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Quality Management System QMS – ISO 9001 Lead Auditor ISO 9001 Course The caliber of your lead auditor is crucial to the performance of your audit team, and ultimately to the success of your management system. This comprehensive five-day course provides hands- on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively. Course Certification IRCA Certified Course Delegates completing the course will be presented with an IRCA certificate for lead auditors. Who should attend? • Quality Managers • HSE Managers • Quality Professionals/Technicians • Quality Engineers • Procurement Personnel • Financial Personnel • Document Controllers • Internal Auditors • Owner Managers • Implementation Members Benefits to Your Business • The knowledge and skills to effectively audit your management system • To conduct a risk assessment of the effectiveness and maturity of your management system • The ability to conduct second party and third party audits for your supply chain Course Pre-requisites It is recommended that any delegate attending this course has prior knowledge of ISO 9001 Learning Objectives • Understand quality management definitions, concepts, and guidelines • Understand the purpose of the ISO 9000 series • Understand the requirements of the ISO 9001:2008 standard • Apply ISO 19011:2002 definitions, concepts, and guidelines • Manage an audit program • Initiate the audit and conduct opening meetings Understand auditor responsibilities • Conduct on-site activities • Collect information • Communicate effectively during the audit • Generate audit findings • prepare audit conclusions • Conduct closing meetings • Report audit results • Conduct an audit follow-up • Understand the registration process Course Structure The course duration is 40 hours/5 days. Environmental Management System EMS – ISO 14001 Lead Auditor ISO 14001 Course EMS Auditor/Lead Auditor based on ISO 14001:2004 course teaches the principles and practices of effective environmental management systems (EMSs) and process audits in accordance with the ISO 14000 series of standards and ISO 19011:2002, “Guidelines for Quality and/or Environmental Management Systems Auditing.” Experienced instructors guide students through the entire audit process, from managing an audit program to reporting on audit results. Students gain necessary auditing skills through a balance of formal classroom tutorials, practical role-playing, group workshops, and open forum discussions. Course Certification IRCA Certified Course Delegates completing the course will be presented with an IRCA certificate for lead auditors. Who should attend? • Individuals interested in conducting first-party, second-party, or third-party audits • Environmental management representatives • Quality Managers • Regulatory affairs managers • Health, safety, and environmental managers • Cross functional team members of an implementation project Benefits to Your Business • The knowledge and skills to effectively audit your management system • To conduct a risk assessment of the effectiveness and maturity of your management system • The ability to conduct second party and third party audits for your supply chain Course Pre-requisites It is recommended that any delegate attending this course has prior knowledge of ISO 14001 Learning Objectives • Understand EMS definitions, concepts, and guidelines • Understand the purpose of the ISO 14000 series • Understand the requirements of the EMS standard • Identify aspects and impacts • Manage an audit program • Initiate the audit and conduct opening meetings • Understand auditor responsibilities • Conduct on-site activities • Understand environmental legislation • Communicate effectively during the audit • Generate audit findings • Prepare audit conclusions • Conduct closing meetings • Reporting audit results • Conduct an audit follow-up • Understand the certification process Course Structure The course duration is 40 hours/5 days. Occupational Health & Safety Management System OHSAS 18001 Lead Auditor ISO 18001 Course OHSAS Auditor/Lead Auditor based on OHSAS 18001:2007 course focuses on teaching delegates an effective approach for auditing occupational health and safety (OH&S) management systems. The primary objective of this training course is to instruct OH&S auditors in the principles and practices specific to auditing for conformance with OHSAS 18001 and ISO 19011:2002. Experienced instructors guide delegates through the entire audit process, from managing an audit program to reporting on audit results. Delegates gain necessary auditing skills through a balance of formal classroom tutorials, practical role- playing, group workshops, and open forum discussions. Course Certification IRCA Certified Course Delegates completing the course will be presented with an IRCA certificate for lead auditors. Who should attend? • Individuals interested in conducting first-party, second-party, or third-party audits • Quality Managers • Regulatory affairs managers • Health, safety, and environmental managers • Cross functional team members of an implementation project Benefits to Your Business • The knowledge and skills to effectively audit your management system • To conduct a risk assessment of the effectiveness and maturity of your management system • The ability to conduct second party and third party audits for your supply chain Course Pre-requisites It is recommended that any delegate attending this course has prior knowledge of OHSAS 18001 Learning Objectives • Understand occupational health and safety management definitions, concepts, and guidelines • Understand the requirements of the OHSAS 18001 standard • Recognize the risk assessment principles and approach • Manage an audit program • Initiate the audit and conduct opening meetings • Understand auditor responsibilities • Conduct on-site activities • Understand OHS legislation • Generate audit findings • Prepare audit conclusions • Conduct closing meetings and report audit results • Conduct an audit follow-up • Understand the registration process Course Structure The course duration is 40 hours/5 days. Excelledia Quality Consulting P.O. Box 23200 | Doha – Qatar | Tel: +974 4016 4157 / 4160 | Fax: +974 4016 4159 | Email: [email protected] | www.excelledia.com

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Page 1: ISO Lead Auditor

Quality Management System QMS – ISO 9001Lead Auditor ISO 9001 Course The caliber of your lead auditor is crucial to the performance of your audit team, and ultimately to the success of your management system. This comprehensive five-day course provides hands-on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively.

Course Certification IRCA Certified Course Delegates completing the course will be presented with an IRCA certificate for lead auditors.

Who should attend? • QualityManagers• HSEManagers• QualityProfessionals/Technicians• QualityEngineers• ProcurementPersonnel• FinancialPersonnel• DocumentControllers• InternalAuditors• OwnerManagers• ImplementationMembers

Benefits to Your Business • The knowledge and skills to effectively audit

your management system •Toconductariskassessmentoftheeffectiveness

and maturity of your management system • Theability to conduct secondparty and third

party audits for your supply chain

Course Pre-requisites It is recommended that any delegate attending thiscoursehaspriorknowledgeofISO9001

Learning Objectives • Understand quality management definitions,

concepts, and guidelines • UnderstandthepurposeoftheISO9000series• Understand the requirements of the ISO9001:2008standard

• Apply ISO 19011:2002 definitions, concepts,and guidelines

• Manageanauditprogram• Initiate the audit and conduct openingmeetingsUnderstandauditorresponsibilities

• Conducton-siteactivities• Collectinformation• Communicateeffectivelyduringtheaudit• Generateauditfindings• prepareauditconclusions• Conductclosingmeetings• Reportauditresults• Conductanauditfollow-up• Understandtheregistrationprocess

Course Structure Thecoursedurationis40hours/5days.

Environmental Management System EMS – ISO 14001 Lead Auditor ISO 14001 Course EMS Auditor/Lead Auditor based on ISO14001:2004 course teaches the principles andpractices of effective environmental management systems(EMSs)andprocessauditsinaccordancewith the ISO 14000 series of standards andISO 19011:2002, “Guidelines for Quality and/orEnvironmental Management Systems Auditing.”Experienced instructors guide students throughthe entire audit process, from managing an audit program to reporting on audit results. Studentsgainnecessaryauditingskillsthroughabalanceofformal classroom tutorials, practical role-playing, groupworkshops,andopenforumdiscussions.

Course Certification IRCA Certified Course Delegates completing the course will be presented with an IRCA certificate for lead auditors.

Who should attend? • Individualsinterestedinconductingfirst-party,

second-party, or third-party audits • Environmentalmanagementrepresentatives• QualityManagers• Regulatoryaffairsmanagers• Health,safety,andenvironmentalmanagers• Cross functional team members of an

implementation project

Benefits to Your Business • The knowledge and skills to effectively audit

your management system • Toconductariskassessmentoftheeffectiveness

and maturity of your management system • Theability to conduct secondparty and third

party audits for your supply chain

Course Pre-requisites It is recommended that any delegate attending thiscoursehaspriorknowledgeofISO14001

Learning Objectives • UnderstandEMSdefinitions,concepts,andguidelines• UnderstandthepurposeoftheISO14000series• UnderstandtherequirementsoftheEMSstandard• Identifyaspectsandimpacts• Manageanauditprogram• Initiatetheauditandconductopeningmeetings• Understandauditorresponsibilities• Conducton-siteactivities• Understandenvironmentallegislation• Communicateeffectivelyduringtheaudit• Generateauditfindings• Prepareauditconclusions• Conductclosingmeetings• Reportingauditresults• Conductanauditfollow-up• Understandthecertificationprocess

Course Structure Thecoursedurationis40hours/5days.

Occupational Health & Safety Management System OHSAS 18001 Lead Auditor ISO 18001 Course OHSAS Auditor/Lead Auditor based on OHSAS18001:2007coursefocusesonteachingdelegatesan effective approach for auditing occupational healthandsafety(OH&S)managementsystems.The primary objective of this training course is to instructOH&Sauditors in theprinciplesandpractices specific to auditing for conformance with OHSAS 18001 and ISO 19011:2002.Experiencedinstructorsguidedelegatesthroughthe entire audit process, from managing an audit program to reporting on audit results. Delegates gainnecessaryauditingskillsthroughabalanceof formal classroom tutorials, practical role-playing, group workshops, and open forumdiscussions.

Course Certification IRCA Certified Course Delegates completing the course will be presented with an IRCA certificate for lead auditors.

Who should attend? • Individuals interested in conducting first-party,

second-party, or third-party audits • QualityManagers• Regulatoryaffairsmanagers• Health,safety,andenvironmentalmanagers• Cross functional team members of an

implementation project

Benefits to Your Business • Theknowledgeandskillstoeffectivelyaudityour

management system • Toconductariskassessmentoftheeffectiveness

and maturity of your management system • The ability to conduct second party and third

party audits for your supply chain

Course Pre-requisites It is recommended that any delegate attending thiscoursehaspriorknowledgeofOHSAS18001

Learning Objectives • Understand occupational health and safety

management definitions, concepts, and guidelines

• Understand the requirements of the OHSAS18001standard

• Recognize the risk assessment principles andapproach

• Manageanauditprogram• Initiatetheauditandconductopeningmeetings• Understandauditorresponsibilities• Conducton-siteactivities• UnderstandOHSlegislation• Generateauditfindings• Prepareauditconclusions• Conduct closing meetings and report audit

results • Conductanauditfollow-up• Understandtheregistrationprocess

Course Structure Thecoursedurationis40hours/5days.

Excelledia Quality ConsultingP.O.Box23200 | Doha–Qatar | Tel:+97440164157/4160 | Fax:+97440164159 | Email:[email protected] | www.excelledia.com

Page 2: ISO Lead Auditor

Excelledia Quality ConsultingP.O.Box23200 | Doha–Qatar | Tel:+97440164157/4160 | Fax:+97440164159 | Email:[email protected] | www.excelledia.com

Ekta Malhotra is currentlyworking as In charge-Training & KnowledgeSolution with UK basedCertification Body Intertekat their Mumbai office.She has done M.Sc. andGraduate diploma in EHSLaw.

Ekta has working experience of 8+ yearsout of which 6 years in management system

implementation and third party audit with organizations like Intertek System CertificationandBSI.EktaisLeadAuditorforISO9001:2008,ISO 14001:2004, OHSAS 18001, ISO 20000 andassessmentteammemberforP-CMM.Shehasrich experience of assessment of quality, safety and environmental management systems and other business excellence models like P-CMMandEFQMinallthesectors.Shehasworkedwithorganizations like HCL Technologies with theirQualitydepartment.

Ektahasconducted100trainings(LeadAuditor,Internal Auditor) and 150 audits (Second PartyandThirdParty)forISO9001,ISO14001,OHSAS18001, SA 8000, ISO 22000 and other businessexcellence models (EFQM) in Wipro, HCLTechnologies, Gebbs Technologies,GeometricLimited, KPIT Cummins, Aptech, NIIT, Nucsoft,ArrkSolutions,Zydusandvariousotherbusinesssectorslikebanking,Education,Software,Textile,Ordinancefactory.

Ms. Ekta Malhotra

NaveenKaushalMasters inEngineering–ManufacturingTechnology from Thapar University,Patiala, Punjab,India.Hehasworkedinthefollowingcompanies:

Micron InstrumentsPvt. Ltd. - Engineering industry,defence armaments and

X-ray Tube Insert parts for health care industry. Customers includedBAESystemsUK, JunghansGermany and GE Healthcare USA. Production,process control, process planning, semi-automatic and automatic machines, shop floor management, materials management,production planning and implementation of in-process controls. Mainprocesses were stamping on power and hydraulic presses, machining on semi-automatic, automatic andCNCmachines,stamping,subassemblyandassembly, metal finishing processes of tin plating, nickelplating,anodizing,passivationandpainting.Quality Manager, including Internal Audits &

complete documentation of QMS, manufacturingprocesses,allworkingprocedures,metrology,useofinspection,measuring&testequipment,processcontrol documentation, statistical sampling by variable & attributes, AQL tables,ContinuousImprovement Plan, SQC, SPC and data analysis.Project Leader for export of medical X-raytube components to USA, estimating andcosting,response toRFQenquiries,costreductiontechniques, product development, process planning, capacity verification and optimum utilisation, scheduling, export documentation,and corrective/preventive action implementation.IntertekMoodyInternationalCertificationIndiaLtd.–Sr.Mgr(Audits&Training),LeadAuditorISO9001,ISO14001,OHSAS18001andCertifiedAuditorforCE Marking.Lead tutor for Quality ManagementSystems (ISO 9001), Environment ManagementSystems(ISO14001),OccupationalHealth&SafetyManagementSystems(OHSAS18001)andEnergyManagementSystems(ISO50001).Havemanagedandconductedmorethan650thirdpartyauditsforthesestandards.Majororganisationsvisitedinclude

ONGC,Vardhman,Sonalika,HindustanPetroleum,IndianOil,UBI,BOB,CanaraBank,SAIL,NorthernRailway, Ceasefire, Maxima Watches, Markfed,HFCL,Milkfood, Jai Laxmi Cement, BhushanSteel, Toyota dealerships, Wolkem group, NectarLifesciences,JotunPaintsinIndiaandUAE.

More than425daysof trainings including thoseofSteel Authority India Ltd., International Tractors,Reliance Infra, Oil and Natural Gas Corporation,HindustanPetroleumCorporation,NorthernRailway,Asian Paints, Fidelity International, Jotun Paintsandothers.Many internationalassignments in theUAEandQatar,includingopenhouseandin-housecompany courses. Assignments for energy trainings include facilitators’ training courses for Society ofEnergy Engineers and Managers, India at variouslocationsandMicroInksLtd.,Indiaincludingenergyusage and consumption; presentations and case studies on energy conservation and management related to usage and consumption of oil, gas, iron and steel,electricity, and related emissions to air, water and land, and auditing practices.

Naveen Kaushal

Regional Director of Intertek Moody since May2011.Prior to thatHewasthe Executive Directorof Moody InternationalCertification India Limited.He is a BSc. Engg (Hons)graduate in Electronicsand Telecommunication Engineering and has an

MBA in Project Management. He is a LeadAuditorandLeadTutorforQMS,EMS,OHSASandISMS.Hehasover28Yearsofworkexperienceinvarious industry sectors including IT sector.

He worked as project manager from 1995 to2000 for the development and implementationof business solutions for Banking andtelecommunication industry. While working

as Factory Manager of a TelecommunicationManufacturing company (Transmatic SystemsLtd, India) in 1995, His team got the IndianPresident’sNationalProductivityAward throughimplementation of various initiatives including ISO 9001 Certification. He has over 15 yearsof hands on experience as an implementer, consultant, lead Auditor and Lead Tutor forvarious management system standards.

He has carried out over 300 Third PartyCertification audits against ISO 9001:2008,OHSAS 18001: 2007 and ISO 27001: 2005Standards in various countries includingAustralia, Brunei, India, Indonesia, Malaysia,Philippines, Singapore and Thailand. Mr.FernandezhasapprovalsasLeadAuditor fromUKAS (UK), COFRAC (France), SINCERT (Italy),TGA(Germany),DSM(Malaysia).

HehasconductednumerousIRCAapprovedLeadAuditor Courses in India,Indonesia, Malaysia,Philippines, Singapore and Qatar. Some of theorganizationswhichwerehighlybenefittedfromhis training programs are Prime Minister’sOffice –Malaysia, Formula 1 – Malaysia,Scomi OMS Oilfield Services – Singapore andIndonesia,QAFCO–Doha;SAIPEM–Doha,QatarTelecom-Doha, Qatar Petroleum-Doha IndianSpaceResearchOrganization – India,Rail IndiaTechnical and Economic Services – India andONGCIndia.

HisworkexperienceinNigeria,SouthEastAsia,MiddleEastandIndiahashelpedhimtomanagesuccessfully the delegates of different nationality who attend the training courses and to deliver the courses using accelerated learning techniques.

Alocious Thomas FernandezTrainer Profile

The courses are registered to Intertek who are the IRCA approved Training Organization and the IRCA Course reference numbers were granted to Intertek.