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Guide to Developing a Title VI Plan for FTA Subrecipients

Last Updated: August 2021

Title VI Program Compliance Guide 1

IntroductionAll programs receiving financial assistance from the Federal Transit Administration (FTA) are subject to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d) and the U.S. Department of Transportation’s Title VI implementing regulations. SANDAG holds competitive grant processes to award federal funds through the Section 5310 program. As a subrecipient of grant funds through this program, your organization is required to comply with Title VI regulations including the requirement to develop and implement a Title VI Plan. The FTA requires SANDAG to ensure subrecipient compliance with Title VI.

Title VI of the Civil Rights Act of 1964 provides that:

No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. 42 U.S.C. §2000d.

In addition to Title VI requirements applying to SANDAG and its subrecipients of federal funds, Executive Order 12898 is also applicable. In 1994, Executive Order 12898 on Environmental Justice (Federal Actions to Address Environmental Justice in Minority Populations and Low-Income Populations) was issued and it expanded social equity principles to cover low income as well as minority groups. The Executive Order clarifies that existing Title VI requirements on entities such as SANDAG that receive federal financial assistance must incorporate into their respective cost-benefit analyses a meaningful consideration of possible disproportionate adverse environmental and health impacts on minority and low-income populations. Per Executive Order 12898, environmental justice is defined as the fair treatment and meaningful involvement of all people regardless of race, color, national origin, or income.

This Guide to Developing a Title VI Plan for FTA Subrecipients is designed to help subrecipients gather the appropriate materials, develop the necessary policies to ensure Title VI and Executive Order 12898 compliance, and complete a Title VI plan. See the below table for a sample Title VI plan approval schedule.

Step Responsible Party Activity

1 Subrecipient Submit draft Title VI plan or plan update to SANDAG for review

2 SANDAG Review draft for compliance with federal requirements, providing suggested edits as needed

3 Subrecipient Resubmit subsequent draft(s) as needed4 SANDAG Review subsequent draft(s) as needed

5 SANDAGNotify subrecipient that SANDAG has conditionally accepted its Title VI plan, pending inclusion of resolution from subrecipient’s governing body

6 Subrecipient Secure resolution from subrecipient’s governing body approving Title VI plan accepted by SANDAG

7 SubrecipientSubmit to SANDAG final Title VI plan with resolution and post Title VI Notice to the Public and Complaint Procedures on website and appropriate locations as identified in subrecipient’s Title VI plan

8 SANDAGVerify the necessary documents have been posted in the appropriate locations including the grantee’s website; inform subrecipient that SANDAG has accepted its Title VI plan; and provide the deadline for the triennial update



Glossary of TermsPlease refer to Federal Transit Administration (FTA) Circular 4702.1 B for additional terms and information related to those defined below.

Discrimination – any action or inaction, whether intentional or unintentional, in any program or activity of a Federal aid recipient, subrecipient, or contractor that results in disparate treatment, disparate impact, or perpetuating the effects of prior discrimination based on race, color, or national origin.

Disparate Impact – a facially neutral policy or practice that disproportionately affects members of a group identified by race, color, or national origin, where the recipient’s policy or practice lacks a substantial legitimate justification and where there exists one or more alternatives that would serve the same legitimate objectives but with less disproportionate effect on the basis of race, color, or national origin.

Disproportionate Burden – a neutral policy or practice that disproportionately affects low-income populations more than non-low-income populations. A finding of disproportionate burden requires the recipient to evaluate alternatives and mitigate burdens where practicable.

Disparate Treatment – actions that result in circumstances where similarly situated persons are intentionally treated differently (i.e., less favorably) than others because of their race, color, or national origin.

Limited English Proficient (LEP) Persons – persons for whom English is not their primary language and who have a limited ability to read, write, speak, or understand English.

Low-income Person – an individual whose family income is at or below 200 percent (200%) of the poverty line as defined by the Office of Management and Budget based on the most recent data available from the Census Bureau for a household of the size being evaluated.

Low-income Population – any readily identifiable group of low-income persons who live in geographic proximity, and, if circumstances warrant, geographically dispersed/transient persons (such as migrant workers or Native Americans) who will be similarly affected by a proposed FTA-funded program, policy, or activity.

Minority persons include the following:

1. American Indian and Alaska Native, which refers to people having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

2. Asian, which refers to people having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

3. Black or African American, which refers to people having origins in any of the Black racial groups of Africa.

4. Hispanic or Latino, which includes persons of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin, regardless of race.

5. Native Hawaiian or Other Pacific Islander, which refers to people having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands


http://www.fta.dot.gov/documents/FTA_Title_VI_FINAL.pdf

Minority Population – any readily identifiable group of minority persons who live in geographic proximity and, if circumstances warrant, geographically dispersed/transient populations (such as migrant workers or Native Americans) who will be similarly affected by a proposed FTA-funded program, policy, or activity.

National Origin – the particular nation in which a person was born, or where the person’s parents or ancestors were born.

Noncompliance – a determination that a recipient or subrecipient is not in compliance with the Department of Transportation (DOT) Title VI regulations, and has engaged in activities that have had the purpose or effect of denying persons the benefits of, excluding from participation in, or subjecting persons to discrimination.

Vital Document – a written document that contains information that is critical for obtaining services or benefits or is required by law. Vital documents include those that, without translation, would prevent LEP individuals from obtaining access to a recipient’s or subrecipient’s programs or services or would deprive LEP persons of an awareness of their legal rights. Whether or not a document is “vital” may depend on the importance of the program, information, encounter, or service involved, and the consequence to the LEP person if the information in question is neither accurate nor timely. Examples of vital documents include, but are not limited to, an intake or application form with the potential for important consequences, a notice of a person’s rights under Title VI, a Title VI complaint form, and Title VI complaint procedures.


Title VI Plan Compliance ChecklistAs a subrecipient of federal funds, you must provide documentation that you are compliant with DOT Title VI regulations and Circulars. We have outlined the requirements for a Title VI Plan below and provided templates for your organization. You will be required to certify that you have all the documentation required herein, including a resolution from your organization’s governing body approving the Title VI Plan that is adopted and in place prior to the execution of a grant agreement with SANDAG. A few documents, which are described below, are required with your grant application. All other documentation must be submitted to SANDAG prior to the execution of a grant agreement with SANDAG and available for inspection upon request by SANDAG at any time during the term of the grant agreement.

Title VI Notice to the Public (Non-Discrimination Statement)The Title VI Notice to the Public template is provided in Appendix A. Create your organization’s Title VI Notice to the Public. If applicable, include a translated version of the Title VI Notice for limited English proficiency (LEP) populations. Translation is needed if there is a language spoken other than English by more than five percent (5%) of the persons your organization may serve. (Translation needs are determined based on the results of your Factor 1 Analysis, which is described in further detail in Appendix E.) The SANDAG Public Notice can be found on its website at www.sandag.org/titlevi.

A Title VI Notice to the Public must include the following:

(1) statement that indicates your organization complies with Title VI and operates programs without regard to race, color, or national origin

(2) description of the procedures that members of the public should follow to request additional information on your organization’s Title VI obligations

(3) description of the procedures that members of the public should follow to file a Title VI discrimination complaint against your organization

Posting to Title VI Notice to the PublicThe Title VI Notice to the Public must be posted, at a minimum, in the following areas. Please check the appropriate boxes to confirm your organization’s compliance and include documentation of posting locations within your Title VI Plan. Documentation may include physical location and description, links, screenshots, or photos depicting the locations where the Title VI Notice to the Public is posted.

YES N/AOrganization’s website. Please provide a link to where the Title VI Notice to the Public is posted:

Any public area of the organization’s office including the reception desk and meeting roomsTransit vehicles and/or stations or stops (applicable to those organizations operating vehicles)Other:

Complaint Form and ProceduresYour organization is required to develop procedures for investigating and tracking Title VI complaints filed against it and make your procedures for filing a complaint available to the public. This includes developing a Title VI complaint form, and making the form and procedures for filing a complaint


http://www.sandag.org/titlevi

available on your organization’s website. Complaint form and procedure templates in English and Spanish are provided in Appendix B. If applicable, include a translated version of the complaint form and procedures for LEP populations. Translation is needed if there is a language spoken other than English by more than five percent (5%) of the persons your organization serves.

Please provide the link where your complaint form and complaint procedures are posted on your website:

If your organization does not have a website, please explain how your organization ensures that its Title VI complaint form and procedures are made available to the public, including for non-English speakers, in the space provided below.

Record and Report Transit-Related Title VI Investigations, Complaints, and Lawsuits Related to Activities Supported by this GrantIf your organization has received any complaints or lawsuits alleging discrimination on the basis of race, color, creed, national origin, income level, sex, age, or disability related to your transportation service or program, you must complete the Record and Report of Discrimination Investigations, Complaints, and Lawsuits Worksheet provided in Appendix C and include it in your Title VI Plan. After award of a grant agreement, subrecipients must keep a log using this report, or another form that your organization has developed, to track Title VI-related complaints or lawsuits against your organization and related to your transportation service or program. The complaint log must be made available for inspection upon request by SANDAG at any time during the term of the grant agreement. Additionally, complaints must be reported on progress reports included in your invoice and submitted on at least a quarterly basis. The progress report should track any unresolved complaints and include a description of the steps your organization has taken to resolve these complaints.

Public Participation PlanYour organization is required to have a Public Participation Plan (PPP). A PPP is a document that explicitly describes proactive strategies, procedures, and desired outcomes that guide your public participation activities. More Information on PPPs and a Public Participation Questionnaire have been provided in Appendix D to help your organization develop a PPP. The Questionnaire includes several considerations for how your organization can ensure inclusiveness through your public participation process.

Meaningful Access to Limited English Proficient (LEP) Persons Your organization is required to conduct a Four Factor Analysis and have a Language Assistance Plan (LAP). A LAP is a document that describes the measures your organization employs to provide language assistance to LEP persons that you serve or are eligible to receive your services. Information on how to develop a LAP, including step-by-step instructions to complete a Four Factor Analysis, are provided in Appendix E. Appendix F provides guidance on how to access Census data that should be included in Factor 1 of a Four-Factor Analysis.


A LAP must include at a minimum:

Results of the Four Factor Analysis, including a description of the LEP population(s) served or are eligible to receive your servicesDescription of how your organization provides language assistance services by languageDescription of how your organization provides notice to LEP persons about the availability of language assistanceDescription of how your organization trains employees to provide timely and reasonable language assistance to LEP personsDescription of how your organization monitors, evaluates and updates your LAP

Minority Representation on Planning and Advisory BodiesIf your organization has transit-related, non-elected governing boards, advisory councils, or committees, the membership of which is selected by your organization, you are required to provide a table depicting the racial breakdown of the membership of those committees, and a description of efforts made to encourage the participation of minorities on such committees. Please include a completed Minority Representation on Planning and Advisory Bodies form, provided in Appendix G, within your Title VI Plan, or alternately, include a description of how this requirement is not applicable to your organization.

ResolutionAs previously stated, your Title VI Plan must be adopted by your organization’s governing body. A sample resolution is provided in Appendix H. The Title VI Plan must be adopted by resolution by your organization’s governing body and approved by SANDAG prior to the execution of a grant agreement with SANDAG.



APPENDIX A: NOTICE OF PUBLIC RIGHTSPlease see the following page.


Template: Notice of Public Rights

[Organization Name] operates its programs without regard to age, gender, disability, income status, race, color, and national origin in accordance with Title VI of the Civil Rights Act and other applicable federal and state laws prohibiting discrimination on publicly funded projects. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice may file a complaint with [Organization Name].

For more information on the [Organization Name]’s civil rights program, and the obligations and procedures to file a complaint, contact [insert phone number]; email [insert email address]; or visit our administrative office at [insert address]. For more information, visit [insert Organization website address if applicable].

If information is needed in another language, contact [insert name], [insert phone number] or [insert email].

Si desea obtner información en español por favor contacte a [insert name], [insert phone number] o [insert email].

Nếu cần thông tin bằng ngôn ngữ khác, liên hệ: [insert name], [insert phone number], [insert email]

Kung kinakailangan ang impormasyong ito sa iba pang wika, tumawag sa: [insert name], [insert phone number], [insert email]

如需其他语言的信息，请致电: [insert name], [insert phone number], [insert email]


Plantilla: Aviso de Derechos Públicos

[Name of Organization] opera sus programas sin considerar la edad, sexo, discapacidades, ingresos, raza, color de la piel y nacionalidad de acuerdo con el Titulo VI del Acta de Derechos Civiles y otras leyes federales y estatales aplicables que prohíben la discriminación en los proyectos financiados con fondos públicos. Cualquier persona que crea haber sido perjudicada por una práctica discriminatoria ilegal puede presentar una queja con [Name of Organization].

Para obtener más información sobre el programa de derechos civiles de [Name of Organization], y ver las obligaciones y procedimientos para presentar una queja, llame al [insert pone number] mande un correo al [insert email address]; o visite nuestra oficina administrativa en [insert address]. Para obtener más información, visite [insert Organization website address if applicable].

If information is needed in another language, contact [insert name], [insert phone number] or [insert email].

Nếu cần thông tin bằng ngôn ngữ khác, liên hệ: [insert name], [insert phone number], [insert email]

Kung kinakailangan ang impormasyong ito sa iba pang wika, tumawag sa: [insert name], [insert phone number], [insert email]

如需其他语言的信息，请致电: [insert name], [insert phone number], [insert email]



APPENDIX B: DISCRIMINATION COMPLAINT PROCEDURES TEMPLATE

Please see the following page.


Discrimination Complaint Procedures Template

1. Applicability. The following complaint procedures are applicable to all persons who believe that they have been subject to discrimination by [Organization Name] related to its [name of SANDAG-funded transportation service or program], which is funded in whole or in part by SANDAG. In general, it is designed to address disputes, including but not limited to the following:

1.1 Disagreements regarding a requested service, accommodation, or modification of a [Organization Name] practice or requirement.

1.2 Inaccessibility of a program, publication, or activity.

1.3 Harassment or discrimination prohibited by California or federal law.

2. Preliminary Review Process. The following process must be completed prior to filing a Formal Complaint with SANDAG.

2.1 Informal Resolution - Prior to submitting a formal complaint, the complaining party shall contact [title of position at Organization responsible for Title VI Compliance or discrimination complaints] for assistance in resolving the matter informally as soon as is practical, generally within 15 calendar days of the time from when the subject of the complaint occurred or the complaining party became aware of [Organization Name]’s alleged non-compliance with state or federal non-discrimination laws. Complaints must be filed within 180 days of alleged incident.

The [title of position responsible for Title VI Compliance at Organization] can be reached at [insert address]; [insert phone number].

[Organization] will notify SANDAG of the complaint within 72 hours of receiving the complaint and record the complaint and steps taken toward resolution. [Organization] is responsible for informing the complaining party about [Organization]’s complaint procedure, including the opportunity to file a formal complaint with SANDAG and/or the Federal Transit Administration (FTA) as described below.

2.2 Report of Results to SANDAG and Complaining Party –[Organization Name] will email or mail SANDAG and the complaining party the results of the informal resolution process within 30 calendar days of receiving the complaint. If the complaining party is not satisfied with [Organization]'s disposition of the matter, the complaining party may file a formal complaint with SANDAG following the procedure described below.

3. Formal Complaint. If the procedure for Preliminary Review and informal resolution by [Organization] does not yield a successful resolution, then the complaining party may file a formal, written complaint with SANDAG in the manner described below. SANDAG materials can be made available in alternative languages. To make a request, call (619) 699-1900. Los materiales de SANDAG están disponibles en otros idiomas. Para hacer una solicitud, llame al (619) 699-1900

3.1 Complaints must be filed within 180 calendar days of the alleged incident of notice of the end of the Preliminary Review process described above.

3.2 Complaints must be in writing and must include an attached copy of any correspondence concerning the complaint with [Organization].

3.3 Complaints must be filed with the SANDAG Title VI Compliance Officer at 401 B Street, Suite 800, San Diego, CA 92101; Fax number (619) 699-1995; TTY (619) 699-1904.


3.4 Investigation – The SANDAG Title VI Compliance Officer will initiate an investigation, which may include interviewing, consulting with, and/or requesting a written response to the issues raised in the complaint from any individual the SANDAG Title VI Compliance Officer believes to have relevant information, including the ADA Compliance Officer, [Organization] staff and members of the public. SANDAG may also hold an informal hearing.

3.5 Review Panel – The SANDAG Title VI Compliance Officer will convene a review panel that will consist of the Title VI Compliance Officer, the ADA Compliance Officer if applicable, a member of the SANDAG management staff, the Chief Deputy Executive Director (or designee), and (depending on the issues) other personnel as may be appropriate. This panel will review the request, investigate, and attempt to resolve the issues within 30 calendar days of receipt by SANDAG of the complaint.

3.6 Representation - The complaining party, and any party against whom the complaint is directed, have the right to have a representative.

3.7 Findings and Notification - The SANDAG Title VI Compliance Officer and/or ADA Compliance Officer will prepare and provide the complaining party, and all other parties involved, a final report containing a summary of the investigation, written findings, and a proposed disposition. This report will be provided to the complaining party and [the Organization] within 45 calendar days of the filing of the formal complaint.

3.8 Final Disposition - The disposition proposed by the review panel will be put into effect promptly. The complaining party or any party against whom the complaint or the proposed disposition is directed may appeal. The appeal to the Executive Director (as set forth below) will not suspend the implementation of the disposition proposed by the SANDAG review panel, except in those circumstances where the SANDAG Executive Director decides that good cause exists making the suspension of implementation appropriate.

4. Appeal

4.1 Within 10 calendar days of the issuance of the final report, the complaining party may appeal to the SANDAG Executive Director.

4.2 An appeal is taken by filing a written request for review by the SANDAG Executive Director.

4.3 The written request for review must specify the particular substantive, and/or procedural basis for the appeal, and must be made on grounds other than general dissatisfaction with the proposed disposition. Furthermore, the appeal must be directed only to issues raised in the formal complaint as filed or to procedural errors in the conduct of the complaint procedure itself, and not to new issues.

4.4 The review by the Executive Director or his or her designee normally shall be limited to the following considerations: Were the proper facts and criteria brought to bear on the decision? Were improper or extraneous facts or criteria brought to bear on the decision that substantially affected the decision to the detriment of the complaining party? Were there any procedural irregularities that substantially affected the outcome of the matter to the detriment of the complaining party? Given proper facts, criteria, and procedure, was the decision one that a person in the position of the decision-maker might reasonably have made?

4.5 A copy of the Executive Director's written decision will be expected within 30 calendar days of the filing of the appeal and shall be sent to all parties involved and, if appropriate, to persons whose authority will be needed to carry out the disposition. The deadline may be extended by the


Executive Director for good cause. The decision of the Executive Director on the appeal will be SANDAG’s final decision.

5 File with the FTA. Any person who believes himself or herself or any specific class of persons to be subjected to discrimination prohibited by Title VI also may file a written complaint with the FTA. A complaint should be filed no later than 180 days after the date of the alleged discrimination, unless the time for filing is extended by FTA. Title VI complaints regarding federally funded programs at [Organization] can be sent to the applicable funding agency below:

Federal Transit Administration Office of Civil RightsAttention: Title VI Program CoordinatorEast Building, 5th Floor - TCR1200 New Jersey Ave., SEWashington, DC 20590


Discrimination Complaint Form Template

Instructions: If you believe [Organization Name] has engaged in discrimination against one or more persons relating to its [name of SANDAG-funded transportation service or program] and you have already attempted to informally resolve your complaint with [Organization Name] without success, please fill out this form completely, in black ink or type-written form. Sign and return to the address below. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request to SANDAG.

SANDAG materials can be made available in alternative languages. To make a request, call (619) 699-1900. Los materiales de SANAG están disponibles en otros idiomas. Para hacer una solicitud, llame al (619) 699-1900.

Complainant:

Address:City: State: Zip Code:Telephone: Home: Business

:

When did the discrimination occur?Date:

Describe the acts of discrimination providing the name(s) where possible of the individuals who were responsible for the discriminatory acts (attach additional pages if necessary):

Return to:Title VI CoordinatorSANDAG401 B Street, Suite 800San Diego, CA 92101Phone: 619-699-1900; Fax: 619-699-1995; TTY 619-699-1904


Formulario para procedimientos de reclamos por discriminación1. Aplicabilidad. Los siguientes procedimientos de reclamos son pertinentes a todas las personas que

consideren que han sido sujetas a discriminación por [nombre de la Organización] con relación a [nombre del servicio o programa de transporte financiado por la Asociación de Gobiernos de San Diego, (San Diego Association of Governments, SANDAG)], que es financiado total o parcialmente por SANDAG. En general, está diseñado para tratar disputas, incluidas, entre otras, las siguientes:

1.1 Desacuerdos en relación con un servicio solicitado, sitio o modificación de una práctica o requisito de [nombre de la Organización].

1.2 Falta de accesibilidad a un programa, publicación o actividad.

1.3 Acoso o discriminación prohibidos según la ley de California o la ley federal.

2. Proceso de revisión preliminar. El siguiente proceso debe completarse antes de presentar un reclamo formal ante SANDAG.

2.1 Resolución informal: antes de presentar un reclamo formal, la parte demandante deberá comunicarse con [título del cargo dentro de la organización responsable por el cumplimiento del Título VI o reclamos por discriminación] para obtener asistencia en la resolución del asunto de manera informal tan pronto como sea práctico, por lo general, dentro de un plazo de quince (15) días calendario a partir de la fecha en que el asunto del reclamo ocurrió o la parte demandante tuvo conocimiento de la presunta falta de cumplimiento por parte de [nombre de la Organización] en relación con las leyes estatales o federales contra la discriminación. Las quejas deben presentarse dentro de los 180 días posteriores al supuesto incidente.

El [título del cargo dentro de la organización responsable por el cumplimiento del Título VI] puede ser contactado en [ingrese la dirección] al [ingrese el número de teléfono].

[La Organización] le notificará a SANDAG sobre el reclamo dentro de un plazo de setenta y dos (72) horas a partir de su recepción y lo registrará junto con los pasos que se tomaron para su resolución. [La Organización] es responsable de informarle a la parte demandante sobre el procedimiento de reclamos de [la Organización], incluida la oportunidad para presentar un reclamo formal ante SANDAG o la Administración Federal de Transporte Público (Federal Transit Administration, FTA) de la manera que se describe a continuación.

2.2 Informe de los resultados a SANDAG y a la parte demandante: [nombre de la Organización] le enviará a SANDAG y a la parte demandante, a través de correo electrónico o correspondencia, los resultados del proceso de resolución informal dentro de un plazo de treinta (30) días calendario a partir de la recepción del reclamo. Si la parte demandante no está satisfecha con la disposición de [Organización] con relación al asunto, la parte demandante podrá presentar un reclamo formal ante SANDAG según el procedimiento que se describe a continuación.

3. Reclamo formal. Si el procedimiento de revisión preliminar y resolución informal de [Organización] no produce una resolución satisfactoria, la parte demandante podrá presentar un reclamo formal por escrito ante SANDAG de la manera que se describe a continuación. Los materiales de SANDAG están disponibles en otros idiomas. Para hacer una solicitud, llame al (619) 699-1900. 3.1 Los reclamos deben presentarse dentro de un plazo de 180 días calendario del supuesto incidente

de notificación del final de la revisión preliminar descrito anteriormente.


3.2 Los reclamos deben presentarse por escrito y deben incluir una copia de cualquier correspondencia con relación al reclamo a [Organización].

3.3 Los reclamos deben presentarse ante el Oficial de Cumplimiento del Título VI de SANDAG en 401 B Street, Suite 800, San Diego, CA 92101; número de fax (619) 699-1995; TTY (619) 699-1904.

3.4 Investigación: el Oficial de Cumplimiento del Título VI de SANDAG iniciará una investigación, que podrá incluir entrevistar, consultar o solicitar una respuesta por escrito sobre los temas que surgieron en el reclamo a cualquier individuo que el Oficial de Cumplimiento del Título VI de SANDAG considere que tenga información relevante, incluido el Oficial de Cumplimiento de la Ley sobre Estadounidenses con Discapacidades (Americans with Disabilities Act, ADA), personal de [Organización] y miembros del público. SANDAG también podrá sostener una audiencia informal.

3.5 Panel de revisión: el Oficial de Cumplimiento del Título VI de SANDAG convocará a un panel de revisión que estará compuesto por el Oficial de Cumplimiento del Título VI de SANDAG, el Oficial de Cumplimiento de la ADA, si corresponde, un miembro del personal de administración de SANDAG, el Director Ejecutivo Adjunto (o su designado) y (dependiendo de los temas) cualquier otro personal, según sea necesario. Este panel revisará la solicitud, investigará e intentará resolver los temas dentro de un plazo de treinta (30) días calendario a partir de que SANDAG reciba el reclamo.

3.6 Representación: la parte demandante y cualquier otra parte a quien esté dirigido el reclamo tendrán derecho a tener un representante.

3.7 Conclusiones y notificación: el Oficial de Cumplimiento del Título VI de SANDAG o el Oficial de Cumplimiento de la ADA preparará y le suministrará a la parte demandante, y a todas las otras partes involucradas, un informe final que contenga un resumen de la investigación, conclusiones por escrito y una disposición propuesta. Este informe se le suministrará a la parte demandante y a [la Organización] dentro de un plazo de cuarenta y cinco (45) días calendario a partir de la presentación del reclamo formal.

3.8 Disposición final: la disposición propuesta por el panel de revisión entrará en vigencia de

inmediato. La parte demandante o cualquier otra parte a quien esté dirigido el reclamo o la disposición propuesta podrán apelar. La apelación ante el Director Ejecutivo (como se establece a continuación) no suspenderá la implementación de la disposición propuesta por el panel de revisión de SANDAG, excepto en aquellas circunstancias en las cuales el Director Ejecutivo de SANDAG decida que existe un motivo suficiente para que corresponda la suspensión de la implementación.

4. Apelación

4.1 Dentro de un plazo de diez (10) días calendario a partir de la emisión del informe final, la parte demandante podrá apelar ante el Director Ejecutivo de SANDAG.

4.2 Para que se acepte una apelación, debe presentarse una solicitud de revisión por escrito ante el Director Ejecutivo de SANDAG.

4.3 La solicitud de revisión por escrito debe especificar la base particular fundamental, procesal o ambas, de la apelación y debe efectuarse por motivos que no sean la insatisfacción general con la disposición propuesta. Además, la apelación debe estar dirigida solo a los temas planteados en el reclamo formal presentado o a los errores procesales en la gestión del procedimiento de reclamo, y no a temas nuevos.


4.4 La revisión del Director Ejecutivo o su persona designada normalmente deberá limitarse a las siguientes consideraciones: ¿Influyeron los hechos y criterios correctos sobre la decisión? ¿Influyeron fundamentalmente hechos o criterios incorrectos o irrelevantes sobre la decisión en perjuicio de la parte demandante? ¿Hubo alguna irregularidad procesal que influyó fundamentalmente sobre el resultado de la cuestión en perjuicio de la parte demandante? Dados los hechos, los criterios y el procedimiento correcto, ¿fue esta la decisión que hubiese tomado razonablemente una persona responsable de tomar decisiones?

4.5 Se espera una copia de la decisión por escrito del Director Ejecutivo dentro de un plazo de treinta

(30) días calendario a partir de la presentación de la apelación, la cual se enviará a todas las partes involucradas y, si corresponde, a las personas cuya autoridad será necesaria para llevar a cabo la disposición. El Director Ejecutivo podrá extender el plazo por un motivo justificado. La decisión del Director Ejecutivo sobre la apelación será la decisión definitiva de SANDAG.

5 Presentación de un reclamo ante la FTA. Cualquier persona que considere que ella misma, o cualquier clase específica de personas esté sometida a la discriminación prohibida bajo el Título VI, también podrá presentar un reclamo por escrito ante la FTA. Un reclamo debe presentarse antes de los 180 días a partir de la fecha de la presunta discriminación, a menos que la FTA extienda el plazo de presentación. Los reclamos del Título VI con relación a programas con financiamiento federal en [Organización] podrán enviarse a la agencia de financiamiento que corresponda a:

Federal Transit Administration Office of Civil RightsAttention: Title VI Program CoordinatorEast Building, 5th Floor - TCR1200 New Jersey Ave., SEWashington, DC 20590


Formulario de reclamo por discriminación

Instrucciones: Si considera que [nombre de la Organización] cometió discriminación en contra de una o más personas con relación a su [nombre del servicio o programa financiado por SANDAG] y ya intentó resolver su reclamo de manera informal con [nombre de la Organización] sin tener éxito, por favor, complete en su totalidad este formulario con tinta negra o a máquina. Fírmelo y devuélvalo a la dirección que se indica a continuación. Varios medios para presentar reclamos, como por ejemplo entrevistas personales o una grabación del reclamo, estarán disponibles para las personas con discapacidades, con la previa petición a SANDAG.

Los materiales de SANDAG están disponibles en otros idiomas. Para hacer una solicitud, llame al (619) 699-1900.

Demandante:

Dirección:Ciudad: Estado

:Código

postal:Teléfono: Residencia: Trabajo:¿Cuándo ocurrió el acto de

discriminación?Fecha:

Describa los actos de discriminación, suministrando el/los nombre(s), de ser posible, de los individuos responsables de los actos discriminatorios (anexe páginas adicionales de ser necesario):

Devuélvalo a:Title VI CoordinatorSANDAG401 B Street, Suite 800San Diego, CA 92101Teléfono: 619-699-1900; Fax: 619-699-1995; TTY 619-699-1904



APPENDIX C: TRANSIT RELATED TITLE VI INVESTIGATIONS, COMPLAINTS AND LAWSUITS



Transit Related Title VI Investigations, Complaints and Lawsuits

Record and Report of Discrimination Investigations, Complaints and Lawsuits Related to [Name of Organization’s SANDAG-funded Program]

Please fill out the table below completely. This list shall include the date that the lawsuit was filed or complaint was made; a summary of the allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by your organization in response, or final findings related to, the investigation, lawsuit, or complaint. Please attach additional pages if necessary. Your organization is required to keep this record up to date and available for inspection by SANDAG upon request. It must be sent to SANDAG when filing your Title VI Program every three years.

Date Filed Summary of Allegations Status Actions Taken/

Final Findings



APPENDIX D: INFORMATION ON PUBLIC PARTICIPATION PLANS AND PUBLIC PARTICIPATION QUESTIONNAIRE



Information on Public Participation Plans

Grant subrecipients are required to develop and implement a Public Participation Plan (PPP). This document describes the proactive strategies, procedures, and desired outcomes that underpin your organization’s public participation activities.

Your organization has the freedom to determine how, when, and how specific public participation activities should take place, and which specific measures are most appropriate. Your organization should make these determinations based on a demographic analysis of the persons you serve and/or are eligible to receive your services, the type of transportation program and/or service your organization is providing, and the resources available to your organization for public outreach.

Your PPP should include a description of how your organization interacts with minority and limited English proficient (LEP) populations. Efforts to involve minority and LEP populations can include both comprehensive measures as well as targeted measures to address linguistic, institutional, cultural, economic, historical, or other barriers that may prevent minority and LEP persons from effectively participating in your organization’s decision-making process. Some effective practices may include:

Scheduling meetings at times and locations that are convenient and accessible for minority and LEP communities

Employing different meeting sizes and formats Coordinating with community and faith-based organizations, educational institutions, and other

organizations to implement public engagement strategies that reach out specifically to members of minority and/or LEP communities

Considering radio, television, or newspaper ads on stations and in publications that serve LEP populations

Providing opportunities for public participation through means other than written communication, such as personal interviews or use of audio or video recording devices to capture oral comments

Holding meetings in locations that are accessible by public transit and are in compliance with the ADA Providing childcare at meetings.

The SANDAG Public Participation Plan can be found at www.sandag.org/ppp.

Questions within this questionnaire have been designed to represent various strategies that your organization may use to ensure inclusive public participation. Given the unique nature of individual programs and service areas, some public participation activities may not be appropriate strategies for your organization or program. Please consider the questions based on your organization’s current practices as well as any future plans to increase public participation activities. Use these questions to develop your organization’s PPP.

You may include documentation of your organization’s public outreach efforts in your PPP by attaching materials used by your organization to market your program, encourage public participation, and perform outreach. Examples of materials include program brochures or flyers, meeting announcements, public comment solicitations, translated materials, email notices, social media posts, newsletter inclusions, organization outreach procedures, and letters of support from partnering agencies.


http://sandag.org/ppp

Public Participation Plan Questionnaire

Use this questionnaire to help develop your organization’s Public Participation Plan (PPP) or update your current PPP to ensure further inclusiveness within your organizations’ public participation activities.

Meetings and Events to Which the Public Is InvitedYES NO N/A

Does your organization schedule public meetings and events at different times to accommodate varying work schedules?Does your organization schedule public meetings/events at different locations so that they are accessible to clients who may live in different areas of the program service area?Does your organization hold meetings to get public input using different sizes or

formats?Does your organization provide notice of public meetings/events at least 72 hours in

advance?Does your organization provide materials in languages other than English?Does your organization provide interpretation services or employ bilingual staff at public meetings/events?Does your organization hold meetings at locations that are accessible by public

transportation?Does your organization hold meetings at locations that are accessible for people with disabilities (ADA compliant)?

Provide a description of how meetings/events to which the public is invited are advertised as well as efforts to ensure that different members of the public including minority, LEP populations, and individuals with disabilities have access to the meeting and are encouraged to attend.

Program Marketing and OutreachYES NO N/A

Does your organization perform outreach activities on a regular basis (at least quarterly)?

Does your organization perform outreach activities in a number of different areas or communities within your service area?Does your organization market its programs/services through a variety of mediums in order to reach a greater population?Does your organization provide translated outreach materials in appropriate languages given the communities served?


Does your organization coordinate with community and faith-based organizations, educational institutions, and other organizations to implement public engagement strategies that reach out specifically to members of minority and/or LEP communities?Does your organization employ bilingual staff?

Describe your organization’s outreach program including activity locations and frequencies, program marketing publications, and coordination efforts with partnering agencies. Attach any relevant marketing material(s).

Program MonitoringYES NO N/A

Does your organization administer customer satisfaction surveys or feedback forms to solicit input from your clients?Does your organization have a complaint form and procedures?

Does your organization administer any other type(s) of surveys?

Describe how your organization monitors programs and services provided including surveys, customer interviews, rating systems, or other methods that may apply. Attach any relevant material(s).



APPENDIX E: FOUR FACTOR ANALYSISPlease see the following page.


Meaningful Access to Limited English Proficient (LEP) Persons

Requirements:In order to comply with the Federal Transit Administration (FTA) requirements for the Civil Rights Act of 1964 Title VI and Federal Executive Order 13166, your organization must assess and address the needs of limited-English proficient (LEP) persons and take reasonable steps to ensure meaningful access to benefits, services, information, and other important portions of your programs and activities for LEP persons. Federal guidance states that “meaningful access” is “contingent on a number of factors.” Those factors are included in the Four Factor Analysis described below. "Reasonable steps" to provide oral and written services in languages other than English are to be determined by your organization on a case-by-case basis through a balancing of all four factors.

To ensure meaningful access to programs and activities, use the information obtained in the Four Factor Analysis to determine the specific language services that are appropriate to provide. If your client base is the entire San Diego region, you may use the Factor 1 Analysis in SANDAG’s Language Assistance Plan (LAP), which can be found at www.sandag.org/lap. If you adopt SANDAG’s Factor 1 Analysis, you are still responsible for conducting your own analysis for Factor 2-4 and developing the remainder of your organization’s LAP. Additionally, if you use the Factor 1 Analysis in SANDAG’s LAP, then all Tier 1 documents must be translated into Spanish. Information regarding how a Tier 1 document as well as other tiers of documents are defined can be found in the SANDAG LAP.

The analysis necessary to develop its own LAP is outlined below.

Four Factor Analysis:1. The number or proportion of LEP persons eligible to be served by your transportation program2. The frequency with which LEP persons come into contact with the program3. The nature and importance of your organization’s transportation program, activity, or service to

people’s lives4. The resources available to your organization for LEP outreach as well as the costs associated with the

outreach

Following a Four Factor Analysis, use the results of the analyses to develop your organization’s LAP. A LAP shall, at a minimum:

a. Include the results of the Four Factor Analysis, including a description of the LEP population(s) served

b. Describe how your organization provides language assistance services by languagec. Describe how your organization provides notice to LEP persons about the availability of language

assistanced. Describe how your organization trains employees to provide timely and reasonable language

assistance to LEP populationse. Describe how your organization monitors, evaluates and updates the language access plan

Resources:The SANDAG LAP and Four Factor Analysis can be found at www.sandag.org/lap or on the agency’s public participation webpage www.sandag.org/ppp. The Department of Transportation (DOT)’s Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficient (LEP) Persons is available through the Federal Register at https://www.govinfo.gov/content/pkg/FR-2005-12-14/pdf/05-23972.pdf. Further


https://www.govinfo.gov/content/pkg/FR-2005-12-14/pdf/05-23972.pdf

http://sandag.org/ppp

http://sandag.org/lap

http://sandag.org/lap

information on LEP persons is available at LEP.gov. The FTA outlines Title VI requirements and guidelines through Circular 4702.1B, which is available for download at https://cms.fta.dot.gov/regulations-and-guidance/fta-circulars/title-vi-requirements-and-guidelines-federal-transit.

The following instructions have been developed based on these resources.


https://cms.fta.dot.gov/regulations-and-guidance/fta-circulars/title-vi-requirements-and-guidelines-federal-transit

https://cms.fta.dot.gov/regulations-and-guidance/fta-circulars/title-vi-requirements-and-guidelines-federal-transit

Language Assistance Plan – Step-by-Step Instructions

Four Factor Analysis:

Factor 1: The Number or Proportion of LEP Persons Eligible to Be Served By Your Transportation Program

Summary of federal guidance: The greater the number or proportion of LEP persons from a particular language group served or encountered in the eligible service population, the more likely language services are needed.

Steps:1. Analyze Census Data to identify the number or percentage of LEP persons within your organization’s

program service area. Step by step instructions are provided in Appendix F. 2. Supplement the data collected from the Census Data with prior experiences with LEP persons in your

service area. Your record of prior experiences with LEP persons in your service area should include the number of LEP individuals served, the primary language spoken by each LEP person encountered, and the type of language assistance provided (oral or written) during each encounter.

3. If appropriate or available use other sources such as public school enrollment data or other local data sources.

Questions to guide the analysis for Factor 1: Describe the LEP population in your service area. How many LEP persons are eligible to be served by your program? (Or, what percentage of the

population in your service area are LEP persons?) Are there any concentrations of LEP persons within your service area that you are aware of? (Include

the Census Data you collected to support your answer as well as a map or a description of your service area.)

Are LEP persons underserved by your transportation program due to language barriers? What are the literacy skills of LEP populations in their native language? Would translated materials be

an effective method of communicating with LEP populations?

Factor 2: The Frequency with Which LEP Persons Come into Contact with the Transportation Program

Summary of federal guidance: Your organization should assess, as accurately as possible, the frequency with which you have contact with LEP individuals from different language groups seeking assistance. The more frequent the contact, the more likely enhanced language services will be needed.

Steps:1. Identify the number of LEP persons that contacted your organization and the percentage of total contacts

that are LEP persons2. Assess the frequency with which LEP persons access your transportation program

3. Determine the primary language spoken by each LEP person your organization has encounteredTitle VI Program Compliance Guide 30

Methods to determine the frequency with which your organization comes in contact with LEP individuals may include:

Customer service interactions with LEP persons Ridership surveys Participation of LEP persons in public meetings

Questions to guide the analysis for Factor 2:

How frequent do LEP persons come into contact with your organization?

How did you come to this conclusion? Outline the methods your organization used to answer this question.

Factor 3: The Nature and Importance of Your Organization’s Program, Activity, or Service to People’s Lives

Summary of federal guidance: The more important the activity, information, service, or program; or the greater the possible consequences of the contact to the LEP individuals, the more likely language services are needed. Your organization needs to determine whether denial or delay of access to services or information could have serious or life-threatening implications for the LEP individual.

Steps:1. Review the relevant programs, activities, and services your organization provides and their importance

to the population group served.2. Determine the transportation needs of LEP persons and the role transportation plays in their day-to-day

lives

There are several methods that may be used to determine the transportation needs of LEP persons and the frequency with which they access your program. The following are some examples:

Customer service interactions with LEP person Outreach to community organizations that serve LEP person Partnering with these organizations to perform one-on-one interviews or focus groups

Ridership surveysQuestions to guide the analysis for Factor 3: What are the transportation needs of the LEP persons eligible to be served by your program?

What role does transportation play in the lives of these LEP persons?

How did you come to this conclusion? Outline the methods your organization used to answer this question.

Factor 4: The Resources Available to Your Organization for LEP Outreach As Well As the Costs Associated with the Outreach


Summary of federal guidance: An organization’s level of resources and the costs imposed may have an impact on the nature of the steps it should take in providing meaningful access for LEP persons. Smaller agencies with more limited budgets are not expected to provide the same level of language services as larger agencies with larger budgets. In addition, ``reasonable steps’’ may cease to be reasonable where the costs imposed substantially exceed the benefits. Your organization should carefully explore the most cost-effective means of delivering competent and accurate language services before limiting services due to resource concerns.

Steps: 1. Inventory language assistance measures currently being provided by your organization and their

associated costs.a. Record the type of language assistance your organization provided (oral or written) for each

LEP person your organization encountered, if any.2. Determine if any additional services are needed.

3. Analyze your organization’s budget.

a. Determine what percentage of the budget can be devoted to language assistance expenses b. Determine if the budget for these expenses will remain stable over time or may be subject to

reduction

c. Estimate the cost of providing new or additional language assistance by getting price quotes from translating and interpreting firms or by consulting with other transit agencies who have implemented language assistance measures

4. Consider cost effective practices for providing language services. Possible cost-effective practices may include:a. Access to language assistance products that have been developed and paid for by local, regional,

or state government agenciesb. Bilingual staff that could provide language assistance on an ad hoc or regular basisc. Pre-established arrangements with qualified community volunteers to provide written or oral

language translationd. Telephonic and video conferencing interpretation servicese. Translating critical documents using a credible websitef. Pooling resources and standardizing documents to reduce translation needsg. Centralizing interpreter and translator services to achieve economies of scaleh. Adding the Google translate toolbar to your organizations website

Questions to guide the analysis for Factor 4: What resources (both financial and services) are available to your organization to perform LEP outreach

as well as provide language assistance to LEP persons?

What are some cost-effective practices that your organization uses or plans to use to provide language assistance?


Implementation:

1. Describe how your organization provides language assistance services by language2. Describe how your organization provides notice to LEP persons about the availability of language

assistance3. Describe how your organization trains employees to provide timely and reasonable language

assistance to LEP populations4. Describe how your organization monitors, evaluates and updates the LAP

Safe Harbor:

The following actions will be considered strong evidence that your organization is compliant with written-translation obligations:

Your organization provides written translations of vital documents for each eligible LEP language group that constitutes 5% or 1,000, whichever is less, of the population of persons eligible to be served or likely to be affected or encountered by your SANDAG-funded transportation program. Translation of other documents, if needed, can be provided orally; or

a) If there are fewer than 50 persons in a language group that reaches the five percent (5%) trigger above, your organization does not translate vital written materials, but instead provides written notice in the primary language of the LEP language group of the right to receive competent oral interpretation of those written materials, free of cost.

These safe harbor provisions apply to the translation of written documents only. They do not affect the requirement to provide meaningful access to LEP individuals through competent oral interpreters where

oral language services are needed and are reasonable.


Title VI Program Compliance Guide

APPENDIX F: INSTRUCTIONS FOR ACCESSING AND REPORTING CENSUS DATA



Instructions for Accessing and Reporting Census Data

If your organization’s service area is the same as SANDAG’s, you may use SANDAG’s Factor 1 analysis. If your organization’s service area is not the same as SANDAG’s, you will need to access Census data to determine the number of Limited English Proficient (LEP) persons in your organization’s service area or number of LEP persons eligible to be served by your SANDAG-funded transportation program. LEP persons are defined as those whose primary language is not English and who have a limited ability to read, write, speak, or understand English.

Source of Census Data

Conducted by the U.S. Census Bureau on an annual basis, the American Community Survey (ASC) is the most widely used source of language data in the United States, largely because it the only survey to provide language and English-speaking ability data at the local level. Specifically, the ASC asks whether people speak a language other than English at home, what language they speak, and how well they speak English. The U.S. Census Bureau uses the data to publish demographic tables on English proficiency by factors such as age, geography, primary language spoken, and primary language groups.

Table C16001: Language Spoken at Home by English Proficiency

It is important to know not only the number of LEP persons, but also their primary language, so that your agency can ensure meaningful access to LEP persons in your service area. Table C16001: Language Spoken at Home for the Population 5 Years and Over (ASC 5-Year Estimate) provides this data by different geographies, including by Zip Code Tabulation Areas (ZCTA) and jurisdiction. This table does not further refine the data by age. To access this data for your agency’s service area, please see the following instructions.

1. Go to data.census.gov

2. In the search bar, enter C16001 and then click search.

3. On the bottom right, click VIEW ALL TABLES (1)


https://data.census.gov/cedsci/

4. You will be directed to Table C16001. Next, click on the drop-down arrow next to CUSTOMIZE TABLE to change the product from the ACS 1-Year Estimates Detailed Tables to the ACS 5-Year Estimates Detailed Tables.

5. Once the ASC 5-Year Estimates product has been selected, click on CUSTOMIZE TABLE to the right.

6. To narrow the selected information to your agency’s service area by zip code, please see the following steps:

a. Click on Geographies (next to Selections and Years) and scroll to Zip Code Tabulation Area (Five-Digit)


b. Under the WITHIN (STATE) heading, click the down arrow for Within Other Geographies. Click on Zip Code Tabulation Area (Five-Digit)

c. To the right of the ZIP CODE TABULATION AREA heading, click on the magnifying glass to search by zip code

d. Enter in a zip code for your organization’s service area and click on the first box corresponding to the zip code tabulation area.


e. Once the selected geography has been chosen, click CLOSE on the bottom right to view the table for the zip code selected.

7. To narrow the selected information to your agency’s service area by city jurisdiction, please see the following steps:

a. Click on Geographies (next to Selections and Years) and scroll to Urban Area. Click on Urban Area. Next, under the URBAN AREA heading, click the magnifying glass icon to the right and search for your jurisdiction.

b. Select your jurisdiction and click close on the bottom right to view the table with only your jurisdiction’s data displayed.


Reporting Data from Table C16001

You can now analyze the data you now have accessed in Table C16001 for your organization’s service area by creating a table like the example provided below. In the table, you could order the primary languages of those who speak English less than “very well” from largest to smallest by number of LEP persons who speak that language. For each primary language, provide the number of LEP persons, the percentage of LEP persons of each primary language of all LEP persons in your organization’s service, and the percentage of LEP persons of each primary language of the total population in your organization’s service area. As stated above, LEP persons are defined as those whose primary language is not English and who have a limited ability to read, write, speak, or understand English. “Limited ability” may be defined as those who speak English less than “very well,” consistent with Table C16001. Use this data analysis to help determine the types and level of language assistance measures your organization may need to provide consistent with the Safe Harbor provision.

LEP Demographics for Organization's Service Area (Example)

Primary language (ranked by highest number of LEP persons) *

Number of LEP Persons

% of All LEP Persons in

Service Area

% of Total Population of Service Area

Ex. Spanish 120,000 74.07% 8.20%

Ex. Tagalog 20,000 12.35% 1.37%

Ex. Vietnamese 10,000 6.17% 0.68%

Ex. Chinese 5,000 3.09% 0.34%

Ex. Arabic 4,000 2.47% 0.27%

Ex. Other 3,000 1.85% 0.21%

Total 162,000 100.00% 11.07%*Source: Table C16001, ASC 5-Year Estimates Detailed Tables

Table B16004: English Proficiency by Primary Language Group and Age

If your SANDAG-funded transportation program is only eligible to seniors, you may want to complement the data gleaned from Table C16001 with data from Table B16004: Language Spoken at Home by Ability to Speak English for the Population 5 Years and Over. Unlike Table C16001, Table B16004 can provide data on English proficiency by age (65+) and by different geographies, including by zip code and jurisdiction. Table B16004, however, does not specify individual languages spoken by this population. Instead, it groups all languages into four categories: Spanish, Indo-European, Asian-Pacific Islander, and Other. Additionally, unlike Table C16001 that provides two categories for English proficiency (those who speak Title VI Program Compliance Guide 39

English “very well,” and less than “very well,” Table B16004 provides four categories for English proficiency: those who speak English 1) “very well,” 2) “well,” 3) “not well,” and 4) “not at all.”

To access Table B16004’s data for your organization’s service area, follow steps 1 through 7, but search for B16004 instead of C16001.

Reporting Data from Table B16004

You can now analyze the data you now have accessed in Table B16004 for your organization’s service area by creating a table like the example provided below. If your SANDAG-funded transportation program is only eligible to seniors, you could conduct analysis of LEP persons in your organization’s service area who are age 65 and over. In the table, you could order the primary language groups from largest to smallest by number of LEP persons of the primary language group. For each primary language group, provide the number of LEP persons, the percentage of LEP persons of each primary language group of all LEP persons in your organization’s service, and the percentage of LEP persons of each primary language group of the total population in your organization’s service area. Use this data analysis to help determine the types and level of language assistance measures your organization may need to provide consistent with the Safe Harbor provision.

LEP Demographics for [Seniors in] Organization's Service Area

Primary language groups (ranked by highest number for LEP persons per

group) *

Number of [Senior] LEP

Persons

% of All [Senior] LEP Persons in Service Area

% of Total [Senior]

Population of Service Area

“Spanish” “Asian-Pacific Islander”“Indo-European” “Other”

Total *Source: Table B16004, ASC 5-Year Estimates Detailed Tables

Sources of Other Census Data and Other LEP Data

To gain a better understanding of LEP persons in your organization’s service area, you may wish or need to seek additional Census data or other data on LEP persons. Tables B16002, B16003, and C16003 provide data on LEP-households, available at data.census.gov. Your organization may also complement Census data with sources such as public-school enrollment data or other local data sources, as available and appropriate.


https://data.census.gov/cedsci/



APPENDIX G: MINORITY REPRESENTATION ON PLANNING AND ADVISORY BODY



Minority Representation on Planning and Advisory Bodies

If your organization has a transit-related, non-elected planning board, advisory council or committee, or similar committee for which your organization selects the membership, you must provide a racial breakdown of the membership of those committees.

[Board or Committee Name] Racial Breakdown

Race Percentage

White

Hispanic

Black

American Indian

Asian/Pacific Islander

Will not disclose

Other races

Please provide a description of efforts made to encourage the participation of minorities on your organization’s planning and advisory committees.



APPENDIX H: SAMPLE RESOLUTIONPlease see the following page.


Sample Resolution

Resolution No. XXRESOLUTION OF THE [Organization Governing Body] APPROVING THE [XXXX] TITLE VI PROGRAM AND POLICIES

WHEREAS, pursuant to Title VI of the Civil Rights Act of 1964, 42 U.S.C. §2000d et seq (the Act) and 49 CFR Part 21, the U.S. Department of Transportation and the Federal Transit Administration (FTA) prohibit discrimination on the basis of race, color or national origin; and

WHEREAS, as a subrecipient of federal funds, [Name of Organization] is required to comply with the requirements of the Act and applicable implementing regulations; and

WHEREAS, pursuant to FTA Circular 4702.1B, [Name of Organization] is required to submit its Title VI program to its governing entity for approval; and

WHEREAS, the [Organization Governing Body] has considered and determined to approve the organization’s [XXXX] Title VI program and policies as set forth in the attached Exhibit A entitled “Title VI Program,” including but not limited to carry out a Limited English Proficiency Four Factor Analysis and adopt a Language Assistance Plan;

NOW, THEREFORE, BE IT RESOLVED:

That the [Organization Governing Body] hereby approves the organization’s [XXXX] Title VI program and policies as set forth in the attached Exhibit A entitled “Title VI Program.”.

Dated:

Presiding OfficerAttest: Approved as to Legal Sufficiency:

Recording Secretary Legal Department


Documents

Introduction - SANDAG ::HOME:: San Diego's Regional ... · Web viewLos reclamos deben presentarse ante el Oficial de Cumplimiento del Título VI de SANDAG en 401 B Street, Suite 800,