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8/3/2019 IT Consulting & India
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Presented by:
Ajay Jha 10FN-006
Jimmy Mehta 10IB-032
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*IT Consulting delivers integrated, end-to-end IT solutions and
services to help business transform in the right way.
*IT Consulting firms leverage technology expertise to develop
custom solutions that make business more efficient, agile and
responsive to customer needs and market demands.
*In addition to providing advice, IT consultancies often
*Estimate
*Manage
* Implement
*Deploy
*Administer
IT systems on businesses' behalf, known as Outsourcing
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*Systems integration
*Technical consulting
*Application integration
*Application design
*Systems design and development
*Network management
*Technical support
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The primary activities of companies in this industry are:
*Providing information technology expertise for consumers
*Writing, modifying, testing and supporting software
*Planning and design of systems
*On-site management and operation of IT functions
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*Professional Services Firms
*which maintain large professional workforces and command high
bill rates.
*Staffing Firms
*which place technologists with businesses on a temporary basis,
typically in response to employee absences, temporary skill
shortages and technical projects.
*Independent Consultants*who are self-employed.
*Information Security Consultants
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*To gain external, more objective advice and recommendations
*To gain access to the consultants' specialized expertise
*Simply as temporary help during a one-time project, where thehiring of permanent employees is not required
*To outsource all or part of the IT services
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*Focus on the Relationship
*Understanding the personality and expectations of client, clientorganization and all other stakeholders
*Clearly Defined Role*Defined roles and responsibilities for both clients, other
stakeholders and consulting team
*Visualize Success
*Helping the client see the end at the beginning
*You Advise, They Decide
*Client is the best person to decide
*Be Oriented Towards Results
*Ensuring that the solution addresses end user concerns, user
training, implementation and maintenance constraints
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*Once a business owner defined the needs to take a business to
the next level, a decision maker will define a scope, cost and
a time-frame of the project.
*The role of the IT consultancy company is
*to support and nurture the company from the very beginning of
the project till the end, and
*deliver the project not only in the scope, time and cost but also
with complete customer satisfaction.
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The usual problem is that
*A business owner doesn't know the detail of what the project is
going to deliver until it starts the process.
*Evaluating the managers appointed to manage the project
becomes blurred - making it more difficult to hold him or her
accountable.
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An IT Consultant needs to possess the following skills:
*Advisory skills
*Technical skills
*Business skills
*Communication skills
*Management skills
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*The late 60s and early 70s was the start of IT evolution in Indiawith large organisations buying computers and establishingdata centres.
*The Tata Computer Centre evolved into Tata ConsultancyServices recognising the enormous potential for softwareservices and applications.
*The initial breakthrough in export of programming talent(late 1970s) helped in establishing the quality of talent
available in India.*The mid 1980s saw some multinationals (e.g. Citibank, Texas
Instruments, Motorola) establish captive IT servicesorganisations, and Indian entrepreneurship ventures, which ledto a steady growth in the sector, even if mostly in staffing/
body-shopping.
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*Our IT services capabilities got a major fillip in the mid-90s withhigher levels of maturity on CMM (Capability Maturity Model). Thisenabled Indian service providers get more respectability and visibilityand contributed to the growth of projects and products business.
*The next key milestone was in the late 1990s with the Y2K marketand the downward revision of telecommunication costs.
*This triggered the take-off stage of rapid growth. Since then it hasbeen a cruising phase for the industry.
*During this phase, due to organic growth as well as through M&A, theIndian services providers have been able to move into the highervalue-add segment.
*During the first decade of the 21st century, the deal sizes have alsoincreased and capabilities strengthened to manage multiculturalworkforces.
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Name Headquarters Consultants
Tata Consultancy Services Mumbai 2,14,770
Infosys Bangalore 1,13,796
Wipro Technologies Bangalore 1,08,071
HCL Technologies Noida 58,129
Mahindra Satyam Hyderabad 52,000
Genpact Gurgaon 49,000
MphasiS Bangalore 34,000
Larsen & Toubro Infotech Mumbai 24,000
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*The growth of IT and ITES has been phenomenal and has
exceeded what any one could have dreamt of in the 1980s.
*In spite of competition from other countries, India has been
able to hold its position as the most sought after destination.
*Our biggest strength was cost (the primary reason why the
customers chose us in the early years), and it will still be a
factor but it is not any more the only reason.
*The other strengths *Scalability
*Process
*Skills
* innovation
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*Not having a scalable model for serving the small and mid-
market segments (most companies concentrate only on the
Fortune 500)
*Not ready yet for leveraging cloud computing in a big way.
*Escalating people costs
*People attrition and short-term orientation, since this adds a
substantial learning and knowledge cost to the cost structure.
*Many of new types of services (e.g. KPO) have evolved mostly
from captive shops of multinationals. There is scope for many
more innovative products and services, especially in non-
technical, business areas
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*http://en.wikipedia.org/wiki/Information_technology_consulting
*http://en.wikipedia.org/wiki/List_of_major_IT_consulting_fir
ms*http://www.tcs.com/offerings/consulting/Pages/default.aspx
*http://www.thehindu.com/business/Industry/article1988041.ece
*http://www.ibisworld.com/industry/default.aspx?indid=1415
*http://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.html
*http://www.thehindubusinessline.com/features/eworld/article2057577.ece
http://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://www.tcs.com/offerings/consulting/Pages/default.aspxhttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.ibisworld.com/industry/default.aspx?indid=1415http://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.thehindubusinessline.com/features/eworld/article2057577.ecehttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.siliconindia.com/magazine_articles/Indian_IT_Industry_Will_it_Rain_Consulting-BPEN265061244.htmlhttp://www.ibisworld.com/industry/default.aspx?indid=1415http://www.ibisworld.com/industry/default.aspx?indid=1415http://www.thehindu.com/business/Industry/article1988041.ecehttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.thehindu.com/business/Industry/article1988041.ecehttp://www.tcs.com/offerings/consulting/Pages/default.aspxhttp://www.tcs.com/offerings/consulting/Pages/default.aspxhttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/List_of_major_IT_consulting_firmshttp://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/Information_technology_consultinghttp://en.wikipedia.org/wiki/Information_technology_consulting8/3/2019 IT Consulting & India
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