Introduction Into Research Methods

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    Business Research Methods:

    Introduction

    Course Leader: Dr Hanna Yakavenka ([email protected])Course Tutors: Nilanjana Sensarkar; Daniel Gozman;Eshref Trushin; Mary Arrieta

    mailto:[email protected]:[email protected]
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    Course Outline

    Module 1: Nature and types of business andmanagement research

    Module 2: Research Design

    Module 3: Data CollectionModule 4: Data Analysis and Valid Conclusions

    Module 5: Writing up / Ethics / Audiences

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    What to Expect

    Lectures:

    general direction for further reading, thinking,researching

    Tutorials:reading; discussing; preparing the tasks and case-studies

    Independent work and peer review

    Preparation for the AssignmentsThinking about and practicing your research

    approaches in application to your own research ideas

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    Assessments Outline

    Assignment 1Research Direction / Problem Settingand Literature Review (2,500) 23 February

    Assignment 2 - Methodological Justifications,supported by the literature with expected findings andproject time plan (2,500) 26 April

    Daily in-class activities 80% to pass

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    Assignment 1

    Projects overall aims and objectives

    approximately 500 words providing abackground to the research and outlining thegeneral parameters for the investigation

    Literature review

    approximately 2,000 words presenting an up-to-date and recent debates

    Bibliography a draft list of your reference i.e. books; articles; websites - followingHarvard Referencing style

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    Assignment 2

    Methodology

    approximately 1,900 words suitabletechnique(s) / approaches with justifications

    Expected Findings

    250 words very briefly explain what you areexpected to achieve and find in your project

    Time scale & Plan

    200 words briefly discussing your action planand your potential time- table

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    Key Texts

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    Support Materials

    Support Study Materials are freely available via

    http://www.oup.com/uk/orc/bin/9780199583409/01student/for Bryman and Bell text

    http://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.html for Blumberg text

    http://www.oup.com/uk/orc/bin/9780199583409/01student/http://www.oup.com/uk/orc/bin/9780199583409/01student/http://www.mcgraw-hill.co.uk/textbooks/blumberghttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://highered.mcgraw-hill.com/sites/0077129970/student_view0/index.htmlhttp://www.mcgraw-hill.co.uk/textbooks/blumberghttp://www.oup.com/uk/orc/bin/9780199583409/01student/http://www.oup.com/uk/orc/bin/9780199583409/01student/http://www.oup.com/uk/orc/bin/9780199583409/01student/
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    In this Module

    Learning how to think as a researcher

    What is business research

    Types of research

    From induction and logical deduction tobusiness research

    Understanding what makes good research

    Role of creativity in business research

    Understanding how to build hypotheses andformulate research questions

    Working individually and in groups

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    WHAT IS RESEARCH ALLABOUT, ANYWAY?

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    WHAT IS RESEARCH ALLABOUT, ANYWAY?

    Increasing our understanding of howand why we behave the way we do!!

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    A THEORY

    Organizes information

    Helps explain past events

    Predicts new events

    Research

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    Why Study Research?

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    Why Study Research?

    Research provides you with the knowledge and skillsneeded for the fast-paced decision-makingenvironment

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    The Value of Acquiring Research Skills

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    The Value of Acquiring Research Skills

    To gather more information before selecting acourse of action

    To conduct a high-level research study

    To understand research design

    To assess the quality of research studies

    To establish a career as a research specialist

    R h i b d th k f

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    Research is based on the work ofothers

    Past research guides newresearch

    Research is NOT copying thework of others

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    Research can be replicated

    Repeatability is a sign of

    credible science

    Replication guides future

    research

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    Research is generalizable

    Research should apply to situations outside of thestudy setting

    Research is not done in intellectual

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    Research is not done in intellectualisolation

    It is based on some logical

    rationale

    It is tied to theory

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    Research is doable

    Good research questions can be translated intoprojects that can be done!

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    Research is ongoing

    Research generates new

    questions

    Research is incremental

    B i R h

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    Business Research

    is the process of systematic gathering, recording andanalysing of data about the market, customers andtheir preferences for goods and services, competitorsand their activities, etc.

    B i R h

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    Business Research

    Social science disciplines

    Sociology

    Psychology

    Anthropology

    Economics

    Geography

    Management & Business

    researchMarketing

    Human resource management

    Strategy

    Human resource management

    Accounting and finance

    Industrial relations

    Operational research

    Draws on knowledge developed by otherdisciplinesResearch access to managers/ companies

    motivated by personal / commercialadvantagePractical consequences of research

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    Choosing Your Research Topic

    You

    - Strengths andweaknesses

    - What knowledge/skillsyou will need in the future

    - What resources have yougot

    - Completion of the projectcontributes to your overallsuccess on your degree

    Research Area

    Not fully investigated

    Advance understanding

    Can be investigatedIs interesting

    Lead to more questions

    ow to generate eas or a researc

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    ow to generate eas or a researctopic?

    Start wide:

    Thinking;

    Looking at what is already there(literature; past projects/assignments);

    Following the media and news;

    Brainstorming and discussions;

    Concept Mapping; Idea noting.

    Go narrow:

    Stay within requirements and standards

    Pilot your study

    Use professionals (e.g. Delhi technique)

    What makes topic Good?

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    What makes topic Good?

    Enthusiasm and career goals;

    Resources are there;

    Subject is topical, worthwhile researching,

    updated;

    Fits into a set subject area;

    Links to relevant literature;

    Research Qs and Objectives are clearlystated.

    Types of business research topics

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    Types of business research topics

    Effect of (e.g. mergers and acquisitions) on (e.g.corporate culture)

    Organisational problemsResearch to inform strategy development

    Role of personal experiences in shaping research

    Questions for business research

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    Questions for business research

    Does it contribute to improving effectiveness andefficiency?

    Does it help to improve understanding of howorganisations work and what they contribute tosociety?

    Who are the audiences for business researchmanagement, labour, stakeholders?

    Wh t i G d R h?

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    What is Good Research?

    Following the standards of the scientific

    method:

    Purpose clearly defined

    Research process detailed

    Research design thoroughly planned

    Limitations frankly revealed

    High ethical standards applied

    Adequate analysis for decision-makers needsFindings presented unambiguously

    Conclusions justified

    Researchers experience reflected

    Formulating hypotheses or designing

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    Formulating hypotheses or designingresearch questions

    H s Ifthen statements (Objective extension of theoriginal question in a testable form)

    RQs one or more key questions that research

    process will address

    Formulating hypotheses or designing

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    Formulating hypotheses or designingresearch questions

    Hypotheses / Research Questions posit / propose arelationship between different factors

    Data are collected that will confirm or refute thehypothesis or Data are collected to generate new

    theoryHypotheses are testable (not provable); Research

    Questions help to achieve Research Objectives

    Task

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    Task

    Turn to a person to your right/left and

    Design a couple of hypotheses or research

    questions for your potential research;

    Continue this work during tutorials

    Something to think about

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    Something to think about

    1. What is Business Research? Why should there be anyquestion about the definition of research?

    2. Generate your potential research ideas and evaluate themagainst proposed checklist What makes a good research

    topic?

    3. Use the general research idea and try to write some moredetailed research Qs.

    4. You have received a business research report done by aconsultant for your firm, a life insurance company. The

    study is a survey of customer satisfaction based on asample of 600. You are asked to comment on its quality.What will you look for?