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10 Indonesia: SRIP/PPIAF
Final
Introducing Performance Based
Maintenance Contracts to
Indonesia
Framework Document
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10 Indonesia: SRIP/PPIAF
Final
Introducing Performance Based
Maintenance Contracts to
Indonesia
Framework Document
This document has been prepared by Opus International Consultants Limited in association with MWH NZ
Limited for the benefit of The World Bank. No liability is accepted by these companies or any employee or
sub-consultant of these companies with respect to its use by any other person.
Prepared By
Opus International Consultants Limited
Ian Greenwood and Theuns Henning Asia Pacific Office Level 9, Majestic Centre 100 Willis Street, PO Box 12-343, Wellington
Reviewed By
Tony Porter Telephone: +644 4717731 Facsimile: +64 9 355 9585
Date: January 2006 Approved for
Reference: 1-37612.00 + indo/proj/684
Release By Dr Ian Greenwood (Project Manager) Status: Final
This document is the property of The World Bank and is protected under the copyright laws of the United States of America. Any unauthorised employment or reproduction, in full or part is forbidden.
© The World Bank 2006
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd i January 2006
Contents
Executive Summary............................................................................................................................1
1 Introduction................................................................................................................................6
2 Methodology...............................................................................................................................7 2.1 Overview of Approach.......................................................................................................7 2.2 Consultation.......................................................................................................................7 2.3 Time Frame of Project.......................................................................................................8
3 Task A1: Industry Capacity.......................................................................................................9 3.1 Purpose of Reviewing Industry Capacity...........................................................................9 3.2 Contractor Capacity...........................................................................................................9
3.2.1 Interviews ...............................................................................................................9 3.2.2 Summary of Interview Outcomes...........................................................................9 3.2.3 Issues to Consider in Framework.........................................................................12 3.2.4 Tendering Short listing Criteria.............................................................................14
3.3 Consultant Capacity.........................................................................................................15 3.3.1 Interviews .............................................................................................................15 3.3.2 Summary of Capabilities......................................................................................15 3.3.3 Issues to Consider in Framework.........................................................................17 3.3.4 Tendering Short listing Criteria.............................................................................17
3.4 Government Department(s) Capacity ..............................................................................18 3.4.1 Overview..............................................................................................................18 3.4.2 Interviews .............................................................................................................18 3.4.3 Summary..............................................................................................................23 3.4.4 Issues to Consider in Framework.........................................................................23
3.5 Overall View of Industry Capacity....................................................................................24
4 Task A2: Assets to be Included..............................................................................................25 4.1 Introduction ......................................................................................................................25 4.2 Current Ownership ...........................................................................................................25 4.3 Discussions with MOC.....................................................................................................26 4.4 Utilities within the Road Reserve .....................................................................................26 4.5 Contractual Options .........................................................................................................27 4.6 Recommendation.............................................................................................................28
5 Task A3: Criteria for Pilot Sites ..............................................................................................30 5.1 General Criteria................................................................................................................30 5.2 Recommended Criteria....................................................................................................31 5.3 North Java Corridor Issues and Appropriateness as a Pilot Trial Site ............................31
5.3.1 Description of the North Java Corridor................................................................31
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd ii January 2006
5.3.2 Currently Proposed Works...................................................................................33 5.3.3 Asset data............................................................................................................37 5.3.4 Suitability Against Criteria ....................................................................................40
6 Discussion on Local Practices and Issues............................................................................41 6.1 Introduction ......................................................................................................................41 6.2 Funding for Multi Year Maintenance Projects ..................................................................42 6.3 Overloading......................................................................................................................42 6.4 Design Standards ............................................................................................................44
6.4.1 Alignment .............................................................................................................44 6.4.2 Cross Section ......................................................................................................44 6.4.3 Drainage...............................................................................................................47 6.4.4 Pavement and Maintenance Design.....................................................................47
6.5 Maintenance Practices.....................................................................................................48 6.6 Data Issues......................................................................................................................49
6.6.1 The Indonesian Road Management System........................................................49 6.6.2 The Inter-urban Road Management System........................................................50 6.6.3 PBC Data Requirements......................................................................................51
7 Task A6: Framework for Introducing PBC to Indonesia ......................................................53 7.1 Overview..........................................................................................................................53 7.2 Timeframe for Future Expansion .....................................................................................53 7.3 Policy Issues....................................................................................................................54
7.3.1 Underground services (utilities)............................................................................54 7.3.2 Limited Access Regulation...................................................................................54 7.3.3 Bond Requirements .............................................................................................54 7.3.4 Development of Cost Escalation Index................................................................55 7.3.5 Interest on Late Payment by Client ......................................................................55 7.3.6 Reporting Standard and System for Maintenance Data ......................................55 7.3.7 Management System for Roadside Furniture ......................................................56
7.4 Legislative Issues.............................................................................................................56 7.4.1 Financing Arrangements.......................................................................................56 7.4.2 Overloaded Vehicles............................................................................................56
7.5 Contractual Issues ...........................................................................................................57 7.5.1 Benchmarking Data Collection.............................................................................58 7.5.2 Relationships between Contract Parties ..............................................................58 7.5.3 Selecting PBC Consultant....................................................................................61 7.5.4 Role of the Phase II Consultant ...........................................................................61 7.5.5 Tendering Processes...........................................................................................61 7.5.6 Initial Betterments and Capacity Improvement Works .........................................64 7.5.7 Possible Exclusion of Pilot Trial Contractor from Future Trials ...........................64
7.6 Key Performance Measures (KPMs)...............................................................................64 7.7 Industry Training and Knowledge Transfer.......................................................................65 7.8 Specific Issues for Proposed North Java Corridor Pilot Site..........................................65 7.9 Recommendations for Remainder of Network ................................................................66
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd iii January 2006
7.10 Timeframe for Implementation of Pilot PBMC ................................................................66
8 Conclusions .............................................................................................................................68 8.1 Industry Capacity .............................................................................................................68 8.2 Assets to be Included.......................................................................................................69 8.3 Pilot Site Criteria..............................................................................................................70 8.4 Local Practices and Issues ..............................................................................................71 8.5 Framework for Introduction of PBC to Indonesia ............................................................72
9 References...............................................................................................................................73
10 Appendices ..............................................................................................................................74 Appendix A: Participants at Workshops and Government Meetings.........................................75 Appendix B: Example of Private Industry Capacity Question List ->Summary of Large
Contractors Capability...............................................................................................................77 Appendix C: Example of Private Industry Capacity Question List ->Summary of Consultants
Capability ..................................................................................................................................80
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd iv January 2006
Definition of Terms
Term Definition
ADB Asian Development Bank
Bappenas The national planning agency, responsible for integration of all aspects of government expenditure.
BB Benkelman Beam
Betterment Works Works that add to the load carrying capacity of the road, typically through the application of an overlay
or similar.
BMS Bridge Management System
Capacity Improvements Works that add traffic carrying capacity. Typically through the addition of traffic lanes (including
bypasses) or through intersection improvements.
DGH Directorate General of Highways
DGLC Directorate General of Land Communications, part of the MOC
DGRI Directorate General of Regional Infrastructure (equivalent to DGH)
E80 Equivalent 80kN axle load
EOI Expression of interest
FWD Falling Weight Deflectometer
GOI Government of Indonesia
HDM Highway Development and Management
(refer to http://www.piarc.org/en/projects/hdm4/ for details)
Input Based Contracts The contractor is paid for the inputs used. This could include hourly rates for labour and equipment, m3
rates for materials and the like.
IRMS Inter-urban Road Management System
KPM Key Performance Measure
MOC Ministry of Communications
MOF Ministry of Finance
Output Based Contracts The contractor is paid for the completion of activities (eg filling a pothole) at a fixed price irrespective of
the inputs required.
Ownership of Assets The agency responsible for the creation, maintenance and disposal of an asset. Legal ownership may
reside with different authority (i.e. the GOI)
Pavement Management
System
An integrated computerised system, which stores, manages and reports on asset inventory, condition
and use data. Advanced systems include a maintenance decision process.
PBC Performance Based Contracting. Contractors have to achieve performance requirements irrespective
of inputs required.
PBC Consultant The consulting firm engaged to manage the PBC and reports to the DGH
Periodic Maintenance The planned resurfacing or rehabilitation of a significant length of road to reinstate its original carrying
capacity.
Phase I Consultant Consultant that completed this phase of the project (Opus International Consultants Ltd in association
with MWH NZ Ltd)
Phase II Consultant Consultant engaged to progress the pilot trial (nominally up to the start of contract commencement)
Road side friction Road side activities (eg accessways, stalls, cyclists, pedestrians etc) which serve to reduce the traffic
capacity of the road
Routine Maintenance Those activities undertaken on a daily basis, such as drainage maintenance, vegetation control, pothole
repairs, and shoving repairs. These are typically reactive type works in response to a known fault.
SRIP Strategic Road Infrastructure Project
TOR Terms of Reference
URMS Urban Road Management System
WB World Bank
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 1 January 2006
Executive Summary
Opus International Consultants Ltd (Opus) in association with MWH NZ Ltd (MWH), were
contracted by The World Bank to undertake Phase 1 of a two phase project that aims to
implement a pilot trial of Performance Based Contracting (PBC) for the maintenance of a
portion of the Indonesian road network, and to lay the foundation for future expansion of the
PBC approach after the pilot trial.
Specific activities defined within the Terms of Reference (TOR) and included within Phase 1
are:
A1: Confirm contracting capacity
A2: Confirm assets to be included into the contract
A3: Confirm criteria for identification of pilot sites
A4: Workshop on the above
A5: Development of a framework document for the implementation of PBC to Indonesia
This report documents the results of the above processes1, with the overall conclusions of the
project being as follows.
Industry Capacity
The approach undertaken to complete the project relied heavily on consultation with local
governmental and industry participants. With respect to the capacity of the industry, Table 1
contains the summary findings, with a conclusion being that there was sufficient capacity once
proposed training was completed.
Table 1: Overview of Capacity
Activity Government Contractor Consultant Action / Comment
Staff resources � � � Resources are available, but
will require some training in new
approach
Physical resources NA � NA Contractors have (or could
readily get) the resources
needed
Maintenance management � Not system
based
Limited Training to be provided on
maintenance management
Maintenance activities � Limited to new
roads only
Limited Training to be provided on
maintenance activities
Long term contracts Limited to
construction
contracts
Limited to
construction
contracts
Limited to
construction
contracts
Previous long term contracts
are only of a construction type.
1 Note that no specific discussion on task A4 is presented, rather the results of feedback from workshops and
other non-specific meetings were included into the overall document.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
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Activity Government Contractor Consultant Action / Comment
Quality assurance NA � � Generally ISO or equivalent
Pavement and surface
understanding � � � All parties understand
pavement and surfacing design
Multi-asset experience � � � Responsibilities to be qualified for PBC tender
Project management � � � Management of large contracts
is routine
IRMS experience � No Limited Will need training
Data collection and analysis � Analysis only � All parties have experience in
interpreting data.
Tender document
development � NA � External input will be required
for initial PBC tender
Partnering experience NA � � Both consultants and
contractors often work in
partnerships on large projects
Careful considerations should
be given towards required
partnerships for PBC
Business risk processes NA � � Part of standard operating
procedures
Legislative capacity � NA NA Longer term there will need to
be a clarification of the MOF
position with respect to multi
year maintenance contracts.
Also legislation surrounding
private companies operating
weigh bridges and associated
enforcement issues.
Assets to be Included
Consideration was given to the desirability for the inclusion of MOC assets into a PBC
contract. Table 2 contains the summary of the recommended assets that a PBC should
include. The inclusion of MOC assets (as indicated in italics in the table) still needs to be
accepted by the MOC.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
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Table 2: Asset Inclusion in PBC Contract
Asset Include in PBC Contract
Pavements and surfacings Yes
Bridges Yes
(only routine maintenance of cleaning, rail repairs and
waterway maintenance, major periodic works excluded from
PBC)
Signs, signals and lighting Partial
(small signs included, large gantries and street lighting
excluded)
Minor structures and culverts Yes
Drainage Yes
Line marking Yes
Guideposts and mile posts Yes
Guardrails and barriers Yes
Cut and fill batters Yes
(will need to be a limitation as to the nature of works
included. Small slips and maintenance of drains on cut and
fills should be included, large scale failures should be
excluded)
Weigh Bridges Yes
Utilities influences Yes (contractor to approve backfill quality)
Pilot Site Criteria
A review was completed of the proposed (within the TOR) criteria for the identification of a
pilot trial site for PBC. These proposed criteria were then added to, with Table 3 containing
the final listing of criteria, along with a view on their relative importance.
Table 3: Site Selection Criteria
Criteria Importance
Maintaining of local competition High
Capacity of local industry Very High
The size of the contract that the local industry can handle High
Risks are not significantly higher than elsewhere on the network High
No significant events that may affect the future management of the road Very High
Knowledge of PBC concepts and desire to make PBC work by local DGH staff Very High
Operational asset understanding Very High
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
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Criteria Importance
Historical maintenance cost data Medium
Robust Asset Data Very High
Reliability of traffic loading forecasts. High
Availability of resources to all contractors. High
Value of initial betterment works High
Location of weigh bridges Very High
A review of the proposed pilot trial site between Semarang and Pekalongan confirmed the
appropriateness of the site as indicated in Table 4.
Table 4: Suitability of Proposed Pilot Trial Site
Criteria Site Passes Criterion
Maintaining of local competition Yes
Capacity of local industry Yes
The size of the contract that the local industry can handle Yes
Risks are not significantly higher than elsewhere on the network Yes
No significant events that may affect the future management of
the road
Yes
Knowledge of PBC concepts and desire to make PBC work by
local DGH staff
Yes
Operational asset understanding Yes
Historical maintenance cost data Marginal
(only summary results viewed)
Asset data including location referencing, inventory, condition and
pavement strength.
Marginal
Reliability of traffic loading forecasts Marginal
(depends on success in
managing overweight vehicles)
Availability of resources to all contractors Yes
Value of initial betterment works Yes (36*% )
Location of weigh bridges Marginal
(needs an additional weigh
bridge in the eastbound
direction)
* Based on data provided within SRIP funding estimate
Local Practices and Issues
Although not a specific task within the TOR, a review of local practices and issues identified
the following items (refer to Section 6 for details and discussion):
• Maintenance impacts from not currently having multi-year funding
• The issues and impacts surrounding overloaded vehicles
• Design standards in terms of alignment, cross sections, drainage and pavement design
• Maintenance practices
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 5 January 2006
• Data collection, validation and storage issues
Framework for Introduction of PBC to Indonesia
A framework for the introduction of PBC’s to Indonesia has been produced. Specific issues
addressed in the framework include:
• The timeframe for future expansion
• Policies to be developed or reviewed in terms of:
• Utility services
• Limited access regulations
• Bond requirements
• Cost escalation
• Interest for late payment by client
• Reporting standards for maintenance data
• Management systems for roadside furniture
• Legislative changes required including:
• Financial arrangements for multi-year maintenance contracts
• Control of overloaded vehicles
• Contractual issues, with reference to:
• Benchmark data collection
• Proposed contract organisational structure
• Selection of the PBC consultant
• Tendering processes
• Initial betterment and capacity improvement works
• Exclusion of successful contractor from future projects
• Key performance measures
• Industry training and knowledge transfer needs
• Specific issues for the proposed pilot trial site (none were identified)
• Recommendations for the remainder of the road network.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 6 January 2006
1 Introduction
Opus International Consultants Ltd (Opus) in association with MWH NZ Ltd (MWH), were
contracted by The World Bank to undertake Phase 1 of a two phase project that aims to
implement a pilot trial of Performance Based Contracting (PBC) for the maintenance of a
portion of the Indonesian road network, plus lay the foundation for future expansion of the
PBC approach after the pilot trial.
Specific activities defined within the Terms of Reference (TOR) and included within Phase 1
are:
A1: Confirm contracting capacity
A2: Confirm assets to be included into the contract
A3: Confirm criteria for identification of pilot sites
A4: Workshop on the above
A5: Development of a framework document for the implementation of PBC to Indonesia
Activities within Phase 2 include for the preparation of contract documentation and industry
training.
In addition to the above tasks, an additional workshop was run at the start of the project to
ensure an adequate level of understanding existed before undertaking the necessary
discussions.
This report covers each of the above Phase 1 activities. No specific section on task A4 or
the additional workshop is included, as the findings from the workshops held were included
into the discussion on the other tasks.
Use of terminology specific to Indonesia is made throughout the report, and readers are
advised to familiarise themselves with the definition of terms on page iv.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 7 January 2006
2 Methodology
2.1 Overview of Approach
The approach utilised in conducting the project was to combine a team experienced in PBC
contracts in various countries, with a high level of consultation with relevant organisations in
Indonesia. This combined knowledge, was then used to produce the framework for the
implementation of PBC to Indonesia.
This chapter gives an overview of the scope of the consultation conducted, before presenting
the timeframe for this phase of the project.
2.2 Consultation
The completion of the project required significant levels of discussions with both
governmental and industry participants to understand the local “Indonesian flavour” that would
be required within any PBC contract. Such consultation has occurred in two primary ways:
• Workshops and large group meetings to discuss an array of issues
• Open workshops were held in Jakarta on 15th and 29th August. The first
introduced the project and PBC concepts, while the second was to present the
findings for tasks A1 – A3. A list of attendees is given in Appendix A.
• An informal workshop was held in Semarang on 19th August. This was with the
local DGH, MOC and Bappenas representatives, with a specific focus on the
proposed pilot trial site on the North Java Corridor. Seventeen people were in
attendance.
• A specific invitation workshop was held on 1st September to discuss the draft
report.
• In addition to the above workshops, one-on-one meetings to identify a particular
organisations view point were held with
• Four contracting companies (both government and privately owned);
• INKINDO (the consulting engineering association), including obtaining viewpoints
of six companies who had representatives at the meeting;
• Separate one-on-one meetings with local and international consultants;
• The Directorate of Highways (DGH), including the Project Management Unit,
IRMS team, and the Semarang district staff;
• The Ministry of Finance (two separate meetings covering different areas of
responsibility);
• The Department of Communications;
• Bappenas;
• The World Bank; and
• Mr Chris Parkman from Transit New Zealand, who was involved in the mission in
2004 that provided the basis for this project
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 8 January 2006
A site visit of the proposed pilot trial site on the North Java Corridor (from Pekalong to
Semarang) was undertaken. This site visit included travelling by road from Jakarta to observe
the range of road conditions. The team were joined by representatives of both the central
and local DGH department to point out items of interest along the journey.
The project team would like to thank all those involved for making themselves available for
meetings, and for sharing in the process in an open manner.
2.3 Time Frame of Project
The project timeframe is summarised in Table 5.
Table 5: Project Timeframe
Item Date
Contract signed by WB 1 June 2005
New Zealand based preliminary work June – mid August
Team arrived in Jakarta 12th August
Initial workshop 15th August
Industry consultation 15th August – 26th August
Proposed pilot trial site visit 20th August
Workshop on initial findings 29th August
Presentation of draft report 1st September
Dissemination of final draft report 20th September
Final report accepted TBC 2005
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 9 January 2006
3 Task A1: Industry Capacity
3.1 Purpose of Reviewing Industry Capacity
The main objectives for the interviews with government agencies, contractors and consultants
were to:
(i) establish the number of potential bidders for PBC type work;
(ii) establish a basis for prequalification of tenderers,
(iii) identify specific issues of risk which will require mitigation when developing the
contract documents, and;
(iv) determine the value of contract which will best fit local capacity
The outcomes of the interviews held are discussed in subsequent paragraphs, addressing the
contractors, consultants and government agencies in turn.
3.2 Contractor Capacity
3.2.1 Interviews
Contact with the contracting industry have been achieved through both open
workshops as discussed in Section 2.2 and one-one interview with some of the main
players in the contracting industry. The interviews were structured according to an
interview questionnaire (See Appendix B as an example).
The contractors in Indonesia consist of:
• major local contractors of which a majority is state owned;
• local privately owned contractors;
• foreign contractors
Two representatives of each of the local contracting groups mentioned above were
interviewed, with views sought from international consultants on the capability of the
foreign contractors working in Indonesia. It became apparent that the contracting
industry is a highly competitive market with tenders seldom tendered by fewer than 30
contractors.
3.2.2 Summary of Interview Outcomes
The completed questionnaire in Appendix B gives a summary of overall outcomes
from the contractors’ interviews2. It was evident that Indonesia is in a fortunate
2 Note that the interviews were conducted on the basis that no individual responses would be identified. This
was to encourage an open dialog.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
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position of having a thriving contractor industry. Most companies are fairly large and
have handled multi-million dollar projects of which a large amount are in the building
industry. Most of the companies also have strong road and bridge building divisions,
and like the rest of the company divisions they have experienced significant growth
over the past five years. On the basis of this, it is not considered that contract value
is a limiting criterion for contract selection.
The road construction arms are strong and have a stable work income mostly centred
on government owned and globally funded projects. Most companies have reported
substantial workforce and equipment/plant numbers. What was evident was the high
number of temporary staff, which results from the uncertainty connected to an annual
budgeting and programming process associated with government projects. This issue
also seems to be one of the main interest points from the contractors towards the
PBC contract types that promise work committed for longer periods.
The experience of the contractors testifies to a wide range of experience with
exposure to most infrastructure related structures including roads, bridges, pipes,
dams, telecommunications and buildings. A large number of these projects involved a
multi-year construction duration, multi company and multi-discipline input.
Undoubtedly, there is sufficient experience and capability within the contracting
industry to handle a PBC type contract with longer-term involvement. It is also safely
assumed that the contracting industry would be able to absorb the larger risk sharing
principles associated with the PBC style contract.
It was however, established that the contracting industry lacks experience in routine
maintenance contracts and responsibilities. This results from large corps of routine
maintenance crews employed by the road departments (See Section 3.4). The only
exposure to these work activities would have resulted from the maintenance guarantee
period associated with large construction, rehabilitation and betterment projects.
According to these contracts the contractor is responsible for maintaining the road for
a maximum of two years following completion of the contract, with most contracts only
requiring a 3-6 month maintenance period. The only other group with experience in
routine maintenance is the toll roads consortiums, who employ routine maintenance
crews privately or use sub-contractors.
RECOMMENDATION: ANY PBC TYPE TENDER MUST ENSURE SUFFICIENT EXPERIENCE IS PROVIDED TO PERFORM
ROUTINE MAINTENANCE. FOR LARGER CONTRACTORS THIS MAY INCLUDE THE ADDITION OF A SUB CONSULTANT WITH
ROUTINE MAINTENANCE WORK EXPERIENCE IF THAT EXPERIENCE DOES NOT EXIST IN-HOUSE. FOR EXAMPLE, LARGE
CONTRACTORS MAY HAVE ALL THE STAFF AND EQUIPMENT FOR LARGE CONTRACTS BUT THAT DOES NOT NECESSARILY
INCLUDE SKILL AND EQUIPMENT ASSOCIATED WITH ROUTINE MAINTENANCE.
IT IS POSSIBLE THAT SOME CONTRACTORS WILL SEEK TO EMPLOY DGH STAFF DURING THE TENDER PROCESS TO GAIN
EXPERIENCE. SUCH A SITUATION WILL NEED TO BE COVERED WITHIN THE CONTRACT DOCUMENTATION TO ENSURE AN
UNFAIR ADVANTAGE IS NOT GAINED.
The large scale of projects undertaken by the contractors implies sufficient experience
in project management (including project management software application). This
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
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also suggests the required capability in task scheduling and work packaging for work
crews. It can therefore safely be assumed that contractors would be more than able
to schedule and plan routine maintenance work in a PBC type contract. There is
however the concern with regard to capabilities to identify and forecast work in a pro-
active manner.
RECOMMENDATION: PBC TENDERERS MUST DEMONSTRATE THAT THEY ARE CAPABLE OF ROUTINE MAINTENANCE WORK
FORECASTING AND THAT THEY POSSESS MINOR DESIGN CAPABILITIES. (E.G. “FAULTS->CAUSE->REMEDY” TYPE DESIGNS
IT IS SUGGESTED THAT IF THESE SKILLS DO NOT EXIST WITHIN THE CONTRACTING COMPANY, A SUB-CONSULTANT SHOULD
BE PART OF THE PBC TENDER.)
The above mentioned recommendation would also assist in addressing the apparent
lack of database and pavement management experience within the contracting
industry. The relevance and importance of the database and pavement management
system (PMS) is further discussed in Section 6.6)
In terms of in-house quality control and standards/specification monitoring, it is
believed that the construction companies are able to apply their in-house processes.
Most of the companies interviewed do possess some sort of quality accreditation
system such as ISO 9001. It is however also realised that the quality systems would
need more emphasis in the PBC contract styles. Where in the past it was up to the
contractor to prove quality to a project manager or consultant, the driver now is to
promote work quality from an “own profit” perspective. For example, it would be in the
interest of the contractor to ensure good workmanship in order to limit repeated visits
to the failure location.
Concern was raised about the application of escalation to the contract. In summary
the industry raised issues with regard to three aspects of escalation:
• The components of the escalation calculations do not reflect maintenance
activities
• The data fed into the calculations is not based on independent data (it is collected
by the GOI)
• The reporting of escalation values is generally 1 year in arrears3 and payment
often another 6-12 months after this, such that the contracting industry is left
carrying the cost difference between when the escalation was incurred and when
it was paid.
RECOMMENDATION: A REVIEW OF THE ESCALATION PROCESS IS UNDERTAKEN TO ENABLE ESCALATION TO BE PAID THAT
IS BOTH RELEVANT AND TIMELY. RISK ASSOCIATED WITH COSTS RISING ABOVE THE ESCALATION PAYMENTS SHOULD BE
HELD BY THE CONTRACTOR.
3 There was some discrepancy observed with respect to the timing of escalation values being available, with
evidence indicating the values are available two months in arrears. The above 1 year is reported as this was
the contractors view.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
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With regard to performance bonds, it would appear that there is an advantage
currently existing to the GOI owned companies (often referred to as “Karya”
companies) in that they can obtain bonds at much lower cost as the banks perceive
them to be of a low risk. This enables them to tender for larger contracts than an
equivalent sized private firm, and also provides them with greater flexibility in the
management of their equipment. It was also noted that the currently accepted list of
bond providers was relatively narrow, and that some greater flexibility (such as
inclusion of insurance companies4) could enable private companies to compete on
larger contracts.
RECOMMENDATION: ALL TENDERING PARTIES ARE ON AN EQUAL FOOTING WITH REGARD TO SOURCES OF BONDS.
RECOMMENDATION: THE LIST OF ACCEPTABLE BOND PROVIDERS BE REVIEWED AND INCREASED (OR DECREASED) AS
APPROPRIATE.
RECOMMENDATION: A TWO STAGE BOND IS APPLIED. FIRST STAGE TO COVER THE INITIAL BETTERMENT WORKS, THE
SECOND STAGE FOR THE LONGER TERM MAINTENANCE PERIOD.
There was also some concern that in general there are no penalties for late payment
from the client5. This was seen as a concern, especially longer term should future
contracts be funded from the Indonesian budget rather than from loans.
RECOMMENDATION: AN INTEREST RATE ABOVE THE COST OF BORROWING FOR CONTRACTORS’ SHOULD BE INCLUDED
INTO THE CONTRACT TO COVER FOR LATE PAYMENT BY THE CLIENT.
3.2.3 Issues to Consider in Framework
There was a strong signal of excitement from the contracting industry to become
involved with PBC contracts. There were however four major concerns regarding
risks associated with:
1. Overloading from trucks;
2. Quality of workmanship on existing pavements considered under the PBC contract
area;
4 An alternate viewpoint was noted that claiming from insurance companies was all but impossible, hence
exclusion of insurance providers as acceptable bond providers. 5 The World Bank advised that most recent contracts do have provision for claim of interest if late payment
from the client. However the interest rate is set at 0%, so nullifies the impact.
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3. Cost escalation; and
4. Bond provisions.
The concerns regarding overloading is a real issue since it does happen and secondly
the contractors feel they would be powerless in managing or mitigating this risk. As an
example, during a site visit to the weigh bridge at Subah, it was observed that a typical
day included the weighing of 1700 vehicles of which only 650 were not overloaded
(38%). Of the overloaded vehicles the extent of overloading was (for prosecuted
vehicles6):
• 5% overloaded by 5-15% of the allowable weight;
• 30% by 15-30% of the allowable weight, and;
• 65% by more than 30% of the allowable weight.
Shortcomings identified for the current overweight control include:
• The penalties for overloading being relatively low (an average penalty at Subah
was in the order of Rp 20,000 (USD$2.00));
• Penalties not being relative to the scale of offence. For example - the fine for
15% overload being equal to that for a vehicle 30% overloaded;
• A single penalty being issued per offence. Therefore only one fine would be
issued if a truck is overloaded, regardless of the distance the truck is going to
cover and the number of weigh bridges passed; and
• Trucks being allowed to proceed with the intended trip, regardless of the
overweight carried.
The above limitations thus encourage the wrong behaviour of truck operators and it is
in their interest to overload as much as possible and travel as far as they possibly can
with the given payload.
It should be appreciated that the above mentioned limitations are mostly associated
with the legislation and associated enforecement, and in terms of the actual
performance of the weigh stations there were a number of positive observations:
• The staff from the Department of Communication were well disciplined, well
trained and skilful for performing their task;
• The weigh stations consist of modern, well maintained and fit for purpose
equipment;
• 100% of all passing vehicles are being weighed, plus according to staff the
weighing of vehicles is being undertaken for 24 hours; and
6 A small portion of vehicles would be prosecuted because any evidence of fines from an earlier weigh bridge
indemnifies further prosecutions
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• Good records are kept of the offences and the actual weights observed.
Further practices and developments on overloading are discussed in Section 3.4.
The workmanship and resulting performance of existing pavements is also one of the
main risk factor for contractors. This risk is acknowledged and will be addressed
through the PBC contract and these strategies are discussed in Section 7.5.
The industry raised a concern over the existing cost escalation practices, which will
need to be reviewed during the contract preparation period. The contractors perceive
this to be a risk to them. It is noted that this is an international issue, particularly in
recent years where the price of fuel and bitumen (both major inputs to a maintenance
contract) have been often running well ahead of the general inflation rates.
The provision of bonds for works is currently distorting the contracting market, with
GOI companies often not required to supply bonds. To encourage an equal
marketplace, all tendering parties will need to have equal requirements placed on them.
3.2.4 Tendering Short listing Criteria
During the initial stages of the PBC style contracts in Indonesia all tenders should be
required to go through a pre-tender qualifying round during which a short list of
companies will be selected for the full tender. The tender process is further discussed
in Section 7.5.5. The objectives of the pre-qualifying stage of the tender are to:
• ensure that only tenderers with the required technical skills and capacity proceed
through to the full tendering process;
• identify tenderers having staff and sub-contractors/consultants with relevant
experience for the PBC contract;
• ensuring that tendering companies have robust financial status in order to handle
the longer-term contract style and be able to manage the perceived risk on the
contract; and,
• minimise the industry wide costs associated with preparing tender documentation.
The criteria to be included to the pre-tender qualification would therefore include:
• company financial statement and insurance details (including bond details);
• track record and relevant experience;
• summary of staff with specific skills and experience relevant to roles identified for
the project;
• contractor’s ability to demonstrate adoption / implementation of innovative
practices;
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• details of intended partners and sub-contractor/consultants proposed for the
project; and
• ISO 9001 or 9002 certification.
3.3 Consultant Capacity
3.3.1 Interviews
A number of consultants from Indonesia have been interviewed, with the most notable
interaction being a meeting which was held with Inkindo (the association of consulting
engineers in Indonesia). During this meeting six consulting companies were present.
A number of one-to-one meetings were also held.
Interviews (either in person or via telephone) were also undertaken with four expatriate
consulting firms working in Indonesia to ascertain their capabilities and their
appreciation of the local industry.
3.3.2 Summary of Capabilities
Appendix C contains an overall summary of consultants’ capabilities in Indonesia. It
was observed that the consultants have very good skills, and with an alternative
contract mechanism they could offer more. For example it seems that there is a move
towards consultants starting to have more powers and delegation for their construction
supervision work.
An uncertainty was observed from consultants in terms of the specific responsibilities
and opportunities they will get from a change towards a PBC type contract
arrangement. The initial thoughts were that consultants would have a double function
in the PBC approach as illustrated in Figure 1 (note that an alternative structure is
presented in Figure 21). This structure would create double opportunities (albeit they
would be mutually exclusive, in that one company would not be able to fulfil both roles)
for the consulting industry to become involved with the PBC contracts.
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Figure 1: Assumed Roles of Consultants in PBC Concept
The consultants have most skills and relevant experience required for the respective
roles envisaged for the PBC contract type. There would however be an increased
demand on robust experience in quantitative forecasting of maintenance needs
(Consultant 2 role). These skills obviously coincide with enhanced skills in the area of
pavement management systems such as IRMS. In terms of involvement with
contractors it would be essential for the consultant to have a strong partnership
relationship with the contractor. This relationship would further be strengthened if
consultants are able to demonstrate their added value for the contractor rather than
having a monitoring role according to current engagements. This highlights a key
mindset difference which applies to PBC contracts.
The consultants will also have to adjust to having more accountability for design and
scheduling outcomes. This is going to be a significant responsibility shift for
consultants, which will have to be managed with care. It is likely that to be successful,
the local consultant and contracting industry will require some international specialists
in their consortiums.
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3.3.3 Issues to Consider in Framework
The main consideration for the PBC framework is to facilitate the enhanced
involvement of the consultant. Figure 1 illustrates the two distinct consultant roles
which will be involved with the PBC contracts. The Management Board proposed for
the PBC concept is further discussed in Section 7.5.2.
The proposed structure would therefore call for two appointed consultant roles. The
PBC consultant would be engaged as a specialist advisor to the Department.
Consultant 2 would be part of a partnership or sub-consultancy arrangement direct with
the contractor. Since consultant 2 is not tendering individually for the work, it is
important to strongly encourage the contractor to employ the required skills.
RECOMMENDATION: CONSULTANTS FORMING PART OF THE CONTRACTOR’S TEAM FOR THE PBC CONTRACT SHOULD BE
ENCOURAGED THROUGH SPECIFYING THE REQUIRED SKILLS IN THE TENDER DOCUMENT. CONSIDERATION SHOULD ALSO
BE GIVEN TOWARDS PROFESSIONALLY ACCREDITED SIGNING OFF OF DESIGNS SUBMITTED BY THE CONTRACTOR.
3.3.4 Tendering Short listing Criteria
The criteria used to rate the consultant’s capability for the two roles indicted in the
preceding section would be the same. The successful PBC Consultant would however
be excluded from any role in the contract consortium (Consultant 2). The capability
issues to be considered for the consultant include:
1. Professional registration;
2. Track record and relevant experience;
3. Summary of staff with specific skills and experience for:
• Geometric and pavement design
• Pavement investigation and maintenance planning;
• Pavement Management Systems;
• Construction and rehabilitation supervision;
• Reporting against performance criteria;
• Contract documentation development and tendering processes;
4. ISO 9001 certification.
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3.4 Government Department(s) Capacity
3.4.1 Overview
There are many different government departments involved in some way with the
delivery of road maintenance in Indonesia. Figure 2 provides an overview of how the
primary government departments come together to deliver road maintenance at
present. Each of the different departments were interviewed to determine their
specific view on both the current and proposed methods of delivering maintenance on
the nation’s road network.
Government of Indonesia (GOI)PBMC Institutional Arrangements
Directorate General of Highways
(DGH)
Ministry of Communications(MOC)
Directorate General of LandCommunications
(DGLC)
Ministry of Public Works(MPW)
Directorate of
Road Traffic andTransport
Directorate ofTransport Safety
Directorate ofPlanning
Project
ManagementUnit
(PMU)
Ministry of Finance(MOF)
DirectorateGeneral of
Treasury(DGT)
DirectorateGeneral ofBudgeting
Overloadedvehicles Accident
blackspots
Ministry ofPlanning
(Bappenas)
IRMS
Strategic RoadInfrastructure
Project(SRIP)
Roles and Responsibilities in Relation to PBC
Nationalplanning
coordination
Policy and
cashflow
Total budgetLoans
CostingsRoadsidefurniture
Directorate ofRoad andBridges
(by region)
Road assets
Directorate of
TechnicalAffairs
Figure 2: Government Ministries
3.4.2 Interviews
Interviews were undertaken with the following government departments to both
understand their view on PBC and to ascertain their capacity to implement such as
contract form. The outcomes of the interviews are as follows.
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Ministry of Finance (both Treasury and Planning departments)
Treasury
The MOF expressed concern over the impact of a 5 year contract on local
employment opportunities.
The approval of the Minister of Finance is required before a multiyear contract
can be signed (if funded through government funds). Before doing so, the
Minister would need to see the benefits of a multi-year maintenance contract
(hence the need for a trial). They have traditionally used multi-year contracts
from construction of large infrastructure projects, but have not undertaken any
multi-year maintenance projects.
RECOMMENDATION: SHOULD THE PILOT TRIAL BE SUCCESSFUL, THE MOF OBTAIN APPROVAL TO ALLOCATE UP TO A
CERTAIN PERCENTAGE OF THE ANNUAL ROAD FUNDS TO MULTI-YEAR CONTRACTS. THIS WOULD ENABLE CONTRACTORS
TO BID ON FUTURE PROJECTS WITH CERTAINTY OVER PAYMENT PROSPECTS.
The MOF see the benefits of the PBC approach in terms of both there being a
single point (company) to blame for defects, and the efficiency gains that
should result in either a higher level of service, or else a reduction in financial
needs.
The MOF believe that the tax payers are getting wiser and want better and
better roads.
Planning
An issue was raised with regard to the need for a clear definition between what
is rehabilitation and what is routine maintenance. Concern was raised by the
MOF with regard to what happens if a section of road in year 5 clearly needs
rehabilitated and is costing a lot in maintenance, should the contractor have to
maintain, or should it be rehabilitated. This will be addressed in the contract
documentation and associated KPMs.
Also there was a question as to what happens after the five year period, and
the framework document needs to cover that issue. In addition to this, there
was the question of how to change the standards every five years.
The risks around overweight vehicles were also raised by the MOF.
Ministry of Communications/Directorate General of Land Communications
Overloading
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With regard to the overloading issues, the MOC are currently involved in a pilot
trial of an initiative in Sumatra and Aceh. The results (refer to Figure 3)
indicate a real improvement in the overloading situation, and suggest that if
such a process were implemented elsewhere similar results could be achieved.
Source: DGLC (2005)
Figure 3: Overloading Enforcement Impact
Within the North Java Corridor area, the local DGLC staff have implemented
an initiative that gives further hope that the overloading issue can be
controlled. This local initiative, involves a staged approach to forcing vehicles
to turn around when overloaded. Currently the focus is on vehicles more than
60% overloaded, with a gradual decrease down to a 25% target by December
2006.
One area of weakness identified by the DGLC is in relation to the level of fines
applied. The current fines of nominally Rp20,000 (independent of level of
overloading) are not sufficient to change overloading habits. It is
recommended that legislation be passed that sets the minimum fine payable at
a level that dissuades drivers from carrying overweight loads.
Advice was received that there is a current proposal to implement the
overloading enforcement throughout Java over the next 5 years, and that it
would be appropriate to run the PBMC and the overloading projects in tandem.
Furthermore, it was advised that the best option would appear to be the
government retaining the weighing (and fining) tasks, with the PBMC
Contractor involved in monitoring the performance of the weigh station.
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There is also a move towards fining the owner of the vehicles rather than the
driver. In this way larger fines could be applied which would garner greater buy
in from industry. It was noted that a some weigh stations that only a small
percent of trucks were weighed and that record tampering and corruption was
occurring.
Safety
The DGLC are also responsible for road safety. Recent campaigns have
focussed on seat belt wearing, the use of appropriate motorcycle helmets and
the like. They are currently attempting to integrate data sourced from the
police, the insurance companies and hospital records.
The DGLC are involved in the identification and mitigation of accident black
spots. They also see the need for road safety audits to assist in lowering the
road toll.
It is noted that within the PBMC environment that the Contractor would
typically be required to undertake minor safety works at contractual unit rates.
Asset Ownership and Maintenance
With respect to the asset ownership and maintenance aspect of the DGLC
operations, an interview was not able to be arranged during the time the team
were in Jakarta despite various attempts. However a teleconference was held
on 7 December to complete this item of work (list of participants during
teleconference is contained in Appendix A. Comments raised during the
teleconference include:
• Real problem to have good roads all the time, need a consistence
maintenance base to start with
• Support for the proposal at all levels of government
• Happy to combine assets into a single maintenance contract where the
necessary skills exist. This may result in some assets being retained
by MOC, such as the load cells at the weigh stations.
RECOMMENDATION: FURTHER DISCUSSIONS ARE HELD WITH THE MOC/DGLC AND CONTRACTORS TO DETERMINE
WHAT ASSETS SHOULD BE INCLUDED INTO THE PBMC
Bappenas
Bappenas play a key role in the overall planning of the country’s infrastructure
needs and how the assets are maintained. Their role is one of how to plan
and build a system that is integrated across all investments.
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They perceive that there are issues for the MOF with regard to the
guaranteeing of financing of multi-year contracts, and overloading.
Some issues that Bappenas perceive include that each local government has
different regulations on vehicle sizes and the fines for overloading.
It is noted that while the proposed pilot trial site (refer to Section 5.3) is
enclosed within the Central Java region, it does span many road controlling
authorities at a local level.
Overall Bappenas advised that they support the PBC ideals, and in particular
have a focus on maintaining the existing assets before constructing new
assets. They recognise that with the longer contract term, the contractor can
invest in equipment and people.
Bappenas do not believe that the tender should be on a lowest price basis,
and they desire a quality aspect to evaluation of the bid.
RECOMMENDATION: THE PBC TENDER PROCESS MUST BE STRUCTURED IN A WAY THAT THE APPROPRIATE SKILLS AND
CAPACITY IS SECURED WHILES ENSURING THE MOST COST EFFECTIVE PRICE
DGH
The existing routine maintenance activities are undertaken by in house forces.
Accordingly the DGH have significant experience in the reactive correction of
faults on the road network. What is not clear is their experience in predicting
the future maintenance needs of the road network – although the IRMS project
does include HDM-III (and soon HDM-4), which should assist in this area.
The DGH are also responsible for the current identification and treatment
selection of periodic treatments. The resulting physical works are currently put
to tender on the open market, such that there would be little change under the
proposed PBC pilot trial.
IRMS Team (part of DGH)
The meeting with the IRMS team was undertaken to determine both the
capacity of the personnel involved in running the system, and the ability of the
system itself, to support a PBC. It is noted that at present the IRMS team
have ARRB TR assisting them in the operation and upgrading of the IRMS
system.
With regard to the IRMS system, one significant deficiency identified was that
of their not been an ability to store maintenance data. The project team
working on the IRMS update, noted that this was a recognised deficiency, but
no plans were in place to address it.
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RECOMMENDATION: THAT CONSIDERATION BE GIVEN TO IMPLEMENTING A MAINTENANCE COST MANAGEMENT SYSTEM –
EITHER AS A MODULE WITHIN IRMS OR AS A STANDALONE SYSTEM, SUCH THAT THE DGH IS WELL POSITIONED TO MAKE
LIFE CYCLE DECISIONS IN THE MANAGEMENT OF THE ROAD NETWORK.
The IRMS system is populated with data relating to roughness, visual
condition surveys, traffic counting. It has a robust location referencing system,
including the use of GPS/GIS to accurately manage the data.
Overall, the team managing the IRMS system appear to have good skills and
capabilities with respect to the system, while a strong input from the ARRB
team is also recognised.
Data (condition and traffic) is collected via annual surveys, with this work being
let to an external contract. There is some concern over the level of validation
of the data, and it is likely that the current data is not sufficiently robust to let a
PBC contract.
3.4.3 Summary
In summary it is considered that the government agencies have the capacity to
undertake a pilot trial of PBC, although there will need to be some training of staff to
enable them to adapt to their new roles and responsibilities.
3.4.4 Issues to Consider in Framework
The following are issues that will need to be considered within the framework
document:
• The current data within IRMS is unlikely to be completely suitable for
benchmarking the condition of the asset, or for contractors to tender with
confidence. Therefore additional data collection will be required.
• The longer term issue of the MOF not being able to enter into multiyear
maintenance contracts without direct Ministerial approval on a case by case
basis.
• How to handle the shared ownership of assets within the road corridor
between the DGH and the MOC. This is an issue for both the pilot trial and for
the longer term situation within the wider road network.
• Approach to controlling/reducing the overloading of vehicles.
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3.5 Overall View of Industry Capacity
Based on the previous discussions, Table 6 presents a summary of our findings of the
industry capacity in relation to the various activities that will be required to deliver a successful
PBC.
Table 6: Overview of Capacity
Activity Government Contractor Consultant Action / Comment
Staff resources � � � Resources are available, but will require
some training in new approach
Physical resources NA � NA Contractors have (or could readily get) the
resources needed
Maintenance management � Not system
based
Limited Training to be provided on maintenance
management
Maintenance activities � Limited to
new roads
only
Limited Training to be provided on maintenance
activities
Long term contracts Limited to
construction
contracts
Limited to
construction
contracts
Limited to
construction
contracts
Previous long term contracts are only of a
construction type.
Quality assurance NA � � Generally ISO or equivalent
Pavement and surface
understanding � � � All parties understand pavement and
surfacing design
Multi-asset experience � � � Responsibilities to be qualified for PBC tender
Project management � � � Management of large contracts is routine
IRMS experience � No Limited Will need training
Data collection and analysis � Analysis
only � All parties have experience in interpreting
data.
Tender document development � NA � External input will be required for initial PBC tender
Partnering experience NA � � Both consultants and contractors often
work in partnerships on large projects
Careful considerations should be given
towards required partnerships for PBC
Business risk processes NA � � Part of standard operating procedures
Legislative capacity � NA NA Longer term there will need to be a clarification of the MOF position with
respect to multi year maintenance
contracts. Also legislation surrounding
private companies operating weigh
bridges, with associated enforcement
issues.
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4 Task A2: Assets to be Included
4.1 Introduction
As a general rule, the more of the assets that can be included within the contract the better,
with an ideal situation being a single contractor covering all road assets7 within the road
corridor. This is based on three primary reasons:
• The efficiency of having a single contract covering the area. Efficiency gains are made in
both the administration and physical maintenance activities by having fewer contracts.
• The removal of finger pointing for non-performance, wherein one contractor blames the
other. This is often an issue where one activity (say vegetation mowing) can have an
impact on another (say litter collection).
• A greater sense of ownership8 by the contractor, which instils more pride and hence a
better experience by the road user.
However, the above needs to be tempered by considering items such as the capacity of the
industry to maintain the assets, and the legislative (or other) changes necessary to combine
assets currently owned and maintained through different government departments.
This task reviews the current ownership of the assets within the road corridor, before
examining different contractual mechanisms that could be used. It then produces a
recommendation on what assets should be included within the PBC contract.
4.2 Current Ownership
Within this report, the context of “ownership” means the agency that is responsible for the
creation, maintenance, and ultimately disposal of an asset. It is likely that all assets are
ultimately owned by the GOI.
As noted within the TOR, the current asset ownership is as defined in Table 79. It is noted
that for those assets owned (and maintained) by the MOC, when betterment or capacity
works are undertaken, the initial installation of the MOC assets is completed by the DGH
contractor. The MOC then take over the maintenance of the assets.
7 For this purpose, road assets include the pavement, drainage structures, signs, markings, street lighting,
guardrails, cut and fill batters, etc. It does not include utility services such as telecommunications, water
supply or the like. 8 While ownership will not pass to the contractor, the desire is to create within the contractor the same
responsibilities and pride that would come from ownership. 9 Within the TOR, the guardrails were assigned to the DGH, we have been advised by DGH that this should
be MOC.
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Table 7: Asset Ownership
Asset Current Owner/Maintainer
Pavements and surfacings DGH
Bridges DGH
Signs, signals and lighting MOC
Minor structures and culverts DGH
Drainage DGH
Line marking MOC
Guideposts and mile posts MOC
Guardrails and barriers MOC
Cut and fill batters DGH
Weigh Bridges MOC
As noted in Chapter 3, the industry has little experience in maintaining the assets, apart from
during an initial post construction maintenance period of up to 1 year. Therefore, there will
always be some risk that in moving to a new method of delivery experience will not currently
exist. This risk will need to be mitigated through the selection process of the contracting
consortium (refer to Section 3.2.4), training and knowledge transfer.
4.3 Discussions with MOC
Discussion was held with the asset section of the MOC/DGLC via telephone conference, with
them being in support of a single contract approach (refer to details in Section 3.4.2)
RECOMMENDATION: DGH AND MOC AGREE ON ASSETS TO BE INCLUDED INTO THE PBC AND THE IMPACT ON SOURCES
OF FUNDING, STANDARDS AND REPORTING FOR THE MOC ASSETS.
4.4 Utilities within the Road Reserve
Utilities (gas, power, telephone, water etc) located within the road reserve should not be
included within the contract. However, the PBC Contractor will be required to:
• Not damage or otherwise interfere with utility operator assets
• Work with utility operators to encourage installation in the best location with regard to
maintenance of the road asset
• Encourage quality reinstatement of the road asset after utility installation or
maintenance.
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Further discussion on utilities is made in Section 7.3.1.
4.5 Contractual Options
Various contractual options exist in terms of managing the full scope of assets noted within
Table 7. These include:
• One joint contract
Under this option the maintenance of all assets within the road corridor would be let as
a single contract to a single contractor (refer to Figure 4). This would necessitate the
MOC agreeing with the DGH taking responsibility10 for the MOC assets, and in return
the DGH agreeing to maintain them to a documented standard.
MOC
DGH
PBCContractor
Figure 4: Structure of One Joint Contract
A variation of this may be that the MOC agree to DGH taking responsibility for part of
the MOC assets (e.g. the line marking, guideposts and mile posts), with the MOC
retaining the signs, signals and lighting assets.
It was noted by the DGH that this is their preferred contract mechanism.
• Two contracts to one contractor
Under this scenario, the DGH and MOC would agree to let two independent contracts,
but with a single contractor winning both (refer to Figure 5). While this would be
slightly messier than the above approach in terms of the reporting mechanism and
management structure (both MOC and DGH would likely want representation), it would
still remove the split responsibility approach.
10
The MOC would still own the assets, but the DGH would be responsible for the maintenance of existing
assets. Such an agreement may be the provision of back-to-back performance standards for the MOC
assets.
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MOCDGH
PBC Contractor
Figure 5: One Contractor with Two Contracts
• Two separate contracts
This approach is akin to that currently in practice, where those responsible for the
DGH and MOC assets work independently of each other as indicated in Figure 6.
MOCDGH
PBCContractor
MOCContractor
Figure 6: Two Contracts to Two Contractors
RECOMMENDATION: IF MOC AGREE TO DGH MAINTAINING ALL OR PART OF THEIR ASSETS, THAT A SINGLE JOINT
CONTRACT APPROACH BE IMPLEMENTED.
4.6 Recommendation
With regard to the assets to be included, Table 8 contains the recommendation on asset
inclusion into the PBC contract. This is based on our discussions with industry and the DGH
about how the construction of new assets takes place.
Table 8: Asset Inclusion to PBC Contract
Asset Include in PBC Pilot Trial Contract
Pavements and surfacings Yes
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Bridges Yes
(only routine maintenance of cleaning, rail repairs and waterway
maintenance, major periodic works such as deck replacement are
excluded from PBC)
Signs, signals and lighting Partial
(small signs included, large gantries and street lighting excluded)
Minor structures and culverts Yes
Drainage Yes
Line marking Yes
Guideposts and mile posts Yes
Guardrails and barriers Yes
Cut and fill batters Yes
(will need to be a limitation as to the nature of works included. Small
slips and maintenance of drains on cut and fills should be included,
large scale failures should be excluded from the lump sum, but may still
be included in the contract)
Weigh Bridges Yes
Utilities influences Yes (contractor to approve backfill quality)
Minor Safety Works On a provisional sum basis
Minor Capital Works Up to a certain value
In addition, it is considered that the current split asset ownership within the road corridor
creates unnecessary duplication of efforts, with no (or little) perceived benefit. As a longer
term issue (outside of the PBC context), the continuation of the current asset ownership
should be reviewed.
RECOMMENDATION: AS A LONGER TERM STRATEGY, CONSIDERATION BE GIVEN TO MOVING THE MOC ASSETS NOTED IN
TABLE 7 INTO THE DIRECT OWNERSHIP (REFER TO SECTION 4.2) OF THE DGH, WITH THE MOC RETAINING THE PRIMARY
ROLES OF LAW ENFORCEMENT, SAFETY PROGRAMMES AND THE LIKE. NOTE THAT THIS IS NOT A PBC ISSUE, BUT RATHER
AN OBSERVATION ON WHAT MAY ASSIST IN THE OVERALL MANAGEMENT OF THE ROAD NETWORK.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 30 January 2006
5 Task A3: Criteria for Pilot Sites
5.1 General Criteria
Within the TOR and associated documentation, the following criteria were identified for the
selection of pilot sites:
• Maintenance of local competition
• Capacity of local industry
• The size of the contract that the local industry can handle
• Risks needing to be not significantly higher than elsewhere on the network (including risks
from natural events)
• No significant events that may affect the future management of the road
From our observations and consultation, all the above are valid criteria for the selection of a
pilot trial site (and indeed for the longer term implementation of PBC across Indonesia).
However, we also consider that the following additional criteria are equally important and need
to be considered when selecting a site for PBC implementation:
• Knowledge of PBC concepts and desire by local DGH staff to make PBC work. For the
PBC to be successful, it requires equal commitment from all parties.
• Operational asset understanding. This is the understanding of how the asset is operating,
what the network specific concerns are etc.
• Historical maintenance cost data. This is to assist the contractor to price the contract
and to identify areas of high risk to be closely monitored. While not essential (as it is not
widely available in most countries) to the PBMC being successful, it does assist in
managing risks on the network.
• Asset data, including robust location referencing, inventory, condition and pavement
capacity.
• Reliability of traffic loading forecasts. Traffic loading is a significant risk which must be
fully understood before it can be allocated rationally between the contractor and the DGH.
• Availability of resources to all contractors. If one contractor owns the local quarries and
asphalt plant, then they could have a significant advantage.
• Value of initial betterment works should not exceed 50% of the total budget. Otherwise
the focus moves from maintenance to construction.
• Location of weigh bridges. The presence of such within the contract length (or
immediately adjacent to it) will assist in mitigating the risks of overloaded vehicles.
Introducing Performance Based Maintenance Contracting to Indonesia
Framework Document
Opus International Consultants Ltd
in association with MWH NZ Ltd 31 January 2006
5.2 Recommended Criteria
Based on the above, we have developed the following as a list of criteria against which sites
can be checked (refer to Table 9). We have included a nominal “importance” factor to
provide a level of ranking to the criteria. It needs to be recognised that there is unlikely to be
a perfect site, and therefore some criteria will not be met. However, we strongly advise that
those of a very high ranking be considered essential to the site selection.
Table 9: Site Selection Criteria
Criteria Importance
Maintaining of local competition High Capacity of local industry Very High The size of the contract that the loc