Intro to Erp Sap

8/19/2019 Intro to Erp Sap

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Introduction to SAP ERP

Abstract

This teaching material is intended to explain how the

fundamental business processes interact with SAPERP in the functional areas of Sales and Distribution,Materials Management, Production Planning,Financial Accounting, Controlling, and Human CapitalManagement.

SAP University Alliances

Version 1.0

Authors Stephen Tracy

Bret Wagner

Stefan Weidner

(revised Paul Hawking)

ProductSAP ERP 6.0

Global Bike Inc.

LevelBeginner

FocusCross-functional integration

SD, MM, PP, FI, CO


2/100

Introduction to ERP systems and SAP

Financial Accounting

The Global Bike Company

Sales and Distribution

Materials ManagementProduction Planning


Controlling


3/100

SAP ERP What is an Enterprise Resource Planning System?

• An ERP System can be defined as a

“modularised, integrated, real time

information system with broad functional

scope responsible for the processing and

management of business transactions”(Hawking 2005)


4/100

SAP ERP

Operations

Operational

Management

Executive

Management

Middle

Management

Finance SalesDistribution Production HumanResources

ERP System Drivers


5/100

SAP ERP

Executive

Management

Middle

Management

Operational

Management

Operations

Finance SalesDistribution Production HumanResources

ERP System Drivers


6/100

SAP ERP

Executive

Management

Middle

Management

Operational

Management

Operations

FinanceSales

&

Distribution

Production HumanResources

ERP System Drivers


7/100

SAP ERP

Executive

Management

Middle

Management

Operational

Management

Operations

FinanceSales

Distribution Production HumanResources

ERP System Drivers


8/100

SAP ERP Example: Core Business Solution Landscape

Customer Systems

Supply

Chain

Management

Warehouse

Management

Systems

Ordering

Transport

planning

System

System of Customer

System of

Carrier

Delivery

Note

Stock

Transfer

Order

Shipment

Goods

Issue

Carrier

Selection

UpdateShipment

Status

Shipment

Plan

Replenishment

Configure

Vehicle

Loads

Request

Accept?

No / Yes

Schedule

Replenishment

Request

to change

sales order

any time

Appointment

In transitReceive

Order

Invoice Invoice

140 different

EDI and ALE

interfaces

CRM

Pricing

Conditions

Promotion

Conditions

Sales

Order

External ABarcode

Reader

in n small

warehouses

1SalesOrder

4

5

6

3

2


9/100


10/100

SAP ERP ERP Drivers

Note: Based on multiple answers per respondent

6%

10%

11%

12%

15%

15%

19%

20%

21%

24%

26%

27%

37%

42%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Unable to Support Growth

Inconsistent Processes

Obsolete Systems

Difficult to Integrate Acquisitions

Business Becoming Global

Unable to Implement New Business Strategies

Business Processes or Systems Not Integrated

Complex, Ineffective Business Processes

Not Responsive Enough to Customers

Cost Structure Too High

Poor Quality/Visibility of Info

Poor/Uncompetitive Performance

Disparate Systems

Systems Not Y2K Compliant

P r o g r a m M

o t i v a t i o n

% Respondents

Source: Deloitte Consulting and Benchmarking Partners

(Based on a study of 62 companies that have gone live with an ERP system)


11/100

SAP ERP Enterprise Resource Planning Systems (ERP)

• ERP systems are the result of business processengineering.

• They are information systems that facilitate theflow of information between all functions within a

business.• They organise and execute the millions oftransactions that are fundamental to many largebusinesses.

• One huge database for storing transaction data.• Eliminate many of the existing legacy systems.


12/100

SAP ERP ERP Characteristics

• Links all business processes automatically

• Reduce inter-processing time (transactionsoccur one time at the source)

• Maintain an audit trail of all transactions• Utilises a common database

• Perform internal conversions automatically (tax,foreign currency, legal rules for payroll)

• Improve customer service by putting data at thefingertips of employees

• Involve employees in the entire functional cycle


13/100

SAP ERP ERP Evolution

1970s

AR

AP

GLPayroll

FMIS

HR

MRP11

DistributionScheduling

Planning

MRP

EDI

ERP

SCM

e-CommerceSFA

CRMe-business

ERP

1980s 1990s 2000s


14/100

SAP ERP

Executive

Management

MiddleManagement

Operational

Management

Operations

Finance

Sales

&

Distribution

Production

Human

Resources

ERP System

Enterprise

Resource

Planning

System


15/100

SAP ERP ERP Benefits

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

On-Time Delivery

Supplier Managment

Transportation/Logistics

Maintenance

Financial Close Cycle

Order Management/Cycle Time

Procurement

Revenue/Profit

Cash Management

IT Cost Reduction

Productivity Improvements

Personnel Reductions

Inventory

T a n g i b l e

B e

n e f i t s

% Respondents With Measurable Results

Anticipated

Actual

Time-based

benefits have

exceeded original

expectations

Source: Deloitte Consulting and Benchmarking Partners

(Based on a study of 62 companies that have gone live with an ERP system)


16/100

SAP ERP SAP R/3: Order Entry IBM Storage

Benchmarks - 110 days after production

Enter pricing data into system

Check customer credit upon order

Enter customer order in system

% Manual order/ship to total # of orders/ships

Generate customer invoice after ship

Respond to customer billing inquiry

Ship evaluation unit from customer request

Ship repair/replacement part

Credit returned drive

Obtain commit date for customer order

Unconstrained SJ manufactured drives

Allocated; non-SJ manufactured drives

Focus Area

9/1/93

Cycle Time

5 - 80 Days

15 - 20 Minutes

30 Minutes

75%

2 - 23 Days

15 - 20 Minutes

3 - 30 Days

3 - 44 Days

1 - 5 Months

2 Hrs -

3 Weeks

Reengineered

Target 10/1/93

SAP

Performance

01/20/95

5 Minutes

Automatic

5 Minutes

0%

1 Day

Real Time

2 Days

2 Days

5 Days

Real Time

5 Minutes

Automatic

15 Minutes

0%

8 Hours

Real Time

2 Days

3 Days

10 Days

Real Time

2 Hrs-3 Weeks


17/100

SAP ERP Toyota’s Benefits

Current

Future

TOPS

POST

EXCEL

Systems

ERPPOST

ERPPOST

ERP ERPALC

ERP ERP ERP ERP ERP

POST

BSS

VTS

VOS

BSS

ALC

VTS

BSS

VTSVTS

VTS

MSAMSA VTS

Benef i ts Lead-

time

Flexi-bility

Cost

Lean

Org.

CreateSales

/Prod’n

Plan

Final

Prod'n

Schedule

Create

Sales

Order

Complete

Finished

Vehicle

Enquiry on

Vehicle

Status

Complete

Delivery to

Dealer

CreateInvoice to

Finance

Company

PaymentFrom

Finance

Company

CreateRetail

Delivery

Record

= No Change = Improvement


18/100

SAP ERP Benefits Achieved

Davenport 2003


19/100

SAP ERP ERP Implementation Budget

Design andimplementation

Software

Trainingand

change management

Hardware

Datacleansing

35%

35%

10%

10%

10%

Hammer 20000


20/100

SAP ERP Lifecycle of ERP Implementations

0% 10% 20% 30% 40% 50% 60%

Funding Over

Benefits Realized

Legacy Turned Off

Capabilities Realized

Stabilization Achieved

Go Live

Never Complete

D e f i n i t i o n

o f C o m p l e t e

% Respondents

Note: Based on multiple answers per respondent Source: Deloitte Consulting and Benchmarking Partners(Based on a study of 62 companies that have gone live with an ERP system)

1%

3%

10%

16%

19%

34%

49%


21/100

SAP ERP WHY Study ERP Systems

• Diffused many “best

practices”

• Changed the nature

of informationsystems function


of jobs in all functional

areas

• Costs are high

• Affects most majorcorporations

• Affects competitor

behaviour • Affects businesspartners requirements


of consulting firms• A tool for

reengineering


22/100

SAP ERP Systems Applications and Products

• SAP AG in 2005 revenues: € 8.5 billion

– 35,873 SAP employees (Dec, 2005)

• 40,000 customers run SAP with over 100,000

installations in 80 countries

• More than 10 million users worldwide

– Biggest company > 300,000 users

– Smallest company < 50 users

• ~ 250 million lines of code

• More than 1,600 partners


23/100

SAP ERP Analyst Rankings


24/100

SAP ERP SAP Revenue


25/100

SAP ERP SAP R/3 American Customers (Curran and Kellar 1998)

• 6 out of top 10 Fortune 500 companies

• 7 out of the top 10 most profitable companies

• 7 out of the top 10 pharmaceutical companies

• 7 out of the top 10 computer companies

• 7 out of the top 10 petroleum companies

• 7 out of the top 10 electronics companies• 7 out of the top 10 chemical companies

• 7 out of the top 10 food companies


26/100

SAP ERP Generic Solution Map – SAP NetWeaver


27/100

SAP ERP Detailed cascaded view


28/100

SAP ERP SAP ECC


29/100

SAP ERP SAP ECC


30/100

SAP ERP SAP ECC


31/100

SAP ERP SAP ERP

Then• Works with relational databases

• 8,900 relational tables

• 15,000 reports• 12,000 screens

• most users only interact with 10 screens

Now

• 37,000 tables


32/100

SAP ERP R/2 Realtime 2


33/100

SAP ERP R/3 Realtime 3


34/100

SAP ERP SAP R/3 Enterprise


35/100

SAP ERP SAP ERP 2005 (ECC)


36/100

SAP ERP SAP ERP 2005


37/100

SAP ERP SAP ERP 2005

SAP ERP

Accounting,

Corporate

Governance,

Financial Supply

Chain,Management

accounting,

SEM, Financial

analytics,

Workforce

analytics,

Operationsanalytics,..

Employee

Relationship,

Lifecycle and

transaction, SAP

e-recruitment,SAP Learning,

…

Travel,

EH&S,

Incentives &

Commissions,

Real Estate, ..

Analytics

HCMCorporateServices

FinancialsmySAP

CRM

mySAP

SRM

mySAP

PLM

mySAP

SCM

Order to cash,Internet Sales

Procure to Pay,

Self-Serviceprocurement,MRO

Design toManufacture

Planning,Make-to-XXX,Dock todispatch

O p e r a t i o n s

Marketingcampaign,Opportunity &Contact, CIC

Strategic

sourcing, Auctioning

Auditmanagement

Coll. demandplanning, Global ATP, SNP, cHub,..


38/100

SAP ERP Product Lifecycle Management


39/100

SAP ERP Supplier Relationship Management


40/100

SAP ERP Supply Chain Management


41/100

SAP ERP Supply Network Planning


42/100

SAP ERP Customer Relationship Management


43/100

SAP ERP Customer Relationship Management

Who are your

most profitable

customers?

How can you attract

more customers

like them?

How do you determine

which customers you

want to acquire or

retain?

How can you efficiently

focus your resources

on the most desirable

customers?

Do you really know which

product your best customers

buy and how they respond to

your promotions and

campaigns?

What are your customers‘

priorities and

preferences?


44/100

SAP ERP

Change Request

Management

SAP Solution Manager –Scenarios

Service Desk

Solution Monitoring

Upgrade of

SAP solutions

Implementation of

SAP solutions

CORE

USINESS

PROCESSES

Delivery of SAP Support Services

Root Cause Analysis


45/100

SAP ERP Industry Solutions

* Available only in mySAP ERP 2004 – not planned for mySAP 2005

Available for mySAP ERP 2004 Available for SAP R/3

SAP for Aerospace and Defense SAP for Healthcare

SAP for Apparel and Footwear* SAP for Higher Education & ResearchSAP for Automotive SAP for Insurance

SAP for Banking SAP for Media

SAP for Beverages SAP for Mining

SAP for Chemicals SAP for Oil & Gas

SAP for Consumer Products SAP for Telecommunications

SAP for Defense and Security SAP for Utilities

SAP for Engineering, Construction & Operations

SAP for Global Trade Management

SAP for High Tech

SAP for Industrial Machinery & Components

SAP for Life Sciences

SAP for Logistics Service Providers

SAP for Mill Products

SAP for Oil & Gas - JVA

SAP for PharmaceuticalsSAP for Postal Services

SAP for Professional Services

SAP for Public Sector

SAP for Railway Services

SAP for Retail


46/100

SAP ERP Integration Solutions - NetWeaver


47/100

SAP ERP Small to Medium Enterprise Solutions


48/100

SAP ERP SAP Key Business Elements

Organizational Unit

Master Data

Transaction

Document

Report


49/100

SAP ERP Definition

• In the SAP System, organizational elements form

structures that represent the legal and

organizational views of a company. These viewsinclude: accounting, manufacturing planning and

execution, materials management, and sales and

distribution.

In summary, the organizational elements and theirstructures form the framework in which all business

transactions are processed.

Definition of Organizational Elements:


50/100

SAP ERP Enterprise Structure Terminology

SAP

EnterpriseEnterprise

WarehousesWarehouses

DepartmentDepartment DivisionDivisionBusiness

Area

Business

Area

Client

CompanyCode

Plant

StorageLocations

SalesOrganization

Division

CompanyCompany SubsidiarySubsidiary

Sales

Organization

Sales

Organization

FactoryFactory


51/100

SAP ERP Definition of Client

• Highest Hierarchical Level in SAP(e.g. a corporation)

• Can be Used to Differentiate between a Development, Quality Assurance, and Production System within R/3

• All Areas of an Organization that are to be Integrated into the SAP

R/3 Production System should be Included under one Client

• Common Set of Rules primarily for external reporting

– Common Tables

– Common Master Files

– Common Data Bases

• Standardized Data Common Across the Client

– a vendor number and name (vendor master data) – a customer is common across the client

– a general ledger number and description

– a material number and description


52/100

SAP ERP Clients in Implementation


53/100

SAP ERP Master Data-Customer Master

Master Data

(Customer Master Data)

General Data

(cross-enterprise)

Sales Data

(only sales-

relevant data )

Financial

Accounting

Data

(only relevant for

company code)


54/100

SAP ERP Master Data: Material Master

Engineering/

Design

Engineering/Engineering/

DesignDesign

Materials

Planning

MaterialsMaterials

PlanningPlanning

Stock in

Plant/Storage

Stock inStock in

Plant/StoragePlant/Storage

PurchasingPurchasingPurchasing

Financial

Accounting

FinancialFinancial

AccountingAccounting

StorageStorageStorage

CostingCostingCosting

Work

scheduling

WorkWork

schedulingscheduling

ForecastingForecastingForecasting

SalesSalesSales

ClassificationClassificationClassification

Warehouse

management

WarehouseWarehouse

managementmanagement

A BXX XX

Material Master Record

Definition:

The material masteris a central data object

in the SAP R/3 System.

It represents

raw materials,

supplies,

expendables,

semi-finished goods,

products,

production resources

and tools

Material Master Record

Definition:

The material masteris a central data object

in the SAP R/3 System.

It represents

raw materials,

supplies,

expendables,

semi-finished goods,

products,

production resources

and tools

Views of the Material Master


55/100

SAP ERP Transaction-Using Master Data

Material Master Material Master

Customer Master Customer Master

Item

10

20

Material

HD-1300

P-103

Quantity

1

2

Ordering Party 1xxx


56/100

SAP ERP Transaction-Using Organisational Units

Material

Master

Material

Master

Customer

Master

Customer

Master

Ordering Party 1xxx

Company CodeCompany Code

Sales

OrganizationSales

Organization

DivisionDivision

PlantPlant

Storage

Location

Storage

Location

Sales Document

Item

10

20

Material

HD-1300

P-103

Quantity

1

2

DistributionChannel

Distribution

Channel


57/100

Introduction to ERP systems and SAP

Financial Accounting

The Global Bike Company


Materials Management

Production Planning


Controlling


58/100

SAP ERP

Global Bike Inc.

Abstract

This material explains the company on

which the introduction material is based

on. It describes its enterprise structure in

detail.

SAP University Alliances

Version 1.0

Authors Stephen Tracy

Bret Wagner

Stefan Weidner

ProductSAP ERP

LevelBeginner

Focus

Global Bike Inc.Integration

Gl b l Bik I t d


59/100

SAP ERP Global Bike Incorporated

• Company in the bicycle business

• Initially buys and re-sells different lines of

bicycles

• Sells to both wholesale and Internet –

procure and distribute

• Later acquires a production facility to

manufacture its own product – produce

and distribute

C B i P


60/100

SAP ERP Core Business Processes

Global Bike Inc.

• Sell – Sales and Distribution (SD)

• Buy – Procurement (MM)

• Plan – Production Planning (PP)

• Make – Manufacturing Execution (PP)

• Track – Financial Accounting (FI)• Track – Controlling (CO)

T A h f L i


61/100

SAP ERP Two Approaches of Learning

• Standard Training

– Level 1: Introductory

– Level 2: Business processes

– Level 3: Configuration

• Business Process Integration Approach

– Cross functional

– Understand business processes and their

relationship to SAP's organizational structure

– Highlight integration/configuration

E t i St t (Gl b l Bik I )


62/100

SAP ERP Enterprise Structure (Global Bike Inc.)

Plant

Client

Chart of

Accounts

Company

Code

Fiscal Year

Variant

Credit Control

Area

PurchasingOrganization

Purchasing

Group

Shipping

Point

Sales

Organization

Distribution

ChannelDivision

Sales Area

Controlling

Area

SL10 SL20


63/100

Sales and Distribution (SD)

S l P


64/100

SAP ERP Sales Process

Pre -Sales ActivitiesPre -Sales Activities

Sales Order

Processing

Sales Order

Processing

Inventory

Sourcing

Inventory

Sourcing

ShippingShipping

BillingBilling

Invoice

PaymentPayment

S l P P S l


65/100

SAP ERP Sales Process – Pre-Sales

• Pre-Sales is responsible for establishing andmaintaining customer relationships

• Pre-Sales activities could include:

– Creating and tracking customer contacts

– Mailing campaigns – Answer customer questions received by fax email etc.

– Inquiries

– Quotations

• Pre-sales information to plan and evaluate yourmarketing and sales strategies and as a basis for

establishing long term business relationships with

your customers

SAP ERP S l P S l O d P i


66/100

SAP ERP Sales Process – Sales Order Processing

• Employees in the company take orders

through a variety of mediums. – Phone

– Fax

– Internet

• Standard Order usually contains: – Customer and material details

– Pricing conditions for each item

– Delivery dates and quantities

– Shipping information

– Billing information

SAP ERP Sales Process Procurement


67/100

SAP ERP Sales Process – Procurement

• In this process in Sales and Distributionyou can:

– Check the availability of ordered goods and

– Publish the demand in material management.

• Materials Management (MM) organises and monitorsthe procurement process. This includes:

– Inhouse produced goods

– Externally produced goods

:

SAP ERP Sales Process Shipping


68/100

SAP ERP Sales Process – Shipping

• Shipping process begins when

a delivery document is created.

• The delivery document controls shipping

sub process:

– Creating outbound deliveries

– Picking

– Packing

– Posting goods issue

• Data from the sales order is copied to

the delivery document

SAP ERP

Sales & Distribution Delivery


69/100

SAP ERP

..........................

..........................

..........................

. . . . . . .

. . . . . . .

Warehouse

• Manual Packing

• Shipping papers • Goods issue

Sales

order

• Picking

• Updating inventory

• Updating general ledger

Delivery

document

• Creating delivery

documents

..........................

..........................

..........................

. . . . . . .

. . . . . . .

..........................

..........................

..........................

. . . . . . .

. . . . . . .

Sales & Distribution – Delivery

SAP ERP Sales Process Billing


70/100

SAP ERP Sales Process – Billing

• When you create a billing document, datais copied from the sales order and the

delivery document to the billing document

• Billing supports:

– Creating invoices for deliveries and services

– Creating credit and debit memos

– Canceling previously posted billing documents

– Automatically transferring billing document datato accounting

to

Invoice


71/100

SAP ERP Sales Process Payment


72/100

SAP ERP Sales Process – Payment

• The payment process is part

of the the financial accounting module.

• Payment process supports:

– Posting payments against invoices

– Reviewing differences

SAP ERP

Sales & Distribution End to End Processes


73/100

SAP ERP

MM

AA

TT

EE

RR

II

AA

LL

SS

MM

AA

NN

AA

GG

EE

MM

EE

NN

TT

Pre-SalesPre-Sales

Sales Order Sales Order

ProcessingProcessing

DeliveryDelivery

BillingBilling

Customer payment/Customer payment/Financial AccountingFinancial Accounting

PickingPicking

Accounts

Receivable

Accounts

Receivable

Inventory SourcingInventory Sourcing

ContractContract

SS

AA

LL

EE

SS

II

NN

FF

OO

RR

MMAA

TT

II

OO

NN

SS

Y YSS

TT

EE

MM

InvoiceInvoice

Order Order

QuotationQuotation

DeliveryDelivery Goods IssueGoods Issue

Material Stock

Account

Material Stock

Account

Sales & Distribution – End to End Processes

SAP ERP Enterprise Structure


74/100

SAP ERP Enterprise Structure

• Defining your organizational structure in

SAP System is an important step. It

requires thorough analysis of how your

organization wants to run your business.

Shipping

Enterprise StructuresinSales andDistribution

Pre-Sales Activities

SalesOrder Processing

Procurement

Payment

Billing

Invoice

SAP ERP Organisational Units


75/100

SAP ERP Organisational Units

DocumentRR / / 33ll Company codeCompany code

ll Sales AreaSales Area

Sales organizationSales organization

DistributionDistribution channelchannel

DivisionDivision

ll PlantPlant

ll Storage locationStorage location

ll shipping pointshipping point

SAP ERP Organisational Units Company Code


76/100

SAP ERP Organisational Units – Company Code

• Legal entity and independent accountingunit

• At company code level you create:

– balance sheets required by law

– profit and loss statement

Company code

SAP ERP Organisational Units – Sales Organisation


77/100

SAP ERP Organisational Units – Sales Organisation

• A sales organization is responsible for:

– distributing goods and services

– negotiating sales conditions

– products liability and recourse

• A sales organization is uniquely assigned to acompany code.

• A company code can have more than one sales

organisation

• In sales statistics, the sales organization is the

highest summation level.

Sales organization

SAP ERP Organisational Units – Distribution Channel


78/100

SAP ERP Organisational Units – Distribution Channel

Distribution Channel is:

• A means for sales materials to reach the

customer

• Represents the companies strategy to distribute

products and service to customers – Wholesale trade

– Retail trade

– Internet trade

• A sales organisation must

have at least one

distribution channel

Sales organization

DistributionChannel1 DistributionChannel2

SAP ERP Organisational Units – Division


79/100

SAP ERP Organisational Units – Division

• A division is used to group materials andservices

– For example a product line (motor cycles,

services, spare parts)

• A sales organisation can have several

divisions but requires at least one

Sales organization

Division 1 Division 2

SAP ERP Organisational Units – Sales Area


80/100

SAP ERP Organisational Units – Sales Area

• A sales area is a combination of the sales

organization, distribution channel, and division. Itdefines the distribution channel a sales

organization uses to sell products from a certain

division.

Salesorganization

Distributionchannel

Division

2 Retail trade

2 Motorcycles 3 Computers 3 Computers

5 Internet

2 Berlin

1 Pumps

1 Wholesaletrade

2 Motorcycles

1

2

2

1

2

3

1

5

3

2

1

2

2

1 Frankfurt

1

1

Salesareas

SAP ERP Organisational Units – Plant and Storage Locations


81/100

SAP ERP Organisational Units Plant and Storage Locations

• A plant location is where material stock is kept.

• Can be used in all areas of logistics – Materials Management – where stock is stored

– Production Planning – a manufacturing facility

– Sales Distribution – where material and services are

distributed from (corresponds with a distribution centre)

(Delivering) plant

Storage location

ABBC

B

11

Plant 1 Plant 2

21

22

Plant 3

SAP ERP Organisational Units – Shipping Point


82/100

SAP ERP Organisational Units Shipping Point

• The shipping point is the highest-level organizational unit

of shipping that controls your shipping activities.• Each outbound delivery is processed by one shipping

point.

• The shipping point can be a loading ramp, a mail depot,

or a rail depot. It can also be, for example, a group ofemployees responsible (only) for organizing urgent

deliveries.

• The shipping point is assigned to one or more plants.

Plant 2

shipping point

Plant 2

shipping point

SAP ERP Customer Master


83/100

SAP ERP

General data

Sales & Distribution data

Company code data

Customer Master • The customer master contains all customer-related data

necessary for processing orders, deliveries, invoices, and

customer payments.

• Customer master information is shared between the

accounting and sales and distribution departments.

• The customer master groups data into categories:

general data, sales and distribution data, and company

code data.

SAP ERPMaster Data in Sales & Distribution –

C t M t & B i P t


84/100

SAP ERP

Customer master records can be defined as business

partners. The following four partners are mandatory in the

sales order:

Customer

Master

Ship-to party

Payer Bill-to party

Sold-to party

Customer Master & Business Partners

SAP ERPMaster Data in Sales & Distribution –

C t M t


85/100

SAP ERP

General

Data

Sales Area

Data

Company Code

Data

Customer Master



86/100

SAP ERP

Classification

Operating Figures

Sales Prospecting

Account Control

Tax Information

Reference Data/Area

Control Data

Address

CommunicationAddress

View Field Groups

Marketing

General

Data:

Customer Master



87/100

Name

Telephone

Department

Contact

Person

Unloading PointCustomer Factory Calendar UnloadingPoints

View Field Groups

Payment

Transactions

Bank Details

Payment Transactions

General

Data:

Customer Master

SAP ERPCustomer Master


88/100

View Field Groups

Account ManagementInterest Calculation

Reference Data

AccountManagement

Payment Data

Automatic Payment Transactions

Payment Advice Notes

Payment

Transactions

Export Credit InsuranceInsurance

Dunning Data

Correspondence

Payment Notices ToCorrespondence

CompanyCode Data:


89/100



90/100

Partner FunctionCustomer Number

Category

TypeOutput

View Field Groups

Partner Function

Sales and

Distribution

Data:

SAP ERP Material Master


91/100

The material master contains all data required todefine and manage material. It integrates data from

engineering, manufacturing, sales and distribution,

purchasing, accounting, and other departments.

The material master is used as a source of data for

sales order processing throughout the customer order

management cycle.

General data

Purchasing data

Accounting data

Sales data

Manufacturing data

(etc.)

SAP ERP Pricing Master


92/100

Conditions

(PR00)

Price list Material price

Customer-specific

Other

Prices

Customer (K007)

Material Price group

Material pricing group

Customer/Material pricing group

Customer/Material group (K030)

Others

Discounts/surcharges

Pricing is carried out automatically based on predefined prices,discounts, and surcharges.

Pricing Master

SAP ERP SD Master Data


93/100

SD Master Data

Customer Master

Material Master

Sales Condition

SAP ERP Business Process Flow in SAP


94/100

InvoiceDeliveryOrder

Document flow of a sales document

Order 900

. Delivery 80000459

. . Picking request 17951109

. . GD goods issue: delvy 49001828

. . Invoice 90000333

. . . Accounting document 100000276

Payment

Sales documents represent transactions in the system.

They form a chain of related documents.

The entire chain of documents creates a document flow.

The system copies data from one document into another to reduce dataentry and make problem resolution easier.

SAP ERP Incompletion Log


95/100

p g


96/100

Organisational Units

Sales and Distribution Process

Master Data

Internet and Sales

Reporting

SAP ERP Reporting in Sales and Distribution


97/100

p g

Information sources in Sales and

Distribution

l Lists and reports

online lists and online reporting

worklists

document flow

l Sales Information System

information structures

standard analyses

List / worklist

SAP ERP Sales Information Systems


98/100

y

SAP ERP Lists and Reports


99/100

p

SAP AG 1999

l Online lists

provide data from documents

display documents, for example,

– for a customer or a material

– with a specific status

allow you to review and changedocuments

Backorders

Openquotations

l Worklists

display work that needsto be processed

allow you to organize tasks into efficient

work units

Delivery list

Billing due list

SAP ERP Document Flow


100/100

InvoiceOutbound

Delivery

Standard

order

Accounting

document

Standard order 6839

. Outbound delivery 80002832

. . WMS transfer order 482

. . GD goods delivery: delvy 4900001537

. . Invoice 90005371

. . . Accounting 100001276

Document

Documents

Intro to Erp Sap