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Copyright 2014 by the McGraw-Hill Companies, Inc. ll rights reser!e".McGraw-Hill#Irwin

FUND

AMENTALS

OF

HUMAN

RESO

URCE

MANAG

EMENT

5TH ED

ITION

BYR.A.

NOE,J.

R.HO

LLEN

BECK,B

.

GER

HART

,ANDP

.M.WRIG

HT

CHAPTER

1MANA

GING

HUMAN

RESOURC

ES

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NEED TO KNOW

1. Defnii!n !" HRM #n$ %!& HRM'!n(i)*e+ ! #n !(#ni-#i!n+/e("!(0#n'e.

. Re+/!n+i)i2iie+ !" HR $e/#(0en+.

3. T4/e+ !" +i22+ nee$e$ HRM.

6. R!2e !" +*/e(7i+!(+.

5. E%i'#2 i++*e+ in HRM.

8. T4/i'#2 '#(ee(+ HRM.

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H*0#n Re+!*('e M#n#e0en9HRM:

T%e /!2i'ie+,/(#'i'e+, #n$+4+e0+ %#

in;*en'ee0/2!4ee+< )e%#7i!(

#i*$e+ /e("!(0#n'e

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FIGURE 1.1< HRM PRACTICES

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COMPANIES WITH EFFECTI=EHRM #n!(#ni-#i!n+e0/2!4ee+ $e+'(i)e$in e(0+ !" %ei(T%e /(!'e++ !"

en+*(in %# e0/2!4ee+ #'i7iie+ #n$!*/*+ 0#'% %e !(#ni-#i!n+ !#2+.

HR $e/#(0en 0#4 )e (e+/!n+i)2e "!($e7e2!/in !( !)#inin *e+i!nn#i(e+ #n$

!%e( $e7i'e+ "!( 0e#+*(in /e("!(0#n'e.

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P2#nnin A$0ini+e(in P#4 Benef+

H!& 0*'% +#2#(4,e+ )!n*+e+,

'!00i++i!n+, #n$!%e( /e("!(0#n'e(e2#e$ /#4 ! !e(.

W%i'% )enef+ !

!e( #n$ %!& 0*'%!" %e '!+ &i22 )e+%#(e$ )4 e0/2!4ee+.

S4+e0+ "!( ee/in(#' !" e0/2!4ee+

e#(nin+ #n$ )enef+#(e nee$e$.

E0/2!4ee+ nee$in"!(0#i!n #)!*

%ei( )enef+ /2#n.E?en+i7e (e'!($ee/in #n$ (e/!(ini+ nee$e$.

lanning ay ! "ene#ts A$ministeringay ! "ene#ts

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M#in#inin P!+ii7e E0/2!4eeRe2#i!n+

P(e/#(in #n$ $i+(i)*in< e0/2!4ee %#n$)!!+ #n$ /!2i'ie+

'!0/#n4 /*)2i'#i!n+ #n$ ne&+2ee(+

De#2in &i% #n$ (e+/!n$in !'!00*ni'#i!n+ "(!0 e0/2!4ee+*e+i!n+< #)!* )enef+ #n$ '!0/#n4 /!2i'4, /!++i)2e

$i+'(i0in#i!n !( %#(#++0en, +#"e4 %#-#($+ e'.

%ollective bargaining an$ contracta$ministration.

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E+#)2i+%in #n$ A$0ini+e(inPe(+!nne2 P!2i'ie+

O(#ni-#i!n+ $e/en$ !n %ei( HR$e/#(0en ! %e2/ e+#)2i+% #n$'!00*ni'#e /!2i'ie+ (e2#e$ ! C!22e'in #n$ *+in$## ! +%!& %# %*0#n (e+!*('e/(#'i'e+ %#7e # /!+ii7e in;*en'e !n %e'!0/#n4+ )!!0 2ine !( e4 +#e%!2$e(+.

S i % O i i

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S*//!(in %e O(#ni-#i!n+S(#e4

A '!0/#n4+

'!00i0en !

0eein %e nee$+!" i+ +#e%!2$e(+.

T%e /#(ie+ &i% #n

ine(e+ in %e

'!0/#n4+ +*''e++94/i'#224,

+%#(e%!2$e(+, %e

'!00*ni4,'*+!0e(+, #n$e0/2!4ee+:.

%orporate SocialResponsibility

Sta'e(ol$ers

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Fi*(e 1.3< Si22+ !" HRMP(!"e++i!n#2+

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W%! i+ Re+/!n+i)2e "!( HR

In #n !(#ni-#i!n, &%! +%!*2$ )e'!n'e(ne$ &i% %*0#n (e+!*('e0#n#e0en

A. On24 HR $e/#(0en+B. On24 M#n#e(+

C. M#n#e(+ #n$ HR $e/#(0en+

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Fi*(e 1.6