ISBDsNewCashManagementPackc-7, CASH, I CASH***, GE's application programs for mating user-remnsivecash man-agament systems, has completed field test and was reteased for eommwcial u a on October 1. This new mftware is so easy to use that once the a s t o -rner has decided what he wants, a te& nical representative can readily implp m n t a cash consolidationsystem for a atstomer. Alternatively, a curtmar can implementhis own customized system in a day or less with the aid of a step-by-step user's guide. No programming expwtise is necessary.

Using CASH makes it extremety em-nornicalto implementand run a cash management system. Corn are signifi-cantly less than with prior customired systems.

Based on the field test it's expected that an average TIP input sssion should cost less than 204 s f i r e far lower than we've bean able to adrieve inthepast Arrd by uslnqMeIra A-and selecting options whieh empha si te flciency, a sesdoncould mst even less!

Bil! Badter, Senior Specialist in Prod-uct hograms, said CASH'Sunprece-dented simplicity of implementation and operation, and its extremely low m s t should enable many new corn panies to arnsolidate ashdaily from all of their remote bank accounts. In the past, they may have either had to rely on the mails or an costly long- distance phone mlh "A potential ws-tomer for CASH," Bill said, "could be any company which is a whotesaler, retaikr or service organization with 10

Continued on p w 2

Two C h i o ISBhrs Win Management Awards

INFORMATION SERVICES BUStMESS DIVISION

ROCKVILLE, MARYLAND

Darlene S a n W i , A a h h h W r CEai-CarnmmaBmcA, rmeivasw Mw@mt&r@&d f o m her tlranchM w I IMike&henhwt ak tomM ~ & w WM i 9 w ~ r b I DM&-ovras r-@f* jrrelprm w- *m OultptdpJB lirs Em& e m *&E V P * F 6 ~ 8 t d & l awW '76w i g @SkdmhwpsuldeB eummd~ problem lon her own thwj Wtm&dhr B m m h rn m/izt9 l rnpcwc~~t In pmof quota fer thB qu&i?K mtiw the award, Mike w-d:%my ~ s k o l m mkw commendid herfw the msmdimjob &# has w mueq domH

CASH * * *~ontinuedfmmpege I

or more operatinglocations dispersed More efficient operartbns and lesg in differentmetropolitananss, which overhead than a w a g e d approah; ne8ds daily reportingof deposiis of at least $1,000 in each location." Bill Maximumflexibility for end believes CASH will be a uery easy pack- uwrs; age to sell to companfeswhioh qualify, and that it should be an axcellent door- r System can k q pam with dy-opener toadditional ISBD business mmic businessconditions. in the financial managementarea.

Here are some of &e features whih mab CASH a superior new product:

Program generators are usd to create a cash managementsystem with numerous default features and over-r i d capability:

Ithandles input from telephones or terminals, or botfr;

An easy-musemeansof speci-fying the oollection assion language;

USESl a w efficiency features such as PFN,HISAM, e t ~ ;

Hss built-inTIP apability;

Reporting and mainmnancre rou-tines are included;

a Providestotal OMS mpability, indudingsourceand compiled DBDF's.

The bemfies to a customer in using CASH to pnerate his cash manage-ment system are many. Here are a few:

System quie)tly and easily de-velopd b~ customers or GE technical representatives;

Among the things which make CASH fast and e s y to use is a new tshnique which enablesa user to develop his own TIP messages duringa single ws-sion a t the terminal. Usinga CASH function called SPEAK***, the imple mnmr can create and refineTIP messages by typing the message in@a terminal and limning to it at the same time on a telephone. This w y , phone-tic sounds a n beadjustedon the spot until the desiredvoice quality i s o b tained. This feature alone cuts imple mentation time and cost by about twe thirds.

Another important feature i s that CASH files are s t o d in HISAM, our most emnomical format. "And the fact that CASH i s fully compatible with DMS," said Bill Backer, "en-ables usersto a m s s the database and make inquiries, as well as obtainjust about any type of ad hoc reports they could want"

After Chuck Newton,then a product planner, researched eustomer neads and interest in the ashmanagement area, a development team inTech-nology BusinessSystems made upof Lou Sehreikr, Russ Barkdoll and Ron

Cost-effectiveoperation and Bidwell, went to wwk. Three months maintenanw; later, 1SBD's newest busimss manage-

ment productwas ready in the form TIP trainingor programming of CASH"', the Cash Management

knowledge not required; System.

Ad hoc reportsquickly and easily CASH is supported by an easy-to-wepared: understand user's guide (5100.14) just

revised following field test and written System easy to understandand for non-programmers. Copies are aval-

use; able via OLOS. An applicationsys-

temsprdle (revised edition of 5 1 a12) isalsd oompleta mdhas h n distribuw to branch offias. A TIP sates bhure (3h)lS.W)analso be wry helpful Enselllng CASH, as mn a #emonstra?hnprogramand imtru~ tion catd (3915.01L Leader will fea-ture a aash magernemartide int h e winter ISM, and a news d d e is being released ta the financial a d trade pregs And, tosummarize pertinent selling informatian,a mlesguide is beingmtto all field mansgers and aamunt r e p r ~ s e n r s t i ~

If you have any qu&ions onCASH, address them bn the NationalServica Desk (fortechnical information) a t 8*273-4675; or B1H Backer (for marketinginformation}at 8*273.4888.

m m k r ServiceAwards Twenty-Fire Years I

Kenneth H. Rockwell Schenectady William H. Johnwn Rockville

Twenty Ysars I Harold D. Stover Rockvlle

Ten Ymrs I BrendanA. McShane rlockville Jeannette M, Martin Watertown MichaelJ. Emmi Philadelphia Lawrence C.

Ktistainsen Rockvifle Audrey B. Kannapell St. Louis CalvinJ. Cillay Rockvilte

Update i s puMished biweekly by the In-formation Services Division for the bene-fit and informationof employees. Arti-cles and photographs may be submitted to Update, InforrnationServices, 401 N. Washington Street, Rockville, Maryland 20850; or call 8*273+4387.

For General Electric Employees Onl

People ...

GoQrgpm-, from Cushmrrr Asis-tanm @Qalkxj @ QxdBtljst, tnw-natlopal T*nM Support, McltlriM&.

Frank rnmll,from S m s special-ist, B& Pa*; -SanlorSymm Spi&lIz% R-vilte.

John 8-1 t 1I1@l Ted Day

Ted Day, fmm'S@Wdii,Vatihtlona, Bmuk Park;fa%i#t Ilffanagar, nSW* er Amistame, RoCrCville,

Roh$m&.p"&&i, from Sanier Apratidotw SpeeMist;m B l p b Manager, Oak B&. Bob Di&owski I

I I On the Move

Patrici'aJackson, from Summar Imm; ~o STAP, Rmkvllla

M c t Progfam~;bMa~lil-, Prod-uct Trainiq Pmgrarn~.FOdville.

Treatthe Cause

By Terry Faff, Amunt Repremtetiw, Los An@?/-& B m c h

A few months ago while visiting a as-tomar, I learnedthat a OMS system whi& his company had designed and brought upon its own to handle inventory mntroi and status reporting, was not functioningas well or as ec0-nomiwlty as they had anticipated. The customer said he felt the system was too costly for the kinds of reports he was getting, and asked if1 could arraarp to have someone m e out a d assist them in modifying this system tomake it run more eficiently and reduce the montfily operating cost

Respondingto this inquiry, Ie o n t m d our CAO group and asked them to join me in a meeting wilh this customer. Duringthe mumof this rneating, it became evident to me that there was much rrwre to this problem than was originally expressed.

Furttrer imntstigatian and questioning revealed that the inadequacieswere not with the basic system, but rather due to a lack of communicationbe-

-Notthe Effect! tween 4he designer andthe end user indeterminingneeds and requirements.

At th is point, I realized that there w r e tm altarnativesopen to us: to respond directly to t h e resuest ofthe arstomef by doing just what he asked, attempting to enhance the existing system anddecrease monthly opera-ting cost (this would be approxi-mately s $3K CAO opportunity, re-sulting in about $3K/month operating revenue); or initiate a full study to determine the causeof the dissatisfac-tion.

In reviewing these preliminary findings with the eustmer, 1 was able to con-vinm him that the best alternativewas the second one.And he signed a CAO contract:to b i n the study.

As we suspected, the investigation re-vealed, many shortcomings in the wr-rent system, such as the lack of eon-trols, meaningless repom and Inaccu-rate information requirements.

A presentationof our findings was made to the customer, during which W explained the shortcomingsof the existingsystsm. At the conclusion of the presentation, an additionalCAO contract w a s signed to begina redesign of the system,

As we proceeded witfi &e redesign effort, we became aware of othmr as-pects of the customer's operation that muld be easily designed into the w tm to allowfor future expansion. These addiimswere discussedwfth the user and added to *e redesign w e i fimtionk

My point in sharing this pslrieular situation with you is that had we re-spondedonly to the initial reqwst of t h e customer, we may haw improved the operationof the system ...per-hapseven lessened tho d s of it.Bur the end user's requirements would st i l l

not have been satisfied. Ultimately, the system would have dem iorated, bringingan end to monthly revenue for ISBD and leaving the user with a bad taste for our prod- and services.

By lookingbeyondthe effects of the problem, and hying to determine the cause of it,we uncovered?hereal needs of the user and w r e able to address them direetty. This created a more meaningfuland useful system, satisfy-ing current neds and allowing for future requirement&

incidemdly, this system was originally just for inventory control. Ithas since expanded into a complete order entry and praduction scheduling system; and it's s t i l l growlng. CAO contracts have already mchd $20K, and there'll be more; and monthly rewnue is running at $5K. Not only has treating the muse k e n bnefieial to the user, but it's also been great for longterm, de-pendable revenue tothe account representative.

Sb next tims you are discussing a prob lem with a customer or prospea, just take a moment to ask yourself: "Are we discussingthe effect of an under-lying cause or the actualmse of the problem?" Rememher, the answer could be worth a lot m you1

Fund Momh Unit Rice

h s u s t s7.759 July 27.978 June 27.317 Mav 27.!37 April 28.[188

March 21.962 February 28.042 January 26.m December 25.407 November 25.W October 25.257 Sspwmber 24.010

t For Generat Electric Employees Only

I ISBDSalesTrainingReallyWorks; Here's aI SeniorAccount Representative's OwnStory

means that people do unto you as you without obvious control, to order set-firatdo unto them. In Law's case, the vim. My 'fat little cfsirn' centered first thing he did was to give his prospect around the value of MARK Ill Or6r

Virtually every ISBD employes hashad an opportunity to benefitfrom some part of the Division's extensive and mm-mhendve training offerings. One of the most popular courses, which has been attended by literally hundreds of IS3D field prsonnd, is the Lea DuBois &urse in Selling Techniques.

Last month. Ike Smith from the Train- ing Operation conducted the three-day hDuBoIs course for t h e 14thtime, and the day after the course ended, Lew Thompson, a senior account repaesanm-tlve in Syracuse, decided to putwhat he'd learned to the test. The results were so outstanding, he rusheda letter to Ike to share his experience. Update would like to sftare it with our

' readers.

For the benefit of readerswho have not taken the Lee Du8ds course, chapter w e n (mentioned in the following lettar) deals with the "trial close." It may also help to point out that Lee DuBois advocateswhat he calls ' T h e Law of Psychological Reciprocity." This

Far General Electric Employees Only

credit for being intelligent

Here's the lemr:

"lke-it works1

"The next time you get to chapter seven, p iem remember real-life example:

"'Situation: company with an IBM 3701135 running three shifts per day, six days a week, has an order service d llenge.

"Known: no room to automate the job on &a existino 37a f h e director of planninghas decided to put t h e remote order service system on a new PDP mini.

"Goal: to obtain permission toquote on the MARK I I I@Order Service Sy, tern as an alternative to the PDP mini.

Appointment

"Results: phone calf a t 9:30a.m. Thursday, afterfinishing the Lm DuBois course on Wednesday, to obtain an appointmentto pursue the goal. Appointment wt for 2:50 p.m. w i h the direcror of planning, whmIhad never met.

Conwrsstion f

"We talked a b u t his duties and he showed me many examples of howhe had used a Census Bureau database on his 370 to predict various things a b u t his business. Ike, I found #"era1 open-iw heretoo*r reallysj;rlewe plirnsntsl

Curiosity, Interest

"The discussion then came around,

Service to other companies, and ?he potential value to his company.

"Msanswer was: 'We think the POP mini is the best way to go for our company.' That's when Iknew we were going for a little tide on the TNT R a i l d (he didn't know, af course) l

7NT R d l d

"I had thenkfully received rny first 'no.' Never thou&t I'd be thankful for a 'no,' but I really wanted to practice on this account. So instead of drawing my sword and fighting t h e POP mini as 1 might have done prim Your course, we moved right out of the graveyard and back onto the tracks (he didn't even notice the train turning around).

'We discussed several more 'Units of Conviaion' about our order serviceand the value of his looking into it. His bnefits were always the major topic of conversation, not our order service.

"After a few 'the more information you b e the b t r e r Your ultimate decision will be,' and 'he ability to show Your bOBFhow.thomughtyyou'veinws- -

tigated th is important matter for your company,' itwas time far a trial close.

Clare

'Well, it's time for the close (orI%it?\.

took out my thermometer-he didn't know it-to take a reading h l ~ rto tfie Lee DuBois courge Iwould have been headlong into s PSS-type situation that would have usedoneof these tr ial closes: 'to restate t h e problem: 'since you now

Contin& on p w 6 1 I

I

n m m m . ....II

B.m"'mm.m I....7B . 1 1 *

Workdropfor NewHeldManagersinRakville The lSBD InternationalTraining Center was the loation last month of a spscral highpowred workshopfor the Division's new f iefd menaprs, covering svewthlng from time management and work planning to eoahlng and motivat-ingarnpl~yees.

The workshop was conducted by Dean Danielswho, as most of you know, is a management consultant fmm GE Corporate Cbnsulting Sewices who has been working with our field sales organization for the past two and a half years and unbrstads our divi-sion pretty well now.

New ISBD field m a m ap m for a partrn~photo before mturning to thei7 branches. The new field managers, including Fmnt row, from left: Rod Belle, District M8nag~,VS &I=, micam; Steve Sattar, several from our Canadiandistributor, District Manager, CGE,Vancouver; Dmn Daniels, who conducted the wrrrkshop. CGE,tmk part in mse studies and Second raw: Ray GryzbowQcr;,Branch Manager, Chkam: Ed Weusl, Project real life situations where they could M a n a g t w - ~ ~Tminiw; Sung Park, Branch Manapr, Pittsburgh; Ann Fitlipone, apply the course theory. Bemum of its B m h Manager, New York; David Burnett, Bmnch Ma-, CGE, Toronto; releuanceand dmeliness, the intensive Paui Goldstein, Manam, Federal Sales, Miwon,D.C.;John Ignozza, TscA-three-day oouw was received by the nkal Branch Manager,East Oranga Back row: David Killins, District Mamgw, managers with a great deal of enthu- CGE, Montrea/; VicHenschel, Brench Manager, New York; S m Smith, Branch siasm. Thy all left with the general ltdanam, Cincinmti;&tt Hemran, Techniml Branch Manager, New Yotk feeling that they had a much better Andre li+ampson, Branch Manager, S,Louis; Harrison Jordon, Menapx, grasp of their responsibilities as Federal Technical Branch, Washington; Brian Morrimn, District Mamgw, managers. CGE, CaIwry;Clete Spehr, lSBCl Support to CGE, Toronta

ISBDSalesTraining continued from pa@ 5 lSBDDependents see how. ..,' and so forth. Ike, Ireally rne when they can schedule the think none of these would have worked, meeting' as he would havestaunchly defended hi#PDP mini against any one of hem.

"lke, itm I I y happenedthat way, and I MARKIIIService

"But guesswhat: (you're right11 I took really feel that the 'confrontation Thirty-six deperKgentsof IS00 Ro&-his temperature with a fantastic: 'In close' {forcing a decision) would not ville employees have compleled the your qpinion, do you feel that having have workad on this very logicial- Division's first "Introduction to Cam-someone from our Order Service group thinkingdirector of planning Yes, puters" coum offered especially for Eook over your challenw would be of w stilt have to take on that PDP mini the purpog ofacquaintingspouses bendit to yauT someday, but when we do. we'll have and chDdren with MARK I I I Servb.

the bsst tonnage we can load on the

"His answer, believe it or not, was: train!

'you're the expert; what do you feel?' Attending two eveningcourses, the 36 1 closedthe s$e by saying: '1 feel w 'Without the eoursa you taught, we who completed the course were en-should have the GE Zone Representative prohbty would have drawn the sword thusiastic over what they had learned, visit you at your earliest mvenienm. and taken on the PDP mini that T h u e and many requestedadditional Is the early part of nextweek best for day afternoon. ..and lost1 Uaining. The Introductorycourse, you, or would you prefer the latter incidentally, will be o*rd again for pert?' He replied: 'It d ~ s n ' tmatter; call 'W-ianks!" &pendants beginning this month.

For General Electric EmployeesOnly

InterchangeComer ISBD Network CMmnunleatlomPart II- &S not exeroisa the option (within TYPE 6 -These terminals are sent no ferminal Compa@bllitya d Log011 seven ssconds), the network assumes detay hracters by the communications

thathisspeed is I10 baud. I f hedoes wstern; they are usually CRT termfnds. In order for a tenninai to successfully exercise the option, t)le appropriate l o n ~ n speed (110, 134.5. 150,300, or 1200 TYPE 3 and TVPE 4 terminals require to,communicatewith and disconnect from the MARK IllSystem, bud) is set by the eommunieatians the (RCILSClMRC) to perform dtar-it should 'look" like one of the "stand- system. acter transliteration. In all other ard" terminals, such as the ''standard" cases, ASCII output recaived fmm the terminals listedhere: Onw s m d has k e n determined, the CC is sent to the usar as r e ~ ~ i v e d (a-

input stream is sent into Foreground cept for parity). Additional rubwts "Standard" LowspeedTermImh along with the umr number. A special may be sent before or after mrtain

N P E message is sent for TIP users as &aracters, depending upon user type TVpe Gpeed R e p m ~ l u e well. Otherwise, speed implie TYPE. and whether or not the user has done

Terminal For example: a "SET 0" command. Delay charmers are newmry on some terminals to

I 10 baud Teletype, model 33 speed Implied TYPE allow time for mechanical motions to be 160baud Tefetype, model 37 completed. An insufficient numbr of 300baud TermiNetm 110 baud 0 &lay characters is seen by the user as 11Obaud Friden71M 134.6 baud 4 lost characters in t h e output report or 134.5 baud BM 2741 150 baud 1 lost line feeds. Any Gulton 300 baud 2 Any H a t a l t i ~2000 laOO baud 7 Delay charmers are sent before the 1200baud TerrniMetm 1200 outplt characters only at 1200BPS and Voice Touch-Tone* input If the user does not wiSh t h e default then only in two eases: (1) enough delays

(TIP) type, he may issue a 'ITYPE" system are sent before a line feed to ensure that command somime after logan and wry line has 36or more characters

"Registered Trademark of the BellSystem opeme in one of the followingmodes: (successive line feeds reoeive24 delay &ram# between them); and (2)

TYPE 3 - Friden terminals-special 38delay characters are wnt Mom CR-LF transliteration. the form feed.

TYPE 5 -These terminals are sent a high number of delay charawn {rub- Values set by the SET D command

2 M H ) 4 8 a O h u d RPSIII outs) by the oomrnunicationr system. override th is table. This command is -800 baud IBM 2780 Univsc:DCT M W s are one example. only valid at 1200 baud,

.2M1048Wl baud IBM 3780. -I-. . .-,..-$b<,,J

7

2 0 0 W 0 baud G-115 1

20004800 baud High-speedprint Number ofDelay CharactersSant After &l~e~haracterr:

TYPE 0 1 2 3 4 6 6 7 'Asterisk In column 80 of umr numkr card i s required. CR 2 0 0 2var 4var 8 0 0 0

LF 1 ! 2 8 2 2 8 0 3 0 A baud is equivalent to e bit per second. HT 0 8 0 6 6 6 0 0 0300b a d is the same as 30 characters wr second. All wecisare given in baud VT 0 2 0 0 0 0 0 0 0 rates. BS 2 0 6 2 0 2 0 0 0

When s lowspeed (1200 BPS and below) FF 0 0 0 0 0 0 0 217 0

u r r l o ~ l a t o t h e M A R K I I I S y s m , h e VA~-~aritbledelay [ m 6 f IY + may optionally type one or more "H" 2 characters(lowercase "h" plusthe car-r i a p rerum for TYPE 4 terminals). Ifhe X =Current line length; Y = Number of characters in delay table Cont'd. 8

I :or General Electric Employees Only

NewandRe- DocumentatDon 1-(inguideuser'sYPAC*'*P4 September, isbeing mailed thlsweekJust publihd, in d a n w release ver-

sions to support field oasting, are ttrrea leaf form), a PA YII user's guide, t~ all field S a k 98mnionnel and Market EASoptiomdoeurnentation, and theLabor Cost user's guide. The PAYPACSf *" user's guide is st i l l available separately as publication 61Ol.2lA.

Orders for MARK IV and EAS documentationmust ba approvd by VS BaekgrwndOperation personnel before t h y will be proe emd, becausa of the costof t h e documents.

The Course Quarter& I40a01El, announcing mwand m u l e s fw 600cia= tobe held October through Dwmber, was mailed last week to 34,MKl customers and prospects. Bulk shipmen%have ben m d a to zonesand branches.

New courra materials: Advanced FAL 11 instructor'sguide (51OXX1),view-graphs (5103.331, and student's guide (6103.341.A M mwstwn im struetor's guide (5707.09), view-gaphs (6707.t 0), and student's guide (5707.111.

A revised InsrrUctofs Guide to Coum tWbt&ia/s (4001.108), whi& lists available teaching materials (re- quired and optional)for all GE ISBD courses, was printed October 1and is orderable via OLOS. Another impor-tant intamst document, the Mark& Fib lnalex (1.09EJ.revised through

File Librarians.

Also newly available: A revised In* mionel A- Dim- far Oeto-trer 1 (1401.01Q). C i d M a w r n e n t System (CASH***) (5100.14A) u#A guide in itsfinal vewion. And Cms4 File, dmmnted in an internal Dlvision advrwlee relearn user's guide 1M100.121. All three m availablethrou$~OLOS.

InterchangeComer &#timed f m * 7 Some TerrniNet 3lNl umriattempt to i n m mWorrghput and dewem tsr-mind connect hours (TCtl) by issuing CALL CMD (7VP0).Th is i s crmtraty to mcmufacturedrecorn-mndatroa~and may leadto miJng ch8radm and/oroverprinting.

Thirre is no CALL CMD (5PE X'). If a user isues a valid SPE X command, his s p d is set according to X and his TYPE assumes the default (implied) values in tha precedingtaWe.

None of the t y p hasbeen aitored fw the TermiMet 30. Th is tmninal i s r e m l m d ab TYPE 2, and works wrreedy with one examon: if a user praparn will beourputting scarriage return with no line kd (FIV + format), a TYP 6 command shwld be Issuedfirst

If you am asked whether or notm "ungualif Id"terminal works with MARK IIISenrim, the nnswer i s &at if it "looks" exactly like one of .the "sEsndW terminals, itwitlprobably work;ahfwwH a l faaturns sud~ as tabling and plotting may not work. Indetermining how the format "looks" ?oour syswrn, you should t ee the Peminal,acce~s1ngthe system for several w~ions, giving partiark emphasis to spedal Warm and error recovery. For additianal infor- mation, all Pro&& Sumr?at 8*273-4571.

FORTRAN 77 dowmnnts: the FORTRAN77 referenee manual (3106.01).Comprhons- FORTRAN 77 and FIVPFIV (3108.02), and Load-irsp and Owrhying for the FORTRAN 77 User 1310&03}.A system routines mnual and a techniques user's guide are planned for early next year. Cur-rently, F77 system routines are docu-mented in the comparisons b&!et

The MARK IVSpstm is a general purposesoftwaresystem developed by Infomati=, Inc, and available on MARK 11IVS BackgroundService. The five-volume Informatics dow-mentation has been republished in two loose-leaf binders with GE cows. The Refmnce Manual and Spwiel Faturn volume (6611.01) describes apabtlities and features, record structure, file meation and maintenan-, recordselection and processing, and report smification. The U d sGuide, Opmtions Guide, and Pracnkues Handbook (5611.a21 describe sproblem-orientedaalning example, detailed infomation on operations, diagnostic messages, deck setups, and practical techniques.

Ernployw Aocaunting System USBT Documentation (5101.231, another VS Sadcground ystem with Fore-ground driver, is a large binder con- taining a product information manual (yet to be publishgdl, the

Robin's Hat's Inthe Rlngl Robin Ficker, I I n d ~ n ra n -d@re for Coflsm from MonQwmery County, Maryland, is one of our own IS30 emrmeeysat Division Headqimrcen in Rockville, He campaigned recently in the Maryland Centercafewia. Robln expmts to completepersonal visits to 50,mcounty homes dixuairw C o ~ e ~ ~ ~ * o n a tissue&and he's p k e d three qumtions on the N ~ v e r n b wballot arptting tax issues.

For General Electric EmployeesOn