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IRIS general presentation - status 31-03-2008
IRIS -International Railway Industry StandardThe global Quality Standard for theRailway Industry
IRIS general presentation - status 31-03-2008 2
IRIS History 1/21999: During the UITP General Assembly in Hong Kong, Operators have complained about poor product quality and bad reliability of some Rolling Stock and requested to improve the quality of the Supply Chain.2000: In Germany most of the railway equipment manufacturers complained about the number of different requirements and audits from system integrators and operators and requested rationalization.2000 – 2004: two different Working Groups set by Alstom and Siemens-Bombardier worked independently to find solutions.April 2004: Alstom, Bombardier and Siemens started cooperation.2004: birth of the RIC (Railway Industry Cooperation) with the objective to develop a system to increase the quality of processes and products in the railway supply chain. As soon as a draft of the standard was developed the name was changed into IRIS (International Railway Industry Standard) in early 2005.
IRIS general presentation - status 31-03-2008 3
IRIS History 2/2May 2005: UNIFE General Assembly accepted the integration of IRIS Group.
July 2005: Constitution of IRIS Group with participation of system integrators and equipment manufacturers.
Sept-Oct. 2005: Validation phase of the IRIS System (pilot audits).
March 2006: The IRIS Management Centre was fully staffed and the system was fine tuned according to the feedbacks from the validation phase.
May 2006: IRIS Rev00 was officially launched on the UNIFE General Assembly in Geneva.
November 2007: IRIS Rev01 was launched on the market (incl. Signalling).
IRIS general presentation - status 31-03-2008 4
objective
IRIS aims to continue to develop and implement a common global system for the evaluation of Business Management Systems specific to the railway industry, comprising:
an international standard based on the principles of ISO 9001 for the business management systems requirements in the railway industry
derived from the standard a questionnaire,
an evaluation process with an assessment guideline to be performed by approved certification bodies,
a web-based IRIS Portal (database) and Audit-Tool(Software).
IRIS general presentation - status 31-03-2008 5
Industry trends
globalisation concentration
innovation standardisation
IRIS general presentation - status 31-03-2008 6
The Organization
IRIS Technical Forum For
Improvement
UNIFE Presiding Board
IRIRIIS Steering S Steering CommitteeCommitteeRules of Procedure
UNIFENomination AgreementNomination
AgreementNomination Agreement
Operators
IRIRIIS S ManagementManagement
CentreCentre (UNIFE)(UNIFE)
Certification Body 1 *
Certification Body x *
Client nRequest for Certification
Client 3Client 2Client 1
Framework Agreement
Approval & Contract
Auditor ValidationCommittee (AVC)
Approval, Validation & Follow up
Auditor Pool
Auditors tied up
with CBs
Permanent or ad hoc
IRIS Working Groups
System Integrators
Equipment Manufacturers
IRIS Advisory Board (IAB)Operators and
IRISSteering
Committeerepresentatives
IRIS general presentation - status 31-03-2008 7
What makes the difference to ISO?
1. An adequate level of formalization :
14 procedures to be documented (ISO 9001: 6)19 processes required (ISO 9001: 3)
2. A pre-requisite before starting the audit :
Readiness review12 KO questions
3. Specific rules controlling:
Actors (CB – global presence, railway experience, targets to meet, auditors – auditing and railway experience, training and exams conduct by IMC, case study renewal... )Certification process (remote functions, auditor evaluation, compensative and rewarding approach, software support...)Assessment guideline (readiness review, CARs and IARs, questionnaire and maturity levels...)
IRIS general presentation - status 31-03-2008 8
0102030405060708090
100General requirements
Documentation requirementsKnowledge management
Management of Multisite projectsManagement commitment
Customer focus
Quality policy
Planning
Responsibility, authority and communication
Management review
Provision of resources
Human resources
Infrastructure
Contingency plan
Work environmentPlanning of production realization
Customer related processesTender ManagementDesign and developmentPurchasingproduction and service
provisions
Production scheduling
Control of monitoring and measuring devices
Project management
Configuration management
First article inspection
Commissioning / customer service
RAMS / LCC
Obsolescence Management
Measurement, analysis and improvement
Monitoring and measurement
Control of nonconforming productsControl of nonconforming processes
Analysis of dataImprovement
max IRIS Rev01 min IRIS rev01 min IRIS Rev00 ISO
What makes the difference to ISO?
IRIS general presentation - status 31-03-2008 9
Maturity levels and scoring
Cla
use
Question POOR DEFINED QUALIFIED OPTIMIZED
7.2.4 Tender management
7.2.4-1
How is the tender management process defined and implemented?
- Process defined, documented and implemented.- multi-disciplinary approach, prior to the submission of the quotation and records maintained.
Plus:- formal review and defined process available- risks and opportunities are identified, controlled and validated.
Plus:Process effectiveness was analysed on a regular basis.
Plus:Continuous improvement of the process including tools.
7.2.4-4
As a minimum, are project / product requirements identified, controlled and validated?
Identification of requirements as before plus:- formal validation process- formal approval process.
∑ of points / max points ≥ Threshold (~ 50 % )
IRIS general presentation - status 31-03-2008 10
Corrective and improvement actions
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100% of the requirements from ISO 9001:2000
we built on a large and recognized foundationbut we are convinced about the specificities of Railways
Imposing processes will force the companies to secure their knowledge and bring confidence for the customer
12 KO questions as a first step11 are linked to processes1 is linked to a procedure
IRIS is process oriented
IRIS general presentation - status 31-03-2008 12
Some current data about IRIS
IRIS Standard Rev 01 was officially launchedon November 1st, 2007
60 certificates issued,
209 auditors trained and approved,
1007 booklets Rev 01 and 239 Audit-tool sold by end of March,
13 global Certification Bodies approved,
222 companies active in the IRIS Portal,
4 languages questionnaire
now!!!
IRIS general presentation - status 31-03-2008 13
It’s a global standard!
4 official languages (EN, FR, GE, IT) :Additional translations will be performed under National associations responsibility (signed for Russian and Spanish)
A powerful Audit-tool :We push for internal assessment by the companies
A dedicated website-database :Different access areas are existing (Public area, Members, Certification Bodies, Auditors)
Facilitating solutions: training schedule, advisories…
IRIS general presentation - status 31-03-2008 14
Where are we going?
Certificates evolution by CBs
020406080
100120140160180200
Janu
ary 07
April 0
7Ju
ly 07
Octobe
r 07
Janu
ary 08
April 0
8Ju
ly 08
Octobe
r 08
Janu
ary 09
April 0
9Ju
ly 09
Octobe
r 09
Janu
ary 09
Total N° of certificates N° of signed contractsN° of contracts under negociation Total N° of certificates targeted
IRIS general presentation - status 31-03-2008 15
Next steps
Communication actions:
IRIS Conference (Bruxelles, Belgium) - May 21st –22nd, 2008
InnoTrans (Berlin, Germany) - Sept. 23th- 26th, 2008
Rail Tech Asia (New Dehli, India) - Dec. 3rd – 5th, 2008
Maintenance as a scope of activity by mid of 2008
Operators are working to improve the current Standard for the benefit of all Railway stakeholders => rev 02 in 2009
Spanish translation available soon.
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Your contacts
Avenue Louise, 2211050 BruxellesBelgium
Bernard KaufmannGiuseppe GrecoNevena PetrovaTel: +32 2 642 23 26Fax: +32 2 626 12 61Mail: [email protected]: www.iris-rail.org
UNIFE – IRIS Management Centre
IRIS general presentation - status 31-03-2008 17
Thank you for your attention
See you soon on the IRIS website on the certified companies list….
IRIS general presentation - status 31-03-2008 18