Interpersonal Skills and Decision Making (37) Answers

8/13/2019 Interpersonal Skills and Decision Making (37) Answers

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Interpersonal Skills and Decsion Making 1

1. (d)

Exp.: As per Election Commission instructions, allthose who turn up before closing of poll, haveto be allowed to cast their votes, whateveradditional time will be required has to begiven. The presiding officer should issue slipsto every voter who turns up before close topoll and should ask them to form a queue.

2. (d)

Exp.: Reporting directly to Ministry of Finance isnot permissible to a field level officer.Explanation should not be asked by anadministrative officer. Only senior officers ofthe concerned bank should ask explanation.Lodging F.I.R. without making any specificenquiry may be counter productive as the casewill fail. There is a concept of 'Lead Bank'whose representative is coordinator for aparticular distt. and hence his interventionshould be solicited.

3. (a)

Exp.: There is nothing bad in asking for a subsidizedtreatment to someone who is an exceptionalpublic servant. Corporate bodies have somesocial responsibility, hence they might help.Donating a part of salary and asking others todo so is not a rational decision, because it willcreate a bad precedent.

4. (b)

Exp.: Intelligence deptt. is a sensitive organisation.A senior officer should act the moment he/she finds an evidence. Oral warning in absenceof any material evidence will have no effect.Suspension may not stand in Court of Law inabsence of evidence and hence counterproductive. Politicians should not be draggedinto disciplinary matters, hence (d) is notcorrect option.

5. (d)

Exp.: Though as head of HRD, the officer carriessome special responsibility but making enquiry

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INTERPERSONAL SKILLS &DECSION MAKING

ANSWERS (37)

into will be an invasion in the privacy of thesubordinate. Paying half of the salary to hiswife will be irregular. No doubt a small partof salary has to be deposited into providentfund account, but a major part is not permitted.

6. (c)

Exp.: In government projects, one should not makea prestige issue. Even after transfer of twopeople, one is left with 6 experienced people

and 2 replacement likely to join. 'a' and 'c' mayamount to disobedience of order of higherauthority. 'd' shows that you cannot work inadverse situation and may send a wrong signalabout yourself.

7. (d)

Exp.: When elections are very near it is importantto take some advance steps like verification ofpolling stations, suitable counting place etc.Political parties seek permission only after

elections are announced and code of conductcomes into effect.

8. (b)

Exp.: Minister should utilise the opportunity ofknowing his senior officials along with workof Ministry. Fixing target on the 1st day ortalking of transfer and action againstcorruption is not befitting on the occasion.

9. (d)

Exp.: As a Municipal Commissioner, one should buysome time before taking some of the actionsselectively. Suspending some of them andtransferring majority of them may be counterproductive. Outsourcing should be gradualand it is a long term measure.

10. (c)

Exp.: Such people should be transferred before theycould develop some sorts of nexus with

criminal elements. Keeping a watch is OK butintelligence gathering is not a healthyadministrative practice. Reprimanding them


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2 Interpersonal Skills and Decsion Making

might lead to deterioration of your personalrelations with the politician. Bringing them toheadquarter is not a good option and alsoignoring them will embolden both of them.

11. (b)

Exp.: Selling the relief material is a serious offence

and warrants immediate legal action. Whensuch things happen, connivance of localofficials cannot be ruled out, hence the workcannot be entrusted to the local officials.Seeking instruction is not appropriate andasking show cause from the people who areindulged in irregular activities is not correct.

12. (c)

Exp.: Arrangement can be made to check up

attendance register daily either by head oforganisation or in his absence by an officerdesignated by him/her. It is not possible forhead of any govt. office to report to duty

because on most of time they are on tour orbusy somewhere else. Similar is the conditionwith other senior officials. Suspendingemployees for late reporting will be harsh.

13. (d)

Exp.: It is always better to fix up the quota of fuelfor each vehicle. Installing GPS will facilitateknowledge about vehicle, whether it is to theschool or to the shopping complex or to theofficer. When name of the department ismentioned along with "Not for private use", itwill act as a deterrent against its misuse.

14. (b)

Exp.: Using chain pull and travelling without properticket is the by-product of deterioration of law

and order situation in a particular area. Hencetaking assistance from civil and police will bemost appropriate. Discontinuing train serviceswill be too harsh for law abiding commuters.It is always suspected that people travelwithout a valid ticket with the connivance ofTTE. Launching any drive without taking thelaw and order machinery into confidence will

be of no use.

15. (b)

Exp.: Since it is a competition, it is always better totake tax payers into confidence because now a

days, people themselves are eager to deposittheir dues. Coercive action is not appreciatednow a days. Increasing tax base could be a

better long term strategy. Tighteningsubordinates will be an unpopular step.

16. (d)

Exp.: This is a serious matter and requiresinstructions from the highest level and hence

attempts should be made through thedepartmental senior officers.

17. (c)

Exp.: With 73rd Constitution amendment, ruraldevelopment schemes are supervised throughPRIs, hence it is better to proceed through them

only.

18. (b)

Exp.: It is always better to have a feasibility reportdone through an expert before sending a

suitable proposal to govt. State governmentsare having various schemes for development

of agriculture, horticulture, etc. depending

upon the feasibility report.

19. (a)

Exp.: A better career graph includes better pay,promotion, service condition, etc. Apart,

appointment as member of Public Service

Commissions, Information Commissioners,

Governors will boost their morale and their

service will be glorified.

20. (b)

Exp.: Situation appears have not worsened thatrequires stringent measures. Collecting

intellegience report is a good preparatorymeasure to counter any offerensive. It is good

that administrative step is supported by a

peace committe effort.

21. (c)

Exp.: Disaster management including managing thefire services have become one of the important

functions of Gram Panchayats. It is always

advisable to train the suitable manpower for

capacity enhancement of G.P.

22. (d)


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Interpersonal Skills and Decsion Making 3

Exp.: Publicly honouring not only the teammembers, but also the parents will be most

befitting because it will not involve anyexpenditure.

23. (a)

Exp.: Increasing both public and private investment

in agriculture will automatically take care of'b', 'c', 'd'.

24. (d)

Exp.: Enrollments and retentions can improvesubstantially only through introduction ofMidday meal.

25. (c)

Exp.: Citizen charter is not a legal document and

hence legal agreement is out of question. AlsoRight to Service Act can only be enacted bystate government and not the municipal body.It will be better if some of the best practicesare replicated along with a suitable mechanismfor accountability.

26. (c)

Exp.: Both infrastructure and preferences inadmission and employment is already inpractice without a tangible result. Opening of

more coaching can have a value addition andnot the over all improvement unless it becomesa part of education.

27. (a)

Exp.:'b', 'c', 'd', otherwise appropriate are not suitablefor the occasion.

28. (a)

Exp.: Taking legal course of action by registering

F.I.R. will be too harsh and should be avoided.Taking help of teaching community may not

be effective, because under these situations,teaching community is also divided on castelines. Also making appeal may not work, hence

best course of action will be 'expulsion' andadministrative step.

29. (b)

Exp.: Two year tenure, though not ideal is a leastreasonable and hence deserve only a mildprotest.

30. (c)

Exp.: Using vehicles will not be appropriate becauseof hidden mines. Very aggressive approach anduse of Air Force might lead to killing of innocentpeople. Best approach is moving on foot.

31. (c)

Exp.: Model code of conduct has few exceptions and

the present case is most appropriate for theexception.

32. (a)

Exp.: It is always advisable to apprise the facts toyour senior official because your action is

bonafide.

33. (d)

Exp.: Under rural electrification programme, free

connection is admissable to be benificiary.34. (b)

Exp.: When there is no defalcation and misappropriate,reprimand will be appropriate along withcompete on of records.

35. (c)

Exp.: It is most common for revenue officials to facethis type of situation. Under these circumstances,administrative officials should stand bydisadvantageous group if their claim isgenuine.

36. (c)

Exp.: Women related cases require prompt registrationand speedy investigations especially by awomen police officer.

37. (d)

Exp.: Involvement of mothers will ensure that the

quality of food improves. In fact governmenthas already issued such instructions and is inpractice in such programmes.

38. (d)

Exp.: In particular situation it is always advisable totake effective steps for systemic changes forreducing corruption.

39. (a)

Exp.: With awareness, people want to pay theiroutstanding dues provided authoritiesapproach is correct.


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4 Interpersonal Skills and Decsion Making

40. (b)

Exp.: Governments, both central and states havebrought out several social sector benefits forsuch cases.

41. (a)

Exp.: Once flood water spreads it will be difficult tomove essential commodities. Procuring newboats is a time taking excercise while repaircan immediately be done and put to use.

42. (d)

Exp.: Water harvesting will boost agriculturalproduction and will remove other waterrelated problem. For other work likeconstruction of roads, purchase of medicinesand sanitation there is ample resources which

remains unutilised.

43. (c)

Exp.: Now DPC is a statutory and constitutionalbody and hence appropriate forum for suchwork.

44. (b)

Exp.: Clarification issued by the expert will makethe situation smooth and will reduce the

impact of rumors.45. (c)

Exp.: For small farmers growing vegetable withstrong marketing mechanism will be a betteroption. Other option require strong creditsupport.

46. (d)

Exp.: Tribals are not good entrepreneurs. They are a

martial race and prefer joining the securityforces.

47. (b)

Exp.: Preventive health care will be a better optionin the given situation. Unless preventionimproves, other options will not be of muchuse.

48. (a)

Exp.: Gradually modernisation and automation willbe the correct solution in the givencircumstances.

49. (b)

Exp.: For success of the scheme it is better tointegrate it with Indira Awas Yojna, a schemefor rural housings.

50. (c)

Exp.: The Act mandates awareness generation andstate government is duty bound to do so.

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Interpersonal Skills and Decision Making (37) Answers