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Interviewing Your Subject Matter
Expert
How to Get What You Need to Build What
They Want
So what am I going to do this weekend…
We need it by…
You’ve got mail!
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Lorem Ipsum
Why me?
Same goal…different pictures!
• Given data collection tools, discuss techniques
required to interview the subject matter expert.
• Given data collection tools, discuss the process
of an interview.
Objectives
Subject Matter Expert
Defines the process
Defines the
workflows
Provides the
technical
documentation
Provides samples…
Reviews the designs
Instructional Designer
Design a program
proposal
Creates screen
templates
Oversees the ISD
process
Participates in the
evaluation process
The Clash
Their piece of the puzzle.
LISTEN!!!
https://blog/djangolabs.com
Their piece of the puzzle.
Sample
Help them see the picture!
Arrange the process!
Continue the Process
Together, you will be great…
…and you get the thumbs up!!!
References
Allen, M. (2003). Guide to e-Learning. Hobeken, NJ: John Wiley &
Sons.
Lambe, J. (2005). Conducting successful SME interviews. STC
UUS Community Newsletter, 11(4). Retrieved from
http://www.stcsig.org/usability/newlsetter/0505-sme.html.
Moore, C. (2009). Action mapping (Web log message). Retrieved
from http://blog.djangolabs.com/whats-wrong-with-thinking-
goals/#slideframe_1.
Radtke, P. H., Frey, P. R. (1997). Sea stories: A collaborative tool
for articulating tactical knowledge. Paper presented at the
Interservice/Industry Training, Simulation, and Education Conference;
Orlando, FL.
