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INTRODUCE THE CHANGE
Ask people to solve the problem
Change penambaikan
Offer your own possible solution and strategies
Sense of belonging
Sense of ownership/accoutabiliyty(kebertanggungjaqwaban)
Work with others to create a shared change vision
Guide people in exploring the positive outcomes
Listen to peoples objections, concerns, fears and perceived
loss.
Acknoledge their fears and perceived losses.
Invite people to offer ideas to offset the losses and realize
the benefits
Integrate their concerns and ideas for improving change
REVISE AND FINALIZE THE CHANGE
Help people
o Identify/explore the hidden opportunities
o Define the future of the change on their terms and those of
the
organization
o Invent creative solutions to the challenges
Continue to identify obstacles to change acceptance that must be
overcome-
explore the hidden opportunities.
Encourage people to find creative answers to their questions
about the change.
Adjust the change vision, strategy, and plan in response to the
ideas and answer
offered by stakeholders.
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STABILIZE AND SUSTAIN THE CHANGE
Dev action steps for stabilizing, reinforcing, and sustaining
the change
o Give people time to mourn their actual loses
o Provide skill and knowledge training
o Revise job description
o Develop new rewrd system
o Strenthen social connections and relationships
Develop performance measures to evaluate the results from the
change
Make adjustment to the change vision and strategy to reflect new
learning and
insights.
Chanllenge people to open to new challenges, forces, and
pressures fot eh next
change.
THE FORCES FOR CHANGE
External Technology, Economy, Market Niche, Human/social needs
and
values,
(Inevitable) Government policies
Internal Leadership and vision, Workforce Demographics,
Employee
Dissatisfaction,
New ideas, Performance Failures
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THE LEADERS IS CRITICAL TO SUCCESS
THE LEADER IS THE PERSON THAT LEAD IN THE CHANGE
Vision and courage (individuals that really do mean business
about
transforming)
Ability to take risks both at a personal and a business
level.
Focus on people as well as process.
Positive approach
ACTIONS FOR LEARNING, ACCEPTANCE, AND COMMITMENT
Acknowledge their hardwork
Celebrate successes and accomplishment
Reaffirm the vision
Bring people together toward the vision
Acknowledge what people have left behind
Dev long term goals and plans
Provide tools and training to reinforce new behaviors
Reinforce and reward the new behaviors
Create system and structures that reinforce new behaviors
Prepare people for the next change
