IT ConsiderationsSystem Requirements for the GlobalEnglish Product Suite

WEB-BASED PLATFORM

GlobalEnglish One standard & Focus

GlobalEnglish Coach, Executive Coach &

Advisor

GlobalEnglish Virtual Group

GlobalEnglish STEP/ STEP+

Versant™

Processor (CPU) 1 GHz Pentium processor or faster 1 GHz Pentium processor or faster 1 GHz Pentium processor or faster 1 GHz Pentium processor or faster 1 GHz Pentium processor or faster

Memory (RAM) 2 GB or more 2 GB or more 2 GB or more 2 GB or more 2 GB or more

Internet Connection

512 Kbps required. For optimum video content playback 768 Kbps or higher strongly recommended.

512 Kbps required. For optimum video content playback 768 Kbps or higher strongly recommended.

512 Kbps required. For optimum video content playback 768 Kbps or higher strongly recommended.

512 Kbps or higher required 512 Kbps or higher required

Operating Systems and browsers supported

Combinations

*IE stands for Internet Explorer and W for Windows

- *IE 9: on W7- IE 10: on W7 SP1 or W8- IE 11: on W7 SP1 or W 8.1 or W10- Microsoft Edge: on W 10- Chrome and Firefox: latest

versions on W7 SP1 or higher.

- Safari 5 or higher, Chrome 24 or higher, or Firefox 17 or higher on Mac OS 10.6 or higher.

- *IE 9: on W7- IE 10: on W7 SP1 or W8- IE 11: on W7 SP1 or W 8.1 or W10- Microsoft Edge: on W 10- Chrome and Firefox: latest

versions on W7 SP1 or higher.

- Safari 5 or higher, Chrome 24 or higher, or Firefox 17 or higher on Mac OS 10.6 or higher.

- *IE 9: on W7- IE 10: on W7 SP1 or W8- IE 11: on W7 SP1 or W 8.1 or W10- Microsoft Edge: on W 10- Chrome and Firefox: latest

versions on W7 SP1 or higher.

- Safari 5 or higher, Chrome 24 or higher, or Firefox 17 or higher on Mac OS 10.6 or higher.

- *IE 9: on W7- IE 10: on W7 SP1 or W8- IE 11: on W7 SP1 or W 8.1 or W10- Microsoft Edge: on W 10- Chrome and Firefox: latest versions on W7 SP1 or higher.

- Safari 5 or higher, Chrome 24 or higher, or Firefox 17 or higher on Mac OS 10.6 or higher.

- *IE 9: on W7- IE 10: on W7 SP1 or W8- IE 11: on W7 SP1 or W 8.1 or W10- Chrome and Firefox: latest versions on W7 SP1 or higher.

-Safari 6 or higher, Chrome 23 or higher and Firefox 17 or higher on Mac OS 10.6 or higher.

Sound Card 16-bit SoundBlaster-compatible 16-bit SoundBlaster-compatible 16-bit SoundBlaster-compatible 16-bit SoundBlaster-compatible 16-bit SoundBlaster-compatible

Other Plugins None None GoToMeeting client v6.0 or higher None None

Webcam Not Applicable Optional for webchat Recommended for a better group learning experience

Not Applicable Not Applicable

Video Display 1024 x 768 or higher resolution

1024 x 768 or higher resolution

1024 x 768 or higher resolution

1024 x 768 or higher resolution

1024 x 768 or higher resolution

www.globalenglish.com sales@globalenglish.com © 2018 GlobalEnglish

WEB- BASED PLATFORM

GlobalEnglish One standard & Focus

GlobalEnglish Coach, Executive Coach &

Advisor

GlobalEnglish Virtual Group

GlobalEnglish STEP/ STEP+

Versant™

Email

Optional; email clients should be configured to allow HTML emails from globalenglish.com

Optional; email clients should be configured to allow HTML emails from globalenglish.com and learnlight.com

Optional; email clients should be configured to allow HTML emails from globalenglish.com and learnlight.com

Optional; email clients should be configured to allow HTML emails from globalenglish.com

Optional; email clients should be configured to allow HTML emails from globalenglish.com

Speakers RequiredA headset is recommended.

RequiredA headset is recommended.

RequiredA headset is recommended.

RequiredA headset is recommended.

RequiredA headset is recommended.

Microphone

Microphone required. Headset with integrated noise cancelling microphone highly recommended.

Microphone required. Headset with integrated noise cancelling microphone highly recommended.

Microphone required. Headset with integrated noise cancelling microphone highly recommended.

Microphone required. Headset with integrated noise cancelling microphone highly recommended.

Microphone required. Headset with integrated noise cancelling microphone highly recommended.

Webcam Not Applicable Optional for webchat Recommended for a better group learning experience

Not Applicable Not Applicable

Adobe Flash Player* Flash Player 11 or higher Flash Player 11 or higher Flash Player 11 or higher N/A as HTML5 format used Flash Player 11 or higher

Tablet and Mobile **

- Apple devices: IOS 7.x and above on Safari 5 or higher.

- Android devices: Android 4.2 Jelly Bean and above on Chrome 24.0 and higher.

- Windows Devices: Windows8.x and above) on Internet Explorer 10 and above.

Samsung Edge devices are not supported.

- Apple devices: IOS 7.x and above on Safari 5 or higher.

- Android devices: Android 4.2 Jelly Bean and above on Chrome 24.0 and higher.

- Windows Devices: Windows8.x and above) on Internet Explorer 10 and above.

Samsung Edge devices are not supported.

- Apple devices: IOS 7.x and above on Safari 5 or higher.

- Android devices: Android 4.2 Jelly Bean and above on Chrome 24.0 and higher.

- Windows Devices: Windows8.x and above) on Internet Explorer 10 and above.

Samsung Edge devices are not supported.

Not Applicable Not Applicable

www.globalenglish.com sales@globalenglish.com © 2018 GlobalEnglish

* Flash not required on tablets.

** GlobalEnglish One platform available on smartphones by typing edge.globalenglish.com in a mobile browser and by using the GlobalEnglish credentials. Screen Size: Landscape

preferred and above 5" inches.

MOBILE APPS

Where to download Log in Supported OS Screen size Web browser Internet connection

Reach:GlobalEnglish

learning mobile application

*Available on Apple’s App Store and Google Play by searching for

“GlobalEnglish Reach”.

**The GlobalEnglish Reach application includes a shared

profile and common log-in with the GlobalEnglish One

web-based platform.

- Apple devices: running iOS 9 or higher. Compatible with iPhone, iPad, and iPod touch.

- Android devices: Android 5 or higher on smart phones and tablets.

Windows devices are not currently supported.

Reach works on devices of all sizes.

Landscape mode preferred.

Not applicable: Reach is only available as a mobile app.

Connection with asmartphone: data or Wi-FiRecommended.

LinGo:productivity mobile

application

*** - Available on Apple’s App Store and Google Play by

searching for “One LinGo”.

- Also through web browser in apps.globalenglish.com

One LinGo application includes a shared profile and common log-in with the GlobalEnglish

One web-based platform.

- iPhone: iOS 3.3 and higher

- Android: Touchscreenmobiles running Ice CreamSandwich (Android v4.0 - v4.04) or Jelly Bean (Android v4.1 - v4.2)

Samsung Edge devices are not supported

- For Web browsers: Windows 7 or higher, or Mac OS 10.6 or higher.

Display sizebetween 4 in and 5.5 inches.

- Internet Explorer 9 or higher, or latest versions of Chrome and Firefox for Windows.

Microsoft Edge is not supported.

- Chrome 24 or higher, orFirefox 17 or higher onMac OS.

- 512 Kbps or higher required when using a computer web browser.

- Connection with asmartphone: data or Wi-FiRecommended.

www.globalenglish.com sales@globalenglish.com © 2018 GlobalEnglish

* Reach is available in the Apple store for users located in China. Though Google Play is not accessible in this country, the Android version of Reach is available in Tencent.

** Users with test products are not allowed to use the Reach application.

*** LinGo for Chinese users also available on GFan.

If you have any questions about the requirements detailed in this document, we would be happy to arrange an in-depth discussion with our technical team.

System Requirements for the GlobalEnglish mobile applications