Introducing Quest · •Get higher ROI, faster •Slash infrastructure costs •Expedite provisioning, configuration, patching and service requests •On Premise Appliances for fast

Introducing Quest

Times are Changing for Today’s IT

By 2020 expect

2.8Billion IoT devices by 2020 1

$1Trillion B2B e-commerce market 2

$1 Trillion Cloud Market 3

However in 2016

80% of enterprises hacked 4

75% web sites with vulnerabilities 5

0.5 Billion personal records stolen 6

Unprecedented OPPORTUNITY Extraordinary RISK+ -

See Notes section for sources

Top CIO concerns

Cybersecurity and cost

reductions top business

mandates for IT 1

61% of firms surveyed

plan to increase IT

spending in 2017 2

40% of new project

dollars go to digitize

back-office functions 4

65% of executives site a

“lack of internal talent”

as obstacle to digital 3

Become a

digital

business

Paradoxical priorities mean new answers are needed


IT is out of balance

Time spent

running the

business

75%

Time spent

INNOVATING

25%

Creating a priority problem


Spending Continues… Just not on Hardware

Network

Software

Collaborative

Applications

Data Access

Analytics

& Delivery

Applications

1 2

3 4

TOP GROWTH CATEGORIES 2

55%of all

spending

Will be from firms

with less than 1000

employees

20162017

20182019

2020

$3.4T $3.8TTOP GROWTH SEGMENTS 2

#1 Healthcare #2 Financial Services #3 Business Services


6

Why Quest

Secure and manage

data

B E T T E R

Modernize

infrastructure

F A S T E R

All network

devices

C O N T R O L L E D

Turn data

into insights

Q U I C K E R

Quest customers gain a competitive edge

though better use of their IT resources.

By automating the mundane IT teams can

redesign their work helping their firm:

Connect

to the cloud

E A S I E R

7

Who We Are

9 0 % o f

F o r t u n e 1 0 0using our

software

1 , 5 0 0engineers building

quality products

4 M

c o m m u n i t y

m e m b e r s sharing best practices

3 , 5 0 0employees focused

on customers

Quest is a global software provider trusted by

100,000 customers and 6,000 partners in 100

countries.

We help IT organizations spend less time on

administration and more time on innovation.

6 , 0 0 0partners selling

our software

8

Quest customers get results

94%

DATABASE tool users

can diagnose and

resolve issues faster

66%

WINDOWS

MANAGEMENT users

reduced their workload

25% or more

70%

DATA PROTECTION

users saw increased

productivity and got

better data access

55%

ENDPOINT

MANAGEMENT users

achieved ROI in 3

months

94%Of surveyed IT organizations have decreased admin security breaches by 30%

or more since adopting Privileged Password Manager.

9

Quest Value Proposition: Addressing IT top priorities

We give you the time you need to…

Modernize infrastructure for the cloud

Enable adata-driven business

Automate complex processes

Optimize the application experience

Improve efficiency and

free up resources for other tasks

Accelerate “Cloud Readiness”

Make data always available to more users, anywhere

Deliver applications that the business

needs, faster

10

Our Portfolio

We deliver solutions for:

Endpoint systems management

Microsoft platform management

Database management

Data protection

Identity and access management

11

End Point Systems Management

• Expecting up to 2.8 Billion IoT devices on networks by 2020

• 600% growth in new ransomware families since December 2015

• Few IT organizations know how many unauthorized endpoints are

on their network.

Solving the Spiraling cost of explosive end-point growth

12

Endpoint Systems Management

• Reduce provisioning, patching and service fulfillment time

• Implement in days, not months

• Get higher ROI, faster

• Slash infrastructure costs

• Expedite provisioning, configuration, patching and service requests

• On Premise Appliances for fast deployment and scale

• Save time on asset discovery and inventory

• Improve control, security, and user productivity

• Get more from your software budget

• Cut downtime and security risks

• Ensure license compliance

• Roll out applications in weeks

We give you the time you

need to…





13

Microsoft Platform Management

• Office 365: growing from 49M to 250M seats (2015-2019)

• Security: 95M Active Directory accounts are under attack daily

• Migration: 44% of firms still on Exchange 2003/2007/2010

Enhancing the Customer Experience for Microsoft Solutions

14

Microsoft Platform Management

• Merge and restructure domains to eliminate redundancies

• Simplify AD management and tighten security

• Extend your footprint to be ready for the future

• Eliminate unneeded infrastructure

• Migrate with no impact

• Upgrade legacy systems

• Migrate from non-Microsoft platforms

• Audit readiness for PCI, HIPAA, SOX, FISMA, GLBA, etc.

• Automate security monitoring and reporting

• Increase ROI while reducing IT spend

• Focus more on protecting corporate assets

• Consolidate complex systems






15

Database Management

• Most DBAs are responsible for multiple database instances from

multiple vendors

• Advent of NoSQL, cloud, and open-source databases making

hybrid infrastructures the norm

• Security becoming increasingly important for DBAs.

Give data access to the people that need it, now

16

Database Management

• Automate routine operations

• Automate workflows across platforms

• Monitor databases 24/7 on premises or in the cloud

• Resolve issues faster

• Access and query quickly and easily

• Reduce time from raw data to insights

• Shorten learning curve for emerging technologies

• Keep the data environment available and running at peak performance

• Reduce downtime on migrations and upgrades






17

Data Protection

• Server SLAs 8X shorter than just 5 years ago with 35%+ requiring 15 min restore

• More 50% of firms wanting increased speed, agility, and reliability of backups

• Just 28% of IT admins able to quickly recover critical data with existing solution.

Delivering the right features, at the right price on-premise or in the cloud

18

Data Protection

• Save 20 hours a week in administration

• Increase backup speed by 10X

• Deploy appliances in about 20 minutes

• Resume operations within hours

• Connect easily to all major public clouds

• Replicate and archive to cloud to lower CapEx and OpEx

• Use ZeroIMPACT recovery to maintain user access

• Accelerate data ingest for faster processing

• Keep more data on site and accessible

• Restore apps and data in as little as 15 minutes

• Allow multiple servers to send backup workloads simultaneously


need to…





Identity and Access Management

• 69% of confirmed security incidents were perpetuated by insiders

• A typical end user must access 27 different applications and has a minimum of 6 enterprise-issued passwords

• 66% of breaches took months to discover

Securing the Business, on premise, on the road, or in the Cloud

On Prem To the CloudFor all access

scenarios

For all user

types

Privileged Management

Introducing One Identity

Access Management

Identity Governance

Ensure that all users can get to the resources they need to do their jobs from any location and any device in a convenient, secure and compliant manner.

Achieve complete, business-driven governance for identities, data and privileged access by marrying visibility and control with administration.

Centrally manage privileged accounts with individual accountability through granularcontrol and monitoring of administrator access.

21

Quest, More Than Just Great Products


need to…





Consumption Models: On Premise, Appliances, or [ ]aaS

Delivery Services: Delivering complete solutions

Professional Services: Consulting and expertise delivered globally

Global Channel: 6000 Partners brining it all together for customers

Flexible Deployment OptionsDrive down cost, increase speed to value

1 2 3

A P P L I A N C E SS O F T WAR E [ ] aa S E R V I C E

Install, Configure, Play Plug and Play

Connect and Play

23

Worldwide Consulting Services

I N S I G H T S

E X P E R T I S E

E A S E

We do it faster to meet critical deadlines

doing it right the first time mitigating risk to

your business

86+ MILLION Active Directory accounts under management

600+ TB DATA migrated to SharePoint

50+ MILLION Exchange Mailboxes under management

Quest is a single point of contact with well-

defined project management processes and

best practices

24

Worldwide Support

Trusted advisorshelping with customers’ unique business

needs

Increase Productivity &

Save TimeHelping partners solve issues and meet critical deadlines

94%CSAT

76%NPS

Member community

sharing opinions,

best practices and

advice

7x Confirmit

Achievement in

Customer

Excellence Awards

Deliver outcome-based

services through teams

of domain experts

ensuring customers

realize the full value of

their Quest products and

solutionsIndustry certified engineers managing

450K service requests a year

Domain Experts To help with unique business needs

3x ASP Top 10

Best Web

Support

Sites

4 million

with 10M+ visits a year and

90K KB articles

SELF HELP SUPPORT PORTAL

Services commitment

WINNER

WINNER

25

Distribution

System Integrators &

Alliances

MSPs

Solution Providers

OEMs & ISVs

Our Channel

6000 partners

around the globe,

with the right skills

and the right

business models

to extend the reach

of our solutions and

technologies to

customers

26

Partnering with QuestPre-acquisition customer survey October 2016

Samsung +67

Quest +65 Nikon +65

Sony +61

Q U E S T CUSTOMER RATING

Average Tech NPS: 62.06

9.0/10Partners give Quest high marks for agility and fit with their


2 0 1 6 N P S S C O R E S

27

Strategic Partner for You

InnovatingRelevantExperienced

20+ years of delivering

great results for 100,000

customers like you

Microsoft infrastructure

Data platforms

Performance and protection

Any device

Continually innovating …so you can, too It’s time

Documents

Introducing Quest · •Get higher ROI, faster •Slash infrastructure costs •Expedite provisioning, configuration, patching and service requests •On Premise Appliances for fast