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Internship Program A guide to Phoenix Country Club and our Professional Internship Opportunities page 1 | phoenixcountryclub.com Phoenix Country Club | page 1

Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

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Page 1: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

Internship Program

A guide to Phoenix Country Club and our Professional Internship Opportunities

page 1 | phoenixcountryclub.com Phoenix Country Club | page 1

Page 2: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

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Page 3: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

Welcome to

Phoenix Country Club

Vision Statement

To be recognized as the leading private country club in the Phoenix Metropolitan area. As has been its tradition since 1899, the Club continues to strive to offer quality ameni- ties promoting traditional holiday events, dining and social activities for all ages, exceptional service for the exclusive enjoyment of its Members and their guests. Capitalizing on its unique setting in the heart of a dynamic downtown, Phoenix Country Club will continue to distinguish itself by offering amenities and services customarily provided by leading country and city clubs throughout the country.

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Page 4: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

The Best, West of the Mississippi River…

That was the vision of the Members for the new Phoenix Country Club when it relocated to its present location many decades ago from Roosevelt and 3rd Street. Little did these founding Members know then that their dreams would come to fruition and our Club would become the preeminent country club in Phoenix. Senator Barry Goldwater was one of the Members who had great influence on the Club early on, and saw it grow and prosper during his lifetime. His brother, Bob Goldwater, is recognized by many as the father of the Phoenix Open, which was held at Phoenix Country Club from 1932 through 1986. "I thought the idea of a golf tournament in Phoenix in the winter would be an ideal way to bring awareness to Phoenix," he said.

Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and many other famous golfers are part of our golf history. Each of these golf greats participated and won the Phoenix Open. Their images have been carefully captured throughout the Club- house as a remembrance of their contribution to the game of golf as well as to Phoenix Country Club. After 30 years Phoenix Country Club is once again the host of the PGA Champions Tour – The Schwab Cup in 2017 – 2018.

From its first golf tournament in February 1900 to today, Phoenix Country Club has continued the founding membership’s vision of being the best, west of the Mississippi, and today is recognized as the preeminent private club of Phoenix.

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History

Page 5: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

Home of the Phoenix Open From 1932-1986

Home of the 2017 & 2018 Charles Schwab Cup Championship

Member Owned & Operated Since 1899

90,000 Square Foot Club House

18 hole Championship Golf Course

3 Swimming Pools

10 Lighted Tennis Courts

Fitness Facility

Multiple Dining Venues

Active Membership Active Membership provides full access to all of the Club’s facilities & amenities which include the golf course & practice facilities, golf shop, tennis, fitness and swim centers, clubhouse & all social events and activities.

Professional Membership Available to initial Club applicants between the ages of 40 & 45. Membership provides full access to all of the Club’s facilities & amenities which include the golf course & practice facilities, golf shop, tennis, fitness and swim centers, clubhouse and all social events and activities.

Young Professional Membership Available to applicants ages 21 through 39. Membership provides full access to all of the Club’s facilities and amenities which include the golf course and practice facilities, golf shop, tennis, fitness and swim centers, clubhouse and all social events and activities.

Sports Membership Offers unlimited access to the Club’s facilities and amenities which include tennis, fitness and swim centers, clubhouse and all social events and activities. Members may play golf June through September with a preferred rate at the Director of Golf’s discretion.

Social Membership Provides usage to the Club’s dining and banquet areas as well as all social events and activities.

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Club Features Memberships

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Page 7: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

Candidates Phoenix CC is seeking qualified students entering their sophomore to senior years. Ideal candidates would be:

Position Phoenix CC is willing to work with prospective candidates to provide the best experience for all concerned. Positions can be from 5 weeks (200 hours) up to 14 weeks (600 hours) depending on the experience level / credit needs of each student. Upon hire, interns will receive an education schedule with orientation and training information, mentoring sessions, CMAA (Club Managers Association of America) meetings, social trips, book club, schedules, onsite education opportunities, and all major Club events which they will be required to work.

What to Expect Phoenix CC promises to provide an atmosphere that encourages interns to grow in responsibilities, education and network. Interns will be working on the “floor”, experience management responsibilities, and shadow professionals in the Club. Phoenix CC’s program also exposes students to other departments of the Club including golf, tennis, pool operations, financial and member services. We have scheduled bonding/social trips, professional networking opportunities through CMAA and on-site education sessions for interns to engage in.

Major Fields of Study We encourage students from the following majors to apply:

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Communications Marketing Culinary Industry Exercise / Athletics Wellness

Tourism Hospitality

Self - Motivated

Driven

Passionate About People

A Team Player

Page 8: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

About Phoenix Country Club Phoenix Country Club is one of the finest country clubs in the nation and as a team, Phoenix CC continues to provide outstanding customer service to its members and their guests. Below you will find a list of our outstanding team leaders

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Page 9: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

A competitive hourly wage based on experience

Complimentary team member meals

One-on-one mentorship

Exposure to ALL Club Areas

An opportunity to grow and network in the Club Industry

An opportunity to experience/participate in Phoenix CC’s Education Programs, including:

Speaker Series with Professional advice on

Networking, Leadership & Professional Development

Participation in Seminars and Workshops

Book Club

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Benefits

Page 10: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

Intern Expectations

Specific Responsibilities Learning members names to greet them upon arrival to their “home away from home“

Walk our property and get to know our membership and refine your anticipatory

service skills by learning about our members' specific needs and wants

Oversee the management of an outlet , project, camp, clinic or marketing and communications

assignment with the management team

Complete an internship project during your time with us, leaving your legacy with Phoenix CC

The Management Team will guide you and assure you the opportunity to shine in your own unique way

Rotational Exposure through all departments at the Club

Compensation A competitive hourly wage based on experience. Daily meals are complimentary to all Phoenix CC Team Members.

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Represent Phoenix Country Club

Conduct yourself accordingly to Phoenix CC’s standards including professional attire and attitude

Continually Provide Outstanding Service

Continually provide outstanding service to our Members and their guests

Thoroughly Understand Operations

Thoroughly understand the operations of the various Club departments, assist team members & be a leader amongst leaders

Grow in The Industry

Work to grow in the industry by continuing your education and participating in Phoenix CC’s Education Program, Mentorship & Book Club

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Page 12: Internship Program - Scottsdale Community College · Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Miller, Miller Barber, Ben Crenshaw, Hal Sutton, and

Current Internship Categories We offer four different internships: Hospitality: Food/Beverage Membership/Marketing/Communications, Fitness/Wellness/Aquatics and Culinary. Each intern assumes varying roles based on their own unique education, experience and interests. Our interns have an opportunity to see all aspects of the Club including grounds, golf shop, accounting, agronomy, and human resources.

Hospitality: Food/Beverage: This internship focuses on the overall Clubhouse operations at the Club. The various aspects of hospitality: Food / Beverage include: casual a la carte dining, poolside dining, banquets and Club events. Interns work alongside the Phoenix CC Food and Beverage and Catering Management Team which focus primarily on supervising a dining outlet or banquet operations. This is open to students who are looking to learn the execution of service and how to lead a team. Each student has the opportunity to customize their experience at Phoenix CC to meet their individual needs and goals. All students have the opportunity to have one-on-one meetings with the Executive Management Team and attend local CMAA chapter meetings.

Membership/Marketing/Communications: This internship focuses primarily on Club membership and internal marketing. Interns work one-on-one with the Membership Director and Communications Coordinator. You take a leadership role with our Social Media campaign and other communication conduits as well as assist our membership team with Club social events. This is open to students who are looking to learn the execution of service, marketing and communications in a large, private, Platinum Club and how to implement and lead a team. Each student has the opportunity to customize their experience at Phoenix CC to meet individual needs and goals. All students have the opportunity to have one-on-one meetings with the Executive Management Team and attend local CMAA chapter meetings.

Fitness/Wellness/Aquatics: This internship focuses primarily on member fitness, wellness, and aquatics. Interns work one-on-one with the Fitness Director and Aquatics Director. You take a leadership role with our children’s camps and clinics as well as lead classes, seminars, and social events. This is open to students who are looking to learn the structure of a fitness and aquatics facility in a large, private, Platinum, Club and how to lead a team. Each student has the opportunity to customize their experience at Phoenix CC to meet individual needs and goals. All students have the opportunity to have one-on-one meetings with the Executive Management Team and attend local CMAA chapter meetings.

Culinary: This internship focuses primarily on culinary arts and management. Interns work one-on-one with the Executive Chef and hi professional culinary team. Interns can rotate through our a la carte dining, banquets, pool café, and bakery. This is open to students who are looking to learn the structure of a multi-operational kitchen in a large, private, Platinum, Club and how to lead a team. Each student has the opportunity to customize their experience at Phoenix CC to meet individual needs and goals. All students have the opportunity to have one-on-one meetings with the Executive Management Team and attend local CMAA chapter meetings.

Application Process Interested candidates should submit a cover letter and resume by email or USPS mail.

Please submit inquiries to: Brittany M. Ecker, Clubhouse Manager 2901 N. 7th St. Phoenix, AZ 85014 [email protected] / 602.636.9822 (O)

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