Introduction of OB

7/30/2019 Introduction of OB

1/32

OrganizationalBehaviour.


2/32

Whats an organization?

Who creates an organization?

What is organizational effectiveness?

Group of people who work together

independently towards same goal & they have

structured pattern of interactions

Individual or group of people. It depends upon i) Quality goods & services

produce @ reasonable rate without affecting the

profit margin ii) satisfying all the stakeholders


3/32

Behaviour the actions or reactions of an individual,

usually in relation to the environment.

Behavior can be conscious or unconscious,

overt or covert

Motivated by desire to attain a goal


4/32

Organizational Behavior

It is the study & application of knowledge about

how people act within the organization

Three main features emphasis in any definition

are:1. Study of human behavior

2. Study of behavior in organization

3. Knowledge about human behavior would be

useful in in improving organizations effectiveness


5/32

Organisational Behaviour

is the systematic study and carefulapplication of knowledge about how people - asindividuals and as groups - act within

organizations.

Field of study that investigates the impactthat individual groups & structure have on

behavior within the organisation for thepurpose of applying such knowledge towardsimproving an organisations effectiveness.


6/32

Scope

Organization1. Culture

2. Policy3. Structure4. Reward & Feedback

Interpersonal1. Group behaviour

2. Team3. Conflict4. Leadership

Intrapersonal1. Personality2. Attitude

3. Perception4. Motivation5. Learnings6. Stress


7/32

Characteristics

Human Tool Three level of analysis

Studies cause and effect relationship

Actions & Goal Oriented discipline Science as well as Arts

Multidisciplinary in nature

Holistic Approach


8/32

Elements /Forces ofOrganisational Behaviour

People

Group Structure

Technology

Social System Environment


9/32

An interdisciplinary focus

Individual

Personality, Perception

,Attitudes, learning's,Training, Work stressPsychology

PoliticalScience

Anthropology

Socio-Psychology

Sociology

Group Dynamics,Comm,Leadership

Culture,Org-Structure:

Formal/Informal

Behavioral Changes,Attitude change,Group

Orga-culture &

Environment,individual culture

Organizational power,Conflict, Politics

Group

Organization

Study of O


10/32

Fundamental assumptions

of OB / Foundations of OB

1. Individual difference

Each individual differ

from each other

Difference arisesfrom birth due the

various experience that

individual goes through


11/32

A whole person

Individual is not hired alone

but his likes & dislikes

are also hired.


12/32

Caused behavior

There is always cause behind a person

behavior

Human behavior is caused because of

needs.

Behavior is directed towards fulfillment of this

need.


13/32

Human Dignity

The concept rejects the old idea of using

employee as economic tools.

Treated differently as they are of higher order

in the universe, should be treated withrespect & dignity


14/32

Organisation are Social System

Individual is govern by social & psychological

law.

Individual has social needs to satisfy.

Existence of social system reflects that

organisation is subject to change, as all the

parts of the system are interdependent &

influence each other.


15/32

Mutuality of Interest

Organisation need people & people need

organisation.

Lack of common interest brings no

cooperation.


16/32

Holistic Concept

Take all the possible views to people in an

effort to understand as many as possible

factors that influence behaviour.


17/32

Types of models

Autocratic

Custodial

Supportive

Collegial

SOBC


18/32

Autocratic

The basis of this modelis power with amanagerial orientationof authority.

The employees in turnare oriented towardsobedience anddependence on the boss.

The employee need thatis met is subsistence.

The performance resultis minimal.


19/32

Custodial

The basis of this model iseconomic resources with amanagerial orientation ofmoney.

The employees in turn areoriented towards securityand benefits & dependenceon the organization.

The employee need that is

met is security. The performance result is

passive cooperation.


20/32

Supportive

The basis of this model isleadership with amanagerial orientation ofsupport.

The employees in turn areoriented towardsjobperformance andparticipation.

The employee need met is

status & recognition. The performance result is

awakened drives.


21/32

Collegial

The basis of this model ispartnership with amanagerial orientation ofteamwork.

The employees in turn areoriented towardsresponsible behavior andself-discipline.

The employee need that is

met is self-actualization. The performance result is

moderate enthusiasm.


22/32

Interpretation of models

1. Models bound to change. no one model is

best for all times.

2. Models are related to hierarchy of human

needs.

3. Today's tendency of towards more

democratic models of organizational

behavior continue for a long run.4. Different models will remain in use.

A t ti C t di l S ti C ll i l


23/32

Autocratic Custodial Supportive Collegial

Basis of

Model

Power Economic Leadership Partnership

Managerial

orientation

Authority Money Support Teamwork

Employee

obligation

Obedience Security &

benefits

Job per-

formance

Responsible

Behavior

Emp.psych

results

Dependenc

e boss

On org Participation Self

discipline

Emp needs

met

Subsistence security Status &

recognition

Self-

actualization

Performanc

e result

minimum passive Awakened

drives

Moderate

enthusiasm


24/32

SOBC

S- Stimulus, O- Organism,

B- Behaviour, C- Consequences.

Based on social learning. Says that internal cognition leads to behavior.

Expanded model includes interactive nature ofenvironment (S and C), intrapersonal cognition in

determining its behavior. Serve as conceptual framework.

Gives a bare bone of sketch rather than explanation


25/32

Stimulus:

Composed of indication that determines

behavior.

Overt indication: external & observable

Covert indication: internal & non observable.

the above is a part of internal environment.

External envt consist of technological & social

factors provides stimulus for behviour.


26/32

Organism

Is a physical being or human being.

Physical factors are influence by stimulus.

They alter psychological structure.

Response is emerge as an result of the

interaction between stimulus & structure.


27/32

Behavior

The way in which an individual reacts to

stimuli is behavior.

Individual show patterns of behavior t stimuli.

Behavior can be predicted by understanding

their patterns.

Covert behavior difficult to understand.


28/32

Consequences

Behavior leads in determining the

consequences.

Positive consequences: leads to

reinforcement.

Negative consequences: force to change the

behavior.

Consequences dependent on situations.


29/32

Significance of SOBC

Simple & useful model.

It helps to understand ,predict & control the

behavior of individual.

Important in organizing the further study &

Development of models of OB.


30/32

Thank You


31/32

Importance

Achieve Organisational effectiveness.

Maximum utilization of Organisational

effectiveness.

Input to decision making.

Effective management

Understanding self & others.

Develops cordial relation.


32/32

Thank You

Documents

Introduction of OB