ISO 14001 _1996 to 2004 transition.ppt

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    Management Service Division

    American Society for Qualitys 2005 National Energy andEnvironmental Conference

    TV America

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    Management Service DivisionISO 14001:2004 Over vi ew

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    Presented by : James W. Melloni, Jr.

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    TV America

    Presented By :

    Jim MelloniLead Auditor

    TV America5 Cherry Hill Drive

    Danvers, Massachusetts 01923

    Phone: (978) 739-7062Fax: (978) 762-8414

    E-Mail: [email protected]

    mailto:[email protected]:[email protected]
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    Why was ISO 14001 revised?

    It was due for revision, ISO requires that all managementsystem standards undergo periodic revision

    To enhance compatibility with ISO 9001:2000

    Revision allows opportunity to clarify requirements in the1996 version and incorporate needed changes

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    ISO 14001:1996

    4.1 General Requirements

    The organization shall establish and maintain anenvironmental management system, the requirements ofwhich are described in the whole of clause 4.

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    ISO 14001:2004

    4.1 General Requirements

    The organization shall establish, document, implement ,maintain and continually improve an environmentalmanagement system in accordance with the requirementsof this International Standard and determine how it willfulfill these requirements .

    The organization shall define anddocument the scop e of its

    environmental management system .

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    4.2 Environmental Policy

    ISO 14001: 1996

    Top management shall define theorganization's environmental policy andensure that it:

    a) is appropriate to the nature, scale andenvironmental impacts of its activities,products or services;

    b) includes a commitment to continualimprovement and prevention ofpollution;

    ISO 14001: 2004

    Top management shall define theorganization's environmental policy andensure that , within the defined scopeof its environmental management

    system, it:a) is appropriate to the nature, scale and

    environmental impacts of its activities,products and services,

    b) includes a commitment to continualimprovement and prevention ofpollution,

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    4.2 Environmental Policy

    ISO 14001: 1996

    c) includes a commitment to comply withrelevant environmental legislationand regulations, and with otherrequirements to which theorganization subscribes;

    d) provides the framework for settingand reviewing environmentalobjectives and targets;

    ISO 14001: 2004

    c) includes a commitment to comply withapplicable legal requirements andwith other requirements to which theorganization subscribes which relateto its environmental aspects ,

    d) provides the framework for settingand reviewing environmentalobjectives and targets,

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    4.2 Environmental Policy

    ISO 14001: 1996

    e) is documented, implemented andmaintained and communicated to all

    employees;

    f) is available to the public.

    ISO 14001: 2004

    e) is documented, implemented andmaintained

    f) is communicated to all personsworking for or on behalf of theorganization, and

    g) is available to the public.

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    4.3.1 Environmental Aspects

    ISO 14001: 1996

    The organization shall establish andmaintain (a) procedure(s)

    to identify the environmental aspects of itsactivities, products or services

    that it can control and over which it canbe expected to have an influence,

    ISO 14001: 2004

    The organization shall establish,implement and maintain aprocedure(s)

    a) to identify the environmental aspectsof its activities, products and serviceswithin the defined scope of theenvironmental management system that it can control and those that it caninfluence taking into account planned

    or new developments, or new ormodified activities, products andservices, and

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    4.3.1 Environmental Aspects

    ISO 14001: 1996

    in order to determine those which haveor can have significant impacts on theenvironment.

    The organization shall ensure that theaspects related to these significantimpacts are considered in setting itsenvironmental objectives.

    The organization shall keep thisinformation up-to-date.

    ISO 14001: 2004

    b) to determine those aspects thathave or can have significantimpact(s) on the environment (i.e.significant environmental aspects).

    The organization shall document thisinformation and keep it up to date.

    The organization shall ensure that thesignificant environmental aspectsare taken into account inestablishing, implementing andmaintaining its environmentalmanagement system.

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    4.3.2 Legal and Other Requirements

    ISO 14001: 1996

    The organization shall establish andmaintain a procedure

    to identify and have access to legal and

    other requirements to which theorganization subscribes,

    ISO 14001: 2004

    The organization shall establish,implement and maintain aprocedure(s)

    a) to identify and have access to theapplicable legal requirements andother requirements to which theorganization subscribes related to itsenvironmental aspects , and

    Connects the appl icab le legal requirements and other requirements to theorganizations environmental aspects

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    4.3.2 Legal and Other Requirements

    ISO 14001: 1996

    that are applicable to the environmentalaspects of its activities, products orservices.

    ISO 14001: 2004

    b) to determine how theserequirements apply to itsenvironmental aspects.

    The organization shall ensure that theseapplicable legal requirements andother requirements to which theorganization subscribes are taken intoaccount in establishing,implementing and maintaining itsenvironmental managementsystem.

    Requires deta i l o f the appl ic ab le regu la t ion , 40CFRxxx.y

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    4.3.3 Objectives, Targets and Programme(s)

    ISO 14001: 19964.3.3 Object iv es and targ ets

    The organization shall establish andmaintain documented environmentalobjectives and targets, at each relevantfunction and level within the

    organization.

    ISO 14001: 20044.3.3 Object ives, targets and p rog ramm e(s)

    The organization shall establish,implement and maintaindocumented environmentalobjectives and targets, at relevant

    functions and levels within theorganization.

    The objectives and targets shall bemeasurable, where practicable, and consistent with theenvironmental policy, including the

    commitments to prevention ofpollution, to compliance withapplicable legal requirements andwith other requirements to whichthe organization subscribes, andto continual improvement.

    ISO 14001:2004 Combines 4.3.3 and 4.3.4

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    4.3.3 Objectives, Targets and Programme(s)

    ISO 14001: 19964.3.3 Object iv es and targ ets

    When establishing and reviewing itsobjectives,

    an organization shall consider the legaland other requirements,

    its significant environmental aspects, itstechnological options and its financial,operational and business requirements,

    and the views of interested parties. Theobjectives and targets shall beconsistent with the environmental policy,including the commitment to preventionof pollution.

    ISO 14001: 20044.3.3 Object ives, targets and p rog ramm e(s)

    When establishing and reviewing itsobjectives and targets,

    an organization shall take into accountthe legal requirements and otherrequirements to which theorganization subscribes, and

    its significant environmental aspects. Itshall also consider its technologicaloptions, its financial, operational and

    business requirements, and theviews of interested parties.

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    4.3.3 Objectives, Targets and Programme(s)

    ISO 14001: 19964.3.4 Envir onm ental managem ent program (s)

    The organization shall establish and maintain(a) program(s) for achieving its objectivesand targets. It shall include

    a) designation of responsibility for achievingobjectives and targets at each relevantfunction and level of the organization;

    b) the means and time-frame by which theyare to be achieved.

    If a project relates to new developments andnew or modified activities, products orservices, program(s) shall be amendedwhere relevant to ensure thatenvironmental management applies tosuch projects.

    ISO 14001: 20044.3.3 Object ives, targets and pro gram me(s)

    The organization shall establish, implementand maintain a programme(s) forachieving its objectives and targets.Programme(s) shall include

    a) designation of responsibility for achievingobjectives and targets at relevant functionsand levels of the organization, and

    b) the means and time-frame by which theyare to be achieved.

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    4.4.1ISO 14001:2004 new title

    ISO 14001: 19964.4.1 Struc ture and respon sib i l i ty

    Roles, responsibility and authorities shallbe defined, documented and

    communicated in order to facilitateeffective environmental management.

    Management shall provide resourcesessential to the implementation andcontrol of the environmentalmanagement system. Resources includehuman resources and specialized skills,technology and financial resources.

    ISO 14001: 20044.4.1 Resou rces, roles , respons ibi l i ty and

    author i ty

    Management shall ensure the availabilityof resources essential to establish,

    implement, maintain and improvethe environmental managementsystem . Resources include humanresources and specialized skills ,organizational infrastructure ,technology and financial resources.

    Roles, responsibilities and authoritiesshall be defined, documented andcommunicated in order to facilitateeffective environmentalmanagement.

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    4.4.1

    ISO 14001: 19964.4.1 Struc ture and respon sib i l i ty

    The organizations top management shallappoint (a) specific management

    representative(s) who, irrespective ofother responsibilities, shall havedefined roles, responsibilities andauthority for

    a) ensuring that environmentalmanagement system requirements

    are established, implemented andmaintained in accordance with thisInternational Standard;

    ISO 14001: 20044.4.1 Resou rces, roles , respon sib i l i ty and

    author i ty

    The organization's top management shallappoint a specific managementrepresentative(s) who, irrespective ofother responsibilities, shall havedefined roles, responsibilities andauthority for

    a) ensuring that an environmentalmanagement system is established,

    implemented and maintained inaccordance with the requirements ofthis International Standard,

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    4.4.1

    ISO 14001: 19964.4.1 Struc ture and respons ibi l i ty

    b) Reporting on the performance of theenvironmental management system

    to top management for review and asa basis for improvement of theenvironmental management system.

    ISO 14001: 20044.4.1 Reso urc es, roles , respon sibi l i ty and

    author i ty

    b) reporting to top management on theperformance of the environmental

    management system for review,including recommendations forimprovement.

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    4.4.2 Competence, training and awareness

    ISO 14001: 19964.4.2 Training , awareness and com petence

    The organization shall identify trainingneeds. It shall require that all personnelwhose work may create a significantimpact upon the environment, havereceived appropriate training.

    ISO 14001: 20044.4.2 Competenc e, t rainin g and awareness

    The organization shall ensure that anyperson(s) performing tasks for it or onits behalf that have the potential tocause a significant environmentalimpact(s) identified by the organizationis (are) competent on the basis ofappropriate education, training orexperience, and shall retainassociated records.

    The organization shall identify training

    needs associated with itsenvironmental aspects and itsenvironmental management system. Itshall provide training or take otheraction to meet these needs, and shallretain associated records.

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    4.4.2

    ISO 14001: 19964.4.2 Trainin g, awareness and c om petence

    It shall establish and maintain procedures tomake its employees or members ateach relevant function an level aware of

    a) the importance of conformance with theenvironmental policy and proceduresand with the requirements of theenvironmental management system;

    ISO 14001: 20044.4.2 Comp etence, t rainin g and awareness

    The organization shall establish, implementand maintain a procedure(s) to makepersons working for it or on its behalfaware of

    a) the importance of conformity with theenvironmental policy and procedures andwith the requirements of theenvironmental management system,

    4.4.2 Competence, training and awareness

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    4.4.2

    ISO 14001: 19964.4.2 Training , awareness and com petence

    d)The potential consequences of departurefrom specified operating procedures.

    Personnel performing the tasks which cancause significant environmental impactsshall be competent on the basis ofappropriate education, training and/ orexperience

    ISO 14001: 20044.4.2 Comp etence, t raining and awareness

    d) the potential consequences ofdeparture from specified procedures.

    4.4.2 Competence, training and awareness

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    ISO 14001:1996

    4.4.3 Communication

    With regard to its environmental aspects and environmentalmanagement system, the organization shall establish

    and maintain procedures fora) internal communication between the various levels and

    functions of the organization;b) receiving, documenting and responding to relevant

    communication from external interested parties.

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    ISO 14001:1996

    4.4.3 Communication

    The organization shall consider processes for externalcommunication on its significant environmental aspects and

    record its decision.

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    ISO 14001:2004

    4.4.3 Communication

    The organization shall decide whether to communicateexternally about its significant environmental aspects, and

    shall document its decision. If the decision is tocommunicate, the organization shall establish andimplement a method(s) for this external communication.

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    ISO 14001:2004

    The environmental management system documentation shall include

    a) the environmental policy, objectives and targets,

    b) description of the scope of the environmental management

    system,c) description of the main elements of the environmental management

    system and their interaction, and reference to related documents,

    d) documents, including records, required by this InternationalStandard, and

    e) documents, including records, determined by the organization tobe necessary to ensure the effective planning, operation andcontrol of processes that relate to its significant environmentalaspects.

    4.4.4 Documentation

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    4.4.5 Control of documents

    ISO 14001: 19964.4 .5 Docum ent co nt ro l

    The organization shall establish andmaintain procedures for controlling alldocuments required by thisInternational Standard to ensure that

    a) they can be located;

    ISO 14001: 20044.4 .5 Cont ro l of docu ments

    Documents required by the environmentalmanagement system and by thisInternational Standard shall becontrolled. Records are a special type

    of document and shall be controlledin accordance with the requirementsgiven in 4.5.4.

    The organization shall establish, implementand maintain a procedure(s) to:

    a) approve documents for adequacy priorto issue,

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    4.4.5 Control of documents

    ISO 14001: 19964.4 .5 Docum ent co nt ro l

    b) they are periodically reviewed, revisedas necessary and approved foradequacy by authorized personnel;

    c) the current versions of relevantdocuments are available at alllocations where operations essential tothe effective functioning of theenvironmental management systemare performed;

    ISO 14001: 20044.4 .5 Cont ro l of docu ments

    b) review and update as necessary andre-approve documents,

    c) ensure that changes and the currentrevision status of documents areidentified,

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    4.4.5 Control of documents

    ISO 14001: 19964.4 .5 Docum ent co nt ro l

    Documentation shall be legible, dated (withdates of revision) and readilyidentifiable, maintained in an orderly

    manner and retained for a specifiedperiod. Procedures and responsibilitiesshall be established and maintainedconcerning the creation and modificationof the various types of documents.

    ISO 14001: 20044.4 .5 Cont ro l of docu ments

    f) ensure that documents of externalorigin determined by the organizationto be necessary for the planning and

    operation of the environmentalmanagement system are identified andtheir distribution controlled, and

    g) prevent the unintended use ofobsolete documents and apply suitableidentification to them if they areretained for any purpose.

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    4.4.6 Operational control

    ISO 14001: 1996

    The organization shall identify thoseoperations and activities that areassociated with the identified significantenvironmental aspects in line with itspolicy, objectives and targets. Theorganization shall plan these activities,including maintenance, in order toensure that they are carried out underspecified conditions by:

    ISO 14001: 2004

    The organization shall identify and planthose operations that are associatedwith the identified significantenvironmental aspects consistent withits environmental policy, objectives andtargets, in order to ensure that they arecarried out under specified conditions,by:

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    4.4.6 Operational control

    ISO 14001: 1996

    a) establishing and maintainingdocumented procedures to coversituations where their absence couldlead to deviations from theenvironmental policy and theobjectives and targets;

    b) stipulating operating criteria in theprocedures;

    ISO 14001: 2004

    a) establishing, implementing andmaintaining a documentedprocedure(s) to control situationswhere their absence could lead todeviation from the environmentalpolicy, objectives and targets, and

    b) stipulating the operating criteria in theprocedure(s), and

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    4.4.6 Operational control

    ISO 14001: 1996

    c) establishing and maintainingprocedures related to the identifiablesignificant environmental aspects ofgoods and services used by theorganization and communicatingrelevant procedures and requirementsto suppliers and contractors.

    ISO 14001: 2004

    c) establishing, implementing andmaintaining procedures related to theidentified significant environmentalaspects of goods and services used bythe organization and communicatingapplicable procedures andrequirements to suppliers, includingcontractors.

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    4.4.7 Emergency preparedness and response

    ISO 14001: 1996

    The organization shall establish andmaintain procedures to identifypotential for and respond to accidentsand emergency situations, and forpreventing and mitigating theenvironmental impacts that may beassociated with them.

    ISO 14001: 2004

    The organization shall establish,implement and maintain aprocedure(s) to identify potentialemergency situations and potentialaccidents that can have an impact(s)on the environment and how it willrespond to them.

    The organization shall respond toactual emergency situations andaccidents and prevent or mitigate

    associated adverse environmentalimpacts.

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    4.4.7 Emergency preparedness and response

    ISO 14001: 1996

    The organization shall review and revise,where necessary, its emergencypreparedness and responseprocedures, in particular, after theoccurrence of accidents or emergencysituations.

    The organization shall also periodically testsuch procedures where practicable

    ISO 14001: 2004

    The organization shall periodically reviewand, where necessary, revise itsemergency preparedness andresponse procedures, in particular,after the occurrence of accidents oremergency situations.

    The organization shall also periodically testsuch procedures where practicable.

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    4.5.1 Monitoring and measurement

    ISO 14001: 1996

    The organization shall establish andmaintain documented procedures tomonitor and measure, on a regularbasis, the key characteristics of itsoperations and activities that can have asignificant impact on the environment.

    This shall include the recording ofinformation to track performance,relevant operational controls andconformance with the organizations

    environmental objectives and targets.

    ISO 14001: 2004

    The organization shall establish,implement and maintain a procedure(s)to monitor and measure, on a regularbasis, the key characteristics of itsoperations that can have a significantenvironmental impact.

    The procedure(s) shall include thedocumenting of information tomonitor performance, applicableoperational controls and conformity

    with the organization's environmentalobjectives and targets.

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    4.5.1 Monitoring and measurement

    ISO 14001: 1996

    Monitoring equipment shall be calibratedand maintained and records of thisprocess shall be retained according tothe organization's procedures.

    The organization shall establish andmaintain a documented procedure forperiodically evaluating compliance withrelevant environmental legislation andregulations

    ISO 14001: 2004

    The organization shall ensure thatcalibrated or verified monitoring andmeasurement equipment is used andmaintained and shall retain associated

    records.

    ISO 14001:2004 removescompliance with relevant environmental legislation and regulations

    and provides new sub-clause 4.5.2

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    4.5.2 Evaluation of compliance

    ISO 14001: 19964.5.1 Monito r ing and m easurement

    (3rd p aragraph)

    The organization shall establish andmaintain a documented procedure for

    periodically evaluating compliance withrelevant environmental legislation andregulations

    ISO 14001: 20044.5.2.1

    Consistent with its commitment tocompliance, the organization shallestablish , implement and maintain aprocedure(s) for periodically evaluatingcompliance with applicable legalrequirements.

    The organization shall keep records ofthe results of the periodic

    evaluations.

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    4.5.2 Evaluation of compliance

    ISO 14001:20044.5.2.2

    The organization shall evaluate compliance with other requirements to which it subscribes . The organization maywish to combine this evaluation with the evaluation of legalcompliance referred to in 4.5.2.1 or to establish a separateprocedure(s).

    The organization shall keep records of the results of the periodicevaluations.

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    ISO 14001:1996

    The organization shall establish and maintain procedures for definingresponsibility and authority for handling and investigatingnonconformance, taking action to mitigate any impacts caused, and forinitiating and completing corrective and preventive action.

    Any corrective or preventive action taken to eliminate the causes of actualand potential nonconformances shall be appropriate to the magnitudeof problems and commensurate with the environmental impactencountered.

    The organization shall implement and record any changes in thedocumented procedures resulting from corrective and preventive action

    4.5.2 Nonconformance and corrective and preventive action

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    ISO 14001:2004

    The organization shall establish, implement and maintain a procedure(s)for dealing with actual and potential nonconformity(ies) and for takingcorrective action and preventive action. The procedure(s) shall definerequirements for:

    a) identifying and correcting nonconformity(ies) and taking action(s) tomitigate their environmental impacts,

    b) investigating nonconformity(ies), determining their cause(s) and takingactions in order to avoid their recurrence,

    c) evaluating the need for action(s) to prevent nonconformity(ies)and implementing appropriate actions designed to avoid theiroccurrence ,

    4.5.3 Nonconformity, corrective action and preventive action

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    ISO 14001:2004

    d) recording the results of corrective action(s) and preventive action(s)taken, and

    e) reviewing the effectiveness of corrective action(s) and preventiveaction(s) taken .

    Actions taken shall be appropriate to the magnitude of the problems andthe environmental impacts encountered.

    The organization shall ensure that any necessary changes are made toenvironmental management system documentation.

    4.5.3 Nonconformity, corrective action and preventive action

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    ISO 14001

    ISO 14001: 19964.5 .4 Envi ronm ental m anagement s ys tem audi t

    The organization shall establish and maintain(a) program(s) and procedures forperiodic environmental managementsystem audits to be carried out, in orderto

    a) determine whether or not theenvironmental management system:

    1) conforms to planned arrangements forenvironmental management including therequirements of this International Standard;and2) has been properly implemented andmaintained; and

    b) provide information on the results ofaudits to management.

    ISO 14001: 2004

    4.5.5 Intern al aud it

    The organization shall ensure that internalaudits of the environmental managementsystem are conducted at plannedintervals to:

    a) determine whether the environmentalmanagement system

    1) conforms to planned arrangements forenvironmental management including therequirements of this International Standard,and

    2) has been properly implemented and ismaintained, and

    b) provide information on the results ofaudits to management.

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    4.6 Management Review

    ISO 14001: 1996

    The organizations top management shall, atintervals it determines, review theenvironmental management system, toensure its continuing suitability, adequacyand effectiveness. The managementreview process shall ensure that thenecessary information is collected to allowmanagement to carry out this evaluation.This review shall be documented.

    ISO 14001: 2004

    Top management shall review theorganization's environmental managementsystem, at planned intervals, to ensure itscontinuing suitability, adequacy andeffectiveness. Reviews shall includeassessing opportunities for improvementand the need for changes to theenvironmental management system,including the environmental policy andenvironmental objectives and targets.Records of the management reviews

    shall be retained.

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    4.6 Management Review

    ISO 14001: 1996

    The management review shall address thepossible need for changes to policy,objectives and other elements of theenvironmental management system, inthe light of environmental managementsystem audit results, changingcircumstances and the commitment tocontinual improvement

    ISO 14001: 2004

    Input to management reviews shall include

    a) results of internal audits andevaluations of compliance with legalrequirements and with otherrequirements to which the organizationsubscribes,

    b) communication(s) from externalinterested parties, includingcomplaints,

    c) the environmental performance of theorganization,

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    4.6 Management Review

    ISO 14001:2004 co nt in ued

    d) the extent to which objectives and targets have been met,e) status of corrective and preventive actions,f) follow-up actions from previous management reviews, g) changing circumstances, including developments in legal and

    other requirements related to its environmental aspects, andh) recommendations for improvement .

    The outputs from management reviews shall include any decisions andactions related to possible changes to environmental policy,objectives, targets and other elements of the environmentalmanagement system, consistent with the commitment to continualimprovement.

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    Do I need to need to rename or renum ber myex is t ing docum en ts?

    No, your existing document names and numbers can bemaintained with only minor revisions needed to meet therevised requirements

    FAQ

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    FAQ

    When do I need to m ake these changes?

    May 15, 2006

    After this date any certification to ISO 14001:1996 will nolonger be recognized

    Until the nonconformances are addressed the certificationto ISO 14001:1996 remains valid until May 15, 2006

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    FAQ

    When do I need to m ake these changes?

    Registrars are required by the International AccreditationForum (IAF) to conduct all audits after May 15, 2005 usingISO 14001:2004 Areas of the management system that do not conform to the

    new/modified 2001 requirements will be documented on anonconformity report

    When corrected a revised certificate will be issued Usually an additional visit is not necessary

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    Conclusion

    ISO14001: 2004 New Requirement Audit Evidence4.1 General RequirementsThe organization shall define anddocument the scope of its environmentalmanagement system.

    The scope of Registration (as in the

    QMS) defined in the EMS Manual orsimilar document. All activities, sites,buildings and property covered by thescope are listed in the documentation.

    4.3.2 Legal and other requirementsClarification of connection of

    organizations Aspects to theapplicable Legal & Other listing.

    The Legal & Other Requirements list isestablished based on the aspects of

    the organization: trigger points or whythe regulation applies is defined. Theapplicable federal, state and or localregulation is defined as a specific regor equivalent

    4.3.3 Objectives, targets and

    programs The objectives and targets shall bemeasurable, where practicable, andconsistent with the environmental policy.

    Depending on the Organizations

    aspects, at least one target should bemeasurable or justified why not.Measurable in this context, refers toquantifiable improvement in pollutionreduction, resource conservation,recycle increase, etc

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    Conclusion

    ISO14001: 2004 New Requirement Audit Evidence4.5.2 Evaluation of compliance:Creates a separate sub-clause todemonstrate importance of compliance audits

    A procedure to define how complianceis monitored using the Legal & OtherList as a baseline. A record of theCompliance Audit at a prescribedfrequency is maintained withappropriate corrective actions.Compliance to Corporate, Industry or

    Customer requirements is monitoredand recorded. Regulatory backgroundof compliance auditor is appropriate andobjectivity evident.

    4.5.3 Nonconformity, correctiveaction and preventive action

    c) evaluating the need for action(s) to prevent nonconformities and implementingappropriate actions designed to avoid theiroccurrence.

    Analysis/ discussions/ interviews arerequired to support level of corrective/preventive actions. Environmentaltours with record for follow -up may bean example of the analysis

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    Conclusion

    ISO 14001:2004 changes are more evolutionary thanrevolutionary .

    Many existing certified ISO14001: 1996 organizations mayalready have evidence of meeting ISO 14001:2004requirements.

    Documentation, Records, Corrective Action, Internal Auditing andManagement Reviews are now closely aligned with ISO9001:2000. Organizations and Auditors will want to consider thecontext in which to apply these clauses as related to theOrganizations Environmental Aspects and Impacts.

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