Appreciative Inquiry• Inquiry about Cause and Effect• Tool to find out what and why things are done the way they are done • Improvements aren’t always about finding out what went wrong• Focuses on what's right instead of what's wrong• Builds on the unique capabilities of company rather than copying others’ approaches

Appreciative Inquiry• Inquiry about Cause and Effect• Tool to find out what and why things are done the way they are done • Improvements aren’t always about finding out what went wrong• Focuses on what's right instead of what's wrong• Builds on the unique capabilities of company rather than copying others’ approaches

Questions

• 1. From a worker’s perspective what are the major benefits of appreciative inquiry compared to standard cause and effect analysis?

• 2. Develop an appreciative inquiry fishbone diagram about your favourite instructor, that identifies why you feel this instructor is so outstanding.