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IPEC INSTITUTEMONDAY, JANUARY 13, 2014
Tina Brock, BSPharm, MS, EdDAssociate Dean Global Health and Educational
InnovationsProfessor of Clinical Pharmacy
University of California, San Francisco School of Pharmacy
San Francisco, CA USA
FREEING THE ANGEL WITHIN THE MARBLE:
The Art of Meetings
Adapted with permission from Lucey, CR
CONFESS
IONS…
Reflect and discuss:
• The BEST (most enjoyable, most satisfying, most value added) single meeting experience you have had
• The BEST (most enjoyable, most satisfying, most value added) committee process in which you have participated
Meetings• X• Y• Z
Committees• P• D• Q
POSITIVE CHARACTERISTICS
IPEC INSTITUTEMONDAY, JANUARY 13, 2014
What you (should) already know… - How much academic time is spent in meetings- The cost to the system of suboptimal meetings
What we will discuss today…- Educators as leaders- Effective meetings as the tool of a good leader- Strategies for effective meeting planning
What you should be able to do after the session…- Successfully implement the planning‐action
equation - Create a meeting environment that encourages
the intended outcome - Troubleshoot meeting challenges
EDUCATORS AS LEADERS
• Investigate the current reality
• Nurture an ideal vision
• Highlight the gap• Build the community
to do the work• Uncover the wisdom
from within to solve the problem
Leaders work to uncover the talent within an organization & harness it
to solve complex problems
“I saw the angel in the marble and carved until I set him free.”
• Give information
• Solve problems• Seize
opportunities• Build
relationships
Meetings can be a leaders best tool
EXERCISE #1 - CHOOSE YOUR TASKA. You have been asked to lead a working
group to establish expectations for teaching of all academic staff/faculty at Michelangelo University.
B. You have been appointed to head a taskforce to address the impact of the high cost of living in Florence on recruitment of artists to the University.
C. You have been tasked to implement a standardized way of describing productivity hours across the sculpting department.
THE PLANNING-ACTION EQUATION
Instinct Ideal
ACTION PLANNING
planning action
TUCKMAN’S ORGANIZATIONAL MODEL OF TEAM DEVELOPMENT
FormStorm
NormPerformMEET
COMPETE
COLLABORATE
ACCELERATE
The role of the leader is to guide the group through these steps to achieve their goals.
The Leader’s role and
style should change as the team matures
Participatory Leadership
Directive Leadership
FORMING
STORMING
NORMING
PERFORMING
DO TEAMS HAVE TO STORM?
FormStorm
NormPerformMEET
COMPETE
COLLABORATE
ACCELERATE
Yes, the storming phase is important because it ensures that people are voicing opinions.
Lack of conflict is just as bad as too much conflict
Succeed
Fail
ZONE OF SUPERFICIALCOLLEAGIALITY
ZONE OF CREATIVE TENSION
WAR ZONE
THE KEY TO SUCCESSFUL FORMING – CHARTER!
• Context – standing, ad hoc?• Mission & objectives – What will
be different 1 year from now?• Authority & boundaries - Scope• Resources • Members & roles• Decision making strategies &
rules
EXERCISE #2 – COMMITTEE CHARTER
The more the merrier?
Rally the troops
Provide updates
Brainstorm
Solve a problem
1800
1800 -> 18
18
8
Harvard Business Review, 2015
THE RIGHT MIX OF MOTIVATION
InvolvedImpactedInterestedIn another world
THE RIGHT MIX OF SKILLS
RESPECTFUL OF ENVIRONMENTAL CULTURE
EXERCISE #3 - PICK YOUR TEAM
HOW TO MAKE DECISIONS• Majority vote lets every voice be
heard, though some people might not be comfortable declaring their opinion publicly.
• Group consensus allows participants to share their expertise and enhances the chance for buy-in from all parties.
• Leader’s choice is usually the fastest approach, so you’d opt for this in a crisis, for example. But you may need to work harder to get skeptics on board.
Harvard Business Review, 2015
DECISIONS VS DISCUSSIONS
WHY GOOD PEOPLE DISAGREE…
Peter Senge, The Fifth Discipline, 1990
The Ladder of Inference
STOP AT CURIOUS
Larry Senn, , 2012
EXERCISE #4 – SET YOUR GROUND RULES
MANAGE EXPECTATIONS
CUES TO REMEMBER YOUR ARTISTRY
