ISLE OF ANGLESEY COUNTY COUNCIL Board: Housing and Social ...democracy.anglesey.gov.uk/Data/Housing and Social... · 9/24/2012 · consideration by the CSMT. To include - Exception

ISLE OF ANGLESEY COUNTY COUNCIL

Board: Housing and Social Services Scrutiny Committee

Meeting date: 24.09.12

Author: Anwen Huws, Head of Children Services

Title: Progress Report on the Children’s Safeguarding Inspection Isle of Anglesey County Council October 2011 & inspection of the assessment and case management processes within the Children’s Services at end of Q1 2012/13

1. Introduction

1.1 Children Services in Anglesey has been the subject of detailed scrutiny throughout 2011 and 2012. Concerns about the capacity and quality of services have been the focus of CSSIW inspection and review. Our strategy has been developed with two distinct phases in mind. The first has been to stabilise the services along with a rigorous focus upon performance and the injection of a sense of pace and ambition to succeed. The second has been to improve quality and bring about transformation to create a service fit for purpose over the next decade.

2. Progress against Children Service - Improvement Objectives 2012/13

2.1 Refer to Appendix 1. The Improvement Board has continued to meet, and Key work streams have been commenced / completed including:-

2.2.1 Corporate Responsibilities i. Task group established by the Heads of Service to develop the Local

Authority’s Safeguarding Policy and approaches to self-regulation of its safeguarding function. This will include ensuring that corporate process and practices are clear and transparent, and that systems, processes and communication protocols are visible and explicit.

ii. Established clear accountability and reporting to the Children’s Improvement Board, and to the Housing and Social Services Scrutiny Committee.

iii. Three Sessions of Safeguarding awareness delivered to Members. iv. Interim Director of Community providing professional leadership and

management within the Social Services Department. v. Permanent appointment made to Director of Community

2.2.2 Policy, Procedures and Protocols. We have issued reviewed procedures to staff which make clear what is expected in terms of standards & process to be followed.

2.2.3 Assessments and Case Management

Achieved improvements required in terms of:- Timeliness and quality of initial and core assessments. Making clear and consistently applying the service eligibility criteria. Timeliness and decision making. Despite an increase in the contacts and referrals to the service, all

cases are allocated.

2012 – Qtr 1 2011/12 2010/11

Decision in 24 hrs 100% 96.76% 93.96%

IAs in 7 days 78.38% 71.84% 50.5%

CAs in 35 days 96.97% 46.3% 22.3%

Supported practitioners to develop their assessment skills, knowledge base, and use of tools that are available within the Framework for Assessment by providing training and assessment coaching.

Improved the management oversight of referrals and assessments, Operate a ‘proactive reporting system’ providing information to

managers to enable them to better manage workflow and caseloads.

As a result we believe that we have an increased understanding and focus on the quality and timeliness of our assessment work, which is evidenced by an improvement in our measured performance and from the independent audits of assessments undertaken during the year. However the timing of core assessments continues to be an area which needs to improve. The information in Appendix 2 shows the PI results for Q1 of the current year.

2.2.4 Assessments and Case Management Services for Children with

Disabilities. The review of these processes within the service for children with disabilities identified the need to ensure that the service reviewed its case management process to achieve better alignment to the Framework for Assessment. Assessment and case management processes did not meet expectations in terms of timelessness nor quality. Safeguarding of children with disabilities requires strengthening as a priority both in terms of multi-agency awareness and effective management of risk. An improvement plan is in place.

2.2.5 Monitoring, Quality Assurance and Management Information systems. We have improved the business information we have to deliver and manage our services. Performance is monitored on a proactive basis, with regular use of management data which is highlighting the issues on a weekly basis, which

allows action to be taken as appropriate. The priority going forward is to embed and improve further the process for ensuring quality of service

2.2.6 Workforce Induction, training and professional development. We have worked hard during the year, to tackle the workforce challenges recognised within the service. We have provided a range of training and development opportunities to our staff. The Recruitment and Retention Strategy places us in a positive position in taking forward many of these issues. However, whilst the increase in capacity in the service has been beneficial and necessary, without addressing the basic issue of staff retention and work force stability we are unlikely to be able to sustain the improvements achieved or maintain the continuous improvement programme. This needs to address competitive terms and conditions for social workers and we will work towards securing a fully informed Council decision regarding employment conditions for new and current staff. Our success in improving performance has, in no small part, been due to the way we have been able to procure experienced agency support to complement our own staff. Although this has caused tensions and it is not a sustainable position for us in terms of cost and reliability, it cannot be overlooked. If we replaced our agency staff one for one with inexperienced newly qualified staff, we would have a serious imbalance and weakness in child protection assessment in particular. It is a similar position with regard to management, particularly at service manager level. This has led to criticism from the Board that a delay in resolving the difficult issues in relation to changes in salary levels and language requirements will lead to lack of progress and place us in a position where CSSIW would feel compelled to revisit our approach to recovery.

3. Risks identified in Q1 3.1 Children services have managed to meet the savings target identified in the

2012/13. We have seen an increase in number of Looked After Children, and we have a comparatively high rate of placements with external providers. When coupled with a lack of our own agency foster carers the increase in looked after children has led to significant budgetary pressures which, in the main, accounts for an over-spend within the department in 2011/12. This, alongside expenditure on agency staff, is leading to a projected overspend on the set budget for 2012/13. An action plan, developed with the finance services, is in place to manage the risk. The Head of Finance, has also nominated an officer to join the Improvement Board.

4. Conclusion 4.1 Anglesey Children’s Services has a vital role to play in providing effective

support for children and families on the Island. To do so we must have in place a workforce sufficient in numbers and skills to meet the demands of providing Children’s Services to a diverse community, with specific needs. Our children’s performance over the past year has showed good progress and the service has worked exceptionally hard work to achieve these improvements. The focus on child protection assessment timescales recovery

has been excellent but there remains a concern about the sustainability of good performance without strengthening the structure for quality and to address the need for stable permanent staff, reducing reliance on agency staff support. A new structure has been set out, which is fit for purpose and which strikes a balance in strengthening the front line for assessment and protection whilst at the same time addressing the investments needed for quality improvement. Sustainability of the improvements achieved depends on recruiting the right people with the right skills to these posts.

5 Priority Actions for Quarters 2 and 3

5.1 Resolve staffing recruitment and retention issues so that we can stabilise the workforce, reduce expenditure on agency staff and ensure that there are adequate staff, with appropriate skills and qualifications to deliver an effective service to children and families in need in Anglesey.

5.2 Implementation of the Quality Assurance Framework – with an acute focus now on

the quality of practice in addition to key performance indicators. It is expected that this will move at a pace now we have recruited to the Quality Assurance Manager post.

5.3 Budgetary issues in terms of the financial risk to the service in managing the

demand of placement costs

6. Recommendation

6.1 That the Housing and Social Services Scrutiny Committee note the content of this

report

6.2 That the Housing and Social Services Scrutiny Committee receive a progress

report on Q2 in the November meeting

APPENDIX 1

1 Housing and Social Services Scrutiny Committee, September 24 2012

Children Services Business Plan – Quarter 1 (April – June 2012) Progress

Development Priority 1: : Have systems in place to ensure that children are protected from harm and abuse wherever possible and offered timely support and protection in compliance with National Policy, Statutory Guidance and Regulations Key actions (by...)

Success Criteria / Measure – (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both

Quarterly Targets Commentary Risk RAG

Achievement

Qtr 1

Qtr 2

Qtr 3

Qtr 4

i. Where children may be eligible, they will receive a good and timely response to their needs.

Decisions within 24 hours on all referrals

100% 100%

100%

100%

Performance continues to be a considerable mprovement upon 2011/12 but areas of concern remain both with individual targets (notably re-referrals) and in consistency from month to month. Continued monitoring and prioritising of action against these performance areas continues.

100%

Service users will receive an initial assessment within 7 working days of referral

85% 85%

85%

85%

78.38

Service users will receive a Core assessment, if appropriate, within 35 working days.

75% 75%

75%

75%

96.97%

Children will be seen by a social worker during the initial assessment process

90% 90%

90%

90%

89.86%

Reduction in re referrals

27% 27

%

25

%

25

%

32.77%

APPENDIX 1


ii. Children will have up to date good child protection plans that ensure their needs are met

Review Child Protection (CP) Conferences will be held within timescale

100%

100%

100%

100%

No’s of children on the CP Register has been rising, putting demand on limited chairing capacity. The lack of chair resulted in one event in June being cancelled that was covering 3 conferences. This reduced the performance from 100% to 83%. This is an area of concern and how we manage the conferences and resulting action is under consideration by the CSMT. To include

- Exception reporting to HOS to sanction any cancellation

- Advertise for sessional chairs

89.29%

1st Core groups will be held within 10 days of the conference

Improved system to track progress of monthly core groups

100%

100%

100%

100%

83.33%

iii. Improve our assessment of needs and risks

Work with the LSCB to develop an Assessment Framework to include assessment tools for specific areas of practice i.e. D V, Substance Misuse, Parenting Capacity Yes or no within timescale

Confirm

pro

ject p

lan

Progress in this is not entirley within our control but the HoS has written formally to the LSCB requesting such development.

All relevant staff undertake training in relation to Risk Management Assessment tool so we can be confident that competent/complete assessments are produced within timescales Yes or no within timescale

Identify

re

quire

me

nts

Pla

n &

Deliv

er

Requirements and training so far undertaken have both been identified and plans for consequent action being developed. We currently use the Bruce Thornton Risk tools and have adopted “Your Hands” tool

iv. We will establish baseline data regarding cases in proceedings and increase social work competence in working within the requirements of the Public Law Outline

Report on the number of cases where legal planning meetings and letter before proceedings meetings are held and the number of cases in proceedings

Pla

n &

Deliv

er

Identify

re

quire

me

nts

Monitoring of legal planning is now happening.

APPENDIX 1


by May 2012

Joint working with Legal Services, and Workforce Development Unit to deliver workshops to relevant social work staff by 31.03.13

Pla

n

Deliv

er

Revie

w

Fix

change

Workshop planned and has been delivered in July

Monitor through Children’s Services Management Team – On-going

Yes

Yes

Yes

Yes

v. We will put in place clear expectations and supervision to staff in respect of requirements and standards

Up-to-date procedures, protocols and guidance in place

Yes

Procedures have been revised and are in place, now been trialed and clear mechanisms agreed for ongoing review.

Supervision & Appraisal programme compliance with departmental & corporate requirements

100%

85

100%

100%

100%

Programme of staff supervision and appraisal is ongoing and in line with corporate requirements.

98%

APPENDIX 1


vi. We will work within the LSCB to develop and further improve our communication with other agencies to support robust safeguarding arrangements

Workshop will have been held with partners to develop shared understanding regarding social services thresholds for intervention

There will be regular meetings between senior officers of agencies

Information sharing protocols agreed and implemented. Yes or no within timescale

Pla

n

Deliv

er

Revie

w

Fix

change

Progress in this is not entirley within our control. Eligibility criteria have been drafted and these are awaiting CSMT approval. .

Explore with LCSB undertaking multi agency audits. Looking particularly at referrals to SSD from other agencies, in order to assist agencies to understand and use eligibility criteria and support the long term improvement we are seeking. Yes or no within timescale

The LSCB have been contacted by the HoS to consider this. Progress however remains slow with this multi-agency body.

vii. We will make improvements to the arrangements to manage child protection concerns for children with disabilities

All relevant Staff will have attended Safeguarding Training Yes or no within timescale

Pla

n

Deliv

er

Revie

w

Fix

change

A plan is in place and most staff have attended safeguarding training although the expectation that there would be more training in September for SCS and mainstream

APPENDIX 1


The Team Manager (Duty) will hold monthly consultation to the staff of the service for children with disabilities on safeguarding issues Yes or no within timescale

on the issue of disability has been delayed due to changes in the training officer post. Monthly meetings with team manager duty are from August

viii. We will discuss with the LSCB appropriate actions that satisfy recommendations and actions regarding the response to, and management of, allegations of abuse made against staff.

All Agencies report to Child Protection Manager to satisfy Authority that recommendations and actions required following a strategy meeting considering allegations against a professional have been implemented Yes or no within timescale

Pla

n

Deliv

er

Revie

w

Fix

change

Developments have been in initially rewriting our own, internal, protocols for and response to Part IV allegations of abuse. Once this has approved we will discuss with LSCB.

Development Priority 2 (We will) : Have systems in place to ensure that children’s Wellbeing, Independence and Stability are promoted in compliance with National Policy, Statutory Guidance and Regulations Key Actions



Qtr 1

Qtr 2

Qtr 3

Qtr 4

i. Children will have up to date good quality sustainable care plans that ensure their needs are met

Care plans will be in place @ start of each initial LAC episodes

100%

100%

100%

100%

Progress has been good overall in performance against key measures, though some concerns remain in ensuring that more Statutory visits

100%

APPENDIX 1


All LAC Children will receive a statutory review as set out in guidance and statute

100%

100%

100%

100%

are made within timescale.

100%

Statutory visits are carried out in accordance with legislation

95% 95%

95%

95%

90.1

We will have adopted a tool to ensure that we are complying with the requirement to undertake Assessment and Progress Records for LAC children by third review Yes or no in timescale tool adopted by end of Q1

10%

10%

10%

ii. Children will be supported in the local community or in a family setting rather than in institutional care, wherever possible

Children will not change placement unless this is planned in response to their needs

8% 8%

8%

8%

0%

We will have reviewed the placement strategy Yes or no in timescale

Revie

w

Appro

ve

Review underway but not yet complete.

Each eligible child will have plan of how we intend to

100

%

85

100

%

100

%

100

%

APPENDIX 1


ensure that they have a permanent home

N/A

We will recruit 4 new and additional foster carers each year. maintain sufficient foster cares to meet the local needs

4 4 4 4 Two foster carers have been recruited and approved, with 2 more recruited but awaiting formal sign off.

2 plus 2 awaiting final “ok”

We will reduce the current spend on out of county placements

A working group has been established to consider current processes and recommend changes. This will report back in Quarter 2.

iii. We will provide appropriate support to enable improved life chances for young people leaving care to develop life skills, including access to universal and community based services, training and employment opportunities

We will provide care leavers with Personal advisors

100%

100%

100%

100%

Continued good progress in delivery.

100%

We will ensure that we stay in contact with care leavers

100%

100%

100%

100%

100%

We will support care leavers on to independent accommodation

100%

100%

100%

100%

100%

We will support care leavers on to education, training and economic activity

60% 60%

60%

60%

100%

iv. We will ensure that LAC children are supported to achieve healthy lifestyles

We will have increased the number of LAC children seen

87

%

Young People may choose not to be seen by a dentist. Figures will only

APPENDIX 1


by a dentist

be available on an annual basis.

v. Raise the educational achievement of LAC children

LAC Children attending primary school

LAC Children attending secondary school

95

% 9

0%

The impact made at the end of the previous year of a new officer in post has continued. The on going work that includes ensuring that each young person has a Personal Education Plan is effective. Other targets can only be measured at later points in the year.

LAC Children aged 15+ will be supported to achieve in their educational qualifications

16

0 p

oin

ts

LAC Children and Young People will have a PEP plan when they become Looked after, or at change of school, within 20 school days

90% 90%

90%

90%

100%

Development Priority 3 (We will) : We will maintain a stable workforce who are supervised, managed and support to carry out their safeguarding responsibilities effectively Key Actions Success Criteria / Measure – (How do

we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both

Quarterly Targets Commentary Risk RAG Q

tr 1

Qtr 2

Qtr 3

Qtr 4

APPENDIX 1


i. We will implement a permanent management structure which will include sufficient capable managers in place to manage the service and deliver the improvement necessary and provide leadership in partnership with the Statutory Director and other senior managers.

Permanent appointments made to Service manager posts Yes or no within timescale

Reductions of agency staff covering management posts - 70% by year end Yes or no within timescale

Senior Managers and Directors present at key meetings, and visible and proactive in their support and leadership across the Service Yes or no within timescale

Inte

rvie

w

Sta

ff in p

lace

Progress in resolving the difficulties outlined in June regarding the Recruitment and Retention strategy is limited. The response of the Authority has been to suggest “market supplements” for new staff only (not re-grading and not for current staff). As well as impacting on the capacity to recruit the best staff the delays in decision making are causing serious delays in recruitment. To-date no adverts for senior managers, team managers, senior practitioners or social workers have been able to be made. Agency staff levels remain.

ii. We will implement a permanent staff structure, with the capacity to support delivery and service improvement.

Structure reviewed and adopted and implemented Yes or no within timescale

Reductions of agency staff covering social work posts – 70% by year end Yes or no within timescale

Growth bid for staff approved Yes or no within timescale

Recruitment and Retention Strategy Approved end of Q1

Revie

w

Imp

lem

ent

Ma

ke c

hanges

Fix

change

The outline structure has been developed and approved within the directorate. Implementation however has to wait for recruitment of new posts – see above.

APPENDIX 1


iii. Work is allocated to suitably trained and qualified staff, who fully understand that task, and have the capacity to undertake it The manager must ensure that the social worker is clear as to what has been allocated, what action is required and how that action will be reviewed and supervised.

Supervision & Appraisal programme will comply with departmental & corporate requirements – See previous target

Where required we will consistently follow and apply written, formalised performance policies and procedures.

Induction programme to be reviewed by end of Q1

Supervision and Appraisal is progressing but more effective monitoring, recording and reporting is still required. An audit is to be carried out over the next quarter areas of improvement identified and consistency in application likely priorities for action.

iv. Discuss action with the LSCB on recording allegations of child abuse made against a member of staff/ professional.

Relevant information is recorded on staff member’s HR file as appropriate and shared with other agencies when completing references

Developments have been in initially rewriting our own, internal, protocols for and response to Part IV allegations of abuse. Once this has approved we will discuss with LSCB

Development Priority 4 (We will) : Children and their families/carers will be able to access services which are carefully planned in the short and medium term, and which are available at the right time, in the right place and at the right price

APPENDIX 1


Key Actions



Qtr

1

Qtr

2

Qtr

3

Qtr

4

i. We will approve and implement the Children Services Commissioning strategy

Yes or no within timescale

Consult &

Appro

ve

T

arg

ets

set

The Commissioning Strategy has been developed after extensive consultation and engagement, and received approval. A principal Planning Office is in post to take this forward. Risks remain foster care provision and residential care

ii. We will work in partnership with the CYPP and other statutory agencies & focus on prevention/early intervention with a community focus, delivering multi-agency services and building the “team around the child and family”


Pro

gra

mm

e p

lan in

pla

ce

TAF to be implemented in September. Families First commissioning underway. SSD members of the CYPP and various sub groups/

iii. We will work in partnership with the Potensial Project as part of the team around the child linked to each secondary school to provide support/interventions for those young people who are NEET or whose out of school behaviours put them at risk, in order to engage and support them back into education/training.

Yes or no within timescale Pro

gra

mm

e p

lan

in p

lace

This is underway with the plan of action in place.

iv. We will work with Gwynedd Council & partners to deliver the IFSS service on a collaborative basis

pla

n in

pla

ce

The North wales IFSS group has determined that 3 sub-regional partnerships should explore options for setting up IFSS teams in their areas with the allocated resources of £850k from WG for North Wales. Gwynedd and Ynys Môn IFSS Board to submit options paper to the NW IFSS group on 25.09.12.

Development Priority 5(We will) : Have Performance Management and Quality Assurance framework that identifies achievement, progress and

APPENDIX 1


outcomes for children and families Key Actions Success Criteria / Measure – (How

do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both

Quarterly Targets Risks & Risk Mitigation Commentary Risk RAG

Qtr 1

Qtr 2

Qtr 3

Qtr 4

i. Implement the Quality Assurance Framework

Yes or no within timescale Pro

gra

mm

e p

lan

in p

lace

A very general plan has been in place but progress has been delayed due to initial failure to appoint QA Manager. An appointment has (subject to references) been made and this will be a priority area for the appointee.

ii. Further develop and embed effective outcome driven performance management processes

Improve Business Data and Information Yes or no within timescale

The service uses a process to

identify risks to performance early Yes or no within timescale

The service compares its

performance against targets and against others to assist in the identification of improvement opportunities

Pla

n in

pla

ce

Good progress has been made in improving the presentation, interpretation and use of performance data and management information. This has helped in monitoring and identifying risks and performance drift.

iii. Report corporately reports including to councillors and commissioners on a quarterly basis the service performance including audit, inspection and other external reports including to councillors and commissioners

Reports to Quarterly corporate Monitoring Meetings Yes or no within timescale

Reports to Scrutiny Meetings

Yes

Yes

Yes

Yes

The Service has delivered all reports required by the authority to time.

APPENDIX 1



iv. Develop transparency and understanding of services and performance through enhanced reporting and communication, both internally and externally.

Communication Strategy developed and implemented Yes or no within timescale

Pla

n &

am

en

d

Imple

ment

Revie

w

Planning has been underway and identification of internal and external issues, but this is not yet complete. Implementation by the end of quarter 2 is still anticipated.

v. Audit and review of partnership working

Discuss in LSCB undertaking an audit/”healthcheck” of partnership working within the service to inform service provision

Partnership protocols etc established

Regular meetings with partner agencies Yes or no within timescale

Pla

n, c

onsu

lt & a

me

nd

Imple

ment

Revie

w

Incomplete consultation undertaken but planning has commenced. It is still expected to have implemented by the end of the second quarter.

APPENDIX 1


Development Priority 6 (We will) : Have effective Corporate, Political Leadership and Support to ensure that the Council has corporate oversight of the

performance in all aspects of children’s services and is able to deliver the necessary improvements in Children Services . The Council as a whole contributes to achieving the legal responsibilities of social services Key Actions



Qtr

1

Qtr

2

Qtr

3

Qtr

4

i. We will strengthen the development and understanding of members and senior managers with corporate responsibilities to understand the role and function of the Children services, how well they are meeting needs locally and give them appropriate priority

Establish and implement a programme of visits by Lead Councillors and commissioner to intake teams in their children’s services department Yes or no within timescale

The visits will be recorded and

reported to the Chief Executive and Housing and Social Services Scrutiny committee Yes or no within timescale

Seminar with members on a

quarterly basis on Children Services Yes or no within timescale

Pla

n

Deliv

er

Deliv

er &

Revie

w

Fix

Chan

ge

There have been regular meetings between the HoS and the portfolio holder to continue strengthening understanding and in planning further improvements. Training has been provided for members on awareness and in Quarter 2 there will be further training on developing Local Authority safeguarding Policy, as well as detailed plans on implementing scheduled visits.

ii. Clarify levels and limits of delegated responsibility and communication protocols

Approve and implement a scheme of delegation within Children Services to indicate the level at which decisions Yes or no within timescale

Pla

n

Appro

ve

Scheme of delegation has been written – is now with key officers for consultation – will be approved in timescale

APPENDIX 1


Formal documentation and implementation of the accountabilities of the Director of Social Services, Director for Education and the Lead Director for Children and Young People Yes or no within timescale

In draft safeguarding policy which will be approved in Qtr.

1st Quarter PIs Children Services 2012/13 Appendix 2

31/03/2013 2011-12

(NSI - National

strategic indicators)

(PAM - Public

accountability

measures) (SID -

service improvement

data)

Teitl

Canlyniad r

esult

PI I

de

al r

esu

lt

Tar

ge

d 2

012

-13

Impr

ovement

on

Qua

rter

1 1

1-

12?

Chwar

ter

1

Ynys Môn

SCC001(a) Care plan in place @ start of LAC 100.00% H 100% 1 80.00% 90.38%

SCC001(b) Permanency Plan @ 2nd Review n/a H 100% n/a 100.00%

SCC002 Change of School because of LAC 1.89% L 8% 5.45% 5.66%

SCC004

3 or more placements and remain lac @

31/03/13 0.00% L 8% 1.12% 15.34%

SCC006 Case decision within 24 hours 100.00% H 100% 93.89% 96.76%

SCC007(a)

Referrals proceed to allocation to Social

Worker 58.45% H 60% 43.51% 53.17%

SCC007(b)

Referrals proceed to allocation to someone

else 0.00% L 0% 0.00% 0.43%

SCC007(c) Referrals did not proceed to allocation 38.18% L 40% 56.49% 46.40%

SCC010 Re-referrals 32.77% L 26% 29.52% 27.95%

SCC011 (a) Evidenced Child seen by Social Worker 89.86% H 90% 90.64% 89.21%

SCC011 (b) Evidenced Child seen alone by Social Worker 65.54% H 60% 58.48% 55.39%

SCC013 i (a)

Children CPR @ 31.03.13 allocated social

worker (cumulative Total x 4 quarters) 100.00% H 100% 100.00% 100.00%

SCC013 i (b)

Children CPR @ 31.03.13 allocated other

than a social worker (Cumulative Total x 4

quarters) 0.00% L 0% 0.00% 0.00%

SCC013 ii (a)

Children LAC @ 31.03.13 allocated social

worker(Cumulative Total x 4 quarters) 100.00% H 100% 100.00% 100.00%

SCC013 ii (b)

Children LAC @ 31.03.13 allocated other

than a social worker(Cumulative Total x 4

quarters) 0.00% L 0% 0.00% 0.00%

SCC013 iii (a)

Children in Need @ 31.03.13 allocated social

worker (Cumulative Total x 4 quarters) 93.68% H 100% 61.13% 79.19%

SCC013 iii (b)

Children in Need @ 31.03.13 allocated other

than a social worker (Cumulative Total x 4

quarters) 6.32% L 0% 36.21% 19.15%

SCC014

CPR Initial Conference within 15 working

days 89.29% H 100% 86.19% 87.61%

SCC015

CPR Initial Core Group held within 10 working

days 83.33% H 100% 100.00% 99.04%

SCC016 Child in Need reviews within timescale 73.53% H 85% 80.95% 85.83%

SCC021 LAC Children Reviews within timescale 100.00% H 100% 85.07% 91.24%

SCC024 LAC Children PEP plans within 20 school days 100.00% H 90% 25.00% 25.81%

SCC025 LAC Children Statutory visits 90.10% H 95% 83.26% 91.30%

SCC028 LAC Children A and PR Record 20.00% H 10% 0.00% 15.38%

SCC030 (a) Young Carers assessed H 97% n/a 97.40%

SCC030 (b) Young Carers service H 97% n/a 94.81%

SCC033 (a)

After Care Transition to independence SS in

contact 100.00% H 100% 100.00% 80.00%

SCC033 (b)

After Care Transition to independence

accommodation 100.00% H 100% 100.00% 100.00%

SCC033 (c)

After Care Transition to independence work

education 100.00% H 60% 100.00% 75.00%

SCC034 CPR Reviews within timescale 100.00% H 100% 92.00% 95.00%

SCC039 LAC Children Health Assessments 75.76% H 100% 80.00% 96.10%

SCC040

LAC Children registered with a GP within 10

working days 100.00% H 100% 100.00% 100.00%

SCC041 (a) Pathway Plan 100.00% H 100% 92.31% 96.15%

SCC041 (b) After Care with a named Personal Adviser 100.00% H 100% n/a 100.00%

SCC042 (a) (008

cynt) I/As within 7 working days 78.38% H 85% 67.84% 71.84%

SCC042 (b) (008

cynt) Average time to complete I/A over 7 days 13.00 L 13 16.49 17.84

SCC 043 (a) (009

cynt) Core assessments within 35 working days 96.97% H 75% 40.00% 46.30%

SCC043 (b) (009

cynt)

Average time to complete Core Assessments

over 35 days 52.00 L 45 75.00 67.07

SCC045 All Reviews within timescale 90.11% H 90.00% 84.52% 89.63%

2012/13

Qtr 1 2011-12

Housing and Social Services Scrutiny Committee, September 24th 2012

Documents

ISLE OF ANGLESEY COUNTY COUNCIL Board: Housing and Social ...democracy.anglesey.gov.uk/Data/Housing and Social... · 9/24/2012 · consideration by the CSMT. To include - Exception