Iowa SHIP IRCTC kickoff webinar rev JL...HTH Iowa SHIP Kickoff 8/1/2016 For more Information, please contact: [email protected] 5 Quality Telemedicine (IQTC) SHIP

HTH Iowa SHIP Kickoff 8/1/2016

For more Information, please contact: [email protected] 1

Welcome to the HOMETOWN HEALTH

A PORTION OF THESE MATERIALS WERE PRODUCED PURSUANT TO 2016-2017 IOWA SHIP GRANT.

Program Kickoff Webinar

• All attendees are in “Listen Only” mode

• Questions or comments?- Open “Questions” pane in dashboard- Type in comments or questions- Comments will be monitored through out webinar. - Questions will be addressed at end of the webinar.

• This webinar will be recorded and posted for you to share with others on your team

• Handouts are available for download in the Handouts pane, and will also be emailed out to attendees after the webinar.

Webinar Etiquette

Kickoff AgendaHTH Welcome Jimmy Lewis, CEO

IRCTC Program OverviewJennie Price, ITC Program Director

Introduction of Team of Experts and Program Resources‐Healthcare Industry Transformation & Revenue Cycle Management Sandy Sage, RN ‐

HTHU Instructorwith Dale Gibson – Medicare Consultant

‐Medicare Webinar/CAH Webinars & Dale Gibson

‐The Importance of Education: Intro to the HTHU School of RCM Meghan Williams, HTHU Client Services Specialist

‐ ICD‐10 & Coding Webinars Jenan Custer, HCCS

‐ ICD‐10 Courses & Dr. Dunnick Jennie Price

Next Steps Jennie Price‐Ongoing Communication & Annie Lee Sallee‐ Your IRCTC Team Members‐ Program Dashboard‐ Pre‐Assessment

Questions Consortium Team



ITC Program Directors

ITC Program Director: Jennie Price HomeTown Health –Dir. of Business Development

ITC Program Evaluation & Assessment Manager: Elizabeth PetrieHomeTown Health

SHIP Coordinator: Jeana ChristensenIowa Dept. of Public Health

Kristy ThomsonHomeTown Health –COO

Kristy ThomsonHomeTown Health & HTHU Welcome & IntroductionJimmy Lewis, CEOHomeTown Health

Jimmy LewisCEO & Founder - HomeTown Health, LLC

• Jimmy has roots in rural South Georgia; received a Bachelor’s Degree in Industrial Engineering from Auburn. Jimmy has held senior management positions in six fortune five hundred companies.

• He came to health care from a position on the board of directors of a hospital, and later become market development officer for that hospital. Later became Vice President of Government Relations for Columbia/HCA’s 20 hospitals for the state of Georgia.

• Took his knowledge of the rural health care delivery system in Georgia and formed a consulting company, The Leadership Group. The Leadership Group sponsored development of the Georgia Rural Hospital Roundtable for advocacy for rural hospitals in the state legislature in Georgia.

• Jimmy formed HomeTown Health, LLC, a business development company advocating for and developing business opportunities for at least 55 member rural hospitals in Georgia. HomeTown Health’s efforts have been very instrumental in saving many of Georgia’s rural hospitals. In addition, membership has grown to states outside of Georgia.

• Jimmy has been instrumental in passing key rural legislation and regulation for hospital based nursing homes, state merit, PPS and critical access hospitals. All of these have been key to the survival of rural hospitals and rural health care in Georgia, and for hospitals in other states.

• HomeTown Health has expanded services into education as well having developed HomeTown Health University which now boasts of over 20000 students mostly in the Business Office arena for rural hospitals .



Who is HomeTown Health?

• Founded in 1999 as an organization of stakeholders committed to “Working Together for the Survival of Rural Hospitals”

• Started in Georgia, and have since expanded into various other states

• Currently provide: advocacy, education, grant management, business partner program, conferences, and other events to support Rural and Critical Access Hospitals and rural providers

HomeTown Health University• Started over 10 years ago as the online

education arm of HomeTown Health, and have served nearly 20,000 students!

• We work with individuals and over 300 facilities across the US and in several countries to provide accredited healthcare professional training – accredited by IACET

• Areas such as Annual Education/ Compliance, Revenue Cycle Management, Nursing Continuing Education, Health IT, Coding Training, etc.

Education Accreditation• Provide over 300 courses online, over 100 Webinars a

year, and various live training conference and workshops• Accredited Education from the International Association for

Continuing Education & Training (IACET)• Who accepts the IACET CEU? Full list at www.iacet.org

• American Association of Respiratory Therapy• American Board of Medical Microbiology• American Society for Clinical Laboratory Science• American Society for Quality• American Speech‐Language‐Hearing Association• Board of Certified Safety Professionals• The Child Care Development Associate National Credentialing

Program• Clinician’s View (Occupational, Speech, and Physical Therapy)• Federal Emergency Management Agency• Georgia, Massachusetts and Ohio Board of Nursing• Georgia Professional Standards Commission• Human Resources Certification Institute (for their Professional

in Human Resource Designation)• National Association of Rehabilitation Professionals in the

Private Sector• National Association of Social Workers

• National Board for Certification in Occupational Therapy, Inc. (NBCOT)

• National Council for Therapeutic Recreation Certification• National Registry of Emergency Medical Technology (EMT)• National Registry of Microbiologists• National Society of Professional Engineers• Society for Human Resources Management• State of Georgia, FL and Iowa Board of Professional

Engineers• The American Association of Integrative Medicine• The American College of Forensic Examiners Institute• The American Council on Pharmaceutical Education• The American Psychotherapy Association• The International College of The Behavioral Sciences• The National Board for the Accreditation of Occupational

Therapy (NBCOT)



Grant ManagementHTH and HTHU teams provide grant management and education support for various grants for last 14 years• HRSA Small Hospital Improvement (SHIP) Grant• FLEX Grants• Sub-grantee with ONC HIT Regional Extension Center• Partnering with various other healthcare-specific organizations i.e

Offices of Rural Health, Departments of Education, and similar Rural Health organizations like HomeTown Health

Healthcare Science Educator Industry

Certification

Kristy ThomsonIRCTC Team of Experts & ResourcesJennie Price, Director of Business DevelopmentHomeTown Health

SHIP Grant Program Overview

▪ Iowa Department of Public Health decided to follow the lead of other states and issue a Request for Proposal to contract out the management oversight and coordination of the SHIP program activities and services.

▪ HomeTown Health, LLC (HTH) was selected through the competitive process to help manage and provide coordinated services for the Iowa SHIP program.

▪ Like the IDPH, we believe that this will simplify the SHIP administrative tasks for hospitals and better utilize funding to achieve program goals and outcomes for participants



Quality

(IQTC)

SHIP Grant Program Overview

Telemedicine

(ITTC)

Revenue Cycle

(IRCTC)

IRCTC Program Goal

▪ Federal SHIP Grant Area:Prospective Payment System (PPS) or Payment Bundling (PB) investment activities that improve hospital financial processes

▪ enable small rural hospitals to purchase health information technology, equipment, and/or training to comply with meaningful use, ICD-10 standards, and payment bundling.

IRCTC Program Goal

The goal of the Iowa Revenue Cycle Transformation Consortium (IRCTC) is to build a group of hospitals and other stakeholders that work togetherto strengthen the rural health infrastructure andincrease access for small or rural Iowa hospitals.

This will be accomplished by supporting and reducing barriers to the improvement of hospital financial processes in areas such as:

▪ Revenue Cycle Management and staff development

▪ Reimbursement and Payer Updates

▪ ICD-10 support and training/education



RCM Barriers & Challenges

The challenges related to this rapidly changing healthcare environment affect the role of the

clinical, operational and financial staff of hospital.

In the midst of large scale transformation comes nearly constant payor changes, and the recent

industry change to ICD-10.

The Revenue Cycle team, with its greater inherent challenges for small hospitals and individuals that

often wear multiple hats, faces an even greater challenge to keep up.

IRCTC Program Goal

TRANSFORMATIONnoun: a thorough or dramatic change in form

Program FormatThe HomeTown Health ITC Program includes:

• Consortium Webinars

• Online Training Courses to support staff development & implementation of best practices

• Live Training Meeting

• Team of Experts Consultation & Help



Your Consortium Team

HomeTown Health

Area Experts

Your IRCTC Team of Experts

How did we select this team of experts?

• based on qualifications that are evident in their training and past experience

• their professional expertise in the subject matter

• proven success helping other hospitals through some sort of transformation

• committed to helping Iowa

Your IRCTC Team of Experts

• Annie Lee Sallee, MBA, CPC, CPMA, Revenue Cycle Specialist/Area Lead ‐HomeTown Health

• Meghan Williams, Customer Relations Coordinator ‐HomeTown Health University

• Sandy Sage, RN, PPS/PB Trainer ‐HomeTown Health Trainer • Dale Gibson, Medicare Expert ‐Dale Gibson Medicare Consulting • Jenan Custer, CCS, CPC, AHIMA Approved ICD‐10‐CM/PCS, Trainer and

Ambassador ‐ HCCS • James Dunnick, MD, FACC, CPC, CHCQM'S ‐Cardiologist and Certified

Coding Trainer ‐The Dunnick Group

• Other Consortium participants to be invited based on Pre‐Assessment results and feedback on the current status and needs of the participating hospitals.



Your Consortium Team

Iowa HospitalTeams

“Solve WITH, not for…”“Choose Your Own Adventure”

“Redefine ‘best’ and ‘practices’”

HomeTown Health

Area Experts

Webinar InteractionHear from YOU:

• Live Polls and other questions regarding direction you want the Consortium to take

• Best Practices, successes or challenges, in your hospital and from others

Which area of the Revenue Cycle would you say is the strongest

in your hospital?



Healthcare Transformation & Revenue Cycle Management

Sandy Sage, RNHTHU Instructor

Sandy Sage, RNRevenue Cycle Instructor/TrainerHomeTown Health University

• Project Leader for the SHIP grant programs:REV UP Your Revenue Cycle and Managed Care Consortium

• Most recently, she served as a Revenue Cycle Manager for Dodge County Hospital in Georgia

• She has been a Registered Nurse since 1990

• She has been a Nurse Manager in the ED & Med/Surg, Case Manager, clinical liaison between medical and accounting, Revenue Analyst, Quality Coordinator, and BO staff trainer

Healthcare Today

How does the changing healthcare environment affect our hospitals?

What should we do about it?



Volume to Value▪ CAHs are currently reimbursed based on cost

▪ PPS hospitals are paid – OP - Fee for Service – IP - DRG payments

▪ PPS are feeling the change first

▪ CAHs are next to be affected

▪ Conditions of Participation reflect coming change

Cost Sharing▪High deductible plans▪ Increased premiums▪Higher co-pays

Kaiser Foundation Cost Sharing increased 230% since 2006

6 x faster than wage increases

Adjusting to ChangePast Behavior▪ Increase rates to private insurers to compensate

for lower reimbursement from government payers

▪ Didn’t worry about collecting co-pays and deductibles because the payment for service was high

Response▪ Private insurers are narrowing networks and

rolling out value based plans



How do we respond?

First Reaction to decreased reimbursement:

▪ Administration cuts staff to decrease costs

▪ Hours, salaries and employees take the hit

▪ “Off with your heads!”

▪ Stress and fear take over

▪ Attitudes and morale are low (affecting patients)

▪ Creates another set of problems

Solution?

Don’t weaken the workforce; Strengthen the Revenue Cycle!

Strengthen the Core

RegistrationChargingDocumentationCodingFocus on areas that will make the

biggest impact!



Finding Weakness

▪ Key Performance Indicators▪ Determine Standard Benchmarks▪ Monitor and Measure▪ Find areas needing improvement▪ Make changes▪ Monitor and Measure

CULTURE

Create a culture of responsibility

andAccountability.

Are your staff held responsible?

Adapting

Do More with Less

As you strengthen the Revenue Cycle you will streamline processes

Errors will decrease

You can focus on improving other areas and processes

Revenue will increase and Cost will decrease



Action Items

Imperative that you help your staff to keep up with changesImperative that you make ongoing staff education and professional training a requirement

How will the IRCTCprogram help?

Monthly Medicare WebinarsMedicare Reimbursement Update Webinar Led by HomeTown Health Education Team and Trainer Dale Gibson HomeTown Health offers this monthly Medicare Update to help hospitals stay on top of the latest changes in state and federal policy. ‐ reimbursement updates on the most current Medicare policies and procedures.‐ reviews the most current changes in Federal policy and procedures as it relates to filing claims to Medicare.‐ help Medicare Billers, Business Office Managers and CFO's stay ahead of the game‐ held on the 2nd Wednesday of the Month



Quarterly CAH WebinarsQuarterly CAH Reimbursement Training Webinar HomeTown Health offers this quarterly CAH Series to help hospitals stay on top of the latest changes in billing requirements, specific to the needs of Critical Access Hospitals. The experts in the field, Dale Gibson and Leanne Layne come together to share their knowledge and expertise in the world of CAH reimbursement and billing. Topics to include items such as: • CAH Billing Overview & Inpatient Billing • CAH Swing Bed Billing, Chart & Cost Reporting • CAH Outpatient Billing • Method II Elections, plus other Content TBD as needs

arise.

Quarterly IRCTC Transformation Check-Ins

Revenue Cycle Management Transformation Series The primary consortium quarterly check‐in series providing training in areas of Revenue Cycle Management and assistance in rolling out the RCM online staff development education in your facility. The intended audience for this series include Business Office Manager, Revenue Cycle Director, and other related department heads.

Topics to include: • Introduction to School of Revenue Cycle Management Program: Importance of Education in the Business Office

• PFS Certifications and Business Office Staff Retention and Development • Business Office Leadership, Reporting, and Benchmarking for Improvement ‐ “REV UP” Your Revenue Cycle Benchmarking

Online Staff Development SupportCourses – Revenue Cycle Mgmt

School of Revenue Cycle Management and PFS Certifications HTHU’s School of Revenue Cycle Management is dedicated to training business office managers/directors and staff in all aspects of the revenue cycle. Students are offered a wide menu of curriculum choices that cover the critical components of generating revenue for the hospital.

The PFS/Business Office Certification courses are available individually and grouped for certifications. HTHU Business Office Certifications have been proven to decrease errors, increase knowledge base, increase clean claims and increase revenue. HTHU proudly offers posters, in‐person and web‐based assistance from our team, as well as a career advancement guide for incorporating education into job performance, annual evaluations or job advancements.



The Importance of The Importance of Education: Intro to the HTHU School of RCM Meghan Williams Customer Relations Coordinator HomeTown Health

Meghan WilliamsCustomer Relations CoordinatorHomeTown Health

• Meghan joined the HTHU staff in May 2012• Coordinates social media for HomeTown Health &

HTHU, website development and maintenance• Education reporting for HTHU subscribers,

education course review, as well as coordination of sales/marketing/retention for HTHU

• Completed a B.A. in Speech Communications from the University of Georgia

• Meghan’s career in healthcare began as a Human Resources Director in southwest Georgia where she was responsible for all aspects of employee relations, payroll/benefits, workers compensation, annual education development and training, as well as serving as the HIPAA Compliance Officer.

• She also served as an active member of the hospital authority’s volunteer group.

Why do We need Education?

Relevancy to Industry

Professional Development

Cohesive Knowledge Base

Empowerment of Staff

Regulatory Compliance

Financial Stability & Viability

Why do we need education?



▪ Vital Role – Key Component to Outcomes– Patient Encounter– Records & Documentation

▪ Customer Service – Setting the Tone– Patient Encounter

▪ Best Practices for Successful Encounters– Collections

Patient Access

▪ Familiar with Industry Transformation

▪ Best Practices for Financial Stability– Denials– Communication with Payors– Documentation & Coding

Business Office

▪ On-Demand Training (Medicare & Industry Updates)

▪ Business Office Certifications– Patient Access, Billing, Financial Counselor, Healthcare

Hospitality

▪ Computer Skills

▪ Accounting

▪ Facility Compliance

▪ Management & Leadership

▪ Office Education– Billing, Patient Access, Financial Counseling, Health

Information Exchange

HTHU School of Revenue Cycle Management



Demo of School of Revenue Cycle Management:

www.hthu.net

ICD-10 & Coding WebinarsJenan CusterHCCS

Jenan CusterDirector of Operations, Coding Healthcare Coding and Consulting Services (HCCS)CCS, CPC, CDIP, AHIMA Approved ICD-10 Trainer

• Jenan is a CCS, CPC, CDIP, AHIMA ICD‐10‐CM/PCS Approved Trainer, AHIMA Ambassador, and AS in Health Information Management

• She has been involved in the coding and HIM areas for over 14 years and has been a partner with Home Town Health for four years

• Jenan oversees a coding team exceeding 200 remote coders, consulting services, and coding for over 100 facilities all across the United States

8/1/2016

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J E N A N C U S T E R C P C , C C S , C D I P A H I M A A P P R O V E D I C D - 1 0 - C M / P C S T R A I N E R A N DA M B A S S A D O RD I R E C T O R O F C O D I N GH E A L T H C A R E C O D I N G A N D C O N S U L T I N G S E R V I C E S ( H C C S )

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HomeTown Health– Iowa

© 2015 Healthcare Coding & Consulting Services© 2015 Healthcare Coding & Consulting Services© 2015 Healthcare Coding & Consulting Services

AGENDA

HCCS Overview and Services

HCCS’s Partnership with Home Town Health

What we're seeing Post ICD‐10 ‐ needs of hospitals

What Iowa Participants can expect from Quarterly Webinars

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© 2015 Healthcare Coding & Consulting Services

HOME TOWN HEALTH ‐ IOWA

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Introduction to HCCS

8/1/2016

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HISTORY & MISSION

2006: HCCS established to provide remote coding and HIM consulting services

Culture committed to uncompromising values, dedicated to our clients

Passion for delivering integrity and accuracy, one chart at a time

Leading provider for remote coding, auditing & CDI

Provide short‐term or long‐term coding on both partial‐department or complete outsourcing basis, as well as direct hire staffing

Named a 2014 Top Medical Coding Company, by MedicalBillingAndCodingOnline.com

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Remote Medical Coding

Coding & Documentation Audits

Clinical Documentation Improvement

ICD‐10 Training & Education

Interim HIM Staffing

HCCS SERVICES

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Highly transparent reporting on coder scheduling, productivity, and accuracy.

Coders maintain a 97% accuracy with up to 6% of all charts continuously being audited, one of the most robust auditing processes in the industry

HCCS’s ChartCounts is able to monitor productivity and provide up‐to‐the‐minute tracking and reporting

SERVICES: REMOTE CODING

Accuracy Rate Comparison

Industry Standard

HCCS Actual

Coding Accuracy 95% 98%

Reimbursement Coding Accuracy 98% 98.7%

All coding is done with in‐house coders, we will not use any subcontractors

All Chart Types Coded Inpatient

Observation

Emergency Department

Outpatient/Ancillary Services

Same Day Surgery

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8/1/2016

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© 2015 Healthcare Coding & Consulting Services© 2015 Healthcare Coding & Consulting Services

Variety of audits offered to ensure compliance

Comprehensive review of all coding elements and documentation

DRG validation, APC validation, ProFee coding, RAC readiness/defense

Comprehensive summaries with education as requested

Performed on‐site or remotely

Evidence‐based education

SERVICES: CODING & DOCUMENTATION AUDITS

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SAMPLE AUDIT SCORE CARD

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VALUED CLIENTS

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HCCS managers have an average of 23+ years of HIM industry experience. Our management team is arguably the most experienced in the Remote Coding industry.

Rigorous recruitment process ensures only quality coders are being hired.

Based off of our continuous QA process, we provide all of our coders with evidence‐based training and feedback on an ongoing basis. This allows us to produce accuracy rates that far exceed industry standards.

Team of 200+ HIM professionals prepared to provide services to a range of medical facilities from critical access hospitals to level 1 trauma centers.

HCCS has the ability to ramp up to almost any sized project. Our in‐house recruiting group and robust HR department give us exceptional flexibility and scalability, well beyond the known ability of any of our competitors.

MARKET DIFFERENTIATORS

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Partnering to provide Quality Coding Guidance and Education

Preparation for ICD-10 Conversion through Live training sessions, remote, and on-demand

Assessments for Coding ICD-10 Complex Training in both CM and PCS Proficiency training on “Hot Topic Areas” of compliance

in both ICD, CPT, and Modifiers use Tailoring to the Coding needs of the Home Town Health

Participants

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HOME TOWN HEALTH ‐

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What we're seeingPost ICD-10 - Needs of Hospitals



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Coders have questions, it’s ok. Distinct Trends in ICD-10 Audits There are voids with on site ICD-10 expertise With lack of education, bad habits are forming now Lack of adequate documentation Defining Coding

Challenges Juggling ICD-10/CPT Understanding the importance of Source Guidance, and

being up to date with the most current guidance impacting coding



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What Iowa Participants can expect from

Webinars

8/1/2016

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HOME TOWN HEALTH – IOWA

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ICD-10 Updates

CPT Updates

Expert Guidance on ICD-10, CPT Coding….

Remedial Assistance on ICD-10

Updates to Source Guidance impacting coding- AHA Coding Clinics- CPT Assistants



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On Demand June 28th, 2016 - Conquering Colonoscopy CPT/ICD-10-CM Coding Many More!

Upcoming Live Audioconferences September 27th, 2016 - EMS Coding Compliance in ICD-10 and Beyond September 2016- "Preparing for the end of the Code Freeze: October 1,

2016“. Mastering ICD-10 Changes December 27th, 2016 - Unraveling Diabetes Coding in ICD-10-CM March 28th, 2017 - Physician E/M and CPT Reporting in the ED Setting June 27th, 2017 - Hitting the Mark on Compliant OB coding in ICD-10



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HCCS Overview and Services


What we're seeing Post ICD-10 - needs of hospitals

What Iowa Participants can expect from Quarterly Webinars

8/1/2016

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© 2015 Healthcare Coding & Consulting Services19

THANK YOU FOR YOUR TIME

We welcome all [email protected]

Quality

Value



Quarterly Coding & ICD-10 Updates

Quarterly ICD‐10/Coding Webinar SeriesLed by Jenan Custer ‐ HCCS In order to help hospitals stay on top of the latest changes and ongoing challenges in coding requirements, experts in the field come together to share their knowledge in the world of coding and ICD‐10. Recommended audience will include: Coders, HIM Managers/Directors, Business Office Staff interested in the topic.

Topics to include: • EMS Coding Compliance in ICD‐10 and Beyond & ICD‐10 Update • Unraveling Diabetes Coding in ICD‐10‐CM & ICD‐10 Update• BONUS: Preparing the the Code “unfreeze” on Oct. 1• Physician E/M and CPT Reporting in the ED Setting & ICD‐10 Update • Hitting the Mark on Compliant OB coding in ICD‐10 & ICD‐10 Update

Online Staff Development SupportCourses – Coding & ICD-10

From HTHU’s School of Coding & Documentation

ICD‐10 Clinical Documentation Improvement Series In this series designed for coders, physicians, and other clinicians, Dr. James Dunnick, a physician and certified coding trainer, cover common diagnoses of ICD‐10‐CM for each chapter.

In addition, a series of foundation courses are included from the School of Coding/Documentation



Online Staff Development SupportCourses – Coding & ICD-10

From HTHU’s School of Coding & Documentation

Foundation Courses Areas• Medical Terminology• Anatomy & Physiology• ICD‐10 Basics/Fundamentals & History• CDI Foundation Courses• Business Office Education

Live ITC MeetingTentative Dates: February 22‐23Courtyard Des Moines Ankeny

• A live 2‐day workshop with other participating hospitals will provide education in the area of Revenue Cycle Improvement and Coding training.

• Grant will provide for one attendee registration from each hospital, plus stipend for hotel for 2 nights (max. allowable amount for Iowa)

• Additional attendees can attend for a small fee (TBD)

Next StepsCalendar, Team Formation, & Pre-Assessment



IRCTC CalendarMedicare Update

Quarterly Training Other:

August 2016 X Kickoff Webinar/CAH Webinar

Pre‐Assessment

September X Coding/ICD‐10 ICD‐10 Courses Begin

October X Transformation Check‐In School RCMCourses Begin

November X CAH Webinar

December X Coding/ICD‐10

January 2017 X Transformation Check‐In

February X CAH Webinar Live Meeting in Des Moines

March X Coding/ICD‐10

April X Transformation Check‐In

May X CAH Webinar,Closing Webinar

Post‐Assessment

June X Bonus: Coding/ICD‐10 Results: Year Two begins!

Program Dashboard

www.hthu.net/irctc*password protected*

Password to be supplied once you complete Pre‐Assessment

Ongoing Communication

Monthly Email Support and “TO DO” list

communications from

Annie Lee Sallee ‐Revenue Cycle

Education Specialist



How to get the most from this program:

1. Highly recommend listening to Webinars together

2. Discuss the webinars and courses- What did we learn from it? - What practices need to be altered or changed at our

hospitals? Where are areas we can improve?

3. Decide who else needs to hear it, and share link/resources on the Dashboard (www.hthu.net/irctc)

4. Be prepared to provide ongoing feedback and help the Consortium to stay on track

“Getting Started” Checklist

1. Assign Project Manager/Team Leader

2. Complete the online Self-Assessment (www.hthu.net/itc)

3. Register Team on HTHU.net for Webinar Series

1. Assign a Team Leader

▪Team Leader – Good choices for this project include… (someone organized who will champion improvement in your Revenue Cycle i.e. Revenue Cycle Director, Quality Director, Dept. Manager)

▪This person will be HTH’s primary contact for communication of reports and schedule of coursework



1. Assign a Team Leader▪ Team Leader Responsibilities:– Watch Monthly/Quarterly Webinars– Invite and encourage/assign others on

your team to participate in webinars/ courses

– Lead monthly team meetings to gather feedback

– Work with other leaders in the hospital to distribute resources

– Lead the group in working together to improve

Who else is on your ITC Team?

▪ Team Sponsor – C-Suite representative

▪ Also Include:– HIM, Business Office, Patient Access, Case

Management, Clinical representatives

Getting Started: hthu.net/ITC



2. Hospital Pre-Assessment

▪ Should be completed by at least one senior level director/manager from your hospital's team (Team Leader or C-suite Sponsor)

▪ Only need one per hospital submitted

▪ Required to participate; responses will be kept confidential

▪ Will be asked to complete similar assessment at the end of the program

▪ Due by August 15th to participate!

2. Hospital Pre-Assessment

▪ As a group, where are we now in Iowa?

▪ What are common needs? Common obstacles?

▪ Where do we most need to spend our time and the grant dollars?

▪ What are YOUR hospital’s specific needs?

▪ How will we know this Consortium has been successful?What do you want the transformation to look like?

3. Register for Webinars

▪ Once Self-Assessment is submitted, we will reach out to the primary program contact/team leader with online Dashboard password.

▪ Click on the link(s) to register for program webinar(s) and share it with others on your Consortium Team

(2 Medicare Webinars, CAH Webinar, and Coding Webinar before next Check-in!)



Contact the [email protected]

Questions?

Documents

Iowa SHIP IRCTC kickoff webinar rev JL...HTH Iowa SHIP Kickoff 8/1/2016 For more Information, please contact: [email protected] 5 Quality Telemedicine (IQTC) SHIP