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Microsoft Live@edu
IT ForumNovember 18, 2010
Background
Benefits & Timeline
Microsoft Live@edu Demo
Q & A
Agenda
Microsoft Live@edu Why “cloud” email and calendar services?
Less expensive by 50% Better performance and reliability More features behind-the-scenes and for end-users
communications, collaboration, office productivity tools are standard and integrated
How did we decide? 2008 division team research & calendar team 2009 “watchful waiting” by PIR management 2010 decision to go with Microsoft for students,
faculty and staff
Microsoft Live@edu
Division Team Key Findings (2008) Google Apps or Microsoft Exchange both
technically viable Need to do entire campus population to
get financial benefit Should wait for Identity & Access
Management to be in place Information shared with University
Senates
Microsoft Live@edu
“Watchful Waiting” (2009) Monitored professional literature, list
serves, meetings Educause Gartner, Inc. Chronicle IT Leadership Board AJCU CITM
Identity & Access Management Phase 1 Plans and funding in place
Microsoft Live@edu
Why Microsoft? (2010) Provides an enterprise-level solution
addressing needs of students, faculty, and administration
Integrates with existing systems and software tools used by IT and campus community
Robust feature set – calendar, mobile use important factors in decision
Concerns about privacy issues with Google Google is an advertising based model Microsoft email/file storage can remain in U.S.
jurisdiction
Microsoft Live@edu
Do campus members have other options? Students can continue to forward
University email account to their own preferred email provider
Faculty can forward University email, files, etc to an alternate provider, except content that is covered by FERPA regulations
Staff should not be using electronic services other than those authorized by the University to conduct University business
Live@edu
Features & BenefitsChallenges & Considerations
Project Timeline
Your email address will not change! Integrated email and calendar Outlook Web Access (OWA) and Outlook
Client 10 GB email storage space
(Currently 200mg w/ Thunderbird - RoyalMail) Upload attachments of up to 20mb Support for Windows, Macintosh, Linux
and Mobile
Live@edu Features & Benefits
Common Directory for faculty, staff and students
Mobility enhancements – remote device wipe, calendar text alerts, and more
Live Chat
Live@edu Features & Benefits
SkyDrive 25 GB cloud storage Lite versions of Word, Excel, Powerpoint,
and OneNote Available via web browsers
Live@edu Features & Benefits
Live@edu is based upon MS Exchange 2010
Product Roadmap Migration to Office 365 in late 2011 Next Generation Cloud Productivity Office Professional Plus, Exchange Online,
Sharepoint Online, and Lync OnLine Cloud Based Storage, Communication and
Collaboration Services
Live@edu Features & Benefits
First major cloud service Contract, Secure Communications,
Accounts & Credentials Conversion of existing email
Server Local
Account Provisioning
Challenges & Considerations
Email Archiving What to archive, how and where
Contacts & Address books Shared accounts (
[email protected]) Shared Calendar Resources
Events, conference room schedules, etc. Listservs, RoyalLists, Bboard
Challenges & Considerations
Mobile Device Support Support for Windows, iPhone, Droid Blackberry Legacy devices
Calendar Migration (not likely) Training Conversion strategy
Challenges & Considerations
IR Divisional Project Jim Franceschelli (project manager) Diane Jachimowicz Chris Krall Lee DeAngelis Lisa Cornell Lorraine Mancuso Extended Team:
Elisa Cosner Eve Walsh Karen Kuzmak Karyn Salitsky Linda Scherer
Additional membership…..
Email / Calendar Conversion Project
September 2010 Project Team Test Accounts Testing, Features, Customizations,
Challenges November 2010
Campus Announcements December 2010
Test Accounts, Document Features, Default Settings, Address Considerations & Concerns
Live@edu Project Timeline
January 2011 P/IR Divisional Accounts Account Provisioning (ties to IDAM Account &
Access) Develop Documentation & Communications
February 2011 Campus Communications Develop Training Content and Schedules
March 2011 Campus Communications Live@edu training
Live@edu Project Timeline
April – June 2011 Live@edu training Email conversion underway
June 2011 Student Accounts Converted Email Conversion Complete
July 2011 Current email servers decommissioned Thunderbird removal
Winter 2011 Live@EDU will become Office365
Live@edu Project Timeline
Outlook (full client) Email, Calendar, Contacts
Outlook Web Access (OAW) Email, Calendar, Chat
Skydrive Storage Lite versions of Word, Excel, Powerpoint
& Onenote
Live@edu Demo….
Live@edu
Q & A ???
