Introducing the new Xerox® Team Engagement and Availability Management (T.E.A.M.)

1

Our simple, easy-to-implement, secure portal provides healthcare customers with the following benefits:

Making it easy for all staff to log their status to attend work with the Xerox® T.E.A.M. application

Easy import all staff members

Simplified self onboarding capability

Enable staff to easily log their intentions to attend work

Keep track of your workforce availability

Support for multiple locations and dynamic location setting

Simplified admin interface lets you add locations and new statues

Advanced dashboard and reporting with export capability

2

T.E.A.M. Application - Secure, Private and Compliant

Secure database instance

Database protected with real-time encryption / decryption

Associated back-ups and transaction log files

Self administrative features to self manage data access

Protection with Xerox privacy agreement

Private URL – web traffic protected by RSA Encryption

and SHA-256

GDPR compliant

4

Key Capabilities of our T.E.A.M. Application:

STATUSOnline, multiple device

responsive one-click

status report.

SECURITYData securely stored.

LOCATIONCheck staff availability

across multiple locations,

allow for better decisions.

ONBOARDINGSimple, secure, and

simplified staff

onboarding process.

ADMINSimplified admin interface,

with easy site setup,

user list import and

management.

DASHBOARDQuick overview of the

staff's statuses, filtering

per location, status

and department.

5

Staff employees can access the

portal from any device.

6

User Profile

7

User Profile

User Status

8

User Profile

User Status

Admin Dashboard

9

User Profile

User Status

Admin Dashboard

Admin Statuses

10

User Profile

User Status

Admin Dashboard

Admin Statuses

Admin Locations

11

User Profile

User Status

Admin Dashboard

Admin Statuses

Admin Locations

Settings

Customize logo and

header brand color

Add custom locations

and status descriptions

Language localization

available on demand

12 17.04.20 Xerox Internal Use Only

TEAM – Support Model

Level 1Initial Customer

Contact

Level 2 Advance level

Diagnosis

Start

Issue

Identified

Online

Self-Help

Partner

Helpdesk

8h 5D

Email Support

Working Day

Global

Technology

Team

Level 3 Advance level

Triaging support

Automated Setup

Onboarding

Guide

Demo

Client logo

and branding

© 2020 Xerox Corporation. All rights reserved. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. BR29476