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8/3/2019 Intro to Labour Relations.nov 19 2010 (1)
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Introduction to Unions and
Labour Relations
Friday, November 19, 2010
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Outline of presentation
1. Introduction
2. Historical snapshot
3. Union s
tructu
re:lo
ca
l, na
tiona
l
4. Union actions:a) Union organizing
b) Collective bargaining
c) Education and political action
5. Union impacts
6. Trends in union membership and density
7. The f uture
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What does labour want?
We want more schoolhouses and lessjails; more books and less arsenals; morelearning and less vice; more leisure and
less greed; more justice and less revenge;in fact, more ofthe opportunities tocultivate our better natures.
Samuel Gompers (1850-1924)
First President ofthe AmericanFederation of Labor
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20th Century union growth at a
glance
Historically, unionization in Canada has occurred in waves:
Industrialunions, 1930s 1950s
Public sectorunions, 1960s 1970s
Willthere be another wave?
%
1920 1925 1930 1935 1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005
0
5
10
15
20
25
30
35
40
Union density in Canada since 1920
Source: Government of Canada, Labour Policy and Workplace Information; Arrowsmith (1990).
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Historical evolution ofthe law on
union recognition1. Repression Combination Acts
Law used as toolto limit workers rights to unionize: combinations ofworkers illegal
2. Toleration
Trade Unions Act(1872) Workers could no longer be criminally prosecuted merely for attempting to
unionize, but nothing in law required employers to recognize unions;employers could still fire or refuse to hire union members
3. Recognition The Industrial Disputes Investigation Act(1907)
The Wagner Actin the United States (1935)
P.C. 100 3 in Canada (1944) Rand form ula (1945)
Post-war provinciallabourlegislation
Public sectorlegislation e.g., FederalPublic Service Staff Relations Act(1967)
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Impact ofthe
Charter of Rights and Freedoms On June 8, 2007 the Supreme Court of Canada released its
decision in Health Services and SupportFacilities Subsector
Bargaining Assn v. British Columbia
Held that freedom of association guaranteed by section 2(d) ofthe
Charterincludes a procedural rightto collective bargaining
Ear lier decisions that had held thatcollective bargaining was not
protected by the Charterwere overturned
The right defined by the court does not guarantee a particular
model ofcollective bargaining, or a certain outcome from that
process B.C. legislation voiding public sectorcollective agreement
provisions was found to violate the Charter
A seismic decision! But full implications remain to be seen
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Canadian union structure
Compared to other jurisdictions, unionstructure in Canada is highly fragmentedand decentralized.
Over 500 labour organizations acrossCanada, including national and internationalunions and independentlocalunions.
Most key functions (i.e., meetings,
bargaining, dealing with grievances) takeplace atthe locallevel.
Over 15,000 union locals in Canada.
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The union local
May include workers at a particular site or within acertain geographical area, and may be restricted to acertain occupation.
Leadership elected by members.
May employ a staff representative or business agent
to act as chief negotiation spokesperson, deal withmembers problems, and liaise with otherunions.
Shop stewards are local officers whose majorresponsibilities include:
Investigating grievances
Representing members at grievance hearings
May recruit new members or encourage participation inunion meetings
A huge amount of union work [in some cases the vast
majority] is performed by activists, volunteers, elected
stewards and local leaders rather than full-time union staff.
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Parentunions
Most Canadian union locals are affiliated with parent
unions that: Coordinate bargaining activities
Provide assistance for bargaining and grievance handling
Provide support during strikes/lockouts (central strike fund) Offertraining and education programs
Engage in research (e.g., industry trends, work organization)
Provide specialized advice and support on issues such ashealth & safety
Representthe union in political action
Conduct organizing activities to recruit new members
Nationalunion leaders typically elected by delegatesatconvention.
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Example: One Canadian unions
national office departmentsCommunications Education Economic,
Social &
Sectoral Policy
Health, Safety &
Environment
Human Rights International &Social Justice
Fund
Legal Mobilizing,Campaigns and
Government
Relations
Organizing Recreation Skilled Trades Strike Insurance
Pension &
Benefits
Retired Workers Womens Work
Organization &
Training
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Labour federations
Unions are typically (but not always) affiliated with centrallabour organizations atthe national, provincial, andmunicipallevels: Canadian LabourCongress
Represents 3 million union members.
Brings together Canadas national and internationalunions, provincialand territorial federations, and 136 districtlabourcouncils.
Ontario Federation of Labour
Represents 700,000 Ontario workers in more than 1,500 affiliatedlocalunions.
Gained new members in recent years from affiliation ofteachers and
nurses unions, but does not include the CAW. District LabourCouncils
Vary considerably in size and structure.
The Toronto and York Region Labour Council is the largest inOntario, representing 195,000 members belonging to affiliated localunions.
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Union actions union power
Triangulation of three factors
OrganizingAbility to attractnew members
Collective
BargainingAbility to win gains
for members
Political
ActionAbility to have an
Impact on larger society
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Union actions: Organizing
Unions mustconstantly organize [recruit] newmembers
The certification process in Ontario:
Begins with an app
lica
tion from a
union
to
the
On
tarioLabour Relations Board [OLRB]to representthe
workers in a proposed bargaining unit
The union must demonstrate a threshold level ofsupport (40%) to trigger a vote
Votes must be held generally within five businessdays
To be certified the union requires a majority ofballotscast
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Protecting the rightto organize
The Ontario Labour Relations Act[LRA] bars employersfrom
Interfering with trade unions
Discriminating againstunion members
Using threats, intimidation, coercion, promises, orundueinfluence to prevent workers from joining unions
Unilaterally changing working conditions during statutory
freeze period
The OLRB has recognized thatcertain employer actions
(e.g., dismissal ofunion supporters) are likely to have a
chilling impact on the union campaign
Union unfairlabour practices are also prohibited (e.g.,
using coercion to recruit members) butthis has been
rarely found by OLRB
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Union Organizing: Employer Rights
Express views on unions
State position on remaining non-union
Prohibitunion activity on company property/time
Increase wages in normalcourse of business
Gather employees to state companys position if:
purpose stated in advance
attendance optional no threats/promises
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Employertactics found to chill
organizing campaigns* Firing union supporters Captive audience meetings, letters, and other
directcommunication
Hiring consultants to run anti-union campaigns Threatening to close the plant or spreading
rumours thatthis will happen
Promising increased pay or benefits ifthe union
is defeated Filing repeated objections or requesting
postponements to delay the certification process
* Although not necessarily illegal.
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Organizing across Canada
Workers Covered by New
Certifications and Organizing Rate
0
20000
40000
60000
80000
100000
120000
1981
1986
1991
1996
2001
Year
WorkersCove
re
byNew
Certifications
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
1.8
2.0
OrganizingRate
Workers Oranized Organizing Rate
Note: Organizing Rate is the the number of workers covered by new certifications as a proportion
of non-union workforceSource: Kumar, 2008
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Union actions: Collective bargaining
Collective bargaining is the negotiation process throughwhich the terms and conditions of employment forunionized staff are determined
Conducted within a well-defined legal framework
Rightto collectively bargain terms and conditions ofemployment represents one ofthe fundamentaldifferences between unionized and non-unionizedworkplaces
Without common interests there is nothing to
negotiate for; without conflict there is nothing to
negotiate about.
Peach and Kuechle (1975)
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Distinctive features ofthe collective
bargaining process
1. Complex: involve a broad range of issues
concerned with regulating human behaviour
2. Par ties conduct is more strictly regulatedlegally during bargaining
3. Conducted by representatives ofthe parties
who have final approval; i.e., agreements must
be ratified by union members / shareholders /city councillors
4. Union-management relationships are long
term
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Collective bargaining process
at a glance
Collective Bargaining
(Initiated by Notice to Bargain)
No Agreement Reached
Mediation
Conciliation
Voluntary/LegislatedArbitration
Agreement Reached
Strike/Lockout
Agreement Imposed
Ratification
Implementation
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Other relevantlegislative
frameworks In addition to the LRA, specialized legislation exists
governing labour relations forcertain occupations in thepublic sector:
Firefighters
Police
Hospitals
Crown employeesAmbulance services
Teachers
College faculty and staff
}No right to strike.
Bargaining disputes must
be resolved through
arbitration.
}Right to strike, but
workers mustcontinueto provide essential
services.
}Right to strike.
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Bargaining strategies
Distributive Competitive
Focuses on ones own substantive outcomes
Used when resources are (believed to be) fixed and
the parties interests are in conflict e.g., wages versus profit margins Goal in process is to find the other sides resistance
point
Integrative
Collaborative Focuses on joint outcomes when the parties basic
interests are not fundamentally opposed
Goal in process is joint problem-solving
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Preparation for bargaining
Notice to bargain
Must notify the other party of intention to bargain
[LRA, ss. 16, 59]
Notice may be given by either party in the period 90days before the expiry ofthe contract
Generally union notifies
Required to commence bargaining in good faith within
15 days after receipt of notice [LRA, s. 17] but nomandatory timeframe forcompletion of negotiations
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Finding the agreement zone
To reach agreement resistance points mustoverlap to some degree
Zone of potential agreement area of overlap
A non-quantifiable principle may prevent apositive settlement zone Issues of fundamental principle (e.g., the unions right
to exist) which are of an either/or nature, aregenerally not amendable to the sort oftrade-offinherent in the very notion of a settlement zone
A good reason for some issues (e.g., human rights,health & safety) to be established by legislation ratherthan leftto bargaining
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Potential Zone of Agreement
Unacceptable to
the union
Potential Zone of
Agreement
Unacceptable to
Management
Maximum
management
will offer
Managements Preferred Outcome
Minimum
Union
will accept
Unions Preferred Outcome
Min
Value
Max
Value
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Top 10 Current Negotiation Issues
Management Issues
Wages
Productivity
FlexibleWork Practices
Health, Pensions, Benefits
Organizational Change
Business Competitiveness
Training & Skills Development
Outsourcing/Contracting Out
Employment Security
Employment/Pay Equity
Technological Change
Variable Pay
Note: Respondents [n=199] were provided with a list of 12 possible choices (plus other) and asked to indicate the top three
negotiation issues.
Source: Industrial Relations Outlook 2010, Conference Board of Canada
Union Issues
Wages
Employment Security
Health, Pensions, Benefits
Employment/Pay Equity
Outsourcing/Contracting Out
Organizational Change
FlexibleWork Practices
Training & Skills Development
Business Competitiveness
Variable Pay
Technological Change
Productivity
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Strikes & Lockouts, 1982 2008
Source: Industrial Relations Outlook 2010, Conference Board
of Canada
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The labour movement engages in a broad
range of education activities
Core issues; i.e., organizing, collective bargaining
Leadership development; i.e., public speaking Technicaltopics; i.e., health & safety
Human rights
Representing a major investment ofunion
resources and a significant source ofhiddenknowledge in the workplace
Union actions: Education
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Union education (cont.)
UFCW Locals 175 & 633
Training and Education
Centre (supplemented by
Mobile Computer Training
Labs)
http://www.ufcw175.com/Educati
on/index.shtml
LIUNA Local 183 Life
Long Learning Centre
http://www.183training.com/
CAW Family EducationCentre,
Port Elgin, ON
http://www.caw.ca/en/about-the-caw-caw-family-education-
centre.htm
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Theres a direct relationship between the bread boxand the ballot box, and whatthe union fights for andwins atthe bargaining table can be taken away in thelegislative halls. Walter Reuther, UAW President
(1946-1970) Most Canadian unions engage in some form of
political action Through publicity / lobbying campaigns
Through alliance with NDP
Through community coalitions Through protests and demonstrations
International development work through Humanity / SocialJustice Funds
Union actions: Political action
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Union impacts
Unions have an impact on:
Members wages and working conditions
Productivity and performance of firms
Canadian economy
Canadian society as a whole
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Wage impacts
Direct wage impact Unionized workers in all industries, occupations, and
regions tend to earn more than their non-unioncounterparts.
Varies considerably by industry and occupation.
Overall, the union wage premium has declined sincethe 1980s, possibly due to:
Decreased bargaining power forunions;
Strategic reorientation ofunions to objectives otherthanwages (i.e., job security).
In 1999 the average union/non-union gap was 7.7%(Fang & Verma, 2002).
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Fringe benefits Unionized employers tend to pay greater portion
oftotalcompensation in fringe benefits Unionized workers have greaterconfidence in the
receipt of benefits.
Gap in fringe benefits is greaterthan wage gap,and it is not decreasing.
Benefits Coverage: Union vs. Non-union (%)
MedicalPlan
DentalPlan
Life/DisabilityInsurance
PensionPlan
All Employees 57.4 53.1 52.5 43.3
Unionized 83.7 76.3 78.2 79.9
Non-Unionized 45.4 42.6 40.8 26.6
Source: Akyeampong (2002)
Wage impacts (cont.)
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Wage dispersion Widespread collective bargaining tends to raise
the wage floor for relatively unskilled and low-wage workers.
There is less of a gap between the highest wageand lowest wage among unionized workers than isthe case for non-union workers.
Unionization increases the earnings, on average,of female workers more than that of maleworkers, which tends to narrow male-femaleearnings differences.
Overall, unions tend to reduce wage dispersionthroughout economy as well as withinorganizations.
Wage impacts (cont.)
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Productivity impacts
Considerable disagreement Neoclassical economists argue thatunions
reduce productivity Non-competitive wages
Strikes
Restrictive work rules HR specialists also note negative effects For ce managementto keep workers who should be
let go
Stand in the way of incentive programs
IR perspective argues thatunions have
positive effects Improve morale, reduce turnover
Spur bettertraining, policies, production methods
Worker-managementcommunication / cooperation
Monopoly
Collective
Voice
Labourmanagement relationship may be most
important factor
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Impacts on management of
organization
Impacts are substantial Collective agreements regulate many aspects of
behaviour.
Significantlimitation on managements freedom.
Biggest impactthrough grievance processes, workrules, and joint participation on committees.
May be positive (by providing certainty, predictabilityto management processes) ornegative (by
emphasizing legalistic observance ofcontract, stiflingcreativity and innovation).
Again, overall impactlikely depends on the labourmanagement relationship in each case.
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Impacts on society as a whole
Economic impacts: Neoclassical economists link unionization unambiguously
to higherunemployment
Empirical evidence is not as clear
Social and political impacts: Publicly-funded medicalcare
Unemployment insurance
Public pensions
Raised profile of safety issues
Trendsetter on human rights
Foster human capital (e.g., training) and socialcapital (i.e., interconnectedness)
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Trends: Falling union density
Trends in Union Membership and Density
0
500
1000
1500
2000
2500
3000
3500
4000
4500
1981 1984 1986 1989 1993 1997 2003 2007
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
Membership
OverallUnion
DensityPrivate Sector
Union Density
Source: Kumar, 2008
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Declining union strength is an
international phenomenon
0 20 40 60 80 100
France
United States
Netherlands
Japan
Germany
CANADA
Italy
United Kingdom
Australia
New Zealand
Ireland
Belgium
Norway
Sweden
%
2003 1990
Union density in selected countries, 1990 and
2003
Source: Visser, Jelle (2006), Union membership statistics in 24 countries, MonthlyLabor Review (January): 38-49.
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Factors contributing to union
decline worldwideUP
Globalization
Deregulation,privatization
Nonstandard employment
White collar technicalprofessional and servicesector jobs
Employer opposition Sophisticated HRM
strategies
Tech change
Diversity
DOWN
Stable, full-timeemployment
Blue collar industrialjobs
Union organizing success
Union bargaining power
Supportive labour
legislation (e.g., cardcertification)
Relatively homogeneousworkforce
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Summary oftrends in organizing
and union density All ofthe environmental factors facing unions
have tended to undermine density. E.g., employment has shifted to sectors and types of
work where unions are weak, and union density has
also fallen within key industries such as manufacturing. Union organizing efforts are rowing againstthe
tide.
A turnaround in the downward trajectory of
private sectorunion density is unlikely without: A majorchange in the public policy environment, or Changes in union strategies that dramatically
increasing theirlevel of organizing success.
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The Future: Union renewal?
Union renewal is
Organizational change in response to fundamentally
different external and internal environment.
Ref le
cted in one or more meas
ures of effe
ctivenessincluding,
Membership density
Bargaining power
Politica
lpower
Union innovation
Openness to change
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Organizational and politicalchange
Union renewal focuses on those changes overwhich the unions has some direct control andtherefore ability to change and act in new ways.
Expand union capacity to response to organizingchallenges
Bargain to meetunfilled needs of diverse workforce
Devise new ways to shape public policy
Initiate structuralchange to encourage participation in
decision making Build a work-centered view
Strengthen community links/networks
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Changing composition of CAW
membership1987
143,000members
Manufacturing,
89%
Primary
industries, 9%
Other, 2%
2008
255,000members
Health & Soc.
Services, 9%
Other services,22%
Manufacturing,47%
Primary
industries, 3%
Transportation,
19%
Source: CAW convention reports
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The future forunions:Downhill all the way?
Trade unionism is slowly being limited in influence by changes which
destroy the basis on which it is erected. I see no reason to believe
that American trade unionism will so revolutionize itself within a short
period oftime as to become in the next decade a more potent social
influence. We may take it as probable thattrade unionism is likelyto be a declining influence in determining conditions oflabor.
George Barnett
American Economic Association
Presidential Address
December 29, 1932 w ithin six months, a wave ofunion
organizing and labourunrest began to sweep the U.S. (and
Canada), climaxing a few years later with the birth of a new labour
federation [CIO], the unionization of much ofthe industrial sector,
and a three-fold jump in union density. See: Kaufman 2004