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»Internationalisation of staff – status and potential« 8. Workshop Metropolia - HTW Berlin | October 7 th 2016 Ronny Röwert | CHE Consult

»Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

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Page 1: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

»Internationalisation of staff –status and potential«

8. Workshop Metropolia - HTW Berlin | October 7th 2016

Ronny Röwert | CHE Consult

Page 2: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Background and focus of the InHoPe study

Studies on internationalisation in HE focus mainly on students and research staff

Nevertheless administrative staff plays a crucial role as they are advising / assisting these target groups and providing the support infrastructure for them

Internationalisation of staff – status and potential | HTW Berlin

What are the effects of different internationalisation activities?

What are the effects of individual staff aspects (e.g. previous experience abroad, personality, etc.) on the internationalisation?

How can HEIs benefit from international experiences most efficiently?

October 7th 2016 2

Page 3: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Desire and reality:training measures

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 3

Page 4: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 4

For interactive web-visualisation of results see:

bit.do/inhope1

Page 5: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Effects of internationalisation measures

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 5

TRAITS

ATTITUDES

SKILLS

WORK PRACTICESURFACE: most

easily developedCORE PERSONALITY:

most difficult to develop

Impact ofmeasure on the person

„Rebound“ effect of changes

Page 6: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Hidden potential for internationalisationacross departments

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 6

Page 7: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

memo© value differentiates according to individual character traits

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 7

Page 8: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Differences in attitudes towards internationalisation of the own HEI

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 8

Page 9: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Big differences in foreign-language proficiency

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 9

Page 10: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Own international experiences shapes confidence in handling international target groups

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 10

Page 11: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Internationality of personality, attitudes and confidence are highly interlinked

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 11

Page 12: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Personnel exchange programmesimprove the personality of …

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 12

• Men with a high level ofresponsibility

• but no previousinternational experience

• Women with both a high and a low level of responsibility

• and no previous international experience

Page 13: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

Three paths towards the internationalisation of your HEI administration

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 13

• The degree of responsibility matters• The proximity to internationalisation matters

• Biographical experience matters (stayed abroad, migration background)• The overall international orientation matters

• Mobility and IT very effective for particular target groups in the long run• Target new groups

Page 14: »Internationalisation of staffzm3835.customervoice360.com/uc/images/InHoPe... · HTW Berlin 13 • The degree of responsibility matters • The proximity to internationalisation

October 7th 2016Internationalisation of staff – status and potential |

HTW Berlin 15

For further information and results check:www.inhope-studie.de