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7/28/2019 Internet Professionals Guide
1/24
The Internet Professionals
Guide
Why You HAVE To Be A
Professional To Succeed Online
ByAlex Goodall
Copyright 2009 Alex Goodall
You may NOT distribute this document unless you have explicit written
permission from Alex Goodall.
It is provided exclusively for subscribers to the Internet Business Insights newsletter.
If you are NOT a subscriber, pleaseregister here.
2009 Alex Goodall
http://netbiz-insights.com/?utm_source=ipguide&utm_medium=pdf&utm_campaign=generalhttp://netbiz-insights.com/?utm_source=ipguide&utm_medium=pdf&utm_campaign=generalhttp://netbiz-insights.com/?utm_source=ipguide&utm_medium=pdf&utm_campaign=generalhttp://netbiz-insights.com/?utm_source=ipguide&utm_medium=pdf&utm_campaign=general7/28/2019 Internet Professionals Guide
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The Internet Professionals Guide
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What is a Professional?
A person who earns a living in an . occupation
frequently engaged in by amateurs.
Dictionary.com Unabridged (v 1.1). Random House, Inc.
This Manifesto is a wake-up call to everyone who expects to earn a living from
internet marketing during 2010 and beyond.
The era of the amateur has passed.
- - -
Only the professional can succeed.
If you agree with the ideas in this Guide, my low-cost Internet Professionals
Mentoring Programcould help you overcome the barriers to getting your
business underway, or to improving it.
2009 Alex Goodall Page 2 of 24
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Table of Contents
1 THE INTERNET PROFESSIONALS MANIFESTO ............................................................................. 4
2 WHAT THE MANIFESTO AND THIS GUIDE ARE ALL ABOUT ......................................................... 6
2.1 KATHYSBIRTHDAYSTORY................................................................. ........ ......... ........ ......... ........ ......... . 6
2.2 PAULSBIRTHDAYSTORY........................................................ ........ ......... ........ ......... ........ ......... ........ ... 8
2.3 WHATWENTWRONGFOR KATHYAND PAUL? ........................................................ ......... ........ ......... ........ ... 9
3 WE HAVE CROSSED THE THRESHOLD. WHY PROFESSIONALISM IS NOW ESSENTIAL TO SUCCESS
................................................................................................................................................. 11
3.1 ECONOMICCLIMATE: THEWORSTRECESSIONFOROVER 100 YEARS........................ ......... ........ ........ ......... ........ . 11
3.2 COMPETITION: THESHEERNUMBEROFPEOPLECOMINGONLINETOTRYANDINCREASETHEIRINCOME..................... ........ . 12
3.3 FAST-CYCLEMATURITY: SHORTERTIMESTOMAKE "EASYMONEY" FROMNEWIDEAS ........... ........ ......... ........ ......... ... 13
3.4 THEMYTHOFSTEP-BY-STEP: WHYSKILL, JUDGEMENTANDMASTERYAREKEY............................ ......... ........ ......... ... 14
4 BENEFITS OF BEING A PROFESSIONAL ..................................................................................... 17
4.1 BEING PROFESSIONALMEANS - YOUAREUNAFFECTEDBYTHEDECEPTION, DISTRACTIONANDSHORT-TERMISMOFMUCHOF IM
.................................................................................... ......... ........ ......... ........ ......... ........ ......... ...... 17
4.2 BEING PROFESSIONALMEANS - YOUGETMOREDONEINLESSTIME.................................. ........ ........ ......... ........ . 18
4.3 BEING PROFESSIONALMEANS - PEOPLERESPECTYOUANDYOURREPUTATIONGROWS........ ........ ......... ........ ......... ..... 19
4.4 BEING PROFESSIONALMEANS YOUMAKEBETTERDECISIONSBECAUSEYOUAREDRIVENBYSTRATEGY, NOTDOGMA. ...... .... . 20
4.5 BEING PROFESSIONALMEANS - YOURSUCCESSISSTABLE, NOTSHORT-LIVED.......................... ......... ........ ......... ...... 22
5 "I'M NOT A PROFESSIONAL BECAUSE I'M A NEWBIE" .................................................. ............ 23
6 BIO ...................................................................................................................................... ... 24
7 CONTACT ................................................................................................................................ 24
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1 The Internet Professionals Manifesto
The rest of this document explains WHY it is important to be an Internet Professional inorder to succeed online. This section explains what it means to be Internet Professional.
Honesty, integrity, a professional image, customer care . all of those are more-or-less
givens these days. Although they are essential, it is hardly worth mentioning them.
Instead, I have identified a collection of Principles which are a little less obvious, but are
nevertheless critical to online success in a professional way. I have put them together in
the form of a Manifesto.
You should think about whether you are prepared to sign up to this and if you do, what
that means about how you go about setting up and running your online business.
The Manifesto
I am excited and highly motivated by the incredible opportunity for wealth creation that the Internet offers,both now and for the foreseeable future.
But I recognize that times have changed: the days when the amateur dabbler could earn a living online areover.
I need to become a Professional, who is:
"A person who earns a living in an . occupation
frequently engaged in by amateurs"
And so, I agree to the following (either or both, as applicable):
In order to fulfil my commitment to myself to become wealthy through internet
marketing, I will be anInternet Professionalin all my online business activities
In order to help others become wealthy through internet marketing, I will help
them beInternet Professionals.
Also, I agree that being an Internet Professional means following these
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Principles:
# 1: Understanding Internet Marketing
Making informed decisions about my business based on a "Big Picture" understanding of the nature
of internet marketing. (Without that, I dont fully understand my options and cannot create astrategy).
On the other hand, I don't need to wait till I know everything before I make a start.
#2: Vision, Goals & Strategy
Having a clear Vision, Goals and Strategy for my business.(Without that, I have no direction and no basis for making business decisions).
#3: Project Management
Planning my projects at the right level of detail and managing myself and others to those plans.
(Without that, I cant tell how long anything will take, whether Im on track, or what I should be
doing day-to-day).
#4: Focus
Using all means at my disposal to remain 100% FOCUSED on following my Plans.
(Without that, Ill be dancing to someone elses tune; following someone elses agenda).
#5: Operational Excellence
Using time-saving systems, documented processes and personal productivity tools so that I can
maximise the time I spend working to my strengths.(Without that, Ill be hopelessly inefficient and rarely doing what Im best at).
Minimizing the risk of going out of business due to unforeseen circumstances; minimizing disruptions
caused by adverse events.(Without that, Im running an unacceptable risk of losing everything).
#6: Customer Focus and Delivery Excellence
Ensuring that whatever my business delivers, it does so exceptionally well and is driven by what my
customers need. (Without that, my business will never grow).
#7: Mastermind Groups
Being part of a Mastermind Group to provide accountability, inspiration, ideas and contacts.(Without that, Ill be alone, isolated, and will miss out on the unique creativity of multiple minds).
#8: Working in Teams
Working in a team rather than in isolation where I have to do everything myself: whether with
partners, with outsourcers or with employees.
(Without that, it could take me years to get my business going and I may never have enoughresources to run it profitably).
#9: Personal Development
Spending time to develop my mind, body and spirit. (Without that I may give up too soon, maysabotage my success or may be overwhelmed by the challenges).
Balancing work, family and friends. (Without that may end up with a business but no life: or worse -
no business, no life, no family and no friends!)
#10: Legal and Financial
Being fully compliant with all legal and financial business requirements.
(Without that, I may end up paying dearly in time and money on avoidable battles with theauthorities).
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2 What the Manifesto and this Guide are all about
I wrote this Guide and the Manifesto for Kathy and Paul.You may well be a Kathy or a Paul in which case, I also wrote them for you.
You see, neither Kathy nor Paul fully took to heart this rather obvious statement:
It is no longer possible to make an income on the internet unless you
take a professional approach.
I know that its not a surprising or dramatic statement. I know its not emotional. And
its very easy to agree with it. Kathy and John just thought it was common sense.
But because they didnt follow through and really take it to heart their stories dont
make happy reading. In fact, they are both rather sad.
(Note that these are dramatized stories, but they are based on real people.)
2.1 Kathys birthday story
Kathy is 39, works as a purchasing manager in a department store and is raising
her daughter Gracie on her own.
She was on Facebook the other day, sharing news and gossip with her friends and
family, and writing about how much fun she and Gracie had had yesterday with
her 16th birthday celebrations.
But even as she was writing, the joy from that memory disappeared. It was
pushed out by the familiar fear that took its place. The family finances had gone
even more into the red this month and by a lot more than usual because of the
costs of the birthday.
What was she going to do? She was beginning to get desperate.
And then she noticed something which shed seen many times before but never
focused on. There on the right was an ad which said: How I made $276 a day in
just THREE MONTHS! Free Report explains how YOU can do the same!.
So, thinking what have I got to loose?, Kathy clicked on it.
Its now one year later and Gracies 17th birthday has just passed, but Kathy isnt
saying anything about it on Facebook, which she hardly uses any more. There
were no celebrations worth writing about. She couldnt afford them. Her car was
about to be re-possessed and she didnt know how she was going to make the
mortgage payments that month.
Her mind turned back to the day shed clicked on that ad almost a year ago andshe tried to re-construct the sequence in her head.
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It started with the Free Report. That turned out to be a 32-page eBook which told
the story of someone called Dave who had been given a secret method for
making money on the internet by his friend Andy. Dave was desperate for money,
and Kathy easily related to his situation. Most of the report consisted of pages of
proof of Daves income, and how it shot up from nothing to well over $200 per
day in just a few months. Kathy was annoyed that it didnt give any useful
information but she was impressed with the evidence. It was very convincing.
So Kathy paid $147 for manual in a 3-ring binder that provided the step-by-step
guidance. That seemed a small price to pay to learn this powerful secret.
But when it arrived Kathy was again disappointed: it didnt seem like much of a
secret. It seemed more like a complicated method that was going to take her
months to learn. There seemed to be a never ending stream of new ideas to get
familiar with and systems to master and skills to learn. And the more she read,
the more she realised that, even when shed figured it all out, it was going to take
many months of effort to make any money.
This wasnt looking good.
Then she received the email and the series of video demonstrations from the
same company, and that gave her renewed hope. For $797 she could get access
to the most advanced software system on the market that would do 90% of the
work for her: she wouldnt have to learn all those different systems to get set up,
and the running of the business would be almost completely automated. From
the manual shed learned enough to understand the real value of this software.
Sure, that was a huge amount to pay out (but less than the $997 shed have topay if she didnt buy NOW), but she was sure shed get it back in about six weeks.
Maybe even less. It was an investment to help her with the business that she was
now committed to. She had to make this work!
Two months later. It hadnt quite worked out as shed expected. There still
seemed to be an awful lot to learn, and although there was an active forum for
asking questions, every answer given seemed to raise more questions.
But Kathy regarded herself as a professional: she wasnt going to be beaten by
this. She was determined to find a way through. And to be fair on herself, she had
learned a great deal, and made some real friends in the forum.
So when she received the phone call, she was flattered and thankful. She
regarded herself as very lucky to have been picked as one of the special
customers to receive a 30 minute free coaching session to help with her
business
at the end of which, shed agreed to pay $397 per month for ongoing coaching
to make sure she stayed on track and received personal guidance. To get that
level of one-to-one advice was exactly what she needed at this point.
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But after four months (and another $1,600) Kathy cancelled the coaching. And a
month later, abandoned the software and the manual and the whole secret
idea.
Instead of solving her financial problems, this whole episode had added another
$2,532 to her debt. And now the crunch had come.
Kathy wondered where she had gone wrong. Most likely it wasnt her fault and
the whole money from the internet idea was a complete scam. She didnt think
shed try anything like that again.
2.2 Pauls birthday story
Paul did a scary calculation the other day.
It was his birthday, and he was delighted at the number of cards he had received.
There was no doubt that he had many really good friends, and that meant a lot to
him.
As he was opening the cards, he began to see a theme emerging. Paul was in that
age range where he was getting more and more of those jokey cards that imply
you are "past it" or "on the way down".
Some of them were wickedly funny and he laughed heartily, along with everyone
else. All in all, his birthday was a great day, and he blessed his good fortune.
But that night, after everyone had gone home or to bed, Paul sat down at the
kitchen table with a final drink and the cards in front of him, and he read them allagain. He still laughed, although less heartily this time, because the truth behind
the jokes was getting through to him.
The years were relentlessly slipping by.
Very soon, he was experiencing the familiar mix of emotions that came to him
whenever he thought about his unfulfilled goals, his ambitions, his "lost years" -
and the passing of time: disappointment, anxiety and frustration.
It was then that he did the scary calculation: he worked out how many years he
had left to achieve his goals and then to enjoy the fruits of his success with his
family and friends - based on a normal life expectancy.
He did NOT like the result, and no longer felt like sleeping. This was not a good
way to end his birthday - and an even worse way to start the next year of his life.
Instead of going to bed, Paul began to take stock: to look back at how he had
ended up where he was.
He had not taken a conventional career path. Hed had a mix of jobs and self-
employment and business start-ups, with some successes and some failures. Over
the years, though, hed learned what he regarded as the core goal of personal
wealth creation: time freedom. He had many goals and ambitions, despite beingnot so young anymore, but they all required money andtime.
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Then, in 2003, hed discovered the internet! Here, for sure, was the answer to
time freedom! Here, for sure, was the route to wealth!
At that time, Paul was in a position to be able to devote 2 days a week to his new
hobby, and still keep his family in a reasonable life style. And very quickly he
realised that he was quite capable of handling pretty much anything he cameacross on the internet.
He could learn new systems quickly. After some struggles, he learned how to
install scripts. His copywriting was OK (although could always be better). Basic
HTML, even a small amount of php, was within his grasp.
Paul was a sponge for new information and new ideas. He read everything he
could lay his hands on (and that turned out to be a lot of material), and when
video became popular, he spent hours and hours watching videos.
But Paul wasnt just a learner he understood he needed to take action. So he
did. He bought many systems and signed up to many membership sites, and he
followed quite a few of them sometimes for four or five months or even more.
And yet, after six years, what could he show for it? Certainly hed made no
progress towards achieving time freedom. In fact, he was hardly getting any
income from the internet at all.
Paul wondered where he was going wrong. He knew for sure that money couldbe
made on the internet (not a scam for sure) and knew many people who were
doing very well.
He knew he was smart, hard-working and had certainly put the hours in - so whydid he have nothing to show for all that smartness and time (and money!) afer all
those years? WHY?
2.3 What went wrong for Kathy and Paul?
Kathys problem was that she was a DQFS - Desperate Quick-Fix Seeker.
A DQFS confuses the idea that making money online is easy with you can make
money online quickly. Once you have learned all you need to learn, and acquired
all the skills and experience, and built all the systems, and put into place all theprocesses, and got all your supporting resources in place . THEN it is easy to
make money.
But all that takes time and patience and the correct mind-set and. well, it takes
everything that I listed above in the Manifesto. However, the crowd which Kathy
got into were never going to tell her that. If Kathy had understood the principles
of being an Internet Professional, she would never have bought all those
expensive upsells.
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Pauls problem was that he was/is an IH - Intelligent Hobbyist.
Intelligent Hobbyists are an anomaly, and there are a lot more of them around
than you would think. I understand this type of person because I was one for
many years!
In fact, I was embarressed to tell people how long I had been online because
according to all the websites I visited, if you had been online for longer than 6-9
months, you should be earning a very respectable full-time income by then.
But Id been online for years and was earning $0 per month.
For a long time I though I was a special case, and that no-one else could possibly
be as hopeless as I was. But I was verywrong! After some time, I discovered that
most people were exactlylike me if they werent a Depserate Quick-Fix Seeker.
The problem with Intelligent Hobbyistis exactly what the name suggests. They areintelligent, inquistive and love learning and thats where they spend 90% of
their time.
Sure, they take action: they find a new system which they buy, learn about and
then put into practice for a while. But once the learning is over, and the hard,
often repetitive work starts to replace it, they easily get distracted by the next
system that comes along. And so the cycle repeats itself.
The goal of turning all that learning into an income never becomes strong enough
to make it a reality.
The thing is, in the past, both Kathy and Paul would almost certainly have made
enough money to make their efforts and expenditure worthwhile despite their
unprofessional approaches. In fact, they might even have been able to make a
decent living online eventually.
But not any more. The line has been crossed, and
it is no longer possible to make an income on the internet unless you
take a professional approach.
Are you a Kathy or a Paul? Can you relate to these scenarios?
If you can, then its essential for you to read this Guides carefully and adjust your
strategy acordingly.
Also, if you know anyone who is a potential Kathy or Paul, PLEASE send them to
this page:
http://Netbiz-Insights.com
so they can get a copy of this Guide and understand the true picture.
For their sake.
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3 We have crossed the threshold. Why professionalism is now
essential to success
Running your business professionally produces many rewards: satisfaction, a sense of
being in control, pride in your work ...
But make no mistake - I'm not suggesting you run your business professionally so that
you can feel good about yourself. I'm suggesting you run your business professionally
because that is the only way you can make a living.
This is all about the bottom line.
The internet has been around long enough for there to be stories of the old days.And there are many stories of people, in those old days, throwing up websites and
making money pretty easily. Sure, work was always involved and the basic principles
always applied: traffic, monetization and conversion.
But it was different. Then was then, and now is now.
In this section Ill talk about some of the factors that have changed: why the
professionalism threshold has now been crossed.
3.1 Economic climate: the worst recession for over 100 years
In a sense, this factor should come last since its the most recent. Its almost like
the final straw that pushed us across that threshold.
At one point, some senior politicians in the UK were beginning to speak the
unspeakable: they were saying that this is the worst recession the world has
experienced in over 100 years.
How does that make you feel?
This is a time when the FUD factor rises exponentially.
Fear.
Uncertainty.
Doubt.
People start to panic. To act irrationally. To want to do something. Anything! To
look for answers, for a way out, for relief. Preferably immediately.
Its a time when its all too easy to turn into a DQFS Desperate Quick-Fix Seeker.
The FUD factor is a multiplier: it means that all the other factors are several timesmore potent.
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The antidote to FUD is, of course,professionalism: adopting a professional
mindset and mixing with other professionals.
The professional eliminates fear by crafting a plan and taking action
The professional minimises uncertainty by thinking and acting strategically, and
learns to live with the uncertainty that remains.
The professional removes doubt through the confidence that comes from simply
doing the right things.
And THATis why you have to take a professional approach.
3.2 Competition: the sheer number of people coming online to try
and increase their income
The number of people coming online each week and looking for ways to make anincome is enormous and of course, the recession is increasing that number
dramatically.
So competition in the Internet world is fierce indeed!
But is it really? Need it be?
In fact, this appears to be more of a problem than it needs to be.
The opportunities to make money online are almost limitless. Your imagination
and creativity are the only barriers.
The problem is, however, that people new to online business opportunities get
led into a relatively small range of business models and are told that they don't
need imagination - just the ability to follow a step-by- step guide - a magic
"blueprint to success".
And so those "blueprints" get overloaded with too many people following them.
At one time, it may well have been possible to make relatively easy money with
those blueprints. Fewer people were applying them and the level of sophisticationwas much lower.
Now that is no longer the case.
The truth is, the days of "easy money" are gone. None of these off-the-shelf
blueprints are a route to quick riches by amateurs. They all require a business-like,
professional, dedication in order to compete with the increasing number of
people piling in to them.
Alternatively, a professional approach could mean looking outside those
blueprints and separating yourself from the crowd using imagination and
creativity.
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3.3 Fast-cycle maturity: shorter times to make "easy money" from
new ideas
The internet is forever changing and evolving.
And every so often, a new Idea (a technology, a tool, a site, a system) comes alongthat makes internet marketers sit up, take note, and consider how it can be
transformed into an internet marketing strategy or tactic.
Sometimes these ideas are big and general - sometimes verybig. For example:
Sequential Autoresponders (yep - they were new once!), Adwords, Adense, Web
2.0.
Sometimes they are more specific - such as ClickBank, Videos, Click Flipping, and
Social Bookmarking.
And sometimes they are 'niche' or very targeted: the sort of things you find in
Warrior Special Offerings, such as "Monetizing Stumbleupon", "Promotion Using
Twitter", and Getting Backlinks from Software Download Sites".
In very general terms, the sequence of events goes something like this:
The Idea Arises
o A few people spot the opportunity for internet marketing and
start using it.
o They make some easy money.
o It gets systematized, written up as a new "Blueprint" and sold.
o Some other people make some easy money.
o More and more people pile in.
The Idea Matures
o The level of sophistication / skill / expertise needed to make
money goes up, and the easy money stops.
o Only the professionals continue to make significant money.
Think of any internet marketing strategy or tactic, and you can see this pattern
over time.
This maturity cycle - the time from when the idea was born, through the "easy
money" stages and ending with maturity can be years or a few months,
depending on the size of the idea and the intensity with which it is promoted.
But because there are more and more smart people out there spotting the new
ideas, exploiting them, systematizing them and selling them, the level of
sophistication needed to make money with those ideas is quickly forced up, and
the maturity stage is reached much sooner.
This is "fast-cycle maturity"
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The key point here is that the days of making "easy money" on the internet are
pretty much over for the vast majority of people - except for increasingly short
windows of opportunity.
So should we despair?
Of course not!
Money can still be made with any of these ideas as a professional. And THAT is
why you have to take a professional approach.
And if you can achieve a higher level of professionalism, you could be one of those
smart people who spots the new ideas early and makes some easy money. But
there's no blueprint for doing that! It's a competence that only comes from
professionalism and creativity, combined with years of experience.
3.4 The myth of step-by-step: why skill, judgement and mastery
are key
If you give an amateur or a novice the right instructions, they should be able to
perform at the level of expert, shouldn't they? That would seem to be the
assumption behind much of the guidance on internet marketing.
The novice is always seeking that special, comprehensive, easy-to-follow step-by-
step guide. "Just tell me what I need to do and I'll do it!" And the experts are
always striving to create improved, more detailed, better organized, moreaccessible guidance.
And talking of step-by-step guides, you are in luck!
Weve spent the last six months locked away in a secret hideout creating the
simplest, most fool-proof formula for online success. It doesnt come much
simpler than these 4 secret steps to success.
If you follow this to the letter, we can guarantee that you will make money.
Step 1:
Find a need / want that a group of people have and for which they are
willing to pay money to have it satisfied.
Step 2:
Find a product or service (or create a product or service) that satisfies that
need/want perfectly, and that you can sell at a price which gives you a
good profit and that the potential customers are willing to pay.
Step 3:
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Build a website, along with all the necessary infrastructure of payment
processors etc. from which people can buy that product or service. Design
your website in such a way that people will buy the product or service
when they visit it.
Step 4:
Get the people with that need/want to visit your site.
Keep repeating step 4.
.... Then all you need to do is change out of your pyjamas every week or so to go
and bank your checks!
That example is supposed to demonstrate the foolishness of relying on step-by-
step guidance for any significant task. But you may think that we cheated, and all
we need to do is add in more detail.
Of course we could. And we could make your life a lot easier and save you a lot oftime by pointing to useful tools and resources and showing you step-by-step how
to perform a whole host of administrative task (such as ftp, using cPanel, simple
HTML etc.).
BUT - and this is very important - no matter how hard we were to try, there will
always be a number of essential, non-administrative, tasks for which no amount
of step-by-step guidance will be of much help.
These are tasks that require skill and judgement, such as
- Selecting a niche
- Assessing competition
- Designing a product
- Keyword research
- Copywriting
and many others that are much less obvious.
To be successful online - or in anything in life - requires a whole collection of skills
and the ability to make a whole range of different types of judgement. And for a
true professional, it requires mastery. Skill, judgement and mastery can onlybegained from experience; from practice.
Step-by-step guides can certainly help, but you should never assume they can
provide you with the route to success.
Success requires skill, judgement and mastery; and that comes only to
professionals who understand this and plan for how to acquire that mastery.
Now I can hear many people saying - "But I can outsource those tasks! I don't
need to become expert in those things."
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Why You HAVE To Be A Professional To Succeed Online
Fine. Of course you can. But you just changed the business model - and for some
personalities, that is exactly the right thing to do.
However, having got rid of a whole collection skills that you don't need to learn,
you've created a whole new set: finding suitable outsourcers, writing
requirements/specifications, people management, negotiation etc.
You simply cannot escape the fact that success requires skill, judgement and
mastery in one form or another. And THAT is why you have to take a
professional approach.
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4 Benefits of being a Professional
In the previous section I explained why it is no longer possible for you to approach theinternet as an amateur if you want to make a living from it.
What that section was saying is there is no longer an alternative to being a
professional.
This section covers some of the benefits of being professional.
4.1 Being Professional means - you are unaffected by the
deception, distraction and short-termism of much of IM
We are all looking for easy solutions. The path of quickest return for least effort.
That is basic human nature.
And, quite naturally, the promoters of online businesses exploit that fact
mercilessly. Kathy was an extreme victim of that.
Anyone with half a mind to making money online gets enticed by the dream of
making money in their pyjamas. What I call the "pyjama lifestyle" syndrome.
Quite unashamedly, many promoters of online businesses imply - and sometimes
explicitly state - that all you need to do is press one button (optionally, whilst
wearing your pyjamas), and your work is done for the day.
Ironically, these promoters are themselves true professionals: they do their job so
well, and so effectively, that people get suckered into believing that this is
possible - even subconsciously- because they wantto believe it.
Even the most sane, rational, intelligent and sceptical people get taken in.
One reaction to this is to rant and rave at the promoters of online businesses; to
chastise them and question their ethics. But that isn't a very professional reaction
because it turns people into victims. "Don't do that to me! I don't like it! It isn't fair!"
A much better reaction is to take responsibility for one's own responses to these
"irresistible enticements".
That is much harder than it seems, though, because we are being affected at
deep, psychological levels. And it's even harder when so many people are
becoming desperate for ways to create an income in this worst recession for over
100 years.
Nevertheless, by resolutely adopting the mindset of a professional, and equally
importantly, seeking out regular interactions with other professionals, it is
possible to create a defence against these hard-to-resist offers.
Another way to think about it is this: there are two worlds existing side by side.
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There is the world of the professional. The real world of effort and imagination
and creativity and collaboration: the real things it takes to succeed.
And then there is the dream world. The world painted for us in the sales letters of
the online business promoters. Easy money. No effort. Anyone can do it.
Interestingly, as I mentioned above, the people who paint the dream world for us
don'tlive in that world. They live in the world of the professionals - and rely on
the fact that most of their audience live in the other world.
By the way, I'm not saying that the pyjama lifestyle is a total myth. It is achievable
- but only after many years of highly disciplined work as a professional, including
having clear goals and outcomes.
In summary:
A benefit of being a Professional is that you are unaffected by thedeception, distraction and short-termism of much of internet
marketing.
4.2 Being Professional means - you get more done in less time
A professional knows the value of their time. How much a day is worth. How
much an hour is worth.
Originally, the term "professional" was reserved for people who were highly
skilled in some academic discipline and who sold their services to clients -
normally by charging for their time. Here, we're talking about doctors, lawyers,
architects, engineers and so on.
Such professionals know to the penny how much their time is worth - and will
charge you down to the minute. It's not unusual for such people to keep time
records in which they have to account for what they are doing ten times per hour
- every six-minute period.
How often would you see entries like this on an internet professional's timesheet?
11:00 - 11:05 Made coffee.11:06 - 11:11 Drank coffee while starting up laptop.
11:12 - 11:17 Watched Part 1 of an interesting video about some guy who says
he's making $15,324 per week.
11:18 - 11:23 As above. Still not really sure what it's all about. Started Part 2.
11:24 - 11:29 As above, and Part 3. Still confused, but registered to get early-
bird notification of his launch.
11:30 - 11:35 Tried to sign up for his affiliate program, but it was a bit
complicated, so I gave up.
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11:36 - 11:41 Checked emails. Accepted Facebook Friend Request from my
cousin in New Zealand.
11:42 - 11:47 Hunting for the draft e-mail broadcast message I was working on
yesterday.
11:48 - 11:53 Revised the e-mail broadcast message.
11:54 - 11:59 Looked at all the earlier messages - they don't seem to gel;
thinking about scrapping them.
12:00 - 12:05 Searching for wallet - need to go out and buy a sandwich
If you're a professional, you'll organize your time and your environment in a way
that suits you and the nature of your work, because you will know how many
dollars you're losing for every six minutes that you go off course.
In summary:
A benefit of being a Professional is that you get more done, in less time .
4.3 Being Professional means - people respect you and your
reputation grows
To say that respect and reputation are important in business is a truism. It's
obvious, isn't it?
Let's break it down a little and see.
First, let's consider whose respect is important; with whom is it important to have
a good reputation.
If your business model means you operate in one or more specific niches - such as
silver jewellery - and you have a membership site on that subject where you are
attracting people to learn from you, then without any doubt, respect and
reputation for your knowledge in that area is critical.
On the other hand, if your business model is to create three sites per week withindifferent niches selling plr eBooks, then your reputation in any of those niches is
not going to be an issue. (More accurately, it would be great if you couldhave a
justifiable reputation for every niche, but that is never going to happen.)
So having a reputation in the area related to your business is notalways
important.
However, there is another dimension to this, which is reputation and respect as
an internet marketer. Is that always important, or are there circumstances where
it doesn't 'matter.
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The answer is: it does matter. Building a positive reputation in the internet
marketing world, and gaining the respect of other internet marketers always
matters - no matter what your business model is.
The reason that it always matters is that, even if you work in total isolation right
now, sooner or later (preferably sooner), you willstart working with other people.These may be members of a mastermind group that you join, or your partners or
your employees. Or all three.
And the quality and calibre of the people who you interact with will be
determined to a very large degree by your reputation and the respect people
have for you.
Humans are inherently social creatures. Without human interactions we whither:
our best results always arise out of the interplay between multiple minds.
So we've established that, no matter what, it is hugely important to build a
positive reputation as an internet marketer, and gain respect from other internet
marketers. But what is the key to doing this?
You guessed it:professionalism.
Respect/reputation and professionalism go hand in hand. If someone refers to
you as "a real professional", that is without doubt a statement of respect.
But if you come across as an amateur, no matter how enthusiastic or jolly or
sociable or well-meaning or friendly, you won't gain that all-important respect.
Lots of people may like you, but that's something else entirely.
In summary:
A benefit of being a Professional is that people respect you and your
reputation grows.
... and that is essential for your success in working with people.
4.4 Being Professional means you make better decisions
because you are driven by strategy, not dogma.
One way of distinguishing between a professional and an amateur is this:
o An amateur is driven by dogma.
o A professional is driven by strategy.
The amateur listens to what other people are saying, watches what other people
are doing, and follows suit.
Dogma says: The key to success is to have a list.
So the amateur focuses on building a list.
Dogma says: Always provide the best possible customer service.
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So the amateur plans on offering the best possible customer service from
the beginning.
Dogma says: You have to be active on social networks to build your reputation.
So the amateur gets active on social networks.
Does this mean that the professional doesnt build a list? Or doesnt provide the
best possible customer service? Or doesnt participate on social networks?
Of course not but they do it because it fits into their strategyand contributes to
a definite plan. Not because everyone says its a good thing to do. By the way a
plan which says Build a big list is not a plan!
Even more important, though, is that a professional will decide againstfollowing
the dogma when it does not fit in with their strategy/plan.
The professional looks at the context - their strategy, their big picture and
decides on what to do based on that not on dogma.
Here is an example to illustrate the point. Most people fall into this trap, and I am
as guilty as anyone.
Lets look at the dogma that one should Always provide the best possible
customer service .
An amateur, usually with the best intentions of trying to be professional, puts
great emphasis on providing exceptional customer support. Always putting the
customer first and responding as quickly as possible to their needs. After all, thatis the obvious thing to do, isnt it?
Not always.
Sometimes, that approach is notthe best decision.
The professional, on the other hand, whilst recognising the exceptional
importance of the customer, knows when to discard the dogma and put the
customer second, or even last. The reason for doing so would be when the
customer's needs jeopardise the strategy.
If you feel this idea is close to blasphemous, consider the views of two peoplewhom I regard as consummate professionals: Rich Schefren and Tim Ferris. (If
you've not heard of either of these people - go Google them when you've finished
reading this).
Both of these highly successful individuals put business strategy before customer
satisfaction
Rich suggests that in the early days of an internet marketing business, your
personal time is so important that you may sometimes have to sacrifice the
quality of your customer support until you've created enough momentum to be
able to start outsourcing some of your activities. (Note that he only argues for this
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Why You HAVE To Be A Professional To Succeed Online
in the early days of a business. Do this when you are established and your
reputation and hence your professionalism will take a serious dive).
And Tim simply applied the 80/20 rule and "sacked" those customers (actually,
distributors) who needed too much support in comparison with their sales.
In summary:
A benefit of being a Professional is that you make better decisions
because you are driven by strategy, not dogma.
4.5 Being Professional means - your success is stable, not short-
lived
Achieving stable, long-term success is a direct result of the fact that a professional
makes better decisions by being driven by strategy, but it goes further than that.
Behind the strategy, the professional also has a Vision or a Purpose, and it is the
vision/purpose that defines what success means to the professional in the long-
term.
The hierarchy is like this:
(1) Vision/Purpose
(2) Strategy/Plan
(3) Actions/Behaviours
(4) Outcomes/Results
As a professional, you are aware of all levels in this hierarchy at all times (or at
least you try to be: it isnt easy).
The focus on vision/purpose means that, alongside short- and medium-term
considerations, you always have an eye on the long-term.
That isnt to say that everything has to be directed to the long term (that would
be an example of dogma) but it does mean that, as a professional, you attach
the right degree of importance to the long term.
In summary:
A benefit of being a Professional is that your success is stable - not
short-lived.
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5 "I'm not a Professional because I'm a newbie"
Well.... yes and no.If you are relatively new to internet marketing, it's true that you can't properly be
regarded as an InternetProfessional because that requires both professionalism
and experience.
But there's nothing to stop you from taking aprofessional approach to everything
you do. And in particular, there is nothing to stop you taking a professional
approach in your efforts to become an Internet Professional.
You can earn respect and start building a reputation based on the professionalism
of your journey.
That point leads me to the final idea I want to introduce to you. Personally, I find
this a very inspiring concept, and I hope you do too. It is just three words that
summarise a simple, but very profound idea:
Living life professionally
What's the alternative? Who wants to live life amateurishly?
What I've done in this document is attempt to take that very general idea and
apply it specifically to internet marketing. And that means that the goal of being
an Internet Professional- with all the benefits you get - starts with striving to live
life professionally.
And if you can truly live life professionally, you will have achieved something
wonderful indeed!
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6 Bio
Alex Goodall
Alex has played many roles in his long career, including entrepreneur (founded
and ran a 22-person software company with distributors in 8 countries);
consultant to multi-national companies; editor of a high-quality technology
newsletter; technical director/trouble shooter hired by investors; project
manager, online community builder.
He has successful online businesses specialising in tools for information
management for internet marketers and Twitter for business
Alexs approach to life and business are informed by:
His 25+ years experience in the field of knowledge management, online
learning and community building
Studying and applying developmental models of organizational and
personal change
Integral philosophy
7 Contact
http://OxfordAndBoston.com/Support
If you agree with the ideas in this Guide, my low-cost Internet Professionals Mentoring
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