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October 2007 Journal of Engineering Education 295
Investigating the Teaching Concerns of Engineering Educators
JENNIFER TURNS
Department of Technical CommunicationUniversity of Washington
MATT ELIOT
Department of Technical CommunicationUniversity of Washington
ROXANE NEAL
Department of Technical CommunicationUniversity of Washington
ANGELA LINSE
Schreyer Institute for Teaching ExcellencePennsylvania State University
ABSTRACT
The teaching concerns of engineering educators offer one lensfor thinking about how to support engineering educators’efforts to improve their teaching. In this study, we collectednarrative accounts of teaching consultations between engi-neering educators and an instructional consultant. Transcriptsof these accounts were coded for individual teaching concerns,which were then interpreted from the perspective of existingmodels and also aggregated into themes. We discuss our find-ings by using them to highlight ways in which engineeringeducators are already thinking effectively, to suggest how theadoption of innovation and professional problem-solving canserve as promising frameworks for thinking about teachingactivity, and to suggest that additional research on engineeringteaching take advantage of distributed cognition models totruly understand how our students are taught.
Keywords: Faculty development, Teaching concerns
I. INTRODUCTION
Teaching concerns are a promising lens for exploring
teaching activity. While teaching concerns research is an
already established approach for helping K-12 educators to
improve their teaching, the opportunity exists to bring this
line of thought to the challenges of improving engineering
teaching and speeding up the processes of change. This study
offers a beginning point for understanding the teaching
concerns of engineering educators at a Research Extensive
university. Using instructional consultation as our context,
we investigated the concerns expressed by individual
educators and teaching-related groups during the consulta-
tion process.
We were drawn to teaching concerns because of the histori-
cal precedent associated with this body of scholarship, the
promise of using concerns as a tool for explaining and even pre-
dicting difficulties and resistances, and the related issue of the
strong link between this body of scholarship and the practical
goal of helping educators improve their teaching (through both
formal education and professional development). The engineer-
ing education community is increasingly recognizing the impor-
tance of proactively helping engineering educators advance their
teaching effectiveness [1]. A number of valuable resources are
currently available, ranging from individual instructional con-
sultations to larger workshops on teaching skills. Furthermore,
engineering education researchers are actively seeking to prove
the effectiveness of specific teaching strategies. However, such
efforts might have greater success if we as a community knew
more about the actual needs of engineering educators. In this
light, the investigation of teaching concerns represents an initial
form of needs analysis. We believe that such information can
help a range of stakeholders in the engineering education
process to anticipate concerns that educators will have, and to
develop strategies to address and manage those concerns.
Our study approach addressed one of the challenges of in-
vestigating teaching concerns (indeed a challenge of any form
needs analysis)—the issue of when and how to get at the needs.
In the context of engineering education, teaching is typically a
private individual activity, thus making it difficult to get the
needs documented. This research stemmed from a unique op-
portunity to capture information about teaching concerns soon
after they were mentioned by educators. In particular, we de-
briefed an instructional consultant after interactions with indi-
vidual educators and teaching-related groups. This approach
represented an opportunity to identify engineering educator
concerns associated with “lived” teaching challenges rather
than concerns generally reported by instructors in a decontex-
tualized situation.
The remainder of the paper is organized as follows. The next
section reviews research on teaching concerns as well as research
on the instructional consultation process, the context we used
for studying teaching concerns. In the Method section, we de-
scribe our means for collecting data in the context of instruc-
tional consulting and our approach for systematically reducing
the data in order to both identify the underlying concerns and
address research questions related to those concerns. The
Results section focuses on a characterization of the teaching
concerns relative to two prevalent teaching concern theories (a
deductive analysis) and in terms of emergent themes (an
inductive analysis). In the Discussion, we relate these findings
to three broad issues.
II. BRINGING TEACHING CONCERNS TO
ENGINEERING EDUCATION
Teaching concerns have been defined as comprising “the
questions, uncertainties and possible resistance that teachers may
have in response to new situations and/or changing demands” [2].
The majority of this research to date has focused on K-12 environ-
ments. The differences between the K-12 and engineering
education contexts suggest that an exploratory approach to investi-
gating teaching concerns in engineering education would be both
revealing and beneficial.
A. Prior Work on Teaching ConcernsTeaching concerns research has its roots in teacher education
and teacher professional development. Work in this field seeks
to (a) understand and categorize the types of concerns that edu-
cators encounter when learning to teach as well as when engaged
in teaching practice, (b) confirm theoretical propositions about
the link between the relative presence of different types of teach-
ing concerns and a teacher’s level of experience, and (c) explore
teacher preparation and teacher professional development
strategies that characterize teachers in terms of their concerns.
Interest in teaching concerns theory has been tightly tied with
the notion that teacher education informed by concerns shared
by teachers will be more effective than one that fails to consider
common teaching concerns.
Frances Fuller is the point of origin for the work on using
teaching concerns as a lens into the development of teaching
skill. In her germinal study almost four decades ago, Fuller [3]
collected information on the concerns of pre-service teachers via
open-ended prompts and found that these concerns could be
grouped into three categories: survival, situation, and pupil. Fur-
ther, she noted that beginning pre-service teachers had more
survival concerns while those teachers farther along had more
pupil concerns. This observation became the basis for concerns
theory, the understanding that concerns about teaching evolve
as the teacher develops his or her teaching skill.
Over time, these three categories became known as Self, Task,
and Impact and the general theory came to be understood as a
developmental stage theory. According to Borich and Tombari
[4, p. 574], concerns theory is “a view that conceptualizes teacher’s
growth and development as a process of passing through concerns
for self (teacher) to task (teaching) to impact (pupil).” Further, these
authors describe the three stages as follows:
● Self [survival] stage. “The first stage of teaching during
which beginning teachers focus primarily on their own well-
being rather than on their learners or their process of
teaching” [4, p. 5].
● Task stage. “The second stage of teaching in which a
teacher’s concerns focus on improving his or her teaching
skills and mastering the content being taught” [4, p. 5].
● Impact stage. “The stage of teaching when instructors
begin to view their learners as individuals with individual
needs” [4, p. 6].
The educational psychology textbook from which the above de-
scription was taken is itself an example of how concerns theory has
been used as a teaching tool. The textbook introduces concerns the-
ory in the first chapter, provides a questionnaire that teachers can
use to help characterize their own concerns in terms of the theory,
and then discusses how the material in the related course relates to
those different concerns [4].
In the time since Fuller’s work, researchers have sought to con-
firm the basic propositions of the theory: the three categories and
their occurrence as a developmental progression. This additional
work has used not only open-ended data collection methods like
Fuller’s, but also various survey instruments that ask teachers to rate
the extent to which they are concerned about specific items (e.g.,
[5]). Researchers have also sought to extend the work to teachers
beyond the pre-service level to in-service teachers [6], beginning
teachers [7], teachers over their first seven years [8], teachers with
significant teaching experience and also teachers in other cultures
(e.g., more than 15 years, Lebanese teachers, [9]). Researchers have
also extended the work into the specifics of multicultural education
[10] and science education [7].
Hall and his colleagues built on Fuller’s work in their effort to
characterize how concerns evolve when teachers are in the process
of adopting innovations [11, 12]. The product of their effort is the
Concerns-Based Adoption Model (CBAM), an expansion of
Fuller’s three stages into six stages of concerns that educators can
encounter with the implementation and use of an innovation.
These stages and their alignment with Fuller’s original categories
are described in Table 1, using the words of Hall and Hord [11].
While this adoption of innovation work has been criticized for
not having more theoretical critique [13], the CBAM researchers
are unique in that they have developed an entire suite of tools for
helping instructional consultants (e.g., a stages of concern question-
naire, a stages of innovation questionnaire). Based on their experi-
ences with the model and these tools, they argue that studying
stages of concerns helps instructional consultants and administra-
tors predict and circumvent initial barriers to innovation adoption
as well as varying reactions to sub-components [11].
Over time, the research results (both the research focused on
Fuller’s ideas and the research such as CBAM that has been in-
spired by her work) have provided support for the three core cate-
gories of Self, Task, and Impact. These results suggest that future
work with concerns theory is on solid ground when using the cate-
gories as a means for organizing concerns, particularly when there is
opportunity to see what types of concerns populate the categories.
However, the results have provided less clear support for the devel-
opmental proposition that Self concerns give way to Task concerns
which give way to Impact concerns as the teacher gains experience.
Rather, researchers have noted that Self concerns may reduce over
time but do not seem to go away entirely, Task concerns are often
relatively limited in number, and Impact concerns are often the
largest category even for the most novice of teachers (e.g., [8]). This
suggests that future work not assume a strict development progres-
sion, but rather focus on documenting the relative levels of concerns
in each category and looking for explanations for why those levels of
concerns exist.
B. Bringing Concerns to Engineering EducationWhile teaching concerns have been used as both a lens for
understanding and a tool for impacting teaching at the K-12 level
(and in undergraduate teaching preparation programs generally),
we were not able to find any published accounts of the teaching
concerns of engineering educators. Thus, the opportunity exists to
document and reflect on the teaching concerns of engineering
educators. There is also reason to be cautious in assuming that these
296 Journal of Engineering Education October 2007
frameworks will let us fully account for the range of concerns we
find. On a surface level, there are clear differences between engi-
neering education and K-12 education in terms of the topics being
taught, the academic level of the students, and the role of funded
research at the heart of the Research Extensive context. Focusing
specifically on the educator in engineering education, we can note
that (a) teaching is typically not the only responsibility of engineer-
ing educators who often have significant research and service
responsibilities, (b) engineering educators may not receive formal
training for their role as educators, and (c) engineering educators
often have a great deal of autonomy in what and how they teach. As
a result, we might anticipate finding surprising topics within exist-
ing Fuller and Hall categories as well as topics that fail to be
captured by these categories. Under such circumstances, an ex-
ploratory approach has merit since it can help us discover as well as
characterize and confirm.
C. Instructional Consultations as a Context for Studying Teaching Concerns
Instructional consulting sessions are a common approach to pro-
fessional development in the higher education context, and typically
complement other approaches to faculty development such as poli-
cy setting, workshops that help educators adopt specific pedagogical
approaches, and efforts to develop new pedagogical approaches. In
an instructional consultation, the client (typically an educator) dis-
cusses one or more teaching issues with the instructional consultant,
who in turn offers suggestions and resources that concurrently ad-
dress the client’s issue and highlight effective teaching practice [14].
Because the instructional consultant is typically working togeth-
er with the client to address client issues, instructional consulting
represents a promising context for identifying a range of engineer-
ing educator concerns. Further, there are at least two reasons why
concerns that are voiced as part of the consultation process are an
excellent complement to concerns identified directly by educators in
response to surveys or prompts (the technique used in much of the
previous work on teaching concerns). First, concerns revealed in the
context of actually working on teaching situations can be considered
more situated and therefore possibly more authentic. Second, by
looking at the concerns that are revealed through the consultation
process, we do not rely solely on the educators’ relative ability to de-
scribe their teaching concerns.
Instructional consulting is also challenging as a context for
identifying engineering educator concerns for a number of reasons.
For example, instructional consulting sessions are typically private
events making it challenging to get access to the activity in the
event. Also, while instructional consultants typically focus on the
needs of their clients, they do have their own expertise which can af-
fect the direction that a consultation takes. Finally, because a con-
sultation is a two-party event in which the consultant in facilitating
the educator, this can make it difficult to determine whether the ed-
ucator had the concern prior to the consultation or if it arose during
the consultation.
D. Research Questions and General ExpectationsThe overarching question guiding this research was: What types
of engineering education teaching concerns are revealed through
the instructional consultation process? Our approach was founded
on the assumption that concerns arising in an instructional consul-
tation context are by definition linked to teaching and thus are
teaching concerns. Based on this assumption and the information
presented above, we proceeded with the following specific ques-
tions and general predictions:
● Using Fuller’s Self-Task-Impact model as a means for
categorizing types of concerns, we asked: Which concerns
October 2007 Journal of Engineering Education 297
Table 1. Categories of concerns used in the two models.
expressed during the instructional consultations can be
categorized as Self, Task, or Impact? What is the prevalence
of each category? What specific issues are being addressed by
concerns in each category?
● Using Hall’s notion of adoption as a specific aspect of teach-
ing and CBAM as a framework for understanding the con-
cerns associated with adoption, we asked: What is the preva-
lence of concerns related to the adoption of any type of
innovation? For those concerns related to the adoption of an
innovation, which concerns can be categorized in terms of
Hall’s Concerns-Based Adoption Model? What specific is-
sues are being addressed by the concerns in each category?
● Finally, working from the notion that these two models may
not fully or more effectively describe all of the concerns we
would collect, we asked: Are these models sufficient for orga-
nizing all of the teaching concerns of engineering educators?
What types of concerns do we see when we look to the data
using inductive thematic analysis?
Although engineering educators are not formally trained as edu-
cators, teaching is a job requirement and continued employment
suggests that they are relatively successful. As a result, we anticipat-
ed finding concerns in all three of Fuller’s categories in the consulta-
tion debriefing transcripts, but with the greatest number of con-
cerns in the Impact category due to on-the-job training and the
support of the instructional consultant. Also, because the engineer-
ing education community has devoted a great deal of effort towards
creating and publicizing teaching techniques and resources, we ex-
pected concerns related to the adoption of such techniques and re-
sources to be present. At the same time, since engineering practice
itself consists of designing new solutions to situations, we did not
anticipate adoption concerns to represent the majority of the data.
Finally, because of the differences between the prior work on teach-
ing concerns and the context of our work, as highlighted earlier, we
expected that not all of the concerns we identified would fit the as-
sumptions of these models and that an inductive analysis would be
fruitful.
III. METHOD
Our study sought to investigate the teaching concerns of engi-
neering educators, to evaluate how these concerns could be mapped
to the results of prior research on teaching concerns, and to explore
how these concerns illustrate the nature of teaching in engineering
education. In this section, we discuss how our data collection took
advantage of a unique opportunity to gain insight into teaching
concerns and how our data analysis approach reflected a commit-
ment to using systematic, auditable, and transparent techniques for
handling qualitative data.
A. Data CollectionWe collected our data by debriefing an engineering-specific in-
structional consultant (one based exclusively in a College of Engi-
neering) after 63 consultations with individual engineering educa-
tors (primarily faculty members) and teaching-related groups. This
instructional consultant worked with a wide variety of clients on a
first-come, first-serve basis and helped these clients with whatever
issues they identified. The College of Engineering and the
instructional consultant that were the focus of this study were both
known for their efforts to promote student-centered learning
practices. The transcriptions of these interviews formed the princi-
ple dataset for this study.
These debriefing interviews, which took place during 2003 and
2004, consisted of the consultant providing a narrative retelling of
the interaction with the client and then responding to a series of
open-ended questions designed to clarify and expand on points in
the narrative. This interview process represented a combination of
the formal open-ended interview and the “interview guide”
approach as discussed by Patton in his Handbook of QualitativeResearch [15]. As part of this process, the consultant was able to
report on educators’ concerns in their own language and also offer
an expert’s perspective on the issues underlying the concerns. The
exploratory nature of this project spurred the research team to
gather a large number of interviews.
The need for anonymity for the study participants presented
challenges for data collection in this study. Demographic
information, such as engineering department, gender, and level of
teaching experience could all serve to identify participants and
therefore could not be collected. As a result, we cannot report
precise information on the number of clients represented by
the data, their disciplines, or their levels of experience. This final
issue represents a point of departure from Fuller’s work in which she
could characterize her subjects in terms of their expertise
(i.e., in-service teachers, practicing teachers). Based on an approxi-
mate 20 percent repeat rate provided by the instructional consul-
tant, we estimate that our dataset represents the concerns of 40-45
different individuals.
B. Data AnalysisOur analysis of the data consisted of three activities: reducing the
data to a set of teaching concerns, deductive analysis in which we
coded these concerns using the previously identified teaching con-
cerns models, and inductive analysis in which we identified themes
specific to our data. Our overall analysis approach of combining de-
ductive and inductive activities is one of the strategies mentioned by
Patton [15, p. 452–453]. Consistent with his explanation, we chose
this approach because we wanted to see the data through an existing
theory as well as find new patterns. The purpose, approach, and
product of these activities are further elaborated below.
1) Data Reduction: Identifying Concerns: The purpose of the data
reduction was to transform the debriefing interview transcripts into
a dataset of individual teaching concerns. In our data reduction, we
focused on identifying individual concerns present in the transcripts
and then recording each concern in terms of a title, a description,
and relevant excerpts from the transcripts that represented the “evi-
dence” of the concern. Where possible, language from the transcript
was also incorporated into the concern title and description. When
identifying concerns, we focused on identifying any concerns that
appeared in the transcripts, resulting in teaching concerns beyond
those associated with the engineering educator clients.
Three members of the research team coded the transcripts for
teaching concerns. Initially, all three coders independently coded
several transcripts and then compared the results in terms of (a) the
specific concerns identified and (b) the type of evidence recorded for
the concerns. Once we were satisfied that each coder understood
the process, all remaining transcripts were coded by an individual
coder using NVivo qualitative data analysis software, and the results
for each transcript were then summarized in a Word document
298 Journal of Engineering Education October 2007
which was presented to the other coders for review and discussion.
These discussions often resulted in refinement to the concern titles
and descriptions in order to better capture the essence of the con-
cern represented in the data. This coding process resulted in the
identification of 376 teaching concerns that are documented in cod-
ing summaries for each of the 63 transcripts. Example concerns, as
identified by their title and the transcript from which they originat-
ed, are given below:
● My students “seem like they don’t want to be …there.”
(Indiv_36)
● Are my ideas for the Broader Impacts section of an NSF pro-
posal any good? (Indiv_37)
● I’m alone and without professional allies in my bid for full
…professorship. (Indiv_58)
● Peer-evaluated faculty feel “put upon” and get conflicting in-
formation from reviewers. (Indiv_57)
2) Deductive Analysis: Mapping Concerns to the Theories of Fullerand Hall: The purpose of the deductive analysis was to use the
teaching concern models presented earlier to better understand the
types of concerns we had collected. In particular, we sought to de-
termine the number of concerns that fit into the categories defined
by each model and the general topics represented within each cate-
gory. Figure 1 provides an overview of our deductive analysis
process.
We started this analysis by filtering the entire dataset of concerns
relative to two assumptions underlying the previous work on teach-
ing concerns: we filtered for those concerns belonging to engineer-
ing educators, and then filtered for concerns related to the
educators’ core teaching activity (defined as some type of interaction
with students). Two coders coded the entire dataset of teaching
concerns relative to each of these filters, then met to determine the
level of agreement in each case (reported as a measure of reliability),
and finally negotiated all disagreements to consensus. The two
coders then coded the resulting subset of concerns (the engineering
educator core teaching concerns) relative to Fuller’s three categories
of Self, Task, and Impact, met to determine the level of agreement,
and negotiated all disagreements to consensus.
To code the concerns relative to Hall’s Concerns-Based Adop-
tion Model, we first filtered the engineering educator core teaching
subset for concerns specifically related to the adoption of a teaching
innovation. We used a liberal notion of innovation as any teaching
practice with norms, which is consistent with Hall’s explanation.
We then coded this subset of the concerns relative to Hall’s cate-
gories. As in the previous case, the filtering process and the coding
process were both completed by two coders who first coded inde-
pendently and then met to determine the level of agreement and to
negotiate disagreements to consensus. In the Results section, we re-
port on the reliability of each coding step, the number of concerns
that ultimately fell into each category, and the nature of the con-
cerns that fell into the categories.
3) Inductive Analysis: Identifying Emergent Themes: The purpose
of the inductive analysis was to identify patterns in the concerns that
had not been captured by the deductive analysis. Our overall ap-
proach consisted of identifying themes, confirming the extent to
which the themes were present in the dataset, and then looking for
patterns in the themes. To identify the themes, we used a “data
October 2007 Journal of Engineering Education 299
Figure 1. Overview of the deductive coding process.
wall” affinity process—we created a physical environment
(the “wall”) in which we could view all concerns concurrently and
thus immerse ourselves in the data [16, 17]. Using this technique,
three coders visually scanned the 376 individual concerns based on
their title and description and documented themes that were pre-
sent. For example, the concern “My students seem like they don’t
want to be there” was one of the concerns that were clustered
around the theme “Educators questioning how much responsibility
they should take for student learning.”
We used a member check procedure as a means to further vali-
date the themes [18]. Stakeholders in the member check reviewed
the results for relevance and comprehensiveness. Our member
check consisted of sharing the themes with a panel of engineering
education experts who were asked to comment on those themes
that were most familiar and those that they had encountered most
often in their interactions with engineering educators. This infor-
mation influenced our decision concerning which three themes to
present in the Results section of the paper.
IV. RESULTS
Our process of data collection permitted us to identify 376 con-
cerns. These concerns represented a broad set of issues ranging from
relatively specific concerns such as how to address disruptive students,
to such broad concerns such as how to create a culture that values
teaching and how to write better grant proposals. Furthermore, the
concerns we identified belonged to a range of stakeholders including
engineering educators, students, the instructional consultant, deans,
chairs, and the National Science Foundation. The analysis of these
376 concerns is presented in the subsequent sections.
A. Deductive Analysis: Interpreting Data via Existing Teaching Concern Models
As explained in the Method section, in order to code the con-
cerns using the two teaching concerns models, we first had to filter
the entire dataset for those concerns fitting the assumptions of the
models (concerns belonging to educators and related to the educa-
tors’ core teaching activities). The first level of filtering, identifying
the concerns belonging to engineering educators (see Figure 1), was
completed with 88 percent agreement and reduced the dataset from
376 concerns to 180 concerns. The 196 concerns that were filtered
out included the concerns of the instructional consultant, adminis-
trators, funding agencies such as the National Science Foundation,
and even concerns belonging to students. The second level of filter-
ing, identifying the core teaching concerns (see Figure 1), was com-
pleted with 79 percent agreement and reduced the data from 180
concerns to 120 concerns. The 60 concerns that were filtered out
included concerns about the instructional consultation process and
concerns related to grant writing. The remaining 120 concerns rep-
resented the concerns that were consistent with the two teaching
concern models.
1) Concerns Interpreted Through Fuller’s Self-Task-Impact Model:In coding the 120 concerns that were identified as belonging to en-
gineering educators and related to their core teaching activities, we
identified 31 Self concerns, 19 Task concerns, and 70 Impact con-
cerns. This coding was completed with a reliability of 81 percent as
measured through agreement. Table 2 provides an overview of the
results of this coding.
Within the 31 Self concerns, some trends emerged. For exam-
ple, several of the concerns related to negative repercussions of
teaching activities, with several educators voicing concerns about
credibility (such as a concern about women’s attire having a negative
impact on respect and credibility), reputation (such as not wanting
to be “labeled a radical” for expressing one’s views), departmental
standing, and also being blamed for poor teaching evaluations. An-
other thread within the Self concerns related to concerns about dis-
comfort and/or vulnerability, such as being personally put on the
spot and feeling uncomfortable outside one’s area of expertise. A
third thread within the Self concerns was the general issue of diffi-
culty and workload, such as concerns about the difficulty of imple-
menting active learning.
The 19 Task concerns made it the least populated category. To
be coded in this category, concerns needed to focus on general “how
to” issues. Two types of concerns that did end up falling into this
category were concerns about (a) approaches and opportunities to
improve one’s teaching skills and (b) curricular level activities such
as gaining feedback about possible curricular choices, making cur-
riculum changes, and figuring out one’s autonomy to adopt and
adapt curricular materials. Inspection of the results suggests that the
low number of Task concerns resulted not from a lack of “how to”
concerns but rather from the fact that many such concerns went be-
yond the simple “how to” to the realm of “how to in the best interest
of a student,” which resulted in the concern being coded as an Im-
pact concern.
With 70 concerns, the Impact category was the most prevalent.
These concerns covered a wide territory in terms of teaching activi-
ty, including issues of:
● maintaining quality while providing accommodation,
● keeping the curriculum up to date to better prepare students
for industry,
● improving students’ engagement with their own learning,
● inclusiveness in terms of including all kinds of students.
Impact concerns also varied in terms of the number of students
involved, how the concerns were framed, and their relationship to a
disciplinary topic within engineering. For example, while some
concerns focused on issues related to a single specific student
300 Journal of Engineering Education October 2007
Table 2. Results of the deductive analysis.
(e.g., dealing with this disruptive student), other concerns focused
on relationships with students at the individual level (e.g., mentor-
ing issues), groups of students within a class (e.g., dealing with the
students who do not want to be there), groups of students within
engineering (e.g., underrepresented students), and all students.
Also, while some concerns were framed as problems (e.g., dealing
with a disruptive student), other concerns were framed as goals
(e.g., maintaining quality while providing accommodation). Final-
ly, while some concerns were tightly tied to a topic being taught by
an instructor (e.g., concerns about supporting student exam prepa-
ration, concerns about how to link content to the engineering con-
text, and concerns about teaching engineering principles before ap-
plication examples), other concerns were related to engineering in
general but not to a class (e.g., concerns about engineering students
being trained to be passive, concerns that engineering students have
skewed perceptions of engineering as a discipline) and even to issues
not very specific to engineering (e.g., a concern that male educators
need to learn to advise female students).
2) Concerns Interpreted Through Hall’s Concerns-Based AdoptionModel: Of the 120 educator core teaching concerns, we identified
66 as related to adoption of innovation (reliability of 77 percent as
measured by agreement). The range of “innovations” reflected in
these concerns included:
● strategies and practices that form a part of teaching, such as
using textbooks and disability accommodation,
● broader pedagogies for classroom teaching, such as service
learning, group work, and active learning,
● practices such as mentoring and advising that have teaching
relevance but typically occur outside of the classroom,
● assessment and monitoring practices, such as student ratings,
that are used to collect information and determine how well
other strategies are working, and
● various practices such as information discussion groups that
educators use to learn about and improve their teaching
skills, and reflect on the other practices mentioned.
While some of these innovations seem rather loosely defined,
what was common about them in the context of the concerns is that
they were treated as an existing practice that could be learned about
and had norms.
We were able to analyze these 66 adoption of innovation con-
cerns with an agreement of 87 percent. The results of the analysis of
these 66 adoption of innovation concerns relative to Hall’s CBAM
model are reported in Table 2.
As indicated in Table 2, we found Consequence to be the most
prominent category (which is not surprising since Impact was the
prominent category in the previous coding). These 29 Consequence
concerns represented issues such as (a) understanding how to use
the innovation with students and (b) determining what mediates an
effective use of the innovation. We also noted one concern explicitly
capturing tradeoffs associated with the innovation (i.e., a concern
about how to dock late assignments without violating student
rights).
While we did not identify any Awareness or Refocusing
concerns and only identified one Informational concern and one
Collaboration concern, we did find a number of Personal concerns
(n � 21) and Management concerns (n � 12). The Personal
concerns reflected links between using the innovation and (a) career
issues such as promotion and tenure, (b) self image and work image,
(c) workload, and (d) managing perceptions of one’s expertise. The
Management concerns reflected issues related to (a) the level of
freedom and flexibility inherent in using the innovation, (b) chal-
lenges inherent in using the innovation, (c) identification of tasks
associated with the innovation that were not student specific, and
(d) the types of resources beyond student capabilities necessary to
use the innovation.
Collectively, this section has focused on analyzing the concerns
of our engineering educators relative to existing models. We were
able to analyze 120 of our concerns using the models. The remain-
ing concerns were either concerns of educators that were not related
to their core teaching responsibilities and/or concerns of engineer-
ing education stakeholders other than the educators. In the next
section, we turn to the inductive analysis which, while prioritizing
the core teaching concerns of the engineering educators, also sought
to bring these other concerns back into the analysis.
B. Inductive Analysis: Seeking Themes Across an Entire Set of Concerns
The themes which emerged from the affinity process illustrate
the complexity of engineering education in a research-focused
environment. Table 3 presents these 14 themes, organized
alphabetically.
Due to space limitations, we cannot go into depth on each of
these themes. As a result, in the remainder of this section, we focus
on presenting three of these themes in greater detail. These themes
were chosen not only because of the richness of the data relative to
the theme but also because of their ability to highlight the breadth
of our dataset in terms of concerns that were consistent with the as-
sumptions of the Fuller and Hall models, and also concerns that
went beyond the assumptions of those models (e.g., educator activi-
ties beyond core teaching, concerns of stakeholders other than edu-
cators).
In this vein, the first theme, “Educators questioning how much
responsibility they should take for student learning,” was chosen be-
cause it clearly represents a core teaching concern of the engineering
educators in this study. The second theme, “Educators grappling
with many roles beyond classroom instructor,” was chosen because
it captures the complexity of engineering educators’ professional
lives, a complexity that goes beyond the vision of teaching that
Fuller describes. The third, “Educators, administrators, and fund-
ing agencies trying to create a culture that values teaching,” was
chosen because it is a theme that focuses beyond core teaching ac-
tivities and also illustrates a shared effort by the many stakeholders
in engineering education.
1) Educators Questioning How Much Responsibility They ShouldTake for Student Learning: Engineering educators may have diffi-
culty determining how much responsibility they can take for their
students’ learning. While being actively engaged in supporting their
students, participants in this study expressed a number of concerns
related to the degree to which students engaged in course activities,
students’ preparation for the higher education setting, and some ed-
ucators’ perceptions that students put less time and energy into their
coursework than the educators do themselves. Given that engineer-
ing educators are increasingly being required to change their teach-
ing to increase student learning, this apparent discrepancy between
student engagement and expected learning leaves educators in an
ambiguous position. Each of the following sub-themes describes a
particular aspect of educators questioning how much responsibility
they can take for student learning.
October 2007 Journal of Engineering Education 301
302 Journal of Engineering Education October 2007
Table 3. Results of the inductive analysis.
a) Educators questioning students’ engagement with their ownlearning process: Engineering educators may be concerned about
how their students approach their own learning. Participants in this
study expressed concerns about a variety of student behaviors that
could be indicative of a lack of engagement in their own learning.
One educator spoke about “a significant amount of students skip-
ping class” while another suggested that his students “seemed like
they didn’t want to be there.”
Moreover, the educators were concerned that they themselves
would be blamed for poor student performance. One educator had
designed a course that included students taking online “pre-flight
quizzes” before class time, a non-graded activity that was intended
to reinforce student learning and to help the instructor prepare for
that day’s class session. The client reported that a number of stu-
dents were skipping class and that 20 percent of the class was not
taking the quizzes:
The client was concerned that his students would blame
him for their poor performance. Why would they blame
him? Would they see material covered in lecture and think
“you gave me the impression the online material covered the
lecture?” Would they just blame him in general for not
teaching well? (Indiv_69, Lines 182–185)
Several educators expressed concerns about the relative work-
loads that educators and students bear in preparing for class. One
such concern questioned the degree to which students came pre-
pared for class, especially regarding the reading. The instructional
consultant responded to her client’s concerns as follows:
So we talked about how in a traditional class the students
don’t do a lot of work while the instructor does a lot of prep.
But in an interactive course, where [students are] actually
doing some assignments ahead of time.…the students are
much more active in the class because they’re prepared to
talk.… (Indiv_28, lines 200–204)
This subtheme describes one aspect of educators’ uncertainty
about the degree to which they can be held responsible for student
learning: the perception that some students may be taking less than
adequate responsibility for their own learning process. As the fol-
lowing subtheme describes, educators also realize that students may
be lacking some of the baseline skills for functioning well in the
higher education setting.
b) Educators realize that students have difficulty in the higher educa-tion setting: Another factor limiting how much responsibility educa-
tors can take for student learning is students’ preparedness for the
higher education setting. Educators in this study expressed concerns
about students’ ability to perform the basic tasks needed to learn at
the university level. One educator, for example, suggested that stu-
dents may lack the ability to effectively work with a textbook:
The client had a hypothesis about student engagement and
use of the textbook. Students don’t know how to read a
textbook.…They really don’t know how to get information
from a textbook (Indiv_24, lines 25–28).
Educators also expressed concerns about a variety of possible
causes for poor student performance. One educator was concerned
about how well a student’s undergraduate math education prepared
her for graduate-level engineering courses. Another educator ex-
pressed concern about some students’ lack of time management
skills, suggesting that students lack “realistic expectations” about the
number of hours required to effectively complete course-related
responsibilities.
There was also a perception that the higher education setting it-
self was not supporting student learning. The instructional consul-
tant referred to one author’s framing of this institutional bias:
She said the environment is hostile toward helping students
achieve a degree and is geared more towards weeding out
those who are struggling. They need to have a less
competitive environment (Indiv_28, lines 45–48).
The educators were also aware that some students lacked a posi-
tive self-image in regard to their own scholarship. This seemed par-
ticularly true for female graduate students in engineering:
The client and I had [a number of conversations] about
women grad students.…that they run into these kinds of
things more often. They convince themselves that they’re
stupid…even though they know analytically that they are
not (Indiv_30, lines 79–82).
While the first subtheme primarily addressed student behavior
and abilities, this second subtheme captures institutional deterrents
to student learning, whether those deterrents are a lack of adequate
preparation or the perception of higher education as a hostile envi-
ronment. These two subthemes capture educator concerns about
students’ ability to engage the higher education setting as a learning
environment. In the face of these concerns, educators are also at-
tempting to create a positive learning experience for their students,
as the next subtheme attests.
c) Educators want students to excel: In the midst of these concerns
about students’ ability to engage their own learning, some educators
in this study also expressed concerns about creating a classroom en-
vironment that best supports learning. These concerns ranged from
questions about specific teaching techniques to more general ap-
proaches to teaching:
The client writes: I’m teaching a new course and I’ve never
taught it before. I usually just figure it out the first year and
try new things. But I hate to do that to the students. So if
you have any ideas on how to make it not so hard on the
students, I’d really like to know (Indiv_67, lines 7–9).
Some educators in this study approached the goal of increased
learning by learning to build better rapport with their students and
create an open atmosphere for discussion in the classroom. Others
sought to make the structure of the course and their own teaching
more transparent.
Overall, this theme captured an ambiguity in teaching: educators
wanting students to excel while also recognizing that some students
do not or cannot engage the learning process sufficiently to reach
the expected level of competency. While this paradox is not new,
educators may feel caught between actual student performance and
the expectations of administrators and funding agencies for
increased student learning. As a result, such educators may benefit
October 2007 Journal of Engineering Education 303
from a community-wide discussion of how much responsibility
they can take for student learning in classroom context and how
much responsibility students must bear. At the same time, class-
room instruction is but one of a number of responsibilities that en-
gineering educators face on a daily basis. The following theme
addresses the complexity of educators’ professional lives, specifically
those of faculty, by recording some of the many roles they perform
within and beyond that of classroom instructor.
2) Faculty Grappling with Many Roles Beyond ClassroomInstructor: Fuller’s Self-Task-Impact model of teaching concerns,
which was founded in the study of undergraduate student teachers
and K-12 teachers, focused primarily on educators’ responsibilities
as classroom instructors. While the engineering educators repre-
sented in this study also had a strong focus on the classroom and
were actively engaged in improving student learning, these educa-
tors’ concerns revealed that they were also engaged in activities asso-
ciated with a variety of other roles. For example, the concerns
revealed roles including employee, department member, domain
expert, grant writer, industry liaison, mentor, policy-maker, and
researcher. Given this multiplicity of roles, which are often them-
selves in a state of flux, engineering educators in this study used the
instructional consultation process to address challenges beyond
those usually associated with classroom instruction. The following
sections discuss a sample of the roles that were revealed. They are
arranged by their relationship to the classroom, from those that are
directly associated with classroom instruction to those that involve
the greater academic environment.
a) Multicultural Educator: Educators at all levels are increasingly
expected to incorporate multicultural teaching methods into their
teaching practices [10]. Yet engineering educators may have
difficulties implementing diversity-based instruction. Some engi-
neering educators represented in this study had limited understand-
ing of general pedagogical terminology and therefore needed to
have multicultural education materials “translated” for them. The
instructional consultant also suggested that some educators may
understand the importance of multicultural education but may not
recognize that there is a problem in their own classrooms. In this
study, the instructional consultant actively supported engineering
educators in improving their multicultural education skills.
b) Industry liaison: Several engineering educators represented in
this study sought assistance from the instructional consultant to
better incorporate common issues and practices found in industry.
For example, one educator wanted to take a wide perspective of “in-
troducing the discipline and its dynamism” to students and giving
them a realistic perspective on his rapidly changing field. Another
educator approached the instructional consultant for assistance at a
finer grain, incorporating “real world” examples into the curriculum
as a way to increase relevance for students while also preparing them
for employment.
c) Researcher: One defining difference between Fuller’s partici-
pants and the educators represented in this study is the professional
requirement to conduct funded research. Engineering educators
represented in this study used the instructional consultation setting
to express concerns about research demands and the interplay of
teaching and research. For example, one educator was concerned
that teaching and research seemed like two separate activities and
sought a better understanding about how to integrate them. Anoth-
er educator was concerned about how his research approach could
affect the tenure and promotion process.
d) Grant writer: Engineering educators in this study also came to
the instructional consultation process seeking help on writing grant
proposals, the necessary first step in the acquisition of funded re-
search. Many of these educators sought specific guidance on writing
the Broader Impacts section of an NSF proposal. They asked for
help on writing about the educational aspects of the proposed re-
search, asking especially for appropriate supporting citations. Oth-
ers wanted more global feedback on the quality and acceptability of
the proposal as a whole. In relationship to this and the preceding
Researcher role, it is interesting to reflect on how these educators
came to use instructional consultation to support their research-
related responsibilities.
e) Department member: Engineering faculty belonging to a de-
partment represents a significant aspect of their work context. Some
educators represented in this study expressed concerns about how to
cope with challenging communication patterns within their depart-
ments. For example, an international faculty member worked with
the instructional consultant to better understand how to interpret
the social dynamics within his department. New educators ex-
pressed concerns about the tenure and promotion process, ques-
tioning the impact of their student ratings or their research projects
on their advancement towards tenure. Women educators also ap-
proached the instructional consultant for support in working in a
traditionally male academic department. For all of these educators,
the instructional consultant seemed to serve as an interpreter of the
academic culture itself. While this range of roles may not be surprising, the fact that
these roles were all invoked during instructional consultation
sessions reflects the intricate way that teaching permeates faculty
life. In the next section, we turn to a theme that reflects not only
the concerns of the engineering educators that have been reflect-
ed in this section and the previous section, but also concerns as-
sociated with other stakeholders in the engineering education
system. The final theme discussed in this paper addresses how
the engineering education community is creating a culture that
supports teaching.
3) Educators, Administrators, and Funding Agencies Trying toCreate a Culture That Values Teaching: Several of the concerns in
our dataset suggest an underlying desire for and efforts to create a
culture that values teaching. For example, some educators ex-
pressed a desire for a forum to discuss teaching issues within their
departments and actively sought out assistance with various as-
pects of their teaching. More broadly, administrators and stake-
holders such as funding agencies also wanted to build a culture
that values teaching by seeking ways to motivate individual educa-
tors to adopt new methods, to spread teaching innovation beyond
innovators, and on an even more fundamental level, to get
educators’ buy-in for pedagogical change. The articulation of
these issues provides insights on the barriers that educators
and other stakeholders encounter when trying to create such a
culture.
a) Wanting a culture that values teaching: Educators represented
in this study, as well as the instructional consultant, expressed a de-
sire for a culture that values teaching and teaching innovation. In
particular, these educators wanted explicit discussions of teaching to
be an ongoing aspect of academic engineering culture, whether sup-
ported at the college, the department or program levels, or simply
among their peers. In one consultation, an educator/administrator
pointed out a perceived need for a greater discussion of innovative
304 Journal of Engineering Education October 2007
teaching techniques:
There isn’t a forum for people to talk about [teaching]. And
this faculty member realized that. He said that it is not
working to have the innovators talking to each other in a
committee meeting (Indiv_1, lines 123–126).
While the preceding excerpt captures an interchange between
the instructional consultant and an academic administrator, engi-
neering educators themselves also recognized the importance of
creating opportunities for educators to come together and help each
other improve their teaching. For example, one educator e-mailed
the instructional consultant to schedule a consultation with the fol-
lowing observation:
I thought it might be a good idea to have a lunch workshop
where an expert on engineering teaching can do a workshop,
very similar to the one… where Rich Felder spoke on ‘Why
Should I Change the Way I Teach?’ … I think it would be a
great opportunity to really use this time to infuse into the
community the importance of active/experiential learning
and how easy it is to implement this (Indiv_60, lines 15–24).
For the engineering educators in this study, instructional consul-
tations served as a forum to talk about their own teaching. The
availability of instructional consulting represents one element of a
culture that values teaching.
b) Motivating educators as a key to creating the culture: When engi-
neering educators and other stakeholders are working to increase
the visibility and value of teaching, they can be challenged by those
educators who appear on the surface to be “recalcitrant” or some-
how lacking in motivation. For example, a department chair
worked with the instructional consultant to increase awareness of
teaching in his department, especially among established faculty:
We were talking about faculty buy-in, which we talk about
every time because this is a big concern of his. He’s thinking
perhaps about the more negative end of the distribution of
faculty and thinking how he’s going to reach [them]
(Indiv_73, an lines 329–333).
Another educator, who was writing a proposal for a department-
wide pedagogical change, wanted to increase the awareness of
teaching among his peers. He sought help in framing his efforts in a
way that would appeal to the broadest set of educators:
He talked about his idea of how do you find out what
they’re even interested in when it comes to teaching? We
talked a lot about faculty buy-in, that if you’re going to talk
about pedagogical change, faculty have to have a reason to
do it. They have to be able to take ownership of it
(Indiv_43, lines 93–96).
Finally, one educator suggested that the bottom line may be the
best way to motivate certain kinds of faculty to increase their
teaching skills:
And I said well actually there’s a lot of proof that [active
learning] works…and he said yeah but it needs to impact
student ratings because that’s what they look at in the tenure
and promotion process. That’s the reward structure you
know (Indiv_7, lines 149-152).
Larger scale attempts to motivate educators to change their
teaching were also reflected in the concerns related to this theme.
For example, funding agencies such as the NSF are actively working
to create a culture that values teaching through initiatives that in-
clude the funding of research on engineering education and the op-
portunity to satisfy the broader impacts requirement by linking the
research to educational activity.
V. DISCUSSION
In this paper, we have reported on a study of teaching concerns
arising in one engineering education context—consultations
between engineering educators and an instructional consultant. We
collected narrative accounts of 63 consultations between the in-
structional consultant and engineering educators (a place where we
expected concerns to be voiced) and analyzed these accounts to cre-
ate a dataset of 376 individual concerns.
In our deductive analysis of the concerns relative to Fuller’s Self-
Task-Impact model, we first found that only 120 of our concerns fit
the assumptions of the model in that these were concerns of educa-
tors related to their core teaching responsibilities. The concerns be-
yond this 120 subset represented either concerns of engineering edu-
cators beyond their core teaching responsibilities (e.g., grant writing)
and/or concerns belonging to stakeholders in the engineering educa-
tion process other then the educators themselves (e.g., instructional
consultants’ concerns about how to best market themselves to engi-
neering educators). Our analysis of the 120 core teaching concerns
found the majority of the concerns to be in the Impact category,
showing the many ways that the engineering educators were endeav-
oring to take into account student issues. We also found concerns in
two other categories of Self and Task. Of particular interest were the
many Self concerns related to the potential negative consequences of
teaching activities. Because Hall’s Concerns-Based Adoption
Model was built on Fuller’s model, we used these 120 concerns as
the beginning point for our analysis relative to CBAM. We found
that 66 of these 120 concerns fit the assumptions of the CBAM
model in that the concerns involved some form of adoption of inno-
vation. We further noted that the nature of the innovations varied
(e.g., strategies such as using textbooks, specific pedagogies such as
active learning, and more general practices such as accommodating
students with disabilities). When coding these concerns relative to
Hall’s categories, we found the majority of the concerns to be in the
Consequence category but also a significant number of concerns in
the Personal and Management categories. Collectively, these results
were consistent with our predictions.
Our inductive analysis permitted us to go beyond the limitations
imposed by the previous theories and resulted in the identification
of 14 themes that varied in the immediacy of their connection to
students. In addition to providing a brief snapshot of each of these
themes, we then reviewed three of these themes in greater detail:
the issue of how much responsibility an instructor can take for stu-
dent learning, the challenge of the many roles of an engineering ed-
ucator and the links of these roles to the teaching mission, and the
goal of creating a culture that values teaching.
October 2007 Journal of Engineering Education 305
A. Significance of the ResultsCollectively, these results represent a benchmark concerning the
needs of engineering educators and a basis for conversation. Al-
though the concerns represented in this work reflect a large number
of engineering educators the results in many ways are best described
as a case study of the concerns of engineering educators at one pub-
lic Research Extensive institution that arose when educators were
grappling with some issues in a supportive context. As a result, fu-
ture research is needed to know if the results are specific to educa-
tors who seek out advice, representative only of educator needs that
cannot be addressed by other resources (e.g., online tools, work-
shops), specific to this one institution, or even unique to engineer-
ing. Further, future research would help clarify if engineering edu-
cators have the same types of concerns when they are on their own.
The exploration of these issues can clearly be a part of the conversa-
tion stimulated by the work.
These results also suggest that the engineering educators in this
study deserve merit for the extent to which they were functioning in
a learner-centered way. Current best practice guidelines for educa-
tion highlight the importance of good instruction being “learner-
centered” (e.g., [19]). We believe that many of our results represent
evidence of learner-centered practices and illustrate the various ways
that learner-centered thinking can manifest in engineering educa-
tion. For example, the number and nature of the Impact concerns in
the Fuller analysis and the number and nature of the Consequence
concerns in the Hall analysis brought to the forefront the extent to
which the engineering educators were grappling with student is-
sues. Also, the theme of how much responsibility to take for student
learning provides a more in-depth look across the participants at
one specific student-centered concern of engineering educators.
The other two themes that we explored were not specifically about
being student-centered on the surface, but were nonetheless clearly
tied to students. For example, the “creating a culture” theme, in its
immediate form, focuses on the educator but a broader view of this
theme suggests that a culture that values teaching would provide a
space in which educators can focus on being student-centered.
Also, the “many roles” theme points to the different contexts for
being student-centered. Finally, even the Self concerns, which on
the surface can be seen as evidence of teacher-centeredness, can be
linked to learner-centeredness when viewed as challenges or obsta-
cles to being learner-centered. For example, the Self concerns relat-
ed to issues of negative repercussions can certainly be thought of as
obstacles, or even the source of resistance to practices that may be
more learner-centered.
The results also prompt thought in terms of productive ways to
conceptualize or describe teaching, which has added significance
given that the underlying framing of an activity such as teaching can
significantly affect how we support that activity. In a nutshell, the
results point to adoption of innovation and professional problem-
solving as promising ways to conceptualize the activity of engineer-
ing educators. In our study, we found over half of the core teaching
concerns to be related to adoption of some type of innovation. The
results also complicate the issue of adoption in that the majority of
the concerns related to adoption were Consequence concerns gen-
erally addressing how to adopt or adapt the “innovation” to the par-
ticulars of a situation while maintaining quality for students.
The processes and decisions associated with adoption can be
viewed as just one aspect of the other lens we believe the results sug-
gest as productive—the notion of professional problem-solving as
characterized by Schon [20]. In his work on the nature of activity in
the professions, Schon contrasted the models of technical rationali-
ty and professional problem-solving. In a technical rationality view,
the professional learns the techniques of the profession and applies
these techniques to the well-formed problems of professional prac-
tice. In our dataset, such a vision might have shown up as a large
number of concerns in Fuller’s Task category and Hall’s Manage-
ment category suggesting educators’ grappling with simply under-
standing the techniques of the profession (i.e., teaching). Rather,
we saw a large number of Impact concerns, specifically concerns
often related to adopting an innovation to the particulars of a situa-
tion and developing solutions to specific problems of practice. Fur-
ther, two of the three themes included in this paper can be charac-
terized as examples of the complicated problems of practice (how
much responsibility for teaching and creating a culture that values
teaching). The “creating a culture” theme can also be characterized
as the problem of creating conditions suitable for educators to en-
gage in this problem-solving. The third theme (many roles of engi-
neering faculty) can be seen as describing factors that complicate the
problems of practice. These results seem highly consistent with
Schon’s characterization of professional problem-solving, suggest-
ing that the engineering education community might reflect on the
extent to which such a problem-solving view is reflected in the sup-
port provided for engineering educators.
One final note is the implication of the results for future efforts
to model teaching activity. Inspired in a broad sense by a desire to
understand how teaching happens in engineering education and
how we might help educators teach more effectively, we collected
data in the form of teaching concerns. Yet, analyzing the data rela-
tive to existing teaching concern models only let us account for less
than half of our data (the portion representing the “sharp end” of
teaching, educators interacting directly with students). In this
paper, we used inductive analysis to bring in the rest of the data (the
“blunt end” of teaching, educators focused on non-core teaching ac-
tivities and other stakeholders). The presence of so much data that
could not be analyzed through the models we identified suggests a
need to look for other models. In particular, a desirable model
would be one that can help to organize teaching-related issues be-
yond those associated with direct interaction with students, repre-
sent a wide range of stakeholders beyond those educators who have
immediate interaction with students, and showcase how all of the
issues come together to affect how our students get taught. We be-
lieve this suggests that future research on teaching in engineering
education consider not only the adoption of innovation and profes-
sional problem-solving models identified earlier as ways to concep-
tualize teaching activity, but also consider distributed cognition
models or models from the field of complexity science as ways to
model how teaching happens across people and time.
VI. CONCLUSION
This paper focused on a study of the teaching concerns of
engineering educators as one means of exploring the needs of engi-
neering educators. The design is best described as a case study of the
concerns arising in one teaching support context (instructional con-
sultations) at one specific university (a public, research extensive
institution). The results showcase some ways in which educators are
succeeding in being student-centered and provide insight into two
306 Journal of Engineering Education October 2007
productive frameworks for thinking about teaching (adoption of in-
novation and problem-solving.) The results can also inform future
efforts to investigate teaching in engineering education. In terms of
contributions, these results represent a benchmark which can serve
as a reference for future work and a basis for conversation. The
study also represents an effort to bring theories of K-12 teaching
development into the engineering education arena and showcases a
technique for exploring the concerns of engineering educators that
takes advantage of unique opportunity for collecting data.
The results suggest two considerations for ideas to support edu-
cators’ efforts to advance their teaching: provide a safe place to ad-
dress Self concerns and provide an environment to permit educators
to grapple with problem-solving concerns. Further, the results im-
plicitly showcase instructional consulting as a faculty development
strategy that meets these requirements. More generally, the results
also provide information that can be used to operationalize the gen-
eral desire for a culture that values teaching. Elsewhere in our work,
we have used the content of the educators’ concerns and insights into
the instructional consulting process to develop NEXT (Narratives to
support EXcellent Teaching), a web-support tool that lets educators
navigate to potentially relevant resources via narratives about prob-
lems faced by fictionalized educators [21, 22]. We look forward to
seeing other complimentary efforts to help engineering educators
constructively address their concerns and advance their teaching.
ACKNOWLEDGMENTS
This work has been funded by the National Science Foundation,
through “The Teaching Challenges of Engineering Faculty” grant
(EEP-0211774). Any opinions, findings and conclusions, or rec-
ommendations expressed in this material are those of the authors
and do not necessarily reflect the views of the National Science
Foundation.
The authors wish to thank the following people for lending their
expertise to this research in terms of design, analysis, and
interpretation: Robin Adams, Susan Ambrose, Cindy Atman, Jim
Borgford-Parnell, Rebecca Brent, Rich Felder, and Wayne Jacob-
son. We would also like to thank Zhiwei Guan, Yi-Min Huang,
Steve Lappenbusch, Ken Yasuhara, and Jessica Yellin for their
contributions to this paper. We also wish to thank the anonymous
reviewers for their comments and feedback on the original version
of this manuscript.
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AUTHORS’ BIOGRAPHIES
Dr. Jennifer Turns is an associate professor in the Technical
Communication department within the College of Engineering at
the University of Washington. Her research interests include engi-
neering education, user-centered design, information design,
October 2007 Journal of Engineering Education 307
audience analysis, and the role of technology in learning. She earned
her Ph.D. from the Georgia Institute of Technology.
Address: 245 Engineering Annex, Box 352195, Technical
Communication, University of Washington, Seattle, WA, 98195-
2195; telephone: (+1) 206.221.3650; fax: (�1) 206.221.3161;
e-mail: [email protected].
Matt Eliot is a doctoral candidate in the Technical Communi-
cation department of the University of Washington. His interests
include product design, the structure of meaningful experiences,
user-centered design, and accessibility issues.
Address: Box 352195, Technical Communication, University of
Washington, Seattle, WA, 98195-2195; e-mail: [email protected]
ington.edu.
Roxane Neal is a user researcher in Seattle’s software industry,
currently working at Microsoft. In 2006, she earned her Masters
degree from the Technical Communication department at the Uni-
versity of Washington. After graduation, she led the development
of the NEXT web site, a tool that was developed based on findings
from this work.
Address: Box 352195, Technical Communication, University of
Washington, Seattle, WA, 98195-2195; e-mail: roxane.neal@
mindspring.com.
Angela Linse is executive director of the Schreyer Institute for
Teaching Excellence and associate dean at the Pennsylvania State
University. She holds B.A., M.A., and Ph.D. degrees in Anthro-
pology. She has a broad interdisciplinary background in teaching
and research and has published and presented widely on faculty de-
velopment, instructional strategies, and teaching diverse students.
Address: 301 Rider Bldg II, 227 W. Beaver Avenue, University
Park, PA 16802; telephone: (�1) 814.865.8681; e-mail:
308 Journal of Engineering Education October 2007