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It is Time to Respond!
Progress Software Responsive Process Management
Dr. M. A. KetabchiChief StrategistOffice of CTO, Progress Software
© 2010 Progress Software Corporation. All rights reserved.2
About Business Processes
Business processes of an enterprise describe how it achieves its business objectives.
Understanding, analyzing and automating key business processes is critical to success.
Enterprises have many business processes.
© 2010 Progress Software Corporation. All rights reserved.3
Let’s read a Business Process
© 2010 Progress Software Corporation. All rights reserved.4
From Business Process Analyses to Responsive Process Management
Business Process Analyses (BPA)
Enterprise Application Integration (EAI)
Responsive Process Management (RPM)
Business Process Management (BPM)
Workflow and office automation
© 2010 Progress Software Corporation. All rights reserved.5
From Business Process Analyses to Responsive Process Management
Business Process Analyses (BPA)
Enterprise Application Integration (EAI)
Responsive Process Management (RPM)
Business Process Management (BPM)
Workflow and office automation
© 2010 Progress Software Corporation. All rights reserved.6
Key Capabilities of BPM
BPABusiness Process
Analyses
Business Analysts
BPEBusiness Process
Execution
Application Developers
BPIBusiness Process
Improvement
Business Managers
© 2010 Progress Software Corporation. All rights reserved.7
How Does BPM Work?
BPM ServerBPM Studio
BPM Portal
BusinessExpert
Process Modeler
Process Asset Manager
© 2010 Progress Software Corporation. All rights reserved.8
Key Values of BPM
Agility
Efficiency
Visibility
Business empowerment
© 2010 Progress Software Corporation. All rights reserved.9
Many Companies Have Achieved Significant Results Using BPM
© 2010 Progress Software Corporation. All rights reserved.10
Having Achieved Key BPM Values They Want More
Not just agility, ability to respond
also
Not just efficiency, revenue increase
also
360° Visibility
More business empowerment
© 2010 Progress Software Corporation. All rights reserved.11
Enterprises who Achieve These Have Competitive Advantage
They are Operationally
Responsive enterprises.
© 2010 Progress Software Corporation. All rights reserved.12
Progress Software Enables Enterprises to Become Operationally Responsive
It delivers Responsive
Process Management
(RPM) suit.
© 2010 Progress Software Corporation. All rights reserved.13
Key Capabilities of RPM
Business Process Management
(BPM)
Agility
Process Improvement
Processes Visibility
Exception Handling
Transaction Visibility
Policy Enforcement
Business Transaction
Assurance (BTA)
Business Event Processing
(BEP)
Event Processing
Patterns and Responses
Event Visibility
© 2010 Progress Software Corporation. All rights reserved.14
Key Components of RPM
Event Processing
Patterns and Responses
Event Visibility
Exception Handling
Transaction Visibility
Policy Enforcement
Agility
Process Improvement
Processes Visibility
© 2010 Progress Software Corporation. All rights reserved.15
Key Capabilities of Apama Business Event Processing (BEP)
Provides real-time access to critical
information in transition.
Allows explicit modeling of business events.
Can recognize predefined event
patterns and automate responses.
Enables correlation of many events based on
business rules.
© 2010 Progress Software Corporation. All rights reserved.16
Key Capabilities of Actional Business Transaction Assurance (BTA)
Identifies key exceptions and can initiates
corrective actions.
Enables monitoring of applications and
discovering transaction flows.
Provides real-time end-to-end transactional visibility across applications and
systems.
Allow policies to be defined easily and
enforced.
© 2010 Progress Software Corporation. All rights reserved.17
How Does RPM Work?
RPM Control Tower
Business Transaction Assurance
(Actional)
Business Event
Processing
(Apama)
Business Process
Management
(Savvion)RPM Studio
RPM Business Modeling and
Repository
© 2010 Progress Software Corporation. All rights reserved.18
Plus real-time visibility into events and applications
Visibility into business processes
RPM Delivers the Enhanced Business Values Enterprises Need
Agility to improvebusiness processes
Efficiency to reduce cost
Business empowerment
Plus ability to take advantage of opportunities
To make better decisions faster and execute
Plus ability to respond to situations when they arise
BPM Business Values RPM Additional Business Values
© 2010 Progress Software Corporation. All rights reserved.19
Your Journey to Becoming Operationally Responsive Can Start Today!
Begin Business Process AnalysesExplicit business processes are key.
Enhance with Business Event ProcessingExpand visibility into business events.
Deploy Business Process ManagementMake your key business processes executable and improve them.
Enhance with Transaction MonitoringExpand visibility into dependencies of processes on applications.
Deploy Responsive Process ManagementAdd Control Tower and realize the full power of RPM.