Upload
buikhuong
View
213
Download
1
Embed Size (px)
Citation preview
iPECS UCS P4
Apr, 2014 Ericsson-LG Enterprise
Contents
■ Value Proposition
■ Product Position
■ Specification
■ UCS Mobile for Android
■ UCS Mobile for iOS
Value Proposition
A Single point of business communication and collaboration
■ One vendor solution ■ No H/W server and No installation
– Built-in UCS server in UCP
■ High quality video conference and sharing – 6 party video conference for desktop UCS client users – Document, desktop, application sharing
■ Rich Presence & Instant messaging – Phone presence, Instant Message – Personal status based on schedule
■ Mobile Client – IM/Presence/ Video communication for smart phone & touch screen phone – Video call is supported different from other competitors
■ Integration with MS outlook calendar / contact – Click to call from Office application – For UCS client users, easily Click to Call from MS Outlook Contac List and other applications
Product Position
UCS Standard for SMB & UCS Premium for LME
100
400
30,000
2,400
200
Standard UCP 100 UCP 600 UCP 2400
600
Registration
Concurrent User
CM P5.5
Premium UCP 100 UCP 600 UCP 2400
15,000
Specification
■ Server Requirements – Hardware
• Intel Corei5 or higher, 4GB RAM(Minimum Requirements) • Intel Quad Core 2.4 Duo 2 G, 4G RAM More (3,000 Concurrent login) • Minimum 1GB free space HDD • 100Mbps NIC
– Operating System • Windows Server 2008 SP2 or later • Windows Server 2008 R2 SP1 or later • Windows Server 2012 or later
■ Desktop Client Requirements – Hardware
• Intel Core2 Duo 2.8 or higher (Normal UCS Operation : Voice Call, Presence, IM, etc) • Intel i3 or higher (Special UCS Operation : Point 2 Point 4CIF Video call) • Intel i5 or higher (Special UCS Operation : Multiparty Video call) • 2 GB Bytes of DRAM (2GB required for 4CIF usage) • 200 M Bytes of HDD storage
– Operating System • Windows XP / Windows Vista / Windows 7
UCS Server
Two types of Server
■ UCS Premium – External UCS server – Advanced features and
collaborations
■ UCS Standard – Built in UCS Server in UCP – Cost saving for H/W server & OS – Zero installation
Call Server
UCS Server
Phone UCS
Desktop Client
UCS Desktop
Client
UCP UCS Server
Phone
UCS Standard .vs. UCS Premium
Features Standard Standard Call Control Premium Premium
Call Control
Supported System UCP UCP P1, CM P5.5
Max Registration 100/200/400 UCP: 100/600/2,400, CM: 15,000
Concurrent Login 100/200/400 UCP:100/600/2,400, CM:2,400(Single), 15,000(Multi)
Presence O O O O
Presence registration 50 50 200 200
IM (1:1)xN (1:1)xN (1:N)xN (1:N)xN
Audio Call O - O -
Video Call O - O -
Click to call O O O O
Call Control O O O O
Visual Voice Mail O O O O
Audio Conference Manager O O O O
Supporting Active Directory - - O O
Outlook synchronization Contact Contact Contact/Schedule Contact/Schedule
MS Exchange Integration - - O O
Organization chart - - O O
6-Party Video Conference - - O -
Collaboration - - O O
Mobile client (Android, iOS) O O O O
UCS P3 .vs. UCS P4
Category Feature
UCS 3.0 UCS 4.0 (Premium)
Desktop Mobile(And) Desktop Desktop w/o Voice
Mobile (iOS/And)
Soft-Phone
Voice Call Single & Multi Single & Multi Single & Multi X Single & Multi
Video Call Single Single Single X Single
Multi Video Conference 6 parties X 6 parties X X
Call-back/through & VCC mobile available X X X O O
* Advanced Call Control (Blind Transfer, Voice Mail Transfer) X X O O X
UC
IM / SMS Multi Multi Multi Multi Multi
Presence O O O O O
Personal schedule O X O O X
Personal Outlook O X O O O
Audio Conf Manager O X O O X
* Add-on Conference, Conference Room O X O O X
Presence-based Call Routing O X O O X
Collaboration
App/Desktop Sharing O X O O X
Whiteboard O X O O X
Web Pushing / File transfer O X O O X
Organization chart O X O O X
Active Directory X X O O X
Exchange Server schedule X X O O X
Integrated Presence
■ Instant decision on reachability by status color following traffic signal ■ Save time and cost to connect with available people ■ Integrated DND which block UCS and Phone at the same time
Messaging
Instant Messaging, SMS and Note
■ IM(Instant Messaging) – Various chatting mode
• 1:1, 1:N, Ad-hoc, Meet-me – Inviting others by drag & drop – Packet encryption by AES
■ SMS(Short Message Service)
– Send and receive text message to other internal iPECS system users or external SMS users*
■ Note
– Leave a note for offline UCS user
* iPECS system must support fixed line SMS
Audio Call
Various features related with receiving call ■ Call popup
– Display caller’s information based on CID
■ Outlook popup – Display caller’s contact information in Outlook
based on CID
■ Call memo – Noting important information during a call
Click to Call
Easy dialing in web and Windows application
■ Capturing numbers by mouse dragging ■ Call in the Quick Call Control Bar or the Call Assistance
1 2
Call Control
Call control in bound desktop phone on UCS desktop client
■ Most call control function can be executed by one click or drag & drop - Answer / Drop / Deny / Transfer / Hold / Park
Example: Call Transfer
UCS Desktop
Client
iPECS
1 2
Visual Voice Mail
Easy retrieval of voice mail through GUI
■ Automatic synchronization with UVM ■ Non serial access to a message ■ Supporting in desktop client and mobile client
Audio Conference
GUI Based Audio Conference Manager
■ Based on built-in audio conference system ■ Easy conference building by graphical user interface and drag & drop ■ Features for conference control
– Invite, Remove, Mute, Changing master, Record
Add member (Drag & Drop)
UCS Account Creation and Maintenance
Automatic user creation & Synchronization from Active Directory
■ User creation only one time in PBX ■ Maintain the information consistency with Active Directory
Active Directory iPECS UCS
Server
Periodic Synchronization
Automatic update
Mass data generation
Outlook Synchronization
Synchronization with MS Outlook contact and schedule
■ Contacts registered to Microsoft Outlook are synchronized to iPECS UCS users’ Private Directory.
■ If Private option is activated, the schedule is not opened to the shared users from the UCS
■ Easy dialing phone number on MS Outlook contact
Import Contacts/Schedule from Outlook to UCS
Synchronize contacts/Schedule from UCS to Outlook
or Export contacts/Schedule from
UCS to Outlook
MS Exchange Server Integration
More precise schedule synchronization with Exchange Server
■ Outlook schedule synchronization w/ or w/o UCS Login ■ Option 1 : integration with local MS Outlook client ■ Option 2 : Synchronization between Exchange server and UCS Server
UCS Server
UCS Client
MS Outlook Client
UCS Scheduler
Scheduler
UCS Server
UCS Client
MS Outlook Client
UCS Scheduler
Scheduler
Exchange Server
Options 1. Options 2.
Organization chart
Easy retrieval of colleagues
■ Hierarchy tree view in organization table ■ Member’s presence status ■ Relocation of member view table ■ Member view table customization ■ Member sort by IM, phone status etc. ■ Immediate organization refresh manually ■ Periodic organization update by time
setting ■ Searching user by text
Member view table
Organization table
Video Conference
Build face to face conference at anytime and anywhere
■ Maximum 6 party, 8 group video conference ■ Video Resolution
– QCIF, CIF, VGA, 4CIF(704x480/576) ■ Ad-hoc Conference ■ Meet-me conference and e-mail notification ■ Application sharing during conference ■ Remote monitoring, Still shot, Recording ■ Presentation mode(1:32)
Collaboration
More effective and productive work with others
■ File Send
■ Program sharing – Application sharing
• Sharing documents, spreadsheets, presentations and drawing in real time
– Desktop sharing • Share desktop screen with other UCS users
■ Web push
– Share web page address with other UCS users
■ Whiteboard – Share drawings and free-form text
UCS Mobile for Android
Mobile client for Android
Specification ■ Hardware
– Android Mobile Phone – Network : Wi-Fi – Front camera : For video call – LCD resolution : 800 * 480 – LCD mode : Landscape/portrait – SD Card : For camera/gallery and package
download
■ OS – Android 2.3 and 4.0
■ Login Account – Up to 5 account user
■ Presence – IM status, phone status, video status – Max 200 user – Shared user, local contact user, LDAP user
■ IM(Instant Messaging) – P2P – Ad-Hoc
■ SMS/Leave a Note ■ Audio Call
– G.711, G.723 – SRTP – MICM: Required for voice call & group
call
■ Video Call – CIF, QCIF, H.263 – 1:1 (Can’t join in presentation mode)
■ Recent Logs – Can save in user storage – Max 200 logs (Limited for performance)
Main Screen
Optimized UX for Android users
Presence
Same presence icon with UCS Desktop client
Call
Extension call on the road
■ IP Call based on WiFi or 3G/4G data ■ Video call in CIF resolution(352x288)
Messaging
Instant Messaging, SMS and Note
■ IM(Instant Messaging) – Packet encryption by AES
■ SMS(Short Message Service)
– Send and receive text message to other internal iPECS system users or external SMS users*
■ Note
– Leave a note for offline UCS user
* iPECS system must support fixed line SMS
VVM (Visual Voice Mail)
Easy retrieval of voice mail through GUI
■ Automatic synchronization with UVM ■ Non serial access to a message ■ Supporting in desktop client and mobile client
1. Input destination phone number and press ‘Callback’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. User receives call from iPECS System. 4. The iPECS system interprets the destination number.
– dials out over its PSTN connection with Least Cost Routing(LCR)
Call Back
PSTN iPECS System
Send destination number.
1
2
3
4
Call Source number
Call Destination number
■ Using when the quality of data network is not enough to call ■ Save money for international call or long distance call
3G/4G call PSTN call Data send
1. Input destination phone number and press ‘Call Through’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. UCS mobile client calls access number. 4. The iPECS system interprets the destination number.
– dials out over its PSTN connection with Least Cost Routing(LCR)
Call Through
PSTN iPECS System
Send destination number.
1 2 3
4 Call Destination number
■ Using when the quality of data network is not enough to call ■ Open one number to the customer
Call to iPECS System
3G/4G call PSTN call Data send
One Touch VCC(Voice Call Continuity)
Call continuity by one touch button without redial
■ Change call environment only from WiFi to 3G/4G call
UCS Mobile for iOS
Mobile client for iPhone
Specification ■ Hardware
– iPhone 4, iPhone 4s, iPhone 5
■ OS – iOS 6.0, iOS 7.0
■ Login Account – Up to 5 account user
■ Presence – IM status, phone status, video status – Max 200 user – Shared user, local contact user, LDAP user
■ IM(Instant Messaging) – P2P – Ad-Hoc
■ SMS/Leave a Note ■ Audio Call
– G.711, G.723 – SRTP – MICM: Required for voice call & group
call
■ Video Call – CIF, QCIF, H.263 – 1:1 (Can’t join in presentation mode)
■ Recent Logs – Can save in user storage – Max 200 logs (Limited for performance)
Main Screen
Optimized UX for iPhone Users
Presence
Same presence icon with UCS Desktop client
Call
Call using extension number on the road
■ IP Call based on WiFi or 3G/4G data ■ Video call in CIF resolution(352x288)
Messaging
Instant Messaging, SMS and Note
■ IM(Instant Messaging) – Packet encryption by AES
■ SMS(Short Message Service)
– Send and receive text message to other internal iPECS system users or external SMS users*
■ Note
– Leave a note for offline UCS user
* iPECS system must support fixed line SMS
VVM (Visual Voice Mail)
Easy retrieval of voice mail through GUI
■ Automatic synchronization with UVM ■ Non serial access to a message ■ Supporting in desktop client and mobile client
Call Back
1. Input destination phone number and press ‘Callback’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. User receives ring back from iPECS System. 4. The iPECS system interprets the destination number.
– dials out over its PSTN connection with Least Cost Routing(LCR)
1
■ Using when the quality of data network is not enough to call ■ Save money for international call or long distance call
PSTN iPECS System
Send destination number. 2
3
4
Call Source number (3G/4G call)
Call Destination number
3G/4G call PSTN call Data send
Call Through
1. Input destination phone number and press ‘Call Through’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. UCS mobile client call access number. 4. The iPECS system interprets the destination number.
– dials out over its PSTN connection with Least Cost Routing(LCR)
1
■ Using when the quality of data network is not enough to call ■ Open one number to the customer
PSTN iPECS System
Send destination number. 2 3
4 Call Destination number
Call to iPECS System through 3G/4G call
3G/4G call PSTN call Data send
One Touch VCC(Voice Call Continuity)
Call continuity by one touch button without redial
■ Change call environment only from WiFi to 3G/4G call
Etc
Backward Compatibility in LIK
■ Upgrade from UCS P3 to UCS P4 Premium – Features supported in only UCP are not activated – Supported Features : New UI/GUI, MS Exchange Server Integration, UCS
mobile client for iPhone ■ Schedule
– LIK P6.2 (‘14.2Q)
LIK P6.2
UCS P3
UCS P4 Premium
UCS P3 Desktop Client
UCS P3 Mobile Client for Android
UCS P4 Desktop Client
UCS P4 Mobile Client for Android
UCS P4 Mobile Client for iPhone
upgrade
Feature table
Features UCS P4 Premium UCS 4 Premium for LIK P6.2
Supported System UCP P1 LIK P6.2
Max Registration UCP: 100/600/2,400 2,400
Concurrent Login UCP:100/600/2,400 2,400
Presence O O
Presence registration 200 200
IM (1:N)xN (1:N)xN
Audio Call O O
Video Call O O
Click to call O O
Call Control O X
Visual Voice Mail O X
Audio Conference Manager O X
Supporting Active Directory O O
Outlook synchronization Contact/Schedule Contact/Schedule
MS Exchange Integration O O
Organization chart O O
6-Party Video Conference O O
Collaboration O O
Mobile client (Android, iPhone) O O
License
■ Standard Call Control license can be upgraded to Standard ■ Premium Call Control license can be upgraded to Premium ■ Standard license can be used as Standard Call Control license ■ Premium license can be used as Premium Call Control license ■ Standard Call Control license can be used together with Standard license ■ Premium Call Control license can be used together with Premium license ■ Standard licenses can not be used together with Premium licenses. ■ Users can use a UCS Mobile license for Android or iPhone
Standard Call Control
Standard Premium Call Control Premium UCS Mobile
(Android/iPhone)
Upgrade