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 PROJECT REPORT ON RECIEVABLES MANAGMET OF SAINT GOBAIN LTD 2010-2011 SUBMITTED BY: SAURABH TYAGI C-23 SUBMITTED TO: MR GAURAV SHREEKANT

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 PROJECT

REPORT ON RECIEVABLESMANAGMET OF

SAINT GOBAINLTD

SUBMITTED BY:

SAURABH TYAGI

C-23

SUBMITTED TO:

MR GAURAV

SHREEKANT

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  ACKNOWLEDGEMENT

Apart from the efforts of me, the completion of this project depends largely on

the encouragement and guidelines of many others. I take this opportunity to

express my gratitude to the people who have been instrumental in the successful

completion of this project.

I would like to show my greatest appreciation to MR MITHLESH PANDEY

and MR GAURAV SHREEKANT. I say thank you for his tremendous supportand help. I feel motivated and encouraged .

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TABLE OF CONTENT

SNO CONTENTS PAGE NO

1 COMPANY’S OVERVIEW

2 COMPANY’S STRUCTURE

3 COMPANY’S ACTIVITIES

4 RECIEVABLES MANAGEMENT

5 DESCRIPTION OF COMPANY’S RECIEVABLES

MANGMENT POLI CY

6 SALES ANALYSIS OF 4 MONTHS

7 OBSERVATION

8 CONCLUSION

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  ABSTRACT

SAINT GOBAIN GLASS LTD appointed interns to understand the

receivables position of their company. I was asked to analyze the data of the

 past six months starting from October’10 to March’11. I had to analyze the

debtors’ payment pattern for that period and find out the reasons why there was

a delay in receiving payments from the debtors’

OBJECTIVE OF THE STUDY:

• Compare Actual Date of Receipt from customers with the Payment Due

Date.

• Find out the number of days delay in receiving the payment.

• Compute the interest cost @12% for the number of days delayed.

• Find out the reason for delay in case of each invoice.

• Analyze the reasons.

• Find out the impact of each reason.

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COMPANY’S OVERVIEW

Saint-Gobain S.A. is a French multinational corporation, founded in 1665

in Paris and headquartered on the outskirts of Paris at La Défense and

in Courbevoie. Originally a mirror manufacturer, it now also produces a varietyof construction and high-performance materials.

The company has its head office in Les Miroirs in La Défense and

in Courbevoie. The 97-metre (318 ft) building served as the company head

office since 1981.

COMPANY’S HISTORY

The company was founded in October 1665 as Manufacture royale de glaces demiroirs under the direction of French minister of finance Jean-Baptiste Colbert.

The company, which had the informal name Compagnie du Noyer from the

 beneficiary of the monopoly granted to it, the financier Nicolas du Noyer,

a receveur  of taxes of Orléans, was created for a period of twenty years and

would be financed in part by the State. Since the middle of the 17th century,

luxury products such as silk textiles, lace and mirrors were in high demand. In

the 1660s, mirrors had become very popular among the upper classes of society:

Italian cabinets, ballrooms, châteaux and ornate side tables and pier-tables weredecorated with this expensive and luxurious product. At the time, however, the

French were not known for mirror technology; instead Venice was known as the

world leader in glass manufacturing, controlling a technical and

commercial monopoly of the glass and mirror business.

Saint-Antoine under the French company began to rival those of Venice. The

French company was capable of producing mirrors that were 40 to 45 inches

long, which at the time was considered impressive. Competition between France

and the Venetians became so fierce that Venice considered it a crime for anyglass artisan to leave and practice their trade elsewhere, especially in foreign

territory.

In 1683 the company's financial arrangement with the State was renewed for 

another two decades. However, in 1688 the rival Compagnie Thévart was

created, also financed in part by the state. Compagnie Thévart used a new

 pouring process that allowed it to make plate glass mirrors measuring at least

60 inches long by 40 inches wide, much bigger than the 40 inches

the Compagnie du Noyer could create.

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For seven years, the two companies were in competition until, in 1695, the

economy slowed down and their technical and commercial rivalry became

counterproductive. Under an order from the French government the two

companies were forced to merge together, creating the Compagnie Plastier .

In 1702 Compagnie Plastier declared bankruptcy. A group of Franco-

Swiss Protestant bankers rescued of the collapsing company changing the name

to Compagnie Dagincourt . At the same time the company was provided royal

 patents which allowed it to maintain a legal monopoly in the glass

manufacturing industry up until the French Revolution.

1789-1910: Industrial Revolution

In 1789, as a consequence of the French Revolution, the state financial and

competitive privileges accorded to Compagnie Dagincourt were abolished. The

company now had to depend on the participation and capital of private

investors, although it continued to remain partly under the control of the French

state.

In the 1820s, Saint-Gobain continued to function as it had under the Ancient

Regime, manufacturing high quality mirrors and glass for the luxury market.

However, in 1824, a new glass manufacturer was established in Commentary,

France and in 1837 several Belgian glass manufacturers were also founded.

While Saint-Gobain continued to dominate the luxury, high quality mirror and

glass markets, its newly created competitors focused their attention on making

medium and low quality products. By manufacturing products of such quality,

mirrors and glass became affordable for the masses. In response the company

extended its product line to include lower quality glass and mirrors.

In 1830, just as Louis-Philippe became King of the newly restored French

Monarchy, Saint-Gobain was transformed into a Public Limited Company and

 became independent from the state for the first time.

While mirrors remained their primary business, Saint-Gobain began to diversify

their product line; glass panes for skylight, roofs and room dividers, thick 

mirrors, semi-thick glass for windows, laminated mirrors and glass, and finally

embossed mirrors and window panes. Some of the more famous buildings that

Saint-Gobain contributed to during that period were the Crystal Palace in

London, le Jar din des Plantes, les Grand et Petit Palais and les Halles in Paris,

the Milan railway station and buildings in Philadelphia, Sydney and New York.

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COMPANY’S STRUCTURE

  Committees

Executive committee

• Pierre-André de Chalendar, CEO

• Lourent Guillot, CFO

• Bernard Field, Corporate Secretary

• Guillaume Texier, President of Corporate Planning,

Secretary of the Executive Committee

 

General management committee

• Pierre-André de Chalendar, Chairman and Group CEO

• Laurent Guillot, Group CFO

• Paul Neeteson, General Delegate to Germany and

Central Europe

Benoît Bazin, President of the Building Distribution•  Jean-Claude Breffort, President of Human Resources and

International Development

• Gilles Colas, General Delegate to the North America

Region

• Emmanuel Normant, General Delegate to the Asia-Pacific

Region

•  Jérôme Fessard, President of the Packaging Sector

Bernard Field, Corporate Secretary•  Jean-Pierre Floris, President of the Flat Glass Sector

• Claude Imauven, President of the Construction Product

Sector

•  Jean-François Phelizon, Advisor to the CEO

• Didier Roux, President of Research and Development

• Guillaume Texier, President of Corporate Planning

 

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Saint-Gobain's activities.

Focusing on the habitat and construction markets has make it possible to

implement major growth synergies within a more integrated Group, thereby

optimising operational performance via cost savings.

Construction Products include the Insulation, Gypsum, Exterior Products,

Pipework and Industrial Mortars activities. Their complementary nature allows

the Group to meet the needs of every field of activity in both the new

construction and renovation sectors.Innovative materials cover Flat Glass (flat glass manufacture, transformation

and distribution of glass for the building industry, automotive glazing andspecialities). These also include High-Performance Materials taking in the

Ceramics & Plastics, Abrasives and Textile Solutions activities with

developments in the fields of housing, energy and the environment.

Building Distribution, which grew out of the two subsidiaries POINT.P and

Lapeyre acquired in 1996, is Europe's leading building materials distributor and

the N°1 distributor for tiles in the world.

Packaging, the world’s second-ranking producer of glass containers, makes

 bottles and jars for foodstuffs and beverages.

INNOVATIVE MATERIALS

With more than 60,000 employees in 45 countries, the Innovative Materials

Sector has access to a unique portfolio of materials and processes for the

homebuilding and industrial markets

Leveraging innovation as a powerful growth driver, the Innovative Materials

Sector is spearheading Saint-Gobain's advance in over-the-horizon technologies.

In the area of High-Performance Materials, it offers a broad array of innovative

technologies in three main types of materials: ceramics, performance polymersand glass fabrics.

The Flat Glass division produces a range of highly effective products in terms

of energy-saving, environmental protection, safety, comfort and aesthetics.

Innovative Materials Sector eight core businesses:

- Abrasives

- Ceramic materials

- Plastics

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- Textile solutions

- Flat glass manufacturing

- Processing of glass for the building industry and domestic appliances

- Processing of glass for the automotive and mass transit markets

- Solar energy solutionsThe Innovative Materials Sector is European or world leader in each of its nine

activities nine core businesses.

Key facts and figures

- More than 65% of the Group's R&D budget

- More than 60,000 staff in 45 countries

- Saint-Gobain equips 1 residential property out of 3 with

insulating glazing in Europe.- Saint-Gobain supplies the glazing for 1 car out of 2 in

Europe

Construction Products

The Construction Products Sector provides solutions adapted to every type

of requirement: acoustic and thermal insulation, exterior wall covering,roofing, interior and exterior fittings and piping.

Construction Products Sector activities:

- Gypsum: plasterboard and lightweight construction systems, gypsum plasters

including formulated plasters for building and industrial applications, ceiling

systems including insulating and acoustic solutions and other products for 

interior fittings.

- Insulation: glass wool, rock wool and insulating foams.

- Exterior Products: asphalt shingle tiles for roofing, PVC clapboard, fibre

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cement sidings, barriers, balustrades and terrace materials.

- Industrial Mortars: external wall rendering, floor-tiling products, technical

mortars and insulation systems adapted to each type of building works.

Building Distribution

With a network of around 4,100 sales outlets, Saint-Gobain Distribution

Bâtiment is Europe’s leading distribution network of building materials, the n°1

European distributor of plumbing, heating and sanitaryware products and the

n°1 tile distributor in the world.

The Building Distribution Sector from Saint-Gobain is made up of networks of 

strong and complementary trading brands whether they are generalists or 

specialists, aimed at tradesmen, small and medium-sized enterprises, individualswith a project or large companies. It serves the new building, renovation and

major building improvements markets.

Rooted in its local market, each brand has a unique position to meet the specific

needs of each type of customer and market. Together, they contribute to the

strength of the entire business. Through sharing experiences between brands,

creating synergies and putting the customer at the heart of its strategy, the

Sector intends to get the most from its size, its diversity, its teams’ experience

and their ability to react on a local level.Building Distribution trading brands

include:

In France In the United

Kingdom

Point.P Matériaux de

construction

La Plateforme du

Bâtiment

CEDEOSFIC

 Jewson

Graham

Ashworth

Gibbs and Dandy

MinsterCeramic Tile

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Asturienne

PUM Plastiques

Point.P Travaux

Publics

Dispano

Lapeyre

K par K 

Distributors

International

Decorative

International

 Timber

Ideal Bathrooms

Greenworks

In Germany In the Nordics

Raab Karcher

Plattform Handwerker-

FachmarktBalzer Group

Gallhöfer

Oskar Huber

Isobau

Dämmisol

Muffenrohr

Dahl

Optimera

Monter

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Packaging

With more than 15,000 people working at 60 manufacturing sites worldwide,

the brand Verallia is a worldwide leader, specializing in glass containers for the

food and beverage industry.

Ranked 2nd in the world for glass bottles and jars, Verallia has a sales presencein 46 markets throughout Europe, North America and Latin America. As the

world's leading supplier of bottles for the wine and spirits markets and jars for 

the food market, Verallia also has strong regional positions in the beer, juice,

soft drinks, and mineral water and oil markets.

Verallia is built upon a unique and successful business model that combines

strength and proximity: the strength of a worldwide manufacturing and sales

network, and the proximity that is cultivated everyday with its customers and

 business partners.

Key figures

- 15,000 employees

- 25 billion bottles and jars manufactured worldwide

- Six technical centers throughout the world

- 20,000 customers worldwide

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Finance

The Combined Ordinary and Extraordinary Shareholders' Meeting of 

Compagnie de Saint-Gobain’s were held on Thursday, June 9, 2011, in Paris.

Stock price

SGO: 42.475 € +1.24%

CAC40: 3,842.70 +0.68%

Paris, Jul. 22, 2011at 17:35:00

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Stock information

Paris stock exchange

Code ISIN: FR0000125007

Latest quote at Paris stock exchange

 

Session on Jul. 22, 2011 Saint-Gobain CAC 40

Price at 17:35:00 42.475 3,842.70

Previous close 41.955 3,816.75

Change +1.24% +0.68%

Opening price 42.620 3,855.43

Day high 43.010 3,866.34

Day low 42.110 3,817.61

Weighted average session

price

42.666

Volume - Traded equity 1,781,143

shares

€3,245 M

 

Benchmarks

Year high 28/04/2011

47.640

16/02/2011

4,169.87

Year low 10/01/2011

37.470

18/07/2011

3,645.79

Price on Dec. 31, 2010 38.500 3,804.78

Change since Dec. 31, 2010 10.32% 1.00%

RECEIVABLES MANAGEMENT

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A Receivable is the money owed to a company by a consumer for products and

services purchased on credit. This is usually treated as a current asset of 

accounts receivable after the customer is sent an invoice. Accounts receivable

are known by various names, such as accounts receivable aging, days

receivable, accounts receivable turnover and invoice factoring.

Accounts receivable are reported on the balance sheet of the seller at net realizable value, which is the net amount the seller expects to collect.

According to the experts, receivable or invoice factoring is one of a series of 

accounting transactions. These accounting transactions deal with the billing of 

customers who owe money to a person, company or organization for goods and

services purchased.

With businesses looking for improved bottom line performance, better 

receivables management, collections is a key focus area along with timely and

accurate billing for organizations across industries.

It can be argued that revenue generation is the most critical function of a

company. Every company expends substantial resources to generate increasing

levels of revenue. However the revenue must be converted into cash. Cash is the

lifeblood of any company. Every rupee of a company’s revenue becomes a

receivable that must be managed and collected in time. Therefore the staff and processes that manage your receivables are asset to a company.

Benefits of effectively managing the Receivables are:

Increased Cash Flow

Higher Credit Sales and Margin

Reduced Bad Debts Loss

Lower Administrative cost in the entire revenue cycle

Decreased deduction and concession losses

Reduced Interest Loss

CREDIT POLICY

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When a sale takes place they are generally on credit basis i.e. the customer is

given certain period of time to pay back the seller. Each company has its own

way of providing credit to its customers. This is called as the CREDIT

POLICY of the company. The credit terms of the company should beaccording to the competitive market situation otherwise the loss of customers

could prove costly to the company.

Components of Credit Policy:

• Development of credit standards

• Credit Terms including credit period allowed and cash discount

• Credit Limit allowed to customers

• Collection Procedurehow long to wait past due date to initiate collection efforts

methods of contact

whether and at what point to refer account to collection agency

Determinants of credit period:

• Market competition

• The financial power of the buyer 

• Customer type (i.e. wholesaler, retailer or final consumer)• Credit Risk 

• Consumer Demand

• Cost, Profitability and Standardization.

COMPANY’S RECEIVABLES MANGEMENT POLICY:

SAINT GOBAIN GLASS LTD monitors its receivables and manages them on

a monthly basis. As mentioned before it has divided its sales team in to differentgroups. SAINT GOBAIN GLASS LTD monthly basis analyzing the

outstanding of each group and in that each manager. They prepare a collection

 plan for each manager on a monthly basis. Once the month ends the manager 

has to fill the actual statistics of collection done by him. Now an easy

comparison is possible with the planned figures and the actual collection

figures.

EFFECTS OF IMPROPER RECEIVABLES MANAGEMENT

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The following mentioned below are the ill effects of not properly managing the

receivables of the company:

If the money from the debtors don’t come on time the operating cycle of 

the company will be affected

The company will not be able to pay back its Creditors on time.

In case of shortage of money the company would be forced to take bank 

loan.

This would in turn increase the fixed cost incurred by the company in the

form of bank interest.

Each company has some monetary obligations on a monthly basis. If the

collections due for that particular month are not received then the

company would become incapable of fulfilling those monetaryobligations and statutory payments.

Some of the statutory payments are sales tax, custom and excise duties

 payments. Some of the monetary obligations are office rent, factory rent,

salaries to employees etc.

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SALES ANALYSIS - MONTH WISE

* Figures of different segments are in Rupees

The table above represents the entire Sales of the company over the

  period of October’10 to March’11. The sales figures have been

  bifurcated in to Government, Non Government and Export clients.

The contribution of each customer has been calculated in terms of 

 percentage to the total sales.

When the sales of the six months are compared it is found that the

highest sales has taken place in the month of November’08 with

Rs.163, 559,415.54

AL

S

NA

YSI

S

OCT NOV DEC JAN FEB MA

OV

T40,700,031.41

64,058,038.5

5

57,669,710.9

5

61,977,111.0

0

51,910,679.0

0

57,019,

0

% 25.89% 39.16% 40.10% 52.41% 44.50% 42.94

ON

OV

T

39,174,873.3338,710,095.1

0

31,725,054.4

0

42,939,670.9

8

23,159,699.1

2

42,074,

4

% 24.92% 23.67% 22.06% 36.31% 19.85% 31.68

XP

RT77,355,437.84

60,791,281.8

9

54,432,944.1

3

13,328,100.4

1

41,584,006.8

5

17,906,

6

% 49.20% 37.17% 37.85% 11.27% 35.65% 13.48

OT

AL157,230,342.58

163,559,415.

54

143,827,709.

48

118,244,882.

39

116,654,384.

97

117,000

20

18

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Observations:

• In the month of October’10 we have majority of Export Sales with49.20% followed by Government organizations are next with 25.89%,

however Non Government is slightly less with 24.92%.

• In the month of November’10, Government Segment comes to the top

with 39.16% sales. Export Sales stand second with 37.17% again

sending Non-Government in the third position with 23.67%.

• In the month of December’10 the major sale has been contributed by

Government organizations with 40.10%. The same has been repeated

in the month of January’11 with Government segment toppings the

sales with 52.41%.

• In the month of February’11 the sale of Non-Government segment

drastically reduced to 19.85%, where as Government segment stayed

on top with 44.50% sales.

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• In the month of March’11 Non-Government sector recovered by

increasing it sales to 31.68%. Government Segment had a sales of 

42.94%

Sales v/s Collection Analysis

For the month - OCTOBER Invoice

Amount

Amt Rcvd on

Time

Amt Rcvd Post

Due DatePending Amt

157,230,342.5

8 39,806,017.14 101,243,557.78 18,184,295.94

100% 25.32% 64.39% 11.57%

The table represents of the entire sales in the month of October ’10 how

much was collected on time and how much was collected post due date,

finally leaving the pending amount yet to be received. The data has also

 been graphically represented with a pie chart.

It is observed that out of the entire sales around 25.32% was collected

on time where as 64.39% was collected post due date leaving with

11.57% still pending.

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Sales v/s Collection Analysis

For the month - OCTOBER 

OCT Invoice AmtAmt Rcvd

on Time

Amt Rcvd

Post Due

Date

Pending

Amt

GOVT 40,700,031.41 3,448,944.00 30,740,450.95 7,075,050.05

% on

Sales100% 8.47% 75.53% 17.38%

NG 39,174,873.33 4,850,687.49 28,554,100.48 5,765,218.40

% on

Sales100% 12.38% 72.89% 14.72%

EXPORT 77,355,437.8431,506,385.6

541,949,006.35 5,344,027.49

% on

Sales100% 40.73% 54.23% 6.91%

OCT

TOTAL

157,230,342.5

8

39,806,017.1

4

101,243,557.7

8

18,184,295.9

4

% on

Sales100% 25.32% 64.39% 11.57%

* Figures of different segments are in Rupees

Observations:

• The Total Government Sales was Rs. 40,700,031.41 out of which

Rs.3,448,944.00 was received on or before due date and Rs.

30,740,450.95 was received post due date.

• The Total Non Government Sales comprises to Rs.39, 174,873.33 out

of which Rs.4, 850,687.49 came on time Rs. 28,554,100.48 was

delayed.

• The Total Export Sales amounts to Rs. 77,355,437.84 out of which

Rs. 31,506,385.65 was received on time and Rs. 41,949,006.35 were

delayed.

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• The Pending amount for the month of October’10 is Rs.18,

184,295.94.

• It has been observed that 8.47% of the government customers pay on

time where as 12.38% non government customers pay on time,

however export is at the top with around 40.73% customers paying ontime.

• When it comes to paying post due date government customers are on

top with 75.53% and Non Government customers are right behind

them with 72.89%.

• Comparatively it can be said that export clients have only 54.23%.

• When compared with non government and government segment

export segment has a better performance in terms of paying on time.

The Graph above is the representation of the percentage of amount

received on or before due date, amount received post due date and thepending amount for each of the different segments.

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INTEREST COST ANALYSIS for the month of OCTOBER – by

segment

Observations:

• The Total Financial Loss in the month of October ’10 is of Rs.

2,386,814.45• The Interest cost incurred for Export amounts to Rs. 556,241.79

• The interest cost incurred on Non Government Organizations is Rs.

743,220.09

• The Interest cost barred by the company on Government

Organizations is

Rs. 1,087,352.56

• It is thus observed that Government Organizations cause around

45.56% Financial Loss as compared to Non Government with a

31.14% and Export with a 23.30%.

Sales v/s Collection Analysis

For the sales of the month - NOVEMBER 

Invoice

Amount

Amt Rcvd on

Time

Amt Rcvd Post

Due DatePending Amt

163,559,415.5

4 75,485,650.26 76,018,672.22 10,423,905.39

100.00% 46.15% 46.48% 6.37%

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The table represents of the entire sales in the month of November ’10 how

much was collected on time and how much was collected post due date,

finally leaving the pending amount yet to be received. The data has also

 been graphically represented with a pie chart.

It is observed that out of the entire sales around 46.15% was collected

on time where as 46.48% was collected post due date leaving with

6.37% still pending.

Sales v/s Collection Analysis

For the month - NOVEMBER 

NOV Invoice AmtAmt Rcvd

On Time

Amt Rcvd

after due

date

Pending Amt

GOVT 64,058,038.55 5,404,305.0050,664,833.2

75,969,315.76

% on 100% 8.44% 79.09% 9.32%

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Sales

NG 38,710,095.1022,066,022.8

0

12,244,902.8

53,513,548.81

% on

Sales

100% 57.00% 31.63% 9.08%

EXPORT 60,791,281.8948,015,322.4

6

13,108,936.1

0941,040.82

% on

Sales100% 78.98% 21.56% 1.55%

NOV

TOTAL

163,559,415.5

4

75,485,650.2

6

76,018,672.2

2

10,423,905.3

9

% on

Sales100% 46.15% 46.48% 6.37%

* Figures of different segments are in Rupees

Observations:

• The Total Government Sales was Rs. 64,058,038.55 out of which Rs.

5,404,305.00 was received on or before due date and Rs.

50,664,833.27 was received post due date.

• The Total Non Government Sales comprises to Rs. 38,710,095.10 out

of which Rs.22, 066,022.80 came on time Rs. 12,244,902.85 was

delayed.• The Total Export Sales amounts to Rs. 60,791,281.89 out of which

Rs. 48,015,322.46 was received on time and Rs. 13,108,936.10 were

delayed.

• The Pending amount for the month of November is Rs. 10,423,905.39

• The government clients are very much inconsistent in paying back on

time as compared to non government and export clients.

• It is observed that mere 8.44% clients have paid on time were as

57.00% of Non Government and a major  78.98% Export customers

have paid on time.

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The Graph above is the representation of the percentage of amount

received on or before due date, amount received post due date and the

pending amount for each of the different segments.

INTEREST COST ANALYSIS for the month of 

NOVEMBER 

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Observations:

• The Total Financial Loss in the month of November ’10 is of Rs.

1,590,639.45

• The Interest cost incurred for Export amounts to Rs. 68,860.56

• The interest cost incurred on Non Government Organizations is Rs.

400,601.86

• The Interest cost barred by the company on Government

Organizations is

Rs. 1,121,177.03

• It is thus observed that Government Organizations cause around

70.49% Financial Loss as compared to Non Government with a

25.18% and Export with a minor 4.33%

Sales v/s Collection Analysis

For the month - DECEMBER 

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DEC Invoice AmtAmt rcvd on

time

Amt rcvd

post Due

Date

Pending amt

GOVT 57,669,710.9514,092,253.3

2

36,746,258.8

8

6,782,640.32

% on

Sales100% 24.44% 63.72% 11.76%

NGs 31,725,054.4014,944,447.0

8

15,999,239.2

4821,738.95

% on

Sales100% 47.11% 50.43% 2.59%

EXPORT

S54,432,944.13

26,242,106.0

8

20,681,484.1

27,506,896.42

% on

Sales 100% 48.21% 37.99% 13.79%DEC

TOTAL

143,827,709.4

8

55,278,806.4

8

73,426,982.2

4

15,111,275.6

9

% on

Sales100% 38.43% 51.05% 10.51%

* Figures of different segments are in Rupees

Observations:

• The Total Government Sales was Rs. 57,669,710.95 out of which Rs.

14,092,253.32 was received on or before due date and Rs.

36,746,285.88 was received post due date.

• The Total Non Government Sales comprises to Rs. 31,725,054.40 out

of which Rs.14, 944,447.08 came on time Rs. 15,999,239.24 was

delayed.

• The Total Export Sales amounts to Rs. 54,432,944.13 out of which

Rs. 26,242,106.08 was received on time and Rs. 20,681,484.12 were

delayed.

• The Pending amount for the month of December is Rs. 15,111,275.69

• It is observed that 24.44% Government clients have paid on time were

as 47.11% of Non Government clients have paid on time and 48.21%

Export customers have paid on time.

• These figures show that Export Segment is more efficient on paying

 back their dues on time.

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The Graph above is the representation of the percentage of amount

received on or before due date, amount received post due date and the

pending amount for each of the different segments.

INTEREST COST ANALYSIS for the month of 

DECEMBER 

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Observations:

• The Total Financial Loss in the month of December’10 is of Rs.

2,308,178.31

• The Interest cost incurred for Export amounts to Rs. 981,426.02

• The interest cost incurred on Non Government Organizations is

Rs.206,969.56

• The Interest cost barred by the company on Government

Organizations is

Rs. 1,119,782.73

• It is thus observed that Government Organizations cause around

48.51% Financial Loss as compared to Non Government with a

8.79% and Export with a 42.52% Financial Loss.

Sales v/s Collection Analysis

For the month - JANUARY -

.

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JAN Invoice AmtAmt Rcvd On

Time

Amt Rcvd

Post Due

Date

Pending

Amt

GOVT 61,977,111.00 2,446,814.98 57,777,157.06 1,723,883.02% on

Sales100% 3.95% 93.22% 2.78%

NG 42,939,670.98 23,802,031.71 14,383,789.34 4246561.62

% on

Sales100% 55.43% 33.50% 9.89%

Export 13,328,100.41 1,951,591.46 11,376,508.81 0.00

% on

Sales100% 14.64% 85.36% 0.00%

JANTOTAL

118,244,882.39

28,200,438.15 83,537,455.21 5,970,444.64

% on

Sales100% 23.85% 70.65% 5.05%

* Figures of different segments are in Rupees

Observations:

• The Total Government Sales was Rs. 61,977,111.00 out of which Rs.

2,446,814.98 was received on or before due date and Rs.

57,777,157.06 was received post due date.• The Total Non Government Sales comprises to Rs. 42,939,670.98 out

of which Rs.23, 802,031.71 came on time Rs. 14,383,789.34 was

delayed.

• The Total Export Sales amounts to Rs. 13,328,100.41 out of which

Rs. 1,951,591.46 was received on time and Rs. 11,376,508.81 were

delayed.

• The Pending amount for the month of January’09 is Rs. 5,970,444.64

• It is observed that only 3.95% Government clients have paid on time

were as 55.43% of Non Government clients have paid on time and14.64% Export customers have paid on time.

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The Graph above is the representation of the percentage of amount

received on or before due date, amount received post due date and the

pending amount for each of the different segments.

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INTEREST COST ANALYSIS for the month of JANUARY

-by segment

Observations:

• The Total Financial Loss in the month of January’11 is of Rs.

1,535,182.88

• The Interest cost incurred for Export amounts to Rs. 59,843.55

• The interest cost incurred on Non Government Organizations is

Rs.447,222.75

• The Interest cost barred by the company on GovernmentOrganizations is Rs. 1,028,116.57

• It is thus observed that Government Organizations cause around

66.97% Financial Loss as compared to Non Government with a

29.13% and Export with 3.90% Financial Loss.

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Sales v/s Collection Analysis

For the month - FEBRUARY

 

FEB Invoice Amt

Amt Rcvd On

Time

Amt Rcvd

Post Due Date Pending AmtGOVT 51,910,679.00 12,481,839.24 32,902,497.00 6,526,342.76

% on

Sales100% 24.04% 63.38% 12.57%

NG 23,159,699.12 7,418,323.36 5,895,499.23 9,845,876.53

% on

Sales100% 32.03% 25.46% 42.51%

export 41,584,006.85 9,281,758.33 0.00 32,770,437.15

% on

Sales 100% 22.32% 0.00% 78.81%FEB

TOTAL

116,654,384.9

729,181,920.93 38,797,996.23 49,142,656.44

% on

Sales100% 25.02% 33.26% 42.13%

* Figures of different segments are in Rupees

Observations:

• The Total Government Sales was Rs. 51,910,679.00 out of which Rs.

12,481,839.24 was received on or before due date and Rs.

32,902,497.00 was received post due date.

• The Total Non Government Sales comprises to Rs. 23,159,699.12 out

of which Rs.7, 418,323.36 came on time Rs. 5,895,499.23 was

delayed.

• The Total Export Sales amounts to Rs. 41,584,006.85 out of which

Rs. 9,281,758.33 were received on time.

• The Pending amount for the month of Febraury’11 is Rs.

49,142,656.44

• It is observed that only 24.04% Government clients have paid on time

were as 32.03% of Non Government clients have paid on time and

22.32% Export customers have paid on time.

• These figures show that Non-Government Segment is more efficient

on paying back their dues on time.

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The Graph above is the representation of the percentage of amount

received on or before due date, amount received post due date and the

pending amount for each of the different segments.

INTEREST COST ANALYSIS for the month of 

FEBRUARY

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Observations:

• The Total Financial Loss in the month of January’09 is of Rs.

1,790,997.36

• The Interest cost incurred for Export amounts to Rs. 642,583.61

• The interest cost incurred on Non Government Organizations is Rs.

220,558.13

• The Interest cost barred by the company on Government

Organizations is

Rs. 927,855.62

• It is thus observed that Government Organizations cause around

51.81% Financial Loss as compared to Non Government with a

12.31% and Export with 35.88% Financial Loss.

Sales v/s Collection Analysis

For the month - MARCH

 

MAR Invoice AmtAmt Rcvd

On Time

Amt RcvdPost Due

Date

Pending Amt

GOVT 72,811,155.40 36,369.00 971,446.00 71,803,340.40

% on

Sales100% 0.05% 1.33% 98.62%

NG 42,074,589.84 7,072,245.83 9,688,837.00 20,274,434.01

% on

Sales100% 16.81% 23.03% 48.19%

exports 17,906,532.96 3,808,741.60 12,182,573.48 2,396,196.97% on

Sales100% 21.27% 68.03% 13.38%

MAR 

TOTAL

132,792,278.2

0

10,917,356.4

322,842,856.48 94,473,971.38

% on

Sales100% 8.22% 17.20% 71.14%

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Observations:

• The Total Government Sales was Rs. 72,811,155.40 out of which Rs.

36.369.00 was received on or before due date and Rs. 971,446.00 was

received post due date.

• The Total Non Government Sales comprises to Rs. 42,074,589.84 outof which Rs.7, 072,245.83 came on time Rs. 9,688,837.00 was

delayed.

• The Total Export Sales amounts to Rs. 17,906,532.96 out of which

Rs. 3,808,741.60 was received on time and Rs. 12,182,573.48 was

delayed

• The Pending amount for the month of March’11 is Rs. 94,473,971.38.

• It is observed that only 0.05% Government clients have paid on time

was as 16.81% of Non Government clients have paid on time and

21.27% Export customers have paid on time.• These figures show that Export Segment is more efficient on paying

 back their dues on time.

The Graph above is the representation of the percentage of amountreceived on or before due date, amount received post due date and the

pending amount for each of the different segments.

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INTEREST COST ANALYSIS for the month of MARCH

- By segment

Observations:

• The Total Financial Loss in the month of January’09 is of Rs.

1,603,555.74

• The Interest cost incurred for Export amounts to Rs. 80,050.87.

• The interest cost incurred on Non Government Organizations is Rs.

345,022.58

• The Interest cost barred by the company on Government

Organizations is

Rs. 1,205,482.30

• It is thus observed that Government Organizations cause around

60.56% Financial Loss as compared to Non Government with a

21.16% and Export with 4.91% Financial Loss.

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INTEREST COST ANALYSIS MONTH WISE

The table below represents the entire interest loss incurred by the company

over the period of October’10 to March’11. Further the data has been

graphically represented with a bar diagram.

ANALYSIS

OFOCT NOV DEC JAN FEB MAR

INTERES

T COST

2,386,814.4

4

1,590,639.4

5

2,308,178.3

1

1,535,182.8

8

1,790,997.3

6

1,630,55

4

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FROM THE RESEARCH

REASONS FOR DELAY:

Many a times it was observed that the debtors didn’t pay company the agreed payment terms. The reasons for such a delay were found out by interacting with the

respective sales managers. It was found out that reasons were such that some could

  be controlled and some of the reasons were out of the company’s control.

Accordingly the reasons for delay in receiving the credit amount from customers

have been divided into controllable reasons and uncontrollable reasons. The

following mentioned below are the general reasons for delay over the period of 6

months i.e. October’10 to March11:

CONTROLLABLE REASONS:

• Late delivery :

Many a times the customers delay the payments because we made a delay in

delivering the glass to them. Our customers are such that they use this

 product for a certain project. Any delay made by us puts their project on

hold.

•Transportation documents not received on time :

 Normally goods are transported to the customers place via road. In this

 process the transporter carries a lorry receipt which is acknowledged by the

customer and then the transporter brings the receipted Chillan back to us. It

has been observed that the transporter in many cases has taken more time to

 bring the receipted Chillan back to the office. If the receipted Chillan is not

received on time we cannot send the proof documents to the customers. The

issue is that the customers do not release the payment unless all the

necessary proof documents are submitted. ..

Quality issues :When an order is placed the customers expect a certain standard quality for 

the product. There are situations where we have not been able to manufacture

according to the expected quality levels. Customers have returned the glass and

stopped the payment until the glasses are remanufactured according to their 

specifications and re-supplied to them. Also lot of time is wasted until the

 products are manufactured again and delivered. This time is crucial for the

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company. Such delay cause huge financial loss and in turn affects the cash flow

in the organization...

• Inspection report not submitted :

Each Order comes with certain terms. Customers ask for various reports likeInspection Report, Type Test Report etc. These documents need to be

 prepared and sent to the customers then on receipt of these documents the

customers release the payment. In many cases these reports were not

 prepared on time and not sent on time to the customers. The delay affected

the timely receipt of payment from the customers. The administrative

efficiency is checked in this case. If these cases are not avoided then there

are chances of spoiling the customer relations.

• Quantity supplied more than tolerance level :

In each order terms related to Tolerance levels are mentioned anything moreor less to those units is not accepted. There has been a situation where in we

submitted more than the tolerance level it was around 5feets which were

rejected. After lot of persuasion the units were accepted and the payment

was made. Due to the mere 5 feet payment for the rest of the glass was held

up which caused a huge interest cost to the company.

UNCONTROLLABLE REASONS:

• :

In this current market situation lot of companies are facing cash flow

 problem. Due to unavailability of funds they have not been able to pay their 

creditors on time. We have no control over this situation. We could take

action against late payment but it would only spoil our relations with the

customer.

• Internal documentation problem :

When a consignment reaches the factory of the customer there is a certain

document prepared to intimate their accounts department about the arrival of 

Goods. Once the accounts department gets the intimation, it then releases the

 payment. There has been a situation where in there was a problem with in

the customers office where this internal office document (like GRN/SRN

etc.) was not prepared and the payment was delayed.

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• No further sale done :

Some of our customers are dealers. These dealers do not pay us unless there

is a further sale done of the cables. We have no control over this situation;

however we could change the payment terms of such customers and demand

advance payment so as to avoid such a situation.

• Government budget limitations :

We have a huge government customer base. There is a short fall in this case

that government departments have quarterly budget. Due to unavailability of 

funds we have to wait for the funds to be allotted until the next quarter. This

causes huge financial loss but it is purely out of our hands to reduce such

delays.

• Software issues in the customers office :

Each company has its own way of recording its activities. One company had

a new software i.e. SAP system installed which was not that user friendly.

The employees involved were not accustomed to this system so recording of 

all the transactions was delayed. If proper recording of the receipt of order is

not done, the payment is not cleared by the company. This is something

which is not in our hands.

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CONCLUSION

Overall after the study it has been observed that there is a lot of procedural

delay in the system which has caused huge amounts of interest loss to the

company. The company needs to concentrate on improving its efficiency inresponding to the customer requests. There has to be a more smooth documentation

 process. Even though there are lot of recommendations provided for the company’s

receivables situation there are some constraints that come to our notice as we make

an analysis which are as follows:

Limitations of the Company:

• Due to the competitive market we cannot have strict payment terms. We

have to mould according to the customers demand simply to provide

customer satisfaction so as to ensure repeat orders.• Many customers are associated with this company for many years, so

SAINT GOBAIN LTD cannot take legal action case they delay the

 payments. This would only spoil their customer relationships.

The company is currently not producing at its maximum capacity which is

affecting its delivery schedule agreed with the customers & the customers in turn

delay their payments if the cables are not delivered on time.

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BIBLOGRAPHY

WEBSITES

• www.wikipedia.com

• http://www.saint-gobain.com/en

BOOKS

• FINANCIAL MANAGEMENT – IM PANDEY

FINANCIAL ACCOUNTING -- TULSIAN