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ISO 26000 Guidance onISO 26000 Guidance on

Social ResponsibilitySocial Responsibility

Development Status, June 2009Development Status, June 2009

An Indus try V iewn Indus try V iewTh e Pro ject

David Felinski, Vice-President IFAN (International Federationof Standards Users) and IFAN Expert to ISO/TMB WG SR, andGuido Guertler, ICC Observer to ISO/TMB WG SR

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Available Slide SeriesAvailable Slide Series

The P rojec t ISO 26000 Contents and Players

Applicability Aspects ISO 26000 CD Vote by March 2009 Success Criteria Risk of Failure

Tool: Check of Effectiveness

The pr es en t su bs et is th e on e ma rk ed in bold let ter s

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OutlineOutline

BackgroundBackground

About the Standard and its ProcessAbout the Standard and its Process Meeting HistoryMeeting History

Current Status (June 2009)Current Status (June 2009)

Next StepsNext Steps

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When/How did this Start?When/How did this Start?

Gestation began early 90s (primarily from the NordicGestation began early 90s (primarily from the Nordicpart of EU)part of EU)

4/01 ISO COPOLCO asked by ISO Council to consider4/01 ISO COPOLCO asked by ISO Council to consider

viability of a CSR Standardviability of a CSR Standard 6/02 ISO/COPLOCO Workshop in Trinidad meeting 6/02 ISO/COPLOCO Workshop in Trinidad meeting

obvious strong agreement that ISO should proceedobvious strong agreement that ISO should proceed 9/02 ISO Council accepts report and establishes SAG9/02 ISO Council accepts report and establishes SAG

ISO SR Advisory Group (SAG) late 2002 worked for 18ISO SR Advisory Group (SAG) late 2002 worked for 18months on comprehensive report to ISO TMB includingmonths on comprehensive report to ISO TMB includingan overview of worldwide initiatives. Concluded ISOan overview of worldwide initiatives. Concluded ISOshould go forward with the workshould go forward with the work

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Its a Consumer Initiative (1/2)Its a Consumer Initiative (1/2)

COPOLCO is the ISOCOPOLCO is the ISOCoonsumernsumer Polol icyicy Coo mmitteemmittee The COPOLCO Workshop in Trinidad, JuneThe COPOLCO Workshop in Trinidad, June

2002, had some 90 attendees, with only 22002, had some 90 attendees, with only 2

from industryfrom industry

ISO Council decided about the COPOLCOISO Council decided about the COPOLCO

proposal as requested by ISO proceduresproposal as requested by ISO procedures

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Its a Consumer Initiative (2/2)Its a Consumer Initiative (2/2)

The COPOLCO Workshop in Trinidad tookThe COPOLCO Workshop in Trinidad took

place at a time when public discussion wasplace at a time when public discussion was

driven by negative headlines aboutdriven by negative headlines about

companies likecompanies likeEnronEnron

WorldcomWorldcom

NikeNike US legislation took care of avoiding otherUS legislation took care of avoiding other

comparable casescomparable cases

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Standard orStandard or

Guidance Standard ?Guidance Standard ?

There are many kinds of ISO-Standards There are many kinds of ISO-Standards

A A Gui danc e St and ardui danc e St and ard is a special kind is a special kindthat offersthat offersad vice, pro pos als , ori ent at ionand rec om menda ti ons

The USER de cides about theiracceptance and practical use.

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ISO Stages of DevelopmentISO Stages of Development

1 NWIP (NP) 2 Working Draft(s) (WD) 3 Committee Draft (CD)

4 Draft International Standard (DIS) 5 Final Draft International Standard (FDIS) 6 International Standard (IS)

Stages 1-2: Building consensus among experts

Stages 3-6: Building national consensus fornational voting

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BackgroundBackground

6/2004 ISO Conference on SR in Stockholm6/2004 ISO Conference on SR in Stockholm(355 participants from 66 countries, many developing(355 participants from 66 countries, many developingcountries)countries)

Issues raised aligned with those of SAGIssues raised aligned with those of SAG

ISO TMB proposed a new WG (rather than an existingISO TMB proposed a new WG (rather than an existingTC) to prepare a guidance standard on SRTC) to prepare a guidance standard on SR

TMB also assigned leadership to Sweden and BrazilTMB also assigned leadership to Sweden and Brazil(Twinning a developed with a developing country; a(Twinning a developed with a developing country; a

new strategy to increase ISO participation and buy-in)new strategy to increase ISO participation and buy-in) 10/2004 ISO NWIP circulated among 160 ISO MBs10/2004 ISO NWIP circulated among 160 ISO MBs

1/2005: 29-yes; 4-no: start of project decided1/2005: 29-yes; 4-no: start of project decided

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About the StandardAbout the Standard

ISO 26000 Guidance on Social ResponsibilityISO 26000 Guidance on Social Responsibility

High target: To be applied byHigh target: To be applied by allll types oftypes oforganizations, regardless of their size and locationorganizations, regardless of their size and location

Key characteristics:

International standard providing guidance;

NOT for certification; NOT a Management System Standard NOT for procurement or any other

contractual use

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ScopeScope

Assist organizations in addressing their SR byAssist organizations in addressing their SR byproviding practical guidance on engagingproviding practical guidance on engagingstakeholders, implementing/integrating SR,stakeholders, implementing/integrating SR,& enhancing credibility of SR reports/claims& enhancing credibility of SR reports/claims

Increase customer/stakeholder confidence &Increase customer/stakeholder confidence &satisfactionsatisfaction

Promote common terminology & broaden SRPromote common terminology & broaden SR

awarenessawareness Emphasize performance results &Emphasize performance results &

improvementimprovement

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Unique & ExperimentalUnique & Experimental

Development ProcessDevelopment Process

No ISO/TC; instead, ISO/TMB WGNo ISO/TC; instead, ISO/TMB WG

Document development along stakeholderDocument development along stakeholder

group lines, NOT along NSB linesgroup lines, NOT along NSB lines

Voting on the CD stage reverting traditionalVoting on the CD stage reverting traditional

P-member votingP-member voting

Consensus within many ISO member bodiesConsensus within many ISO member bodiesmay be difficult to achieve; importantmay be difficult to achieve; important

viewpoints not covered by consensus mayviewpoints not covered by consensus may

be reported separatelybe reported separately

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Stakeholder GroupsStakeholder Groups

(representation in WG SR)(representation in WG SR) Industry (23.5%)Industry (23.5%)

Service, Support, Research, Others (20.5%)Service, Support, Research, Others (20.5%)

Government (20%)Government (20%)

Non-Governmental Organizations (17.5%)Non-Governmental Organizations (17.5%)

Consumers (11.5%)Consumers (11.5%) Labor (7.5%)Labor (7.5%)

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Meeting PlacesMeeting Places

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WG SR Members (1/2)WG SR Members (1/2)Stakeholder Groups (D-

Liaisons included)Experts

ObserversIndustry 94 43 137Governm

ent 83 37 120Consumer 50 23 73

Labor 37 19 56

NGO 83 36 119Services 84 38 122

total 431 196 627

by Countries (D-Liaisons notcounted)

Experts Observers total %Developing 220 102 322 62,2Developed 138 58 196 37,8

518

byGender experts observer

stotal %

male 259 118 377 62,9

female 151 71 222 37,1

599

Source: WG SR member file of June 2009

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WG SR Members (2/2)WG SR Members (2/2)

Members have

equal rights,regardless oftheir delegating

organization.

Source: WG SR member file of June 2009

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WG GrowthWG Growth

Strong National Pushes in support of document:Strong National Pushes in support of document: EU nations (Nordic states, but many others too)EU nations (Nordic states, but many others too) CanadaCanada Developing countries (mostly Africa, S.America & A-P)Developing countries (mostly Africa, S.America & A-P)

Stakeholder Group Pushes:Stakeholder Group Pushes: Consumers and NGOs generally aligned, and bellicoseConsumers and NGOs generally aligned, and bellicose SSRO (less so, but often aligned philosophically with above)SSRO (less so, but often aligned philosophically with above) Government (usu. aligned with SSRO but are prone to vacillate)Government (usu. aligned with SSRO but are prone to vacillate) Labor (usu. a relatively reasonable/moderate approach)Labor (usu. a relatively reasonable/moderate approach) Industry (mostly engaged in reaction & damage control)Industry (mostly engaged in reaction & damage control) D-Liaison orgs (for 80% of them, leaning/approach & agenda [CSR] is the same as thatD-Liaison orgs (for 80% of them, leaning/approach & agenda [CSR] is the same as that

of Consumers & NGOs)of Consumers & NGOs)

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Stakeholder BalanceStakeholder Balance




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Regional Balance Country (NSB*)Regional Balance Country (NSB*)




NSB = National Standards Body

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Regional Balance - ExpertsRegional Balance - Experts


Stakeholder Group Pushes:Stakeholder Group Pushes: Consumers and NGOs generally aligned, and bellicoseConsumers and NGOs generally aligned, and bellicose

SSRO (less so, but often aligned philosophically with above)SSRO (less so, but often aligned philosophically with above) Government (usu. aligned with SSRO but are prone to vacillate)Government (usu. aligned with SSRO but are prone to vacillate) Labor (usu. a relatively reasonable/moderate approach)Labor (usu. a relatively reasonable/moderate approach) Industry (mostly engaged in reaction & damage control)Industry (mostly engaged in reaction & damage control) D-Liaison orgs (for 80% of them, leaning/approach & agenda [CSR] is the same as thatD-Liaison orgs (for 80% of them, leaning/approach & agenda [CSR] is the same as that


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Work Group (WG) Meetings (1/4)Work Group (WG) Meetings (1/4)

11

stst

Plenary: Salvador, March 2005Plenary: Salvador, March 2005 300 participants300 participants

43 ISO member countries43 ISO member countries

24 organizations24 organizations

Focus on discussion and decisionsFocus on discussion and decisions

on the scope of the futureon the scope of the futurestandard:standard:

Terms of reference of the WGTerms of reference of the WG

Structure of the WGStructure of the WG

Allocation of the leadership ofAllocation of the leadership of

its subgroupits subgroup

Development of specialDevelopment of special

working proceduresworking procedures

Target date for publicationTarget date for publication

22

ndnd

Plenary: Bangkok, Sept. 2005:Plenary: Bangkok, Sept. 2005: 1200 written comments before1200 written comments before

meetingmeeting

About 350 participantsAbout 350 participants

54 ISO member countries54 ISO member countries

24 liaison organizations24 liaison organizations Developing countries: increaseDeveloping countries: increase

Main objectives:Main objectives:

Decide a structure in a DesignDecide a structure in a Design

SpecificationSpecification

Divide the work amongDivide the work among

permanent task groups basedpermanent task groups based

on the structureon the structure

Agree project planAgree project plan

Produced WD1 after meetingProduced WD1 after meeting

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WG Meetings (2/4)WG Meetings (2/4)33rdrd Plenary: Lisbon, May 2006Plenary: Lisbon, May 2006 2040 written comments before2040 written comments before

meetingmeeting About 320 participantsAbout 320 participants 55 ISO member countries55 ISO member countries

26 liaison organizations26 liaison organizations

Developing countries wellDeveloping countries wellrepresentedrepresented

Main objectives:Main objectives: Work on the first working draftWork on the first working draft

Further define operatingFurther define operatingframework to strengthenframework to strengthenparticipation and accountabilityparticipation and accountability


44thth Plenary: Sidney, Jan-Feb 2007Plenary: Sidney, Jan-Feb 2007 5176 written comments before5176 written comments before

meetingmeeting About 275 participantsAbout 275 participants 54 ISO member countries54 ISO member countries

28 liaison organizations28 liaison organizations

Developing countriesDeveloping countriesparticipation consolidatedparticipation consolidated

Main objectives:Main objectives: Resolve enough Key topics toResolve enough Key topics to

produce next WDproduce next WD Further define operatingFurther define operating

framework to strengthenframework to strengthenparticipation and accountabilityparticipation and accountability


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WG Meetings (3/4)WG Meetings (3/4)

55thth Plenary: Vienna Nov. 2007Plenary: Vienna Nov. 2007 7225 written comments7225 written comments About 400 participantsAbout 400 participants

Main objectives:Main objectives: Resolve enough key topicsResolve enough key topics

to advance the documentto advance the document Improve operationalImprove operational

framework of the processframework of the process Enhance participationEnhance participation Improve accountability andImprove accountability and

efficiencyefficiency

Produced WD4.1 and 4.2Produced WD4.1 and 4.2

after this meetingafter this meeting

66thth Plenary: Santiago Aug. 08Plenary: Santiago Aug. 08

5231 written comments5231 written comments About 320 participantsAbout 320 participants

Main objectives:Main objectives: Resolve enough key topicsResolve enough key topics

to advance the document toto advance the document toCDCD

Continue to enhanceContinue to enhanceparticipation and improveparticipation and improveaccountability and efficiencyaccountability and efficiency

Produced CD1 after thisProduced CD1 after thismeetingmeeting

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WG Meetings (4/4)WG Meetings (4/4)

77thth Plenary: Quebec City, CanadaPlenary: Quebec City, Canada 3411 written comments on the CD3411 written comments on the CD Decision before meeting to advance to DIS:Decision before meeting to advance to DIS:

consensus was declared based on 2/3 yes votes,consensus was declared based on 2/3 yes votes,

but significant NO votes from China, U.S.,but significant NO votes from China, U.S.,South Korea, India, Indonesia, MalaysiaSouth Korea, India, Indonesia, Malaysia

Main ObjectiveMain Objective Increase consensus by addressing specificIncrease consensus by addressing specific

comments of concern to those who voted nocomments of concern to those who voted no

DIS to be produced from this meetingDIS to be produced from this meeting

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Next Steps, June 2009 onwardsNext Steps, June 2009 onwards

IDTF* to prepare the DIS,by September 2009

DIS vote by91 WG SR P-members (or more)and all160 ISO member bodies

DIS voting period is 5 months,September 2009 to February 2010

*IDTF = Integrated Drafting Task Force

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DIS acceptance requiresDIS acceptance requires bo t hot h :: 66 % votes cast by P-members of66 % votes cast by P-members of

WG SR are in favor (i.e. two thirds ofWG SR are in favor (i.e. two thirds of

currently 91 P-members),currently 91 P-members),

ANDAND < 25 % total votes (of all 160 ISO< 25 % total votes (of all 160 ISO

member bodies) are negative (i.e.member bodies) are negative (i.e. 75 %75 %

total votes are positive)total votes are positive)

Abstentions, and negative votes not accompanied byAbstentions, and negative votes not accompanied by

technical reasons, are not counted.technical reasons, are not counted.

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AnnexAnnex

Two slides on detailed timelineTwo slides on detailed timeline

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Timeline (1/2)Timeline (1/2)

6/04 Conference on SR in Stockholm for developing6/04 Conference on SR in Stockholm for developingcountries (355 participants from 66 countries)countries (355 participants from 66 countries)




new strategy to increase ISO participation and buy-in)new strategy to increase ISO participation and buy-in) 10/04 ISO NWIP circulated among 157 ISO MBs10/04 ISO NWIP circulated among 157 ISO MBs 1/05: 29-yes; 4-no1/05: 29-yes; 4-no

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Timeline (2/2)Timeline (2/2)

6/04 Conference on SR in Stockholm for developing6/04 Conference on SR in Stockholm for developingcountries (355 participants from 66 countries)countries (355 participants from 66 countries)




new strategy to increase ISO participation and buy-in)new strategy to increase ISO participation and buy-in) 10/04 ISO NWIP circulated among 157 ISO MBs10/04 ISO NWIP circulated among 157 ISO MBs 1/05: 29-yes; 4-no1/05: 29-yes; 4-no

Documents

ISO 26000 (1) The Project 2009-06n