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International Tower Crane ConferenceManaging Director Liebherr Tower Cranes Marco Guariglia
Germany – Liebherr-Werk Biberach GmbH
Spain – Liebherr Industrias Metalicas S.A.
Brasil – Liebherr Brazil Ltda.
India – Liebherr India Priv. Lmtd.
Russia – Liebherr-Nizhny Novgorod OOO
Liebherr Tower Crane Division2 23/05/2017
Tower Crane Division
Production
Liebherr Tower Crane Division3 23/05/2017
Tower Crane Division
Sales – market regions
Liebherr Tower Crane Division4 23/05/2017
Tower Crane Division
Stefan Brandt
Sales – market regions
Liebherr Tower Crane Division5 23/05/2017
Tower Crane Division
Sales – market regions
David Griffin
Liebherr Tower Crane Division6 23/05/2017
Tower Crane Division
Sales – market regions
Marco Guariglia
Liebherr Tower Crane Division7 23/05/2017
Tower Crane Division
Sales – market regions
Alexander Sytchev
Liebherr Tower Crane Division8 23/05/2017
Tower Crane Division
Sales – market regions
Gerd Booch
Liebherr Tower Crane Division9 23/05/2017
Tower Crane Division
Sales – Tower Crane Customer Service
Achim Altenberg
Certification of tower crane operators and service technicians
Liebherr Tower Crane Division11 23/05/2017
Tower Crane Division
Certification of tower crane operators and service technicians
Liebherr Tower Crane Division12 23/05/2017
Tower Crane Division
Certification of tower crane operators
The crane operator is one of the most
important persons on the jobsite.
He has a huge impact on productivity
and safety.
customer statement
Liebherr Tower Crane Division13 23/05/2017
Tower Crane Division
Certification of tower crane operators
legal productivitysafety exam & certificate10 days theory & praxis
Liebherr Tower Crane Division14 23/05/2017
Tower Crane Division
Certification of tower crane operators
Liebherr Tower Crane Division15 23/05/2017
Tower Crane Division
Certification of service technicians
Challenges
• Shortage of qualified technicians• No defined vocational training• Increasing requirements, complexity & customer
expectations
Liebherr Tower Crane Division16 23/05/2017
Tower Crane Division
Certification of service technicians
Certificate of Competence
• Defined profile of qualification• Modular training in soft & tech skills• Coverage of legal requirements• Individual development plans
Tower Crane Portal
Liebherr Tower Crane Division18 23/05/2017
Tower Crane Division
Tower Crane Portal
Challenges
• Increased complexity• Faster reaction times required• Worldwide
Liebherr Tower Crane Division19 23/05/2017
Tower Crane Division
Tower Crane Portal
Easy access with single sign on for…
• affiliated companies• dealers, sales & service partners• rental & construction companies• architects, technical construction offices
Liebherr Tower Crane Division20 23/05/2017
Tower Crane Division
Tower Crane Portal
But why?
• 24/7 – everywhere – everytime• search & find your solution• cross company cooperation• 360° view around the tower crane
Liebherr Tower Crane Division21 23/05/2017
Tower Crane Division
Tower Crane Portal
Content
• Software tools• Static Selector• Crane Configurator• Crane planers• LiDAT fleet management• Used crane portal
• Manuals• IT supported spare parts orders• Sales, Service & Tech Infos• and so much more
Liebherr Tower Crane Division22 23/05/2017
Tower Crane Division
Tower Crane Portal15 Software Tools4,120 Sales, Service & Technical information18,295 Manuals121,400 Static calculations…more than
170,500 Documentsand counting…
Liebherr Tower Crane Division23 23/05/2017
Tower Crane Division
Sales – Tower Crane Center
Used & RentalEquipment
Aleksandra Meissner
Liebherr Tower Crane Division24 23/05/2017
Tower Crane Division
Sales – Tower Crane Solutions
Thorsten Hesselbein
Thank youManaging Director Liebherr Tower Cranes Marco Guariglia
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