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Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley O’Flynn and Freya Palmer

Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

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Page 1: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Is Cognition Distributed? An Evaluation of Cognitive,

Technological and Social Approaches

Rebecca Long, Daniel Lyus,

Kayley O’Flynn and Freya Palmer

Page 2: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

The Controversy and the Case Study

How can the processes of knowledge construction, evaluation and transmission be most accurately explained?

Case Study: An evaluation of cognition in relation to collaborative activities and technological development

Page 3: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Introduction

Historical origins Divide between traditional and

sociocultural explanations Distributed Cognition

Case study Collaborative learning The role of technology

The verdict : Whether cognition is distributed?

Page 4: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Historical Origins of the Conflict

Rationalist

Piaget (1929)

Innate abilities structure learning

e.g. schemes

Empiricist

Vygotsky (1978)

External social factors structure learning

e.g. scaffolding

TRADITIONAL ‘V’ SOCIOCULTURAL

Page 5: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Traditional Cognitive Explanations

Mind - fundamental to understanding

“cognitive processing is independent of the social cultural and material environment” (Nersessian, 2005, pp.21-22)

Thinking = computation Physical symbol system (Newell and Simon,

1972)

Page 6: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Traditional Cognitive Explanations

“beliefs and desires are information, incarnated as configurations of symbols. The symbols are physical states of bits of matter, like chips in a computer or neurons in the brain. They symbolize things in the world  because they are triggered by those things via our sense organs, and because of what they do once they are triggered... Eventually the bits of matter constituting a symbol bump into bits of matter connected to the muscles, and behavior happens.” (Pinker, 1997: pp. 24-25).

Page 7: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Cognition as Representation

“Intelligent behaviour [is] explained by appeal to neurally located representations.” (Wheeler and Clark, 2005).

Page 8: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Sociocultural Explanations

Individual = wrong unit of analysis Should look at: Sociocultural and material

environments and motivations and interests Environment = integral and decisive

“Cognition occurs outside the individual in the social processes of interacting with the devices” (Nersessian, 2005: pp.49).

Page 9: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Sociocultural Explanations

E.g.Catching a ball: Keep your eye on the ball, and move so that

the tangent to the ball’s path is always directly towards you. If you do this, the ball will land right in front of you, within reach.

Intelligent behaviour = external processes that form information channels, but are not themselves turned into representations (Wheeler and Clark, 2005).

Page 10: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

The Cartesian Nature of the Divide

Traditional cognitive accounts Brain = Descartes soul Environment = Descartes body

thinking is ‘disembodied’ from its stimulus

Sociocultural accounts Environment = Descartes soul Brain = Descartes body

thinking is inseparable from the environment

Page 11: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Distributed Cognition

“Cognitive science often carries on as though humans had no culture, no significant variability and no history” (Donald, 1991)

“The human is an animate organism, with a biological basis and an evolutionary and cultural history, a social animal, interacting with others and often ignored by core disciplines of cognitive science” (Norman, 1981)

Page 12: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Distributed Cognition

Distributed cognition is an attempt to overcome the limitations of traditional cognition by studying the complex interactions between individuals, artefacts and the environment

Cole and Engestrom (1997) argue that the idea of distributed cognition is not a new one

Distributed cognition studies all aspects of cognition from a cognitive, social and organisational perspective and was first discussed in this way by Hutchins (1992), it provided a new paradigm for conceptualising human work activities (Preece et al., 2002).

Page 13: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

An Example

The pilot, co-pilot and air traffic controller interact with each other

The pilot and co-pilot interact with the instruments within the cock pit

The pilot and co-pilot interact with the environment in which the plane is flying

Page 14: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Methodology

Ethnography

Interviews

Laboratory Studies

Page 15: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

CASE STUDY

“Using Distributed Cognition And Contextual Design To Analyse And

Represent Collaborative Activities”

Gabriella Spinelli, Jacqueline Brodie and Mark Perry

(2000)

Page 16: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Introduction The new direction of CSCW (Computer Supportive Co-

Operative/Collaborative Work) has led to the development of new methods to study work practices and work-based technologies

By refocusing design and using methods such as distributed cognition a more holistic approach to user centred design can be developed.

By using the distributed cognition framework we can advance our understanding of collaborative work practices and interactions with technology.

Page 17: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Methodology

Ethnographic Study observing two scenarios of work

Locally Distributed Collaborative – over a period of 8 months using observations, interviews and digital recordings

Mobile Collaborative Working practices – over a period of 6 months, observing people in remote and mobile settings and supplemented by 15 interviews to provide context

Page 18: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Observations For The Locally Distributed Groups

o Locally distributed groups used paper-based artefacts as a medium for supporting collaborative activities.

oThere were 3 teams within L.D category, one of which incorporated a large collaborative area into their work practice known as the “project space”

oThe remaining 2 teams had no such available space

Page 19: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Findings

o Advantages of using a “project space”:

- the retrieval of information was facilitated.

- the team is able to reach a higher degree of group awareness

o Disadvantage of not having a “project space:

-Teams without a “project space” were forced to plan their group work in advance

Page 20: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Implications

o These findings support the theory of distributed cognition

o Organisational and social aspects of collaboration

o Beneficial to adopt alternative strategies that enable collaboration

Page 21: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

In terms of technology is cognition distributed?

Traditional psychology

Ignore the cognitive importance of artefacts

Focusing on the internal cognition of the individual. Artefacts as “symbols to be manipulated by

individuals”.

Waloszek, G. (2004)

Page 22: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Distributed Cognition

Emergent

“Distributed among actors and artefacts within the environment”.

Cognition as socially distributed

Emphasises Collaborative learning Role of artefacts as external extensions of the

cognitive process: Cognitive tools within an Extended mind (Clark

& Chalmers, 1998).

Page 23: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

The Extended Mind

Positive potential enable us to become more efficient

Negative rely on such aids (e.g. calculators or ‘spell-check’)

Page 24: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

The study…‘two complimentary scenarios of collaborative work’

Locally distributed Paper based

Large collaborative project space information embedded in supporting

artefacts No project space

plan procedures in advance ‘Mobile’ technology

Conscious effort to find a work surface often taking over any available mobile -phone being the most mobile

Page 25: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Mobile-phone research: Sadie Plant (2001)

Changes in users’ thumbs stronger more dextrous increased use in other domains

Changes in mating displays

“The cell phone changes the nature of communication, and affects identities and relationships. It affects the development of social structures and economic activities, and has a considerable bearing on it’s users’ perceptions of themselves and the world.”

Page 26: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Mobile-phone research:Hewlett Packard

Typing messages temporarily lowers users’ I.Q. by 10 points.

“While modern technology can have big benefits, too much can be damaging to a person’s mind, not to mention their work and social life.”

However, maybe this is just the type/ design of existing technology!?...

Page 27: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Back to the study…

“Technology should support collaboration without overloading cognition”

Offloading onto a meaningful external resource free cognitive awareness enable more efficient sharing of information

in a collaborative context

Page 28: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

However…

Technology often fails to utilise users’ connections with their environment in achieving their goals forced to plan a priori limited in mobility

Existing technology dictates constraints

“activities need to be highly re-organised around constraints of the technology; disrupting users’ attention and weakening the relationship that they naturally establish with their surroundings to realise their goals”

Page 29: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Paper was more efficient than ‘technology’! malleable didn’t need a large amount of configuration

to the environment placed fewer constraints on decision making it fitted harmoniously into users’ external

scaffolding

“…current information technology fails to map onto the natural strategies that users have developed over time…”

However continued…

Page 30: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Therefore, the study illustrates…

Artefacts, particularly mobile/ tangible technology (as discussed in lectures, e.g. 11/4/05) can affect our (cognitive) behaviour

“In ideal situations, users delegate the cognitive load of information they cannot deal with and the processes they cannot compute internally to the environment and to their artefacts to help them perform effectively. In reality we see users experience frustration because their artefacts are not designed to take into account their human limitations and strengths…”

Page 31: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

The Study illustrates…

Technology can hinder cognition (or not live-up to its potential), leading to frustration and, or error when we need to

‘offload’ excess information in order to concentrate on other activities

When working effectively, can aid cognition greatly helping us to perform efficiently and through utilising our affordances, accounting

for our limitations and complimenting our skills, artefacts can lead to a sense of empowerment (Norman, 1998).

o Reinforces the distributed cognition approach.

Page 32: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

So…

“we should recognise in the design process that physical, social and cognitive dimensions are integral components of distributed cognitive activity, and that technology should augment this, rather than as at present, disrupting it.”

After all we shape technology in this way, and in turn are shaped by it as we adapt to and utilise it. Whether we view this as external or internal

(or a combination of both) to our cognitive process

Page 33: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Wider range of : technology settings ‘users’

Design professionals have different mental models!?

Considerations For The Future

Page 34: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Concluding Thoughts Intelligent behaviour:

Neurally located representations + external processes that are not representational.

Such a theory: “undermines the reason for thinking that

internal processes need [themselves] to be representational.” (Wheeler and Clark, 2005).

Thus distributed accounts are: “framework[s] and analytic

methodologies for examining the interactions between people and artifacts” (Rodgers and Scaife, 1997).

Page 35: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

References Clark, A. & Chalmers,D. (1998) The Extended Mind. Analysis, 58; 7-9

Cole, M. & Engestrom, Y. (1997) A Cultural-historical Approach to Distributed Cognition, In, Ed. G. Salomon. Distributed Cognition: Psychological and Educational Considerations. (1-46) Cambridge University Press

Donald, M. (1991) Orignins of the Modern Mind: Three stages in the evolution of Culture and Cognition. First Harvard University Press, U.S

Littlejohn, G. (2005) “Texts ‘cause more harm than dope’” The Metro, Friday April 22nd 2005.

Nersessian, N.J. Interpretting Scientific and Engineering Practices: Integrating the Cognitive, Social and Cultural Dimensions. Chapter in Gorman, M.E., Tweney, R.D., Gooding, D.C. and Kincannon, A.P. Eds. (2005). Scientific and Technological Thinking. pp. 17-56. London: Erlbaum.

Page 36: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

References (2) Norman, D. A. (1981) Perspectives on Cognitive Science.

ABLEX publishing corporation, New Jersey

Norman, D. (1998) The Invisible Computer. The MIT Press: Cambridge, Massachusetts & London, England.

Piaget, J. (1929). The Child's Conception of the World, London: Routledge & Kegan Paul.

Pinker, S. (1997). How the Mind Works. New York: Norton.

Plant, S. (2001) “On the mobile: the effects of mobile telephones on social and individual life” [Online] Available at: http://www.motorola.com/mot/doc/0/234_MotDoc.pdf [Accessed: November 2004]

Page 37: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

References (3)

Resnick, L.B., Levine, J. and Teasley, S. Eds. (1991). Perpectives on socially shared cognition. In Nersessian, N.J. Interpretting Scientific and Engineering Practices: Integrating the Cognitive, Social and Cultural Dimensions. Chapter in Gorman, M.E., Tweney, R.D., Gooding, D.C. and Kincannon, A.P. Eds. (2005). Scientific and Technological Thinking. pp. 17-56. London: Erlbaum.

Rogers, Y. & Ellis, J (1994) Distributed Cognition: An Alternative Framewrok for Analysing and Explaining Collaborative Working. Journal of Information Technology, 9, 119-128

Spinelli, G., Brodie, J. & Perry, M. (2000) “Using Distributed Cognition and Contextual Design to Analyse and Represent Collaborative Activities” [Online] Available at: http://redesignresearch.com/cscw/Spinelli.doc [Accessed: April 2005]

Page 38: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

References (4) Stanton-Fraser, D. (2005) “Influences of New Technology on

Psychology Research in Educational Settings (2)”, Controversies in Cognition lecture, Monday 11th April 2005. University of Bath. Also available online at: http://staff.bath.ac.uk/pssds/PS30017-5-print.pdf [Accessed: April 2005]

Vygotsky, L. S. (1978). Mind in Society. Cambridge, MA: Harvard University Press.

Waloszek, G. (2004) “Dissolving Boundaries with Distributed Cognition and xApps” [Online] Available at: http://www.sapdesignguild.org/editions/edition7/print_distrib_cognition.asp [Accessed: April 2005]

Wheeler and Clark, 2005. Genic Representation: Reconciling Content and Causal Complexity. Available from: http://www.nu.ac.za/undphil/collier/2C/2004-05-26.html [accessed 14th April 2005].

Page 39: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Further Reading

Elman, J.L. (2005). Connectionist Models of Cognitive Development: Where Next? Trends In Cognitive Sciences, 9(3), 111-117

Gibson J.J. (1979). The Ecological Approach to Visual Perception, Hillsdale, NJ: Erlbaum.

Gorman, M.C. (1997). Mind in The World: Cognition and Practice in the Invention of the Telephone, Social Studies of Science, 27, 583-624

Latour, B. (1987). Science in action. Cambridge, MA: Harvard University Press.

Latour, B. (1999). Pandora’s hope: Essays on the reality of science studies. Cambridge, MA: Harvard University Press.

McAdam, R. (2004). Knowledge Construction and Idea Generation: A Critical Quality Perspective. Technovation, 24, 697-705

Rodgers, Y. and Scaife, M. (1997) Distributed Cognition. Available from: http://wwwsv.cict.fr/cotcos/pjs/TheoreticalApproaches/DistributedCog/ DistCognitionpaperRogers.html [accessed 14th April 2005].

Page 40: Is Cognition Distributed? An Evaluation of Cognitive, Technological and Social Approaches Rebecca Long, Daniel Lyus, Kayley OFlynn and Freya Palmer

Further Reading

Woolgar, S. (1986). Science in action. Cambridge, MA: Harvard University Press.

Xiaou, Y. (2005). Artefacts and Collaborative Work in Healthcare: Methodological, Theoretical and Technological Implications of the Tangible. Journal of Biomedical Informatics, 38, 26-33