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    Introduction to Unions and

    Labour Relations

    Friday, November 19, 2010

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    Outline of presentation

    1. Introduction

    2. Historical snapshot

    3. Union s

    tructu

    re:lo

    ca

    l, na

    tiona

    l

    4. Union actions:a) Union organizing

    b) Collective bargaining

    c) Education and political action

    5. Union impacts

    6. Trends in union membership and density

    7. The f uture

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    What does labour want?

    We want more schoolhouses and lessjails; more books and less arsenals; morelearning and less vice; more leisure and

    less greed; more justice and less revenge;in fact, more ofthe opportunities tocultivate our better natures.

    Samuel Gompers (1850-1924)

    First President ofthe AmericanFederation of Labor

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    20th Century union growth at a

    glance

    Historically, unionization in Canada has occurred in waves:

    Industrialunions, 1930s 1950s

    Public sectorunions, 1960s 1970s

    Willthere be another wave?

    %

    1920 1925 1930 1935 1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Union density in Canada since 1920

    Source: Government of Canada, Labour Policy and Workplace Information; Arrowsmith (1990).

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    Historical evolution ofthe law on

    union recognition1. Repression Combination Acts

    Law used as toolto limit workers rights to unionize: combinations ofworkers illegal

    2. Toleration

    Trade Unions Act(1872) Workers could no longer be criminally prosecuted merely for attempting to

    unionize, but nothing in law required employers to recognize unions;employers could still fire or refuse to hire union members

    3. Recognition The Industrial Disputes Investigation Act(1907)

    The Wagner Actin the United States (1935)

    P.C. 100 3 in Canada (1944) Rand form ula (1945)

    Post-war provinciallabourlegislation

    Public sectorlegislation e.g., FederalPublic Service Staff Relations Act(1967)

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    Impact ofthe

    Charter of Rights and Freedoms On June 8, 2007 the Supreme Court of Canada released its

    decision in Health Services and SupportFacilities Subsector

    Bargaining Assn v. British Columbia

    Held that freedom of association guaranteed by section 2(d) ofthe

    Charterincludes a procedural rightto collective bargaining

    Ear lier decisions that had held thatcollective bargaining was not

    protected by the Charterwere overturned

    The right defined by the court does not guarantee a particular

    model ofcollective bargaining, or a certain outcome from that

    process B.C. legislation voiding public sectorcollective agreement

    provisions was found to violate the Charter

    A seismic decision! But full implications remain to be seen

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    Canadian union structure

    Compared to other jurisdictions, unionstructure in Canada is highly fragmentedand decentralized.

    Over 500 labour organizations acrossCanada, including national and internationalunions and independentlocalunions.

    Most key functions (i.e., meetings,

    bargaining, dealing with grievances) takeplace atthe locallevel.

    Over 15,000 union locals in Canada.

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    The union local

    May include workers at a particular site or within acertain geographical area, and may be restricted to acertain occupation.

    Leadership elected by members.

    May employ a staff representative or business agent

    to act as chief negotiation spokesperson, deal withmembers problems, and liaise with otherunions.

    Shop stewards are local officers whose majorresponsibilities include:

    Investigating grievances

    Representing members at grievance hearings

    May recruit new members or encourage participation inunion meetings

    A huge amount of union work [in some cases the vast

    majority] is performed by activists, volunteers, elected

    stewards and local leaders rather than full-time union staff.

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    Parentunions

    Most Canadian union locals are affiliated with parent

    unions that: Coordinate bargaining activities

    Provide assistance for bargaining and grievance handling

    Provide support during strikes/lockouts (central strike fund) Offertraining and education programs

    Engage in research (e.g., industry trends, work organization)

    Provide specialized advice and support on issues such ashealth & safety

    Representthe union in political action

    Conduct organizing activities to recruit new members

    Nationalunion leaders typically elected by delegatesatconvention.

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    Example: One Canadian unions

    national office departmentsCommunications Education Economic,

    Social &

    Sectoral Policy

    Health, Safety &

    Environment

    Human Rights International &Social Justice

    Fund

    Legal Mobilizing,Campaigns and

    Government

    Relations

    Organizing Recreation Skilled Trades Strike Insurance

    Pension &

    Benefits

    Retired Workers Womens Work

    Organization &

    Training

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    Labour federations

    Unions are typically (but not always) affiliated with centrallabour organizations atthe national, provincial, andmunicipallevels: Canadian LabourCongress

    Represents 3 million union members.

    Brings together Canadas national and internationalunions, provincialand territorial federations, and 136 districtlabourcouncils.

    Ontario Federation of Labour

    Represents 700,000 Ontario workers in more than 1,500 affiliatedlocalunions.

    Gained new members in recent years from affiliation ofteachers and

    nurses unions, but does not include the CAW. District LabourCouncils

    Vary considerably in size and structure.

    The Toronto and York Region Labour Council is the largest inOntario, representing 195,000 members belonging to affiliated localunions.

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    Union actions union power

    Triangulation of three factors

    OrganizingAbility to attractnew members

    Collective

    BargainingAbility to win gains

    for members

    Political

    ActionAbility to have an

    Impact on larger society

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    Union actions: Organizing

    Unions mustconstantly organize [recruit] newmembers

    The certification process in Ontario:

    Begins with an app

    lica

    tion from a

    union

    to

    the

    On

    tarioLabour Relations Board [OLRB]to representthe

    workers in a proposed bargaining unit

    The union must demonstrate a threshold level ofsupport (40%) to trigger a vote

    Votes must be held generally within five businessdays

    To be certified the union requires a majority ofballotscast

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    Protecting the rightto organize

    The Ontario Labour Relations Act[LRA] bars employersfrom

    Interfering with trade unions

    Discriminating againstunion members

    Using threats, intimidation, coercion, promises, orundueinfluence to prevent workers from joining unions

    Unilaterally changing working conditions during statutory

    freeze period

    The OLRB has recognized thatcertain employer actions

    (e.g., dismissal ofunion supporters) are likely to have a

    chilling impact on the union campaign

    Union unfairlabour practices are also prohibited (e.g.,

    using coercion to recruit members) butthis has been

    rarely found by OLRB

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    Union Organizing: Employer Rights

    Express views on unions

    State position on remaining non-union

    Prohibitunion activity on company property/time

    Increase wages in normalcourse of business

    Gather employees to state companys position if:

    purpose stated in advance

    attendance optional no threats/promises

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    Employertactics found to chill

    organizing campaigns* Firing union supporters Captive audience meetings, letters, and other

    directcommunication

    Hiring consultants to run anti-union campaigns Threatening to close the plant or spreading

    rumours thatthis will happen

    Promising increased pay or benefits ifthe union

    is defeated Filing repeated objections or requesting

    postponements to delay the certification process

    * Although not necessarily illegal.

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    Organizing across Canada

    Workers Covered by New

    Certifications and Organizing Rate

    0

    20000

    40000

    60000

    80000

    100000

    120000

    1981

    1986

    1991

    1996

    2001

    Year

    WorkersCove

    re

    byNew

    Certifications

    0.0

    0.2

    0.4

    0.6

    0.8

    1.0

    1.2

    1.4

    1.6

    1.8

    2.0

    OrganizingRate

    Workers Oranized Organizing Rate

    Note: Organizing Rate is the the number of workers covered by new certifications as a proportion

    of non-union workforceSource: Kumar, 2008

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    Union actions: Collective bargaining

    Collective bargaining is the negotiation process throughwhich the terms and conditions of employment forunionized staff are determined

    Conducted within a well-defined legal framework

    Rightto collectively bargain terms and conditions ofemployment represents one ofthe fundamentaldifferences between unionized and non-unionizedworkplaces

    Without common interests there is nothing to

    negotiate for; without conflict there is nothing to

    negotiate about.

    Peach and Kuechle (1975)

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    Distinctive features ofthe collective

    bargaining process

    1. Complex: involve a broad range of issues

    concerned with regulating human behaviour

    2. Par ties conduct is more strictly regulatedlegally during bargaining

    3. Conducted by representatives ofthe parties

    who have final approval; i.e., agreements must

    be ratified by union members / shareholders /city councillors

    4. Union-management relationships are long

    term

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    Collective bargaining process

    at a glance

    Collective Bargaining

    (Initiated by Notice to Bargain)

    No Agreement Reached

    Mediation

    Conciliation

    Voluntary/LegislatedArbitration

    Agreement Reached

    Strike/Lockout

    Agreement Imposed

    Ratification

    Implementation

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    Other relevantlegislative

    frameworks In addition to the LRA, specialized legislation exists

    governing labour relations forcertain occupations in thepublic sector:

    Firefighters

    Police

    Hospitals

    Crown employeesAmbulance services

    Teachers

    College faculty and staff

    }No right to strike.

    Bargaining disputes must

    be resolved through

    arbitration.

    }Right to strike, but

    workers mustcontinueto provide essential

    services.

    }Right to strike.

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    Bargaining strategies

    Distributive Competitive

    Focuses on ones own substantive outcomes

    Used when resources are (believed to be) fixed and

    the parties interests are in conflict e.g., wages versus profit margins Goal in process is to find the other sides resistance

    point

    Integrative

    Collaborative Focuses on joint outcomes when the parties basic

    interests are not fundamentally opposed

    Goal in process is joint problem-solving

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    Preparation for bargaining

    Notice to bargain

    Must notify the other party of intention to bargain

    [LRA, ss. 16, 59]

    Notice may be given by either party in the period 90days before the expiry ofthe contract

    Generally union notifies

    Required to commence bargaining in good faith within

    15 days after receipt of notice [LRA, s. 17] but nomandatory timeframe forcompletion of negotiations

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    Finding the agreement zone

    To reach agreement resistance points mustoverlap to some degree

    Zone of potential agreement area of overlap

    A non-quantifiable principle may prevent apositive settlement zone Issues of fundamental principle (e.g., the unions right

    to exist) which are of an either/or nature, aregenerally not amendable to the sort oftrade-offinherent in the very notion of a settlement zone

    A good reason for some issues (e.g., human rights,health & safety) to be established by legislation ratherthan leftto bargaining

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    Potential Zone of Agreement

    Unacceptable to

    the union

    Potential Zone of

    Agreement

    Unacceptable to

    Management

    Maximum

    management

    will offer

    Managements Preferred Outcome

    Minimum

    Union

    will accept

    Unions Preferred Outcome

    Min

    Value

    Max

    Value

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    Top 10 Current Negotiation Issues

    Management Issues

    Wages

    Productivity

    FlexibleWork Practices

    Health, Pensions, Benefits

    Organizational Change

    Business Competitiveness

    Training & Skills Development

    Outsourcing/Contracting Out

    Employment Security

    Employment/Pay Equity

    Technological Change

    Variable Pay

    Note: Respondents [n=199] were provided with a list of 12 possible choices (plus other) and asked to indicate the top three

    negotiation issues.

    Source: Industrial Relations Outlook 2010, Conference Board of Canada

    Union Issues

    Wages

    Employment Security

    Health, Pensions, Benefits

    Employment/Pay Equity

    Outsourcing/Contracting Out

    Organizational Change

    FlexibleWork Practices

    Training & Skills Development

    Business Competitiveness

    Variable Pay

    Technological Change

    Productivity

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    Strikes & Lockouts, 1982 2008

    Source: Industrial Relations Outlook 2010, Conference Board

    of Canada

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    The labour movement engages in a broad

    range of education activities

    Core issues; i.e., organizing, collective bargaining

    Leadership development; i.e., public speaking Technicaltopics; i.e., health & safety

    Human rights

    Representing a major investment ofunion

    resources and a significant source ofhiddenknowledge in the workplace

    Union actions: Education

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    Union education (cont.)

    UFCW Locals 175 & 633

    Training and Education

    Centre (supplemented by

    Mobile Computer Training

    Labs)

    http://www.ufcw175.com/Educati

    on/index.shtml

    LIUNA Local 183 Life

    Long Learning Centre

    http://www.183training.com/

    CAW Family EducationCentre,

    Port Elgin, ON

    http://www.caw.ca/en/about-the-caw-caw-family-education-

    centre.htm

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    Theres a direct relationship between the bread boxand the ballot box, and whatthe union fights for andwins atthe bargaining table can be taken away in thelegislative halls. Walter Reuther, UAW President

    (1946-1970) Most Canadian unions engage in some form of

    political action Through publicity / lobbying campaigns

    Through alliance with NDP

    Through community coalitions Through protests and demonstrations

    International development work through Humanity / SocialJustice Funds

    Union actions: Political action

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    Union impacts

    Unions have an impact on:

    Members wages and working conditions

    Productivity and performance of firms

    Canadian economy

    Canadian society as a whole

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    Wage impacts

    Direct wage impact Unionized workers in all industries, occupations, and

    regions tend to earn more than their non-unioncounterparts.

    Varies considerably by industry and occupation.

    Overall, the union wage premium has declined sincethe 1980s, possibly due to:

    Decreased bargaining power forunions;

    Strategic reorientation ofunions to objectives otherthanwages (i.e., job security).

    In 1999 the average union/non-union gap was 7.7%(Fang & Verma, 2002).

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    Fringe benefits Unionized employers tend to pay greater portion

    oftotalcompensation in fringe benefits Unionized workers have greaterconfidence in the

    receipt of benefits.

    Gap in fringe benefits is greaterthan wage gap,and it is not decreasing.

    Benefits Coverage: Union vs. Non-union (%)

    MedicalPlan

    DentalPlan

    Life/DisabilityInsurance

    PensionPlan

    All Employees 57.4 53.1 52.5 43.3

    Unionized 83.7 76.3 78.2 79.9

    Non-Unionized 45.4 42.6 40.8 26.6

    Source: Akyeampong (2002)

    Wage impacts (cont.)

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    Wage dispersion Widespread collective bargaining tends to raise

    the wage floor for relatively unskilled and low-wage workers.

    There is less of a gap between the highest wageand lowest wage among unionized workers than isthe case for non-union workers.

    Unionization increases the earnings, on average,of female workers more than that of maleworkers, which tends to narrow male-femaleearnings differences.

    Overall, unions tend to reduce wage dispersionthroughout economy as well as withinorganizations.

    Wage impacts (cont.)

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    Productivity impacts

    Considerable disagreement Neoclassical economists argue thatunions

    reduce productivity Non-competitive wages

    Strikes

    Restrictive work rules HR specialists also note negative effects For ce managementto keep workers who should be

    let go

    Stand in the way of incentive programs

    IR perspective argues thatunions have

    positive effects Improve morale, reduce turnover

    Spur bettertraining, policies, production methods

    Worker-managementcommunication / cooperation

    Monopoly

    Collective

    Voice

    Labourmanagement relationship may be most

    important factor

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    Impacts on management of

    organization

    Impacts are substantial Collective agreements regulate many aspects of

    behaviour.

    Significantlimitation on managements freedom.

    Biggest impactthrough grievance processes, workrules, and joint participation on committees.

    May be positive (by providing certainty, predictabilityto management processes) ornegative (by

    emphasizing legalistic observance ofcontract, stiflingcreativity and innovation).

    Again, overall impactlikely depends on the labourmanagement relationship in each case.

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    Impacts on society as a whole

    Economic impacts: Neoclassical economists link unionization unambiguously

    to higherunemployment

    Empirical evidence is not as clear

    Social and political impacts: Publicly-funded medicalcare

    Unemployment insurance

    Public pensions

    Raised profile of safety issues

    Trendsetter on human rights

    Foster human capital (e.g., training) and socialcapital (i.e., interconnectedness)

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    Trends: Falling union density

    Trends in Union Membership and Density

    0

    500

    1000

    1500

    2000

    2500

    3000

    3500

    4000

    4500

    1981 1984 1986 1989 1993 1997 2003 2007

    0.0%

    5.0%

    10.0%

    15.0%

    20.0%

    25.0%

    30.0%

    35.0%

    40.0%

    Membership

    OverallUnion

    DensityPrivate Sector

    Union Density

    Source: Kumar, 2008

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    Declining union strength is an

    international phenomenon

    0 20 40 60 80 100

    France

    United States

    Netherlands

    Japan

    Germany

    CANADA

    Italy

    United Kingdom

    Australia

    New Zealand

    Ireland

    Belgium

    Norway

    Sweden

    %

    2003 1990

    Union density in selected countries, 1990 and

    2003

    Source: Visser, Jelle (2006), Union membership statistics in 24 countries, MonthlyLabor Review (January): 38-49.

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    Factors contributing to union

    decline worldwideUP

    Globalization

    Deregulation,privatization

    Nonstandard employment

    White collar technicalprofessional and servicesector jobs

    Employer opposition Sophisticated HRM

    strategies

    Tech change

    Diversity

    DOWN

    Stable, full-timeemployment

    Blue collar industrialjobs

    Union organizing success

    Union bargaining power

    Supportive labour

    legislation (e.g., cardcertification)

    Relatively homogeneousworkforce

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    Summary oftrends in organizing

    and union density All ofthe environmental factors facing unions

    have tended to undermine density. E.g., employment has shifted to sectors and types of

    work where unions are weak, and union density has

    also fallen within key industries such as manufacturing. Union organizing efforts are rowing againstthe

    tide.

    A turnaround in the downward trajectory of

    private sectorunion density is unlikely without: A majorchange in the public policy environment, or Changes in union strategies that dramatically

    increasing theirlevel of organizing success.

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    The Future: Union renewal?

    Union renewal is

    Organizational change in response to fundamentally

    different external and internal environment.

    Ref le

    cted in one or more meas

    ures of effe

    ctivenessincluding,

    Membership density

    Bargaining power

    Politica

    lpower

    Union innovation

    Openness to change

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    Organizational and politicalchange

    Union renewal focuses on those changes overwhich the unions has some direct control andtherefore ability to change and act in new ways.

    Expand union capacity to response to organizingchallenges

    Bargain to meetunfilled needs of diverse workforce

    Devise new ways to shape public policy

    Initiate structuralchange to encourage participation in

    decision making Build a work-centered view

    Strengthen community links/networks

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    Changing composition of CAW

    membership1987

    143,000members

    Manufacturing,

    89%

    Primary

    industries, 9%

    Other, 2%

    2008

    255,000members

    Health & Soc.

    Services, 9%

    Other services,22%

    Manufacturing,47%

    Primary

    industries, 3%

    Transportation,

    19%

    Source: CAW convention reports

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    The future forunions:Downhill all the way?

    Trade unionism is slowly being limited in influence by changes which

    destroy the basis on which it is erected. I see no reason to believe

    that American trade unionism will so revolutionize itself within a short

    period oftime as to become in the next decade a more potent social

    influence. We may take it as probable thattrade unionism is likelyto be a declining influence in determining conditions oflabor.

    George Barnett

    American Economic Association

    Presidential Address

    December 29, 1932 w ithin six months, a wave ofunion

    organizing and labourunrest began to sweep the U.S. (and

    Canada), climaxing a few years later with the birth of a new labour

    federation [CIO], the unionization of much ofthe industrial sector,

    and a three-fold jump in union density. See: Kaufman 2004