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Introduction to Organizational BehaviourAP/ADMS 2400
Summer 2014 - Course Syllabus
Contact InformationDr. Paul FavaroOffice: Atkinson Building, Room TBAE-mail: ([email protected])
Office Hours: by appointment If you need assistance with the course material, please send your instructor an e-mail to set up an appointment. You are encouraged to meet with your instructor as soon as possible if you have any questions or concerns.
Course DescriptionIntroduces concepts of individual and group behaviour as they affect performance in organizations. Topics covered include motivation, communication, decision-making, leadership and structural issues. Lectures and case discussions are employed to develop theoretical models and illustrate their use.
PrerequisitesAK/ADMS 1000 3.00. Note: AK/ADMS 1000 3.00 cannot be taken concurrently with AK/ADMS 2400 3.00.
Required TextbookColquitt/McShane, AP/ADMS 2400 Introduction to Organizational Behaviour, Custom Publication for York University, McGraw-Hill Ryerson, © 2013, ISBN 125925707X
This Custom publication includes 12 chapters from Organizational Behaviour: Improving Performance and Commitment in the Workplace, Second Edition, by Colquitt, Wesson , Le Pine & Gellatly, and 2 chapters from Canadian Organizational Behaviour, Eight Edition, by Mc Shane & Steen.
Cases:
A total of 8 cases from the following case book will be used in this course (see detailed course outline below). These cases are also available as an E book and can be purchased on line:
Hoffman, R. & Ruemper, F., Organizational Behaviour Canadian Cases and Exercises. 7th Edition.
To purchase the E book, please follow these instructions:
https://secure.captus.com/registration/epub/
Course Objectives Acquaint you with major concepts and theories of individual and group behavior in organizations that guide management thinking today
Develop your ability to apply these concepts and theories to recognize, analyze and suggest solutions to organizational problems
Assist you in developing skills that will help you become a successful and contributing member of an organization (manager or otherwise)
These objectives will be accomplished through lectures, class discussions, exercises and in-class group work.
Behavioural Expectations During Class
You are expected to contribute to the creation of a learning community in the classroom.
Come prepared -- complete all the assigned readings for each session before coming to class.
Be courteous. Come on time and do not leave early. Do not interrupt or engage in private conversations while others are speaking. It is also disrespectful to your classmates to surf the web during class.
Respect others’ rights to hold opinions and beliefs that differ from your own
Course Evaluation
Mid-Term Examination: 40%The mid-term examination will be held on - Monday June 16, 2014, 7:00 - 9:30 pm – TELL 0010. Please mark your calendar. The mid-term exam is a closed-book exam so you cannot bring any material into the exam. The exam is based on one of the cases assigned in the course (i.e., could be one we have already done or one we will do after the midterm exam). You will be given a copy of the case in the exam.
You will be asked to answer questions about the case as well as be given another essay question. Remember that cases are often written to identify different levels of understanding – thus some concepts may be easily identifiable whereas others are more implicit. Students who have developed an in-depth understanding of the course material and who have practiced reading cases and contributed to case discussions in class will be well-placed to do well in the exam. If you haven’t read and analyzed cases before the mid-term your achievement may be more limited.
Please note:
Students who have missed the midterm exam must notify your course director by email no later than 12 noon on Wednesday, June 18, 2014.
An Attending Physician's Statement form for your absence must be submitted to the main office at Atkinson 282 no later than Friday, June 20 at 4pm . A “Doctor’s Note” will not be accepted.
The weight of the Midterm Examination cannot be transferred to the Final Examination.
Final Examination: 60%The exam will be held during the formal examination period for the semester. The final exam is a closed-book exam so you cannot bring any material into the exam. Further information will be provided prior to the exam date.
Students are required to present their current sessional identification card, and their York Card or one piece of photo identification at the midterm and final exams.
Additional information / notes
Please BE AWARE: Students CANNOT write exams or submit any work for sections that they are not registered in. Students must confirm the correct section within the first two weeks of class.
The instructor/course director has NO AUTHORITY to enroll students into the course.
Detailed Course Outline
Week Topic Readings
1 Introduction What is Organizational Behaviour?
Colquitt et al. Ch. 1
May 5 Integrative model of OB Evidence-based research in OB
Casebook: Purpose and Analysis of Case Studies
2May1
2
Individual Differences & Perception Personality : The big five Cultural values Abilities Self-concept: How we perceive
ourselves Perceiving the world around us Specific perceptual processes and
problems Global mindset: Developing perceptions
across borders
Colquitt et al. Ch. 9McShane & Steen Ch.3 (at the end of customized textbook, pp.361-382 as per number at the bottom of the page)
Case: Portrait of a Canadian Advisor
May 19
VICTORIA DAY - NO CLASS SCHEDULED
3
May 26
Behavioural Outcomes Task performance Citizenship behaviour (OCB) Counterproductive behaviour Withdrawal behaviours (psychological
and physical) / Turnover Performance management
Colquitt et al. Ch. 2Colquitt et al. Ch. 3 (only pp.61-66)
Case: Flexible Packaging4
June 2
Attitudes, Moods and Emotions Job satisfaction Value-perception theory Job Characteristics Model Forms of organizational commitment Moods and emotions
Colquitt et al. Ch. 3Colquitt et al. Ch. 4
Case: Best Food Grocer
5
June 9
Motivation Motivation and effort Theories of motivation Self-efficacy
Colquitt et al. Ch. 6
Case: Motivation in the Boiler Room
6Midterm Exam June 16/14 – 7:00 p.m.-9:30 p.m.TELL 0010 - Closed Book Exam
7
June 23
Communicating in Teams and Organizations The importance of communication Communication channels
McShane & Steen Ch.9 (at back of customized textbook, pp.391-411 as per number at the bottom of the
Choosing the best communication channel
Communication barriers Cross-cultural and gender
communication Improving interpersonal communication Improving communication throughout
the hierarchy Communicating through the grapevine
page)
Case: Livelife Health Care
8
June 30
Organizational Trust & Justice Bases of trust The importance of trust Dimensions of organizational justice
Colquitt et al. Ch. 7 (pp.166-180 only)
Case: Returned Goods9
July 7
Teams Characteristics and Processes Team characteristics Team development Task interdependence Team composition Team processes
Colquitt et al. Ch. 10
10
July 14
Learning & Decision Making Knowledge and expertise Methods of learning Training and knowledge transfer Models of decision making Decision making biases and problems
Colquitt et al. Ch. 8
Case: Alice’s Expense Account
11
July 21
Power, Influence & Negotiation Types of power Using influence Power and influence in action Differences in power holding Organizational politics Conflict resolution Negotiation
Colquitt et al. Ch.11
Case: Sarah Hannigan
12
July 28
Leadership Styles & Behaviours Leadership styles and behaviours Transformational leadership behaviors Effective leadership styles
Colquitt et al. Ch.12
13 Final Exam Period August 6-18 - Closed Book-3 Hours -Date-Time Location TBA
RELEVANT UNIVERSITY REGULATIONSDeferred standing may be granted to students who are unable to write their final examination at the scheduled time or to submit their
outstanding course work on the last day of classes. In order to apply for deferred standing, students must complete a Deferred Standing Agreement (DSA) form and submit their request no later than five (5) business days from the date of the exam. The request must be properly submitted with supporting documentation directly to the main office of the School of Administrative Studies (282 Atkinson), NOT to the Course Director. These requests will be considered on their merit and decisions will be made available to the students by the main office in the School's web site (under the heading of 'Links'), no individualized communication will be sent by the School to the students (no letter or e-mails). The status of the DSA submitted shall be checked at: http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf Students with approved DSA will be able to write their deferred examination during the School's deferred examination period. No further extensions of deferred exams shall be granted. The format and covered content of the deferred examination may be different from that of the originally scheduled examination. The deferred exam may be closed book, cumulative and comprehensive and may include all subjects/topics of the textbook whether they have been covered in class or not. Any request for deferred standing on medical grounds must include an Attending Physician's Statement form; a “Doctor’s Note” will not be accepted.
DSA Form: http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf Attending Physician's Statement form: http://www.yorku.ca/laps/council/students/documents/APS.pdf Academic Honesty: The Faculty of Liberal Arts and Professional Studies considers breaches of the Senate Policy on Academic Honesty to be serious matters. To quote the Senate Policy on Academic Honesty. The Policy on Academic Honesty is an affirmation and clarification for members of the University of the general obligation to maintain the highest standards of academic honesty. As a clear sense of academic honesty and responsibility is fundamental to good scholarship, the policy recognizes the general responsibility of all faculty members to foster acceptable standards of academic conduct and of the student to be mindful of and abide by such standards. Suspected breaches of academic honesty will be investigated and charges shall be laid if reasonable and probable grounds exist.Students should review the York Academic Honesty policy for themselves at:http://www.yorku.ca/secretariat/policies/document.php?document=69Students might also wish to review the interactive on-line Tutorial for students on academic integrity, at: http://www.yorku.ca/tutorial/academic_integrity/
Grading Scheme and Feedback Policy: The grading scheme (i.e. kinds and weights of assignments, essays, exams, etc.) shall be announced, and be available in writing, within the first two weeks of class, and, under normal circumstances, graded feedback worth at least 15% of the final grade for Fall, Winter or Summer Term, and 30% for ‘full year’ courses offered in the Fall/Winter Term be received by students in all courses prior to the final withdrawal date from a course. Note: Under unusual and/or unforeseeable circumstances which disrupt the academic norm, instructors are expected to provide grading schemes and academic feedback in the spirit of these regulations, as soon as possible. For more information on the Grading Scheme and Feedback Policy, please visit: http://www.yorku.ca/secretariat/policies/document.php?document=86 In-Class Tests and Exams - the 20% Rule: For all Undergraduate courses, except those which regularly meet on Friday evening or on a weekend, tests or exams worth more than 20% will not be held in the two weeks prior to the beginning of the official examination period. For further information on the 20% Rule, please visit: http://www.yorku.ca/secretariat/policies/document.php?document=141 For further information on examination scheduling and other important dates, please refer to: http://www.registrar.yorku.ca/enrol/dates/index.htm Reappraisals: Students may, with sufficient academic grounds, request that a final grade in a course be reappraised (which may mean the review of specific pieces of tangible work). Non-academic grounds are not relevant for grade reappraisals; in such cases, students are advised to petition to their home Faculty. Students are normally expected to first contact the course director to discuss the grade received and to request that their tangible work be reviewed. Tangible work may include written, graphic, digitized, modeled, video recording or audio recording formats, but not oral work. Students need to be aware that a request for a grade reappraisal may result in the original grade being raised, lowered or confirmed. For reappraisal procedures and information, please visit the Office of the Registrar site at: http://www.registrar.yorku.ca/grades/reappraisal/index.htm Accommodation Procedures: LA&PS students who have experienced a misfortune or who are too ill to attend the final examination in an ADMS course should not attempt to do so; they must pursue deferred standing. Other students should contact their home Faculty for information. For further information, please visit: http://www.registrar.yorku.ca/exams/deferred/index.htm
Religious Accommodation: York University is committed to respecting the religious beliefs and practices of all members of the community, and making accommodations for observances of special significance to adherents. For more information on religious accommodation, please visit:https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs Academic Accommodation for Students with DisabilitiesThe nature and extent of accommodations shall be consistent with and supportive of the integrity of the curriculum and of the academic standards of programs or courses. Provided that students have given sufficient notice about their accommodation needs, instructors shall take reasonable steps to accommodate these needs in a manner consistent with the guidelines established hereunder. For more information please visit the Disabilities Services website at http://www.yorku.ca/cds/
York’s disabilities offices and the Registrar’s Office work in partnership to support alternate exam and test accommodation services for students with disabilities at the Keele campus. For more information on alternate exams and tests please visit http://www.yorku.ca/altexams/ Please alert the Course Director as soon as possible should you require special accommodations.
