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Gui
Section–A
1. Answer al(a) Net
Inte(NI
(b) Site
(c) IDSTec
(d) Cry
(e) Pri
2. (a) Discuss
The proceExpenditThese sy
(i) Finanfeatueconoof a f
(ii) ReveAccoushipmaccouReven
SouSaleDelivRemDep
Gurukripa’s
ideline A
A Question l the following twork erface Card C)
e Blocking,
S chnologies.
yptography
mary Memory
s the different c
essing cycles oture Cycle, Humystems are disc
ncing Cycle: res or similar omic event on firm’s processin
enue Cycle: Iunts Receivablment of the gounts receivablenue Cycle are a
urce Documenes Order very Ticket
mittance Adviceposit Slip
s Guideline An
Answers
1 is compulquestions in br
Network Inreceives, andpermanent aAddress andSite Blockin(a) Site Bloc
sites tha(b) In addit
amount IDS Techno(a) An Intr
monitorproduce
(b) IDS mon(c) IDS Tec
• Net• Hos• Hyb• Net
Cryptograpcommunicatiabout constand which confidentialitthat transforthe authentconverted inPrimary Me(in contrast wRandom Acc
ycles of an Acc
of an Accountman Resource acussed as follow
A transaction objectives. Ththe financial st
ng framework.
It includes trane, Inventory a
oods; recordinge; and capturinas follows: nt Fun
RecRec
e RecRec
nswers for In
for InforMan
lsory. Answrief: nterface Cardd processes daand unique MAC is provided byng: cking is a softwat are deemed tion to blockingof item spent
ologies: rusion Detects network or sy
es reports for anitors network chnologies inclutwork Intrusionst–based Intrusbrid Intrusion Dtwork–Node Int
phy: Cryptogrion in the presructing and anare related
ty, integrity, arm data into cotication to accto Cipher text.
emory: These with sequentia
cess Memory (R
count Business
ts Business Prand the Generaws:
processing cyhe cycle consistatements. It i
nsactions surroand General Lg of the cost ong and record
nction cord Customer cord Delivery toceive Cash cord Amounts D
nformation Te
1
rmation nagemen
wer any 5 Q
d (NIC): Netwoata to and fromC (Media Accesy the manufact
ware–based apinappropriate
g sites, Companon the Interne
ion System (Iystem activitiesppropriate actiassets to dete
ude the followinn Detection (NIsion Detection Detection\ trusion Detecti
aphy is the sence of third nalyzing protocto various a
authentication, odes that appecess the respe are devices in l order) directly
RAM) and Read
s Process Mana
rocess Manageal Ledger & Re
ycle combines sts of a set ofs through the
ounding the reLedger. It invoof goods sold;ing of cash re
Order o Customer
Deposited
echnology an
Technolont
Questions fro
ork Interface Cm a host to netwss Control) addurer.
proach, which by Managemennies can also loet and identifies
IDS) is a devics for malicious ion by Managect anomalous bng – ID) (HID)
on (NNID)
practice and parties (called cols that overcspects in infoand non-repu
ear meaninglesective system
which any locay by the CPU. Td Only Memory
agement. (Any 4
ement are nameporting System
one or more f transactions study of transa
ecognition of rolves capturing the billing pr
eceipts. Comm
d Strategic M
ogy and
om the rema
Card constructswork. Each NICdress which is k
prohibits accesnt. og activities ands the sites visit
ce or software activities or poment. behaviour and
study of tecAdversaries).
come the influormation secuudiation. Thesess to anyone wresource or f
ation can be acThese are prim(ROM).
4 points)
mely Financingms and the flow
types of tranleading to theaction cycles th
revenue involvg and recordinrocess and theon Source Do
Management
Strategic
aining ques(2 × 5 =
, transmits, C has 8 bytes known as Phys
ss to certain we
d determines thed.
application thaolicy violations
misuse.
chniques for sMore generally
uence of adverurity such ase are the pro
who does not pofile. i.e. plain
ccessed in anymarily of two ty
g Cycle, Revenw of data betwe
nsactions havin recognition ohat we gain a
ving accounts lng of customee recording of cuments & fun
c
stions. 10 Marks)
ical
eb–
he
at and
secure y, it is rsaries
s data ograms ossess
nt text
order pes:
(4 Marks)
nue Cycle, een them.
ng related of a major clear view
like Sales, er orders; sales and nctions of
Cred
(iii) ExpePurchrecordinvoicincludDocu
SouPurcPurcReceChe
(iv) Hum
W4 TimJob
(v) GeneGeJou
(vi) Databe cothat eStorahas bagent
(b) Discus1. Circu
(a) AT
(b) T(c) O(d) T(e) E
2. Pack(a) Packe
betwemessPack
(b) Data (c) Each (d) Each
whicha vari
(e) Each addrebits. Tdestin
(f) Each PackeselectPacke
(g) The Pdestin
Gurukripa’s
dit Memo
enditure Cyclehases, Accountding of purchaces; recording des the prepaments & functi
urce Documenchase Requisitiochase Order eiving Report ck
an Resource Source
forms me cards b time tickets
eral Ledger &neral Ledger
urnal Voucher
a Processing Collected and proevent, the agege, Alerts, Con
been updated ats who particip
ss various swituit Switching:A Circuit SwitchTerminals beforThere is a dediOn each physicThe route is deExample: Tele
ket Switchinget Switching is een computers sages to be trakets and then pis divided into packet is transPacket of User
h gives the destiety of control iPacket contain
esses, synchronThe Packets arnation addresseswitching nod
et into its memts the next nodet and sends itPackets may evnation.
s Guideline An
Sup
e: It includes ts Payable, Caase orders; reof accounts p
aration of emons of Revenunt on
Cycle: CommoDocument
& Reporting Syand Reportin
Cycle: In the Docessed are idents who partintrols and Feedand stored. Thated in the act
tching techniqu: hing network isre the Users micated commcal link, a Chandicated and ex
ephone Networ
: a method of coin a network i
ansmitted are fplaced on the cblocks called ‘P
smitted individur Data travels intination addresinformation.
ns source and dnizing error core routed usinges. e in a minicom
mory, examinesde to which it t on its way. ven follow diffe
nswers for In
pport Adjustme
transactions suash Disbursemeeceipt of goodpayable and pployee pay-che Cycle are as
FunctionRequest thRequest goRecord recePay for item
on Source Doc
ystem: Commng System
Data Processingentified. Furtheicipate in that dback. All the ahe stored infortivity.
ues in telecomm
s one that estaay communicaunication patnel is dedicated
xclusive, and rerk for continuou
ommunication n which blockformed into channel. Packets’. ually across then a data enveloss of the packe
destination rrection and co the source an
mputer reads ths the address, shall transmit
rent routes to
nformation Te
2
ents to Custome
urrounding theents, Inventorys and the rec
preparation andhecks and thefollows:
at purchasing doods from vendeipt of merchams.
cuments & Func
CollRecRec
mon Source Doc
Rec
g Cycle, the prer, the emphasevent; where
above cycles ofmation has de
munication netw
ablishes a fixedte. th (i.e. sequend to the conneeleased only whus flow of data
ks of
e Net. ope, et and
ntrol d
he
the
the
echnology an
er Accounts
e recognition oy and Genera
cording of the d recording ofe recording o
department orddors. ndise.
ctions are as foF
lect employee wcord time workecord time spent
cument and its
cord entry poste
rocesses of bussize could be othe event cou
f processing inetails about the
works.
d bandwidth ci
ce of links) betction. hen the commu.
B
Packet 2
Pac
A
d Strategic M
of expendituresl Ledger. It incost of inven
f cash disbursf payroll activ
der goods.
ollows: Function withholding daed by employet on specific job
function is as
ed to general l
siness activitieson the activitieuld be the Inpvolves data proe resources aff
ircuit (or chann
tween two stat
unication sessio
Packet Swit
D
C
Packet
cket 5
Management
s involving accncludes preparntory; receipt sements. The cvities. Commo
ta. es. bs.
follows:
edger.
s about which es, resources afput, Output, Pocessing activifected by the e
nel) between N
tions.
on terminates.
tching
Packet 1
Packet 4
3 F
counts like ration and of vendor cycle also
on Source
data must ffected by rocessing, ties which event and
(4 Marks)
Nodes and
E
3. Message(a) Excha
transa(b) In Me
messa(c) The M
receiv(d) Electr
3. (a) Discuss
Businessthe approprocessesbusiness pthe work useful infoidentify anprovide a
BusinessBusiness IBusiness I
1. Simp
what requirone cthrouanywfor fuit to t
2. Busin
Businuser Transneedshelpin
3. Dash
usersthingsas peactivit
4. Scoremappperfoconteprovidstratehas aof eac
5. Datato mquestquerydivers
Gurukripa’s
e Switching: ange of logicalaction queries essage Switchinage (logical unMessage is thved, stored brieronic Mail (e–m
s Business Intels Intelligenceopriate decision. BI is comprispartners and eprocesses andormation to thnd develop necompetitive m
s IntelligenceIntelligence tooIntelligence too
ple Reportinghappened.” Thres that BI mucommon formaghout the ente
where to be cleaurther processinthe people who
ness Analysisness analysis reto plot data i
sform, Load) ts, and then loang to increase
hboards: This s as snapshots s, but without
er user requiremties as progres
ecards: This inping them to srmance of spe
ext of larger ende users with aegic milestonesactually performch goal.
a Mining or Stine through lations. The objeying. Data Minse data.
s Guideline An
l units of dataand responsesng, a dedicatenit of informatioen passed threfly and then t
mail) and Voice
lligence and itse: Business Intn makers withsed of informatemployees. BI d technologies he user who new opportunitiearket advantag
e Tools ols are a type ools are given as
and Queryinhe objective ofst be connecte
at. Data wareherprise in differaned up, summng. There are o need it.
s: This involvesefers to presenin row and coools bring in dad the results data quality.
involves usingof many differtoo much effo
ments. It includss on a specific
nvolves providistrategic goals ecific initiativesnterprise stratean at a glance s, combined witmed specified a
tatistical Anaarge volumes ective is to pring involves da
nswers for In
a called Messas. ed path betweon) it appends rough the Netransmitted to tMail are exam
s tools. telligence (BI) in the necessation that contais essentially tused to obtai
eed it, when tes. Making usege and longterm
of software thas follows:
ng: This involvef a BI implemeed with the entousing (DW) prent application
marized, converreporting tools
s using the datnting visualizingolumn coordinadata from outinto the comp
g the informatirent things wit
ort”. Dashboarddes a collectioninitiative.
ing a visual repthroughout th
s, business unegy. Scorecards
perspective ofth metrics thatactivities are lin
alysis: This invof data andovide interestiata analysis fo
nformation Te
3
ages. Exampl
een the two noa destination a
twork from nothe next node. ples of Messag
may be defineary time frameains patterns, rtimely, accuratn them. Businthey need it. B of new opporm stability.
at is designed t
es using the dantation is to tuterprise data anprovides the pens in a variety rted and integrs used to arran
a to get respong data in a muates to furtheside sources,
pany database.
ion gathered fth the objectiveds are flexible tn of graphs, re
presentation ofhe enterprise. nits, or the ents distil informaf information. At serve as bencnked in the sco
volves using staproviding knong and useful
or discovering u
echnology an
les: Telegrams
odes is not neaddress to the ode to node. A
(Store and Foge Switching sy
ed as the delive to support erelationships, ate, high-value, ness intelligencBI can handle rtunities and im
to retrieve, ana
ata warehouse urn operationalnd all the neceerfect architectof formats, on
rated into one cnge information
nse to the queultidimensionalr understand transform it to Metadata too
from the data e of getting retools that can eports, and KPI
f the enterpriseScorecards offterprise as a w
ation into a smA scorecard hachmarks. Speciforecard with g
atistical, artificwledge withou information tuseful patterns
d Strategic M
s, Electronic M
ecessary. If a message. At each node,orward Techn
ystems.
very of accurateffective decisiand trends abo
and actionablece systems pro
large amountsmplementing a
alyze and repor
to get respons data into mea
essary data is ature to combinn a range of hacommon forman into a readab
ry: “Tell me wh manner. Busithe intersectino meet busine
ols tools gather
warehouse ansponse to the be bent into aIs that can hel
e strategy by tafer a rich, visuwhole and theall number of
as a graphical lfic measures oraphical display
ial intelligence,ut users even o users by des that are “hid
Management
Mail, Computer
station wishes
, the entire mnique)
te, useful inforon making for
out customers, e business ins
ocess, store ans of informatio
an effective str
rt data. Some o
se to the queryaningful knowleavailable in onene all the data ardware, whichat and availableble format and
hat happened aness analysis a
ng points. ETLess specified or and analyze
d making it avquery: “Tell ms many differep monitor such
aking critical mual gauge to de individual gometrics and taist of specific, n how well they highlighting t
, and related thaving to as
esign even withden” in large v
Files and
to send a
message is
(4 Marks) rmation to r business suppliers, ights, and
nd provide on to help rategy can
of the key
y: “Tell me edge. This e place, in dispersed
h could be e centrally distribute
and why.” allows the L (Extract, operational metadata,
vailable to me a lot of ent shapes h business
metrics and isplay the
oals in the argets and attainable
e company the status
techniques sk specific hout their volume of
(b) Softwa
Differ
Softwon-devia a
Platfserveapplicalso cand oto the
4. (a) Discus Relationa
retrieval oand each relationshat a timeextensivelA Relationthe set of
All relationcolumns issingle valu
(b) Write a (i) Clo
1. Ca
2. IC
Featu1. S
o
2. RtC
3. Aa
4. A‘D
5. Mv
6. MDC
7. Mo
8. Vm
9. PC
Gurukripa’s
are as a Service
rences between
ware as a Seremand. A servistandard Web
form as a Serers and associacations. The cocontrol softwarother services. eir own servers
ss Relational Daal Database operations and record in a taips, or links, bee. The relationy in relational
n is a table withvalues the attr
ns in a relations immaterial inue for each of
a short note on oud ComputingCloud Computinand Software, oInternet is geComputing.
ures of Cloud CScalability / Eof Clients.
Reliability / Rthere is a failurCloud with or w
Availability: Saccess databas
Agility: The aDistributed Mo
Multi–sharingvarious applicat
Multi–Device Device, e.g. DeCloud without c
Maintenance:of Cloud Compu
Virtualizationmigration from
Performance:Computing. Loo
s Guideline An
e (SaaS) and Pl
Software as a S
rvice (SaaS): ice provider hobrowser. For e
rvice (PaaS): ated services uonsumer may cre deployment For example, A
s.
atabase Model. Model: A relaintegrity constble contains thetween recordsnal database database modeh columns and ributes are allo
nal database hn a table. Seconits attributes.
any one of the g. ng is the use over the Internenerally visuali
omputing: (AnyElasticity: Dat
Resiliency: Clore of Server anwithout user aw
Since the Cloue resources thr
gility (responsde’ environmen
g: Since the Ctions can work
Access: Clouesktop PC, Noteconfining it to a
: Installation ofuting applicatio
n: This featureone physical S
: System Perforosely–coupled a
nswers for In
latform as a Se
Service (SaaS) a
Software as a osts the applicaexample - Goog
Platform as a used to run excreate softwareand configurat
AppScale allow
ational databastraints that canhe same fields.s in the databastructure depaels: Relationsrows. The nam
owed to take.
have to adherend, there can't
following: (4 M
of various servnet. ized as “Clou
y two Points) tabases in Clou
oud Computingnd Storage Reswareness and in
ud / Internet urough the Inte
siveness) and ent which share
Cloud works inmore efficient
ud Computingebook, Tablet, a particular dev
f Software Appons is easier.
e allows ServerServer to anoth
rmance and itsarchitectures a
nformation Te
4
rvice (PaaS) in
and Platform as
Service (SaaS)ation at its datgle Apps.
Service (PaaS)xisting applicae using tools antion settings. T
ws a user to dep
se allows the n be organized . Both the hierase. Both strucarts from bot
s, Attributes, med columns of
e to some basibe identical re
Marks)
vices, such as
ds”. Hence, u
ud are highly d
g is more reliaources, the wontervention.
utilizes the resrnet, from any
efficiency of Ces the resource
n a distributedly.
permits secuSmartphone,
vice.
plications in the
rs and Storageher.
s interface withare constructed
echnology an
Cloud Comput
s a Service (Paa
) features a cota centre over
) delivery modetions, or to dend/or libraries
The provider prploy some appl
definition of din a table stru
rarchical and nctures also requh these requiand Domainsf the relation a
ic rules to quaecord in a table
Software Dev
use of Intern
dynamic and s
ble because ofork is migrated
sources, availaplace, for any
Cloud Computines and tasks.
d and shared m
ured access toetc. The User
e Client’s syste
e Devices to s
h applications ad using web ser
d Strategic M
ting
aS) in Cloud Com
omplete applicathe Internet a
el allows a custesign, developfrom the provi
rovides the netlications writte
data and their cture. A table etwork data stuire that data brements. Thre.
are called Attrib
alify as relatione. And third, ea
elopment Platf
et–based com
calable to mee
f minimal infra to a different
ability of Servenumber of tim
ng is high, as
mode, multiple
o data from acan use any d
em is not requ
share and utiliz
are consistentlyrvices.
Management
mputing are as
ation offered asnd customer a
tomer to rent vp, test, deploy ider. The consutworks, serversn for Google A
structures, stois a collection otructures requibe processed oee key terms
butes, and the
ns. First, the oach record will
forms, Servers
mputing is call
et differing req
structure failurphysical resou
ers are high. Umes, etc.
the Cloud wo
e users and ta
any Network–cata or applicat
ired. Thus, ma
ze applications
y monitored un
(4 Marks)
follows:
s a service accesses it
virtualized and host
umer may s, storage,
App Engine
(4 Marks) orage and of records ire explicit one record
are used
Domain is
rdering of contain a
, Storage,
led Cloud
uirements
res. When urce in the
Users can
rks in the
asks from
connected tion in the
aintenance
s, by easy
nder Cloud
10. St(
11. Ooa
12. I
13. Uc
14. Drh
15. WCCeow
16. Msr
(ii) Ex1. M
(
(
2. U(
(
(
5. (a) Discus
Multi-tiein which amiddlewarwidesprea
The clientbusiness aplaced, if
In either ainfrastruct
The advan• Forced s• Low ban• Business• Enforced
Gurukripa’s
Services in Pathe User must b(APIs) may be o
On–Demand: of the IT Infrasas is the case w
Independent:
Unlimited Dacapacity, with n
Different Cloresources to difhelp manage co
Workload MoComputing ProCenters (even expensive to ruor efficiency cworkloads.
Multi Tenancysame infrastrucrequirements.
xpert System. Meaning: (a) An Expert
Expert, to (b) Thus, Expe
and providnormally re
Usefulness: (a) Expert Sys
knowledge(b) The aim of
who furthe(c) Expert Sys
Consulting
ss multi-tier arcr Architecturan application re to service ad use of "mult
t program hasand database lnecessary, on
architecture, theure that connec
ntages of a museparation of Undwidth networs logic sits on ad separation of
s Guideline An
ay–Per–Use Mbe clearly definoffered to the
Since the Usestructure. With with internal se
: Cloud Compu
ata Storage: no substantial i
ud Types: Prfferent cloud tyosts, manage s
ovement: Thioviders can miin a different gun a workload considerations
y: Public Cloudcture. Server a
t System is a solve a problemert Systems arde decision–maeceived from h
stems are usee in narrow, spef the expert syer spread acrosstems are usServices Secto
hitecture. re: Multi-tier aris executed bydata requests
ti-tier architectu
s only User Inlogic sits whichthe same mach
e data "traffic" icts the database
ulti-tier architecUI and businessrk; a small numberf UI and busine
nswers for In
Mode: Service ned as billing isUsers for their
r Entity calls foCloud Services
ervices.
ting is an indep
Storing informncrease in cost
roject Manageypes, viz. Websecurity and all
s characteristiigrate workloageographic arein a data cente(e.g. Network
d Service Providnd Storage Iso
highly developm. re software sysakers with theuman Experts.
ed for complexecific subject aystem is to havss implementated in areas ors.
rchitecture (ofty more than os between a uure" refers to t
terface (UI) coh in turn, via ahine as the dat
is highest betwe logic with the
cture are: s logic;
r (may be just ess logic.
nformation Te
5
Level Agreems based on payaccess.
or Cloud Servics, there is no n
pendent platfo
mation in the Cts.
ers can manag Development ocate resource
c is related tods across serva). This migrater in another ck Bandwidth),
ders often canolation may be
ped DSS that u
stems that imite type of adv
x or ill–structureas.
ve a team of seions. like Defence,
ten referred toone distinct sofuser and a dthree-tier archit
ode that talksa network, talkstabase.
ween database lodatabase serve
one) of centra
echnology an
ents (SLA’s) bey–per–use mod
ces only when need to have d
rm. There is no
Cloud / Intern
ge projects beCloud, Testing
es effectively.
o resiliency anvers both insidtion might be ountry based oor regulatory
host the cloude physical or vir
tilizes knowled
tate the reasonvice (along wit
ured tasks tha
easoned specia
Government,
o as n-tier archftware agent. atabase emplotecture.
, via a networs to the databa
ogic and databaer needs to be v
lized machines
d Strategic M
etween the Clode. Application
needed, they aedicated resou
o need to proc
net leads to a
etter by assigng Cloud and Pro
nd cost considde the Data Cnecessitated bon time of day y consideratio
d services for mrtual dependin
dge which is ge
ning and proceth reasoning t
at require exp
alists holding in
Finance, Tele
itecture) is a cFor example, aoys multi-tier
rk, to the "miase. In practice
ase server. Thisvery high bandw
; and
Management
oud Service ProProgramming
are not permanurces waiting to
ure specific sof
lmost unlimite
ning different oduction Cloud
derations. HereCenter and acy cost factors or power requ
ons for certain
multiple users g upon the spe
enerally posses
esses of humantherefor) that
perience and s
ndustry–wide e
ecom, Enginee
client-server aran application architecture. T
ddle tier" on we the middle ti
s means that thwidth; i.e. expen
ovider and Interfaces
nent parts o be used,
ftware.
ed storage
hardware d. This will
e, Cloud–ross Data (e.g. less
uirements) n types of
within the ecific user
ssed by an
n experts, would be
specialized
experience
ering and
(4 Marks) rchitecture that uses The most
which the ier can be
he network nsive.
(b) Discus
Largeand cbrancoverc
(i) CcnW
(ii) Smta
(iii) N
pfca
(iv) I
ptdap
(v) I
sloeca
(vi) A
rlor
(vii) R
rr
6. (a) An elect No. of For th For th Over Surch
Draw a Flthe total c
Gurukripa’s
ss Data Centre pe enterprise IT complexity of dch locations. Scoming them ar
Control skyrochallenge for laneeds by elimiWAN for remote
System perfomanagers shoulthe performancadministration ti
Network conprocessors demfurther goes ucustomers to bare not designe
IT administraprotect and moto invest in sydashboards anautomatic loadproviding dashb
Inadequate Dsystems and dioss in the eveenables IT staffcenter headquaadministrators w
Adopting newresources, IT mook for enterprobust tape em
Resource balreduced operatround-the-clock
tric supply comf units consumhe first 200 unithe next 300 unit500 units
harge @ 20% oflow chart for thharges with the
s Guideline An
protection chalmanagers undata protection ome of the tore as follows:
ocketing datarge enterprisenating redundae backups, net
rmance and d look ahead 3
ce and capacitime by eliminat
gestion and mands significanp, which is one strategic wit
ed to meet the
ation and staore complex daystems that aund reporting. Md balancing anboards and rep
Disaster Recosparate disk-bant of a disastef to manage rearters. It also with a compan
w risk pronemanagers haveprise-class data
mulation and sto
lancing: The tional budgets,k monitoring an
mpany charges tmed ts ts
f the bill is to behe above, whiche consumer nu
nswers for In
lenges and besderstand the cthroughout the
op challenges f
ta growth: Des. Several typeant data. Datatwork replicatio
scalability: To-5 years and chty they will neing the need to
connectivityntly high inputne of the biggh their networsudden upsurg
aff time at pata protection sutomate disk-suMinimum reqund tuning; autporting.
overy plans:ased solutions
er. Enterprise Iemote-office ba
minimizes thenywide view of
e, cost-effect worked to proa protection soorage pooling.
enterprise chi, increased dend managemen
the following ra
e added to the h will read the mber and the u
nformation Te
6
st practices solriticality of dateir enterprisesfaced by large
Data growth ises of data dedua deduplicationon, and disaste
o avoid data choose a data proeed without ad load balance a
y architecturet/output (I/O), gest data centerk infrastructurege in network d
premium: Datstandards to mubsystem manirements for ltomatic system
Large enterpin branch offic
IT managers shackup, deduplice burden on data protection
tive data prootect their inveolutions that m
ief technical omands on exisnt, and the per
ates for its domCharges/uni
1.60 2.10 3.90
charges. consumer numunits consumed
echnology an
utions. (Any 4 ta protection ch— including da
e enterprise IT
s the biggest uplication techn also reduces r recovery.
center sprawl iotection “targetdding new sysnd tune new sy
e: The new gand if these seer infrastructue rather than udemand.
ta protection meet while stayinagement, redularge enterpris
m monitoring a
prises that havces are particuhould considercation, replicatIT administratn efficiency.
otection techestment in exismitigate these
officer needs tsting infrastrucriodic upgrades
mestic consumet (`)
mber and the nud.
d Strategic M
points) hallenges and ata centers, dismanagers an
data center nologies help ithe data that
n the data prot” system that wstem images. ystems needed f
generation of ervers are virture challenge. Vusing the tradi
IT administrating within a limuce complexityse data protecand “phone ho
ve been usingularly vulnerablr the use of a ion and restoretors in branch
hnologies: Witing technologcosts and risk
to strike a wocture, maximizis that today’s te
ers: (4 Marks)
umber of units
Management
try to mitigatesaster recoveryd the best pra
hardware infrain reducing datt must be sent
otection envirowill scale to accoIt also saves for scaling.
servers with ualized, this reqVendors shoultional LAN swit
tors have mormited budget. Ty, and providection platformsome” function
g physical tape to downtimeconsistent plate operations fro
locations and
th limited budies. IT managek with feature
orking balanceing availability,echnology dem
consumed and
(4 Marks) e the cost, y sites and actices for
astructure ta storage t across a
nment, IT ommodate money in
multi-core quirement d help its tches that
e data to They need e effective s include: ality; and
pe backup e and data tform that om a data d provides
dgets and ers should s such as
e between , ensuring
mands.
d print out
(b) Enume
The appromaking reare –
St
1. DefBPAreq
A
A
Gurukripa’s
erate the steps
oach to BPA enecommendation
tep
fine why A is uired
Ta(a(b(c
YES
s Guideline An
involved in Bu
tails understanns on how bes
The Entity shoure – a) Poor and Db) Lack of Manc) Errors in Ma
STA
READ CON
IF UN> 50
IF UN> 20
AMT = UN
CHRG=AMT
PRINT CONSN
MORRECO
STO
nswers for In
usiness Process
nding how inforst to automate
ld first define w
eficient Customnagement undeanual Processe
ART
SNO, UNITS
NITS 00
NITS 00
NITS*1.60
T+AMT*0.20
NO, UNITS, CH
RE RDS
OP
NO
Y
Y
NO
NO
nformation Te
7
s Automation. (
rmation is collethose process
Dewhy it plans to
mer Service. erstanding of B
es leading to hi
AM500)
1
AM200)
HRG
YES
YES
echnology an
(Any 4 points)
ected and proceses for maximu
escription implement a B
Business Procesgher costs.
MT = (UNITS–)*3.90 + 300*10+200*1.60
MT = (UNITS–)*2.10+200*1.
CONSNO –CHRG – TotUNITS – NuAMT – Tota
d Strategic M
essed on a dayum benefit. Th
BPA. Some com
sses.
2.
–60
– Consumer Nutal charges umber of Unitsal amount
Management
y–to–day basis,he steps involv
mmon reasons f
mber
s consumed
(4 Marks)
, and then ed in BPA
for BPA
St
2. UndappRuleReg
3. Docthe whibe auto
4. DefiObjeGoaachiimpBPA
5. EngBusProCon
6. ComROIProj
Gurukripa’s
tep (d
(e
(f
(g
derstand plicable es /
gulations
(a
(b
cument process,
ich is to
omated
T(a(b(c(d(e(f(g
N(i(i(i
ine the ectives /
als to be ieved by
plementing A
TG• • • • •
gage the siness cess
nsultant
T(a(b
(c
(d
mpute I of BPA ject
F(a(b(c(d(e
(f
s Guideline An
d) Problems indiscounts, p
e) Problems inreceipts an
f) Ineffective audit or law
g) Unable to r
a) GovernanceRegulations
b) The Entity sthe followin(i) Rules an(ii) Docume(iii) Legal E(iv) Audit, R
The following asa) What documb) How do thec) What formad) Who is invoe) What are thf) Can there bg) How are ex
Note: Documen) provides clari) helps to idenii) allows to re–
The Entity shouGoals should ha
Specific, i.MeasurabAttainableRelevant, Timely, i.e
The choice of BPa) Objectivityb) Experienc
in resolvingc) Expertise
proposed sod) Capability
hardware, s
inancial Impacta) Savings in Eb) Cost of Spac) Eliminating d) Reducing the) Lower Inter
avoiding duf) New Reven
nswers for In
n Payment Procpaying for goodn Collection Pr
nd payments.Document Man
wsuit or not beiecruit and train
e is establisheds and Local, Stashould ensure ng areas (illustrnd Regulationsent Retention REffect of TransaReporting and C
spects need toments need to e documents orat are they in: olved in processhe legal aspectbe a better wayxceptions in the
ntation of preseity on the procntify sources of–design the pro
ld determine thave the followin.e. clearly definle, i.e. quantifi
e, i.e. achievabi.e. applicable
e. to be achieve
PA Consultant y of the Consu
ce of the Consug critical busineof the Consultaolution.
y of the Consultsoftware and s
t of Benefits froEmployee Salarace regained fro
Fines to be pahe cost of auditrest Cost and buplicate paymenue Generation
nformation Te
8
Decesses, e.g. duds and servicesrocesses, e.g.
nagement, e.g.ing able to findn new employe
d by a combinaate, and Centrathat any BPA arative list) – applicable to t
Requirements (actions, Compliance Re
be kept in minbe captured?
riginate? Paper, Fax, emsing of the docts on processiny to do the same Process hand
ent process process, f inefficiency, bocess better.
he key objectivng attributes (Sned, iable in moneta
ble through besto the Entity, a
ed within a give
depends on thultant in undersultant – (a) withess issues. ant, to clearly a
tant in recommervices as appr
om BPA includery by not havinom paper, file aid by Entity duts and lawsuitsbetter Cash Flonts, collecting Aopportunities.
echnology an
escription plicate or late s not received, delay in collec
. not being abled all documentsees, but where
tion of Internaal Law. adheres to the
he Entity, (time period an
equirements.
nd while docum
mail, PDF, etc.?cuments? g of these docu
me job? led?
ovides the follo
bottlenecks, an
ves / goals of thSMART) –
ary terms, st efforts, and en timeframe.
e following facstanding/evaluah the Entity’s b
articulate the b
mending and imropriate to mee
e the followingng to replace thcabinets, reduc
ue to delays bes. w managemenAccounts Rece
d Strategic M
payments, misetc.
ction, mismatc
e to find docums. employees are
al Corporate Po
requirements o
nd format),
menting the pre
uments?
owing benefits –
d problems, an
he process imp
ctors – ating the Entitybusiness proces
business value
mplementing a ceting the Entity
g – hose due to attced. ing avoided.
nt by availing eeivable faster, e
Management
ssing early pay
ch between ca
ments quickly d
e urgently requ
licies, External
of law, particul
esent process:
–
nd
provement activ
y’s situation, sses, and (b) g
of every aspec
combination ofy’s BPA require
trition.
arly payment detc.
ash
during an
uired.
Industry
arly in
vities.
enerally
ct of the
f ements.
discounts,
St
7. DevBPA
8. TesBPA
7. (a) What is
Transmiss
Guided Ma specific
1. Twismost exten
2. Coaxinsulaused periph
3. FibreSignasigna
Gurukripa’s
tep (g
(hFocoth
velop the A
(a
(b
st the A
(a
(b(c
(d
s Transmissionsion Media conn
Media/Boundpath. Some of
ted-Pair Wirewidely used m
nsively in home
xial Cable: Thate and protecin high-serviceheral devices. I
e Optics: This als are convertls and provides
Guided M
s Guideline An
g) Revenue byTranscripts,
h) Building buor Senior Manaomputed basedhe BPA Project
a) Based on thobtained.
b) Then, the C
a) The new pradditional “
b) Testing is ac) Testing –
(i) allows (ii) increas(iii) decrea
d) The Final Vthinking an
n Media? Discusnects the mess
Media: Guidethe common e
e: Twisted-pairmedia for telee and office tele
his telecommut it. Coaxial cae metropolitan It is used exten
media consistsed to light fors increased spe
Media (Wired
Twiste
Co-a
Fib
nswers for In
y way of chargi, Medical Recosiness by provagement’s decid on the above.
he ROI, BPA Re
Consultant deve
rocess should b“exception procan iterative pro
room for improses user adoptises resistance
Version of the Pd experience in
ss its various tysage source wit
ed Transmissioexamples of gu
r is ordinary tecommunicationephone system
nication mediaables can carryareas for cabl
nsively in office
s of one or mom and fired byeed and greate
Transmi
d)
ed-Pair Wire
axial Cable
ber Optics
nformation Te
9
Deing for instant rds, etc.) iding superior lsion–making p
e financial savin
eports, etc. Top
elops the requi
be tested to decessing” steps ncess, and seek
ovements prioron, and to change.
Process should n developing th
ypes. th the message
n Media uses auided media are
elephone wire, ns and is used
ms and many LA
a consists of cy a large volume TV systems, e buildings and
ore hair-thin filay laser in burs
er carrying capa
ission Media
U
echnology an
escription access to reco
levels of custompurpose, the ROngs, and compa
p Management
isite BPA to me
etermine how wneed to be incl
ks to remove al
r to the official
be documenthe BPA, and wh
e receiver by m
a "cabling" syste Twisted Pair,
consisting of cd for both voicANs and WANs.
copper or alumme of data andand for short-
d other work sit
aments of glassts. Optical fibracity than coax
Unguided Med
Terre
Radi
Micr
Infra
Com
d Strategic M
rds (e.g. Public
mer service, higOI for the BPA aring with the
t approval to go
eet the specifie
well it works anluded. l problems.
launch of the
ted, to capturehich can be use
means of Guide
tem that guideCoaxial cable
copper wire twce and data tr.
minium wire wd allows high-s-distance connetes for local are
ss fibre wrapperes can carry dxial cable and tw
dia (Wireless)
estrial Microw
io Wave
ro Wave
ared Wave
mmunication S
Management
c Information,
gher goodwill, Project should Investment req
o ahead should
ed goals.
nd identify whe
new process,
e all of the worked to train new
ed or Unguided
es the data signand Fibre optic
isted into pairsransmissions.
wrapped with sspeed data traection of compea networks.
ed in a protectidigital as well wisted-pair line
)
wave
Satellite
Student
etc. be
quired for
d be
re
k, w people.
(4 Marks) Media.
nals along cs.
s. It is the It is used
spacers to ansmission puters and
ive jacket. as analog
es.
Unguidedbut nothincommon Communic ♦ Terrestsignals anform of el ♦ Radio Wa millimetcommonly ♦ Micro Wmillimetercommunic ♦ Infrareinfrared ill ♦ Commuthrough wretransmitstations).
(b) Define Thre
Threat: Asystem. N ♦ Unstrufrom the Inetwork. Tare done m For exampsite is septhey know ♦ Structuusually uncreate hatargets a intelligenc ♦ Externanot have afrom the I Internal These usediscontent
Gurukripa’s
d Media/Unbng to guide thexamples of ucation Satellites
trial Microwavnd is used exteectromagnetic
Waves: Radio ter to 100,000 y used transmis
Waves: Microwr, or equivalecation, radar sy
ed Waves: Influmination allow
unication Satwhich to transts signals; the They are used
eat. What are va
A Threat is anetwork security
ctured ThreaInternet. ManyThese include more out of cu
ple, if a compaparate from thew is that if the c
ured Threats nderstand netwcking scripts tspecific destin
ce organization
al Threats - Tauthorized accInternet or dial
Threats - Tyers either haveted former or c
s Guideline An
bound Media:hem along a sunguided medis.
ve: Terrestrial ensively for higwaves.
waves are an km, making it ssion media in
waves are radiontly, with freqystems, radio a
frared light is uw people or an
tellites: Commmit signals. A satellite acts extensively fo
arious threats t
nything that cay threats can b
ats - These oriy tools availableport-scanning
uriosity than wit
any’s external we internal inforcompany’s web
- These origiwork systems dto penetrate thnation or groups.
These originateess to organizalup access serv
ypically, these an account oncurrent employ
nswers for In
Unguided Traspecific path. Tia are Terrestr
microwave megh-volume as w
invisible form one of the widthe wireless Lo
o waves with wquencies betw
astronomy, nav
used in industnimals to be ob
munication satesatellite is so
as a relay stator high-volume
to a computer n
an disrupt thebe categorized
ginate mostly e to anyone ontools, address
th a malicious
web site is hacrmation that sb site is hacked
nate from indidesign and thehose network p. Usually, the
e from individuation’s computevers.
threats originan a server or pyee or contracto
nformation Te
10
ansmission MedThe data signarial Microwave
edia uses the awell as long-dis
of electromagndest ranges in tocal Area Netw
wavelengths raween 300 MHvigation and spe
rial, scientific, bserved without
ellites use the aome solar-powetion between sas well as long
network’s secu
e operation, fuinto four broad
from inexperien the Internet s-sweeping toointent in mind.
cked; the compits behind a pr
d, then it is an
ividuals who ae vulnerabilitiessystems. An in
ese hackers are
uals or organizer systems or
ate from indivphysical access or. Majority of
echnology an
dia consists of als are not boue, Radio Wave
atmosphere as stance commu
netic radiation the electromag
works.
anging from asz (0.3 GHz) ectroscopy.
and medical at the observer
atmosphere (mered electronicsatellite transmg-distance com
rity?
unctioning, inted themes:
enced individuacan be used to
ols, and many
pany’s integrityrotective firewunsafe place to
are highly mots of those systndividual who e hired by ind
zations workingnetwork. They
iduals who hato the networksecurity incide
d Strategic M
a means for thund to a cabli
es, Micro Wave
the medium thnication of bot
that varies in wgnetic spectrum
s long as one mand 300 GHz
applications. Nibeing detected
microwave radioc device that
missions stationmunication of
egrity, or avai
als using easilyo discover weaothers. Most o
y is damaged. Eall, the public o conduct busin
ivated and tectems. They canpresents a str
dustry competit
g outside an oy usually work t
ve authorized k. An internal tnts originate fr
Management
he data signalsng media. Somes, Infrared W
hrough which toth data and vo
wavelength from. Radio waves
meter to as shoz. These are
ght-vision devd.
o waves) as threceives, amp
ns on the grouboth data and
lability of a n
y available hacaknesses in a cof these kinds
Even if the extdoes not knowness.
chnically compn understand aructured threators, or state-s
organization, wtheir way into
access to thethreat may comrom internal th
s to travel me of the
Waves and
o transmit oice in the
om around s are most
ort as one used for
ices using
e medium lifies, and
und (earth voice.
(4 Marks)
etwork or
cking tools company's of probes
ternal web w that. All
etent and as well as t typically sponsored
which does a network
e network. me from a reats.
8. (a) Discuss
1. Classadvan(a) C
a(b) D
c(c) F
2. Facto
(a) Selo
(b) To
(c) Sw
(d) Ot
Generic o
Stra
tegi
c Ta
rget
(b) Is Supply C
Supply Ch1. Scop
transpplanncompcontropoint
2. Focuof buright
(c) Explain the
1. Syncday, used E.g. F
Gurukripa’s
Questio
s strategic alter
sification: Acntage from threCost Leadersare price–sensiDifferentiatioconsumers whoFocus, i.e. prod
ors: Porter sugSharing: Manaexisting and poowering costs, Transfer of Sorder to gain coSize: Large Firwhile small FirmOthers: In addthe appropriate
or Basic Strate
Industry w
ParticulaSegment O
Chain Managem
hain Managemepe of Activitportation, ware
ning. Althoughponents. Logistolling the movof consumptio
us of Activitiessiness transforprice. It reduce
e meaning of Schro Marketinor on hour bato smoothen o
Fans and ACs s
s Guideline An
on 8 is compuls
rnatives with re
ccording to Poee different ba
ship, i.e. produitive.
on, i.e. produco are relatively ducing product
ggested that thagers should potential businesor (ii) raising d
kills: Firms caompetitive advams with greate
ms have to adodition to the abe strategy.
egies
Un
wide
ar Only
ment same as L
ent is an extensies: Logisticaehousing, hand these activitic Managemen
vement and stoon. s: Supply Chairmation and inves costs of org
Synchro Marketing: In some caasis, causing idor regularize tsold at off seas
nswers for In
sory. Answer a
eference to Mic
orter, Genericses – ucing standard
cing products price–insensiti
ts and services
he appropriate sperform cost–bss units. Sharindifferentiation. an “transfer” skantage. er access to resopt Focus stratebove, the type
niqueness per
Diffe
Logistic manag
sion of Logisticl activities typdling of materiaties also formnt can be termeorage of goods
n Managementvolves deliverinanizations and
ing and Augmeases, the demadle capacity or he pattern of on prices.
nformation Te
11
Section–B
any 5 Questions
hael Porter’s st
c or Basic St
dized products
and services ve.
s that fulfill the
strategy may bbenefit analysisng activities an
kills and expert
sources can adegy. of industry and
St
rceived by the c
erentiation
ement?
cs Managementpically includeal, fulfillment of
m part of Suped as one of its, services and
t includes moreng the right pr enhances cust
ented Marketingand for the prover–worked demand throu
echnology an
s from the rema
trategies.
trategies allo
s at a very low
considered un
needs of sma
be based on ans to evaluate “snd resources en
tise among au
dopt Cost Lead
d intensity of c
trategic Adva
customer
Focus
t. However, thee managementf orders, invenpply Chain Mts part that is related inform
e aspects apartroduct at the rtomer service.
g. oduct is irregucapacities. In gh flexible pric
d Strategic M
aining question
ow organizatio
w per unit cos
nique industry
ll groups of co
n evaluation of sharing opportnhances compe
tonomous bus
ership and / or
competition als
ntage
Low
Overall
e differences bt of inbound tory managemanagement, trelated to plan
mation between
t from the logisight time to th
ular, due to seasuch cases, sycing, promotio
Management
ns.
ons to gain co
sts, for consum
y–wide and d
onsumers.
the following –tunities” amongetitive advanta
iness units effe
r Differentiation
so play a role in
Cost Position
Cost Leaders
etween the twand outboun
ment, supply anhe latter has
nning, implemen the point of o
stics function. Ihe right place a
ason, some paynchromarketinn, and other i
(5 Marks)
ompetitive
mers who
irected at
– g a Firm’s ge by– (i)
ectively in
n strategy
n deciding
n
ship
(5 Marks)
o are – nd goods, d demand
different enting and origin and
It is a tool and at the
(5 Marks) arts of the ng can be ncentives.
2. Augmprodusecreservic
9. (a) What do
Star in BCGrowth shcompany. growth rat
Stars, a pothat are gpotential.
(b) What
tradit
Strategy M1. Stayi
lie in 2. Prom
execu3. Keepi
and a4. Exerc5. Pushi
VisionaryChief EntChief AdCulture BResourceCapabilit
1. Tran
(a) Mtinc
(b) Nat
(c) Stmb
2. Tran(a) M
ae
(b) Nsre
Gurukripa’s
mented Markeucts, and introtarial services,ce to much hig
o you understan
CG Matrix: BCGhare matrix also
The matrix iste.
osition in the mgrowing rapidlyBusiness organ
are the leaderional leader.
Managers haveing on top of the path of gooting a cultureute strategy in ing the Firm reahead of rivals cising ethics leng corrective
y trepreneur andministrator Builder e Acquirer and ties Builder
sformationalMeaning: Tranthe good of thnspires involvechanges in orgaNature of Leaaffected to do throughout theSituations: Ththeir life–cyclesmajor changesbe very useful d
sactional LeaMeaning: Traactivities and aexisting cultureNature of Leasuch as pay anrewards or penenhance an org
s Guideline An
eting: It referoduction of h, etc. Such innher levels.
nd by the term
G growth-sharo known for itss based on co
matrix, are chay. They also nnisations that e
rship roles pla
e the following what is happeod execution.
e of esprit de ca competent fa
esponsive to chin developing c
eadership to ee actions to im
L
d Strategist
Allocator
Leadership Snsformational Lhe Firm. Theyement in a misanizational perfadership: Traby stretching
e organization. his style may bs, in poorly pe. Transformatioduring periods
adership stylensactional Leaare more likelye and enhance adership: Trand status. They
nalties for achieganization’s per
nswers for In
s to provision ohi–tech servicenovative offeri
star in the cont
re matrix is a s cow and dog mbinations of
racterised by heed heavy invenjoy star posit
ayed by a strat
leadership roleening, closely m
corps (i.e. teaashion and perhanging conditicompetitively vensure that the
mprove strategyLeadership R
Crisis SoSpokespNegotiaMotivatoArbitratoProcess
Style: Leadership Styy offer excitemssion, giving foformance. ansformationaltheir abilities a
be appropriate erforming orgaonal Leaders wof uncertainty
e: dership Style
y to be associacurrent practicnsactional Leadprefer a more
evement or norformance stea
nformation Te
12
of additional cues, e.g. moviengs provide a
text of BCG ma
simple way tometaphors is relative marke
high market shavestment to mations have best
tegic leader? D
es to play, to enmonitoring prog
m spirit) thatrform at a high ions, alert for valuable compee Firm conductsy execution andoles – variouolver person tor or or Integrator
le use charismament, vision, iollowers a ‘visi
Leadership Sand increasing
in turbulent ennizations when
will challenge ewhen people a
focus more onated with imprces. dership Style u
e formalized apon–achievemenadily, but not d
echnology an
ustomer servicees on demand set of benefi
atrix?.
o portray an opopularly usedet share of th
are and high gaintain their pot opportunities
Distinguish bet
nsure effective gress, solving o
t mobilizes andlevel.
new opportunietencies and cas its affairs liked overall strates aspects
HPDCPP
a and enthusiantellectual stimon’ of a highe
tyle motivates their self–con
nvironments, inn there is a neestablished parare generally fe
n designing steroving the curr
uses the authoproach to moti
nt for employeramatically.
d Strategic M
es and benefitsd, on–line comts that promis
organisation’s pd for resource ae products or
rowth rate. Thosition and finfor expansion
tween a transf
strategy execuout issues, and
d energizes org
ties, bubbling apabilities. e a model corpoegic performanc
Head CheerleadPerceptive ListeDecision–MakerCoach and AdviPolicy Maker Policy Enforcer
asm to inspire pmulation and er calling so as
s followers to dnfidence, and a
n industries at eed to inspire radigms and weeling quite dis
eps and contrrent situation.
ority of its officivation, settinges’ work effort
Management
s built around mputer repair se to increase
portfolio of invallocation in a dSBUs and the
hey are productnance their rap
and growth.
formational lea
ution– learning what
ganizational me
with innovativ
orate citizen. ce.
der ener r ser
people to exertpersonal satisf
s to elicit more
do more than also promote i
the very start a company toays of workingstressed.
olling the orgaIt tries to bu
ce to exchangeg clear goals wits and general
the actual services, customer
(3 Marks)
vestments. diversified eir market
ts or SBUs pid growth
der and a (4 Marks)
t obstacles
embers to
ve ideas,
t them for faction. It e dramatic
originally nnovation
or end of o embrace g, and will
anization’s ild on the
e rewards, ith explicit ly seek to
(c) Sor
Conc• S
tbt
• Iu
10. (a) Contras
Typ
1. NewBusies
2. NatuDiveation
3. Linkto exisbusi
(b) Disting
1. Idengoal
2. Idenfunc
3. Ascefuncactiv
4. Iden& inrequ
5. Drafprog
S1. Life
Syst2. Info
requ3. Info
4. Data
5. SupMod
Gurukripa’s
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13
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15
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