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In Glance : PT Anugrah Argon Medica
• Established in 1980 in Palembang
• 1 NDC, 36 Branch WH
• 35k+ outlet coverage
• More than 8k skus, 1,8 mn trx
• Multi-channel order management
• CDOB, GSDP WHO 2010, ISO 9001:2015
Indonesia Pharma Characteristics
• Highly Regulated and Fragmented Industry• Huge Investment Cost (R&D, Manufacture & IT systems)
• GDP Enforcement : Mandatory• Compliance across Indonesia archipelago
territory
• Implementation of National Healthcare Systems• Business vs Social Obligation
Regulation…………….Regulation……………….. Regulation
Indonesia Trend Drugs Market and Price
Source: Kemenkes 2018
US$ 4,8 bn
US$ 1,4 bn
Drug Market
Drug Financing Drug Price
Drug Price - Oncology
Indonesia Pharma Value Chain
Manufacturer Outlet/MarketDistributor
Raw MaterialManufacturer/Supplier
Manufacturer Distributor / Wholesaler
Health Care Facilities
Patient / Customer
• Import 90%
• 239 Manuf• MnC 32%• 20 k Products
• 2500 PBF• 15 National PBF
• 9 K Clinics• 2,5 K Hospitals• 17 K Pharmacies• 8 K Drugstores
• 199 mn JKN • 266 mn Population
1. Building & Facilities2. Process Equipment3. Material management4. Production & in process controls5. Lab controls6. Validations7. Change controls8. Contract manufactures9. Repacks, etc10. Specific guidance11. APIs for use in clinical trials
1. Organization & mgt2. Vehicles & equipment3. Shipment containers & container labeling4. Transportation & product in transit5. Documentation6. Repackaging & relabeling7. Complaints8. Counterfeit pharmaceutical product9. Importation10. Contract Activities11. Self-inspection
GSPGDPGMP
1. Personnel2. Premises & facilities3. Storage requirement4. Returned goods5. Dispatch & transport6. Product recall
Indonesian GDP / CDOB
Regulated Market (GDP)
Over-The-Counter / Free Medicines
Indonesian Drug Classification
Limited free medicines
Prescription drugs
Narcotic drugs
Standardized Herbal Medicines
Phytopharmaca
Jamu / Traditional Herb Medicines
Indonesian Traditional Medicines
Quality “CDOB” Control
Objectives:To deliver the• Right Product• Right Quantity• Right Time• Right Customer
Quality Compliance
Products Distribution / SCM : Indo GDP/CDOB
Demand Planning & Transport Mgmt
Warehouse, Inventory & Return Mgmt
Order & Fulfillment Management
ProcurementInbound
ManagementIn Storage Activities
Outbound Management
Returns and Recalls
Supply Chain - Factor and Constraints
• Availability of Product• PO Placement
• Stock Mix - Aging analysis• Saleable – Non Saleable
• Accuracy of Forecast• Sales Pattern
• Safety Stock Level• Processing – Transport
Lead time
• Packaging• Pick-Pack Task
• Service Selection• Geographical Limitation
• WH Readiness – Layouts – Restrictions
• Quarantine Status
Stock Level
Purchase Strategy
WH resources & output
Inbound Process
Replenishment
Strategy
Delivery
Capacity of
Storage
Demand & Sales Pattern
Inventory Managements
SourcingCounterfeit
Inventory & Replenishment
Product Specific Req GDP ComplianceCounterfeitCompliance
SECURITY & TRACEABILITY
Warehouse , Inventory & Return Management (GDP)
Warehouse Management
• CDOB Certification = Mandatory• 1-2 Dedicated Pharmacist
• Approved layout by Authorities
• Segregation : • Pharma : Psychotropic, Precursors,
Medical Devices ; Consumer Products ; Saleable – Non Saleable
Temperature Controlled• Cold Room : 2-8 deg C• Ante Room : 8-15 deg C• Cool Room : 15-25 dec C• Ambient Room : 25-30 deg C
• Documentation : track & trace
Inventory Management
• Number of Products• Demand Type • Geographic• Batch Record • Fraud• Tax Implications• Working Capital
Product Recall (GDP)
Recall Instruction From MAH
Formal Letter
Recall Instruction From Manufacturer
Email /Phone
Prod Tracking Report
Product, Batch No
Recall ProductsShip back to Manufacture
Recall Form
Report to Authorities
Recall Report
A
cBv
ccv
D
24 hours
Next Wave : Digitalization
• 2D Barcode :
Track & Trace
• E-Farmasi,
• E-Consultation
“It will affect the
way we work and
manage
inventory and
transportation”
Source: Kemenkes 2018
How to Match Efficiency and Quality
INDUSTRY-ENG PHARMACIST
Match Supply and Demand, profitably for products and services
SUPPLY SIDE DEMAND SIDE
Quality MgmtSupply Chain Mgmt
Be Efficient
or Die !