Introduction to Iso 55000 Asset Management

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Aust. AM CollaborativeGroup (AAMCOG)

An introduction to ISO 55000

What to do !uide

20th October 2014


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Overvie"

Wh# $other% What are the Benefits of ISO 55000?

&e# Co'ponents o the Code How it fits in with business rocesses

What does and ISO co'pliant business loo lie% How !o the "e# asects of the $o!e %anifest in a business

Movin! ro' theor# to deliverin! beneits

Case Studies

*oad'ap to *eadiness


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Conte+t

Bac"'roun!( )ti*it# In!ustr# +es, )rban Water Ser-ices. an!

/o-ern%ent +State an! oca*.,

Histor#( & in these sectors ha-e e-o*-e! fro% an asset centric

ractice to a Who*e of business process or deliverin!outco'es

ISO 55000 reinforces this rocess his e-o*ution has been suorte! b# !e-e*o%ent of "e#

technica* stan!ar!s such as II&&(


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$eneits o ISO 5500,


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What are "e tr#in! to achieve%

I%ro-e! Business 3erfor%ance throu'h( )n!erstan!in' e-e*s of Ser-ice

nsurin' $onsistenc# in $aita* Wor"s 3*annin'

$aacit# to !e*i-er +$a an! O +oS.

S#ste% Inte'ration

I%ro-e! O6& fficienc# Inte'ration between *annin' an! os

Bench%ar"in' erfor%ance

7is" &ana'e%ent Better un!erstan!in' of $ororate ris"s8 +inc* 3*annin'8 3reare!ness8 resonse 6 reco-er#.

/o-ernance 9ra%ewor"( in"in' or'anisationa* ob:ecti-es to or'anisationa* caacit# &easurin' or'anisationa* erfor%ance

Sustainabi*it# of the Business outco%es $on!ition +an! erfor%ance.

sset "now*e!'e


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&e# Co'ponents o the

Code


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ISO 55000

What is ISO 55000? Internationa* Stan!ar! for !e-e*o%ent of an sset &ana'e%ent S#ste%

his %eans a S#ste% of &ana'e%ent an! ;O an I a*ication

/enera* 3rinci*es( a) Assets exist to provide value to the organization and itsstakeholders..

b) Asset management turns the organizational strategic intent into decisionsand actions on assets to realize their value.

c) Strong leadership and an engaged workforce are a key determinant ofvalue realization... ()

d) Asset management re!uires a focus on continual improvement"


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Scope o 5500,

ea!ershi +$* 5.ea!ershi an! $o%%it%ent to && 3o*ic# +intent.7esonsibi*ities


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ISO 55000 as a $usiness -lan %

Or!anisational Conte+t What is the or'anisation tr#in' to achie-e? ;ee!s an! eCectations of sta"eho*!ers? What are our caabi*ities?

Strate!# and -lannin! ea!ershi an! $o%%it%ent 7o*es


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What "ould an ISO

co'pliant business loo

lie%


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ISO Co'pliant Or!anisation

Or!anisational Conte+t (Cl ) What a% I *oo"in' for?

$*ear*# !efine! un!erstan!in' an! resonse to(

Statutor# ob*i'ations +"hat "e 1A23 to do.8

Sta"eho*!er nee!s +what our sta"eho*!ers WA4 us to do.

Business $aacit# +what we ha-e the CA-ACI6 to deliver.D an!

Industr# rends +what we nee! to watch in future. Soun! un!erstan!in' of current an! ro:ecte! *e-e*s of ser-ice an! how these %a# chan'e o-er ti%e

state%ent of the criteria that !ri-es the businesses & rocesses

Where wou*! I fin! it? $ororate 3*an or Strate'ic 3*an

$usto%er $harter


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7eadership and -lannin! (Cl 5 8 9) What a% I *oo"in' for?

n AM /ra'e"or that hi'h*i'hts the businesses I;; for & 'o-ernance structure which c*ear*# a**ocates or'anisationa* AM responsibilitiesD rocess for i!entif#in'8 uantif#in' an! transarent*# 'ana!in! ris $*ear *in"a'es between the I434 8 the ob:ectives at each *e-e* of the or'anisation

rans*atin' strate'# into action in"in' *e-e*s of ser-ice an! cost of ser-ice

Where wou*! I fin! it? & 3o*ic#

& 9ra%ewor"

& 3*ans

Ser-ice Ee*i-er# Strate'# 7o*es< 7esonsibi*it# 9ra%ewor"

7is" &ana'e%ent 9ra%ewor"

his is the WH we wi** !o


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Operational (Cl ;) What a% I *oo"in' for?

Soun! strate'ies for the !e*i-er# of oerationa* e*e%ents of the & strate'# 3*annin'8 $aita* an! Ser-ice !e*i-er#8 Oerations


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Support and I'prove'ent (Cl and ,0) What a% I *oo"in' for?

1* processes for **ocatin' resources necessar# for !e*i-erin' the business tar'ete! outco%es, nsurin' that the business has the caacit# to !e*i-er outco%es $o%%unicatin' ro*es8 resonsibi*ities an! eCectations of staff

strate'# for ensurin' that inor'ation s#ste's suort the business

peror'ance 'ana!e'ent ra'e"or that ties strate'# to functiona* acti-ities, co%%it%ent to continuous i'prove'ent within the business

Where wou*! I fin! it? Or' Structure8 /o-ernance +ccountabi*it#. 9ra%ewor"D ro*es


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1o" "ould ISO

co'pliant business

deliver beneits%


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*ealisin! $eneits

3+ternal ?rivers I'proved Staeholder Conidence and Assurance

Inte'rate! & 9ra%ewor" that c*ear*# !efines a'ree! outco%es an! out*ines how the#wi** be achie-e!

In the ub*ic sector It is hi'h*# *i"e*# that the eCistin' state base! ro-isions for &wi** be suerse!e! b# ISO 55000,

Internal ?rivers I'proved $usiness -eror'ance

$han'e focus fro% one of rocess to outco'es i,e, are the eCectations of our asset base +current an! future. sustainab*e?D

ssist in assessin' *on' ter% inancialsustainabilit# i,e, oti%ise the in-est%ent in the asset base whi*e a*so un!erstan!in' the conseuences +an! ris". of

chan'in' in-est%ent an! resources an! the i%act on ser-ice outco%esD 9aci*itate a re-iew of how & services are delivered

e,', are there benefits associate! with outsourcin' so%e of our & functions? If so8 what functions arearoriate to outsource an! wh#? How %a# out sourcin' affect our ris" rofi*e an! financia* 'oa*s?


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*ealisin! $eneits

Internal ?rivers (cont.) I'proved Governance

3ro%t a re-iew of current AM i'ple'entation an! i!entif# oortunities toi%ro-e the fra%ewor" for *ea!ershi8 %ana'e%ent8 !e*e'ation an!erfor%ance in the !e*i-er# of & across the or'aniJation

ssist the business better !efine its ris proile an! i!entif# how "e# ris"s %a#

be %ana'e! or %iti'ate!, S#ste's and -rocesses

he ho*# 'rai* of sset &ana'e%ent is their abi*it# to transor' data intono"led!e, ISO 55000 ro-i!es a fra%ewor" for !e-e*o%ent of rocessesan! infor%ation sharin' to ensure re*iab*e 6 sustainab*e &,

he new ISO stan!ar! ro-i!es a too* which cou*! be use! toensure better %ana'e%ent of assets an! sustainab*e8 efficientan! effecti-e ser-ice !e*i-er#


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Case Studies


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ransition to ISO 55000

$ase Stu!# 1( ar'e Water Ser-ice 3ro-i!er

See"in' conso*i!ation of is & efforts aroun! ISO 55000

Stron' 9unctiona* & $aabi*it# but fracture!

strate'ic


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3rocess( $ororate ransition 'ui!e! b# its Strate'ic sset &ana'e%ent

3*an +S&3. #ica**# a S&3 oerationa*iJes cororate strate'#D

In this instance8 the S&3 oerationa*iJes the &S itse*f

Inc*u!e! assess%ent of "e# technica* stan!ar!s +e,', II&& an!3S 55.

n'a'e! sta"eho*!ers +interna* an! eCterna*. in the rocess

he rocess hi'h*i'hte! current ractice8 'as an! so*utions,

Outco%es( S&3 which oerationa*iJes the &S8 for which staff ha-e bu#

in an! faci*itates the businesses %o-es fro% an asset centricbusiness to %ore Outco%es oriente! rocesses


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$ase Stu!# 2( ar'e 7e'iona* $ounci*

K !-ance! in their & un!erstan!in' an! rocesses

oo"in' at benefits of ISO 55000

/oa*s( $onsi!erin' a 2 ste rocess(

$o%*iance with ISO 55000 as a ste before ccre!itation to ISO 55000,

iti t ISO 55000


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3rocess(

$o%rehensi-e re-iew of $ororate & 9ra%ewor"( & 3o*ic#8 Ob:ecti-es8 ea!ershi

Ser-ice Strate'#( Ser-ice Eesi'n8 3*annin' an! Ee*i-er#

& Strate'#D & 3*annin'

& 3erfor%ance 9ra%ewor"

Ee-e*oe! a 7oa!%a for neCt stes( & Business 3rocess &ain'

& Business 3*an

3roose( ISO 55000 $o%etence 7e-iew as a 'ui!e for ccre!itation

Outco%es( ISO 5500 has rein-i'orate! & in the or'anisation

/enerate! a 'reat !ea* of interest an! i%ro-e%ent oortunitiesD

Hi'h*i'hte! stren'ths an! oortunities within the business


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@ ti %


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@uestions%

Documents

Introduction to Iso 55000 Asset Management