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Without essential narration and animation to fill-in gaps and bring the slides to life, this is a thirst-whetting 60-minute intro for a three-hour workshop that\'s tailored to specific needs of each client. If a client\'s team needs to be strategically aligned for creating a vision, mission, project, promotional campaign, funding request, or any other plan with a articulated set of mission-critical imperatives, this workshop series puts a gold frame (i.e., contextualizes) what it means to be strategically aligned and moving in a specified true-north direction. For more information please call John Dallas 312.643.8000. Thank you.
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Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.
Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]
The Principles, Power and Promise of Strategic Team Alignment the marketing store worldwide, L.P. | Ken Hicks, SVP, Client Service Director
701 East 22nd Street | Lombard, Illinois 60148 | Friday 16 September 2011
John R. Dallas, Jr.
Founder and Chief Alignment Officer (CAO)
Hillview Partners Network LLC
Consultants | Coaches | Speakers
hillviewpartners.com
weneedtohaveaword.com
johnrdallasjr.com
A Vantage Point to Your Advantage™
Introducing
John Dallas
Today’s Guide for Our
HILL-Climbing Expedition
2
Since 2005 leading Hillview, a network of independent professionals in fields of strategic alignment
President since 1974 of five prior technology-based B2B and B2C service companies:
1. Chicago Title Credit Services, Inc., Chicago / consumer and commercial credit data services
2. CreditComm Services LLC, Fairfax, VA (DC area) / consumer credit data services
3. Market Access Resources Corp., New York / consumer credit data services
4. Group Concepts Capital Corp., New York / consumer credit data services
5. National Business Intelligence Corp., New York / editorial services and electronic publishing
Chairman, Advisory Board, UrbanPonics LLC, a hydroponics (soil-less) grower of produce and flowers
Moderator, Greater Chicago Thought Leadership Forum (ThoughtForum) at Gleacher Center
Leader in inclusive multicultural education and leadership development initiatives for business owners
Keynote speaker, meeting moderator, workshop facilitator, interviewer, and panelist
Guest lecturer at universities, colleges, and other schools
Volunteer leadership in economic development, civic affairs, arts, education, and churches
Majored in Journalism and Mass Communications, Pittsburgh’s Duquesne University,
continued studies in New York at Columbia University
3
Inaugural meeting of All-Chapter Steering Committee for LEADS-Plus Network, Tuesday 26 September 1989 at HQ of Market Access Resources Corp. (MARCOR), Two Park Avenue, Manhattan. Left to right Rich Oren, Ken Hicks, John Dallas, John Spiliotis, George-Louis Sotomayor, and Carolyn Reed. Note that 22 years later four of us are happily connected via Facebook.
22 years ago . . .
Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.
Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]
The Principles, Power and Promise of Strategic Team Alignment John Dallas, Founder and Chief Alignment Office (CAO) Hillview Partners Network LLC
Strategic Alignment Consulting, Coaching and Speaking
Copyright © 2005-2011 Hillview Partners Network LLC
Alignment Consulting to Align Team Views toward Greater Productivity:
1. Focusing on what buyers truly value and sellers truthfully sell 2. Focusing on team engagement, efficiency, and measurable results 3. Focusing on where minds are moving during planning, execution and measurement
Alignment Coaching to Align Leader Views toward Higher Performance:
1. Professional development and organizational growth (dual-track coaching) 2. Career validation, enrichment, acceleration or stabilization 3. Career transition (internal or external) — value exceeds “outplacement” services
Alignment Speaking to Align Audience Views toward Broader Perspective:
1. Building buyer-centric cultures, plans, operations, and sustainable revenue streams 2. Igniting fully responsible leaders to maximize their Return on Leadership (ROL) 3. Digging, drilling and thinking a bit deeper — to reach, climb and stand a lot higher
In the business of . . .
Reversing Risk of Misalignment
Since 2005 Hillview is a collaborative network of independent consulting, coaching and speaking specialists; individuals preeminent in various fields related to facilitating strategic alignment of people, money, technology, and other mission-critical resources.
Consulting
Coaching
Speaking
In In In In In In
Out Out Out Out Out
Reversing risk in our common patterns of “In-and-Out Listening” Today please listen more “hearingly” − and with a “third ear.”
6
Copyright © 2005-2011 Hillview Partners Network LLC
Strategically Aligned?
7
Prospective Buyers
Schools &
Universities
The Media
Buyer
Regulatory
Authorities
Federal YOU
Outsourcing
Economic Reality Boards
Committees
Strategic
Alliances Politics
WHO?
Past, Current and
Future Employees Social Media
Competition
Networking
Public
Quality Control &
Best Practices
Family
Life!
Credit
Q&R
Ad Agencies
IT/MIS
V
E
N
D
O
R
S
Associations &
Foundations
Teams
Diversity
IRS
Faith
Law
City Hall
Global Needs
& Realities
E-Commerce
PR
The HILL Model™
Seller
HR
││││ Crosshatch marks for “first-time-heard” items
P Pivots you identify as you turn toward new views
? Question marks if you “need more information”
O “O” for moments you were Out Listening ( + or -)
T “T” for takeaways for you to use/share TODAY
Sustaining All-Important Focus on Your Engagement
8
Copyright © 2005-2011 Hillview Partners Network LLC
Copyright © 2005-2011 Hillview Partners Network LLC
9
ER triage professionals will ask
if you are alert and oriented (A&O) to:
1. Your Name?
2. This Place (i.e., a hospital’s ER)?
3. Today’s Date?
4. Your Purpose for being in the ER?
Medical Alignment Acronym Borrowed from Traditional Emergency Room Triage
Copyright © 2005-2011 Hillview Partners Network LLC
10
Fully responsible leaders will ask if you are
alert and oriented (A&O) to each situation’s:
1. Strengths (first and foremost!)
2. Weaknesses
3. Opportunities
4. Threats
To achieve strategic alignment of people and things, you must remain . . .
Asking yourself or others,
“Where do things stand?” is
rarely the right question.
Change is ceaseless. Views
toward where people and
things are moving will focus
your thoughts and vision to
identify direction and
velocity of momentum.
Copyright © 2005-2011 Hillview Partners Network LLC
“Change is the law of life. And those who look only to the past or present are certain to miss the future.” —John F Kennedy
15 September 2011 News about a Machine to Manufacture Your Ideas for You
12
The MakerBot 3-D “Printer” Forms, Colors, and Produces Small “Happy Meal”-Like Objects that come to your mind and you enter on your PC in a rather simple fashion. Starting at $1,300 for a do-it-yourself kit and $2,500 to have it assembled.
Source: The New York Times
The task of leadership is to create
an alignment of strengths, making
our weaknesses irrelevant.”
− Peter Drucker
Copyright © 2005-2011 Hillview Partners Network LLC
1. Lead people
2. Manage things
3. Align people and things
Copyright © 2005-2011 Hillview Partners Network LLC
Fully Responsible Leaders:
Copyright © 2005-2011 Hillview Partners Network LLC
The purpose, promise, passion, pull, push, potential and performance in one key word:
15
Strategic Alignment does not suggest 100% confinement.
Strategic Alignment does not require 100% agreement.
Strategic Alignment does not indicate 100% perfection.
Copyright © 2005-2011 Hillview Partners Network LLC
Strategic Alignment is about the forward movement of teams toward worthy destinations.
16
Strategic Alignment does mandate 100% engagement.
Strategic Alignment does require 100% understanding.
Strategic Alignment does succeed with 110%+ effort.
Copyright © 2005-2011 Hillview Partners Network LLC 17
Left Brain for Viability: Uses logic Detail-oriented Defines “it” Knows object’s name Facts rule Words and language Present and past Math and science Comprehends Knowing Acknowledges Order/pattern perception Reality-based Forms strategies Practical Safe (risk-averse?) Humble by deduction
Right Brain for Vision: Uses feeling Big-picture oriented Describes “it” Knows object’s function Imagination rules Symbols and images Present and future Philosophy and religion Senses intrinsic value Believing Appreciates Spatial perception Imagination-based Presents possibilities Impetuous Risk-taking Hubris-prone (a risk)
Hillview Presents The HILL Model™ for Fully Responsible Leaders to Focus on Views of Strategic Team Alignment Based on Hillview’s High-Impact Leader Lens™ (HILL) for Realistically Viewing − and Positively Influencing − Movement of People and Things
Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.
Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]
Viability Vision
From this just-right HILL-height ask: Who? What? When? Where? Why? How? And what’s “the Wow?”
In Your Mind’s Eye You are Standing on this HILL to Focus, Align and Balance Your and Others’ Views toward Vision and Viability
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Viability
Vision
Economic imperatives
Performance imperatives
Compliance imperatives
Ethical, moral and trust imperatives
Cultural imperatives
Diversity and Inclusion imperatives
Quality imperatives
Technology imperatives
Safety imperatives
Wellness imperatives
Branding and Messaging imperatives
Political imperatives
Other imperatives for success
Hillview’s High-Impact Leader Lens (HILL) Model for
Viewing and Influencing Alignment of People and Things
(The HILL Model™) supports clear views, definitions,
descriptions, requirements, and metrics for IMPERATIVES:
19 Copyright © 2005-2010 Hillview Partners Network LLC
“This is a Football.”
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This also is a Football.
Applying to Strategic Team Alignment Coach Vince Lombardi’s Annual “Fundamentals”
Copyright © 2005-2011 Hillview Partners Network LLC
“Put people first. Put people second. Put people third. Success follows focus on people, people, people.” − JRDjr
Copyright © 2005-2011 Hillview Partners Network LLC
“Value is ultimately determined by the buyer, and never (ultimately) by the seller. Price is ultimately determined by the seller, and never (ultimately) by the buyer. Strategically aligning what buyers truly value with what sellers truthfully offer ultimately creates an ethical win/win-plus exchange. When sellers accurately address what buyers ultimately value, price matters less than sustainable benefits for both parties.” −JRDjr
Copyright © 2005-2011 Hillview Partners Network LLC
What Do Your External Buyers Truly Value in Your Work?
Copyright © 2005-2011 Hillview Partners Network LLC 23
How deep and how wide is your understanding of this one word you chose? What does this one word REALLY mean? How might you lead in supporting others and yourself to deepen and broaden grasp of the upside potential within this one word? If they and you prioritize this word in assessing your value to them in the present and future, it is in your and their best interest for everyone involved to REALLY “get it.”
“Dig, drill and think deeper so you will reach, climb and stand higher.” — JRDjr
It’s all about
how we think!
Copyright © 2005-2011 Hillview Partners Network LLC
Think
Our mind’s attitude and altitude determine how we hear responses to:
Who? What? When? Where? Why? How? And − what’s “the Wow?” “Our thoughts, words and actions align our past present and future.” —JRDjr
Strategic Team Alignment Puts and Keeps People First; Always Focusing on Core Beliefs and Commensurate Behaviors
Character
Morals Ethics
Copyright © 2005-2010 Hillview Partners Network LLC 25
Values
What do we know about ourselves?
What can we know about others?
“You cannot solve a problem from the
same consciousness that created it. You
must learn to see the world anew.”
− Albert Einstein
Copyright © 2005-2011 Hillview Partners Network LLC
Fresh Thinking for Envisioning Value in Strategic Team Alignment
Copyright © 2005-2011 Hillview Partners Network LLC
Retrain Your Brain JULY 20, 2011
“Every leader faces a share of irritating screw-ups and minor setbacks.
In response to those annoyances, some leaders get irritable and
stressed out. Others keep on moving. To be in that enviable latter
category, you need resilience. Train your brain to bounce back from
hassles rather than get snagged by them. Find a quiet place where you
won't be interrupted. Sit comfortably and focus on your breath. Notice
yourself inhale and exhale. Don't try to change your breathing, just be
attentive to it. As thoughts, sounds, or other distractions come up, let
them go and return your attention to your breath. By doing this 30
minutes a day you will teach your brain to go to a quiet calm place
when it is stressed, rather than triggering your fight or flight response.”
President John F. Kennedy is to have said,
“There’s always at least one [S.O.B.] at the
table who doesn’t get it.”
Kennedy Cabinet seated around the Cabinet
Room Table in 1962, the day after the Cuban
Missile Crisis ended. Imagine “not getting it.”
Pause to imagine the times every day we hear, read, see
or sense that someone just does not get it. This is risk.
Copyright © 2005-2011 Hillview Partners Network LLC 28
If it happens in The White House…
Who really “gets it” at your table? Do you? (Dare you ask yourself?) How certain are you that you are seeing enough of the whole picture for other key players and you to succeed? Copyright © 2005-2011 Hillview Partners Network LLC 29
Articulate, articulate, articulate: Key words (defined and described) Core understandings Strategic alignment imperatives
A rather impertinent reporter from The Wall Street Journal asked Mikhail Gorbachev for one word to summarize the state of the Russian economy. One word.
30
One word can make the difference . . .
30
One word: Good
Then two: NOT Good
Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected] 31
A single word’s
value to others
and you is
influenced by
your depth of
definition,
breadth of
description, and
scope of view
for its desired
impact . . .
Chapter on Team Inspired by and Dedicated to Ken Hicks Now in PDF for e-readers Hardcover 4th Quarter 2011
Acronym Acumen Alignment Appreciation Ascendancy Aspiration Assertiveness Authenticity Civility Clarity Collaboration Commitment Confluence Courage Crucible Delineate Dignity Diligence Diversity Edification Emergence Empathy Engagement Esteem Imperative Influence
Innovation Inquisitiveness Intentionality Mentor Mission Momentum Passion Patience Peace Perspective Persuasiveness Pride Randomness Reach Rejuvenation Resistance Respect Response Restoration Result Success Team Trial Trust Vision Wisdom
Full-Year of 52 Word Chapters
Digital Press
Single Words and Concepts as Pivots toward New or Clearer Points-of-View toward Where People and Things are Moving
Copyright © 2005-2011 Hillview Partners Network LLC
As you stand atop hills in your alert mind, allow your attention to pivot toward new views that may validate or change the direction you and your team members are heading. Focus!
Copyright © 2005-2011 Hillview Partners Network LLC
A Mission-Critical Three-Letter Word for Strategic Team Alignment
33
Copyright © 2005-2011 Hillview Partners Network LLC
Think about the Power of Love as a Stand-Alone Word:
34
Yes, I what I do for a living. Yes, I love the favorable impact I have on lives of the people my work touches. Yes, I love __________________________ . . .
"The meaning of love is not to be confused with some sentimental outpouring. Love is something much deeper than emotional bosh.” − Martin Luther King, Jr.
Views from hills in your mind can change with
the direction you are looking, the height from
where you are looking, and how long you focus
for clarity. Opinions are less flexible than views.
If someone or something points your head or
heart in a different direction, your view changes.
Opinions you and others pronounce have much
less inherent flexibility than “sharing adjustable
views seen from just-right hill-height.”
Choose to express your views over imposing
your opinions. Share views and expect change.
Differentiating Views
From Opinions
Copyright © 2005-2011 Hillview Partners Network LLC
Help is a Four-Letter
Word to Try to Avoid
Copyright © 2005-2011 Hillview Partners Network LLC
Choose to offer,
provide and sustain support.
One-with-one exceeds in leadership value:
One-on-one . . .
One-to-one . . .
Differentiating “with”
from “to” and “on…”
Copyright © 2005-2011 Hillview Partners Network LLC
One for all, all for one!
Pause to Ponder Perils of Pride
Pronounce at Your Own Risk
Copyright © 2005-2011 Hillview Partners Network LLC
Hillview encourages fully responsible leaders to avoid thought, words and actions that trade on the less-than-productive emotions of pride. Choose instead the thrill of “being deeply pleased” with positive outcomes accomplished by others and yourself. Pride has no place whatsoever in The HILL Model. Pride is considered a major risk to strategic team alignment. Resisting pride allows self-awareness that leads to selfless teamwork.
Questions and Responses
Copyright © 2005-2011 Hillview Partners Network LLC 39
“Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” —Ferris Bueller
Copyright © 2005-2011 Hillview Partners Network LLC 40
Sir Winston Churchill’s Commencement Address
Persist
Persist
Persist
Copyright © 2005-2011 Hillview Partners Network LLC 41
Persist
Persist
Persist
Copyright © 2005-2011 Hillview Partners Network LLC 42
Persist with wisdom
Persist with courage
Persist with patience
This Aligned Team’s Commencement Address
Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.
Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]
John R. Dallas, Jr. Twitter: JohnRDallasJr Chief Alignment Officer (CAO) Facebook: John R. Dallas, Jr. Hillview Partners Network LLC LinkedIn: John R. Dallas, Jr. 1133 North Dearborn Street Suite 3201 Chicago, Illinois 60610-7197 312.643.8000 Skype: JRDallasJr
For a complimentary e-reader version of We Need to Have a Word, please send a note to share one or more things you valued from today’s meeting, and we will e-mail you a version that can be opened with i-Books or other e-readers.