IOSA ProgrammeManual 3rd Edition Revision

8/7/2019 IOSA ProgrammeManual 3rd Edition Revision

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Revision Highlights

IPM Edition 3 Revision Highlights Page 2 of 27

19. New specifications for an Audit to be declared invalid by IATA (8.2.16)

20. New requirements applicable to IATA personnel that conduct accreditation processes (IPM8.4.3)

21. Enhanced requirements for auditor approval by IATA (IPM 8.5)

22. New requirement for IATA to maintain a record of the qualifications currency of all Auditors(IPM 8.5.4)

23. New specifications for management of the registration process by IATA (IPM 8.8)

24. Replaced IPO with IATA throughout manual


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Revision Highlights


Cross-reference Comparison

Introduction and IOSA Definitions

Third Edition (Draft)

Headers and References(in numerical order)

Current Published Edition

Headers and References(in relative order) Change Comments

Introduction

English Language

New item; English, official language of theIOSA Programme.

Introduction

Manual Revisions

Introduction

Revisions Responsibility

Expanded information; definition ofeffective date of manual

Introduction

ExemptionNew item; Responsibility for authorisingexemptions.

Introduction

Conflicting Information

New item; in cases of conflictinginformation between manuals, manualwith the most recent revision date can beassumed to be valid.

IntroductionIOSA Authority

IOSA Programme operates underAuthority of AGM Resolutions

Introduction

IOSA Definitions

New definitions added;

Editorial (numerous definitions)

Section 1 - AO Accreditation


Headers and References

(in numerical order)


Headers and References(in relative order)

Change Comments

Statement Box

Purpose1.0.1

Replaces 1.0.1; editorial (re-organisation;wording; clarity)

Sub-section 1.1 Header

Accreditation General


Accreditation GeneralNo change

1.1.1 1.1.1 No change

1.1.2 Relocated; now IPM 1.9.1

1.1.2 1.1.3Editorial; (terminology correction;reference)

1.1.3 1.1.4 No change

1.1.4 1.2.11Editorial (re-organisation; wording; clarity);relocated from 1.2.11

1.1.5 Eliminated

1.1.5 1.1.6 Editorial (re-organisation; wording; clarity)

1.1.6 1.1.7Editorial (re-organisation; wording; clarity);additional conditions for accreditation

termination

1.1.7 1.1.8

Expanded to include AO may beterminated and the accreditation status ofthe relevant AO thereby lost in certaincircumstances on the basis of a decisionmade by the IATA Senior Vice President,SO&I.

1.1.9(Eliminated due redundancy; covered inIPM 1.14.1)


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Revision Highlights




AccreditationRequirements



No change

1.2.1 1.2.1 No change1.2.2 1.2.2 Editorial (re-organisation; wording; clarity)

1.2.3 1.2.3; 1.2.4; 1.2.5Editorial (consolidation); additionalsubmission of evidence of AO fitness




1.2.7 1.2.10 Editorial (re-organisation)

1.2.11 Relocated to 1.1.4

Figure 1.1 Figure 1.1Editorial (terminology; disapproval to non-approval)

Sub-section 1.3 HeaderObservation andMonitoring

Sub-section 1.3 HeaderObservation andMonitoring

No change

1.3.1 1.3.1 Editorial (wording; clarity)





Conflict of Interest


Conflict of InterestNo change

1.4.1Editorial (wording; AO affiliationstrengthened)

1.4.2 No change

1.4.3 No change





1.4.8 1.4.8 No change

1.4.9 1.4.9 No change

1.4.10 1.4.10 No change


General Requirements


General RequirementsNo change


1.5.2New provision; requirement forparticipation in AO conference calls

1.5.3New provision; AO deference of mediarequests to IATA following accident

1.5.4New provision; compliance with AO Alertsand Bulletins


Sub-section 1.6 Header Sub-section 1.6 Header No change


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Revision Highlights


Organisation andManagement



1.6.2New provision; listing of key AO IOSA

programme individualsSub-section 1.7 Header

Quality Assurance


Quality AssuranceNo change


1.7.2New provision; responsibility with AO forquality assurance and continuousimprovement

1.7.3Editorial (re-organisation); relocated from5.16.1

1.7.4Editorial (re-organisation); relocated from5.17.1


Facilities and Resources


Facilities and ResourcesNo change


1.8.2 1.8.2 No change

1.8.3 1.8.3 No change


Documentation System


DocumentationEditorial

1.9.1 1.1.2 No change

1.9.2 1.9.1Editorial (re-organisation; wording; clarity);expanded requirements applicable to anAO operations manual


1.9.4 New provision1.9.5 1.9.3 Editorial (re-organisation; wording; clarity)

1.9.6 1.9.4 Editorial (typo)


Records System


Records SystemNo change




Auditor Administration


Auditor AdministrationNo change

1.11.1New provision; requirements for AOauditor selection and training

1.11.1

Eliminated due unnecessary duplication;

Intent covered in other provisionscontained in IPM 1.11)



1.11.4New provision; requirements for use ofauditors that provide services for anotherAO

1.11.5 Editorial (re-organisation); Relocated from


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Revision Highlights


4.4.1; revised terminology


1.11.7New provision; consequences to AO foruse of an auditor that is not qualified or

approvedSub-section 1.12 Header

Notifications andSubmissions


Auditor QualificationNew; editorial (re-organisation)

1.12.1 Eliminated; contained in IPM 1.11.1

1.12.1New provision; consolidates previoussubmission requirements

1.12.2New provision; requirements forsubmission of Audit Agreement

1.12.3New provision; requirement for submissionof RFP Summary

1.12.4New provision; requirement for submission

of renewal

1.12.5New provision; requirement for submissionof Audit Funnel; reference to IOSADefinitions

1.12.6New provision; requirement for requestinga Registration with Exclusions

1.12.7New provision; requirement for requestinginterim corrective action

1.12.8New provision; requirement for submissionof auditor CVs

1.12.9New provision; requirement for submissionof nominated FLT auditors for audits of

U.S. operatorsSub-section 1.13 Header

Accreditation Renewal


Auditor TrainingNew; editorial (re-organisation)

1.13.1Eliminated; covered in IPM 1.11.2 andSection 4

1.13.2 Eliminated; covered in IPM 4.4.1



1.13.1New provision; accreditation renewalconditions

1.13.2 New provision; accreditation renewal term


Accreditation Termination


Audit Programme New; editorial (re-organisation)

1.14.1Eliminated; unnecessary duplication;covered in Section 5



1.14.1 New; conditions for early termination of


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Revision Highlights


Section 2 - AO Accreditation






Change Comments

Statement Box

Purpose2.0.1

Replaces 2.0.1; editorial (re-organisation;wording; clarity)


The IOSA Registry


The IOSA RegistryNo change

2.1.1 2.1.1 No change

2.1.2 2.1.2 Editorial (wording; clarity, definition)

2.1.3 2.1.3 Editorial (typo corrected)

2.1.4 2.1.4Editorial (wording; clarity); newterminology: defines Registration withExclusions

2.1.5New provision; restrictions for Registration

with Exclusions2.1.6

New provision; requirements for approvalof Registration with Exclusions

2.1.7New provision; requirements for removalof a registration exclusion


Audit Expiration


Audit ExpirationNo change



Registration Period


Registration PeriodNo change

2.3.1 2.3.1Editorial (wording; clarity); specificity totime of registration expiration

Sub-section 2.4 HeaderInitial Registration

Sub-section 2.4 HeaderInitial Registration

No change

2.4.1 2.4.1Editorial (wording; clarity); reference tofigure added



Registration Renewal


Registration RenewalNo change

2.5.1 2.5.1Editorial (wording; clarity); reference tofigure added


2.5.3 2.5.3Editorial (wording; clarity); revised schemefor the registration renewal audit time line

2.5.4Relocated; now contained in IPM 8.8;incorporates new renewal audit scheme

2.5.4 New provision

2.5.5 Eliminated; consolidated in 2.5.9

2.5.6 Relocated; now contained in IPM 8.8

2.5.5New provision; specifies consequences ofrenewal audit conducted prior to 150-30


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Additional Skills for LeadAuditors


Additional Skills for LeadAuditors

No change

3.7.1 3.7.1 Editorial (typo corrected)Sub-section 3.8 Header

Special Qualities forEvaluators


Special Qualities forEvaluators

No change

3.8.1 3.8.1 No change


Qualification Process forAuditors


Qualification Process forAuditors

No change

3.9.1 3.9.1 Editorial (wording; clarity; typo corrected)

3.9.2 3.9.2 No change

3.9.3 3.9.3Editorial (wording; clarity); processrestrictions added



Qualification Process forLead Auditors


Qualification Process forLead Auditors

No change



3.10.3 3.10.3 No change


Qualification Process forEvaluators


Qualification Process forEvaluators

No change

3.11.1 3.11.1 Editorial (Typo)


3.11.3 3.10.3 No change


Qualification Process forAuditing an AdditionalOperational Discipline


Qualification Process forAuditing an AdditionalOperational Discipline

No change

3.12.1 3.12.1Editorial (wording removed; wordingrevised clarity); process restrictions added



Recurrent TrainingCurrency


Recurrent TrainingCurrency

No change

3.13.1 3.13.1 No change



Performance Assessment


Performance AssessmentNo change


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Currency Currency

3.14.1 3.14.1 No change

3.14.2 3.14.2 Editorial (wording revised, removed)

3.14.3 3.14.3 No change



Audit Conduct Currency


Audit Conduct CurrencyNo change

3.15.1 3.15.1 No change



3.15.4New provision; adds additional auditorcurrency requirement

3.15.5New provision; adds additional auditorcurrency requirement


Auditor Re-qualification


Re-qualification

Editorial (wording; clarity)

3.16.1 3.16.1 No change

3.16.2 3.16.2 No change

3.16.3 3.16.3 No change

3.16.4 3.16.4 No change



Auditor Approval forAdditional AOs

New Header; editorial (re-organisation)

3.17.1New provision; addresses auditor approvalfor additional AOs

3.17.2

New provision; addresses auditor approval

for additional AOs


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Revision Highlights


Section 4 Auditor Training






Change Comments

Statement Box

Purpose4.0.1 Replaces 4.0.1; editorial (re-organisation)


IOSA Auditor Training(IAT)


IOSA Auditor Training(IAT)

No change




4.1.4 4.1.4Requirement for second examination totake place within 24 hours eliminated


4.1.6 4.1.6 Editorial (typo corrected)Sub-section 4.2 Header

Prerequisite AuditorTraining


Prerequisite AuditorTraining

No change

4.2.1 4.2.1 No change

4.2.2 4.2.2 No change



Prerequisite Lead AuditorTraining


Prerequisite Lead AuditorTraining

No change

4.3.1 4.3.1 No change

4.3.2 4.3.2 No change

4.3.3 4.3.3 No change


Intentionally Open


Auditor FamiliarisationTraining

Editorial (re-organisation)

4.4.1Editorial (re-organisation) Relocated1.11.5


Auditor RecurrentTraining


Auditor RecurrentTraining

No change

4.5.1 4.5.1 No change

4.5.2 4.5.2 No change

4.5.3 4.5.3 Editorial (wording; clarity)4.5.4 4.5.4 No change


4.5.6 4.5.6 No change


Flight SimulatorOperations Training


Flight SimulatorOperations Training

No change

4.6.1 4.6.1 No change


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Revision Highlights


Section 5 Audit Programme






Change Comments

Statement Box






No change


5.1.2 5.1.2 Editorial (wording)


Audit Planning


Scheduling and PlanningEditorial (wording)


5.2.2Re-located from 1.11.1; wording changed

for technical clarity and accuracy5.2.3

New provision; specification of ISMversion in the Audit Agreement

5.2.4New provision; requirement for AO tosupply Audit Agreement to Auditee

5.2.5New provision; specifies auditor-dayrequirements for audit of a single operator

5.2.6New provision; specifies process forconducting parallel audits of affiliatedoperators


5.2.8New provision; addresses conduct of the

IOSA Awareness Workshop5.2.9 5.2.3 Editorial (wording; clarity)

5.2.10New provision; specifies requirement forAO to have a process for FLT auditor togain access to flight deck

5.2.11 5.2.4 No change


5.2.13Editorial (re-organisation; wording; clarity)Relocated from 2.9.3.

5.2.14New Provision; scheduling process forrenewal audit

5.2.6

Eliminated; unnecessary duplication;

addressed in IPM 1.15.2 with submissionof the Audit Funnel Report.


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Revision Highlights



Selecting andAssembling Audit Teams


Selecting andAssembling Audit Teams

No change


5.3.2 5.3.2 No change5.3.3 5.3.3 No change

5.3.4 Editorial (wording; clarity)

5.3.5 No change


Preparing for Audits


Preparing for AuditsNo change

5.4.1 5.4.1 No change



5.4.4 5.4.4 No change


5.4.6 5.4.6 No change5.4.7 5.4.7 Editorial (wording; clarity)


Providing Resources andLogistical Support


Providing Resources andLogistical Support

No change

5.5.1 5.5.1 No change





Auditor Performance


Utilizing the AuditChecklist

Editorial (wording)


5.6.2 Re-located from 5.7.2


5.6.4 Re-located from 5.7.8; Editorial (wording)


Conducting the Audit


Conducting AuditsEditorial (wording)

5.7.1 5.7.1 No change

5.7.2 Re-located; now 5.6.2


5.7.2New provision; requirement for auditor useEnglish language versions of ISM and

checklists5.7.3 5.7.4 Editorial (wording)


5.7.5 Relocated from 5.7.8

5.7.6 Eliminated; included in 5.7.11


5.7.8 Re-located to 5.6.4

5.7.9 Relocated to Table 5.2


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Revision Highlights


5.7.7 5.7.10 No change

5.7.8 New provision


5.7.12

Eliminated due unnecessary duplication;

included in Closing Meeting5.7.10 5.7.13 Editorial (wording; clarity)



5.7.13New provision; specifies continuity of anaudit




Termination of an Audit


Termination of an AuditNo change

5.8.1 5.8.1 No change

5.8.2 5.8.2 Editorial (wording; clarity)Sub-section 5.9 Header

Issuing a PreliminaryIOSA Audit Report

Eliminated; Unnecessary duplication;covered in Section 6

5.9.1Eliminated; unnecessary duplication;covered in 6.3

5.9.2Eliminated; unnecessary duplication;covered in 6.2


Accepting a CorrectiveAction Plan (CAP)


Accepting a CorrectiveAction Plan (CAP)




5.9.3Previously 5.10.2 (iv); Editorial (wording;clarity); revised requirements forapplication of interim corrective action

5.9.4New provision); additional requirementsfor application of interim corrective action

5.9.5New provision); additional requirementsfor application of interim corrective action


Conducting Audit Follow-up


Conducting Audit Follow-up




5.10.3New provision; specifies AO requirementsfor documenting the verification ofcorrective action in a CAR



Closing Findings


Closing FindingsEditorial (re-organisation)



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Revision Highlights


5.12.2Deleted; applicable specificationsincorporated into other provisions


Un-numbered Header

Effect of ISM RevisionsNew header

5.11.3 5.12.4New sub-specification added; Editorial(wording; clarity); addresses effect ofrevisions to the ISM on audit results

Un-numbered HeaderEffect of a StandardsSpecial Review

New header

5.11.4New provision; addresses effect ofsuspended provisions/specifications onaudit results


Closing the Audit


Closing the AuditEditorial (re-organisation)

5.12.1 5.13.1, 5.13.2 Editorial (wording; clarity); incorporatesprevious 5.13.2.



Completing and Issuingthe IOSA Audit ReportIAR)

Eliminated due to unnecessaryduplication; addressed in IPM Section 6

5.14.1Eliminated due to unnecessaryduplication; addressed in IPM Section 6

5.14.2Eliminated due to unnecessaryduplication; addressed in IPM Section 6


Maintaining AuditRecords

Eliminated due to unnecessary

duplication; addressed in IPM Section1.10 and 6.7

5.15.1Eliminated due to unnecessaryduplication; addressed in IPM Section1.10.1, 6.7.1 and 6.7.2


Control and Surveillanceof Audit Activities andAuditor Performance

Editorial (re-organisation); Provisionrelocated to 1.7

5.16.1Editorial (re-organisation); Provisionrelocated to 1.7.3


Achieving ContinuousImprovement

Editorial (re-organisation); Provision

relocated to 1.7

5.17.1Editorial (re-organisation); Provisionrelocated to 1.7.4


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Revision Highlights


Section 6 IOSA Audit Report






Change Comments

Statement Box

Purpose6.0.1 Replaces 6.0.1; editorial re-organisation


IOSA Audit Report (IAR)


IOSA Audit Report (IAR)No change



6.1.3New provision; AO requirement for IARcompletion

6.1.4New provision; designation of IOSAChecklists as the official workingdocuments

Sub-section 6.2 HeaderQuality Control of the IAR New; editorial re-organisation

6.2.1

Editorial (wording; clarity; consolidation);previously included in IPM 5.9.2, 6.2.2 and6.2.1; defines AO quality controlrequirement for IAR

6.2.2Editorial (wording; clarity; consolidation);previously included in 5.9.2

6.2.3 New provision

6.2.4New provision; defines IATA qualitycontrol requirement for IAR

6.2.5 Relocated; previously 5.11.3

Sub-section 6.3 HeaderIssuing the IAR

New; editorial re-organisation

6.3.1Editorial (wording; clarity; consolidation);previously included in 5.9.1 and 6.2.1




Process for IAR IssuanceEliminated; Editorial (re-organisation)

6.2.1Eliminated; editorial (re-organisation);included in other provisions

6.2.2 Eliminated; editorial (re-organisation);included in other provisions

6.2.3Eliminated; editorial (re-organisation);included in other provisions


IAR Conveyance


Process for IARReceiving

Header Title changed



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Revision Highlights


6.3.2Eliminated; unnecessary redundancy;covered in IPM 6.2.4

6.3.3 Relocated; now contained in IPM 8.9.4


IAR Ownership


Data OwnershipHeader Title changed


6.5.2 6.4.2 No change

6.5.3 6.4.3 No change


IAR Custodianship


CustodianshipHeader Title changed

6.6.1 6.5.1 No change

6.6.2 6.5.2 No change


IAR Retention


IAR RetentionEditorial re-organisation


6.7.2 6.6.2 Editorial (wording; clarity)6.6.3 Eliminated; no longer required

6.7.3 Intentionally open

6.7.4 6.6.4 No change



IOSA Database


The IOSA DatabaseEditorial (wording)


6.8.2 6.7.2 Editorial (reference)


6.8.4 6.7.4 Editorial (reference)

Sub-section 6.9 HeaderIAR Access

Sub-section 6.8 HeaderIAR Access

Editorial re-organisation

6.9.1 6.8.1 No change

6.9.2 6.8.2 No change


6.9.4 6.8.4 No change




IOSA Data Analysis


IOSA Data AnalysisEditorial re-organisation


6.10.2 6.9.2 Editorial (wording; clarity)6.10.3 6.9.3 Editorial (wording; clarity)

6.9.4 Eliminated; addressed in IPM 6.10.1


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Revision Highlights


Section 7 Audit Sharing






Change Comments

Statement Box



Description


DescriptionNo change



The Interested Party


The Interested PartyNo change





7.2.5 7.2.5 Editorial (wording; clarity)Sub-section 7.3 Header

IATA


IATANo change



The Operator


The AuditeeTerminology


7.4.2 New provision

Section 8 IOSA Programme Management






(in relative order)

Change Comments

Statement Box



Organisation andManagement System


Organisation andManagement System

No change





8.1.5 8.1.5 No change

8.1.6 8.1.6 No change8.1.7 Relocated from 8.6.1


Quality Assurance


Quality AssuranceNo change



8.2.3 8.2.3 No change



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8.2.8

New provision; requirement for IATA QA

observers8.2.9 Intentionally open


8.2.11New provision; requirement for IATA QAmonitoring programme



8.2.14New provision; requirements for IATA IARquality control; harmonised with IPM 6.2.1.

8.2.15New provision; requirements for IATA IARquality control; harmonised with IPM 6.2.4

8.2.16 New provision; specifications for IATA todeclare an Audit invalid


Customer Relations


Customer ServiceHeader Title changed

8.3.1 8.3.1 No change

8.3.2 8.3.2 No change



AccreditationManagement


AccreditationHeader Title changed



8.4.3New provision; specifications for IATApersonnel that conduct the accreditationprocesses

8.4.4New provision; specification for IATAaccreditation renewal process



Auditor ApprovalNew sub-section

8.5.1New provision; specifications for IATAauditor interviews during AO accreditation

8.5.2New provision; specifications forapproving auditor exemptions during AO

accreditation

8.5.3New provision; specifications for IATA useof the AQR for auditor approval

8.5.4New provision; requirement for IATA tomaintain a record of auditor qualificationcurrency


Standards Management


Standards ManagementEditorial (re-organisation)


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8.6.3 8.5.3Revised; added IATA requirement tomanage the IOSA Standards Special

Review Process

8.6.4New provision; requirement for IATA tomaintain a record of Findings withdrawndue to a Special Review

8.6.5 8.5.4 Editorial (wording, clarity)


Information and DataManagement


Information and DataManagement


8.7.1 New provision


8.8.1Eliminated due unnecessary redundancy;addressed in 8.2.14

Sub-section 8.8 HeaderRegistration Management

New sub-section

8.8.1New provision; IATA registrationmanagement



8.8.4New provision; IATA registrationmanagement; registration with exclusions

8.8.5New provision; IATA registrationmanagement; interim corrective action


DocumentationManagement


DocumentationManagement





8.9.3 8.6.4Revised; IATA communication deadlinereduced to 30 days

8.9.4New provision; IATA IAR management;complements IPM 6.4.1 and 6.7.5

8.9.5New provision; IATA IAR management;complements IPM 6.9.6


Records Management


Records ManagementEditorial (re-organisation)

8.10.1 8.7.1 No change


Training Management


Training ManagementEditorial (re-organisation)


8.11.2 8.9.2 No change


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Revision Highlights




8.11.5 8.9.5 No change



Communication andMarketing

New sub-section

8.12.1New provision; IATA communications andmarketing specifications




8.12.5

New provision; IATA communications and

marketing specifications

Section 9 Dispute Resolution






Change Comments

Statement Box

Purpose9.0.1 Replaces 9.0.1; editorial re-organisation


Applicability


ApplicabilityNo change



Accreditation Agreementand Audit Agreement


Accreditation Agreementand Audit Agreement

No change



Dispute Resolution


Dispute ResolutionNo change




Section 10 ETO Accreditation






(in relative order)

Change Comments

Statement Box



Applicability


ApplicabilityNo change

10.1.1 10.1.1 No change

10.1.2Relocated; now IPM 10.8.1


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10.1.4New provision; harmonised with IPMSection 1

10.1.5 Eliminated; addressed in Section 110.1.5 10.1.6 Editorial (re-organisation)

10.1.6 10.1.7 Editorial (re-organisation, wording, clarity)









No change


10.2.2 10.2.2 Editorial (wording, clarity)10.2.3 10.2.3, 10.2.4; 10.2.5 Editorial (re-organisation, wording, clarity)






Observation andMonitoring


Observation andMonitoring

No change



10.3.3 10.3.3 Editorial (wording, clarity)10.3.4 10.3.4 Editorial (wording, clarity)

Sub-section 10.4 HeaderConflict of Interest

Sub-section 10.4 HeaderConflict of Interest

No change

10.4.1 10.4.2 Editorial ((re-organisation, wording, clarity)



Sub-section 10.5 HeaderOrganisation andManagement

Sub-section 10.5 HeaderOrganisation andManagement

No change


10.5.2 New provision

Sub-section 10.6 HeaderQuality Assurance

Sub-section 10.6 HeaderQuality Assurance

No change




Sub-section 10.7 HeaderFacilities and Resources

Sub-section 10.7 HeaderFacilities and Resources

No change

10.7.1 10.7.1 No change


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10.7.2 10.7.2 No change

10.7.3 10.7.3 No change

Sub-section 10.8 HeaderDocumentation System

Sub-section 10.8 HeaderDocumentation System

New subsection; harmonised with Section1

10.8.1 Re-located; previously 10.1.210.8.2 New provision




Sub-section 10.9 HeaderRecords System

Sub-section 10.8 HeaderRecords System




Sub-section 10.10 HeaderInstructor Qualification

Prerequisites

Sub-section 10.9 HeaderInstructor Qualification

Prerequisites





Sub-section 10.11 HeaderInstructor InitialQualification andApproval

Sub-section 10.10 HeaderInstructor InitialQualification andApproval


10.11.1 10.10.1Editorial (re-organisation, wording, clarity);sub-spec iv) revised for accuracy

10.11.2 10.10.2 Editorial (re-organisation, typo corrected)


10.11.4 New provisionSub-section 10.12 HeaderInstructor ContinuingQualification

Sub-section 10.11 HeaderInstructor ContinuingQualification






Sub-section 10.13 HeaderInstructor Administration

Sub-section 10.12 HeaderInstructor Administration






Sub-section 10.14 HeaderCourse Administration

Sub-section 10.13 HeaderCourse Administration


10.14.1 10.13.1Editorial (re-organisation, typo corrected);wording revised for accuracy

10.14.2 10.13.2Editorial (re-organisation, typo corrected,clarity)


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10.14.3 10.13.3Editorial (re-organisation, typo corrected,clarity)



10.14.6 10.13.6 Editorial (re-organisation, typo, clarity)10.14.7 10.13.7 Editorial (re-organisation, typo corrected)

Sub-section 10.15 HeaderWritten ExaminationAdministration

Sub-section 10.14 HeaderWritten ExaminationAdministration




10.15.3 10.14.3 Editorial (re-organisation, clarity)

Sub-section 10.16 HeaderFees Administration

Sub-section 10.15 HeaderFees Administration



10.16.2 10.15.2 Editorial (re-organisation, clarity)Sub-section 10.17 HeaderContinual Improvement

Sub-section 10.16 HeaderContinuous Improvement

Editorial (re-organisation, wording)


Sub-section 10.18 HeaderNotifications andSubmissions



Sub-section 10.19 HeaderAcceditation Renewal


10.19.1New provision; harmonised with IPM

Section 1Sub-section 10.20 HeaderAcceditation Termination




Tables


Title References



Title References (inrelative order)

Change Comments

3.1 3.1 No change

3.2 3.2 Editorial (wording, clarity)

5.1 5.1Editorial (wording, clarity); updated toinclude training flight

5.2 5.2Editorial (wording, clarity); updated fortraining flight, cabin operations, groundhandling


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Revision Highlights

Appendices






Change Comments

3.1 Eliminated

Figures


Title References



Title References (inrelative order)

Change Comments

1.1 1.1 Editorial (wording, clarity, accuracy)


2.2 2.2Editorial (wording, clarity, accuracy);updated in accordance with IPM 2.5


2.4A 2.4

Editorial (wording, clarity, accuracy);

revised scheme; effective until 31/12/07

2.4BNew diagram; revised scheme; effective01/01/08


3.1 3.1 No change





8.2 New; IOSA Quality Assurance Programme

8.3 8.2Editorial (re-organisation; wording, clarity,

accuracy)

8.4 8.3Editorial (re-organisation; wording, clarity,accuracy)


10.1 10.1 No change

Documents

IOSA ProgrammeManual 3rd Edition Revision