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March 2013
Commercial in Confidence
New value-added service for you & your clients
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IODM Vision/what we do?
• IODM founders recognised the need to reduce the costs of cash flow
management and provide better debtor management solutions
• IODM Cash Flow Management solution enables Enterprises (SMB’s) to better
manage their recalcitrant debtors, improve accounts receivable processes and
reduce banking costs such as overdrafts.
• IODM has developed a ‘cloud based DIY Debt management application’ that
customers can log on from any web enabled computer and generate genuine
letters of demand to their debtors
• IODM automatically schedules the letters notifications
• IODM produces management reporting of debt management
• Improves debtor behaviour
• Reduces overdraft amounts and costs
Commercial in Confidence
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IODM & Strategic Partnerships
Commercial in Confidence * 3
IODM has a strategic partnership/Joint Venture with ‘Global Credit Solutions’
http://gcs-group.com/. GCS is a global enterprise represented in over 100
offices within 90 different countries.
• Software development
• Customer support
• Marketing and sales
• IT Support
• Strategic Partnerships
• Management
• World Wide debt collections
• 90 different countries
• 100 offices
• 3000 staff
• 50 years experience
• International locations
• Know your Client
• Know your customer
• Debt collections
• Skip tracing
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EUROPE
South East Asia
Greater China North America
Latin America
Caribbean Middle East &
Africa
Australia & Oceania
Melbourne
(HQ)
Joint Venture – Global Strategic
Alliance
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Joint Venture - Global Strategic
Alliance
* 7
The business issues
Take control of your debtors
by Gary Heywood – Partner Haines
Watts
30 January 2012
Bad debts strike at BoQ’s bottom line – Financial
Review
PUBLISHED: 09 Dec 2011
Debtor days hit highest level since 2001 –
D&B
4.5m + Small businesses in the UK £1,500 Billion in business debts
per annum
6
• 99% are SMBs
• £60 Billion pounds referred to
collection industry in 2011
(Source FSB)
The business issues
UK businesses are taking longer
to pay their bills.
• National payment terms @ 61.5
days during the June quarter 2012.
• National payment terms @ 53.4
days during the June quarter 2011.
• two-thirds of businesses took longer
than the standard 30 day period to
pay company accounts.
The business issues
Commercial in Confidence
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Economic Proposition to Members
“The Hidden costs” Case Study:
Traditional Debt Collection methods IODM
Company A Company B
Debt Amount £5,000 £5,000
Time frame 9 months 3 months
Overdraft fees @11% £413 £138
Commission @ 25% £1,250 £0
IODM Cost £0 £300
Total Cost. £1,663 £438
By using IODM the debt is collected 6 months earlier than traditional
methods and the user has a cost saving of £1,225
Commercial in Confidence *
9
IODM Model, Faster paying debtors and simplified
debt management, reduced costs, simpler…….better
45 days 21 days
Accounts
Receivable
7 to 28
days
14 days
7 days
Total debt recovery period reduced to less than 3 months
compared to 9 months using conventional methods with
IODM at a fraction of normal costs!
Business invoices &
reminder notices sent
Negotiations or
settlement
Subscription
based DIY, with
Real muscle!
Law Firm
Letter , discounted
court costs
included!
* 10
The IODM revolution in Cash flow management
IODM Online
- Cloud based, DIY
- Automatically generates 3 debt collection letters for
each debtor, but managed by Customer.
- Subscription based, no commission, no contracts
- Provides the real muscle without the cost
GCS Legal
-Referred to enforcement agency
-Phone Call
-Legal Team
-Know your employee
If needed
Commercial in Confidence * 11
Personalised debt collection
‘Demand Letters’
Commercial in Confidence
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Collection Letterhead
Your Company Details
Your Debtor details
Demand Letter One
Demand Letter Two
DIYC/IODM Database
-Your Company Details
-Your Debtor Details
-Storage of Letters Generated
-Responses from your Debtors
Legal wording
IODM Versus Traditional Debt
Collection
Traditional Debt Collection
• Large sign on amounts
• Large commission fees
• Usual contract required
• Charges based on success
• Managed by Collection agency
• No regard for customer
communication
• Extra costs for legal involvement
• No discounts for court costs
IODM Revolution
• No sign on amount
• No Commissions
• No contracts
• Multiple communication delivery
methods
• Automatic scheduling
• Management reports
• Managed by client
• Maintains customer
communication
Commercial in Confidence * 12
Traditional collection methods?
* 14
IODM Revolution!
IOD
M L
etter
1
IOD
M L
etter
2
IODM Cloud application
workflow - 4 easy steps
Commercial in Confidence
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IODM - Step one - Registration
Commercial in Confidence
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IODM - Step two (after company details and
Plan selected) Upload Debtors Clients can be
uploaded singularly
or bulk loading using
a simple spreadsheet
(supplied). All Clients
are stored into IODM
database
IODM – Step three - Select which clients to
notify
Commercial in Confidence
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IODM - Step four - Send notifications
Clients will have a
copy of the letters of
demand. All letters
are tracked and
Stored in IODM
database and sent
by our legal team
Manage & report on clients
Commercial in Confidence
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Testimonials ‘Just a short note to thank you for your efforts over the past months.
Since using IODM, I have reduced my outstanding debtors, improved my cash flow,
and identified which clients are on my watch list. I find the system easy to use, and
the letters really work. I pay one simple monthly amount and IODM support is
always there if needed. Pleased with your professionalism and results, I have no
hesitation to recommending IODM to anyone’.
Robert Morgan – Morgan Constructions & Shop Fitters
‘I am a builder in the trade for many years and have often had difficulty in getting
paid for my work. I have used debt collectors in the past, but they were costly and
did not provide good customer service. I starting using IODM and found that they
are far cheaper, just as effective and provide me with great debt management
reports. My debts are collected at a fraction of the normal debt collection costs. If
you want better debt management, cheaper costs and improved cash flow then use
IODM’.
Mark Reidy – Reidy Constructions
Commercial in Confidence
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Benefits of you partnering with IODM?
• IODM offers you a value added service & distinctive
software offering to all your clients. • IODM is a unique offering that will facilitate you to offer increased
business value to your client base
• Your company now has a product offering that provides your customers with real value
• SMB’s see you providing a product/service that greatly assists their cash flow
• IODM is a Cost effective offering which gets consistent proven results
• Creates better loyalty from customers
• Creates an acquisition and retention loyalty offering
• Possible new revenue stream for you
• Able to roll out internationally with you if opportunity if required
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Benefits of you partnering with IODM ?
Why should your clients use IODM?
• Businesses that have debt management issues now
have a unique solution to these significant business
issues
• Your trusted in the industry, Your new branded offered solution provides assurance to
your clients that our IODM software delivers whats needed.
• Significant discounts can be provided to your clients, using your branded IODM solution
• Your clients fall into three categories:
• Clients who have no debt management issues ( Cash economy ) - They do not need
IODM
• Clients who are currently using a debt collection service, now have a more cost
effective solution
• Clients that have debt management issues but do not currently use a debt
management solution
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IODM Benefits Prevention
Strengthen Cash Flow Management Procedures
Better control of debtor management
Mitigate exposure to bad debt write offs
Introduce better payment cycles to clients
Value Add Service to the clients
Cost effective alternative
Commercial in Confidence
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Your flow chart
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Client
IODM Web site
IODM Registration
IODM Web Application
Report Generated for
you
IODM Compliance
• IODM uses National Australia Bank (NAB)
payment gateway for all UK & international
Credit Card processing, NAB Transact
• IODM complies to NAB approved PCI SAQ A
• IODM Data servers are located in Germany
and comply to EU privacy and data security
laws
• IODM uses SSL encryption
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IODM principal owners Paul Howell - Director (UK)
Paul is a seasoned and successful leader with 20 years track record of producing, presenting and managing the implementation
of innovative business solutions. Highly motivated with a proven ability to develop people and commercialise all aspects of a
business. Highly successful in implementing business process improvements, defining company direction, achieving goals,
change and optimising business procedures. Senior positions in Barclays Bank plc. and Woolwich building society and running a
successful business for 10 years in financial services sector.
Damian Arena - Director (Aus) Damian has an accounting background and his prior roles have been as the CEO of LP Gas 1, to which he expanded the
company from a one shop outlet in Victoria to the largest LP Gas installer in the Southern Hemisphere within a 3 year window.
Subsequently this company was sold to a publicly listed company on ASX. He has also been the CEO of the Noodle Box Group to
which he was involved in growing the franchise chain across Australia. In both instances he invested funds into the ventures and
had a shareholding. Damian has been an investor and executive in growth companies for a number of years, such as
Consolidated Collections, Bodizone, Flip Technologies and Tiger Technologies achieving corporate growth through a mixture of
direct sales, franchising and channel partnering via his vast network in Australia and overseas.
Chris Rogers - Technical Director (Aus) Chris has over 30 years in the consulting IT industry. He has consulted at some of the largest European enterprises in the world.
He has a very sound understanding of customer profiling, marketing segmentation and permission marketing. He has developed a
multimillion dollar professional services consultancy business in APAC from 2007 to 2009 and has also previously sold a high
value IP in a trade sale to USA Nasdaq listed company in 2000
www.iodmuk.co.uk 0845 4594638 [email protected] * 26
Thank You For further details please contact:
Paul Howell - Director (UK)
M: +44 (0) 7956 520381
T: +44 (0) 845 459 4638
F: +44 (0) 1277 231311
W: www.iodmuk.co.uk
Damian Arena - Director (Aus)
M: +61 (0) 419 106 176
T: +61 (0) 3 9098 8689
Chris Rogers - Technical Director (Aus)
M: +61 (0) 439 198 115
T: +61 (0) 3 9098 8689
W: www.iodm.com.au * 27
