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Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You. Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected] The Principles, Power and Promise of Strategic Team Alignment the marketing store worldwide, L.P. | Ken Hicks, SVP, Client Service Director 701 East 22nd Street | Lombard, Illinois 60148 | Friday 16 September 2011

Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

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Without essential narration and animation to fill-in gaps and bring the slides to life, this is a thirst-whetting 60-minute intro for a three-hour workshop that\'s tailored to specific needs of each client. If a client\'s team needs to be strategically aligned for creating a vision, mission, project, promotional campaign, funding request, or any other plan with a articulated set of mission-critical imperatives, this workshop series puts a gold frame (i.e., contextualizes) what it means to be strategically aligned and moving in a specified true-north direction. For more information please call John Dallas 312.643.8000. Thank you.

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Page 1: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

The Principles, Power and Promise of Strategic Team Alignment the marketing store worldwide, L.P. | Ken Hicks, SVP, Client Service Director

701 East 22nd Street | Lombard, Illinois 60148 | Friday 16 September 2011

Page 2: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

John R. Dallas, Jr.

Founder and Chief Alignment Officer (CAO)

Hillview Partners Network LLC

Consultants | Coaches | Speakers

[email protected]

hillviewpartners.com

weneedtohaveaword.com

johnrdallasjr.com

A Vantage Point to Your Advantage™

Introducing

John Dallas

Today’s Guide for Our

HILL-Climbing Expedition

2

Since 2005 leading Hillview, a network of independent professionals in fields of strategic alignment

President since 1974 of five prior technology-based B2B and B2C service companies:

1. Chicago Title Credit Services, Inc., Chicago / consumer and commercial credit data services

2. CreditComm Services LLC, Fairfax, VA (DC area) / consumer credit data services

3. Market Access Resources Corp., New York / consumer credit data services

4. Group Concepts Capital Corp., New York / consumer credit data services

5. National Business Intelligence Corp., New York / editorial services and electronic publishing

Chairman, Advisory Board, UrbanPonics LLC, a hydroponics (soil-less) grower of produce and flowers

Moderator, Greater Chicago Thought Leadership Forum (ThoughtForum) at Gleacher Center

Leader in inclusive multicultural education and leadership development initiatives for business owners

Keynote speaker, meeting moderator, workshop facilitator, interviewer, and panelist

Guest lecturer at universities, colleges, and other schools

Volunteer leadership in economic development, civic affairs, arts, education, and churches

Majored in Journalism and Mass Communications, Pittsburgh’s Duquesne University,

continued studies in New York at Columbia University

Page 3: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

3

Inaugural meeting of All-Chapter Steering Committee for LEADS-Plus Network, Tuesday 26 September 1989 at HQ of Market Access Resources Corp. (MARCOR), Two Park Avenue, Manhattan. Left to right Rich Oren, Ken Hicks, John Dallas, John Spiliotis, George-Louis Sotomayor, and Carolyn Reed. Note that 22 years later four of us are happily connected via Facebook.

22 years ago . . .

Page 4: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

The Principles, Power and Promise of Strategic Team Alignment John Dallas, Founder and Chief Alignment Office (CAO) Hillview Partners Network LLC

Strategic Alignment Consulting, Coaching and Speaking

Page 5: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

Alignment Consulting to Align Team Views toward Greater Productivity:

1. Focusing on what buyers truly value and sellers truthfully sell 2. Focusing on team engagement, efficiency, and measurable results 3. Focusing on where minds are moving during planning, execution and measurement

Alignment Coaching to Align Leader Views toward Higher Performance:

1. Professional development and organizational growth (dual-track coaching) 2. Career validation, enrichment, acceleration or stabilization 3. Career transition (internal or external) — value exceeds “outplacement” services

Alignment Speaking to Align Audience Views toward Broader Perspective:

1. Building buyer-centric cultures, plans, operations, and sustainable revenue streams 2. Igniting fully responsible leaders to maximize their Return on Leadership (ROL) 3. Digging, drilling and thinking a bit deeper — to reach, climb and stand a lot higher

In the business of . . .

Reversing Risk of Misalignment

Since 2005 Hillview is a collaborative network of independent consulting, coaching and speaking specialists; individuals preeminent in various fields related to facilitating strategic alignment of people, money, technology, and other mission-critical resources.

Consulting

Coaching

Speaking

Page 6: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

In In In In In In

Out Out Out Out Out

Reversing risk in our common patterns of “In-and-Out Listening” Today please listen more “hearingly” − and with a “third ear.”

6

Copyright © 2005-2011 Hillview Partners Network LLC

Page 7: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Strategically Aligned?

7

Prospective Buyers

Schools &

Universities

The Media

Buyer

Regulatory

Authorities

Federal YOU

Outsourcing

Economic Reality Boards

Committees

Strategic

Alliances Politics

WHO?

Past, Current and

Future Employees Social Media

Competition

Networking

Public

Quality Control &

Best Practices

Family

Life!

Credit

Q&R

Ad Agencies

IT/MIS

V

E

N

D

O

R

S

Associations &

Foundations

Teams

Diversity

IRS

Faith

Law

City Hall

Global Needs

& Realities

E-Commerce

PR

The HILL Model™

Seller

HR

Page 8: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

││││ Crosshatch marks for “first-time-heard” items

P Pivots you identify as you turn toward new views

? Question marks if you “need more information”

O “O” for moments you were Out Listening ( + or -)

T “T” for takeaways for you to use/share TODAY

Sustaining All-Important Focus on Your Engagement

8

Copyright © 2005-2011 Hillview Partners Network LLC

Page 9: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

9

ER triage professionals will ask

if you are alert and oriented (A&O) to:

1. Your Name?

2. This Place (i.e., a hospital’s ER)?

3. Today’s Date?

4. Your Purpose for being in the ER?

Medical Alignment Acronym Borrowed from Traditional Emergency Room Triage

Page 10: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

10

Fully responsible leaders will ask if you are

alert and oriented (A&O) to each situation’s:

1. Strengths (first and foremost!)

2. Weaknesses

3. Opportunities

4. Threats

To achieve strategic alignment of people and things, you must remain . . .

Page 11: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Asking yourself or others,

“Where do things stand?” is

rarely the right question.

Change is ceaseless. Views

toward where people and

things are moving will focus

your thoughts and vision to

identify direction and

velocity of momentum.

Copyright © 2005-2011 Hillview Partners Network LLC

“Change is the law of life. And those who look only to the past or present are certain to miss the future.” —John F Kennedy

Page 12: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

15 September 2011 News about a Machine to Manufacture Your Ideas for You

12

The MakerBot 3-D “Printer” Forms, Colors, and Produces Small “Happy Meal”-Like Objects that come to your mind and you enter on your PC in a rather simple fashion. Starting at $1,300 for a do-it-yourself kit and $2,500 to have it assembled.

Source: The New York Times

Page 13: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

The task of leadership is to create

an alignment of strengths, making

our weaknesses irrelevant.”

− Peter Drucker

Copyright © 2005-2011 Hillview Partners Network LLC

Page 14: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

1. Lead people

2. Manage things

3. Align people and things

Copyright © 2005-2011 Hillview Partners Network LLC

Fully Responsible Leaders:

Page 15: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

The purpose, promise, passion, pull, push, potential and performance in one key word:

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Strategic Alignment does not suggest 100% confinement.

Strategic Alignment does not require 100% agreement.

Strategic Alignment does not indicate 100% perfection.

Page 16: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

Strategic Alignment is about the forward movement of teams toward worthy destinations.

16

Strategic Alignment does mandate 100% engagement.

Strategic Alignment does require 100% understanding.

Strategic Alignment does succeed with 110%+ effort.

Page 17: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC 17

Page 18: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Left Brain for Viability: Uses logic Detail-oriented Defines “it” Knows object’s name Facts rule Words and language Present and past Math and science Comprehends Knowing Acknowledges Order/pattern perception Reality-based Forms strategies Practical Safe (risk-averse?) Humble by deduction

Right Brain for Vision: Uses feeling Big-picture oriented Describes “it” Knows object’s function Imagination rules Symbols and images Present and future Philosophy and religion Senses intrinsic value Believing Appreciates Spatial perception Imagination-based Presents possibilities Impetuous Risk-taking Hubris-prone (a risk)

Hillview Presents The HILL Model™ for Fully Responsible Leaders to Focus on Views of Strategic Team Alignment Based on Hillview’s High-Impact Leader Lens™ (HILL) for Realistically Viewing − and Positively Influencing − Movement of People and Things

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

Viability Vision

From this just-right HILL-height ask: Who? What? When? Where? Why? How? And what’s “the Wow?”

In Your Mind’s Eye You are Standing on this HILL to Focus, Align and Balance Your and Others’ Views toward Vision and Viability

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Viability

Vision

Page 19: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Economic imperatives

Performance imperatives

Compliance imperatives

Ethical, moral and trust imperatives

Cultural imperatives

Diversity and Inclusion imperatives

Quality imperatives

Technology imperatives

Safety imperatives

Wellness imperatives

Branding and Messaging imperatives

Political imperatives

Other imperatives for success

Hillview’s High-Impact Leader Lens (HILL) Model for

Viewing and Influencing Alignment of People and Things

(The HILL Model™) supports clear views, definitions,

descriptions, requirements, and metrics for IMPERATIVES:

19 Copyright © 2005-2010 Hillview Partners Network LLC

Page 20: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

“This is a Football.”

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This also is a Football.

Applying to Strategic Team Alignment Coach Vince Lombardi’s Annual “Fundamentals”

Copyright © 2005-2011 Hillview Partners Network LLC

Page 21: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

“Put people first. Put people second. Put people third. Success follows focus on people, people, people.” − JRDjr

Copyright © 2005-2011 Hillview Partners Network LLC

Page 22: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

“Value is ultimately determined by the buyer, and never (ultimately) by the seller. Price is ultimately determined by the seller, and never (ultimately) by the buyer. Strategically aligning what buyers truly value with what sellers truthfully offer ultimately creates an ethical win/win-plus exchange. When sellers accurately address what buyers ultimately value, price matters less than sustainable benefits for both parties.” −JRDjr

Copyright © 2005-2011 Hillview Partners Network LLC

Page 23: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

What Do Your External Buyers Truly Value in Your Work?

Copyright © 2005-2011 Hillview Partners Network LLC 23

How deep and how wide is your understanding of this one word you chose? What does this one word REALLY mean? How might you lead in supporting others and yourself to deepen and broaden grasp of the upside potential within this one word? If they and you prioritize this word in assessing your value to them in the present and future, it is in your and their best interest for everyone involved to REALLY “get it.”

“Dig, drill and think deeper so you will reach, climb and stand higher.” — JRDjr

Page 24: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

It’s all about

how we think!

Copyright © 2005-2011 Hillview Partners Network LLC

Think

Our mind’s attitude and altitude determine how we hear responses to:

Who? What? When? Where? Why? How? And − what’s “the Wow?” “Our thoughts, words and actions align our past present and future.” —JRDjr

Page 25: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Strategic Team Alignment Puts and Keeps People First; Always Focusing on Core Beliefs and Commensurate Behaviors

Character

Morals Ethics

Copyright © 2005-2010 Hillview Partners Network LLC 25

Values

What do we know about ourselves?

What can we know about others?

Page 26: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

“You cannot solve a problem from the

same consciousness that created it. You

must learn to see the world anew.”

− Albert Einstein

Copyright © 2005-2011 Hillview Partners Network LLC

Fresh Thinking for Envisioning Value in Strategic Team Alignment

Page 27: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

Retrain Your Brain JULY 20, 2011

“Every leader faces a share of irritating screw-ups and minor setbacks.

In response to those annoyances, some leaders get irritable and

stressed out. Others keep on moving. To be in that enviable latter

category, you need resilience. Train your brain to bounce back from

hassles rather than get snagged by them. Find a quiet place where you

won't be interrupted. Sit comfortably and focus on your breath. Notice

yourself inhale and exhale. Don't try to change your breathing, just be

attentive to it. As thoughts, sounds, or other distractions come up, let

them go and return your attention to your breath. By doing this 30

minutes a day you will teach your brain to go to a quiet calm place

when it is stressed, rather than triggering your fight or flight response.”

Page 28: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

President John F. Kennedy is to have said,

“There’s always at least one [S.O.B.] at the

table who doesn’t get it.”

Kennedy Cabinet seated around the Cabinet

Room Table in 1962, the day after the Cuban

Missile Crisis ended. Imagine “not getting it.”

Pause to imagine the times every day we hear, read, see

or sense that someone just does not get it. This is risk.

Copyright © 2005-2011 Hillview Partners Network LLC 28

If it happens in The White House…

Page 29: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Who really “gets it” at your table? Do you? (Dare you ask yourself?) How certain are you that you are seeing enough of the whole picture for other key players and you to succeed? Copyright © 2005-2011 Hillview Partners Network LLC 29

Articulate, articulate, articulate: Key words (defined and described) Core understandings Strategic alignment imperatives

Page 30: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

A rather impertinent reporter from The Wall Street Journal asked Mikhail Gorbachev for one word to summarize the state of the Russian economy. One word.

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One word can make the difference . . .

30

One word: Good

Then two: NOT Good

Page 31: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected] 31

A single word’s

value to others

and you is

influenced by

your depth of

definition,

breadth of

description, and

scope of view

for its desired

impact . . .

Chapter on Team Inspired by and Dedicated to Ken Hicks Now in PDF for e-readers Hardcover 4th Quarter 2011

Acronym Acumen Alignment Appreciation Ascendancy Aspiration Assertiveness Authenticity Civility Clarity Collaboration Commitment Confluence Courage Crucible Delineate Dignity Diligence Diversity Edification Emergence Empathy Engagement Esteem Imperative Influence

Innovation Inquisitiveness Intentionality Mentor Mission Momentum Passion Patience Peace Perspective Persuasiveness Pride Randomness Reach Rejuvenation Resistance Respect Response Restoration Result Success Team Trial Trust Vision Wisdom

Full-Year of 52 Word Chapters

Digital Press

Page 32: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Single Words and Concepts as Pivots toward New or Clearer Points-of-View toward Where People and Things are Moving

Copyright © 2005-2011 Hillview Partners Network LLC

As you stand atop hills in your alert mind, allow your attention to pivot toward new views that may validate or change the direction you and your team members are heading. Focus!

Page 33: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

A Mission-Critical Three-Letter Word for Strategic Team Alignment

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Page 34: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Copyright © 2005-2011 Hillview Partners Network LLC

Think about the Power of Love as a Stand-Alone Word:

34

Yes, I what I do for a living. Yes, I love the favorable impact I have on lives of the people my work touches. Yes, I love __________________________ . . .

"The meaning of love is not to be confused with some sentimental outpouring. Love is something much deeper than emotional bosh.” − Martin Luther King, Jr.

Page 35: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Views from hills in your mind can change with

the direction you are looking, the height from

where you are looking, and how long you focus

for clarity. Opinions are less flexible than views.

If someone or something points your head or

heart in a different direction, your view changes.

Opinions you and others pronounce have much

less inherent flexibility than “sharing adjustable

views seen from just-right hill-height.”

Choose to express your views over imposing

your opinions. Share views and expect change.

Differentiating Views

From Opinions

Copyright © 2005-2011 Hillview Partners Network LLC

Page 36: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Help is a Four-Letter

Word to Try to Avoid

Copyright © 2005-2011 Hillview Partners Network LLC

Choose to offer,

provide and sustain support.

Page 37: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

One-with-one exceeds in leadership value:

One-on-one . . .

One-to-one . . .

Differentiating “with”

from “to” and “on…”

Copyright © 2005-2011 Hillview Partners Network LLC

One for all, all for one!

Page 38: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Pause to Ponder Perils of Pride

Pronounce at Your Own Risk

Copyright © 2005-2011 Hillview Partners Network LLC

Hillview encourages fully responsible leaders to avoid thought, words and actions that trade on the less-than-productive emotions of pride. Choose instead the thrill of “being deeply pleased” with positive outcomes accomplished by others and yourself. Pride has no place whatsoever in The HILL Model. Pride is considered a major risk to strategic team alignment. Resisting pride allows self-awareness that leads to selfless teamwork.

Page 39: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Questions and Responses

Copyright © 2005-2011 Hillview Partners Network LLC 39

Page 40: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

“Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” —Ferris Bueller

Copyright © 2005-2011 Hillview Partners Network LLC 40

Page 41: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Sir Winston Churchill’s Commencement Address

Persist

Persist

Persist

Copyright © 2005-2011 Hillview Partners Network LLC 41

Page 42: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Persist

Persist

Persist

Copyright © 2005-2011 Hillview Partners Network LLC 42

Persist with wisdom

Persist with courage

Persist with patience

This Aligned Team’s Commencement Address

Page 43: Introduction to Core Polaris Principle™ of True-North Strategic Team Alignment

Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

John R. Dallas, Jr. Twitter: JohnRDallasJr Chief Alignment Officer (CAO) Facebook: John R. Dallas, Jr. Hillview Partners Network LLC LinkedIn: John R. Dallas, Jr. 1133 North Dearborn Street Suite 3201 Chicago, Illinois 60610-7197 312.643.8000 Skype: JRDallasJr

[email protected]

For a complimentary e-reader version of We Need to Have a Word, please send a note to share one or more things you valued from today’s meeting, and we will e-mail you a version that can be opened with i-Books or other e-readers.