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1
Iowa Community Action Association’s 2019 Training Conference
July 17-18
West Des Moines Marriott - West Des Moines, Iowa
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Mission
To advocate for policies and services that benefit those striving for economic security.
Vision Iowa Community Action Association is the premier force ensuring those with less achieve more.
Shared Values and Beliefs Community Action is committed to serve the best interests of the poor, thereby serving the best
interests of everyone.
All people can learn and increase their skills and knowledge.
People and communities can change.
Every person and every community has endless potential.
Community Action staff are compassionate and skilled professionals.
We believe in being held to a high standard of excellence and accountability.
Welcome to ICAA’s 2019 Training Conference
Housekeeping Notes
Join the conference app by downloading the Attendify App. Search ICAA Training Conference 2019
On the app be sure to share all your fun conference photos and what you're learning
You can also Tweet and Share @IowaCAA and #ICAAcon19
The Hotel’s Two Rivers Grille Restaurant is open 6:30am -10:00pm
The Hotel’s Two River Lounge is open 6:30am - 12:00am
Hotel shuttle runs 7am-11pm and will travel within two miles of the hotel, as available
Restrooms are located south of the lobby
Hotel check in: 3pm / Hotel check out: 12pm
Proof of attendance sheets are available at each workshop
Workshop materials and feedback surveys will be available on ICAA’s website and mobile app
An overall conference evaluation will be emailed following the conference
Thank you for being here!
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Registration/Information - Foyer 8:00am — 3:30pm
Pre-Conference Meeting
Iowa Commission on Community Action Agencies - Boardroom A 8:30am — 11:00am
Power Grafix Community Action Shirt Sales - Foyer 10:00am — 5:15pm
Silent Auction Fundraiser (final bidding ends 9am 7/18) - Concord AB 11:00am — 5:00pm
Conference Kickoff Luncheon- Concord AB 11:00am — 12:30pm
Welcome
Barb Grant, ICAA Board President and Operation Threshold Executive Director
Lana Shope, ICAA Executive Director
Keynote Address: Looking Forward: Equity, Growth, and Community in a Changing America
Dr. Manuel Pastor, Professor of Sociology and American Studies & Ethnicity, University of
Southern California
Session 1 Workshops 12:50pm — 2:05pm
Infrared & Weatherization Building Clinic - In-the-Field Training (1:00pm-4:30pm)
Advocacy Starts with Us - Concord CD
What Now? How to Navigate Through Unexpected Employment Issues - Salon A
Census 2020: Why it Matters and What You Can Do to Help Get Out the Count, Part 1 of 2 - Salon B
Becoming a STAR Community: Using a Collaborative Approach to Assess Family Stability - Salon C
Session 2 Workshops 2:20pm — 3:35pm
Crucial Conscious Conversations: Taking Care of You While Taking Care of Business, Part 1 of 2 -
Concord CD
Board Basics: Understanding Financial Responsibility - Salon C
Census 2020: Why it Matters and What You Can Do to Help Get Out the Count, Part 2 of 2 - Salon B
New(ish) to Community Action - Salon A
Session 3 Workshops 3:50pm — 4:50pm
Ubuntu and Organizational Leadership - Salon A
Community Action & Coordinated Entry: Building Partnerships for the Common Good - Salon B
What the ? Is a Caucus? - Salon C
Crucial Conscious Conversations: Taking Care of You While Taking Care of Business, Part 2 of 2 -
Concord CD
Community Action Night at the I-Cubs 5:30pm
Bullpen Picnic begins at 5:30pm. Game begins at 7:08pm. Full registrants can RSVP
and receive one complimentary ticket when registering for the conference.
Additional, non-refundable tickets can be purchased for family, friends or those
attending only one day of the conference ($15.00 each). The ticket gets you into
the game and all-you-can-eat hot dogs, chips, water and soft drink from 5:30pm -
7:00pm. Cutoff date to order tickets is July 2nd. Transportation is on your own.
Come join your Community Action Colleagues for a fun night at the Iowa Cubs.
CONFERENCE AT-A-GLANCE Wednesday, July 17
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Thursday, July 18
CONFERENCE AT-A-GLANCE
Registration/Information - Foyer 8:00am — 12:30pm
Silent Auction Fundraiser Continued - Concord AB 8:00am — 9:00am
Breakfast Plenary - Concord AB 8:00am — 9:00am
State of the Association
Lana Shope, Iowa Community Action Association
National Update
Courtney Kohler, National Community Action Partnership
Closing of the Silent Auction Fundraiser
Session 4 Workshops 9:15am — 10:30am
Leadership Sustainability & Executive Transition Management - Salon A
Comprehensive Onboarding for New Staff - Concord C
Emotional Intelligence - Salon B
Destination: A Customer-Focused Culture - Salon C
Infrared & Weatherization Building Clinic/Class, Part 1 of 2 - Concord D
Stretch Break / Hotel Check-Out 10:30am — 11:00am
Session 5 Workshops 11:00am — 12:15pm
Signs of the Times: Substance Abuse in the Workplace - Concord C
Engaging the Community to Support Community-Level Work - Salon A
Situational Leadership - Salon B
Providing Essential Services Using a Trauma-Informed Lens - Salon C
Infrared & Weatherization Building Clinic/Class, Part 2 of 2 - Concord D
Together We Can - Celebratory Luncheon - Concord AB 12:30pm — 3:00pm
Presentation: Sound the Rallying Cry! Teach Your Team and Board to Tell Your Story in a
Compelling, Persuasive Way
Dale Bentlage, Chief Strategist and Principal, Juicebox
Awards Ceremony:
Recognition of Network Leaders: CCAP, ELITE & ROMA Professionals
Friend of Community Action Award
State Partnership Award
Robert F. Tyson Memorial Award
Prize Giveaways
6
Tuesday, July 18 Detailed Conference Schedule
Keynote Address:
Dr. Manuel Pastor Professor of Sociology and
American Studies & Ethnicity
University of Southern California
Looking Forward: Equity,
Growth, and Community in a
Changing America
Demographic changes and
widening income divides has
the nation wracked by anxiety
about population shifts,
economic uncertainty, and
political polarization. However,
studies have shown that
inequality stunts economic
growth, and if we want to move
forward, work needs to be done
at the local level to bring
together equity and growth.
What will it take to make this
happen? What are the roles of
institutions and communities?
How can we forge
collaboration for change in
policies and practices?
8:00am – 3:30pm
Community Action Shirt Sales
10:00am — 5:15pm
Wear your shirt to
Community Action Night
@ I-Cubs
Welcome:
Barb Grant ICAA Board President and
Operation Threshold
Executive Director
Lana Shope ICAA Executive Director
Infrared & Weatherization
Building Clinic - In-the-Field
Training @ WDM Home
Jay Bowen
Bowen & Associates, LLC Onsite Training @ WDM Home
This will be an onsite training at a
home in West Des Moines where
we will discuss and demonstrate
techniques in applications for
thermal imaging technology to
inspect building envelopes.
These include validation of
structural details, verification of
energy performance (insulation
and air leakage), and location
of moisture intrusion. Explanation
and demonstration will be given
for each application. We will
answer your questions about
infrared cameras, building
science, and their applications
towards building inspections.
Feel free to bring your infrared
camera to this training. Eligible
for 1.75 BPI CEUs. Note: workshop time 1-4:30pm
Advocacy Starts with Us
Roger Pavey
Community Action of Eastern
Iowa
Lana Shope
Iowa Community Action
Association Concord CD
The War on Poverty is on trial in
the court of public perception.
This workshop will look at how
our own assumptions,
statements, and actions can
either transmit or transmute
poverty. Has the War on Poverty
failed? Does our work really lift
people out of poverty? Do we
treat people differently because
they are poor? You will join your
peers in answering the big
Conference
Kickoff Luncheon
Welcome
Keynote Address
11:00am - 12:30pm Concord AB
Join us!
12:50pm – 2:05pm
Session 1 Workshops
Wednesday, July 17 REGISTRATION
in Foyer
Silent Auction Fundraiser
Items Open For Bidding
Concord AB 11:00am – 5:00pm
Continued Thursday
morning, with final
bidding closing
at 9am
All proceeds will benefit
7
questions facing our network.
The answer is within the
seemingly small things you do
every day. Learning Objectives:
1. Recognize the myths
surrounding our work 2. Learn
how high quality customer
service can lead to disruptful
change (in a good way)
3. Celebrate the differences of
opinions and approaches within
our network.
What Now? How to Navigate
Through Unexpected
Employment Issues
Emily Ellingson and
Brett Nitzschke
Lynch Dallas, P.C. Salon A
Do you feel lost when presented
with an employment matter you
were not expecting? Do you
have more questions than
answers each time a new
employment issue arises? This
interactive workshop will cover
everything from a general
overview of FMLA/ADA
interaction to handling
employee investigations and
discipline. Come prepared to
ask questions and evaluate
hypothetical examples.
Learning Objectives: 1. Properly
evaluate employment situations,
including issue spotting and
determining appropriate steps 2.
Understand how to properly
respond to a FMLA/ADA
employment matter.
3. Process through an
investigation into employee
conduct and the consideration
of whether to issue discipline.
Census 2020: Why it Matters and
What You Can Do to Help Get
Out the Count, Part 1 of 2
Allen Stansbury
National Community Action
Partnership Salon B
The Community Action
Partnership was recently
awarded a grant though a
grant though a national funder
Crucial Conscious Conversations:
Taking Care of You While Taking
Care of Business, Part 1 of 2
Donna Miller, Carrie Sodders and
Myra Thompson
Mid-Iowa Community Action, Inc. Concord CD
In this workshop, we will explore
the dynamics of conversations
when emotions are strong, the
stakes are high, and opinions
vary. Together, we will share our
agency practices based on our
study of the book Crucial
Conversations by Kerry Patterson,
Joseph Grenny, Ron McMillan,
and Al Switzler. This workshop will
also blend the Conscious
Discipline brain state model and
what powers and skills we have
access to in order to shift
unhelpful thinking as we interact
with others every day. Learning
Objectives: 1. Examine our own
leadership style under stress 2.
Understand how the Brain States
Model can support effective
communication 3. Learn how to
create a culture of safety when
giving and receiving feedback/
input when the stakes are high,
emotions are strong, and opinions
vary.
Board Basics: Understanding
Financial Responsibility
John Brandt, Jane Drapeaux, and
Jim McGoldrick
Hawkeye Area Community
Action Program, Inc. Salon C
Community Action Agencies
have numerous funding streams
supporting their mission, and with
each, come regulations and
fiduciary responsibility. Learn one
agency's approach for preparing
their governing board to
understand and implement
sound fiscal oversight. You will be
introduced to training the
agency created to teach
board members basic financial
collaborative to deploy training
and technical assistance across
the Community Action Network
focused on the 2020 Census
and reaching hard to count
communities. This workshop will
address the current status of the
US Census, how Community
Action Agencies can be
involved, share information,
address questions, and provide
attendees techniques on
engaging with customers on the
Census. Get Out the Count
efforts are vital to the 2020 US
Census and getting an
accurate count, especially in
hard to count communities, is
critical.
Becoming a STAR Community:
Using a Collaborative Approach
to Assess Family Stability
Amy Becker, David Hagen and
Kim Guardado
Hawkeye Area Community
Action Program, Inc
Cindy Fiester
Linn County Public Health Salon C
Social Triage Assessment and
Response (STAR) is a community
assessment tool developed
locally following ROMA scales
used by community partners to
provide family assessments. We
will discuss the process used in
Linn County to develop
community based ROMA scales
measuring family status from In-
Crisis to Thriving. Learning
Objectives: 1. Discuss the
importance of family assessment
at a community level 2. Identify
community partners that may
want to, or should be,
involved in development of
collaborative family stability
assessment tool 3. Discuss the
process used to develop a
community-based family level
screening tool.
2:20pm – 3:35pm
Session 2 Workshops
8
understanding of Ubuntu, our
way of being, and the Mutual
Learning Model and how they
apply to leadership. Learning
Objectives: 1. Understanding of
Ubuntu and how it applies to
leadership 2. Understanding of
"Our Way of Being" and how it
applies to leadership 3.
Understanding of Unilateral
Control vs. the Mutual Learning
Model.
Community Action &
Coordinated Entry: Building
Partnerships for the Common
Good
Dusty Noble
Hawkeye Area Community
Action Program, Inc.
Jamey Whitney
Upper Des Moines Opportunity,
Inc. Salon B
The Coordinated Entry system is
a national effort to end
homelessness by encouraging
communities to work together.
The basic idea is to take those
who are experiencing
homelessness and house them
as soon as possible using rapid
re-housing resources. These
resources come by way of HUD
funding through programs like
the Emergency Solutions Grant
(ESG), Continuum of Care
Funding (CoC) and other
federal funding streams. The
Coordinated Entry system is a
statewide system, meaning that
no matter where in the state, or
how they present, everyone
experiencing homelessness is
treated equally and offered the
same housing resources. This
workshop will provide an
overview of the Coordinated
Entry System in Iowa and how
Community Action Agencies
have been involved. learning
Objectives: 1. Understand the
core concepts of the
Coordinated Entry 2. Understand
Coordinated Entry in the Iowa
Balance of state 3. Understand
concepts key to understanding
the reports, as well as how to
read and analyze financial
reports. This workshop will
provide examples of an
agency-wide budget, Balance
Sheet, Fund Status report, CFO
Compliance report, and more.
Census 2020: Why it Matters
and What You Can Do to Help
Get Out the Count, Part 2 of 2
Allen Stansbury
National Community Action
Partnership Salon B
Continued from Session 1.
New(ish) to Community Action
Tiffany Keimig
Iowa Community Action
Association Salon A
This workshop will be an
orientation to the Community
Action Network, targeted
towards individuals who have
been involved with Community
Action for less than five years.
Participants will learn about the
history of Community Action,
key programs, national
partners and Iowa’s local
network. Participants will also
play a game to review content
and acronyms!
Ubuntu and Organizational
Leadership
Brian Dunn
Sieda Community Action Salon A
Ubuntu (oo-boon-too) is a
concept that, in Desmond
Tutu’s words, “…is the essence
of being a person. It means
that we are people through
other people.” This workshop
puts forth a leadership
approach based on the idea
of Ubuntu, seeing people as
people, and mutual learning.
Participants will gain a better
3:50pm – 4:50pm
Session 3 Workshops
how Community Action can
benefit from participating in the
Coordinated Entry process.
What the ? Is a Caucus?
Lana Shope
Iowa Community Action
Association Salon C
This is the year for what is known
as the FIRST IN THE NATION caucus
and it happens right here in
Iowa. Come to this workshop to
learn about the caucus process
and why YOU should care. We
will have some fun learning how it
all works and equip each of you
with what you need to know,
even if you have never been to a
caucus before. Go Blue, Go Red,
Just Go Caucus!
Crucial Conscious Conversations:
Taking Care of You While Taking
Care of Business, Part 2 of 2
Donna Miller, Carrie Sodders and
Myra Thompson,
Mid-Iowa Community Action, Inc. Concord CD
Continued from Session 2.
9
Community
Action Night at the Iowa-Cubs
Wear a Community Action
shirt to the game!
Wednesday, July 17
Bullpen Picnic 5:30pm-7:00pm
Game 7:08pm
One ticket included
with Full Registration RSVP required through
conference registration
Ticket gets you into the game and
all-you-can-eat hot dogs, chips,
water and soft drink.
Transportation is on your own.
Carpooling Encouraged.
Come join your
Community Action
Colleagues for a fun night
at the Iowa Cubs!
Learning Objectives: 1. Identify
organizational readiness level for
executive transition 2. Understand
the purpose and importance of
being prepared for leadership
transitions 3. Know the executive
transition management process.
Comprehensive Onboarding
for New Staff
Helen Benker and Myra
Thompson
Mid-Iowa Community Action, Inc. Concord C
As a starting point, Mid-Iowa
Community Action will share how
(and why) they choose to do a
comprehensive 2.5 to 3 days of
orientation for new staff before
they are sent to their specific job
sites. This method assures
continuity, accuracy, and timely
completion of critical
administrative pieces. In addition,
a unique Head Start program
onboarding process that any
program could redesign for their
own programmatic onboarding
purposes. Attendees will be
encouraged to share their best
onboarding practices as well.
Learning Objectives: 1.
Participants will have a chance to
explore an alternative to one-on-
one onboarding
2. Hear about a unique Head
Start program onboarding
process that any program could
redesign for their own purposes 3.
Share what works for you.
Silent Auction
Fundraiser Continued
Concord AB
Final Bidding 9:00am
@ end of
Breakfast Plenary
Breakfast Plenary 8:00am - 9:00am
Concord AB
State of the Association Lana Shope
Iowa Community Action Association
National Update Courtney Kohler
National Community Action Partnership
Closing of the Silent Auction
Leadership Sustainability &
Executive Transition
Management
Courtney Kohler
National Community
Action Partnership Salon A
Is your agency and board
prepared for the next executive
transition? Creating an
organization that can sustain
leadership transitions is
important to continued success.
This workshop will cover why this
is important, associated
organizational standards, and a
process for effective transition
management. Participants will
leave with a sense of
organizational readiness and
ways to prepare back at the
agency.
9:15am – 10:30am
Session 4 Workshops
Thursday, July 18 8:00am – 12:30pm REGISTRATION
in Foyer
10
Signs of the Times: Substance
Abuse in the Workplace
Kitty Bogle and Ilene Johnson
Sieda Community Action Concord C
This workshop focuses on the top
four most abused substances in
Iowa. The facilitators will cover
drug signs and symptoms and the
prevalence of the problems of
substance abuse in the
workplace. They will also focus on
the ripple effect of substance
abuse to others. And finally, they
will introduce participants to the 4
-Step Approach in addressing
substance abusing employees.
Learning Objectives: 1.
Understand who can develop a
substance abuse problem.
2. Recognize “red flags” that
indicate possible substance
abuse 3. Recognize ways
employees with substance abuse
effect the organization and
others.
Engaging the Community to
Support Community-Level Work
Courtney Kohler
National Community Action
Partnership Salon A
Community-level needs are
complex and often cannot be
met through efforts of a single
organization. Therefore, formal
and informal partnerships,
ongoing community planning,
advocacy, and engagement of
people with low incomes is critical
to addressing the needs and
revitalizing communities. This
workshop will cover the elements
of community level work and the
importance of identifying
and engaging key stakeholders
to achieve change at the
community level.
Emotional Intelligence
Lisa Schaefer
Shine with Schaefer, LLC Salon B
We are all born with an inherent IQ
that cannot be changed,
regardless of efforts to increase it.
But we do have control over our
EQ – the emotional intelligence
quotient. The generally accepted
definition of EQ is the extent to
which one manages emotions and
thoughts, copes with and responds
to pressure, and is able to read the
social cues of others in relationships
or groups. So how can we
recognize, improve and utilize our
own EQ to succeed? This workshop
addresses the concept of EQ and
its components, “measuring” EQ
skills, and understanding the
impact of EQ in the workplace.
Learning Objectives: 1. Understand
what EQ is and how to use it to
succeed 2. Practice recognizing
high and low EQ skills 3. Explore
four EQ skills.
Destination: A Customer-Focused
Culture
Brian Dunn
Sieda Community Action
Roger Pavey
Community Action of Eastern IA
Lana Shope
Iowa Community Action
Association
Jamey Whitney
Upper Des Moines Opportunity, Inc. Salon C
How does the agency
environment impact a customer's
experience with your agency?
What does it mean to be
responsive to customer needs? This
workshop will get our network
discussing and reflecting on how
we can continuously improve upon
customer service. You'll be talking
with your peers and hearing from
other agencies
about what they have done to
build an organizational culture
that is open to new and
innovative ideas to meet the
needs of customers.
Infrared & Weatherization
Building Clinic/Class Part 1of 2
Jay Bowen
Bowen & Associates, LLC Concord D
This workshop will discuss
numerous applications for
thermal imaging technology
currently being used to inspect
building envelopes. These
include validation of structural
details, verification of energy
performance (conduction and
air leakage), location of
moisture intrusion, and
identification of structural and
system degradation of roofs and
facades. Examples will be given
for each application and the
basic conditions required will be
described. Applying infrared
cameras brings opportunities
and advantages to the
diagnostics of building related
applications. Beyond the basic
operation of the camera,
applying this science results in
many avenues for investigative
techniques. We will review the
understanding of some building
inspection standards and the
implications. We will answer your
questions about infrared
cameras, building science, and
their applications towards
building inspections. Feel free to
bring your infrared camera to
this workshop. Eligible for 1.5 BPI
CEUs.
10:30am — 11:00am Break / Hotel Check-Out
11:00am – 12:15pm
Session 5 Workshops
Thursday, July 18
11
Situational Leadership
Lisa Schaefer
Shine with Schaefer, LLC Salon B
For the first time ever, there are
four generations in the
workforce and it is creating all
kinds of new issues. Each
generation - the Baby Boomers,
Generation X, the Millennials
and the Post-Millennials or
iGeneration - bring a different
perspective to the workplace.
Unless bridged, these
differences can be frustrating
and will impact an
organization's bottom line. What
are each generation's core
values? What do they expect of
their leaders and how do they
define success? In this engaging
workshop, we answer these
questions and much more. Filled
with concrete examples and
entertaining front line stories, this
presentation will show all
attendees we are all "different"
and how to make the most out
of our cross-generational
differences. Providing Essential Services
Using a Trauma-Informed Lens
Tiffany Conroy and Rhonda
Rairden Nelson
Iowa Department of Public
Health Salon C
This workshop will provide a
basic overview of the
prevalence of trauma and
adversity in individuals' lives and
discuss the impact that trauma
has on health and wellbeing.
Strategies will be given to begin
working with consumers utilizing
a trauma-informed lens. earning
Objectives: 1. Identify the
prevalence of traumatic
experiences among the general
population 2. Discuss the impact
of trauma on health and
wellbeing 3. Provide effective
strategies for working with
individuals who have
experienced trauma.
Infrared & Weatherization
Building Clinic/Class, Part 2 of 2
Jay Bowen
Bowen & Associates, LLC
Concord D
Continued from Session 4
Together We Can - Celebratory Luncheon 12:30pm — 3:00pm
Concord AB
Sound the rallying cry! Teach your team and board to
tell our story in a compelling, persuasive way.
A board member runs into a casual acquaintance at the
farmers market who also happens to be a potentially large donor.
One of your employees has a neighbor who is a state legislator. A
volunteer has dozens of friends they could bring along to volunteer
with them. Will each of these people convey our brand story
persuasively? If you are like most people, you winced at the question
before you answered it, hoping they would be up to the task. Each
day, a lot of important people; employees, board members, and
volunteers propel our organizations forward. These advocates have
daily opportunities to communicate with key audiences like donors,
legislators, potential employees and members of the public. Getting
them all to communicate a cohesive message is critical to our
success. How do you teach them to craft a powerful brand story?
Dale Bentlage with Juicebox Interactive will lead us In this fun and
interactive presentation, you'll learn the elements necessary to create
a powerful brand story. You will learn how to empower our brand
advocates with a storytelling framework that endows them to
confidently tell our story in a simple, powerful and personal way.
Awards Ceremony:
Recognition of Network Leaders: CCAP, ELITE & ROMA Professionals
Friend of Community Action Award
State Partnership Award
Robert F. Tyson Memorial Award
Prize Giveaways
SAVE-THE-DATE
Conference July 14 -16, 2020
Location TBD
. . . by turning in your lanyard and
nametag when you arrive at the
Celebratory Luncheon.
12
ICAA Team:
Zsanette Buchanan, Executive Administrative Assistant
Tiffany Keimig, Director of Training and Technical Assistance
Lana Shope, Executive Director
1620 Pleasant St. Suite 214
Des Moines, IA 50314
Phone: 515-244-0307
www.iowacommunityaction.org
ICAA Board of Directors for supporting the conference and
encouraging board and staff participation.
Anne Bacon, IMPACT Community Action Partnership, Inc.
Jane Drapeaux, Hawkeye Area Community Action Program, Inc.
Brian Dunn, Sieda Community Action
Brenda Fry, South Central Iowa Community Action Program, Inc.
Dick Goerdt, North Iowa Community Action Organization
Barb Grant, Operation Threshold
Chad Jensen, New Opportunities, Inc.
Jean Logan, Community Action Agency of Siouxland
Ron Ludwig, MATURA Action Corporation
Arlene McAtee, Mid-Iowa Community Action, Inc.
Wendy Mueller, West Central Community Action
Roger Pavey, Community Action of Eastern Iowa
Dick Sievers, Mid-Sioux Opportunity, Inc.
Jamey Whitney, Upper Des Moines Opportunity, Inc.
Trisha Wilkins, Northeast Iowa Community Action Corporation
Sheri Wilson, Community Action of Southeast Iowa
John Wilson, Operation: New View Community Action Agency
ICAA Conference Planning Committee for assisting ICAA with
brilliant ideas for this year’s conference and for your ongoing
contributions throughout the planning process and at the event.
Amber Ahrens, IMPACT Community Action Partnership, Inc.
Jacky Bresnahan, Northeast Iowa Community Action Corporation
Keri Burian, Hawkeye Area Community Action Program, Inc.
Lorie Easter, Division of Community Action Agencies, IA
Department of Human Rights
Tamika Fisher, Operation Threshold
Tammy Hotek, Sieda Community Action
Sheri Mertz, New Opportunities, Inc.
Wendy Mueller, West Central Community Action
Greg Pieper, Division of Community Action Agencies, IA
Department of Human Rights
Kendra Rensink, Mid-Sioux Opportunity, Inc.
Myra Thompson, Mid-Iowa Community Action, Inc.
Tom Wiebenga, Community Action of Eastern Iowa
Our Sponsors for their support in bringing high quality professional development opportunities to the Community Action network.
Gold Sponsor:
Bronze Sponsors:
Silver Sponsor:
Thank You To:
Division of Community Action Agencies within the Department
of Human Rights for partnering to empower staff and board
members with the skills and knowledge to help people,
change lives.
Platinum Sponsor: