International Telecommunication Union Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 1 Second Joint ITU-T &

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Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011San Diego, California

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Second Joint ITU-T & ISO/IEC JTC 1Leadership Meeting

6 November 2011

Presentation prepared by Andrea Saks and Cynthia Waddell,

JCA-AHF Convener and Liaison to JTC 1 from ITU-T (Joint Coordination Activity on Accessibility and

Human Factors JCA-AHF)

Leadership in ITU-T Standards for ICT Accessibility


ITU-T Technical WorkITU-T Study Groups & Questions

ITU-T Study Group 2: Operational aspects of service provision

& telecommunications management

Question 4/SG2 -Human Factors related to the improvement of the quality of life through international telecommunications

Question 4/SG2 -Needs of children, persons with age-related disabilities, and persons who may or may not have a disability

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ITU-T Accessibility Activity

SG 2 -Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF) Andrea Saks, Convener Christopher Jones, Co-Convener Floris Van Nes, Co-Convener

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Coordinates between Questions 4/2 and 26/16 Assists and coordinates accessibility and human

factors work in the ITU administration and sectors ITU-T, ITU-R and ITU-D

Encourages & coordinates organizations and individuals with experience in accessibility and human factors and persons with disabilities to work within the ITU framework

Meets at least twice a year and is open for outside participation; Next meeting 24 November 2011 Geneva

For more information: http://www.itu.int/ITU-T/jca/ahf/index.html

ITU-T Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF)

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ITU-T Study Group 16:Multimedia coding, systems & applications

Lead Study Group on Accessibility Question 26/SG16 addresses Accessibility to

Multimedia Systems & Services for persons with disabilities

Encourages standards writers to use Universal Design from the beginning of the standards process so that they include accessibility features and avoid expensive retrofits

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ITU-T Study Group 16:Multimedia coding, systems & applications

Lead Study Group on Accessibility Reviews standards developed in other study

groups to see if additional accessibility work is needed

Question 26/SG16- Mitsuji Matsumoto, ITU-T Representative to ISO/IEC JTC 1 SWG-A

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UN Convention on the Rights of Persons with Disabilities

Adopted by the UN General Assembly 13 December 2006

Entered into force 3 May 2008 Signed by 153 States Parties and ratified by

105 (as of October 2011) Contains many accessible ICT provisions

throughout the treaty Article 9 refers to accessibility and ICTs

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What is Universal Design? UNCRPD Definition: The design of products, environments,

programmes and services to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. It does not apply to assistive devices for particular groups of persons with disabilities where this is needed.

Article 9(2)(h): “to promote the design, development, production and distribution of accessible ICTs and systems at an early stage, so that these technologies and systems become accessible at minimum cost.”

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Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011San Diego, California 9

Examples of ITU Standards in Use in the World Today

by Persons with Disabilities


ITU-T V.18: ITU’s First Accessibility Standard for Deaf

Telecommunications Consented in 1995 and unified 5

different types of text telephones so that they would work back to back

Text Telephones: Convert typed characters into tones

that are sent through the telephone lines so that deaf people can read them in real time

Used with a "relay" service enabling deaf people to communicate with hearing people (an operator reads what a deaf person types and types back to the deaf person what a hearing person says)

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To help people who are blind & visually impaired to use the telephone keypad

The “Bump” on key “5” is the tactile identifier

ITU-T E.161: The Tactile Identifier

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Users with Total Conversation Real-time text

Devices

Emergency Services

Outreach 112 , 911,...

Text, Sign & Captioned Relay Services

ITU-T F.703 ”Total Conversation”

Puts user in the center of the communication society

Is an audiovisual conversation service providing real-time transfer of video, text and voice between users

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Example: A deaf-blind woman in a Total Conversation call, producing sign-language and receiving text by using assistive technology/Refreshable Braille Display

How a deaf-blind person uses multimedia communication

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Video/Text Relay Services

3-party

Video/Text relay service

Operator translatingsign language,

voice, text

Signing User Talking, Voice and Text

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ITU-T Y.1901: Making IPTV accessible

Audio description describing to the blind the visual action on the screen

Captions enabling people with hearing loss to understand the dialogue

Supplementary video to display sign language interpretation

Many other tools such as the ability of the user to record accessibility features

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ITU-T Supplement 1 to H-series consented in 1999

Establishes a minimum of 25 frames per second to be usable for sign language and lip-reading in real-time

Sign language and lip-reading via video

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Captioning

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• Real-time transcript of speakers on screen

• Mandatory for hearing impaired participants

• Useful for persons whose native language is not being spoken

• Captioning service can be provided on site or remotely

• Allows remote participation as captioning can be viewed on an URL on the web


Some ITU-T Standards on Accessibility

ITU-T V.18 for text telephony ITU-T T.140 as the general presentation protocol for text

conversation ITU-T T.134 for text conversation in the ITU-T T.120 data

conferencing environment Annex G to ITU-T H.323 for text conversation in ITU-T H.323

packet multimedia environment Annex L to ITU-T H.324 for text conversation in low bit-rate

multimedia applications ITU-T F.703 – Multimedia conversation service description.

Includes definitions of the accessible conversational services H-series Supplement 1 – Application profile – Sign language

and lip reading real time conversation using low bit rate video communication

ITU-T F.790 – Telecommunications accessibility guidelines forolder persons and persons with disabilities

ITU-T Y.1901, Requirements for the support of IPTV services Technical Paper: Telecommunications Accessibility Checklist


ITU-T’s Accessibility Landmarks

1991: ITU is first international standards body to address accessibility issues

1994: the international text telephone standard, Recommendation ITU-T V.18, is published A major landmark tying together text telephone

protocols allowing different - previously incompatible – text phones in different countries to communicate

2008: World Telecommunication Standardization Assembly (WTSA-08): First ITU Resolution 70 to address accessibility

2010: World Telecommunication Development Assembly (WTDA-10): Accessibility Resolutions 58 and 70

14 October 2010: World Standards Day: “Standards make the world accessible for all”

October 2010: First Plenipotentiary PP10 Accessibility Resolution 175; Addressing Accessibility for All of ITU


The latest ITU Accessibility Landmark PP10 Resolution 175

The first ITU Plenipotentiary Resolution on Accessibility is approved at the highest level meeting of the ITU in Guadalajara, Mexico October 2010:

“Telecommunication/information and communication technology accessibility for persons with disabilities, including age-related disabilities”


ITU Accessibility Events in 2010 Joint WIPO-ITU Accessibility Workshop

Geneva, Switzerland, 2 - 5 February 2010

ITU workshop on Accessibility to ICTsExpo-10, Shanghai, China, 23 July 2010

DCAD workshop on “From Athens to Vilnius: beyond the UN Convention on the rights of persons with disabilities” IGF, Vilnius, Lithuania, 14 – 17 September 2010

DCAD - EBU workshop on “Can mobile ‘Apps’ create a new golden age of Accessibility?”, IGF, Vilnius, Lithuania, 14 – 17 September 2010

World Standard Cooperation (ITU, ISO, IEC) Workshop on Accessibility and the contribution of international standards, Geneva, Switzerland, 3 – 5 November 2010

Joint ITU-EBU Workshop “Media access to all”, Geneva, Switzerland, 23 – 24 November 2010

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ITU Accessibility Events in 2011 Focus Group on Audiovisual Media Accessibility – Ongoing Next

Meeting January 2012 TBA http://www.itu.int/en/ITU-T/focusgroups/ava/Pages/default.aspx

G3ict, FCC, ITU Joint M-Enabling Summit 2011: Global conference on Mobile Applications and Services for Seniors & Persons with Disabilities Washington, DC 5-6 December 2011

ITU Workshop on "Telecommunications Relay Services for Persons with Disabilities"Geneva, Switzerland, 25 November 2011

DCAD workshops on ”Implementing good practices in accessibility for an inclusive society” and “Mainstreaming the disability perspective for an inclusive society” IGF, Nairobi, Kenya, 28 September 2011

Joint ITU-EBU workshop on “How can we reach the media have-nots of the developed and developing worlds?”IGF, Nairobi, Kenya, 29 September 2011

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CONTACT INFORMATION

Andrea SAKS

Convener, ITU JCA-AHF

Email: [email protected]

Cynthia WADDELL

Liaison to JTC 1 from JCA-AHF

Email: [email protected]

http://www.itu.int/ITU-T/accessibilityhttp://www.itu.int/ITU-T/jca/ahf/index.html

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Documents

International Telecommunication Union Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 1 Second Joint ITU-T &