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The Purpose, Passion and Promise of True-North Strategic Team Alignment The Polaris PrincipleHigh-Impact Leader Lens™ (HILL) for Fully Responsible Leadership The HILL Model™ for Alignment in Leading HILL Climbing ExpeditionMonday 26 September 2011 John R. Dallas, Jr. Chief Alignment Officer (CAO) Hillview Partners Network LLC Deer Rehabilitation Services Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You. Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected] PDF Version of Slides Animation Removed Narration is Essential

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Page 1: Introduction to Principles of Strategic Team Alignment

The Purpose, Passion and Promise of True-North Strategic Team Alignment

The Polaris Principle™ High-Impact Leader Lens™ (HILL) for Fully Responsible Leadership The HILL Model™ for Alignment in Leading HILL Climbing Expedition™ Monday 26 September 2011 John R. Dallas, Jr. Chief Alignment Officer (CAO) Hillview Partners Network LLC

Deer Rehabilitation Services

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

PDF Version of Slides Animation Removed

Narration is Essential

Page 2: Introduction to Principles of Strategic Team Alignment

John R. Dallas, Jr.

Founder and Chief Alignment Officer (CAO)

Hillview Partners Network LLC

Consultants | Coaches | Speakers

[email protected]

hillviewpartners.com

weneedtohaveaword.com

johnrdallasjr.com

A Vantage Point to Your Advantage™

Introducing

John Dallas

Today’s Guide for Our

HILL-Climbing Expedition

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Since 2005 leading Hillview, a network of independent professionals in fields of strategic alignment

From 1974 President of five prior technology-based B2B and B2C service companies:

1. Chicago Title Credit Services, Inc., Chicago / consumer and commercial credit data services

2. CreditComm Services LLC, Fairfax, VA (DC area) / consumer credit data services

3. Market Access Resources Corp., New York / consumer credit data services

4. Group Concepts Capital Corp., New York / consumer credit data services

5. National Business Intelligence Corp., New York / editorial services and electronic publishing

Moderator, Greater Chicago Thought Leadership Forum (ThoughtForum) at Gleacher Center

Leader in inclusive multicultural education and leadership development initiatives for business owners

Keynote speaker, meeting moderator, workshop facilitator, interviewer, and panelist

Guest lecturer at universities, colleges, and other schools

Volunteer leadership in economic development, civic affairs, arts, education, and churches

Majored in Journalism and Mass Communications, Pittsburgh’s Duquesne University,

continued studies in New York at Columbia University

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Page 4: Introduction to Principles of Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

Alignment Consulting to Align Team Views toward Greater Productivity:

1. Focusing on what buyers truly value and sellers truthfully sell 2. Focusing on team engagement, efficiency, and measurable results 3. Focusing on where minds are moving during planning, execution and measurement

Alignment Coaching to Align Leader Views toward Higher Performance:

1. Professional development and organizational growth (dual-track coaching) 2. Career validation, enrichment, acceleration or stabilization 3. Career transition (internal or external) — value exceeds “outplacement” services

Alignment Speaking to Align Audience Views toward Broader Perspective:

1. Building buyer-centric cultures, plans, operations, and sustainable revenue streams 2. Igniting fully responsible leaders to maximize their Return on Leadership (ROL) 3. Digging, drilling and thinking a bit deeper — to reach, climb and stand a lot higher

Hillview’s specialized focus relates to individuals and organizations . . .

Reversing Risk of Misalignment

Since 2005 Hillview is a collaborative network of independent consulting, coaching and speaking specialists; individuals preeminent in various fields related to facilitating strategic alignment of people, money, technology, and other mission-critical resources.

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In In In In In In

Out Out Out Out Out

Reversing risk in our common patterns of “In-and-Out Listening” Today please listen more “hearingly” − and with a “third ear.”

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Copyright © 2005-2011 Hillview Partners Network LLC

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││││ Crosshatch marks for “first-time-heard” items

P Pivots you identify as you turn toward new views

? Question marks if you “need more information”

O “O” for moments you were Out Listening ( + or -)

T “T” for takeaways for you to use/share TODAY

Y “Y” for something “new and in view about you”

Sustaining All-Important Focus on Your Engagement

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Copyright © 2005-2011 Hillview Partners Network LLC

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Strategically Aligned?

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Prospective Buyers

Schools &

Universities

The Media

Buyer

Regulatory

Authorities

Federal YOU

Outsourcing

Economic Reality Boards

Committees

Strategic

Alliances Politics

WHO?

Past, Current and

Future Employees Social Media

Competition

Networking

Public

Quality Control &

Best Practices

Family

Life!

Credit

Q&R

Ad Agencies

IT/MIS

V

E

N

D

O

R

S

Associations &

Foundations

Teams

Diversity

IRS

Faith

Law

City Hall

Global Needs

& Realities

E-Commerce

PR

The HILL Model™

Seller

HR

Page 8: Introduction to Principles of Strategic Team Alignment

Strategically Aligned?

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Prospective Buyers

Schools &

Universities

The Media

Buyer

Regulatory

Authorities

Federal YOU

Outsourcing

Economic Reality Boards

Committees

Strategic

Alliances Politics

WHO?

Past, Current and

Future Employees Social Media

Competition

Networking

Public

Quality Control &

Best Practices

Family

Life!

Credit

Q&R

Ad Agencies

IT/MIS

V

E

N

D

O

R

S

Associations &

Foundations

Teams

Diversity

IRS

Faith

Law

City Hall

Global Needs

& Realities

E-Commerce

PR

The HILL Model™

Seller

HR

Page 9: Introduction to Principles of Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

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ER triage professionals will ask

if you are alert and oriented (A&O) to:

1. Your Name?

2. This Place (i.e., a hospital’s ER)?

3. Today’s Date?

4. Your Purpose for being in the ER?

Medical Alignment Acronym Borrowed from Traditional Emergency Room Triage

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Asking yourself or others,

“Where do things stand?” is

rarely the right question.

Change is ceaseless. Views

toward where people and

things are moving will focus

your thoughts and vision to

identify direction and

velocity of momentum.

Copyright © 2005-2011 Hillview Partners Network LLC

“Change is the law of life. And those who look only to the past or present are certain to miss the future.” —John F Kennedy

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Asking yourself or others,

“Where do things stand?” is

rarely the right question.

Change is ceaseless. Views

toward where people and

things are moving will focus

your thoughts and vision to

identify direction and

velocity of momentum.

Copyright © 2005-2011 Hillview Partners Network LLC

“Change is the law of life. And those who look only to the past or present are certain to miss the future.” —John F Kennedy

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The task of leadership is to create

an alignment of strengths, making

our weaknesses irrelevant.”

− Peter Drucker

Copyright © 2005-2011 Hillview Partners Network LLC 12

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1. Lead people

2. Manage things

3. Align people and things

Copyright © 2005-2011 Hillview Partners Network LLC

Fully Responsible Leaders:

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Copyright © 2005-2011 Hillview Partners Network LLC

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Fully responsible leaders will ask if you are

alert and oriented (A&O) to each situation’s:

1. Strengths (first and foremost!)

2. Weaknesses

3. Opportunities

4. Threats

To achieve strategic alignment of people and things, you must remain . . .

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“Put people first. Put people second. Put people third. Success follows focus on people, people, people.” − JRDjr

Copyright © 2005-2011 Hillview Partners Network LLC 15

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Copyright © 2005-2011 Hillview Partners Network LLC

The purpose, promise, passion, pull, push, potential and performance in one key word:

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Strategic Alignment does not suggest 100% confinement.

Strategic Alignment does not require 100% agreement.

Strategic Alignment does not indicate 100% perfection.

Page 17: Introduction to Principles of Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

Strategic Alignment is about the forward movement of teams toward worthy destinations.

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Strategic Alignment does mandate 100% engagement.

Strategic Alignment does require 100% understanding.

Strategic Alignment does succeed with 110%+ effort.

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Copyright © 2005-2011 Hillview Partners Network LLC 18

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Left Brain for Viability: Uses logic Detail-oriented Defines “it” Knows object’s name Facts rule Words and language Present and past Math and science Comprehends Knowing Acknowledges Order/pattern perception Reality-based Forms strategies Practical Safe (risk-averse?) Humble by deduction

Right Brain for Vision: Uses feeling Big-picture oriented Describes “it” Knows object’s function Imagination rules Symbols and images Present and future Philosophy and religion Senses intrinsic value Believing Appreciates Spatial perception Imagination-based Presents possibilities Impetuous Risk-taking Hubris-prone (a risk)

Hillview Presents The HILL Model™ for Fully Responsible Leaders to Focus on Views of Strategic Team Alignment Based on Hillview’s High-Impact Leader Lens™ (HILL) for Realistically Viewing − and Positively Influencing − Movement of People and Things

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

Viability Vision

From this just-right HILL-height ask: Who? What? When? Where? Why? How? And what’s “the Wow?”

In Your Mind’s Eye You are Standing on this HILL to Focus, Align and Balance Your and Others’ Views toward Vision and Viability

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Viability

Vision

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It’s all about

how we think!

Copyright © 2005-2011 Hillview Partners Network LLC

Think

Our mind’s attitude and altitude determine how we hear responses to:

Who? What? When? Where? Why? How? And − what’s “the Wow?” “Our thoughts, words and actions align our past present and future.” —JRDjr

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Strategic Team Alignment Puts and Keeps People First; Always Focusing on Core Beliefs and Commensurate Behaviors

Character

Morals Ethics

Copyright © 2005-2010 Hillview Partners Network LLC 21

Values

What do we know about ourselves?

What can we know about others?

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“You cannot solve a problem from the

same consciousness that created it. You

must learn to see the world anew.”

− Albert Einstein

Copyright © 2005-2011 Hillview Partners Network LLC

Fresh Thinking for Envisioning Value in Strategic Team Alignment

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Copyright © 2005-2011 Hillview Partners Network LLC

Retrain Your Brain JULY 20, 2011

“Every leader faces a share of irritating screw-ups and minor setbacks.

In response to those annoyances, some leaders get irritable and

stressed out. Others keep on moving. To be in that enviable latter

category, you need resilience. Train your brain to bounce back from

hassles rather than get snagged by them. Find a quiet place where you

won't be interrupted. Sit comfortably and focus on your breath. Notice

yourself inhale and exhale. Don't try to change your breathing, just be

attentive to it. As thoughts, sounds, or other distractions come up, let

them go and return your attention to your breath. By doing this 30

minutes a day you will teach your brain to go to a quiet calm place

when it is stressed, rather than triggering your fight or flight response.”

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Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected] 24

A single word’s

value to others

and you is

influenced by

your depth of

definition,

breadth of

description, and

scope of view

for its desired

impact . . .

Chapter on Ascendancy Dedicated to Dr. Dennis Deer Now in PDF for e-readers Hardcover 4th Quarter 2011

Acronym Acumen Alignment Appreciation Ascendancy Aspiration Assertiveness Authenticity Civility Clarity Collaboration Commitment Confluence Courage Crucible Delineate Dignity Diligence Diversity Edification Emergence Empathy Engagement Esteem Imperative Influence

Innovation Inquisitiveness Intentionality Mentor Mission Momentum Passion Patience Peace Perspective Persuasiveness Pride Randomness Reach Rejuvenation Resistance Respect Response Restoration Result Success Team Trial Trust Vision Wisdom

Full-Year of 52 Word Chapters

Digital Press

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A rather impertinent reporter from The Wall Street Journal asked Mikhail Gorbachev for one word to summarize the state of the Russian economy. One word.

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One word can make the difference . . .

Copyright © 2005-2011 Hillview Partners Network LLC

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One word can make the difference . . .

Copyright © 2005-2011 Hillview Partners Network LLC

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One word:

Good

Then two words:

NOT Good

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One word made a big difference . . .

Copyright © 2005-2011 Hillview Partners Network LLC

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Incorrect word: “… most humiliating day of my life.” Correct word: “… most humble day of my life.”

Tuesday 19 July 2011

Rupert Murdoch Testifying Under Oath

Page 28: Introduction to Principles of Strategic Team Alignment

Single Words and Concepts as Pivots toward New or Clearer Points-of-View toward Where People and Things are Moving

Copyright © 2005-2011 Hillview Partners Network LLC

As you stand atop hills in your alert mind, allow your attention to pivot toward new views that may validate or change the direction you and your team members are heading. Focus!

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Copyright © 2005-2011 Hillview Partners Network LLC 29

"The meaning of love is not to be confused with some sentimental outpouring. Love is something much deeper than emotional bosh.” − Martin Luther King, Jr.

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Copyright © 2005-2011 Hillview Partners Network LLC 30

Deer Rehabilitation Services

Yes, I what I do for a living. Yes, I love the favorable impact I have on lives of the people my work touches. Yes, I love __________________________ . . .

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Copyright © 2005-2011 Hillview Partners Network LLC

A Mission-Critical Three-Letter Word for Strategic Team Alignment

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Page 32: Introduction to Principles of Strategic Team Alignment

Views from hills in your mind can change with

the direction you are looking, the height from

where you are looking, and how long you focus

for clarity. Opinions are less flexible than views.

If someone or something points your head or

heart in a different direction, your view changes.

Opinions you and others pronounce have much

less inherent flexibility than “sharing adjustable

views seen from just-right hill-height.”

Choose to express your views over imposing

your opinions. Share views and expect change.

Differentiating Views

From Opinions

Copyright © 2005-2011 Hillview Partners Network LLC 32

Page 33: Introduction to Principles of Strategic Team Alignment

Help is a Four-Letter

Word to Try to Avoid

Copyright © 2005-2011 Hillview Partners Network LLC

Choose to offer,

provide and sustain support.

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Questions and Responses

Copyright © 2005-2011 Hillview Partners Network LLC 34

Page 35: Introduction to Principles of Strategic Team Alignment

Deep Alignment Breath No. 1: The Wisdom Breath

Breathe-in deeply — the present moment's reality. Sense it. Feel it.

Hold it as you think and feel with your mind, body and soul, “Wisdom."

Breathe-out — gently exhaling through whispering, “Wisdom.”

Gently whisper, “Wisdom . . . Courage . . . Patience . . .” Relax.

Deep Alignment Breath No. 2: The Courage Breath

Breathe-in deeply — the present moment's challenge to relax. Easy…

Hold it as you think and feel with your mind, body and soul, “Courage."

Breathe-out — gently exhaling through whispering , “Courage.”

Gently whisper, “Wisdom . . . Courage . . . Patience . . .” Relax.

Deep Alignment Breath No. 3: The Patience Breath

Breathe-in deeply — the present moment's opportunity to focus. Relax.

Hold it as you think and feel with your mind, body and soul, “Patience."

Breathe-out — gently exhaling through whispering, “Patience.”

Gently whisper, “Wisdom . . . Courage . . . Patience . . .” Relax.

Copyright © 2005-2011 Hillview Partners Network LLC

Feel the alignment of mind, body and soul you are allowing yourself.

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Sir Winston Churchill’s Commencement Address

Persist

Persist

Persist

Copyright © 2005-2011 Hillview Partners Network LLC 36

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Copyright © 2005-2011 Hillview Partners Network LLC 37

Persist with wisdom

Persist with courage

Persist with patience

A Strategically Aligned Team’s Commencement Address

Page 38: Introduction to Principles of Strategic Team Alignment

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

John R. Dallas, Jr. Twitter: JohnRDallasJr Chief Alignment Officer (CAO) Facebook: John R. Dallas, Jr. Hillview Partners Network LLC LinkedIn: John R. Dallas, Jr. 1133 North Dearborn Street Suite 3201 Chicago, Illinois 60610-7197 312.643.8000 Skype: JRDallasJr

[email protected]