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Riverbank, Kells Business Park, Kells, Co. Meath Ireland www.ktlabs.com
The Challenge
The Benefits
The Customer
IPC Global is an Enterprise Systems Integrator in Healthcare, Education,
Manufacturing, and Financial Services industries. Our consultants provide
comprehensive data engineering, application development, data science, hosting and
managed service services.
IPC Global is a Value Added Reseller (VAR) for Qlik, K4 Analytics, AWS and Hadoop
technology.
Our customers benefit from Enterprise Intelligence, where everybody is empowered
from a single source of truth. This space of data integration and analytics we call
Enterprise Intelligence.
The Challenge
Mark Meersman, Managing Partner: “Our process developed over time, requiring our
PMO office to manually gather information from each of our consultants, document it
in Excel and mashup the reports for our weekly Capacity Planning meetings.
The process inherently lacked the accuracy, completeness and timeliness of
information being gathered and published to management.”
The Solution
We moved to K4 Analytics. Our Project Management Office decided that the K4
extension would be better due to its seamless integration with Qlik, our existing BI and
data integration platform. K4 allows all of our consultants to enter their own planned
hours for the foreseeable weeks ahead. K4 allows us to project a week at a time, or
several weeks out what our utilization is going to be. Each consultant puts in the hours
of the person who is expected to work by customer and project.
Accounting for all of our consultants this way results in a Utilization % and facilitates a
discussion regarding unplanned hours. We have clear visibility in how many
consultants we have that we could move to a new project or how flexible we can be
with a customer. We integrate this planning with our actual results to see our forecast
accuracy. The capabilities of K4 Analytics has taken our firm to the next level of
capability and maturity with regards to operations planning.
IPC Global Resource Optimization
Industry: Consulting Management firm for BI and Analytics
Forecast Visibility
Manual Process
Human Error
Centralized Effort
Collaborative
Current Information
Accountability
Data Accuracy
Increased Visibility
Case Study
IPC Global Head Office,
Atlanta (GA)
Riverbank, Kells Business Park, Kells, Co. Meath Ireland www.ktlabs.com
Industry: Consulting Management firm for BI and Analytics
Management firm for BI and Analytics
Case Study
The Project
We segmented our project into Initializing data integration to pull Orders (projects) and
Resources (consultants) from our accounting system. With this information in our Qlik
with K4, our PMO was able to maintain what resources were assigned to what orders.
Finally, our consultants are able to enter their time and process results that give rise to
our capacity planning. We save many hours every week in data process and have confident
weekly meetings discussing our capacity. Our customers see this in our planning and
execution in their projects.
These are the main screens to assign, plan, input the hours planned to work on each client.
With a quick refresh the client list is updated, and we can activate or de-activate a client
with a simple check.
Indicators: % of utilization which tells us how flexible for change
% of billable hour
For more info contact:
Keily Johnson – Sr. Business Development Manager
