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Infin Solutions (P) Ltd

ISO 9001-2008

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To cultivate a culture of excellence and work with integrity in an environment of openness, fairness and respect will be the eternal mission of the company. About us Infin Solutions (P) Limited is a strategic Business Associate and Business Outsourcing Partner for companies across India offering integrated and end to end solutions. Combining unparalleled experience, comprehensive capabilities all across business functions Infin collaborates with clients to help them become high performance businesses and governments. With a customer focused attitude, desire to understand customer business, we act as a one stop shop for all business process outsourcing requirements. Securing long term business relationships with our clients is paramount and therefore we work extremely hard ensure we deliver excellent quality service. Our commitment to quality means never becoming complacent and constantly striving to review and improve our business processes to the very best standards.

Vision Our vision is to be recognized and respected as one of the premier service providers in this part of the geography, trusted to deliver value added and appropriate solutions to our clients using the latest technology and highly skilled and qualified human resource. To cultivate a culture of excellence and work with integrity in an environment of openness, fairness and respect will be the eternal mission of the company. Infin recognizes that knowledge is leadership and believes it is imperative that an organization attracts the best possible talent in the field. Our vision “to be recognized and respected as one of the premier service providers in this part of the geography, trusted to deliver value added and appropriate solutions to our clients using the latest technology and highly skilled & qualified human resource,” has given life to and is translated into action by highly motivated team of professionals.

Work

Perfection does not mean being the best, but doing your best.

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Needless to add, the growth of Infin has been spurred by the spirit of individuals who work at various levels to keep ahead of the rest, and constantly rise to the challenges that beckon them at the frontiers of Management and Operations. Having mentioned that Infin has grown from being just a negligible entity in comparison to its peers to one of the respected outsourcing/service industry player. In spite of all political and geographical odds, Infin posted a turnover of Rs 1.53 Crores in the financial year 2010-11, which testifies growth of 15% as against in the financial year 2009-10 and a growth of 3000% against the financial year 2008-09. Given the political instability in the state for last 3 years in succession, in addition to the financial recession during the times when Infin was just budding out, it is an achievement to carry on with the business and make more than 150 odd staff personnel earn their livelihood from different verticals of the company. Given the political instability in the state for last 3 years in succession, in addition to the financial recession during the times when Infin was just budding out, it is an achievement to carry on with the business and make more than 250 odd staff personnel earn their livelihood from different verticals of the company. Owing to its mission, Infin secured tie ups with companies like M/s Karvy Stock Broking Limited, M/s Karvy Comtrade Limited, M/s Karvy Data Management and Services Limited, M/s MetLife India Insurance Company Limited, M/s Tata Teleservices Limited, M/s Dishnet Wireless Limited (Aircel) for running and Managing some processes. Infin has delivered and created a name around in the outsourcing market making companies with whom we already have tied up to increase the circumference of business with Infin and many more companies are approaching day in and day out for getting their processes efficiently and cost effectively managed through an associate like Infin Solutions (P) Limited. Infin diversified into Hospitality and Tourism Sector last year by entering into an agreement with a local Hotel owner at Pahalgam who leased out his hotel under the name and style of M/s Fifth Season to M/s Infin Solutions (P) Limited for a period of 6 years Efficiency of processes has earned Infin ISO 9001-2008 certification and the kind of activities we undertake, Infin has been registered under Micro and Small Scale Industry in J&K.

Knowledge is Leadership

"Don't tell people how to do things, tell them what to do and let them

surprise you with their results" - George S Patton

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Financial Services

Stock Broking

Commodities Broking

Mutual Funds and Insurance

NSDL PAN and PRAN Services

BPO

Address/Customer Profile Verification for

AIRCEL

Activiation/Data Processing for AIRCEL

AIRTEL Data processing and

Verification Pforcess

Collection and Retention

Collection/Retention for MetLife India

Insurance Company Limited

Collection/Retention for M/s Tata

Teleservices Limited

Additional Buckets for collection and

Retention both for MetLife and Tata

Sales and Services

Postpaid sales of M/s AIRCEL as DSA

Sales of Tatateleservices

Products like Walkies and Photons

Tie up with AIRCEL for Distribution

Hospitality and Tourism

16 Bedroom hotel in Pahalgam with a

Vegetarian and Non Vegetarian restuarant

each.

Tie up with Mahindra Holidays

Human Resources

Staffing Solutions

Trainings and Development

Efficiency of processes has earned Infin ISO 9001-2008 certification and the kind of activities we undertake, Infin has been registered under Micro and Small Scale Industry in J&K.

Management Zahoor Hassan Mir (Chief Executive Officer &

Executive Director) An MBA (Marketing and Finance) with 13 years of proven entrepreneurial experience in IT and telecom sector as a partner in one or the valley’s leading IT company KS Enterprises. KS Enterprises is Channel Partner to Xerox India Ltd, HP Sales India (P) Limited, Dishnet Wireless Limited and HCL Infosystems Limited in the valley. He was instrumental in giving a flip to the sales turnover of the company from mere Rs 15.00 Lacs (Rupees Fifteen Lacs) a year to Rs 15.00 Crore (Rupees Fifteen Crore) annually.

Syed Ashfaq Ahmad (Managing Director)

A science graduate with more than 11 years of industry experience, served as Assistant Vice President and Branch Head, YES Bank Limited, Dy. Manager, HDFC Bank Limited, Dy. Manager, Axis Bank Limited and Officer at J&K Bank Limited in these years of experience has lead to be one among the pioneers of service delivery of private banks like HDFC Bank and YES Bank in Srinagar.

For Infin every process it owns, is professionally taken under a vertical signifying the presence of following verticals in the organization as of now.

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For Infin every process it owns is professionally taken under a vertical signifying the presence of following verticals in the organization as of now.

Each vertical is being taken care of by a Vertical Head trained and experienced to run the vertical as a solo entrepreneurial venture and for each process in the vertical there is a process owner called as Process Head, once again running the show as a solo entrepreneurial venture, signifying the below organizational structure. Each process is run by executives under the process owner and as of now Infin has staff strength of nearly 275 odd executives who are directly on Infin rolls or work for Infin on commission basis.

Vertical Head Financial Services (Mr. Mukhtar

Ahmad Dar) MBA

Ms. Kounsar (Graduate with 5 years of experience

in Stock Broking)

Mr. Harmeek Singh (Graduate with 3 years of

experience in Commodities Broking)

Mr. Aabid Maqbool, (Undergraduate with 5 years of experience in

Mutual Fund and Insurance Sales)

Ms. Rizwana Ali, (Graduate with 3 years of experience

in PAN operations)

Vertical Head BPO Mr. Aijaz Ahmad Khan (M.Sc IT)

Mr. Jarif Pahalwan -Process Head-Srinagar and

Ganderbal

Mr. Mukhtar Wani Process Head Awantipora/Tral

Mr. Javaid Iqbal Process Had - Pulwama and

Shopian

Mr. Owais Hamid Process Head Anantnag

Mr. Syed Waseem Process Head Baramulla and

Sopore

Vertical Head Collection and Retention

Mr. Waseem Trumboo Process Head Collection

and Retention M/s Tatateleservices and Sales

Mr. Aafaq Bashir Process Head Collection and

Retention M/s MetLife and DSA-Sales AIRCEL

Vertical Head Hospitality and Tourism (Mr. Sheikh

Farooq with 10 years experience in the industry)

Supoort Staff

Vertical Head Human Resources (Mr. Mudasir

Shafi MBA Human Resources)

Staffing Solutions across verticals

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28

2

30

8

31

0

27

6

22

0

21

6

31

4

32

2

34

6

33

2

23

6

16

7

0

50

100

150

200

250

300

350

400

Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

Monthwise Staff Strength FY 2010-11 Infin Solutions (P) Limited

Key strength of the company lies in the state of art infrastructure and the qualified, skilled, trained and experienced Human Resource it has across J&K and exemplary potential of increasing the numbers at very short notices. Given the dynamicity of certain processes, Infin needs to keep on changing the numbers in terms of infrastructure and manpower. Infin also needs to keep on updating, upgrading and molding itself according to the market needs, which speaks for the flexibility and dynamism with which Infin Operates. A snapshot of previous years manpower details are shown hereunder:

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Infin Solutions (P) Limited

Registered Office: 30-White House, Gogji Bagh, Near Ramzaan Hospital, Srinagar, J&K 190008 Board Lines : +91-194-2313951, +91-194-2313952 Email: contact@infinsolutions.in www.infinsolutions.in