Embed Size (px)
DESCRIPTION
ISE 412: Human Factors Engineering. Dr. Laura Moody Fall, 2004. Course Goals. Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human factors research. Develop models of human-machine systems. - PowerPoint PPT Presentation
Citation preview
ISE 412: Human Factors Engineering
Dr. Laura Moody
Fall, 2004
Course Goals
Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human
factors research. Develop models of human-machine systems. Develop information requirements based on
understanding of human sensory processing and cognition.
Develop action requirements based on understanding of human response capabilities and limitations.
Design human-machine interactive systems based on appropriate models, information and action requirements, and an understanding of human abilities, limitations, and preferences.
Prerequisites and Grading
Prerequisites: ISE 311 EGR 252
Grading Homework/Labs 20% Paper Review 10% Team Project 20% Exam 1 15% Exam 2 15% Final Exam 20%
Participation
Background: History of Human Factors
EARLY DAYS …
UNDERSTANDING COMPLEXITY
PERVASIVE HUMAN FACTORS
LATER … NOW …
The Designer’s Dilemma
goals
constraints
priorities
requirements
Modern Human Factors Understands That …
PEOPLE USE TECHNOLOGY …TO ACCOMPLISH THEIR GOALS …
IN THEIR ENVIRONMENT.
Human Factors And Product Design
How a product connects with the user – 3 KEY FOCAL POINTS.
USEFUL
• Meets recognized needs• Supports goals & objectives• Improves the outcome• Enhances performance or
efficiency• etc...
USABLE
• Fit, reach, strength• Visible, audible, etc.• Understandable• Informative• Learnable• etc...
DESIRABLE
• Pleasure in use• Satisfaction with outcome• Fit, feel, & finish• Cultural, social, lifestyle
impact• Sense of empowerment• etc...
Successful Products
SUCCESSFUL PRODUCTS connect on all levels – they are USEFUL, USABLE, & DESIRABLE
A Framework for Understanding HF Now
Hierarchy of User Needs (from Bonapace, 2002)
Example …
safety and well-being
pleasure
usability
functionality
‘Foundational’ Human Factors: Focus on Useful and Usable
“Usability” : the extent to which a product can be used by specified users to achieve
specified goals with effectiveness, efficiency, and satisfaction in a specified
context of use.(ISO 9241-11)
For Example:
Towards the ‘New’ Human Factors: Adding ‘Desirable’
“Break out of the ‘sea of white’”
Provide a ‘useful’ and ‘usable’ product.
Meet / exceed consumer needs.
For Example:
safety and well-being
pleasure
usability
functionality
PRMPRODUCTION RELEASE MILESTONE
DRMDESIGN RELEASE MILESTONE
POS PROJECT OBJECTIVE SUMMARY
IDENTIFY BEHAVIORS, PERCEPTIONSBELIEFS AND ATTITUDESDEVELOP USER EXPERIENCE MAPIDENTIFY USER TYPES / STYLES OF USEDEVELOP PROCESS MAPS AND/OR USER
MODELS AND INTERACTION STYLESINVESTIGATE HABITS AND PRACTICESE-SCAN, TRENDS ( cultural life style, ..)IDENTIFY UNMET LATENT NEEDS/DESIRESBENCHMARKING
ISTIDEA SCREEN TOLLGATE
HF DESIGN REQUIREMENTSDESIGN GUIDANCE/RECCOMENDATIONPROFESSIONAL ASSESSMENTCONCEPT EVALUATIONBENCHMARKING
CONCEPTUALISATION
DESIGN GUIDANCEPROFESSIONAL ASSESSMENTPRODUCT EVALUATIONBENCHMARKING
FIELD TESTINGFOLLOW UP RESEARCHBENCHMARKING
CETCONCEPT EVALUATION TOLLGATE
BETBUSINESS EVALUATION TOLLGATE
POST AUDIT
CONVERSION EXECUTIONPRE IST
CSMCONCEPT SELECTION MILESTONE
MLMMARKET LAUNCH MILESTONE
CUSTOMER CUSTOMER
Human Factors in the Product Development Process
Research
ModelDefine Req’ts. Design Evaluatio
n
Fields involved …
Course Outline
END OF DAY 1 …
