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IT Megatrends & QA Ready, Set, Evolve! By Anne Hungate, Daring Systems HELPING PEOPLE THRIVE IN THE DIGITAL AGE TWITTER: @ANNEHUNGATE

IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

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Page 1: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

ITMegatrends&QAReady,Set,Evolve!ByAnneHungate,DaringSystemsHELPINGPEOPLETHRIVEINTHEDIGITALAGE

TWITTER:@ANNEHUNGATE

Page 2: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Evolve?

Lifelong learning From Wikipedia, the free encyclopedia

Lifelong learning is the "ongoing, voluntary, and self-motivated"[1] pursuit of knowledge for either personal or professional reasons. Therefore, it not only enhances social inclusion, active citizenship, and personal development, but also self-sustainability, as well as competitiveness and employability.[2]

Page 3: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Overview1. ITMegatrends– whatarethey,whydotheymatter?

2. QualityAssuranceevolution– isyourteamreadyfortheMegatrends?

3. Personalevolution– areyoureadytobealifelonglearner?

Page 4: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Polling…HowmanypeopleonthisWebinarhaveaPersonalDevelopmentPlaninplacefor2017?

Yes,IhaveaDevelopmentPlanformyself

No,IdonothaveaDevelopmentformyself

Page 5: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Polling…Howmanypeoplefollowedthroughwithmostoftheir2016PersonalDevelopmentPlans?

Yes,IfollowedthroughonwhatIplannedtodoformyselfin2016

No,IwasnotabletocompletetheplanIputinplaceformyself– orIdidnoteverputaplaninplacefor2016

Page 6: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Polling…HowmanypeopleontheWebinarknowthebiggestchallengesfacingtheirleadershipteamstodayandunderstandhowtheQAteamisrisingtothetask?

Yes,Iamuptospeedonourstrategicchallengesandhowwe’retacklingthem

No,Iknowwhatmyteamisworkingon,butIdon’thavelineofsighttothelargerchallenges

Page 7: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Overview1. ITMegatrends– whatarethey,whydotheymatter?

2. QualityAssuranceevolution– isyourteamreadyfortheMegatrends?

3. Personalevolution– areyoureadytobealifelonglearner?

Page 8: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrends*

*MegatrendsdefinedbyGartner,April2016.ReferencingvideointerviewofTomBittman,SeniorAnalyst

Page 9: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrend#1- Digitalization

https://media.licdn.com/media/p/2/005/080/316/3f0f123.png

Page 10: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrend#2- Hybrid

Page 11: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrend#3- Protection

https://www.dreamscity.net/wp-content/uploads/facebook-protection.jpg

Page 12: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrend#4- Information

http://bigdata.ieee.org/images/files/big-data-kpo.jpg

Page 13: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

PauseforQ&A

Page 14: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Overview1. ITMegatrends– whatarethey,whydotheymatter?

2. QualityAssuranceevolution– isyourteamreadyfortheMegatrends?

3. Personalevolution– areyoureadytobealifelonglearner?

Page 15: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrends&QA– SoWhat?

PRODUCTIONQUALITY• Readiness• Break fix• RCA• Defectbacklogreduction

PROJECTDELIVERY• Firstrun success• Aging/bouncingdefects• Blockingdefects• Regressionexecution

TECHNOLOGY ANDPROCESSIMPROVEMENTS• Automationpercent• Testdatarefreshimprovement

TEAMMAKEUPANDSKILLS• Automationreadiness• Remoteworking arrangements• On/off-shoremix• Internal/external

TypicalAreasoffocusforqualityteam

TableStakes

HighPerform

ing

Page 16: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Megatrends&QA– SoWhat?

CustomerAdvocates

OpsAnalyticExperts

TestEngineers

ProductExpertsNextGenQABusiness&

ITStrategy

Page 17: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Customer&BrandAdvocatesq MakesDigitalization possible

q Ensurescustomerexperienceishonoredasnewtechnologieslaunched

q AlignwithUXdesignteamandcustomerfocusgroups

q Buildoutexploratatorypractice

Page 18: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

ProductExpertsq EnablesHybrid success

q Bridgetherelationshipbetweenplatforms,providers,datasources,andteamswithconfidenceandexpertise

q Alignwithbusinessusersandproductteam

q Getengagedwithproductdesign

Page 19: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

TestEngineersq ContinuetoimprovetestingtoprovideProtection

q Alignwitharchitecture

q Ensurethereferencearchitecturefortestispartoftheenterprisereferencearchitecture

q Enableshiftleft– virtualization,synthetictestdata,advancedautomation

q Alignwithsecurity

Page 20: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

OperationalAnalyticExpertsq PracticeusingInformation aslittledata

q Tellthestoryofbuildqualityandcustomerexperienceusingdata

q Learnareasofimprovementthroughanalysisofprocessdata

q Alignwithportfolioteamandanalyticsteams

Page 21: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

PauseforQ&A

Page 22: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Overview1. ITMegatrends– whatarethey,whydotheymatter?

2. QualityAssuranceevolution– isyourteamreadyfortheMegatrends?

3. Personalevolution– areyoureadytobealifelonglearner?

Page 23: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

…Evolve

http://globe-views.com/dcim/dreams/bicycle/bicycle-01.jpg

Page 24: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

BecomeaLearner

http://www.stc-chicago.com/wp-content/uploads/2013/08/networking.jpg

Page 25: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

EvolutionCareerPlan

Feedback

TakeAction

HelpOthers

Page 26: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

FocusonFeedback

https://dadisispeaks.files.wordpress.com/2012/05/personality.jpg

Page 27: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

TakeAction,Experiment

Page 28: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

HelpOthers

http://21hmboutique.com/wp-content/uploads/2016/05/Helping-Others.jpg

Page 29: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

EvolutionWorksheet1Q17 2Q17 2Q17 4Q17

LEARNINGHABIT• Bookstoread• Blogstofollow• Groupstojoin• Conferencestoattend• Timeforreflection

FEEDBACK• LearningStyle• PersonalityStyle• WorkStyle• Impact

ACTION• StretchAssignment• Committeeatwork• Newmeeting• Professionalgroup

HELPING• Reachouttoanoldfriend• Makesomeintroductions• Contributetoablogorarticle• Beamentororcoach

Atleastoneitemperquarter

Atleastoneitemperyear

Tryforoneortwoayeardependingonscale

Minimumtwoperyear

Page 30: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

PauseforQ&A

Page 31: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Overview1. ITMegatrends– whatarethey,whydotheymatter?

2. QualityAssuranceevolution– isyourteamreadyfortheMegatrends?

3. Personalevolution– areyoureadytobealifelonglearner?

Page 32: IT Megatrends & QA Ready, Set, Evolve!qaiusa.com/wp-content/uploads/2017/03/QUEST-2017-Webinar...2017/01/25  · • Learning Style • Personality Style • Work Style • Impact

@ANNEHUNGATE @QAIQUEST

Thankyou

ü SeeyouatQUEST