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SERVICEdOVERVIEW VisitdiQor.comdfordmoredinformationdaboutdiQordAftermarketdServices Before the Sale Excellence…dFromdOrderdtodCash Collection Practices in Mexico HowdtodMaximizedCashdFlowdanddMinimizedProblemdAccountsdSouthdofdthedBorder Obtain a credit report or credit reference3s0 to establish your customers’ ability to payS The most widelyUused credit reporting agencies are: U Dun and Bradstreet U Profancresa Clearly establishF in writingF the transaction’s repayment terms and conditionsS Leave nothing to chanceS Conduct a site visit to the prospects’ location to verify operations orF if necessaryF hire an agency to do this on your behalfS During the Sale Document all facets of the transaction! If collection or legal action is requiredF your ability to provide original or certified true copies of all correspondence related to the transaction is critical to recoveryS Net jM Day payment terms are the normS Ensure your customer has all the necessary documentation required to make paymentS Failure to provide all required documents and approvals will result in delayed paymentS When the Deal Goes Awry Like the United StatesF collection processes rely heavily on telephone calls and letters to drive paymentS If a willingness to pay is not seenF more aggressive collection efforts are pursuedS Site visits are typically conducted to deliver documentation and/or obtain paymentS Site visits to specifically negotiate terms of repayment are generally reserved for higherUbalance commercial claimsS The Legal process in Mexico moves relatively quickly compared to many courts; judgments can be rendered in as little as six months when a claim is well supportedF or extend out two or more years when the available documentation is less comprehensiveS CourtUordered collection of judgments can include seizure/impound procedures whereby the creditors’ goods can be seized and sold for paymentS The cost of pursuing collection through legal means are relatively straightforward and include a contingent rate of ;MI on all monies collectedF and a filing fee of approximately 2I of the claim balance to secure a court dateS

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SERVICEdOVERVIEW

VisitdiQor.comdfordmoredinformationdaboutdiQordAftermarketdServices

Before the Sale

Excellence…dFromdOrderdtodCashCollection Practices in Mexico

HowdtodMaximizedCashdFlowdanddMinimizedProblemdAccountsdSouthdofdthedBorder

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During the Sale

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When the Deal Goes Awry

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SERVICEvOVERVIEW

CB6

Common Practices

With Over a Century of

Experience in Collections,

iQor is the Recognized Leader

in Business Process Outsourcing

Collection Practices in Mexico

FPO

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WithPoverP13(QQQPdedicatedPassociatesPoperatingPinPWRPcountries(PiQorPisPaPrecognizedPleaderPinPBusinessPProcessPOutsourcing(PWstPandP1rdPPartyPCollectionsPandPproductPsupportqPThroughPitsPacquiredPcommercialPcollectionPdivision(PReceivablePManagementPServices(PiQorPhasPoverPaPcentury’sPexperiencePinPcommercialPandPconsumerPcollection(PturningPcashPintoPcashPflowPforPsomePofPthePglobe’sPmostPprominentPcommercialPbusinessesq

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