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IRIS -International Railway Industry StandardThe Global Quality Standard for theRailway Industry
IRIS Conference – May 21
Direction de
IRIS Conference May 2008
Presentation by Pierre Pelouzet – Purchasing Director
Direction des Achats 3
The SNCF purchasing in brief:
In 2007 :
More than 9 billions euros of purchase (excluded RFF tolls)
About 25 000 orders per year
Purchasing is the 2nd element of spend for SNCF :
A crucial tool to control the costs and the quality of its own services
General Supply
Railway and civil works
Energy
Services
Intellectual services
Rolling Stock
6 large purchasing segments
High Level Certification: a necessity for rail
Direction des Achats 4
High Level Certification: A necessity for rail
More and more worldwide sourcing which modifies strongly the relationship between SNCF and its suppliers, in particular concerning the product quality control.
SNCF’s will increase its ambitions and expectations for its suppliers, concerning their responsibilities and the continuous improvement of their performance.
Even if SNCF doesn’t require imperatively a certification for all its suppliers, a reliable certification is essential for the trust SNCF needs to have in its suppliers.
More and more worldwide sourcing which modifies strongly the relationship between SNCF and its suppliers, in particular concerning the product quality control.
SNCF’s will increase its ambitions and expectations for its suppliers, concerning their responsibilities and the continuous improvement of their performance.
Even if SNCF doesn’t require imperatively a certification for all its suppliers, a reliable certification is essential for the trust SNCF needs to have in its suppliers.
Purchasing at SNCF :Purchasing at SNCF :
Direction des Achats 5
The European railway market is also an open market for railways operators as SNCF. We are and we will be more and more in competition with other European operators.
Cost control and quality control of the purchased products are essential for the SNCF to be present on the European railway market.
The European railway market is also an open market for railways operators as SNCF. We are and we will be more and more in competition with other European operators.
Cost control and quality control of the purchased products are essential for the SNCF to be present on the European railway market.
The European context :The European context :
High Level Certification: A necessity for rail
Direction des Achats 6
The worldwide success of the ISO 9000 standards certification and its extension to all kinds of activities puts forward the “process quality” certification but too often forgets the “product quality” aspects.
Our experience and participation in the activities of certification bodies shows us the necessity to have specific requirements and auditors with high level competency in the railway field.
The worldwide success of the ISO 9000 standards certification and its extension to all kinds of activities puts forward the “process quality” certification but too often forgets the “product quality” aspects.
Our experience and participation in the activities of certification bodies shows us the necessity to have specific requirements and auditors with high level competency in the railway field.
The quality management context :The quality management context :
High Level Certification A necessity for rail
Direction des Achats 7
To associate more closely operators to the IRIS activities and functions to strengthen its dimension and its credibility.
To benefit from the operators’ knowledge of suppliers, to implement and maintain a real link between certification and quality recorded by the clients, on the suppliers’ performance and on the products supplied.
To be rigorous concerning the issuing and the withdrawal of the IRIS certificates.
To reinforce the operators’ confidence in the management and operation of the IRIS certification system.
To associate more closely operators to the IRIS activities and functions to strengthen its dimension and its credibility.
To benefit from the operators’ knowledge of suppliers, to implement and maintain a real link between certification and quality recorded by the clients, on the suppliers’ performance and on the products supplied.
To be rigorous concerning the issuing and the withdrawal of the IRIS certificates.
To reinforce the operators’ confidence in the management and operation of the IRIS certification system.
The SNCF expectations: that the high level certification sought by IRIS be confirmed and maintained
The SNCF expectations: that the high level certification sought by IRIS be confirmed and maintained
High Level Certification A necessity for rail
Direction des Achats 8
IRIS - International Railway Industry Standard The Quality Standard for the Railway Industry
High level certification: A necessity for Rail
First IRIS ConferenceBrussels, May 21st, 2008
Pierre AttenduChief Procurement Officer
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Bombardier Transportation
Bombardier Transportation has its global headquarters in Berlin, Germany with a presence in over 60 countries. It has an installed base of over 100,000 vehicles worldwide. The Group offers the broadest product portfolio and is recognized as the leader in the global rail sector.
Workforce*
Countries withProduction Presence
Production Sites
Revenues**
Order Backlog*
31,485
21
43
$ 7.8 billion US
$ 30.9 billion US
* as at 31 January, 2008** year ending 31 January, 2008
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IRIS - The Quality Standard for the Railway Industry
We welcome, A common global system for the evaluation of Business Management Systems specific to the railway industry, that includes
– Sector specific requirements on the top of ISO 9001.
– An evaluation process to be performed by independent and approved certification bodies.
– A web-based information tool including information about audit results.
IRIS is not competing against any other Certification Scheme.
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Our Expectations towards the IRIS certification scheme
Stable process and improved interfaces by standardized requirements.
Reduction of cost of poor quality in the whole supply chain.
Less auditing by recognition of IRIS certificates.
Reliable Information about suppliers of the railway industry.
To build confidence and partnerships
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IRIS Commitment of System Integrators
The four System Integrators:
– Bombardier Transportation– Alstom Transport– AnsaldoBreda– Siemens Transportation Systems
Committed (2006-05-18) to recognized IRIS certificates and therefore to not initiate business management system audits at companies having a valid IRIS certificate.
project and/or product audits have different purposes and so they are not part of this commitment.
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Bombardier approach
BT fully support IRIS and is committed to obtain IRIS certification for its own sites– 8 BT sites are already IRIS certified with a score > 80%
(Spain, Germany, Sweden, China)– Further sites will follow in accordance with our global certification plan.
In terms of our suppliers:
– Preferred suppliers are expected to be IRIS certified by May 2009 and to grant access to their IRIS results.
– In this case: BT’s supplier evaluation and approval process will be reduced to topics that are not covered by IRIS, such as supplier performance, financial health, capabilities and capacities issues.
– Targeted suppliers not meeting the deadline will be considered as “NOT preferred supplier” in new contracts.
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Pierre Attendu
Tel: +49 30 98607 1400
Fax: +49 30 98607 2400
Mail: [email protected]
Web: www.bombardier.comwww.theclimateisrightfortrains.com
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Knorr-Bremse Group
A benefit for the railway industry! Knorr-Bremse,
Dr. Albrecht Köhler
Brussels, 21st May 2008
Knorr-Bremse Group
Brake- and System Control
EP Compact
MBS (Locomotives)Under floor assembly
Bogie EquipmentBrake Caliper
Air Supply
Oil free Compressor
Screw/PistonCompressor
Brake Systems for Rail Vehicles - Product Overview (Extract)
Hydraulics
Brake Caliper
Hydraulic Unit
Brake Disc
EP 2002
Eddy Current Brake
Magnetic Track Brake
Knorr-Bremse Rail Group – Product Overview Brake Systems (Extract)
Knorr-Bremse Group
Door Systems
Platform Door Systems
HVAC
Toilets / Electronics
Power Supply
Signaling / Power Supply
Braking Resistor
Disconnector
Knorr-Bremse Rail Group – Product Overview On-Board Systems (Extract)
On-Board Systems for Rail Vehicles - Product Overview (Extract)
Electronic Voltage Converter
Knorr-Bremse Group
Various factors which influence our systems and growing complexity of supply chain result in increasing challenge on these key elements
IRIS defines requirementsfor engineering and project management processes
A successful management system is absolutely necessary to ensure that well defined processes are in place and regularly improved
End User / Customer
Requirements
Environmental Influence
Track
Equipment Manufacturer Requirements
Interfaceof Products to
Customer Systems
Environmental Influence
Car
Main Influenceon Product and System Quality
IRIS supports Zero Defect Approach of Knorr-Bremse
Remaining major improvement areas for achieving Zero Defect:- Product Engineering- System Engineering- Project Management
Result Improved process and product quality leads to reduced quality costs
Knorr-Bremse Group
IRIS sets the standard for processes in the railway industry
IRIS – Railway standard for business processes
IRIS defines the requirements of the rail industry and fills the gaps of ISO 9001:2000
0102030405060708090
100General requirements
Documentation requirementsKnowledge management
Management of Multisite projectsManagement commitment
Customer focus
Quality policy
Planning
Responsibility, authority and communication
Management review
Provision of resources
Human resources
Infrastructure
Contingency plan
Work environmentPlanning of production realization
Customer related processesTender ManagementDesign and developmentPurchasing
production and service provisions
Production scheduling
Control of monitoring and measuring devices
Project management
Configuration management
First article inspection
Commissioning / customer service
RAMS / LCC
Obsolescence Management
Measurement, analysis and improvement
Monitoring and measurement
Control of nonconforming productsControl of nonconforming processes
Analysis of dataImprovement
max IRIS Rev01 min IRIS rev01 ISO
IRIS is driving topics which were neglected in the past (e.g. configuration management, obsolescence management)
Detailed questionnaire shows potentials for process improvements
Biggest gaps of ISO 9001 in product realization (e.g. project management,first article inspection,RAMS/LCC)
Knorr-Bremse Group
IRIS provides a high level certification and audit standardOne unique and high level international rail standard leads to upgrade of management system and improved processes
IRIS audit tool supports internal pre-assessments
Fair and objective evaluation by accredited certification bodies with experienced auditors familiar with the Railway Industry
Standardized and detailed audit report with maturity score is available
Elimination of comprehensive system audits by major system integrators
IRIS – Certification and Audit Standard
Result IRIS builds mutual trust with customers and supports preferred partnerships
Areas of Improvement:IRIS shall be accepted by all system integrators and operators
IRIS shall be joined quickly by all major suppliers in the rail industry
International presence of Certified Bodies is necessary
IRIS standard must not be weakened by ‘generous’ auditors
Knorr-Bremse Group
IRIS Certification in Knorr-Bremse Rail Group
IRIS certification 2007
IRIS certification 2008IRIS certification 2009
IRIS in Knorr-Bremse Rail Group
Commitment All relevant 23 Knorr-Bremse locations will be IRIS certified until mid of 2009
Knorr-Bremse is absolutely convinced about the benefit of IRIS
IRIS will be an important prerequisite for railway market access, specially for preferred suppliers
Knorr-Bremse Group
IRIS ConferenceBrussels, May 20/21 2008
German Railway Industry Association
Axel Schuppe, General Manager
Mai 2008 IRIS
The German Railway Industry Association
The current business situation
The value of IRIS
Conclusion and outlook
Mai 2008 27IRIS
was founded in 1877
represents the interests of manufacturers of railway technology
includes more than 110 member companies with about 40.000 employees in all fields of railwaytechnology (rail vehicles and accessory, mechanical and electrical components, railway infrastructureand electrification, information and communication systems, magnetic levitation systems, train control, signaling and safety systems)
works within 18 spezialised sections and working groups
represents its members interests towards the public, politics, customers, national and international authorities, institutions and organisations for the sustainable promotion of railway traffic
active participation in shaping the industries economical, technical, political and legal conditions
VDB ...
Mai 2008 IRIS
Organization of the VDB
Mai 2008 IRIS
SHW Weichenbau
GmbH
Mai 2008 IRIS
The German Railway Industry Association
The current business situation
The value of IRIS
Conclusion and outlook
Mai 2008 IRIS
+5,5%9,1
9,6
4,5 4,54,65,1
0
2
4
6
8
10
12
2006 2007
Gesamt in Mrd. €Inland in Mrd. €Ausland in Mrd. €
Turnover in the German Railway Industry (VDB-Members).
Mai 2008 IRIS
10,6 10,7
4,44,9
6,2 5,8
0
2
4
6
8
10
12
2006 2007
Gesamt in Mrd. €Inland in Mrd. €Ausland in Mrd. €
+1,0%
Order intake in the German Railway Industry (VDB-Members).
Mai 2008 IRIS
Turnover and Order intake in the Railway Industryin chronological Order (VDB Members)
8,9
6,7
8,17,3
9,9 9,9
9,69,19,0
7,78,4
5,96,0
9,39,3
6,46,8
10,010,6 10,7
7,2
6,2
0
2
4
6
8
10
12
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Umsatz in Mrd. €
Auftragseingang in Mrd. €
Mai 2008 IRIS
Available Global Market for Railway Technology incl. Tracking & incl. Services in 2005*, Growth Rate till 2012.
2005: ~ 1,5 bn €~ + 3,5% - 3,7% p.a.
2005: 14,7 – 16,0 bn €~ + 3,0% - 5,0% p.a.
2005: ~ 2,2 bn €~ + 2,0% – 3,3% p.a.
2005: ca. 63,2 – 72,7 bn €+ 2% + 2% -- 2,5% 2,5% p.ap.a..
2005: ~ 4,5 bn €~ + 3,3% p.a.
CENTRAL & SOUTH AMERICA
WESTERN EUROPE EASTERN EUROPE
CIS
ASIA & PACIFICAFRICA & MIDDLE EAST
TOTAL
NAFTA
2005: ~ 3,7 bn €~ + 3,5% p.a.
2005: 14,3 – 19,0 bn €~ + 1,7% - 2,5% p.a.
2005: 22,3 – 25,8 bn €~ + 1,0% - 2,1% p.a.
References: F & S 2006, SCI 2006, Unife 2007, own calculations * average of the years 2003-2005
The Impulses of Growth:
• Environment and climate issues• Economical globalisation• Increasing fuel prices• Worldwide conurbations• Liberalisation and deregulation• Interoperability
Mai 2008 IRIS
The German Railway Industry Association
The current business situation
The value of IRIS
Conclusion and outlook
Mai 2008 IRIS
Value of IRIS – some questions
How to keep this growth sustainable?
How to gain the best share for the Eureopean rail supply industry in the growing market?
Could IRIS be one part of the answer even for SME‘s?
Mai 2008 IRIS
Conclusion and outlook
IRIS encourages process innovation
IRIS contributes to an improvement of product quality
IRIS helps to save cost
IRIS (the IRIS approach) has the potential to become more than a rail supply industry
standard while becoming mutually recognized
by rail supply industry customers and operators
within EU certification procedures by NoBo‘s
for certification of maintenance workshops
Mai 2008 IRIS
The German Railway Industry Association
The current business situation
The value of IRIS
Conclusion and outlook
Mai 2008 IRIS
The Rail Supply Indystry: A „Hidden Champion“ of the Economy
Verband der Bahnindustrie in Deutschland (VDB) e.V.With excellent and efficiant railway system solutions for moresustainable traffic on rail.
www.bahnindustrie.info
Knorr-Bremse Group
IRIS -International Railway Industry StandardThe Global Quality Standard for theRailway Industry
IRIS Conference – May 21
IRIS -International Railway Industry Standard
The Global Quality Standard for theRailway Industry
Friedrich Smaxwil
Member of the Executive Management Board of Siemens TS
GDP-growth of China and India (optional slide)
2000 2005 2010 2015 2020 2025 2030 2035 2040 2045 2050
GermanyJapan
USA
0
10,000
20,000
30,000
GDP(in bn. USD)
China
India
2000 2005 2010 2015 2020 2025 2030 2035 2040 2045 2050
Source: GoldmanSachs
Rotem – from local low-end player to international player
Canada2005 40 EMU
India / Delhi2001 240 Metro
Syria2003 50 DMU
KoreaMonopoly in domestic market
Turkey2001 92 EMU
Taiwan1999 56 Metro
Philippines2000 72 EMU
GermanyOffer
Ireland2005 150 DMU
HungaryOffer
Bangladesh2003 11 Locomotives
Iran2004 120 DMU
Brazil2003 24 EMU
PC: Passenger CoachesDMU: Diesel Multiple UnitEMU: Electrical Multiple UnitLRV: Light Rail VehicleFigures indicate quantity of cars
2004 32 Metro
2004 80 Metro
2005 34 LRV24 DMU
2006 96 EMU
Greece2002 126 Metro
SpainOffer
Hong Kong1998 104 Metro
200020012002200320042005200620072008 2008 75 Double deck - PC
2006 104 EMU (SEPTA)131 Double deck - PC
USA2004 32 DMU (TTA pending)
New Zealand2007 70 EMU2007 35 EMU
Saudi Arabia2003 17 PC
2007 90 Metro 156 Metro
European manufacturers still outpace Asian companies...
System integrators with highest sales volume in railway sector by regions (sales in billion EUR)
Source: SCI Verkehr, VDB, Wettbewerbsbericht Deutsche Bahn
European suppliers
USsuppliers
Asiansuppliers
Russiansuppliers
16.3
4.6
4.2
1.2
Alstom + Ansaldo Transport + Bombardier + Siemens
GE + Trinity
CSR + CNR + Kawasaki
Trans-mash
European manufacturers can maintain their lead with
Stabile, efficient processes
Optimal meshing of processes between suppliers and system integrators
IRIS plays an important part in this process
In short: IRIS increases the chance of gettinga good product at a competitive price
Secure market advantages with IRIS
Asian rail technology in the world market
Growing global involvement of Asian system integratorsGrowing interest of Asian railway subsystem suppliers in IRISAn opportunity to show a company’s areas of competence
Canada2005 40 EMU
India / Delhi2001 240 Metro2007 90 Metro
156 Metro 2006 LRT Colombo
Syria2003 50 DMU2005 Track Rehab
KoreaMonopoly in domestic market
Turkey2001 92 EMU 2005 34 LRV
24 DMU2006 96 EMU
Taiwan1999 56Metro2000 High-Speed2003 321 metro2005 High-Speed
Philippines2000 72 EMUIndonesia2005 Java Turnkey
GermanyOffer
Ireland2005 150 DMU
HungaryOffer
Bangladesh2003 11 Locomotives
Iran2004 120 DMU
Brazil2003 24 EMU2004 80 Metro
Greece2002 126 Metro
SpainOffer
Hong Kong1998 104 Metro2004 32 Metro
USA1997 400 metro1998 212 metro2002 680 metro2004 32 DMU (TTA pending)2004 104 EMU (SEPTA)
131 Double deck - PC2008 75 Double deck - PC
New Zealand2007 70 EMU
35 EMU
Saudi Arabia2003 17 PC2006 North-SouthDubai2005 Monorail
JapanKey player in domestic market
Great Britain2005 28 EMU
China1998 80 locos
480 EMU300 metro
Singapore1998 66 metro
Caribbean2007 LR Trinidad
Thailand2005 40 DE Locos
Nigeria2006 Lagos Rail
Subsystem suppliers
IRIS reduces the risks of global sourcing
IRIS simplifies the process and makes it less expensive
Asian providers with IRIS certification become much morelikely potential business partners
IRIS opens up global sourcing in Asia
File: IRIS
来自亚洲的竞争 :
对欧洲制造商的挑战 ?
(Asian Competition : a challenge for european manufacturers?)
Pierre Sainfort – COO Faiveley
File: IRIS
ShijiazhuangQingDao
DatongBeijing
Seoul
Hong Kong
Shanghai
Bangalore
BaddirDelhi
Asia:
before being a challenge with competition, is a huge opportunity • Domestic market (China , India)• Overseas Strategy & Ambition of local Car Builders (China, Korea)
Faiveley Air Conditioning since 1994Faiveley Brake Systems since 1995Faiveley Platform Screen Doors since 1999Faiveley Passenger Access Doors since 2002Faiveley Couplers since 2007
File: IRIS
Asia: a cultural challenge
File: IRIS
Asia: a stability challenge (China, India)
Extreme contrasts
Human Ressourcesfor urban citizens, english speaking, educated: salary increase
+10/20%/year – loosing people @ +30% (purchasing, quality, SQA…)
Financeexchange rate evolution vs €,$volume management > profit management > cash management
Quality (base=FT domestic suppliers)poor results local supplier quality auditpoor ppm level , high NCR, multiple FAI,mandatory 100% Incoming Inspection before use/shipment
File: IRIS
Asian Competition: a true challenge
Cultural ChallengesStability Challenges
BUT
Very Fast Learning,High Skills and Competencies,Future Very Active Players,
File: IRIS
Standardization process
European (CEN)and International (ISO)
standards
International Relations
NORMALISATION
Standards & Books sales
Information & IntelligenceSector schemes and
Trades approach
AFNOR on-line shop
Assessment & Certification
QSE Management SystemsServicesProducts
CompetencesLabels
Training
QHSEServicesProductsMetrology
Audit
27 500 experts 124 000 items 10 000 trainees 65 000 certified sites
59
The railway industry in China
Increasing of outsourcingin China
Railway development in China
IRIS awareness in China
From “ IRIS … what is IRIS ? ”
To “ How do I get IRIS certificate ? ”
Commitment of major purchasersMarket open and curious about new initiatives
Companies looking for recognition from outside China
IRIS …. a large range of questions
QMS Quality Management SystemIRISAuditingRAMSLCCProject ManagementProduct testingProduct certification…
May 2008 …middle of a 3 keys steps for IRIS
2007 .. .. awareness
2008 .. .. implementation
2009 .. .. certification ?
File: IRIS
Asian Competition, a challenge for European
manufacturers
José Taborda21st May 2008
TRANSPORT
- - P 65
The world we know…
- - P 66
The world… railway oriented !
- - P 67
ALSTOMChina Ltd. Holding
Employees 112
ALSTOM Transport in China
Holding
In M Euros
New JV
Subsidiaries and joint ventures
YONGJI:Motors
Employees 21
Hong-Kong:Signalling
Employees 47
SATCORolling StockEmployees 271
CASCO:Signalling
Employees 313
SATEE:Traction
Employees 70ATSLServices
Employees 270
QINGDAO:Dampers
Employees 31
Transport
- - P 68
Boost purchases in Emerging markets
Alstom Transport Purchases
96.8%
2006/2007
2.9% 70%
2009/2010
15%15%
0.4%
Western Countries East Europe Countries ASIA
15 Asian suppliers to be part of LP150 program
- - P 69
IRIS is at the heart of Suppliers Development
Sourcing
SQA
TechnicalSupport
- - P 70
IPOs in Asia
Sourcing
SQA
TechnicalSupport
China Sourcing reinforcementsince May 2007
China Sourcing reinforcementsince May 2007
India Sourcing Office
Jan 2008
India Sourcing Office
Jan 2008
- - P 71
Alstom Transport Approach
Communication to Suppliers Panel− Standard letter sent on 28/08/2006 to Alstom Transport
Panel Suppliers requiring certification by end of 2008− Strong follow up on Key Suppliers by Commodities
From January 1st 2009, IRIS Certification will be a discriminatory factor
All suppliers (including Asian) will follow the same program
- - P 72
Benefits of IRIS in Asia
Benefits will be the same as in Europe– Quality will increase across the entire supply chain– Evaluation and approval of equipment manufacturers will
become more efficient– Cost for manufacturers and suppliers will decrease– Comprehensive data and its accessibility will improve
Moreover
– Clear Iris requirements will enable Asian supplier to be compliant sooner
– A certified Asian supplier base will push to industrial excellence the global base
– Asian supplier quality systems will become legitimate
- - P 73
Improvement for IRIS deployment in Asia
Issues
– Little knowledge of the IRIS standard in Asia by our Suppliers (except for European subsidiaries)
– Little Certification bodies competent resources available in Asia. That does not allow the right speed in the deployment of this new standard
Suggestions
– UNIFE/IRIS event in Asia: China and India
– Certification Bodies in Asia posted on IRIS Website
- - P 74