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    Business English Department,ISEAH, el Kef, Jendouba University

    The Internship Report: A Practical Guide

    Dear Colleagues,

    This is the internship report roadmap for the current academic

    year. 3rd level students are going to approach you for

    supervision.

    All you have to do the first semester is guide your students

    towards the selection of an establishment and the writing of an

    INTERNSHIP PROPOSAL following the attached guidelines.

    Half an hour per week will be added to your 2nd semester

    schedules for every student you supervise.

    The average number of students you can offer to supervise is

    around 8 (See the last Department Meeting Report).

    Please be flexible with deadlines; students are finding it

    extremely difficult to find a suitable and valid internship!

    Have a nice supervision!

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    [The following deadlines have been set to encourage students tostart thinking about, and working on, their internships as earlyas possible. Please feel free to moderate the dates to suit yourstudents specialneeds]

    I- (From the beginning of the semester until Nov. 15th

    2013): Look for an internship establishment/company and

    prepare an Internship Proposal (attached below)...

    Also, contact an appropriate faculty member from the Business

    English Department to serve as an academic supervisor for your

    internship.

    [Students are responsible for finding a sponsoring

    agency/company for the internship.

    Set up an interview with a contact person at the sponsoring

    agency to coordinate the specific details of the internshipexperience.

    Items to review with the sponsoring agency in the

    interview include:

    the academic purpose of the internship,

    experience you are bringing to the internship,

    the number of hours to be put into the internship, and

    the responsibilities the agency must accept for evaluating

    you.

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    Items to achieve agreement from your sponsoring

    agency in the interview include:

    an agreement on work schedule and hours,

    the name of the site supervisor and a clear understanding of

    internship responsibilities,

    a general outline of activities and work responsibilities, and

    a mutually agreed upon monitoring and evaluation procedure.

    The site supervisor's role is to . . .

    Provide daily supervision.

    Assign and train students in their job tasks and

    responsibilities.

    Complete a written evaluation of the intern's performance at

    the end of the internship.]

    II- (By November 22nd 2013): Submit your Internship

    Proposal to your academic supervisor.

    The Internship Proposal will look like the following:

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    INTERNSHIP PROPOSAL

    Please respond to each statement below. Have your academic supervisor at

    the ISEAH review this proposal before submission (before November 20th

    2013).

    I. Student Information:

    Name: ---------------------------------------------------------------------------------

    Address: ------------------------------------------------------------------------------

    Zip Code: ----------------------------------------------------------------------------

    Phone Number: ---------------------------------------------------------------------

    II. Registration Information:

    Detail the approximate number of days and hours you will spend "on thejob" during the internship period:

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    Who will be your Academic Supervisor/Advisor at the ISEAH?

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    III. Internship Information:

    Sponsoring Agency: -------------------------------------------------------------------

    Address: --------------------------------------------------------------------------------Zip: -------------------------------------------------------------------------------------

    Telephone: -----------------------------------------------------------------------------

    Internship Site Supervisor: ----------------------------------------------------------

    Title: -------------------------------------------------------------------------------------

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    1. Have you worked at the agency before? If "Yes," present a persuasiveargument that explains how this experience will be a new and differentlearning experience for you.

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    2. Write one or two paragraphs to fully describe your proposed internshipexperience, providing details as to what you expect to accomplish during theinternship period. (What will be your internship responsibilities? With whataspects or departments of the sponsoring agency will you be involved? Whatwill be expected of you as an intern? How will you interact with variousdepartments and with your host?)

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    3. In one or two sentences, describe the role of your site supervisor inevaluating the internship.

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    IV. Academic Information:

    1. Briefly describe the academic preparation you have had that preparesyou for this internship.

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    2. Detail in three to five sentences or bullet points the academic purposeand objectives for your internship.

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    3. What academic work will you assume along with or outside of thework experience aspect of the internship?

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    4. Using bibliographic format, detail the readings that will be required ofyou during the internship. This information should be specific in boththe amount of material and the source of the material. A bibliographyis required for all internships approved for credit.

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    5. Explain how the readings relate to the internship experience. How willthe readings be evaluated by your faculty supervisor as an aspect ofyour overall grade?

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    III- (By Dec 6th 2013): Internship Proposals are either

    approved or rejected.

    [Proposals are normally approved or rejected using the

    following process:

    The Internship Committee considers proposals.

    Academic supervisor notifies students of the action of the

    Internship Committee.

    If proposals need revision, supervisors will contact students torequest amendments to proposals and proposals are

    reconsidered.

    If proposals are approved, the registrar's office is notified and

    students may register for internship credit. (Students must

    have an approved internship proposal before they can register

    for internship credit.)]

    Yet it could be left to supervisors to decide on the

    validity of proposals.

    IV- (By Dec 13th 2013): New or amended proposals are

    resubmitted.

    V- (Dec 20th 2013): Final list of students and their academic

    supervisors is posted.

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    VI- (2nd Semester, Week 1): Submit to your academic

    supervisor part 1 of your report: Internship Establishment

    (see Internship Report Outline below)

    Internship Report Outline

    The following questions are meant to guide you as you write your report. Youare encouraged to add other points that you feel are of significance:

    Introduction (A good Research Proposal could be adapted as an Introduction) .

    1. The establishment:

    A- This is a description of the organization in which you are working:

    B- What kind of organization did you choose? Give details about the establishment

    C- Why did you choose this property?

    D- What is the establishments mission/ vision?

    E- What values does this establishment exercise/ instill in its employees?

    F- What does the establishment offer that is different from other establishments?What makes it a unique establishment?

    G- Who are the target customers/clients?

    H- How many employees are working at the organization you worked in?

    I- What kind of organizational structure does the establishment have?

    J- What is the competitive environment?

    2. The internship position:

    This is a description of the core business of the specific department in which youperformed your internship; a description of your internship worki.e. job description,your role, responsibilities, achievements, evaluations of your work and other job

    related details:

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    A- How did you find about this internship (ISEAH, networking, web portal, ads, on thenet, etc)?

    B- For which department were you working?

    C- Did you work for one department or were you assigned to several departments?

    D- What were your daily, weekly tasks?

    E- Tell us about any events or team activities you were involved in.

    F- To what extent were you involved in your colleagues daily routine?

    G- Were you able to train directly under the site supervisor? What did you learn fromyour supervisor?

    H- How were you able to apply your learning in class to the specific work you wereinvolved in?

    I- How did this experience develop your Business English skills?

    J- Discuss how your internship work relates to Business English. You need todocument your practical experience with respect to your academic learningexperience.

    K- What did this work experience teach you about the local culture?

    L- From your experience, explain why a career in Business English is an internationalfield of work.

    3.ADifficulties and Problems:

    A- Did you have any problems or difficulties that you had to solve?

    B- How did you do that?

    C- What Business English skills did you apply in direct relation to any problems youencountered?

    D- Identify areas of the department where you feel improvements were necessary.

    3.B Select one major concern/problem you encountered and provide a solutionon this concern:

    A- This is a critical analysis of some problem that you experienced while working atthe workplace that you regard merits a Business English related solution.

    B- You should present aproposalfor a solutionto address the said problem:

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    In your proposal, you should identify information/knowledge gaps, needs anddemands within the organization

    and then suggest opportunities for interventions in terms of a

    methodological/conceptual/technical solution.

    It is important that the solution proposed by you is practical in terms of the actualoperational reality.

    You are encouraged to discuss your proposal with your co-workers to get theirfeedback and suggestions.

    4. Work Environment:

    A- How did you like the working atmosphere?

    B- What was it like to work for this company?

    C- Did you feel welcome and well taken care of?

    D- How were the relationships with your colleagues and your supervisor?

    E- What values would you encourage to improve the work environment, if any? Why?

    5. Lessons learned:

    A- How did the internship relate to your major concentration?

    B- What was especially interesting or memorable?

    C- What was good or bad about your experiences? Why?

    D- What are your conclusions concerning your Business English studies and/or yourfuture career?

    E- Was your academic knowledge sufficient for the internship? (Were youoverqualified? What kind of knowledge did you lack?)

    F- Did this experience help you decide which area of the establishment (if ever) youwould like to concentrate on for your future career?

    G- What was the most important thing you learned from this internship in relation tothe career you wish to pursue?

    Conclusion

    ]

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    VII- (Week 3): Submit to your supervisor part 2 of your report:

    Your Internship Position.

    VIII- (Week 5): Submit parts 3A, 4 and 5 of your report.

    IX- (Week 7): Submit part 3B of your report.

    X- (Week 8): Submit a COMPLETE FIRST

    DRAFT (including all 5 parts + Introduction and Conclusion +Appendices, including Internship Journal) (see Internship Report

    Outline).

    XI- (Week 9): Submit the revised draft to your supervisor. This

    will leave enough time for final corrections, revisions, binding....

    XII- (May 9th 2014?): Submitbound, signed copies of your

    report in regulation format as required by your department.

    XIII- (May 26th-27th2014?): Internship Oral Presentation (See

    Oral Presentation Techniques lectures and tutorials).

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    STYLE AND FORMAT INSTRUCTIONS

    (Internship Report)

    Length: 3,600-6,000 words (15-25 pages). [Appendices not

    included!]

    Margins: 1-1.5 inches on all sides. You may want to leave a wider

    margin on your left side, to accommodate binding.

    Type Style: For everything (body, notes, quotes, etc.) - 12-point

    font (Times, Times New Roman, Helvetica, Courier are all

    standard). Titles may be underlined or italicized.

    Double-space: All text; [inset quotations and footnotes may be

    single-spaced.]

    Page numbers: Place them at the bottom (centered).

    Spelling and Punctuation: Should conform to accepted

    American usage, and should be consistent throughout the thesis.

    A brief guide to punctuation can be found in Websters New

    Collegiate Dictionary. Capitalization, hyphenation, and other

    points of usage can be gleaned from this and other American

    Dictionaries (e.g., The American Heritage, The Random House,

    etc.) Beware of your spell checkers which can change words and

    names it doesnt recognize or doesnt like. Use your spell checker

    to catch typos.

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    Title Page:

    Name of the Establishment

    Establishment LogoName of the Internee (Student)

    internship start and finish dates

    Site Supervisor:

    Academic Advisor:

    The Business English Department

    ISEAH, el Kef

    Jendouba University

    (ISEAH Logo)

    Date of the Final Report

    Dedication

    Acknowledgments:This page is for thanking friends, family, teachers,

    mentors, advisors, librarians and libraries...

    Executive Summary(Abstract)

    [An Executive Summary deals with every section of the report in a short form.It can be called as micro image of the report. An executive summary is an

    overview of the complete report which helps the reader to get a quick glance at

    the report before reading it in detail. Everything important that you have done,

    discovered and concluded should be mentioned, but briefly and concisely.]

    Table of Contents:List chapter titles, appendices, Bibliography/Works

    Cited, with starting page numbers.

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    Introduction

    Chapter 1.Chapter 2

    Chapter 3 A + B

    Chapter 4

    Chapter 5

    Conclusion

    Works Citedlist (MLA Style):

    - for books: Last Name, First Name. Title. City: Publisher, date.

    - for articles: Last Name, First Name."Title." Journal. Issue # (date): 000-00.

    - for chapters in books: Last Name, First Name. Title, in Title, ed. First name

    - for everything else, see the MLA Style Manual.

    Appendices (Including Daily Journal)

    Expository Style: Help is to be found in MLA Style Manual.

    Footnotes/Endnotes: you may have very few, or no footnotes (all citations

    will appear parenthetically in the body of your text)

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    LIST OF ACADEMIC SUPERVISORS

    Academic Year 2013-13

    IN ALPHABETICAL ORDER

    1- Asma Mohamad

    2- Bechir Saoudi

    3- Dalel Zaibi

    4- Imen Hbibi

    5- Issam Msekni

    6- Lamia Rezgui

    7- Leila Hejaiej

    8- Mourad Baachaoui

    9- Nourchen Sedkaoui

    10- Oumeima Mouelhi

    11- Sami Dadi

    12- Sondes Hamdi

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    PLAGIARISM

    MANY PEOPLE THINK OF PLAGIARISM AS COPYING ANOTHER'S WORK, OR

    BORROWING SOMEONE ELSE'S ORIGINAL IDEAS. BUT TERMS LIKE "COPYING"

    AND "BORROWING" CAN DISGUISE THE SERIOUSNESS OF THE OFFENSE:

    ACCORDING TO THE MERRIAM-WEBSTER ONLINE DICTIONARY, TO

    "PLAGIARIZE" MEANS

    TO STEAL AND PASS OFF (THE IDEAS OR WORDS OF ANOTHER) AS ONE'S

    OWN

    TO USE (ANOTHER'S PRODUCTION) WITHOUT CREDITING THE SOURCE

    TO COMMIT LITERARY THEFT

    TO PRESENT AS NEW AND ORIGINAL AN IDEA OR PRODUCT DERIVEDFROM AN EXISTING SOURCE.

    IN OTHER WORDS, PLAGIARISM IS AN ACT OF FRAUD. IT INVOLVES BOTH

    STEALING SOMEONE ELSE'S WORK AND LYING ABOUT IT AFTERWARD.

    BUT CAN WORDS AND IDEAS REALLY BE STOLEN?

    ACCORDING TO U.S. LAW, THE ANSWER IS YES. THE EXPRESSION OF ORIGINAL

    IDEAS IS CONSIDERED INTELLECTUAL PROPERTY, AND IS PROTECTED BY

    COPYRIGHT LAWS, JUST LIKE ORIGINAL INVENTIONS. ALMOST ALL FORMS OF

    EXPRESSION FALL UNDER COPYRIGHT PROTECTION AS LONG AS THEY ARE

    RECORDED IN SOME WAY (SUCH AS A BOOK OR A COMPUTER FILE).

    ALL OF THE FOLLOWING ARE CONSIDERED PLAGIARISM:

    TURNING IN SOMEONE ELSE'S WORK AS YOUR OWN

    COPYING WORDS OR IDEAS FROM SOMEONE ELSE WITHOUT GIVING

    CREDIT

    FAILING TO PUT A QUOTATION IN QUOTATION MARKS

    GIVING INCORRECT INFORMATION ABOUT THE SOURCE OF A

    QUOTATION

    CHANGING WORDS BUT COPYING THE SENTENCE STRUCTURE OF A

    SOURCE WITHOUT GIVING CREDIT

    COPYING SO MANY WORDS OR IDEAS FROM A SOURCE THAT IT MAKES UP

    THE MAJORITY OF YOUR WORK, WHETHER YOU GIVE CREDIT OR NOT (SEE OUR

    SECTION ON "FAIR USE" RULES)

    MOST CASES OF PLAGIARISM CAN BE AVOIDED, HOWEVER, BY CITING SOURCES.

    SIMPLY ACKNOWLEDGING THAT CERTAIN MATERIAL HAS BEEN BORROWED,

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    AND PROVIDING YOUR AUDIENCE WITH THE INFORMATION NECESSARY TO

    FIND THAT SOURCE, IS USUALLY ENOUGH TO PREVENT PLAGIARISM.

    ===

    TYPES OF PLAGIARISM

    ANYONE WHO HAS WRITTEN OR GRADED A PAPER KNOWS THAT PLAGIARISM

    IS NOT ALWAYS A BLACK AND WHITE ISSUE. THE BOUNDARY BETWEEN

    PLAGIARISM AND RESEARCH IS OFTEN UNCLEAR. LEARNING TO RECOGNIZE

    THE VARIOUS FORMS OF PLAGIARISM, ESPECIALLY THE MORE AMBIGUOUS

    ONES, IS AN IMPORTANT STEP TOWARDS EFFECTIVE PREVENTION.

    SOURCES NOT CITED1. "THE GHOST WRITER"

    THE WRITER TURNS IN ANOTHER'S WORK, WORD-FOR-WORD, AS HIS OR HER

    OWN.

    2. "THE PHOTOCOPY"

    THE WRITER COPIES SIGNIFICANT PORTIONS OF TEXT STRAIGHT FROM A

    SINGLE SOURCE, WITHOUT ALTERATION.

    3. "THE POTLUCK PAPER"

    THE WRITER TRIES TO DISGUISE PLAGIARISM BY COPYING FROM SEVERAL

    DIFFERENT SOURCES, TWEAKING THE SENTENCES TO MAKE THEM FIT

    TOGETHER WHILE RETAINING MOST OF THE ORIGINAL PHRASING.

    4. "THE POOR DISGUISE"

    ALTHOUGH THE WRITER HAS RETAINED THE ESSENTIAL CONTENT OF THE

    SOURCE, HE OR SHE HAS ALTERED THE PAPER'S APPEARANCE SLIGHTLY BY

    CHANGING KEY WORDS AND PHRASES.

    5. "THE LABOR OF LAZINESS"

    THE WRITER TAKES THE TIME TO PARAPHRASE MOST OF THE PAPER FROM

    OTHER SOURCES AND MAKE IT ALL FIT TOGETHER, INSTEAD OF SPENDING THE

    SAME EFFORT ON ORIGINAL WORK.

    6. "THE SELF-STEALER"

    THE WRITER "BORROWS" GENEROUSLY FROM HIS OR HER PREVIOUS WORK,

    VIOLATING POLICIES CONCERNING THE EXPECTATION OF ORIGINALITY

    ADOPTED BY MOST ACADEMIC INSTITUTIONS.

    SOURCES CITED (BUT STILL PLAGIARIZED)

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    1. "THE FORGOTTEN FOOTNOTE"

    THE WRITER MENTIONS AN AUTHOR'S NAME FOR A SOURCE, BUT NEGLECTS TO

    INCLUDE SPECIFIC INFORMATION ON THE LOCATION OF THE MATERIAL

    REFERENCED. THIS OFTEN MASKS OTHER FORMS OF PLAGIARISM BY

    OBSCURING SOURCE LOCATIONS.

    2. "THE MISINFORMER"

    THE WRITER PROVIDES INACCURATE INFORMATION REGARDING THE

    SOURCES, MAKING IT IMPOSSIBLE TO FIND THEM.

    3. "THE TOO-PERFECT PARAPHRASE"

    THE WRITER PROPERLY CITES A SOURCE, BUT NEGLECTS TO PUT IN

    QUOTATION MARKS TEXT THAT HAS BEEN COPIED WORD-FOR-WORD, OR

    CLOSE TO IT. ALTHOUGH ATTRIBUTING THE BASIC IDEAS TO THE SOURCE, THEWRITER IS FALSELY CLAIMING ORIGINAL PRESENTATION AND

    INTERPRETATION OF THE INFORMATION.

    4. "THE RESOURCEFUL CITER"

    THE WRITER PROPERLY CITES ALL SOURCES, PARAPHRASING AND USING

    QUOTATIONS APPROPRIATELY. THE CATCH? THE PAPER CONTAINS ALMOST NO

    ORIGINAL WORK! IT IS SOMETIMES DIFFICULT TO SPOT THIS FORM OF

    PLAGIARISM BECAUSE IT LOOKS LIKE ANY OTHER WELL-RESEARCHED

    DOCUMENT.

    5. "THE PERFECT CRIME"

    WELL, WE ALL KNOW IT DOESN'T EXIST. IN THIS CASE, THE WRITER PROPERLY

    QUOTES AND CITES SOURCES IN SOME PLACES, BUT GOES ON TO PARAPHRASE

    OTHER ARGUMENTS FROM THOSE SOURCES WITHOUT CITATION. THIS WAY,

    THE WRITER TRIES TO PASS OFF THE PARAPHRASED MATERIAL AS HIS OR HER

    OWN ANALYSIS OF THE CITED MATERIAL.

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    Internship Daily Journal

    a. Throughout the duration of the internship students are required to

    maintain a daily journal.

    b. There should be an entry of tasks, observations, challenges and

    experiences for each working day.

    c. The journal is meant to be more than a log of the tasks performed.

    d. The objective of the journal is to insure that students are thinking

    about what they are doing, examining what they learn, and considering

    how the internship relates to their classes and personal career goals.

    e. It is recommended for all students to take a few minutes at the end of

    the working day to reflect on their daily challenges and achievements.

    f. The daily journal is intended to provide the academic supervisor with a

    good understanding of what the day-to-day routine was like during the

    internship, and the students reactions to what he/she did.

    g. Though, it can be hand-written during the Internship, it will have to be

    typed for submission as part of the Internship Report (the Appendices).

    h. The journal is a measure of the professional responsibility which the

    student has assumed and therefore will be a major consideration in

    determining the students final grade.

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    i. The journal will be submitted to the academic supervisor weekly and

    cover Monday Saturday daily work experiences, each entry labeled by

    day of the week and date.

    The Internship Daily Journal should:

    A. record the students perception of and reaction to the job occurrences,

    experiences, and observations;

    B. include an evaluation of the occurrences, experiences, andobservations;

    C. record the students suggestion for improving the employment

    situations and experiences;

    D. indicate student attributes and competencies applicable to effective

    job performance;

    E. indicate student deficiencies that inhibit effective job performance, as

    well as suggestions for working toward proficiency in these areas.

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    Intern Report Grading Rubric (The Written Document), Revised

    Grade

    Content

    A

    Superior (3)

    B

    Good (2)

    C

    Fair (1)

    D

    Poor (0)

    Company

    Background

    (Chapter 1)

    Thorough but succinct

    company overviewincluding some history,

    products/services,

    customers and suppliers

    Thorough but

    succinct overviewwith some history,

    products/services, but

    limited additional

    research on

    customers and

    suppliers

    Brief but

    incompleteoverview of

    company

    Little overview

    of company

    Tick appropriate box :

    Internship

    description

    (Chapter 2 +

    Appendix: DailyJournal)

    Complete description with

    prioritization of tasks

    and/or deliverables

    Complete description

    with no prioritization

    of tasks and/or

    deliverables

    Some

    explanation but

    limited

    Little

    explanation

    Tick appropriate box :

    Reflection

    Positive and

    negative aspects

    (Chapters 4 & 5)

    Insightful and honest

    reflection of each giving

    attention to detail

    Honest reflection but

    less insight and

    attention to detail

    Some reflection Little

    reflection

    Tick appropriate box :

    Contribution toprofessional

    development

    (Chapter 3

    A+B)

    Insightful, thought

    provoking including an

    explanation of how and

    why there was or couldhave been a positive

    contribution to professional

    development

    Insightful, thought

    provoking but not

    including an

    explanation of howand why there was

    or could have been a

    positive contribution

    to professional

    development

    Some

    explanation

    Little

    explanation

    Tick appropriate box :

    Presentation

    In binder or electronic

    format with title page and

    complete contact

    information of student, and

    typed with considerationgiven to font, readability

    and layout

    In binder or

    electronic format

    with some

    consideration given

    to readability andlayout

    Stapled with

    some

    consideration

    given to

    readability andlayout

    Paper clipped

    with little or no

    consideration

    given to

    readability andlayout

    Tick appropriate box :

    Organization

    Table of contents, tabbed

    and titled sections

    Table of content Titled sections Untitled

    sections

    Tick appropriate box :

    Spelling and

    Grammar

    No spelling or grammatical

    errors

    No spelling errors

    some grammatical

    suggestions

    Some spelling

    and grammar

    errors possibly

    caught by a spell

    checker

    Extensive

    spelling and

    grammatical

    errors

    Tick appropriate box :

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